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Faïz Gallouj
(Faiz Gallouj)

Citations

Many of the citations below have been collected in an experimental project, CitEc, where a more detailed citation analysis can be found. These are citations from works listed in RePEc that could be analyzed mechanically. So far, only a minority of all works could be analyzed. See under "Corrections" how you can help improve the citation analysis.

Working papers

  1. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2021. "Which innovation regime for public service innovation networks for social innovation (PSINSIs)? lessons from a European cases database," Post-Print halshs-03177933, HAL.

    Cited by:

    1. Luis Rubalcaba & Kirsty Strokosch & Anne Vorre Hansen & Maria Røhnebæk & Christine Liefooghe, 2022. "Insights on Value Co-Creation, Living Labs and Innovation in the Public Sector," Administrative Sciences, MDPI, vol. 12(1), pages 1-6, March.
    2. Luis Rubalcaba, 2022. "Understanding Innovation in Education: A Service Co-Production Perspective," Economies, MDPI, vol. 10(5), pages 1-22, April.
    3. Calderini, Mario & Fia, Magali & Gerli, Francesco, 2023. "Organizing for transformative innovation policies: The role of social enterprises. Theoretical insights and evidence from Italy," Research Policy, Elsevier, vol. 52(7).

  2. Anne Vorre Hansen & Lars Fuglsang & Faïz Gallouj & Ada Scupola, 2021. "Social entrepreneurs as change makers: expanding public service networks for social innovation," Post-Print halshs-03230554, HAL.

    Cited by:

    1. Guillaume Plaisance, 2023. "Governing a union's external stakeholders: A prioritization method based on relationship quality and perceived impact," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 94(1), pages 75-108, March.

  3. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2020. "Public service innovation networks (PSINs) [Les réseaux d'innovation de service public (RISP)]," Post-Print hal-02982501, HAL.

    Cited by:

    1. Pierre Labarthe & Faïz Gallouj & Faridah Djellal, 2013. "Effects of institutions on the integration of end-users’ knowledge in ServPPINs: lessons from two case studies in agro-environmental knowledge-intensive services," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 12, pages 303-325, Edward Elgar Publishing.
    2. Silvia Cruz & Sônia Paulino & Faïz Gallouj, 2014. "Innovation in Brazilian landfills: A ServPPIN perspective," Post-Print halshs-01134031, HAL.
    3. Jorge Gallego & Luis Rubalcaba, 2013. "Patterns of public–private collaboration for innovation in Europe," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 6, pages 139-163, Edward Elgar Publishing.
    4. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2021. "Collaborating for social innovation in public services: inside the black box of public service innovation networks for social innovation (PSINSIs)," Post-Print halshs-03177910, HAL.
    5. Paul Windrum, 2013. "Multi-agent framework for understanding the success and failure of ServPPINs," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 4, pages 88-112, Edward Elgar Publishing.
    6. Paul Windrum, 2013. "The co-production of health innovations," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 9, pages 228-246, Edward Elgar Publishing.
    7. Jon Sundbo, 2013. "Public–private innovation networks in services: the crucial role of entrepreneurial fit," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 14, pages 349-383, Edward Elgar Publishing.
    8. Paul Windrum & Doris Schartinger & Luis Rubalcaba & Faiz F. Gallouj & Marja Toivonen, 2016. "The co-creation of multi-agent social innovations," Post-Print halshs-01322603, HAL.
    9. Faïz Gallouj & Luis Rubalcaba & Paul Windrum, 2013. "Public–private innovation networks in services (ServPPINs)," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 1, pages 1-18, Edward Elgar Publishing.
    10. Maja Bučar & Metka Stare & Andreja Jaklič, 2013. "Weak institutional framework as incentive for service innovation networks: focus on knowledge-intensive business services," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 13, pages 326-348, Edward Elgar Publishing.
    11. Francesco Lissoni, 2013. "Intellectual property and university–industry technology transfer," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 7, pages 164-194, Edward Elgar Publishing.
    12. Faridah Djellal & Faïz Gallouj, 2013. "How public–private innovation networks in services (ServPPINs) differ from other innovation networks: what lessons for theory?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 2, pages 21-58, Edward Elgar Publishing.
    13. Doris Schartinger, 2013. "An institutional analysis of innovation in healthcare services," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 8, pages 197-227, Edward Elgar Publishing.
    14. Silvia Cruz & Faïz Gallouj & Sônia Paulino, 2013. "Innovation in Local Public Services -the Solid Waste Sector from the perspective of Clean Development Mechanism landfill projects," Post-Print halshs-01133824, HAL.
    15. K. Matthias Weber & Barbara Heller-Schuh, 2013. "ServPPINs as instruments for realizing system innovations: two case studies in passenger transport in Austria," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 15, pages 384-408, Edward Elgar Publishing.
    16. Gisela Di Meglio, 2013. "The place of ServPPINs in the range of public–private collaboration arrangements for services provision," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 3, pages 59-87, Edward Elgar Publishing.

  4. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Innovation in public services in the light of public administration paradigms and service innovation perspectives [L’innovation dans les services publics à la lumière des paradigmes de l’administra," Post-Print halshs-02437350, HAL.

    Cited by:

    1. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2021. "Which innovation regime for public service innovation networks for social innovation (PSINSIs)? lessons from a European cases database," Post-Print halshs-03177933, HAL.
    2. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2021. "Collaborating for social innovation in public services: inside the black box of public service innovation networks for social innovation (PSINSIs)," Post-Print halshs-03177910, HAL.
    3. Ada Scupola & Lars Fuglsang & Faïz Gallouj & Anne Vorre Hansen, 2021. "Understandings of Social Innovation within the Danish Public Sector: A Literature Review," Post-Print halshs-03230550, HAL.
    4. Silvia Stuchi & Sonia Paulino & Faïz Gallouj, 2022. "Social Innovation in Active Mobility Public Services in the Megacity of Sao Paulo," Sustainability, MDPI, vol. 14(19), pages 1-16, September.
    5. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation," Working Papers halshs-01934275, HAL.
    6. Vassallo, Jarrod P. & Banerjee, Sourindra & Zaman, Hasanuzzaman & Prabhu, Jaideep C., 2023. "Design thinking and public sector innovation: The divergent effects of risk-taking, cognitive empathy and emotional empathy on individual performance," Research Policy, Elsevier, vol. 52(6).
    7. Alberto Peralta & Luis Rubalcaba, 2021. "Collaborative Service Innovation: A Quantitative Analysis of Innovation Networks in a Multisectoral Setting," Mathematics, MDPI, vol. 9(11), pages 1-26, June.

  5. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: a mapping," Post-Print halshs-02498297, HAL.

    Cited by:

    1. Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2020. "Mapping social innovation networks: Knowledge intensive social services as systems builders," Technological Forecasting and Social Change, Elsevier, vol. 157(C).
    2. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2021. "Which innovation regime for public service innovation networks for social innovation (PSINSIs)? lessons from a European cases database," Post-Print halshs-03177933, HAL.
    3. Ada Scupola & Lars Fuglsang & Faïz Gallouj & Anne Vorre Hansen, 2021. "Understandings of Social Innovation within the Danish Public Sector: A Literature Review," Post-Print halshs-03230550, HAL.
    4. Merlin-Brogniart, Céline & Fuglsang, Lars & Magnussen, Siv & Peralta, Alberto & Révész, Éva & Rønning, Rolf & Rubalcaba, Luis & Scupola, Ada, 2022. "Social innovation and public service: A literature review of multi-actor collaborative approaches in five European countries," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
    5. Fuglsang, Lars & Hansen, Anne Vorre, 2022. "Framing improvements of public innovation in a living lab context: Processual learning, restrained space and democratic engagement," Research Policy, Elsevier, vol. 51(1).
    6. Alberto Peralta & Luis Rubalcaba, 2021. "How Governance Paradigms and Other Drivers Affect Public Managers’ Use of Innovation Practices. A PLS-SEM Analysis and Model," Mathematics, MDPI, vol. 9(9), pages 1-28, May.
    7. Alberto Peralta & Luis Rubalcaba, 2021. "A Metagovernance Model of Innovation Networks in the Health and Social Services Using a Neo-Schumpeterian Framework," IJERPH, MDPI, vol. 18(11), pages 1-23, June.
    8. Alberto Peralta & Luis Rubalcaba, 2021. "Collaborative Service Innovation: A Quantitative Analysis of Innovation Networks in a Multisectoral Setting," Mathematics, MDPI, vol. 9(11), pages 1-26, June.

  6. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Innovation in public services in the light of public administration paradigms and service innovation perspectives [L’innovation dans les services publics à la lumière des paradigmes de l’administra," Post-Print hal-02430477, HAL.

    Cited by:

    1. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2021. "Which innovation regime for public service innovation networks for social innovation (PSINSIs)? lessons from a European cases database," Post-Print halshs-03177933, HAL.
    2. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2021. "Collaborating for social innovation in public services: inside the black box of public service innovation networks for social innovation (PSINSIs)," Post-Print halshs-03177910, HAL.
    3. Ada Scupola & Lars Fuglsang & Faïz Gallouj & Anne Vorre Hansen, 2021. "Understandings of Social Innovation within the Danish Public Sector: A Literature Review," Post-Print halshs-03230550, HAL.
    4. Silvia Stuchi & Sonia Paulino & Faïz Gallouj, 2022. "Social Innovation in Active Mobility Public Services in the Megacity of Sao Paulo," Sustainability, MDPI, vol. 14(19), pages 1-16, September.
    5. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation," Working Papers halshs-01934275, HAL.
    6. Vassallo, Jarrod P. & Banerjee, Sourindra & Zaman, Hasanuzzaman & Prabhu, Jaideep C., 2023. "Design thinking and public sector innovation: The divergent effects of risk-taking, cognitive empathy and emotional empathy on individual performance," Research Policy, Elsevier, vol. 52(6).
    7. Alberto Peralta & Luis Rubalcaba, 2021. "Collaborative Service Innovation: A Quantitative Analysis of Innovation Networks in a Multisectoral Setting," Mathematics, MDPI, vol. 9(11), pages 1-26, June.

  7. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Public service innovation networks (PSINs): an instrument for collaborative innovation and value co-creation in public service(s)," Post-Print halshs-03177995, HAL.

    Cited by:

    1. Alberto Peralta & Luis Rubalcaba, 2021. "How Governance Paradigms and Other Drivers Affect Public Managers’ Use of Innovation Practices. A PLS-SEM Analysis and Model," Mathematics, MDPI, vol. 9(9), pages 1-28, May.
    2. Alberto Peralta & Luis Rubalcaba, 2021. "A Metagovernance Model of Innovation Networks in the Health and Social Services Using a Neo-Schumpeterian Framework," IJERPH, MDPI, vol. 18(11), pages 1-23, June.
    3. Alberto Peralta & Luis Rubalcaba, 2021. "Collaborative Service Innovation: A Quantitative Analysis of Innovation Networks in a Multisectoral Setting," Mathematics, MDPI, vol. 9(11), pages 1-26, June.

  8. Faridah Djellal & Faïz Gallouj, 2018. "Les réseaux d’innovation public-privé dans les services (RIPPS) : une nouvelle expression des réseaux d’innovation dans une économie des services et du développement durable," Post-Print hal-02382592, HAL.

    Cited by:

    1. Merlin-Brogniart, Céline & Fuglsang, Lars & Magnussen, Siv & Peralta, Alberto & Révész, Éva & Rønning, Rolf & Rubalcaba, Luis & Scupola, Ada, 2022. "Social innovation and public service: A literature review of multi-actor collaborative approaches in five European countries," Technological Forecasting and Social Change, Elsevier, vol. 182(C).

  9. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Services in innovation networks and innovation networks in services: from traditional innovation networks (TINs) to public service innovation networks (PSINs)," Post-Print halshs-01934282, HAL.

    Cited by:

    1. Luis Rubalcaba, 2022. "Understanding Innovation in Education: A Service Co-Production Perspective," Economies, MDPI, vol. 10(5), pages 1-22, April.

  10. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen challenges for service innovation studies," Post-Print hal-02399274, HAL.

    Cited by:

    1. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Les services dans les réseaux d'innovation et les réseaux d'innovation dans les services : des réseaux d'innovation traditionnels (RIT) aux réseaux d'innovation de service public (RISP)," Working Papers halshs-01934289, HAL.
    2. Anne Vorre Hansen & Lars Fuglsang & Faïz Gallouj & Ada Scupola, 2022. "Social entrepreneurs as change makers: expanding public service networks for social innovation," Public Management Review, Taylor & Francis Journals, vol. 24(10), pages 1632-1651, October.
    3. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2021. "Collaborating for social innovation in public services: inside the black box of public service innovation networks for social innovation (PSINSIs)," Post-Print halshs-03177910, HAL.
    4. Ada Scupola & Lars Fuglsang & Faïz Gallouj & Anne Vorre Hansen, 2021. "Understandings of Social Innovation within the Danish Public Sector: A Literature Review," Post-Print halshs-03230550, HAL.
    5. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation," Working Papers halshs-01934275, HAL.
    6. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Services in innovation networks and innovation networks in services: from traditional innovation networks (TINs) to public service innovation networks (PSINs)," Post-Print halshs-01934282, HAL.
    7. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: a mapping," Post-Print halshs-02498297, HAL.
    8. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: from traditional innovation networks to public service innovation networks for social innovation," Post-Print halshs-03177975, HAL.

  11. Faridah Djellal & Faïz Gallouj, 2018. "Les réseaux d’innovation public-privé dans les services (RIPPS) : une nouvelle expression des réseaux d’innovation dans une économie des services et du développement durable," Post-Print hal-02400060, HAL.

    Cited by:

    1. Merlin-Brogniart, Céline & Fuglsang, Lars & Magnussen, Siv & Peralta, Alberto & Révész, Éva & Rønning, Rolf & Rubalcaba, Luis & Scupola, Ada, 2022. "Social innovation and public service: A literature review of multi-actor collaborative approaches in five European countries," Technological Forecasting and Social Change, Elsevier, vol. 182(C).

  12. Faïz Gallouj & L. Rubalcaba & M. Toivonen & P. Windrum, 2018. "Understanding social innovation in services industries," Post-Print hal-02390881, HAL.

    Cited by:

    1. Anne Vorre Hansen & Lars Fuglsang & Faïz Gallouj & Ada Scupola, 2022. "Social entrepreneurs as change makers: expanding public service networks for social innovation," Public Management Review, Taylor & Francis Journals, vol. 24(10), pages 1632-1651, October.
    2. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2021. "Collaborating for social innovation in public services: inside the black box of public service innovation networks for social innovation (PSINSIs)," Post-Print halshs-03177910, HAL.
    3. Ada Scupola & Lars Fuglsang & Faïz Gallouj & Anne Vorre Hansen, 2021. "Understandings of Social Innovation within the Danish Public Sector: A Literature Review," Post-Print halshs-03230550, HAL.
    4. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation," Working Papers halshs-01934275, HAL.
    5. Noor, Nur Hanis Mohamad & Ng, Boon-Kwee & Hamid, Mohd Johaary Abdul, 2020. "Forging researchers-farmers partnership in public social innovation: a case study of Malaysia’s agro-based public research institution," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 23(4), June.
    6. Capponi, Giovanna & Corrocher, Nicoletta, 2022. "Patterns of collaboration in mHealth: A network analysis," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    7. Purevdulam Altantsetseg & Alaleh Dadvari & Tsevegjav Munkhdelger & Gerelt-Od Lkhagvasuren & Massoud Moslehpour, 2020. "Sustainable Development of Entrepreneurial Orientation through Social Drivers," Sustainability, MDPI, vol. 12(21), pages 1-19, October.

  13. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.

    Cited by:

    1. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Les services dans les réseaux d'innovation et les réseaux d'innovation dans les services : des réseaux d'innovation traditionnels (RIT) aux réseaux d'innovation de service public (RISP)," Working Papers halshs-01934289, HAL.
    2. Céline Merlin-Brogniart & Simon Nadel, 2021. "Specificities of environmental innovation dynamics in service firms: the French case," Journal of Evolutionary Economics, Springer, vol. 31(2), pages 451-473, April.
    3. Ada Scupola & Lars Fuglsang & Faïz Gallouj & Anne Vorre Hansen, 2021. "Understandings of Social Innovation within the Danish Public Sector: A Literature Review," Post-Print halshs-03230550, HAL.
    4. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation," Working Papers halshs-01934275, HAL.
    5. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Services in innovation networks and innovation networks in services: from traditional innovation networks (TINs) to public service innovation networks (PSINs)," Post-Print halshs-01934282, HAL.
    6. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: a mapping," Post-Print halshs-02498297, HAL.
    7. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: from traditional innovation networks to public service innovation networks for social innovation," Post-Print halshs-03177975, HAL.
    8. Alberto Peralta & Luis Rubalcaba, 2021. "How Governance Paradigms and Other Drivers Affect Public Managers’ Use of Innovation Practices. A PLS-SEM Analysis and Model," Mathematics, MDPI, vol. 9(9), pages 1-28, May.

  14. Faïz Gallouj & Faridah Djellal, 2018. "A Research Agenda for Service Innovation," Post-Print hal-02390919, HAL.

    Cited by:

    1. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.
    2. Anne Vorre Hansen & Lars Fuglsang & Faïz Gallouj & Ada Scupola, 2022. "Social entrepreneurs as change makers: expanding public service networks for social innovation," Public Management Review, Taylor & Francis Journals, vol. 24(10), pages 1632-1651, October.
    3. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2021. "Collaborating for social innovation in public services: inside the black box of public service innovation networks for social innovation (PSINSIs)," Post-Print halshs-03177910, HAL.
    4. Arundel, Anthony & Bloch, Carter & Ferguson, Barry, 2019. "Advancing innovation in the public sector: Aligning innovation measurement with policy goals," Research Policy, Elsevier, vol. 48(3), pages 789-798.
    5. Ada Scupola & Lars Fuglsang & Faïz Gallouj & Anne Vorre Hansen, 2021. "Understandings of Social Innovation within the Danish Public Sector: A Literature Review," Post-Print halshs-03230550, HAL.
    6. Alessandra Cepparulo & Antonello Zanfei, 2019. "The diffusion of public eServices in European cities," Working Papers 1904, University of Urbino Carlo Bo, Department of Economics, Society & Politics - Scientific Committee - L. Stefanini & G. Travaglini, revised 2019.
    7. Ovuakporie, Oghogho Destina & Pillai, Kishore Gopalakrishna & Wang, Chengang & Wei, Yingqi, 2021. "Differential moderating effects of strategic and operational reconfiguration on the relationship between open innovation practices and innovation performance," Research Policy, Elsevier, vol. 50(1).
    8. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Les réseaux d'innovation de service public (RISP) : un instrument d'innovation collaborative et de co-création de valeur dans le(s) service(s) public(s)," Working Papers halshs-01934290, HAL.
    9. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation," Working Papers halshs-01934275, HAL.
    10. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Services in innovation networks and innovation networks in services: from traditional innovation networks (TINs) to public service innovation networks (PSINs)," Post-Print halshs-01934282, HAL.
    11. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public service innovation networks (PSINs): an instrument for collaborative innovation and value co-creation in public service(s)," Working Papers halshs-01934284, HAL.
    12. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: a mapping," Post-Print halshs-02498297, HAL.
    13. Richter, Ralph, 2020. "Innovations at the edge: how local innovations are established in less favourable environments," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, issue Latest Ar, pages 1-21.

  15. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation," Working Papers halshs-01934275, HAL.

    Cited by:

    1. Alberto Peralta & Luis Rubalcaba, 2021. "How Governance Paradigms and Other Drivers Affect Public Managers’ Use of Innovation Practices. A PLS-SEM Analysis and Model," Mathematics, MDPI, vol. 9(9), pages 1-28, May.
    2. Aleksander Aristovnik & Eva Murko & Dejan Ravšelj, 2022. "From Neo-Weberian to Hybrid Governance Models in Public Administration: Differences between State and Local Self-Government," Administrative Sciences, MDPI, vol. 12(1), pages 1-19, February.
    3. Alberto Peralta & Luis Rubalcaba, 2021. "A Metagovernance Model of Innovation Networks in the Health and Social Services Using a Neo-Schumpeterian Framework," IJERPH, MDPI, vol. 18(11), pages 1-23, June.
    4. Alberto Peralta & Luis Rubalcaba, 2021. "Collaborative Service Innovation: A Quantitative Analysis of Innovation Networks in a Multisectoral Setting," Mathematics, MDPI, vol. 9(11), pages 1-26, June.

  16. Faridah Djellal & Faïz Gallouj, 2017. "The laws of imitation and invention: Gabriel Tarde and the evolutionary economics of innovation [Les lois de l’imitation et de l’invention : Gabriel Tarde et l’économie évolutionniste de l’innovati," Post-Print halshs-01672459, HAL.

    Cited by:

    1. Telli Yamamoto, Gonca & Selim Karakose, Ahmet, 2020. "Changes In Innovativeness After Covid-19 Pandemic," UTMS Journal of Economics, University of Tourism and Management, Skopje, Macedonia, vol. 11(2), pages 161-170.
    2. Klarin, Anton, 2019. "Mapping product and service innovation: A bibliometric analysis and a typology," Technological Forecasting and Social Change, Elsevier, vol. 149(C).

  17. Paul Windrum & Doris Schartinger & Luis Rubalcaba & Faiz F. Gallouj & Marja Toivonen, 2016. "The co-creation of multi-agent social innovations," Post-Print halshs-01322603, HAL.

    Cited by:

    1. Noelia Franco-Leal & Carmen Camelo-Ordaz & Juan Pablo Dianez-Gonzalez & Elena Sousa-Ginel, 2020. "The Role of Social and Institutional Contexts in Social Innovations of Spanish Academic Spinoffs," Sustainability, MDPI, vol. 12(3), pages 1-24, January.
    2. Luis Rubalcaba, 2022. "Understanding Innovation in Education: A Service Co-Production Perspective," Economies, MDPI, vol. 10(5), pages 1-22, April.
    3. Wenyuan Li & Mohammed Abubakari Sadick & Abdul-Aziz Ibn Musah & Salisu Mustapha, 2018. "The Moderating Effect of Social Innovation in Perspectives of Shared Value Creation in the Educational Sector of Ghana," Sustainability, MDPI, vol. 10(11), pages 1-26, November.
    4. Blane Harvey & Lindsey Jones & Logan Cochrane & Roop Singh, 2019. "The evolving landscape of climate services in sub-Saharan Africa: What roles have NGOs played?," Climatic Change, Springer, vol. 157(1), pages 81-98, November.
    5. David B. Audretsch & Georg M. Eichler & Erich J. Schwarz, 2022. "Emerging needs of social innovators and social innovation ecosystems," International Entrepreneurship and Management Journal, Springer, vol. 18(1), pages 217-254, March.
    6. Alberto Peralta & Luis Rubalcaba, 2021. "A Metagovernance Model of Innovation Networks in the Health and Social Services Using a Neo-Schumpeterian Framework," IJERPH, MDPI, vol. 18(11), pages 1-23, June.
    7. Alberto Peralta & Luis Rubalcaba, 2021. "Collaborative Service Innovation: A Quantitative Analysis of Innovation Networks in a Multisectoral Setting," Mathematics, MDPI, vol. 9(11), pages 1-26, June.
    8. Chen-Yueh Chen & Ya-Lun Chou & Chun-Shih Lee, 2021. "Social Innovation, Employee Value Cocreation, and Organizational Citizenship Behavior in a Sport-Related Social Enterprise: Mediating Effect of Corporate Social Responsibility," Sustainability, MDPI, vol. 13(22), pages 1-10, November.

  18. Risto Rajala & Faïz Gallouj & Marja Toivonen, 2016. "Collaborative Value Creation in Service Innovation," Post-Print hal-01672596, HAL.

    Cited by:

    1. Bilal Bin Saeed & Bilal Afsar & Shakir Hafeez & Imran Khan & Muhammad Tahir & Muhammad Asim Afridi, 2019. "Promoting employee's proenvironmental behavior through green human resource management practices," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 26(2), pages 424-438, March.
    2. Ali Moghadamzadeh & Pejman Ebrahimi & Soodabeh Radfard & Aidin Salamzadeh & Datis Khajeheian, 2020. "Investigating the Role of Customer Co-Creation Behavior on Social Media Platforms in Rendering Innovative Services," Sustainability, MDPI, vol. 12(17), pages 1-20, August.
    3. Machado Léo, Ricardo & Tello‐Gamarra, Jorge, 2016. "Inovac¸ão em servic¸os: estado da arte e perspectivas futuras [Innovation in services: state of the art and future perspectives]," MPRA Paper 82195, University Library of Munich, Germany, revised 29 Mar 2017.
    4. Bob Foster & Zikri Muhammad & Mohd Yusoff Yusliza & Juhari Noor Faezah & Muhamad Deni Johansyah & Jing Yi Yong & Adnan ul-Haque & Jumadil Saputra & Thurasamy Ramayah & Olawole Fawehinmi, 2022. "Determinants of Pro-Environmental Behaviour in the Workplace," Sustainability, MDPI, vol. 14(8), pages 1-19, April.

  19. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2015. "KIBS and the Dynamics of Industrial Clusters: a Complex Adaptive Systems Approach," Working Papers halshs-01188568, HAL.

    Cited by:

    1. Benoît Desmarchelier & Linjia Zhang, 2018. "Innovation networks and cluster dynamics," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 61(3), pages 553-578, November.
    2. Krzysztof BORODAKO & Jadwiga BERBEKA & Michał RUDNICKI & Mariusz ŠAPCZYŃSKI, 2021. "Online Visibility and Knowledge-Intensive Business Services Performance: The Scope of Interrelatedness," Journal of Emerging Trends in Marketing and Management, The Bucharest University of Economic Studies, vol. 1(1), pages 157-173, August.
    3. Benoît Desmarchelier, 2018. "Service Economies and Complexity," Post-Print hal-02393045, HAL.

  20. Faridah Djellal & Faïz Gallouj, 2015. "Taking into account hidden innovation in innovation networks: the role of public-private innovation networks in services," Working Papers halshs-01191137, HAL.

    Cited by:

    1. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.

  21. Faïz Gallouj & Matthias Weber & Metka Stare & Luis Rubalcaba, 2015. "The futures of the service economy in Europe: a foresight analysis," Post-Print halshs-01133897, HAL.

    Cited by:

    1. Mota, Joao & Santos, Jose Novais, 2021. "Dynamic roles of suppliers in the specification of business services," Technological Forecasting and Social Change, Elsevier, vol. 164(C).
    2. Villani, Davide, 2021. "Revisiting the external financial dependence index in light of the rise of corporate net lending: What do we really measure?," Structural Change and Economic Dynamics, Elsevier, vol. 58(C), pages 361-376.
    3. Jacek Brożyna & Wadim Strielkowski & Alena Fomina & Natalya Nikitina, 2020. "Renewable Energy and EU 2020 Target for Energy Efficiency in the Czech Republic and Slovakia," Energies, MDPI, vol. 13(4), pages 1-20, February.
    4. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2021. "Collaborating for social innovation in public services: inside the black box of public service innovation networks for social innovation (PSINSIs)," Post-Print halshs-03177910, HAL.
    5. Cristina Sales Baptista & João Mota & Jose Novais Santos, 2022. "Buyer–supplier interactions in business services: variety in relational interfaces," Service Business, Springer;Pan-Pacific Business Association, vol. 16(3), pages 621-643, September.
    6. Luis Rubalcaba, 2022. "Understanding Innovation in Education: A Service Co-Production Perspective," Economies, MDPI, vol. 10(5), pages 1-22, April.
    7. Kirsi Hyttinen & Sampsa Ruutu & Mika Nieminen & Faiz Gallouj & Marja Toivonen, 2014. "A system dynamic and multi-criteria evaluation of innovations in environmental services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 29-52.
    8. Ovuakporie, Oghogho Destina & Pillai, Kishore Gopalakrishna & Wang, Chengang & Wei, Yingqi, 2021. "Differential moderating effects of strategic and operational reconfiguration on the relationship between open innovation practices and innovation performance," Research Policy, Elsevier, vol. 50(1).
    9. Willems, Kim & Smolders, Annelien & Brengman, Malaika & Luyten, Kris & Schöning, Johannes, 2017. "The path-to-purchase is paved with digital opportunities: An inventory of shopper-oriented retail technologies," Technological Forecasting and Social Change, Elsevier, vol. 124(C), pages 228-242.
    10. Homayounfard, Amir & Zaefarian, Ghasem, 2022. "Key challenges and opportunities of service innovation processes in technology supplier-service provider partnerships," Journal of Business Research, Elsevier, vol. 139(C), pages 1284-1302.
    11. Seungil Yum, 2019. "The interaction between knowledge-intensive business services and urban economy," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 63(1), pages 53-83, August.
    12. Flick, Catherine & Zamani, Efpraxia D. & Stahl, Bernd Carsten & Brem, Alexander, 2020. "The future of ICT for health and ageing: Unveiling ethical and social issues through horizon scanning foresight," Technological Forecasting and Social Change, Elsevier, vol. 155(C).
    13. Purificación López-Igual & Paula Rodríguez-Modroño, 2020. "Who is Teleworking and Where from? Exploring the Main Determinants of Telework in Europe," Sustainability, MDPI, vol. 12(21), pages 1-15, October.
    14. Elizabeth Gibson & Tugrul Daim & Edwin Garces & Marina Dabic, 2018. "Technology Foresight: A Bibliometric Analysis to Identify Leading and Emerging Methods," Foresight and STI Governance (Foresight-Russia till No. 3/2015), National Research University Higher School of Economics, vol. 12(1), pages 6-24.
    15. Jean Pierre Seclen-Luna & Pablo Moya-Fernández & Ángeles Pereira, 2021. "Exploring the Effects of Innovation Strategies and Size on Manufacturing Firms’ Productivity and Environmental Impact," Sustainability, MDPI, vol. 13(6), pages 1-18, March.
    16. Yuliani Suseno & Chris Rowley, 2018. "Social capital in service-oriented firms: future directions," Asia Pacific Business Review, Taylor & Francis Journals, vol. 24(2), pages 261-271, March.
    17. Anatolijs Prohorovs & Marina Solesvik, 2018. "Services Sector Export in Europe," Sustainability, MDPI, vol. 10(12), pages 1-19, December.
    18. Paula Rodríguez-Modroño & Purificación López-Igual, 2021. "Job Quality and Work—Life Balance of Teleworkers," IJERPH, MDPI, vol. 18(6), pages 1-13, March.
    19. Machado Léo, Ricardo & Tello‐Gamarra, Jorge, 2016. "Inovac¸ão em servic¸os: estado da arte e perspectivas futuras [Innovation in services: state of the art and future perspectives]," MPRA Paper 82195, University Library of Munich, Germany, revised 29 Mar 2017.
    20. Elisenda Jové‐Llopis & Agustí Segarra‐Blasco, 2020. "Why does eco‐innovation differ in service firms? Some insights from Spain," Business Strategy and the Environment, Wiley Blackwell, vol. 29(3), pages 918-938, March.
    21. Ben Zhang & Lei Ma & Zheng Liu & Ping Wang, 2019. "Sustainable Technology Innovation Path Recognition: An Evaluation of Patent Risk of International Trade," Sustainability, MDPI, vol. 11(18), pages 1-17, September.
    22. Ehrenhard, Michel & Wijnhoven, Fons & van den Broek, Tijs & Zinck Stagno, Marc, 2017. "Unlocking how start-ups create business value with mobile applications: Development of an App-enabled Business Innovation Cycle," Technological Forecasting and Social Change, Elsevier, vol. 115(C), pages 26-36.
    23. Paweł P. Włodarczyk & Barbara Włodarczyk, 2018. "Microbial Fuel Cell with Ni–Co Cathode Powered with Yeast Wastewater," Energies, MDPI, vol. 11(11), pages 1-9, November.
    24. Jadranka Švarc & Marina Dabić, 2017. "Evolution of the Knowledge Economy: a Historical Perspective with an Application to the Case of Europe," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 8(1), pages 159-176, March.
    25. Santos-Vijande, María Leticia & López-Sánchez, Jose Ángel & Pascual-Fernández, Primitiva & Rudd, John M., 2021. "Service innovation management in a modern economy: Insights on the interplay between firms’ innovative culture and project-level success factors," Technological Forecasting and Social Change, Elsevier, vol. 165(C).

  22. Kirsi Hyytinen & Sampsa Ruutu & Mika Nieminen & Faïz Gallouj & Marja Toivonen, 2015. "A system dynamic and multi-criteria evaluation of innovations in environmental services," Post-Print halshs-01203646, HAL.

    Cited by:

    1. Faridah Djellal & Faïz Gallouj, 2015. "Service innovation for sustainability: paths for greening through service innovation," Working Papers halshs-01188530, HAL.

  23. Faridah Djellal & Faïz Gallouj, 2015. "Service innovation for sustainability: paths for greening through service innovation," Working Papers halshs-01188530, HAL.

    Cited by:

    1. Faridah Djellal & Faïz Gallouj, 2018. "Services, Service Innovation and the Ecological Challenge," Post-Print hal-01672570, HAL.
    2. Fix, Blair, 2019. "Dematerialization Through Services: Evaluating the Evidence," SocArXiv bw5gm, Center for Open Science.
    3. Blair Fix, 2019. "Dematerialization Through Services: Evaluating the Evidence," Biophysical Economics and Resource Quality, Springer, vol. 4(2), pages 1-17, June.
    4. Machado Léo, Ricardo & Tello‐Gamarra, Jorge, 2016. "Inovac¸ão em servic¸os: estado da arte e perspectivas futuras [Innovation in services: state of the art and future perspectives]," MPRA Paper 82195, University Library of Munich, Germany, revised 29 Mar 2017.

  24. Faïz Gallouj & Marja Toivonen, 2015. "Introduction," Post-Print halshs-01247618, HAL.

    Cited by:

    1. Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2013. "Environmental policies and eco-innovations by service firms: An agent-based model," Technological Forecasting and Social Change, Elsevier, vol. 80(7), pages 1395-1408.
    2. Marie-Christine Monnoyer-Longé, 2010. "Entrepreneurship and Service Innovation: A Challenge for Local Development," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 24, Edward Elgar Publishing.
    3. Rafael Cáceres & Joaquin Guzmán, 2015. "Seeking an innovation structure common to both manufacturing and services," Service Business, Springer;Pan-Pacific Business Association, vol. 9(3), pages 361-379, September.

  25. Rabeh Morrar & Faïz Gallouj, 2013. "The Growth of the Service Sector in Palestine: The productivity challenge," Post-Print halshs-01222937, HAL.

    Cited by:

    1. Serfraz, Ayesha, 2017. "Foreign direct investment inflows and labor productivity in Pakistan: A sector-wise panel cointegration analysis," ZÖSS-Discussion Papers 65, University of Hamburg, Centre for Economic and Sociological Studies (CESS/ZÖSS).

  26. Faïz Gallouj & Antonello Zanfei, 2013. "Innovation in public services: Filling a gap in the literature," Post-Print halshs-01114107, HAL.

    Cited by:

    1. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.
    2. Tor Helge Aas & Nina Jentoft & Mikaela Vasstrøm, 2016. "Managing innovation of care services: An exploration of Norwegian municipalities," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1215762-121, December.
    3. Calogero Guccio & Marco Martorana & Isidoro Mazza & Ilde Rizzo, 2021. "Back to the Future: Does the use of information and communication technology enhance the performance of public historical archives?," Journal of Cultural Economics, Springer;The Association for Cultural Economics International, vol. 45(1), pages 13-43, March.

  27. Faïz Gallouj & Céline Merlin & Anne-Catherine Moursli-Provost, 2013. "Les partenariats public-privé et leur place dans l'innovation hospitalière : quels ensei- gnements pour le management hospitalier ?," Working Papers hal-01111683, HAL.

    Cited by:

    1. Tahi, Sofiane & Khlif, Wafa & Belghoul, Khaled & Casadella, Vanessa, 2022. "Public-private innovation networks in services: Revisiting PPPs with servitization," Technovation, Elsevier, vol. 118(C).

  28. Benoît Desmarchelier & Faïz Gallouj, 2013. "Endogenous growth and environmental policy: are the processes of growth and tertiarization in developed economies reversible?," Post-Print halshs-01133852, HAL.

    Cited by:

    1. Jesus Eduardo Robles Chavez, 2022. "Allocation of drought relief resources and its biased impact on agricultural production in Mexico," Sobre México. Revista de Economía, Sobre México. Temas en economía, vol. 3(6), pages 40-80.
    2. Gallouj, Faïz & Weber, K. Matthias & Stare, Metka & Rubalcaba, Luis, 2015. "The futures of the service economy in Europe: A foresight analysis," Technological Forecasting and Social Change, Elsevier, vol. 94(C), pages 80-96.
    3. Luca Ferrucci & Antonio Picciotti, 2017. "From economic dualism to local variety: The development of service industries in Italian regions," Local Economy, London South Bank University, vol. 32(1), pages 14-33, February.
    4. Sylvie Geisendorf & Christian Klippert, 2022. "Integrated sustainability policy assessment – an agent-based ecological-economic model," Journal of Evolutionary Economics, Springer, vol. 32(3), pages 1017-1048, July.

  29. Faïz Gallouj & Luis Rubalcaba & Paul Windrum, 2013. "Public-Private Innovation Networks in Services: the dynamics of cooperation in service innovation," Post-Print halshs-01112002, HAL.

    Cited by:

    1. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Les services dans les réseaux d'innovation et les réseaux d'innovation dans les services : des réseaux d'innovation traditionnels (RIT) aux réseaux d'innovation de service public (RISP)," Working Papers halshs-01934289, HAL.
    2. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.
    3. Silvia Cruz & Sônia Paulino & Faïz Gallouj, 2014. "Innovation in Brazilian landfills: A ServPPIN perspective," Post-Print halshs-01134031, HAL.
    4. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2021. "Collaborating for social innovation in public services: inside the black box of public service innovation networks for social innovation (PSINSIs)," Post-Print halshs-03177910, HAL.
    5. Faridah Djellal & Faïz Gallouj, 2015. "Taking into account hidden innovation in innovation networks: the role of public-private innovation networks in services," Working Papers halshs-01191137, HAL.
    6. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Les réseaux d'innovation de service public (RISP) : un instrument d'innovation collaborative et de co-création de valeur dans le(s) service(s) public(s)," Working Papers halshs-01934290, HAL.
    7. Faïz Gallouj & Luis Rubalcaba & Marja Toivonen & Paul Windrum, 2017. "Understanding social innovation in services industries," Post-Print halshs-01672451, HAL.
    8. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation," Working Papers halshs-01934275, HAL.
    9. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Services in innovation networks and innovation networks in services: from traditional innovation networks (TINs) to public service innovation networks (PSINs)," Post-Print halshs-01934282, HAL.
    10. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public service innovation networks (PSINs): an instrument for collaborative innovation and value co-creation in public service(s)," Working Papers halshs-01934284, HAL.
    11. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: a mapping," Post-Print halshs-02498297, HAL.
    12. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: from traditional innovation networks to public service innovation networks for social innovation," Post-Print halshs-03177975, HAL.
    13. Risto Rajala & Faïz Gallouj & Marja Toivonen, 2016. "Collaborative Value Creation in Service Innovation," Post-Print hal-01672596, HAL.
    14. Metka Stare & Dejan Križaj, 2018. "Evolution of an Innovation Network in Tourism: Towards Sectoral Innovation Eco-System," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 20(48), pages 438-438.
    15. Silvia Cruz & Faïz Gallouj & Sônia Paulino, 2013. "Innovation in Local Public Services -the Solid Waste Sector from the perspective of Clean Development Mechanism landfill projects," Post-Print halshs-01133824, HAL.

  30. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2013. "Environmental policies and eco-innovations by service firms: an agent-based model," Post-Print halshs-01133863, HAL.

    Cited by:

    1. Khraisha, Tamer, 2020. "Complex economic problems and fitness landscapes: Assessment and methodological perspectives," Structural Change and Economic Dynamics, Elsevier, vol. 52(C), pages 390-407.
    2. Desmarchelier, Benoît & Regis, Paulo José & Salike, Nimesh, 2016. "Product Space and the Development of Nations: A Model of Product Diversification," RIEI Working Papers 2016-01, Xi'an Jiaotong-Liverpool University, Research Institute for Economic Integration.
    3. Lin, Chieh-Peng & Tsai, Yuan-Hui & Chiu, Chou-Kang & Liu, Chia-Ping, 2015. "Forecasting the purchase intention of IT product: Key roles of trust and environmental consciousness for IT firms," Technological Forecasting and Social Change, Elsevier, vol. 99(C), pages 148-155.
    4. Tsai, Yuan-Hui & Lin, Chieh-Peng & Ma, Hwa-Chun & Wang, Rong-Tsu, 2015. "Modeling corporate social performance and job pursuit intention: Forecasting the job change of professionals in technology industry," Technological Forecasting and Social Change, Elsevier, vol. 99(C), pages 14-21.
    5. Georgios Giotis & Evangelia Papadionysiou, 2022. "The Role of Managerial and Technological Innovations in the Tourism Industry: A Review of the Empirical Literature," Sustainability, MDPI, vol. 14(9), pages 1-20, April.
    6. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2017. "Economic growth, business cycles and products variety: exploring the role of demand satiety," Journal of Evolutionary Economics, Springer, vol. 27(3), pages 503-529, July.
    7. J. Farmer & Cameron Hepburn & Penny Mealy & Alexander Teytelboym, 2015. "A Third Wave in the Economics of Climate Change," Environmental & Resource Economics, Springer;European Association of Environmental and Resource Economists, vol. 62(2), pages 329-357, October.
    8. Cainelli, Giulio & Mazzanti, Massimiliano, 2013. "Environmental innovations in services: Manufacturing–services integration and policy transmissions," Research Policy, Elsevier, vol. 42(9), pages 1595-1604.
    9. Patricia Jissette Rodríguez Sánchez & Mariana Hernández González & Gabriel Andrés Plazas Guerrero, 2018. "Sustainability Policy For Manufacturing Sector. Case Of Two Developing Countries," Economy & Business Journal, International Scientific Publications, Bulgaria, vol. 12(1), pages 239-249.
    10. Maria Savona & Tommaso Ciarli, 2019. "Structural Changes and Sustainability. A Selected Review of the Empirical Evidence," SPRU Working Paper Series 2019-04, SPRU - Science Policy Research Unit, University of Sussex Business School.
    11. Jing Wu & Rayman Mohamed & Zheng Wang, 2017. "An Agent-Based Model to Project China’s Energy Consumption and Carbon Emission Peaks at Multiple Levels," Sustainability, MDPI, vol. 9(6), pages 1-19, May.
    12. Machado Léo, Ricardo & Tello‐Gamarra, Jorge, 2016. "Inovac¸ão em servic¸os: estado da arte e perspectivas futuras [Innovation in services: state of the art and future perspectives]," MPRA Paper 82195, University Library of Munich, Germany, revised 29 Mar 2017.
    13. Jana Hojnik, 2017. "In Pursuit of Eco-innovation," UPP Monograph Series, University of Primorska Press, number 978-961-7023-53-4.
    14. Matthijs J. Janssen & Koen Frenken & Elena M. Tur & Alexander S. Alexiev, 2022. "The perils of pleasing: Innovation-stifling effects of customized service provision," Journal of Evolutionary Economics, Springer, vol. 32(4), pages 1231-1264, September.
    15. Birchenhall Chris & Windrum Paul, 2014. "Global Warming: Technology, Preferences and Policy," Journal of Economics and Statistics (Jahrbuecher fuer Nationaloekonomie und Statistik), De Gruyter, vol. 234(2-3), pages 366-387, April.
    16. Desmarchelier, Benoît & Fang, Eddy S., 2016. "National culture and innovation diffusion. Exploratory insights from agent-based modeling," Technological Forecasting and Social Change, Elsevier, vol. 105(C), pages 121-128.

  31. Faridah Djellal & Faïz Gallouj, 2013. "The productivity Challenge in Services: Measurement and Strategic Perspectives," Post-Print halshs-01133198, HAL.

    Cited by:

    1. Silvia Cruz & Sônia Paulino & Faïz Gallouj, 2014. "Innovation in Brazilian landfills: A ServPPIN perspective," Post-Print halshs-01134031, HAL.
    2. Peter Bauer & Igor Fedotenkov & Aurelien Genty & Issam Hallak & Peter Harasztosi & David Martinez Turegano & David Nguyen & Nadir Preziosi & Ana Rincon-Aznar & Miguel Sanchez Martinez, 2020. "Productivity in Europe: Trends and drivers in a service-based economy," JRC Research Reports JRC119785, Joint Research Centre.
    3. Robert Frost & Kelly Lyons, 2017. "Service Systems Analysis Methods and Components: A Systematic Literature Review," Service Science, INFORMS, vol. 9(3), pages 219-234, September.
    4. Kirsi Hyttinen & Sampsa Ruutu & Mika Nieminen & Faiz Gallouj & Marja Toivonen, 2014. "A system dynamic and multi-criteria evaluation of innovations in environmental services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 29-52.
    5. Öhman, Mikael & Finne, Max & Holmström, Jan, 2015. "Measuring service outcomes for adaptive preventive maintenance," International Journal of Production Economics, Elsevier, vol. 170(PB), pages 457-467.
    6. Larry Dwyer, 2022. "Productivity, Destination Performance, and Stakeholder Well-Being," Tourism and Hospitality, MDPI, vol. 3(3), pages 1-16, July.
    7. Sharifah Rahama Amirul & Khairul Hanim Pazim & Sharifah Milda Amirul & Rasid Mail & Jakaria Dasan, 2022. "Developing and validating the qualitative labour productivity measurement in service industry," Quality & Quantity: International Journal of Methodology, Springer, vol. 56(4), pages 2853-2874, August.
    8. World Bank Group, 2016. "Malaysia Economic Monitor, December 2016," World Bank Publications - Reports 25857, The World Bank Group.
    9. Luria Gil & Gal Iddo & Yagil Dana, 2015. "Spending more time with the customer: service-providers’ behavioral discretion and call-center operations," Service Business, Springer;Pan-Pacific Business Association, vol. 9(3), pages 427-443, September.
    10. Helmi Hentati & Neila Boulila Taktak, 2023. "Unlocking Technological Capabilities to Boost the Performance of Accounting Firms," Journal of Accounting and Management Information Systems, Faculty of Accounting and Management Information Systems, The Bucharest University of Economic Studies, vol. 22(4), pages 631-656, December.
    11. Harjit Sekhon & Andrews Agya Yalley & Sanjit Kumar Roy & Gurvinder Singh Shergill, 2016. "A cross-country study of service productivity," The Service Industries Journal, Taylor & Francis Journals, vol. 36(5-6), pages 223-238, April.
    12. Rafael Marques & Rafael Teixeira & Daniel P. Lacerda & Fabio S. Piran, 2023. "Exploring outsourcing service productivity from the buyer and supplier perspective: A case analysis in the fleet maintenance industry," Operations Management Research, Springer, vol. 16(2), pages 853-867, June.
    13. Oscar Montes Pineda & Luis Rubalcaba, 2015. "Human or technological resources? A dilemma in education provision," Investigaciones de Economía de la Educación volume 10, in: Marta Rahona López & Jennifer Graves (ed.), Investigaciones de Economía de la Educación 10, edition 1, volume 10, chapter 24, pages 469-490, Asociación de Economía de la Educación.
    14. Di Meglio, Gisela & Gallego, Jorge, 2022. "Disentangling services in developing regions: A test of Kaldor's first and second laws," Structural Change and Economic Dynamics, Elsevier, vol. 60(C), pages 221-229.
    15. Leonel Corona-Treviño, 2016. "Entrepreneurship in an open national innovation system (ONIS): a proposal for Mexico," Journal of Innovation and Entrepreneurship, Springer, vol. 5(1), pages 1-13, December.

  32. Faridah Djellal & Faïz Gallouj, 2012. "La productivité à l'épreuve des services," Post-Print hal-01111741, HAL.

    Cited by:

    1. Pierre Labarthe & Faïz Gallouj & Catherine E. Laurent, 2013. "Privatisation of farm advisory services and evolution of the quality of evidence [Privatisation du conseil et évolution de la qualité des preuves produites pour les agriculteurs]," Post-Print hal-01672632, HAL.
    2. Jivan Alexandru & Toth Maria & Sipos Ciprian, 2013. "Theoretical Study Of The Possibilities Of Modeling The Productivity In Medical Services," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 4, pages 160-168, August.
    3. Jivan Alexandru & Toth Maria, 2013. "Specific Approaches Of Productivity In Services. Values Of Several Comparative Indicators," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(1), pages 465-471, July.

  33. Sophie Boutillier & Faridah Djellal & Faïz Gallouj & Blandine Laperche & Dimitri Uzunidis, 2012. "L’innovation verte," Post-Print halshs-01112008, HAL.

    Cited by:

    1. Guillem Achermann & Zeting LIU, 2013. "La politique industrielle et de l’innovation de la Russie et de la Chine : quelle place pour la protection de l’environnement ? The Place of Environmental Protection within Industrial and Innovation p," Working Papers 272, Laboratoire de Recherche sur l'Industrie et l'Innovation. ULCO / Research Unit on Industry and Innovation.
    2. Faïz Gallouj, 1999. "Les trajectoires de l’innovation dans les services : vers un enrichissement des taxonomies évolutionnistes," Post-Print halshs-01114090, HAL.
    3. Magali Aubert & Geoffroy Enjolras, 2015. "Stabilité ou instabilité des stratégies commerciales ? Le cas des circuits courts dans l'agriculture française," Post-Print hal-01296421, HAL.
    4. Faridah Djellal & Faïz Gallouj, 2007. "Innovation and Employment Effects in Services: A Review of the Literature and an Agenda for Research," The Service Industries Journal, Taylor & Francis Journals, vol. 27(3), pages 193-214, April.
    5. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2012. "Knowledge intensive business services and long term growth," Post-Print halshs-00748661, HAL.
    6. Faridah Djellal & Faïz Gallouj, 2000. "Le « casse-tête » de la mesure de l'innovation dans les services : enquête sur les enquêtes," Revue d'Économie Industrielle, Programme National Persée, vol. 93(1), pages 7-28.
    7. Faridah Djellal & Faïz Gallouj, 2007. "Les stratégies de productivité dans les services : assimilation, particularisme et intégration," Post-Print halshs-01113876, HAL.
    8. Faridah Djellal & Faïz Gallouj & Karim Gallouj, 2004. "La dynamique de l’innovation et du changement dans les services de soins aux personnes âgées," Post-Print halshs-01114050, HAL.
    9. Denis LANGLET & Blandine LAPERCHE & Gilliane LEFEBVRE, 2010. "Financiarisation Et Crise Economique Mondiale : Quels Impacts Sur La Strategie D‟Innovation Des Groupes Industriels ? Financialisation And Global Economic Crisis: What Impacts On The Innovation Strate," Working Papers 17, Réseau de Recherche sur l’Innovation. / Research Network on Innovation.
    10. Gallouj, Faïz, 2002. "Services innovation: assimilation, differentiation, inversion and integration," MPRA Paper 62174, University Library of Munich, Germany.
    11. Corinne Blanquart & Thomas Zeroual, 2013. "Petits commerçants face au développement durable : les résultats d’une enquête," Post-Print hal-00962233, HAL.
    12. Magali Aubert & Geoffroy Enjolras, 2016. "Which stability for marketing channels ? The case of short food supply chains in French agriculture," Post-Print hal-01404562, HAL.
    13. Blandine LAPERCHE & Nejla YACOUB, 2010. "L’Innovation Technologique : Une Strategie Anti-Contrefaçon Des Entreprises Cosmetiques De Luxe Accumulation Versus Valorisation Du Capital-Savoir ; Technological Innovation: An Anti-Counterfeit Strat," Working Papers 20, Réseau de Recherche sur l’Innovation. / Research Network on Innovation.
    14. Djellal, Faridah & Gallouj, FaIz, 2005. "Mapping innovation dynamics in hospitals," Research Policy, Elsevier, vol. 34(6), pages 817-835, August.
    15. Faridah Djellal & Faïz Gallouj, 2006. "Un modèle d’analyse de la dynamique de l’innovation dans les services : le cas des services de types architecturaux," Post-Print halshs-01114094, HAL.
    16. Faridah Djellal & Faïz Gallouj, 2008. "A model for analysing the innovation dynamic in services: the case of ‘assembled’ services," Post-Print halshs-01114104, HAL.
    17. Faïz Gallouj, 2000. "Knowledge-intensive Business Services: Processing Knowledge and Producing Innovation," Post-Print halshs-01113809, HAL.
    18. Faïz Gallouj, 2010. "Les services intensifs en connaissances : processeurs de connaissances et producteurs d’innovation," Post-Print halshs-01114097, HAL.
    19. Corinne Blanquart & Marie Delaplace, 2009. "Relational innovations, new services offers and transport infrastructure enhance value. The cases of a multimodal platform and a high speed rail service [Innovations relationnelles, nouvelles offre," Post-Print hal-01184942, HAL.
    20. Sami Saafi, 2010. "Conséquences de la diffusion des innovations technologiques sur l'emploi industriel en Tunisie : Une analyse par les données de panel," Working paper serie RMT - Grenoble Ecole de Management hal-00477357, HAL.
    21. Faridah Djellal & Faïz Gallouj, 1999. "Services and the search for relevant innovation indicators: a review of national and international surveys," Post-Print halshs-01133132, HAL.
    22. Faridah Djellal & Faïz Gallouj, 2006. "The relationship between innovation and employment in services: A review of the literature and an agenda for research," Post-Print halshs-01113854, HAL.
    23. Chedrak Chembessi & Christophe Beaurain, 2019. "Technological and Organizational Innovations into industrial and territorial ecology projects [Dynamiques d’écologie industrielle et territoriale : Trajectoires d’innovations technologiques et orga," Post-Print hal-01952455, HAL.
    24. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2003. "L’innovation dans les services et par les services: un bilan des travaux français récents (1999-2002)," Post-Print halshs-01114092, HAL.
    25. Zeting LIU, 2013. "La politique d’innovation chinoise face au défi de la transition énergétique China's innovation policy and the challenge of energy transition: the case of photovoltaic and wind turbine industries," Working Papers 271, Laboratoire de Recherche sur l'Industrie et l'Innovation. ULCO / Research Unit on Industry and Innovation.
    26. Sophie BOUTILLIER & Blandine LAPERCHE & Fabienne PICARD, 2013. "L’économie de la fonctionnalité : perspective historique et illustration empirique [The economy of functionality: historical perspective and empirical illustration]," Working Papers 35, Réseau de Recherche sur l’Innovation. / Research Network on Innovation.
    27. Zeting Liu & Dimitri Uzunidis, 2021. "Globalization of R&D, Accumulation of Knowledge and Network Innovation: the Evolution of the Firm’s Boundaries," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 12(1), pages 166-182, March.
    28. Sophie BOUTILLIER & Dimitri UZUNIDIS, 2014. "Le territoire entrepreneurial durable. Fondements théoriques et analyse économiqu [Sustainable entrepreneurial territory. Theoretical bases and economic analysis]," Working Papers 283, Laboratoire de Recherche sur l'Industrie et l'Innovation. ULCO / Research Unit on Industry and Innovation.
    29. Zeting LIU, 2014. "La politique industrielle et de l’innovation chinoise dans la transition vers la croissance verte [Chinese Industrial And Innovation Policies In The Transition Toward Green Growth]," Working Papers 280, Laboratoire de Recherche sur l'Industrie et l'Innovation. ULCO / Research Unit on Industry and Innovation.
    30. Sami Saafi, 2010. "Conséquences de la diffusion des innovations technologiques sur l'emploi industriel en Tunisie : Une analyse par les données de panel," Working Papers hal-00477357, HAL.
    31. Faridah Djellal & Faïz Gallouj, 2004. "La dynamique de l'innovation dans les services de soins aux personnes âgées," Post-Print halshs-01113820, HAL.

  34. Faïz Gallouj & Faridah Djellal, 2012. "Two decades of research on innovation in services: which place for public services?," Post-Print halshs-00960624, HAL.

    Cited by:

    1. Agarwal, Renu & Mittal, Neeraj & Patterson, Eric & Giorcelli, Michela, 2021. "Evolution of the Indian LPG industry: Exploring conditions for public sector business model innovation," Research Policy, Elsevier, vol. 50(4).
    2. Gianluca Misuraca & Giulio Pasi & Maria Cesira Urzi Brancati, 2017. "The potential and impact of ICT-enabled Social Innovation to promote social investment in the EU," JRC Research Reports JRC108517, Joint Research Centre.
    3. Feser, Daniel & Proeger, Till, 2015. "Knowledge-intensive business services as credence goods: A demand-side approach," University of Göttingen Working Papers in Economics 232, University of Goettingen, Department of Economics.
    4. Harkonen, Janne & Haapasalo, Harri & Hanninen, Kai, 2015. "Productisation: A review and research agenda," International Journal of Production Economics, Elsevier, vol. 164(C), pages 65-82.
    5. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Les services dans les réseaux d'innovation et les réseaux d'innovation dans les services : des réseaux d'innovation traditionnels (RIT) aux réseaux d'innovation de service public (RISP)," Working Papers halshs-01934289, HAL.
    6. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.
    7. Daniel Feser & Till Proeger, 2018. "Knowledge-Intensive Business Services as Credence Goods—a Demand-Side Approach," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 9(1), pages 62-80, March.
    8. Gianluca Misuraca & Clelia Colombo & Csaba Kucsera & Stephanie Carretero & Margherita Bacigalupo & Raluca Radescu, 2015. "ICT-enabled Social Innovation in support of the Implementation of the Social Investment Package (IESI) - Mapping and Analysis of ICT-enabled Social Innovation Initiatives promoting Social Investment t," JRC Research Reports JRC97467, Joint Research Centre.
    9. Alarcón, José Carlos & Aguilar, Rocio & Galán, Jose Luis, 2019. "Determinants of innovation output in Spanish knowledge-intensive service firms: Stability analysis throughout the economic crisis of 2008," Structural Change and Economic Dynamics, Elsevier, vol. 49(C), pages 228-244.
    10. Silvia Cruz & Sônia Paulino & Faïz Gallouj, 2015. "Public Service Innovation: Solid Waste Sector from the Perspective of Clean Development Mechanism Landfill Projects," Post-Print halshs-01247615, HAL.
    11. Tor Helge Aas & Nina Jentoft & Mikaela Vasstrøm, 2016. "Managing innovation of care services: An exploration of Norwegian municipalities," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1215762-121, December.
    12. Silvia Cruz & Sônia Paulino & Faïz Gallouj, 2014. "Innovation in Brazilian landfills: A ServPPIN perspective," Post-Print halshs-01134031, HAL.
    13. Gyurácz-Németh Petra & Horn Nikolett & Friedrich Nóra, 2016. "Analyzing Hotel Innovation Behavior in the Balaton Region of Hungary to Identify Best Practices," Naše gospodarstvo/Our economy, Sciendo, vol. 62(3), pages 52-60, September.
    14. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "L'innovation dans les services publics à la lumière des paradigmes de l'administration publique et des perspectives des Service Innovation Studies," Working Papers halshs-01934287, HAL.
    15. Arundel, Anthony & Bloch, Carter & Ferguson, Barry, 2019. "Advancing innovation in the public sector: Aligning innovation measurement with policy goals," Research Policy, Elsevier, vol. 48(3), pages 789-798.
    16. Julija Cerović Smolović & Sanja Janketić & Danijela Jaćimović & Maja Bučar & Metka Stare, 2018. "Montenegro’s Road to Sustainable Tourism Growth and Innovation," Sustainability, MDPI, vol. 10(12), pages 1-20, December.
    17. Maria Chiara Di Guardo & Francesca Cabiddu, 2015. "E-service innovation: combining directed and practice-based approaches," The Service Industries Journal, Taylor & Francis Journals, vol. 35(1-2), pages 81-95, January.
    18. Calogero Guccio & Marco Martorana & Isidoro Mazza & Ilde Rizzo, 2021. "Back to the Future: Does the use of information and communication technology enhance the performance of public historical archives?," Journal of Cultural Economics, Springer;The Association for Cultural Economics International, vol. 45(1), pages 13-43, March.
    19. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Innovation in public services in the light of public administration paradigms and service innovation perspectives [L’innovation dans les services publics à la lumière des paradigmes de l’administra," Post-Print halshs-02437350, HAL.
    20. Wirtz, Jochen & Fritze, Martin P. & Jaakkola, Elina & Gelbrich, Katja & Hartley, Nicole, 2021. "Service products and productization," Journal of Business Research, Elsevier, vol. 137(C), pages 411-421.
    21. Silvia Stuchi & Sonia Paulino & Faïz Gallouj, 2022. "Social Innovation in Active Mobility Public Services in the Megacity of Sao Paulo," Sustainability, MDPI, vol. 14(19), pages 1-16, September.
    22. Luisa Enrichiello & Alessandra Marasco, 2015. "Il ruolo delle reti pubblico-private per l?innovazione dei servizi nelle smart cities," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 13-39.
    23. Faïz Gallouj & Luis Rubalcaba & Marja Toivonen & Paul Windrum, 2017. "Understanding social innovation in services industries," Post-Print halshs-01672451, HAL.
    24. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation," Working Papers halshs-01934275, HAL.
    25. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Services in innovation networks and innovation networks in services: from traditional innovation networks (TINs) to public service innovation networks (PSINs)," Post-Print halshs-01934282, HAL.
    26. Aurora A. C. Teixeira & Pedro Cosme Vieira & Ana Patrícia Abreu, 2017. "Sleeping Beauties and their princes in innovation studies," Scientometrics, Springer;Akadémiai Kiadó, vol. 110(2), pages 541-580, February.
    27. Gianluca Misuraca & Luigi Geppert & Cristiano Codagnone, 2017. "i-FRAME – Assessing impacts of social policy innovation in the EU: Proposed methodological framework to evaluate socio-economic returns on investment of social policy innovations," JRC Research Reports JRC108078, Joint Research Centre.
    28. Svetlana E. Martynova & Yuri Glebovich Dmitriev & Marina M. Gajfullina & Yulia A. Totskaya, 2017. "“Service” Municipal Administration as Part of the Development of Youth Entrepreneurship in Russia," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 133(3), pages 1151-1164, September.
    29. Beatriz Moliner-Velázquez & Maria Fuentes-Blasco & David Servera-Francés & Irene Gil-Saura, 2019. "From retail innovation and image to loyalty: moderating effects of product type," Service Business, Springer;Pan-Pacific Business Association, vol. 13(1), pages 199-224, March.
    30. Faridah Djellal & Faïz Gallouj, 2014. "L’innovation comme valeur : quelle GRH pour développer les compétences dynamiques ?," Post-Print halshs-01672481, HAL.
    31. Merlin-Brogniart, Céline & Fuglsang, Lars & Magnussen, Siv & Peralta, Alberto & Révész, Éva & Rønning, Rolf & Rubalcaba, Luis & Scupola, Ada, 2022. "Social innovation and public service: A literature review of multi-actor collaborative approaches in five European countries," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
    32. Oihana Basilioa & Philippe Laredob & Paloma Sánchezc, 2019. "The Organization Of R&D Activities In Large Knowledge Intensive Business Services: The Case Of A “Big Four” Consultancy," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 23(03), pages 1-32, April.
    33. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: a mapping," Post-Print halshs-02498297, HAL.
    34. Nor Asiah Omar & Muhamad Azrin Nazri & Syed Shah Alam & Azhar Ahmad, 2016. "Assessing the Factors Influencing Service Innovation Capabilities and Performance," Information Management and Business Review, AMH International, vol. 8(4), pages 52-63.
    35. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: from traditional innovation networks to public service innovation networks for social innovation," Post-Print halshs-03177975, HAL.
    36. Beatriz Moliner-Velázquez & María Fuentes-Blasco & Irene Gil-Saura, 2019. "Effects of value and innovation on brand equity in retailing," Journal of Brand Management, Palgrave Macmillan, vol. 26(6), pages 658-674, November.
    37. Machado Léo, Ricardo & Tello‐Gamarra, Jorge, 2016. "Inovac¸ão em servic¸os: estado da arte e perspectivas futuras [Innovation in services: state of the art and future perspectives]," MPRA Paper 82195, University Library of Munich, Germany, revised 29 Mar 2017.
    38. Céline Merlin-Brogniart & Lars Fuglsang & Ada Scupola & Rolf Rønning & Siv Magnussen & Alberto Peralta, 2021. "A European state-of-the-art of Public Service Innovation Network for Social innovation," Post-Print halshs-03332287, HAL.
    39. Bassano, Clara & Piciocchi, Paolo & Spohrer, James (Jim) C. & Pietronudo, Maria Cristina, 2018. "Managing value co-creation in consumer service systems within smart retail settings," Journal of Retailing and Consumer Services, Elsevier, vol. 45(C), pages 190-197.
    40. Alberto Peralta & Luis Rubalcaba, 2021. "How Governance Paradigms and Other Drivers Affect Public Managers’ Use of Innovation Practices. A PLS-SEM Analysis and Model," Mathematics, MDPI, vol. 9(9), pages 1-28, May.
    41. Bloch, Carter & Bugge, Markus M., 2013. "Public sector innovation—From theory to measurement," Structural Change and Economic Dynamics, Elsevier, vol. 27(C), pages 133-145.
    42. Samul Joanna & Skapska Elzbieta & Pankov Dmitrij, 2019. "Employees’ Competences in Knowledge-Intensive Business Sector – Comparative Analysis in Two Cee Countries," Studia Universitatis Babeș-Bolyai Oeconomica, Sciendo, vol. 64(1), pages 3-15, April.
    43. Roberto Camagni & Roberta Capello & Camilla Lenzi & Giovanni Perucca, 2023. "Urban crisis vs. urban success in the era of 4.0 technologies: Baumol's model revisited," Papers in Regional Science, Wiley Blackwell, vol. 102(3), pages 589-612, June.
    44. Valerio Elia & Maria Grazia Gnoni & Fabiana Tornese, 2019. "Exploring the Benefits of Productization in the Utilities Sector," Sustainability, MDPI, vol. 11(20), pages 1-11, October.
    45. Veronika Bumberová & František Milichovský, 2019. "Sustainability Development of Knowledge-Intensive Business Services: Strategic Actions and Business Performance," Sustainability, MDPI, vol. 11(18), pages 1-19, September.
    46. Gyurácz-Németh, Petra & Horn, Nikolett & Friedrich, Nóra, 2015. "Identifying the Best Innovation Behaviour Hotel in the Balaton Region of Hungary," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2015), Kotor, Montengero, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Kotor, Montengero, 10-11 September 2015, pages 35-42, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
    47. Giulio Maggiore & Alfonso Morvillo, 2015. "L?innovazione nei servizi pubblici: un caso nel settore sanitario," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 127-153.
    48. Silvia Cruz & Faïz Gallouj & Sônia Paulino, 2013. "Innovation in Local Public Services -the Solid Waste Sector from the perspective of Clean Development Mechanism landfill projects," Post-Print halshs-01133824, HAL.
    49. Alberto Peralta & Luis Rubalcaba, 2021. "A Metagovernance Model of Innovation Networks in the Health and Social Services Using a Neo-Schumpeterian Framework," IJERPH, MDPI, vol. 18(11), pages 1-23, June.
    50. Muafi & Olivia Fachrunnisa & Yuni Siswanti & Zainal Mustofa Qadri & Dwipraptono Agus Harjito, 2019. "Empowering Leadership and Individual Readiness to Change: the Role of People Dimension and Work Method," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 10(4), pages 1515-1535, December.
    51. Xiangxuan XU, 2017. "The Contextual Dynamics of Internet of Things Applications in Smart Public Bike Sharing Services," Chinese Journal of Urban and Environmental Studies (CJUES), World Scientific Publishing Co. Pte. Ltd., vol. 5(02), pages 1-20, June.
    52. Gianluca Misuraca & Csaba Kucsera & Giulio Pasi & Dimitri Gagliardi & Fabienne Abadie, 2017. "Mapping and Analysis of ICT-enabled Social Innovation initiatives promoting social investment across the EU: IESI Knowledge Map 2016," JRC Research Reports JRC105556, Joint Research Centre.
    53. Alberto Peralta & Luis Rubalcaba, 2021. "Collaborative Service Innovation: A Quantitative Analysis of Innovation Networks in a Multisectoral Setting," Mathematics, MDPI, vol. 9(11), pages 1-26, June.
    54. M. Isabel Sanchez-Hernandez & Juan José Maldonado-Briegas & Ramón Sanguino & Ascensión Barroso & M. Cristina Barriuso, 2021. "Users’ Perceptions of Local Public Water and Waste Services: A Case Study for Sustainable Development," Energies, MDPI, vol. 14(11), pages 1-17, May.

  35. Faridah Djellal & Faïz Gallouj, 2012. "L'innovation dans les services publics," Post-Print hal-00758079, HAL.

    Cited by:

    1. Faïz Gallouj, 1999. "Les trajectoires de l’innovation dans les services : vers un enrichissement des taxonomies évolutionnistes," Post-Print halshs-01114090, HAL.
    2. Jon Sundbo & Faïz Gallouj, 1998. "Innovation as a loosely coupled system in services," Post-Print halshs-01113675, HAL.
    3. Faïz Gallouj, 2009. "Innovation in services: a review of the debate and a research agenda," Post-Print halshs-01113912, HAL.
    4. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2012. "Knowledge intensive business services and long term growth," Post-Print halshs-00748661, HAL.
    5. Antje Burmeister & Faridah Djellal, 2004. "L'impact des technologies de l'information sur l'organisation spatiale des activités de services : le cas du transport routier de marchandises et des services intensifs en connaissance," Innovations, De Boeck Université, vol. 19(1), pages 53-73.
    6. Pierre Labarthe & Faïz Gallouj & Faridah Djellal, 2013. "Effects of institutions on the integration of end-users’ knowledge in ServPPINs: lessons from two case studies in agro-environmental knowledge-intensive services," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 12, pages 303-325, Edward Elgar Publishing.
    7. Faridah Djellal & Faïz Gallouj, 2001. "L'organisation du processus d'innovation dans les services : les résultats d'une enquête postale," Post-Print halshs-01114079, HAL.
    8. Noronha, Teresa, 2013. "KIBS in Peripheral Regions: Major Outlines," Spatial and Organizational Dynamics Discussion Papers 2013-4, CIEO-Research Centre for Spatial and Organizational Dynamics, University of Algarve.
    9. Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Post-Print halshs-01133797, HAL.
    10. Faridah Djellal & Faïz Gallouj, 2000. "Le « casse-tête » de la mesure de l'innovation dans les services : enquête sur les enquêtes," Revue d'Économie Industrielle, Programme National Persée, vol. 93(1), pages 7-28.
    11. Pierre-Yves Léo & Marie-Christine Longe Monnoyer & Jean Philippe, 2010. "Service Innovation and international performance, Preliminary findings on a knowledge intensive business services research”," Post-Print hal-02567604, HAL.
    12. Bernhard Dachs & Oscar Montes Pineda & Iris Wanzenböck & Jorge Gallego, 2013. "From market and systemic failures to an integrative approach for ServPPINs," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 16, pages 411-433, Edward Elgar Publishing.
    13. Fourcroy, Charlotte & Gallouj, Faiz & Decellas, Fabrice, 2012. "Energy consumption in service industries: Challenging the myth of non-materiality," Ecological Economics, Elsevier, vol. 81(C), pages 155-164.
    14. Gallouj, Faïz, 2002. "Services innovation: assimilation, differentiation, inversion and integration," MPRA Paper 62174, University Library of Munich, Germany.
    15. Marie-Christine Monnoyer-Longé, 2010. "Entrepreneurship and Service Innovation: A Challenge for Local Development," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 24, Edward Elgar Publishing.
    16. Sylvain Lenfle & Christophe Midler, 2010. "Innovation in Product-Related Services: The Contribution of Design Theory," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 30, Edward Elgar Publishing.
    17. Jordane Steiner & Yves Cinotti, 2014. "A Typology of Innovations of Service in the Hospitality Industry [Typologie des innovations de service dans l’hôtellerie]," Post-Print hal-01286091, HAL.
    18. Djellal, Faridah & Gallouj, FaIz, 2005. "Mapping innovation dynamics in hospitals," Research Policy, Elsevier, vol. 34(6), pages 817-835, August.
    19. Andre Barcet, 2010. "Innovation in Services: A New Paradigm and Innovation Model," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 2, Edward Elgar Publishing.
    20. Pim den Hertog & Luis Rubalcaba, 2010. "Policy Frameworks for Service Innovation: A Menu-Approach," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 26, Edward Elgar Publishing.
    21. Faridah Djellal & Faïz Gallouj, 2008. "A model for analysing the innovation dynamic in services: the case of ‘assembled’ services," Post-Print halshs-01114104, HAL.
    22. Faridah Djellal & Faïz Gallouj, 2001. "Patterns of innovation organisation in service firms: postal survey results and theoretical models," Science and Public Policy, Oxford University Press, vol. 28(1), pages 57-67, February.
    23. Desislava Kolarova, 2006. "Microeconomic Aspects in Business Services’ Development: the Case of Bulgaria," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 2, pages 90-119.
    24. Faridah Djellal & Faïz Gallouj, 2010. "The Innovation Gap and the Performance Gap in the Service Economies: A Problem for Public Policy," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 27, Edward Elgar Publishing.
    25. Gallouj, Faiz, 2002. "Innovation in services and the attendant old and new myths," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 31(2), pages 137-154.
    26. Jihane Aayale & Meriem Seffar, 2021. "A Step Towards an Inclusive Digital Transformation of the Public Administration in a Developing Country: Evidence From Morocco," Journal of Public Administration and Governance, Macrothink Institute, vol. 11(2), pages 331356-3313, December.
    27. Gallouj, Faiz & Weinstein, Olivier, 1997. "Innovation in services," Research Policy, Elsevier, vol. 26(4-5), pages 537-556, December.
    28. Corinne Blanquart & Marie Delaplace, 2009. "Relational innovations, new services offers and transport infrastructure enhance value. The cases of a multimodal platform and a high speed rail service [Innovations relationnelles, nouvelles offre," Post-Print hal-01184942, HAL.
    29. Faridah Djellal & Faïz Gallouj, 1999. "Services and the search for relevant innovation indicators: a review of national and international surveys," Post-Print halshs-01133132, HAL.
    30. Cristina Fernandes & João Ferreira & Carla Marques, 2015. "Innovation management capabilities in rural and urban knowledge intensive business services: empirical evidence," Service Business, Springer;Pan-Pacific Business Association, vol. 9(2), pages 233-256, June.
    31. Fernandes, Cristina & Ferreira, João & Raposo, Mario, 2013. "Drivers to firm innovation and their effects on performance: An international comparison," MPRA Paper 46776, University Library of Munich, Germany.
    32. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2001. "La recherche-développement dans les services. Tome 1 (Synthèse)," Working Papers hal-01111902, HAL.
    33. Samul Joanna & Skapska Elzbieta & Pankov Dmitrij, 2019. "Employees’ Competences in Knowledge-Intensive Business Sector – Comparative Analysis in Two Cee Countries," Studia Universitatis Babeș-Bolyai Oeconomica, Sciendo, vol. 64(1), pages 3-15, April.
    34. Faïz Gallouj, 1998. "L'innovation dans les services et ses mythes," Post-Print hal-01672617, HAL.
    35. Faridah Djellal & Faïz Gallouj, 2013. "How public–private innovation networks in services (ServPPINs) differ from other innovation networks: what lessons for theory?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 2, pages 21-58, Edward Elgar Publishing.
    36. Pereira, Lia Valls & Sennes, Ricardo U. & Mulder, Nanno, 2009. "Brazil's emergence at the regional export leader in services: a case specialization in business services," Comercio Internacional 4438, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL).
    37. Bogliacino, Francesco & Lucchese, Matteo & Pianta, Mario, 2013. "Job creation in business services: Innovation, demand, and polarisation," Structural Change and Economic Dynamics, Elsevier, vol. 25(C), pages 95-109.
    38. Faïz Gallouj & Maria Savona, 2010. "Towards a Theory of Innovation in Services: A State of the Art," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 1, Edward Elgar Publishing.
    39. Faridah Djellal & Faïz Gallouj, 2009. "Innovation in services and entrepreneurship: beyond industrialist and technologist concepts of sustainable development," Working Papers hal-01111795, HAL.
    40. Fernandes, Cristina & Ferreira, João & Marques, Carla, 2011. "KIBS Innovation Management Capability in Rural Portuguese Regions: Empirical Evidence," MPRA Paper 47005, University Library of Munich, Germany.
    41. Charlotte Fourcroy & Faïz Gallouj & Fabrice Decellas, 2011. "Challenging the myth of non-materiality. Energy consumption in service industries," Post-Print halshs-01114002, HAL.

  36. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2012. "Knowledge intensive business services and long term growth," Post-Print halshs-00748661, HAL.

    Cited by:

    1. Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2020. "Mapping social innovation networks: Knowledge intensive social services as systems builders," Technological Forecasting and Social Change, Elsevier, vol. 157(C).
    2. Benoît Desmarchelier & Linjia Zhang, 2018. "Innovation networks and cluster dynamics," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 61(3), pages 553-578, November.
    3. Dariusz Wójcik & Eric Knight & Vladimír Pažitka, 2018. "What turns cities into international financial centres? Analysis of cross-border investment banking 2000–2014," Journal of Economic Geography, Oxford University Press, vol. 18(1), pages 1-33.
    4. Krzysztof BORODAKO & Jadwiga BERBEKA & Michał RUDNICKI & Mariusz ŠAPCZYŃSKI, 2021. "Online Visibility and Knowledge-Intensive Business Services Performance: The Scope of Interrelatedness," Journal of Emerging Trends in Marketing and Management, The Bucharest University of Economic Studies, vol. 1(1), pages 157-173, August.
    5. Grace Kite, 2018. "A conduit for knowledge? demonstrating the strength of technology improvements in Indian firms that buy outsourced information technology," Journal of Evolutionary Economics, Springer, vol. 28(2), pages 225-243, April.
    6. Alarcón, José Carlos & Aguilar, Rocio & Galán, Jose Luis, 2019. "Determinants of innovation output in Spanish knowledge-intensive service firms: Stability analysis throughout the economic crisis of 2008," Structural Change and Economic Dynamics, Elsevier, vol. 49(C), pages 228-244.
    7. Mingyu Zhao & Jianguo Liu, 2021. "Study on Spatial Structure Characteristics of the Tourism and Leisure Industry," Sustainability, MDPI, vol. 13(23), pages 1-14, November.
    8. Trippl, Michaela & Tödtling, Franz & Lengauer, Lukas, 2007. "The Vienna software cluster: local buzz without global pipelines?," SRE-Discussion Papers 2007/07, WU Vienna University of Economics and Business.
    9. Cristian Dragos & Simona Laura Dragos, 2012. "Econometric Estimations of the Services and Financial Sector Impact on Economic Growth Variations in Times of Crisis," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 14(Special N), pages 621-634, November.
    10. Daniel BADULESCU & Ramona SIMUT & Anamaria Diana HERTE, 2018. "Linking Kibs, Entrepreneurial Dynamics And Macroeconomic Developments. Focus On Romania," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 12(1), pages 202-212, November.
    11. Guadalupe Vila-Vázquez & Carmen Castro-Casal & Dolores Álvarez-Pérez & Luisa Del Río-Araújo, 2018. "Promoting the Sustainability of Organizations: Contribution of Transformational Leadership to Job Engagement," Sustainability, MDPI, vol. 10(11), pages 1-17, November.
    12. Hyung-Gon Jeong, 2014. "The Determinants of Foreign Direct Investment in the Business Services Industry," International Economic Journal, Taylor & Francis Journals, vol. 28(3), pages 475-495, September.
    13. Daria Ciriaci & Sandro Montresor & Daniela Palma, 2013. "Do KIBS make manufacturing more innovative? An empirical investigation for four European countries," JRC Working Papers on Corporate R&D and Innovation 2013-04, Joint Research Centre.
    14. Hidalgo, Antonio & Herrera, Rafael, 2020. "Innovation management and co-creation in KIBs: An approach to the ICT services sector," Technological Forecasting and Social Change, Elsevier, vol. 161(C).
    15. Pedrosa Silva Duarte Maria Adelaide & Nunes Simões Marta Cristina, 2014. "Tertiarization and Human Capital: Do They Matter for Growth? Insights From Portugal," Scientific Annals of Economics and Business, Sciendo, vol. 61(1), pages 1-24, July.
    16. Matthias Figo & Peter Mayerhofer, 2015. "Strukturwandel und regionales Wachstum - wissensintensive Unternehmensdienste als Wachstumsmotor?," Working Paper Reihe der AK Wien - Materialien zu Wirtschaft und Gesellschaft 145, Kammer für Arbeiter und Angestellte für Wien, Abteilung Wirtschaftswissenschaft und Statistik.
    17. Rinaldo Evangelista & Matteo Lucchese & Valentina Meliciani, 2015. "Business services and the export performances of manufacturing industries," Journal of Evolutionary Economics, Springer, vol. 25(5), pages 959-981, November.
    18. Benoît Desmarchelier, 2018. "Service Economies and Complexity," Post-Print hal-02393045, HAL.
    19. Peter Mayerhofer & Matthias Firgo, 2015. "Wissensintensive Unternehmensdienste, Wissens-Spillovers und regionales Wachstum. Teilprojekt 2: Strukturwandel und regionales Wachstum – Wissensintensive Unternehmensdienste als "Wachstumsmotor&," WIFO Studies, WIFO, number 58503, April.
    20. Veronika Bumberová & František Milichovský, 2019. "Sustainability Development of Knowledge-Intensive Business Services: Strategic Actions and Business Performance," Sustainability, MDPI, vol. 11(18), pages 1-19, September.
    21. Gotsch, Matthias & Hipp, Christiane & Gallego, J. & Rubalcaba, L., 2011. "Sectoral innovation performance in the knowledge intensive services," Working Paper Series 11, Brandenburg University of Technology (BTU Cottbus), Chair of Organization, Human Resource & General Management.
    22. Magdalena Ziolo & Krzysztof Kluza & Anna Spoz, 2019. "Impact of Sustainable Financial and Economic Development on Greenhouse Gas Emission in the Developed and Converging Economies," Energies, MDPI, vol. 12(23), pages 1-30, November.
    23. Marina Doroshenko & Ian Miles & Dmitri Vinogradov, 2013. "Knowledge Intensive Business Services As Generators Of Innovations," HSE Working papers WP BRP 12/STI/2013, National Research University Higher School of Economics.
    24. Marta C. N. Simões & Adelaide Duarte & João Sousa Andrade, 2019. "Human capital and productivity growth in a services economy: Some insights from the Portuguese case," International Economics and Economic Policy, Springer, vol. 16(3), pages 511-534, July.
    25. Heidi Wiig Aslesen & Arne Isaksen & Lasse Sigbjørn Stambøl, 2004. "KIBS and industrial development of cities.Labour mobility, innovation and client interaction," ERSA conference papers ersa04p475, European Regional Science Association.

  37. Faïz Gallouj & Céline Merlin-Brogniart & Anne-Catherine Provost, 2011. "Public–private partnerships in hospital innovation: what lessons for hospital management?," Post-Print halshs-01113976, HAL.

    Cited by:

    1. Fasterholdt, Iben & Krahn, Murray & Kidholm, Kristian & Yderstræde, Knud Bonnet & Pedersen, Kjeld Møller, 2017. "Review of early assessment models of innovative medical technologies," Health Policy, Elsevier, vol. 121(8), pages 870-879.
    2. Silvia Cruz & Faïz Gallouj & Sônia Paulino, 2013. "Innovation in Local Public Services -the Solid Waste Sector from the perspective of Clean Development Mechanism landfill projects," Post-Print halshs-01133824, HAL.
    3. Faridah Djellal & Faïz Gallouj, 2009. "Les réseaux d’innovation public-privé dans les services (RIPPS) ne sont pas des réseaux d’innovation (RI) comme les autres : quels enseignements pour les politiques publiques ?," Post-Print halshs-01113944, HAL.

  38. Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Post-Print halshs-01133797, HAL.

    Cited by:

    1. Faïz Gallouj & Faridah Djellal, 2012. "Two decades of research on innovation in services: which place for public services?," Post-Print halshs-00960624, HAL.
    2. Maria Chiara Di Guardo & Francesca Cabiddu, 2015. "E-service innovation: combining directed and practice-based approaches," The Service Industries Journal, Taylor & Francis Journals, vol. 35(1-2), pages 81-95, January.
    3. Bernhard Dachs & Oscar Montes Pineda & Iris Wanzenböck & Jorge Gallego, 2013. "From market and systemic failures to an integrative approach for ServPPINs," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 16, pages 411-433, Edward Elgar Publishing.
    4. L. Rubalcaba & P. Windrum & F. Gallouj & Meglio Di & A. Pyka & J. Sundbo & M. Weber, 2011. "ServPPIN. The Contribution of Public and Private Services to European Growth and Welfare, and the Role of Public-Private Innovation Networks. Servppin Final Publishable Summary Report," Working Papers hal-01111787, HAL.
    5. Faïz Gallouj & Luis Rubalcaba & Paul Windrum, 2013. "Conclusions and agenda for future research," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 18, pages 462-486, Edward Elgar Publishing.
    6. Risto Rajala & Faïz Gallouj & Marja Toivonen, 2016. "Collaborative Value Creation in Service Innovation," Post-Print hal-01672596, HAL.
    7. Machado Léo, Ricardo & Tello‐Gamarra, Jorge, 2016. "Inovac¸ão em servic¸os: estado da arte e perspectivas futuras [Innovation in services: state of the art and future perspectives]," MPRA Paper 82195, University Library of Munich, Germany, revised 29 Mar 2017.
    8. Faridah Djellal & Faïz Gallouj, 2015. "Service innovation for sustainability: paths for greening through service innovation," Working Papers halshs-01188530, HAL.
    9. Giulio Maggiore & Alfonso Morvillo, 2015. "L?innovazione nei servizi pubblici: un caso nel settore sanitario," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 127-153.
    10. Faïz Gallouj & Maria Savona, 2010. "Towards a Theory of Innovation in Services: A State of the Art," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 1, Edward Elgar Publishing.
    11. Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), 2013. "Public–Private Innovation Networks in Services," Books, Edward Elgar Publishing, number 14802.

  39. L. Rubalcaba & P. Windrum & F. Gallouj & Meglio Di & A. Pyka & J. Sundbo & M. Weber, 2011. "ServPPIN. The Contribution of Public and Private Services to European Growth and Welfare, and the Role of Public-Private Innovation Networks. Servppin Final Publishable Summary Report," Working Papers hal-01111787, HAL.

    Cited by:

    1. Weber, K. Matthias & Heller-Schuh, Barbara & Godoe, Helge & Roeste, Rannveig, 2014. "ICT-enabled system innovations in public services: Experiences from intelligent transport systems," Telecommunications Policy, Elsevier, vol. 38(5), pages 539-557.
    2. Faïz Gallouj & Luis Rubalcaba & Paul Windrum, 2013. "Conclusions and agenda for future research," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 18, pages 462-486, Edward Elgar Publishing.
    3. Alberto Peralta & Luis Rubalcaba, 2021. "How Governance Paradigms and Other Drivers Affect Public Managers’ Use of Innovation Practices. A PLS-SEM Analysis and Model," Mathematics, MDPI, vol. 9(9), pages 1-28, May.
    4. Gisela Di Meglio & Metka Stare & Andrés Maroto & Luis Rubalcaba, 2015. "Public Services Performance: An Extended Framework and Empirical Assessment across the Enlarged EU," Environment and Planning C, , vol. 33(2), pages 321-341, April.
    5. K. Matthias Weber & Barbara Heller-Schuh, 2013. "ServPPINs as instruments for realizing system innovations: two case studies in passenger transport in Austria," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 15, pages 384-408, Edward Elgar Publishing.
    6. Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), 2013. "Public–Private Innovation Networks in Services," Books, Edward Elgar Publishing, number 14802.

  40. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2011. "Economic Growth by Waste Generation: the Dynamics of a Vicious Circle," Post-Print halshs-01247717, HAL.

    Cited by:

    1. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2017. "Economic growth, business cycles and products variety: exploring the role of demand satiety," Journal of Evolutionary Economics, Springer, vol. 27(3), pages 503-529, July.
    2. Faridah Djellal & Faïz Gallouj, 2015. "Service innovation for sustainability: paths for greening through service innovation," Working Papers halshs-01188530, HAL.

  41. Charlotte Fourcroy & Faïz Gallouj & Fabrice Decellas, 2011. "Energy consumption in service industries: Challenging the myth of non-materiality," Post-Print hal-01111724, HAL.

    Cited by:

    1. Juan Antonio Duro & Jordi Teixidó-Figueras & Emilio Padilla Rosa, 2014. "The causal factors of international inequality in CO2 emissions per capita: A regression-based inequality decomposition analysis," Working Papers wpdea1402, Department of Applied Economics at Universitat Autonoma of Barcelona.
    2. Juan Antonio Duro & Jordi Teixidó-Figueras & Emilio Padilla, 2017. "The Causal Factors of International Inequality in $$\hbox {CO}_{2}$$ CO 2 Emissions Per Capita: A Regression-Based Inequality Decomposition Analysis," Environmental & Resource Economics, Springer;European Association of Environmental and Resource Economists, vol. 67(4), pages 683-700, August.
    3. Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2013. "Environmental policies and eco-innovations by service firms: An agent-based model," Technological Forecasting and Social Change, Elsevier, vol. 80(7), pages 1395-1408.
    4. Faridah Djellal & Faïz Gallouj, 2018. "Services, Service Innovation and the Ecological Challenge," Post-Print hal-01672570, HAL.
    5. Faïz Gallouj, 2012. "Service: innovation, performance and public policy," Working Papers hal-01111765, HAL.
    6. Céline Merlin-Brogniart & Simon Nadel, 2021. "Specificities of environmental innovation dynamics in service firms: the French case," Journal of Evolutionary Economics, Springer, vol. 31(2), pages 451-473, April.
    7. Gallouj, Faïz & Weber, K. Matthias & Stare, Metka & Rubalcaba, Luis, 2015. "The futures of the service economy in Europe: A foresight analysis," Technological Forecasting and Social Change, Elsevier, vol. 94(C), pages 80-96.
    8. Hongze Liang & Xiaoli Hao, 2023. "Can Service Trade Effectively Promote Carbon Emission Reduction?—Evidence from China," Sustainability, MDPI, vol. 15(17), pages 1-23, August.
    9. Kuo-Jui Wu & Qing Chen & Yun Qi & Xiaoyue Jiang & Shuo Gao & Ming-Lang Tseng, 2019. "Sustainable Development Performance for Small and Medium Enterprises Using a Fuzzy Synthetic Method-DEMATEL," Sustainability, MDPI, vol. 11(15), pages 1-25, July.
    10. Rong Yuan & Tao Zhao & Jing Xu, 2017. "A subsystem input–output decomposition analysis of CO2 emissions in the service sectors: a case study of Beijing, China," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 19(6), pages 2181-2198, December.
    11. Emilio Padilla Rosa & Evans Jadotte, 2023. "The determinants of the inequality in CO2 emissions per capita between developing countries and their implications for environmental policy," Sustainable Development, John Wiley & Sons, Ltd., vol. 31(1), pages 151-169, February.
    12. Elnaz Ghorbani & Tristan Fluechter & Laura Calvet & Majsa Ammouriova & Javier Panadero & Angel A. Juan, 2023. "Optimizing Energy Consumption in Smart Cities’ Mobility: Electric Vehicles, Algorithms, and Collaborative Economy," Energies, MDPI, vol. 16(3), pages 1-19, January.
    13. Guo, Shan & Li, Yilin & Hu, Yunhao & Xue, Fan & Chen, Bin & Chen, Zhan-Ming, 2020. "Embodied energy in service industry in global cities: A study of six Asian cities," Land Use Policy, Elsevier, vol. 91(C).
    14. Risto Rajala & Faïz Gallouj & Marja Toivonen, 2016. "Collaborative Value Creation in Service Innovation," Post-Print hal-01672596, HAL.
    15. Matías Piaggio & Vicent Alcántara Escolano & Emilio Padilla Rosa, 2013. "The materiality of the immaterial. Services sectors and CO2 emissions in Uruguay," Working Papers wpdea1306, Department of Applied Economics at Universitat Autonoma of Barcelona.
    16. Faridah Djellal & Faïz Gallouj, 2015. "Service innovation for sustainability: paths for greening through service innovation," Working Papers halshs-01188530, HAL.
    17. Axel Franzen & Sebastian Mader, 2016. "Predictors of national CO2 emissions: do international commitments matter?," Climatic Change, Springer, vol. 139(3), pages 491-502, December.
    18. Guo, Yang & Zhao, Luwei & Zhang, Congcong, 2023. "Energy resources, tourism development and growth-emission nexus in developing countries," Resources Policy, Elsevier, vol. 81(C).
    19. Mamoudou Camara, 2022. "Tertiarization and the environment: does this relationship depend on the type of tertiarization?," Environmental Economics and Policy Studies, Springer;Society for Environmental Economics and Policy Studies - SEEPS, vol. 24(4), pages 477-502, October.
    20. Guo, Shan & Jiang, Li & Shen, Geoffrey Q.P., 2019. "Embodied pasture land use change in China 2000-2015: From the perspective of globalization," Land Use Policy, Elsevier, vol. 82(C), pages 476-485.
    21. Fang, Guochang & Tian, Lixin & Fu, Min & Sun, Mei, 2014. "Government control or low carbon lifestyle? – Analysis and application of a novel selective-constrained energy-saving and emission-reduction dynamic evolution system," Energy Policy, Elsevier, vol. 68(C), pages 498-507.
    22. Charlotte Fourcroy, 2014. "Innovation logics and energy consumption in the service sector: a characteristics-based approach and its application to food retail services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 115-138.
    23. Piaggio, Matías & Alcántara, Vicent & Padilla, Emilio, 2015. "The materiality of the immaterial," Ecological Economics, Elsevier, vol. 110(C), pages 1-10.

  42. Faridah Djellal & Faïz Gallouj, 2011. "Social Innovation and Service Innovation," Post-Print halshs-01113990, HAL.

    Cited by:

    1. Weber, Karl Matthias & Giesecke, Susanne & Havas, Attila & Schartinger, Doris & Albiez, Andreas & Horak, Sophia & Blind, Knut & Bodenheimer, Miriam & Daimer, Stephanie & Shi, Liu & Stadler, Maria & Sc, 2024. "Social innovation: (accompanying) instrument for addressing societal challenges?," Studien zum deutschen Innovationssystem 10-2024, Expertenkommission Forschung und Innovation (EFI) - Commission of Experts for Research and Innovation, Berlin.
    2. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.
    3. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2021. "Collaborating for social innovation in public services: inside the black box of public service innovation networks for social innovation (PSINSIs)," Post-Print halshs-03177910, HAL.
    4. Faridah Djellal & Faïz Gallouj, 2015. "Taking into account hidden innovation in innovation networks: the role of public-private innovation networks in services," Working Papers halshs-01191137, HAL.
    5. Silvia Stuchi & Sonia Paulino & Faïz Gallouj, 2022. "Social Innovation in Active Mobility Public Services in the Megacity of Sao Paulo," Sustainability, MDPI, vol. 14(19), pages 1-16, September.
    6. Luisa Enrichiello & Alessandra Marasco, 2015. "Il ruolo delle reti pubblico-private per l?innovazione dei servizi nelle smart cities," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 13-39.
    7. Faïz Gallouj & Luis Rubalcaba & Marja Toivonen & Paul Windrum, 2017. "Understanding social innovation in services industries," Post-Print halshs-01672451, HAL.
    8. Paul Windrum & Doris Schartinger & Luis Rubalcaba & Faiz F. Gallouj & Marja Toivonen, 2016. "The co-creation of multi-agent social innovations," Post-Print halshs-01322603, HAL.
    9. Fabien Martinez & Patrick O'Sullivan & Mark A. Smith & Mark Esposito, 2017. "Perspectives on the role of business in social innovation," Grenoble Ecole de Management (Post-Print) hal-02887662, HAL.
    10. Edwards-Schachter,Mónica & Wallace,Matthew, 2015. "âShaken, but not stirredâ: six decades defining social innovation," INGENIO (CSIC-UPV) Working Paper Series 201504, INGENIO (CSIC-UPV).
    11. Calabrese, Armando & Costa, Roberta & Ghiron, Nathan Levialdi & Tiburzi, Luigi & Pedersen, Esben Rahbek Gjerdrum, 2021. "How sustainable-orientated service innovation strategies are contributing to the sustainable development goals," Technological Forecasting and Social Change, Elsevier, vol. 169(C).
    12. Fabien Martinez & Patrick O'Sullivan & Mark A. Smith & Mark Esposito, 2017. "Perspectives on the role of business in social innovation," Post-Print hal-02887662, HAL.

  43. Luis Rubalcaba & Gisela Di Meglio & Faïz Gallouj & Andreas Pyka & Paul Windrum & Lawrence Green & Jon Sundbo & Matthias Weber & Bernhard Dachs, 2011. "ServPPIN: a review of scientific findings," Working Papers hal-01111766, HAL.

    Cited by:

    1. Gisela Di Meglio, 2013. "The place of ServPPINs in the range of public–private collaboration arrangements for services provision," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 3, pages 59-87, Edward Elgar Publishing.

  44. Faïz Gallouj & Faridah Djellal, 2011. "Innovation in services, performance and public policy [Innovation dans les services, performance et politique publique]," Post-Print halshs-01247709, HAL.

    Cited by:

    1. Jon Sundbo & Faïz Gallouj, 1998. "Innovation as a loosely coupled system in services," Post-Print halshs-01113675, HAL.

  45. Faridah Djellal & Faïz Gallouj, 2011. "Beyond Productivity Measurement and Strategies: Performance Evaluation and Strategies in Services," Post-Print halshs-01113986, HAL.

    Cited by:

    1. Silvia Cruz & Sônia Paulino & Faïz Gallouj, 2014. "Innovation in Brazilian landfills: A ServPPIN perspective," Post-Print halshs-01134031, HAL.

  46. Faridah Djellal & Faïz Gallouj, 2010. "Beyond Productivity Strategies in Services," Post-Print halshs-01133789, HAL.

    Cited by:

    1. Pierre Labarthe & Faïz Gallouj & Catherine E. Laurent, 2013. "Privatisation of farm advisory services and evolution of the quality of evidence [Privatisation du conseil et évolution de la qualité des preuves produites pour les agriculteurs]," Post-Print hal-01672632, HAL.
    2. L. Rubalcaba & P. Windrum & F. Gallouj & Meglio Di & A. Pyka & J. Sundbo & M. Weber, 2011. "ServPPIN. The Contribution of Public and Private Services to European Growth and Welfare, and the Role of Public-Private Innovation Networks. Servppin Final Publishable Summary Report," Working Papers hal-01111787, HAL.
    3. Alejandro Alcalá-Ordóñez & Francisco Alcalá-Olid & Pablo Juan Cárdenas-García, 2023. "Productivity of Services in the Countries of Central and Eastern Europe: Analysis Using Malmquist Indices," Economies, MDPI, vol. 11(3), pages 1-18, March.
    4. Dhiab, H. & Labarthe, P. & Laurent, C., 2020. "How the performance rationales of organisations providing farm advice explain persistent difficulties in addressing societal goals in agriculture," Food Policy, Elsevier, vol. 95(C).

  47. Faridah Djellal & Faïz Gallouj, 2010. "Services, innovation and performance: general presentation," Post-Print halshs-01133785, HAL.

    Cited by:

    1. Céline Merlin-Brogniart & Simon Nadel, 2021. "Specificities of environmental innovation dynamics in service firms: the French case," Journal of Evolutionary Economics, Springer, vol. 31(2), pages 451-473, April.
    2. Graz Jean-Christophe & Hauert Christophe, 2014. "Beyond the transatlantic divide: the multiple authorities of standards in the global political economy of services," Business and Politics, De Gruyter, vol. 16(1), pages 113-150, April.
    3. Velina Kazandzhieva, 2019. "Potential for Applying Open Innovations in Tourism," Izvestia Journal of the Union of Scientists - Varna. Economic Sciences Series, Union of Scientists - Varna, Economic Sciences Section, vol. 8(3), pages 28-36, December.

  48. Rabeh Morrar & Faïz Gallouj & Hakim Hammadou, 2010. "Public-private innovation networks and innovation activities in French service firms," Post-Print halshs-01113962, HAL.

    Cited by:

    1. Faïz Gallouj & Faridah Djellal, 2012. "Two decades of research on innovation in services: which place for public services?," Post-Print halshs-00960624, HAL.

  49. Faïz Gallouj & Faridah Djellal, 2010. "The Handbook of Innovation and Services: A Multi-disciplinary Perspective," Post-Print hal-01111763, HAL.

    Cited by:

    1. Francesco Bogliacino & Mario Pianta, 2016. "The Pavitt Taxonomy, revisited: patterns of innovation in manufacturing and services," Economia Politica: Journal of Analytical and Institutional Economics, Springer;Fondazione Edison, vol. 33(2), pages 153-180, August.
    2. Faïz Gallouj & Faridah Djellal, 2012. "Two decades of research on innovation in services: which place for public services?," Post-Print halshs-00960624, HAL.
    3. Dachs, Bernhard & Biege, Sabine & Borowiecki, Marcin & Lay, Gunther & Jäger, Angela & Schartinger, Doris, 2012. "The Servitization of European Manufacturing Industries," MPRA Paper 38873, University Library of Munich, Germany.
    4. Peters, Bettina & Riley, Rebecca & Siedschlag, Iulia & Vahter, Priit & McQuinn, John, 2014. "Innovation and Productivity in Services:Evidence from Germany, Ireland and the United Kingdom," Papers WP480, Economic and Social Research Institute (ESRI).
    5. Avenyo, Elvis Korku & Konte, Maty & Mohnen, Pierre, 2019. "The employment impact of product innovations in sub-Saharan Africa: Firm-level evidence," Research Policy, Elsevier, vol. 48(9), pages 1-1.
    6. Alexandre Trigo, 2013. "The Nature of Innovation in R&D- and Non-R&D-Intensive Service Firms: Evidence from Firm-Level Latent Class Analysis," Industry and Innovation, Taylor & Francis Journals, vol. 20(1), pages 48-68, January.
    7. Fagerberg, Jan & Fosaas, Morten & Sapprasert, Koson, 2012. "Innovation: Exploring the knowledge base," Research Policy, Elsevier, vol. 41(7), pages 1132-1153.
    8. Faïz Gallouj & Céline Merlin-Brogniart & Anne-Catherine Moursli-Provost, 2013. "Public–private partnerships in hospital innovation: what lessons for hospital management?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 11, pages 265-302, Edward Elgar Publishing.
    9. Danny Samson & Marianne Gloet & Prakash Singh, 2017. "Systematic Innovation Capability: Evidence From Case Studies And A Large Survey," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 21(07), pages 1-43, October.
    10. Benoît Desmarchelier & Faïz Gallouj, 2013. "Endogenous growth and environmental policy: are the processes of growth and tertiarization in developed economies reversible?," Journal of Evolutionary Economics, Springer, vol. 23(4), pages 831-860, September.
    11. Faïz Gallouj, 2012. "Service: innovation, performance and public policy," Working Papers hal-01111765, HAL.
    12. Francesca Mameli & Simona Iammarino & Ron Boschma, 2012. "Regional variety and employment growth in Italian labour market areas: services versus manufacturing industries," Working Papers 4, Birkbeck Centre for Innovation Management Research, revised Mar 2012.
    13. K. J. Wang & J. Widagdo & Y. S. Lin & H. L. Yang & S. L. Hsiao, 2016. "A service innovation framework for start-up firms by integrating service experience engineering approach and capability maturity model," Service Business, Springer;Pan-Pacific Business Association, vol. 10(4), pages 867-916, December.
    14. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2012. "Knowledge intensive business services and long term growth," Post-Print halshs-00748661, HAL.
    15. Jakob Edler & Jan Fagerberg, 2017. "Innovation policy: what, why, and how," Oxford Review of Economic Policy, Oxford University Press and Oxford Review of Economic Policy Limited, vol. 33(1), pages 2-23.
    16. Abel Duarte Alonso & Seng K. Kok & Seamus O'Brien, 2019. "Understanding Approaches To Innovation Through The Dynamic Capabilities Lens: A Multi-Country Study Of The Wine Industry," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 23(06), pages 1-30, August.
    17. Alarcón, José Carlos & Aguilar, Rocio & Galán, Jose Luis, 2019. "Determinants of innovation output in Spanish knowledge-intensive service firms: Stability analysis throughout the economic crisis of 2008," Structural Change and Economic Dynamics, Elsevier, vol. 49(C), pages 228-244.
    18. Axel Stein, 2014. "The Significance of Distance in Innovation Biographies—The Case of Law Firms," Growth and Change, Wiley Blackwell, vol. 45(3), pages 430-449, September.
    19. Tor Helge Aas & Nina Jentoft & Mikaela Vasstrøm, 2016. "Managing innovation of care services: An exploration of Norwegian municipalities," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1215762-121, December.
    20. Frank Crowley & Jane Bourke, 2017. "The Influence Of Human Resource Management Systems On Innovation: Evidence From Irish Manufacturing And Service Firms," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 21(01), pages 1-28, January.
    21. José Antonio à lvarez-González & Mª Olga González-Morales, 2014. "The Role of Knowledge-Intensive Business Services in Spanish Local Tourist Production Systems," Tourism Economics, , vol. 20(2), pages 355-371, April.
    22. Bettina Peters & Rebecca Riley & Iulia Siedschlag & Priit Vahter & John McQuinn, 2018. "Internationalisation, Innovation And Productivity In Services:Evidence From Germany, Ireland And The United Kingdom," University of Tartu - Faculty of Economics and Business Administration Working Paper Series 108, Faculty of Economics and Business Administration, University of Tartu (Estonia).
    23. Pierre-Yves Léo & Marie-Christine Longe Monnoyer & Jean Philippe, 2010. "Service Innovation and international performance, Preliminary findings on a knowledge intensive business services research”," Post-Print hal-02567604, HAL.
    24. Faridah Djellal & Faïz Gallouj, 2015. "Taking into account hidden innovation in innovation networks: the role of public-private innovation networks in services," Working Papers halshs-01191137, HAL.
    25. Mina, Andrea & Bascavusoglu-Moreau, Elif & Hughes, Alan, 2014. "Open service innovation and the firm's search for external knowledge," Research Policy, Elsevier, vol. 43(5), pages 853-866.
    26. Luis Rubalcaba, 2022. "Understanding Innovation in Education: A Service Co-Production Perspective," Economies, MDPI, vol. 10(5), pages 1-22, April.
    27. Tello, Mario D., 2017. "Innovation and productivity in services and manufacturing firms: the case of Peru," Revista CEPAL, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL), April.
    28. Kirsi Hyttinen & Sampsa Ruutu & Mika Nieminen & Faiz Gallouj & Marja Toivonen, 2014. "A system dynamic and multi-criteria evaluation of innovations in environmental services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 29-52.
    29. Wann Yih Wu & Phuoc Thien Nguyen, 2019. "The Antecedents Of Dynamic Service Innovation Capabilities: The Moderating Roles Of Market Dynamism And Market Orientation," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 23(07), pages 1-30, October.
    30. Faridah Djellal & Faïz Gallouj, 2010. "Services, innovation and performance: general presentation," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 5-15.
    31. Luisa Enrichiello & Alessandra Marasco, 2015. "Il ruolo delle reti pubblico-private per l?innovazione dei servizi nelle smart cities," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 13-39.
    32. Faïz Gallouj & Luis Rubalcaba & Marja Toivonen & Paul Windrum, 2017. "Understanding social innovation in services industries," Post-Print halshs-01672451, HAL.
    33. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation," Working Papers halshs-01934275, HAL.
    34. Criscuolo, Paola & Nicolaou, Nicos & Salter, Ammon, 2012. "The elixir (or burden) of youth? Exploring differences in innovation between start-ups and established firms," Research Policy, Elsevier, vol. 41(2), pages 319-333.
    35. Ronnié Figueiredo & João José Matos Ferreira, 2020. "Spinner Model: Prediction of Propensity to Innovate Based on Knowledge-Intensive Business Services," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 11(4), pages 1316-1335, December.
    36. Rafael Cáceres & Joaquin Guzmán, 2015. "Seeking an innovation structure common to both manufacturing and services," Service Business, Springer;Pan-Pacific Business Association, vol. 9(3), pages 361-379, September.
    37. Sahrish Ahmed & Hasliza Abdul Halim & Noor Hazlina Ahmad, 2018. "Open and Closed Innovation and Enhanced Performance of SME Hospitals—A Conceptual Model," Business Perspectives and Research, , vol. 6(1), pages 1-12, January.
    38. Alexandre Trigo, 2013. "Mechanisms Of Learning And Innovation Performance: The Relevance Of Knowledge Sharing And Creativity For Non-Technological Innovation," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 10(06), pages 1-27.
    39. Faridah Djellal & Faïz Gallouj, 2014. "L’innovation comme valeur : quelle GRH pour développer les compétences dynamiques ?," Post-Print halshs-01672481, HAL.
    40. Luísa Ferreira Lopes & Manuel Mira Godinho, 2019. "Innovation and Productivity in Services: A Methodological Approach," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 16(05), pages 1-26, August.
    41. Carlos Martin-Rios & Eva Parga-Dans & Susana Pasamar, 2019. "Innovation strategies and complementarity between innovation activities: the case of commercial archaeological firms," Service Business, Springer;Pan-Pacific Business Association, vol. 13(4), pages 695-713, December.
    42. Faïz Gallouj, 2010. "Les services intensifs en connaissances : processeurs de connaissances et producteurs d’innovation," Post-Print halshs-01114097, HAL.
    43. Nicola De Liso & Anna Serena Vergori, 2017. "The Different Approaches to the Study of Innovation in Services in Europe and the USA," Metroeconomica, Wiley Blackwell, vol. 68(1), pages 121-146, February.
    44. Kirsi Hyytinen & Faïz Gallouj & Marja Toivonen, 2014. "A multi-criteria and multi-actor perspective for the evaluation of sustainability services," Post-Print halshs-01133963, HAL.
    45. Daria Ciriaci & Sandro Montresor & Daniela Palma, 2013. "Do KIBS make manufacturing more innovative? An empirical investigation for four European countries," JRC Working Papers on Corporate R&D and Innovation 2013-04, Joint Research Centre.
    46. Alexandru JIVAN, 2011. "Artificial Economy," Journal of Knowledge Management, Economics and Information Technology, ScientificPapers.org, vol. 1(5), pages 1-1, August.
    47. Bourke, Jane & Roper, Stephen & Love, James H., 2020. "Innovation in legal services: The practices that influence ideation and codification activities," Journal of Business Research, Elsevier, vol. 109(C), pages 132-147.
    48. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: from traditional innovation networks to public service innovation networks for social innovation," Post-Print halshs-03177975, HAL.
    49. Risto Rajala & Faïz Gallouj & Marja Toivonen, 2016. "Collaborative Value Creation in Service Innovation," Post-Print hal-01672596, HAL.
    50. Matías Piaggio & Vicent Alcántara Escolano & Emilio Padilla Rosa, 2013. "The materiality of the immaterial. Services sectors and CO2 emissions in Uruguay," Working Papers wpdea1306, Department of Applied Economics at Universitat Autonoma of Barcelona.
    51. Bernhard Dachs & Sabine Biege & Martin Borowiecki & Gunter Lay & Angela Jäger & Doris Schartinger, 2014. "Servitisation of European manufacturing: evidence from a large scale database," The Service Industries Journal, Taylor & Francis Journals, vol. 34(1), pages 5-23, January.
    52. Sabit Veselaj & Magnus Thor Torfason, 2019. "When To Call The Customer? Timing Of Customer Involvement In The Development Of New Products And Services," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 23(01), pages 1-31, January.
    53. Faïz Gallouj & Faridah Djellal, 2017. "Open innovation: the different pathways towards openness," Post-Print hal-01710988, HAL.
    54. Probert, Jocelyn & Connell, David & Mina, Andrea, 2013. "R&D service firms: The hidden engine of the high-tech economy?," Research Policy, Elsevier, vol. 42(6), pages 1274-1285.
    55. Hyo Min Seo & Min Cheol Kim & Kyungro Chang & Taehee Kim, 2016. "Influence Of Interpersonal Trust On Innovative Behaviour Of Service Workers: Mediating Effects Of Knowledge Sharing," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 20(02), pages 1-21, February.
    56. Bloch, Carter & Bugge, Markus M., 2013. "Public sector innovation—From theory to measurement," Structural Change and Economic Dynamics, Elsevier, vol. 27(C), pages 133-145.
    57. Kirsi Hyytinen & Sampsa Ruutur & Mika Nieminen & Faïz Gallouj & Marja Toivonen, 2014. "Evaluation of services linked to the sustainability: a dynamic and multi-criteria approach," Post-Print hal-01111817, HAL.
    58. Jan Fagerberg, 2013. "Innovation - a New Guide," Working Papers on Innovation Studies 20131119, Centre for Technology, Innovation and Culture, University of Oslo.
    59. Francisco Javier Forcadell & Elisa Aracil & Fernando Úbeda, 2019. "The Influence of Innovation on Corporate Sustainability in the International Banking Industry," Sustainability, MDPI, vol. 11(11), pages 1-15, June.
    60. Ermanno C. Tortia & Florence Degavre & Simone Poledrini, 2020. "Why are social enterprises good candidates for social innovation? Looking for personal and institutional drivers of innovation," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 91(3), pages 459-477, September.
    61. Andrea Ascani & Simona Iammarino, 2017. "Multinational enterprises, service outsourcing and regional structural change," Papers in Evolutionary Economic Geography (PEEG) 1724, Utrecht University, Department of Human Geography and Spatial Planning, Group Economic Geography, revised Sep 2017.
    62. Nuttaneeya (Ann) Torugsa & Anthony Arundel & Paul L. Robertson, 2018. "Applying Configurational Thinking To Identify Recipes For Producing Service Innovations In The Service Sector," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 22(06), pages 1-23, August.
    63. Jon Sundbo & Donna Sundbo & Anders Henten, 2015. "Service encounters as bases for innovation," The Service Industries Journal, Taylor & Francis Journals, vol. 35(5), pages 255-274, March.
    64. Giulio Maggiore & Alfonso Morvillo, 2015. "L?innovazione nei servizi pubblici: un caso nel settore sanitario," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 127-153.
    65. Savona, Maria & Steinmueller, W. Edward, 2013. "Service output, innovation and productivity: A time-based conceptual framework," Structural Change and Economic Dynamics, Elsevier, vol. 27(C), pages 118-132.
    66. Faridah Djellal & Faïz Gallouj, 2013. "How public–private innovation networks in services (ServPPINs) differ from other innovation networks: what lessons for theory?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 2, pages 21-58, Edward Elgar Publishing.
    67. Sophie BOUTILLIER & Blandine LAPERCHE & Fabienne PICARD, 2013. "L’économie de la fonctionnalité : perspective historique et illustration empirique [The economy of functionality: historical perspective and empirical illustration]," Working Papers 35, Réseau de Recherche sur l’Innovation. / Research Network on Innovation.
    68. Cristina Castro-Lucas & Mbaye Fall Diallo & Pierre-Yves Léo & Jean Philippe, 2013. "Do innovators perform abroad? Findings from two producer's service sectors," The Service Industries Journal, Taylor & Francis Journals, vol. 33(3-4), pages 392-408, February.
    69. Gisela Di Meglio & Metka Stare & Andrés Maroto & Luis Rubalcaba, 2015. "Public Services Performance: An Extended Framework and Empirical Assessment across the Enlarged EU," Environment and Planning C, , vol. 33(2), pages 321-341, April.
    70. Trigo, Alexandre & Vence, Xavier, 2012. "Scope and patterns of innovation cooperation in Spanish service enterprises," Research Policy, Elsevier, vol. 41(3), pages 602-613.
    71. Eide, Dorthe & Fuglsang, Lars & Sundbo, Jon, 2017. "Management challenges with the maintenance of tourism experience concept innovations: Toward a new research agenda," Tourism Management, Elsevier, vol. 63(C), pages 452-463.
    72. Oscar Montes Pineda & Luis Rubalcaba, 2015. "Human or technological resources? A dilemma in education provision," Investigaciones de Economía de la Educación volume 10, in: Marta Rahona López & Jennifer Graves (ed.), Investigaciones de Economía de la Educación 10, edition 1, volume 10, chapter 24, pages 469-490, Asociación de Economía de la Educación.
    73. Pim Den Hertog & Faïz Gallouj & Jeroen Segers, 2009. "Measuring innovation in a ‘low-tech’ service industry: the case of the Dutch hospitality industry," The Service Industries Journal, Taylor & Francis Journals, vol. 31(9), pages 1429-1449, November.
    74. Raquel Ortega-Argilés, 2013. "R&D, knowledge, economic growth and the transatlantic productivity gap," Chapters, in: Frank Giarratani & Geoffrey J.D. Hewings & Philip McCann (ed.), Handbook of Industry Studies and Economic Geography, chapter 11, pages 271-302, Edward Elgar Publishing.
    75. Alberto Peralta & Luis Rubalcaba, 2021. "Collaborative Service Innovation: A Quantitative Analysis of Innovation Networks in a Multisectoral Setting," Mathematics, MDPI, vol. 9(11), pages 1-26, June.
    76. Martínez-Román, Juan A. & Tamayo, Juan A. & Gamero, Javier & Romero, José E., 2015. "Innovativeness and business performances in tourism SMEs," Annals of Tourism Research, Elsevier, vol. 54(C), pages 118-135.
    77. Gisela Di Meglio & Andreas Pyka & Luis Rubalcaba, 2015. "On the ‘How Many Europes’ Debate: Varieties of Service Economies," Tijdschrift voor Economische en Sociale Geografie, Royal Dutch Geographical Society KNAG, vol. 106(3), pages 307-320, July.
    78. Yulia Melikhova & José Antonio Camacho Ballesta & Ivana Holubcova, 2012. "Tertiarisation and globalisation of productive systems: comparative analysis," ERSA conference papers ersa12p904, European Regional Science Association.
    79. Jivan Alexandru, 2011. "About Other Kind Of Productivity And Growth (Homo-Sapiens To Homo-Oeconomicus)," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(special), pages 229-235, July.
    80. Charlotte Fourcroy, 2014. "Innovation logics and energy consumption in the service sector: a characteristics-based approach and its application to food retail services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 115-138.
    81. Love, James H. & Roper, Stephen & Bryson, John R., 2011. "Openness, knowledge, innovation and growth in UK business services," Research Policy, Elsevier, vol. 40(10), pages 1438-1452.
    82. Luis Rubalcaba & Diego Aboal & Paula Garda, 2016. "Service Innovation in Developing Economies: Evidence from Latin America and the Caribbean," Journal of Development Studies, Taylor & Francis Journals, vol. 52(5), pages 607-626, May.
    83. Piaggio, Matías & Alcántara, Vicent & Padilla, Emilio, 2015. "The materiality of the immaterial," Ecological Economics, Elsevier, vol. 110(C), pages 1-10.

  50. Faridah Djellal & Faïz Gallouj, 2010. "Public-private innovation networks in services (ServPPINs) are not like other innovation networks (INs): what lessons for theory and public policy?," Post-Print halshs-01113972, HAL.

    Cited by:

    1. Gisela Di Meglio, 2013. "The place of ServPPINs in the range of public–private collaboration arrangements for services provision," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 3, pages 59-87, Edward Elgar Publishing.
    2. Lee, Hsing-fen & Miozzo, Marcela, 2019. "Which types of knowledge-intensive business services firms collaborate with universities for innovation?," Research Policy, Elsevier, vol. 48(7), pages 1633-1646.

  51. Faïz Gallouj, 2010. "Les services intensifs en connaissances : processeurs de connaissances et producteurs d’innovation," Post-Print halshs-01114097, HAL.

    Cited by:

    1. Céline Merlin-Brogniart & Simon Nadel, 2021. "Specificities of environmental innovation dynamics in service firms: the French case," Journal of Evolutionary Economics, Springer, vol. 31(2), pages 451-473, April.

  52. Benoît Desmarchelier & Faïz Gallouj, 2010. "Endogenous growth and environmental policy: are the processes of growth and tertiarisation in developed economies reversible? An evolutionary perspective," Working Papers hal-01111789, HAL.

    Cited by:

    1. Faïz Gallouj, 2012. "Service: innovation, performance and public policy," Working Papers hal-01111765, HAL.
    2. L. Rubalcaba & P. Windrum & F. Gallouj & Meglio Di & A. Pyka & J. Sundbo & M. Weber, 2011. "ServPPIN. The Contribution of Public and Private Services to European Growth and Welfare, and the Role of Public-Private Innovation Networks. Servppin Final Publishable Summary Report," Working Papers hal-01111787, HAL.

  53. Faridah Djellal & Faïz Gallouj, 2009. "Public services and the productivity challenge," Working Papers hal-01111797, HAL.

    Cited by:

    1. L. Rubalcaba & P. Windrum & F. Gallouj & Meglio Di & A. Pyka & J. Sundbo & M. Weber, 2011. "ServPPIN. The Contribution of Public and Private Services to European Growth and Welfare, and the Role of Public-Private Innovation Networks. Servppin Final Publishable Summary Report," Working Papers hal-01111787, HAL.

  54. Faridah Djellal & Faïz Gallouj, 2009. "Innovation gap, performance gap and policy gap in the service economies," Post-Print halshs-01113940, HAL.

    Cited by:

    1. Faridah Djellal & Faïz Gallouj, 2010. "Invisible innovation and hidden performance in services: a challenge for public policy," Post-Print hal-01672583, HAL.
    2. Faridah Djellal & Faïz Gallouj, 2015. "Taking into account hidden innovation in innovation networks: the role of public-private innovation networks in services," Working Papers halshs-01191137, HAL.
    3. L. Rubalcaba & P. Windrum & F. Gallouj & Meglio Di & A. Pyka & J. Sundbo & M. Weber, 2011. "ServPPIN. The Contribution of Public and Private Services to European Growth and Welfare, and the Role of Public-Private Innovation Networks. Servppin Final Publishable Summary Report," Working Papers hal-01111787, HAL.
    4. Faridah Djellal & Faïz Gallouj, 2010. "Services, innovation and performance: general presentation," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 5-15.
    5. Berné-Martínez, J.M. & Arnal-Pastor, María & Llopis-Amorós, María-Pilar, 2021. "Reacting to the paradigm shift: QCA study of the factors shaping innovation in publishing, information services, advertising and market research activities in the European Union," Technological Forecasting and Social Change, Elsevier, vol. 162(C).
    6. Matthias Firgo & Peter Mayerhofer, 2016. "Wissensintensive Unternehmensdienste, Wissens-Spillovers und regionales Wachstum. Teilprojekt 3: Zur Standortstruktur von wissensintensiven Unternehmensdiensten – Fakten, Bestimmungsgründe, regionalpo," WIFO Studies, WIFO, number 59427, April.
    7. Cristina Fernandes & João Ferreira & Carla Marques, 2015. "Innovation management capabilities in rural and urban knowledge intensive business services: empirical evidence," Service Business, Springer;Pan-Pacific Business Association, vol. 9(2), pages 233-256, June.
    8. Kirsi Hyytinen & Sampsa Ruutur & Mika Nieminen & Faïz Gallouj & Marja Toivonen, 2014. "Evaluation of services linked to the sustainability: a dynamic and multi-criteria approach," Post-Print hal-01111817, HAL.
    9. Fernandes, Cristina & Ferreira, João & Marques, Carla, 2011. "KIBS Innovation Management Capability in Rural Portuguese Regions: Empirical Evidence," MPRA Paper 47005, University Library of Munich, Germany.

  55. Faridah Djellal & Faïz Gallouj, 2009. "Innovation sociale et innovation de service : première ébauche d’un dialogue nécessaire," Post-Print halshs-01133756, HAL.

    Cited by:

    1. Jordane Steiner & Yves Cinotti, 2014. "A Typology of Innovations of Service in the Hospitality Industry [Typologie des innovations de service dans l’hôtellerie]," Post-Print hal-01286091, HAL.
    2. Merlin-Brogniart, Céline & Fuglsang, Lars & Magnussen, Siv & Peralta, Alberto & Révész, Éva & Rønning, Rolf & Rubalcaba, Luis & Scupola, Ada, 2022. "Social innovation and public service: A literature review of multi-actor collaborative approaches in five European countries," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
    3. Komivi Afawubo & Messan Agbaglah & Mawuli K. Couchoro & Tchapo Gbandi, 2017. "Socioeconomic determinants of the mobile money adoption process: the case of Togo," Cahiers de recherche 17-03, Departement d'économique de l'École de gestion à l'Université de Sherbrooke.

  56. Faïz Gallouj, 2009. "Services and Innovation," Post-Print halshs-01113947, HAL.

    Cited by:

    1. Francesco Bogliacino & Mario Pianta, 2016. "The Pavitt Taxonomy, revisited: patterns of innovation in manufacturing and services," Economia Politica: Journal of Analytical and Institutional Economics, Springer;Fondazione Edison, vol. 33(2), pages 153-180, August.
    2. Camal Gallouj & Faïz Gallouj, 2000. "Neo-Schumpeterian perspectives on Innovation in Services," Post-Print halshs-01114125, HAL.
    3. Priit Vahter & Jaan Masso, 2011. "The Link between Innovation and Productivity in Estonia???s Service Sectors," William Davidson Institute Working Papers Series wp1012, William Davidson Institute at the University of Michigan.
    4. Xavier Pavie & Eva Hsu & Hanns Justus Tillman Rödle & Raquel Orozco Tapia, 2013. "How to Define and Analyze Business Model Innovation in Service," Working Papers hal-00921420, HAL.
    5. Costa, Cátia Miriam & Mendonça, Sandro, 2019. "Knowledge-intensive consumer services. Understanding KICS in the innovative global health-care sector," Research Policy, Elsevier, vol. 48(4), pages 968-982.
    6. Salge, Torsten Oliver, 2012. "The temporal trajectories of innovative search: Insights from public hospital services," Research Policy, Elsevier, vol. 41(4), pages 720-733.
    7. Feser, Daniel & Proeger, Till, 2015. "Knowledge-intensive business services as credence goods: A demand-side approach," University of Göttingen Working Papers in Economics 232, University of Goettingen, Department of Economics.
    8. Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2013. "Environmental policies and eco-innovations by service firms: An agent-based model," Technological Forecasting and Social Change, Elsevier, vol. 80(7), pages 1395-1408.
    9. Flikkema, M.J. & Man, A.P. de & Wolters, M.J.J., 2010. "New trademark registration as an indicator of innovation: results of an explorative study of Benelux trademark data," Serie Research Memoranda 0009, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    10. Faïz Gallouj & Céline Merlin-Brogniart & Anne-Catherine Moursli-Provost, 2013. "Public–private partnerships in hospital innovation: what lessons for hospital management?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 11, pages 265-302, Edward Elgar Publishing.
    11. Morikawa, Masayuki, 2019. "Innovation in the service sector and the role of patents and trade secrets: Evidence from Japanese firms," Journal of the Japanese and International Economies, Elsevier, vol. 51(C), pages 43-51.
    12. Sandro Montresor, 2018. "Innovation in tourism," Tourism Economics, , vol. 24(7), pages 765-780, November.
    13. Luis Rubalcaba & Kirsty Strokosch & Anne Vorre Hansen & Maria Røhnebæk & Christine Liefooghe, 2022. "Insights on Value Co-Creation, Living Labs and Innovation in the Public Sector," Administrative Sciences, MDPI, vol. 12(1), pages 1-6, March.
    14. Benoît Desmarchelier & Faïz Gallouj, 2013. "Endogenous growth and environmental policy: are the processes of growth and tertiarization in developed economies reversible?," Journal of Evolutionary Economics, Springer, vol. 23(4), pages 831-860, September.
    15. van der Boor, Paul & Oliveira, Pedro & Veloso, Francisco, 2014. "Users as innovators in developing countries: The global sources of innovation and diffusion in mobile banking services," Research Policy, Elsevier, vol. 43(9), pages 1594-1607.
    16. Münch, Christopher & Marx, Emanuel & Benz, Lukas & Hartmann, Evi & Matzner, Martin, 2022. "Capabilities of digital servitization: Evidence from the socio-technical systems theory," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
    17. Jon Sundbo & Faïz Gallouj, 1998. "Innovation as a loosely coupled system in services," Post-Print halshs-01113675, HAL.
    18. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Les services dans les réseaux d'innovation et les réseaux d'innovation dans les services : des réseaux d'innovation traditionnels (RIT) aux réseaux d'innovation de service public (RISP)," Working Papers halshs-01934289, HAL.
    19. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.
    20. Faridah Djellal & Faïz Gallouj, 1998. "Innovation in service industries in France: results of a postal survey," Working Papers hal-01111909, HAL.
    21. Faïz Gallouj, 2012. "Service: innovation, performance and public policy," Working Papers hal-01111765, HAL.
    22. Chang, Yuan-Chieh & Chen, Min-Nan, 2016. "Service regime and innovation clusters: An empirical study from service firms in Taiwan," Research Policy, Elsevier, vol. 45(9), pages 1845-1857.
    23. José García-Quevedo & Gabriele Pellegrino & Maria Savona, 2014. "Reviving demand-pull perspectives: The effect of demand uncertainty and stagnancy on R&D strategy," SPRU Working Paper Series 2014-09, SPRU - Science Policy Research Unit, University of Sussex Business School.
    24. Céline Merlin-Brogniart & Simon Nadel, 2021. "Specificities of environmental innovation dynamics in service firms: the French case," Journal of Evolutionary Economics, Springer, vol. 31(2), pages 451-473, April.
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    26. Francesca Mameli & Simona Iammarino & Ron Boschma, 2012. "Regional variety and employment growth in Italian labour market areas: services versus manufacturing industries," Working Papers 4, Birkbeck Centre for Innovation Management Research, revised Mar 2012.
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    148. Oscar Montes Pineda & Luis Rubalcaba, 2015. "Human or technological resources? A dilemma in education provision," Investigaciones de Economía de la Educación volume 10, in: Marta Rahona López & Jennifer Graves (ed.), Investigaciones de Economía de la Educación 10, edition 1, volume 10, chapter 24, pages 469-490, Asociación de Economía de la Educación.
    149. Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), 2013. "Public–Private Innovation Networks in Services," Books, Edward Elgar Publishing, number 14802.
    150. Mai Ngoc Khuong & Nguyen Quoc Loc & Nguyen Ngoc Duy Phuong & Nguyen Nhu Ty, 2023. "Strategist’s cognitive perspectives, innovation, and competitive advantage: An empirical study in Vietnam," Zbornik radova Ekonomskog fakulteta u Rijeci/Proceedings of Rijeka Faculty of Economics, University of Rijeka, Faculty of Economics and Business, vol. 41(1), pages 299-328.
    151. Sdiri, Hanen & Ayadi, Mohamed, 2012. "Innovation et externalisation des services: une analyse empirique sur données d'entreprises tunisiennes [Innovation and outsourcing of services: a firm-level analysis]," MPRA Paper 39359, University Library of Munich, Germany.
    152. Faridah Djellal & Faïz Gallouj, 2009. "Innovation in services and entrepreneurship: beyond industrialist and technologist concepts of sustainable development," Working Papers hal-01111795, HAL.
    153. NAGY Andrea, 2013. "Approaching Service Innovation Patterns," European Journal of Interdisciplinary Studies, Bucharest Economic Academy, issue 01, March.
    154. Roberto Álvarez, 2016. "The Impact of R&D and ICT Investment on Innovation and Productivity in Chilean Firms," Working Papers wp428, University of Chile, Department of Economics.
    155. Faridah Djellal & Faïz Gallouj, 2009. "Les réseaux d’innovation public-privé dans les services (RIPPS) ne sont pas des réseaux d’innovation (RI) comme les autres : quels enseignements pour les politiques publiques ?," Post-Print halshs-01113944, HAL.
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    Cited by:

    1. Francesco Bogliacino & Mario Pianta, 2016. "The Pavitt Taxonomy, revisited: patterns of innovation in manufacturing and services," Economia Politica: Journal of Analytical and Institutional Economics, Springer;Fondazione Edison, vol. 33(2), pages 153-180, August.
    2. Priit Vahter & Jaan Masso, 2011. "The Link between Innovation and Productivity in Estonia???s Service Sectors," William Davidson Institute Working Papers Series wp1012, William Davidson Institute at the University of Michigan.
    3. Xavier Pavie & Eva Hsu & Hanns Justus Tillman Rödle & Raquel Orozco Tapia, 2013. "How to Define and Analyze Business Model Innovation in Service," Working Papers hal-00921420, HAL.
    4. Costa, Cátia Miriam & Mendonça, Sandro, 2019. "Knowledge-intensive consumer services. Understanding KICS in the innovative global health-care sector," Research Policy, Elsevier, vol. 48(4), pages 968-982.
    5. Salge, Torsten Oliver, 2012. "The temporal trajectories of innovative search: Insights from public hospital services," Research Policy, Elsevier, vol. 41(4), pages 720-733.
    6. Feser, Daniel & Proeger, Till, 2015. "Knowledge-intensive business services as credence goods: A demand-side approach," University of Göttingen Working Papers in Economics 232, University of Goettingen, Department of Economics.
    7. Peters, Bettina & Riley, Rebecca & Siedschlag, Iulia & Vahter, Priit & McQuinn, John, 2014. "Innovation and Productivity in Services:Evidence from Germany, Ireland and the United Kingdom," Papers WP480, Economic and Social Research Institute (ESRI).
    8. Zhongmin Wang & Qing Xue, 2016. "The Market Structure of Shale Gas Drilling in the United States," Economics Bulletin, AccessEcon, vol. 36(2), pages 793-801.
    9. Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2013. "Environmental policies and eco-innovations by service firms: An agent-based model," Technological Forecasting and Social Change, Elsevier, vol. 80(7), pages 1395-1408.
    10. Faïz Gallouj & Céline Merlin-Brogniart & Anne-Catherine Moursli-Provost, 2013. "Public–private partnerships in hospital innovation: what lessons for hospital management?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 11, pages 265-302, Edward Elgar Publishing.
    11. Morikawa, Masayuki, 2019. "Innovation in the service sector and the role of patents and trade secrets: Evidence from Japanese firms," Journal of the Japanese and International Economies, Elsevier, vol. 51(C), pages 43-51.
    12. Sandro Montresor, 2018. "Innovation in tourism," Tourism Economics, , vol. 24(7), pages 765-780, November.
    13. Benoît Desmarchelier & Faïz Gallouj, 2013. "Endogenous growth and environmental policy: are the processes of growth and tertiarization in developed economies reversible?," Journal of Evolutionary Economics, Springer, vol. 23(4), pages 831-860, September.
    14. van der Boor, Paul & Oliveira, Pedro & Veloso, Francisco, 2014. "Users as innovators in developing countries: The global sources of innovation and diffusion in mobile banking services," Research Policy, Elsevier, vol. 43(9), pages 1594-1607.
    15. Münch, Christopher & Marx, Emanuel & Benz, Lukas & Hartmann, Evi & Matzner, Martin, 2022. "Capabilities of digital servitization: Evidence from the socio-technical systems theory," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
    16. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.
    17. Faïz Gallouj, 2012. "Service: innovation, performance and public policy," Working Papers hal-01111765, HAL.
    18. Chang, Yuan-Chieh & Chen, Min-Nan, 2016. "Service regime and innovation clusters: An empirical study from service firms in Taiwan," Research Policy, Elsevier, vol. 45(9), pages 1845-1857.
    19. José García-Quevedo & Gabriele Pellegrino & Maria Savona, 2014. "Reviving demand-pull perspectives: The effect of demand uncertainty and stagnancy on R&D strategy," SPRU Working Paper Series 2014-09, SPRU - Science Policy Research Unit, University of Sussex Business School.
    20. Céline Merlin-Brogniart & Simon Nadel, 2021. "Specificities of environmental innovation dynamics in service firms: the French case," Journal of Evolutionary Economics, Springer, vol. 31(2), pages 451-473, April.
    21. Francesca Mameli & Simona Iammarino & Ron Boschma, 2012. "Regional variety and employment growth in Italian labour market areas: services versus manufacturing industries," Working Papers 4, Birkbeck Centre for Innovation Management Research, revised Mar 2012.
    22. Luis Enrique Santiago, 2020. "The industries of the future in Mexico: Local and non‐local effects in the localization of “knowledge‐intensive services”," Growth and Change, Wiley Blackwell, vol. 51(2), pages 584-606, June.
    23. K. J. Wang & J. Widagdo & Y. S. Lin & H. L. Yang & S. L. Hsiao, 2016. "A service innovation framework for start-up firms by integrating service experience engineering approach and capability maturity model," Service Business, Springer;Pan-Pacific Business Association, vol. 10(4), pages 867-916, December.
    24. Hammer, Andrea, 2014. "Innovation of knowledge intensive service firms in urban areas," Working Paper Series in Economics 63, Karlsruhe Institute of Technology (KIT), Department of Economics and Management.
    25. Saltari, Enrico & Wymer, Clifford R. & Federici, Daniela, 2013. "The impact of ICT and business services on the Italian economy," Structural Change and Economic Dynamics, Elsevier, vol. 25(C), pages 110-118.
    26. Archibugi, Daniele & Filippetti, Andrea & Frenz, Marion, 2013. "The impact of the economic crisis on innovation: Evidence from Europe," Technological Forecasting and Social Change, Elsevier, vol. 80(7), pages 1247-1260.
    27. Daniel Feser & Till Proeger, 2018. "Knowledge-Intensive Business Services as Credence Goods—a Demand-Side Approach," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 9(1), pages 62-80, March.
    28. Alarcón, José Carlos & Aguilar, Rocio & Galán, Jose Luis, 2019. "Determinants of innovation output in Spanish knowledge-intensive service firms: Stability analysis throughout the economic crisis of 2008," Structural Change and Economic Dynamics, Elsevier, vol. 49(C), pages 228-244.
    29. Evangelista, Rinaldo & Lucchese, Matteo & Meliciani, Valentina, 2013. "Business services, innovation and sectoral growth," Structural Change and Economic Dynamics, Elsevier, vol. 25(C), pages 119-132.
    30. Dao Thi Ta & Chia-Han Yang, 2018. "Exploring The Impacts Of Service Innovation On Customer Satisfaction In The Telecom Industry: A Perspective From Interactive And Supportive Service Innovations," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 22(07), pages 1-30, October.
    31. Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Post-Print halshs-01133797, HAL.
    32. Frank Crowley & Jane Bourke, 2017. "The Influence Of Human Resource Management Systems On Innovation: Evidence From Irish Manufacturing And Service Firms," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 21(01), pages 1-28, January.
    33. NAGY Andrea, 2012. "A Review Of Tourism And Hospitality Innovation Research," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(2), pages 364-370, December.
    34. Céline Raimbert & Gwenaëlle Raton & Ludovic Vaillant, 2018. "Logistics, a Vector for New Innovation Trajectories in the Short Food Supply Chains? Case Studies of Multi-Actors and Multi-Levels Cooperation in the Hauts-de-France [La logistique, un vecteur pour," Post-Print halshs-02149321, HAL.
    35. REY-VALETTE, Helene & MATHE, Syndhia & CHIA, Eduardo & AUBIN, Joel, 2015. "Quels type d'éco-aquaculteurs face à l'intensification écologique ? L'exemple de l'aquaculture en étang en France et au Brésil," Review of Agricultural and Environmental Studies - Revue d'Etudes en Agriculture et Environnement (RAEStud), Institut National de la Recherche Agronomique (INRA), vol. 96(2), June.
    36. Georgios Efthyvoulou & Priit Vahter, 2016. "Financial Constraints, Innovation Performance and Sectoral Disaggregation," Manchester School, University of Manchester, vol. 84(2), pages 125-158, March.
    37. Di Meglio, Gisela & Pyka, Andreas & Rubalcaba, Luis, 2012. "Varieties of service economies in Europe," FZID Discussion Papers 44-2012, University of Hohenheim, Center for Research on Innovation and Services (FZID).
    38. Bettina Peters & Rebecca Riley & Iulia Siedschlag & Priit Vahter & John McQuinn, 2018. "Internationalisation, Innovation And Productivity In Services:Evidence From Germany, Ireland And The United Kingdom," University of Tartu - Faculty of Economics and Business Administration Working Paper Series 108, Faculty of Economics and Business Administration, University of Tartu (Estonia).
    39. Faridah Djellal & Faïz Gallouj, 2010. "Invisible innovation and hidden performance in services: a challenge for public policy," Post-Print hal-01672583, HAL.
    40. Patricia Coutelle-Brillet & Véronique Des Garets & Arnaud Riviere, 2012. "Quand innovation de service rime avec stratégie de rupture : vers une proposition renouvelée de valeur en B to B," Post-Print hal-01737628, HAL.
    41. Seyedeh Khadijeh Taghizadeh & Syed Abidur Rahman & Hasliza Abdul Halim & Noor Hazlina Ahmad, 2017. "Dwelling into Service Innovation Management Practices: A Comparison Between Telecommunication Industry in Malaysia and Bangladesh," Global Business Review, International Management Institute, vol. 18(1), pages 87-98, February.
    42. Bernhard Dachs & Oscar Montes Pineda & Iris Wanzenböck & Jorge Gallego, 2013. "From market and systemic failures to an integrative approach for ServPPINs," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 16, pages 411-433, Edward Elgar Publishing.
    43. Burton, Jamie & Story, Vicky M. & Raddats, Chris & Zolkiewski, Judy, 2017. "Overcoming the challenges that hinder new service development by manufacturers with diverse services strategies," International Journal of Production Economics, Elsevier, vol. 192(C), pages 29-39.
    44. Mina, Andrea & Bascavusoglu-Moreau, Elif & Hughes, Alan, 2014. "Open service innovation and the firm's search for external knowledge," Research Policy, Elsevier, vol. 43(5), pages 853-866.
    45. Tello, Mario D., 2017. "Innovation and productivity in services and manufacturing firms: the case of Peru," Revista CEPAL, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL), April.
    46. Paul Windrum, 2013. "Multi-agent framework for understanding the success and failure of ServPPINs," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 4, pages 88-112, Edward Elgar Publishing.
    47. Alessandro Nuvolari & Emanuele Russo, 2019. "Technical progress and structural change: a long-term view," LEM Papers Series 2019/17, Laboratory of Economics and Management (LEM), Sant'Anna School of Advanced Studies, Pisa, Italy.
    48. Ingrid Vaileanu Paun, 2011. "Le luxe : une valeur éminemment territorialisée," Post-Print halshs-00634053, HAL.
    49. Ovuakporie, Oghogho Destina & Pillai, Kishore Gopalakrishna & Wang, Chengang & Wei, Yingqi, 2021. "Differential moderating effects of strategic and operational reconfiguration on the relationship between open innovation practices and innovation performance," Research Policy, Elsevier, vol. 50(1).
    50. Jose-Luis Hervas-Oliver & Francisca Ripoll-Sempere & Carles Boronat Moll, 2016. "Does management innovation pay-off in SMEs? Empirical evidence for Spanish SMEs," Small Business Economics, Springer, vol. 47(2), pages 507-533, August.
    51. L. Rubalcaba & P. Windrum & F. Gallouj & Meglio Di & A. Pyka & J. Sundbo & M. Weber, 2011. "ServPPIN. The Contribution of Public and Private Services to European Growth and Welfare, and the Role of Public-Private Innovation Networks. Servppin Final Publishable Summary Report," Working Papers hal-01111787, HAL.
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    54. Lan Li & Gang Li & Fu-Sheng Tsai & Hsiu-Yu Lee & Chien-Hsing Lee, 2019. "The Effects of Corporate Social Responsibility on Service Innovation Performance: The Role of Dynamic Capability for Sustainability," Sustainability, MDPI, vol. 11(10), pages 1-20, May.
    55. Blandine LAPERCHE & Antje BURMEISTER & Céline MERLIN-BROGNIART & Fédoua KASMI, 2014. "Ecologie industrielle et développement territorial durable : le rôle des services [Industrial ecology and sustainable territorial development: The role of services]," Working Papers 284, Laboratoire de Recherche sur l'Industrie et l'Innovation. ULCO / Research Unit on Industry and Innovation.
    56. Homayounfard, Amir & Zaefarian, Ghasem, 2022. "Key challenges and opportunities of service innovation processes in technology supplier-service provider partnerships," Journal of Business Research, Elsevier, vol. 139(C), pages 1284-1302.
    57. Safarzyńska, Karolina & Frenken, Koen & van den Bergh, Jeroen C.J.M., 2012. "Evolutionary theorizing and modeling of sustainability transitions," Research Policy, Elsevier, vol. 41(6), pages 1011-1024.
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    59. Paul Windrum, 2013. "The co-production of health innovations," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 9, pages 228-246, Edward Elgar Publishing.
    60. Criscuolo, Paola & Nicolaou, Nicos & Salter, Ammon, 2012. "The elixir (or burden) of youth? Exploring differences in innovation between start-ups and established firms," Research Policy, Elsevier, vol. 41(2), pages 319-333.
    61. Faïz Gallouj & Luis Rubalcaba & Paul Windrum, 2013. "Conclusions and agenda for future research," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 18, pages 462-486, Edward Elgar Publishing.
    62. Silvia Massini & Marcela Miozzo, 2010. "Outsourcing and Offshoring of Knowledge-Intensive Business Services: Implication for Innovation," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 20, Edward Elgar Publishing.
    63. Bernhard Dachs & Martin Hud & Christian Köhler & Bettina Peters, 2016. "Innovation, Creative Destruction and Structural Change: Firm-level Evidence from European Countries," DEM Discussion Paper Series 16-26, Department of Economics at the University of Luxembourg.
    64. Lehrer, Mark & Ordanini, Andrea & DeFillippi, Robert & Miozzo, Marcela, 2012. "Challenging the orthodoxy of value co-creation theory: A contingent view of co-production in design-intensive business services," European Management Journal, Elsevier, vol. 30(6), pages 499-509.
    65. Charalampos Karagiannakis & Elena Ketteni & Theofanis Mamuneas, 2013. "Productivity in Cyprus," Cyprus Economic Policy Review, University of Cyprus, Economics Research Centre, vol. 7(2), pages 81-112, December.
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    69. Crass, Dirk & Schwiebacher, Franz, 2013. "Do trademarks diminish the substitutability of products in innovative knowledge-intensive services?," ZEW Discussion Papers 13-061, ZEW - Leibniz Centre for European Economic Research.
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    78. Iris Wanzenböck & Luis Rubalcaba & Oscar Montes Pineda & K. Matthias Weber, 2013. "Policy developments and measures for enhancing ServPPINs dynamics," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 17, pages 434-461, Edward Elgar Publishing.
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    81. Matthias Firgo & Peter Mayerhofer, 2016. "Wissensintensive Unternehmensdienste, Wissens-Spillovers und regionales Wachstum. Teilprojekt 3: Zur Standortstruktur von wissensintensiven Unternehmensdiensten – Fakten, Bestimmungsgründe, regionalpo," WIFO Studies, WIFO, number 59427, April.
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    105. Doris Schartinger, 2013. "An institutional analysis of innovation in healthcare services," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 8, pages 197-227, Edward Elgar Publishing.
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    108. Silvia Cruz & Faïz Gallouj & Sônia Paulino, 2013. "Innovation in Local Public Services -the Solid Waste Sector from the perspective of Clean Development Mechanism landfill projects," Post-Print halshs-01133824, HAL.
    109. Daria Ciriaci & Daniela Palma, 2012. "To what extent are knowledge-intensive business services contributing to manufacturing? A subsystem analysis," JRC Research Reports JRC71097, Joint Research Centre, revised Aug 2012.
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    111. Catia Milena Lopes & Annibal José Scavarda & Guilherme Luís Roehe Vaccaro & Christopher Rosa Pohlmann & André Luis Korzenowski, 2018. "Perspective of Business Models and Innovation for Sustainability Transition in Hospitals," Sustainability, MDPI, vol. 11(1), pages 1-19, December.
    112. Matthijs J. Janssen & Koen Frenken & Elena M. Tur & Alexander S. Alexiev, 2022. "The perils of pleasing: Innovation-stifling effects of customized service provision," Journal of Evolutionary Economics, Springer, vol. 32(4), pages 1231-1264, September.
    113. Gonzalo Maldonado-Guzmán & José Trinidad Marín-Aguilar & Sandra Yesenia Pinzón-Castro, 2017. "Service Innovation in Mexican Small Business," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 7(4), pages 1-1.
    114. Xiangxuan XU, 2017. "The Contextual Dynamics of Internet of Things Applications in Smart Public Bike Sharing Services," Chinese Journal of Urban and Environmental Studies (CJUES), World Scientific Publishing Co. Pte. Ltd., vol. 5(02), pages 1-20, June.
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    116. Rinaldo Evangelista & Matteo Lucchese & Valentina Meliciani, 2013. "The contribution of Business services to the export performances of manufacturing industries. An empirical study on 5 European countries," Working Papers 14, Birkbeck Centre for Innovation Management Research, revised Nov 2013.
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    118. Oscar Montes Pineda & Luis Rubalcaba, 2015. "Human or technological resources? A dilemma in education provision," Investigaciones de Economía de la Educación volume 10, in: Marta Rahona López & Jennifer Graves (ed.), Investigaciones de Economía de la Educación 10, edition 1, volume 10, chapter 24, pages 469-490, Asociación de Economía de la Educación.
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    2. Francesco Bogliacino & Mario Pianta, 2016. "The Pavitt Taxonomy, revisited: patterns of innovation in manufacturing and services," Economia Politica: Journal of Analytical and Institutional Economics, Springer;Fondazione Edison, vol. 33(2), pages 153-180, August.
    3. Priit Vahter & Jaan Masso, 2011. "The Link between Innovation and Productivity in Estonia???s Service Sectors," William Davidson Institute Working Papers Series wp1012, William Davidson Institute at the University of Michigan.
    4. Costa, Cátia Miriam & Mendonça, Sandro, 2019. "Knowledge-intensive consumer services. Understanding KICS in the innovative global health-care sector," Research Policy, Elsevier, vol. 48(4), pages 968-982.
    5. Salge, Torsten Oliver, 2012. "The temporal trajectories of innovative search: Insights from public hospital services," Research Policy, Elsevier, vol. 41(4), pages 720-733.
    6. Feser, Daniel & Proeger, Till, 2015. "Knowledge-intensive business services as credence goods: A demand-side approach," University of Göttingen Working Papers in Economics 232, University of Goettingen, Department of Economics.
    7. Peters, Bettina & Riley, Rebecca & Siedschlag, Iulia & Vahter, Priit & McQuinn, John, 2014. "Innovation and Productivity in Services:Evidence from Germany, Ireland and the United Kingdom," Papers WP480, Economic and Social Research Institute (ESRI).
    8. Hervas-Oliver, Jose-Luis & Sempere-Ripoll, Francisca & Boronat-Moll, Carles, 2021. "Technological innovation typologies and open innovation in SMEs: Beyond internal and external sources of knowledge," Technological Forecasting and Social Change, Elsevier, vol. 162(C).
    9. Zhongmin Wang & Qing Xue, 2016. "The Market Structure of Shale Gas Drilling in the United States," Economics Bulletin, AccessEcon, vol. 36(2), pages 793-801.
    10. Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2013. "Environmental policies and eco-innovations by service firms: An agent-based model," Technological Forecasting and Social Change, Elsevier, vol. 80(7), pages 1395-1408.
    11. Morikawa, Masayuki, 2019. "Innovation in the service sector and the role of patents and trade secrets: Evidence from Japanese firms," Journal of the Japanese and International Economies, Elsevier, vol. 51(C), pages 43-51.
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    17. Faïz Gallouj, 2012. "Service: innovation, performance and public policy," Working Papers hal-01111765, HAL.
    18. Chang, Yuan-Chieh & Chen, Min-Nan, 2016. "Service regime and innovation clusters: An empirical study from service firms in Taiwan," Research Policy, Elsevier, vol. 45(9), pages 1845-1857.
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    21. Francesca Mameli & Simona Iammarino & Ron Boschma, 2012. "Regional variety and employment growth in Italian labour market areas: services versus manufacturing industries," Working Papers 4, Birkbeck Centre for Innovation Management Research, revised Mar 2012.
    22. Luis Enrique Santiago, 2020. "The industries of the future in Mexico: Local and non‐local effects in the localization of “knowledge‐intensive services”," Growth and Change, Wiley Blackwell, vol. 51(2), pages 584-606, June.
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    25. Archibugi, Daniele & Filippetti, Andrea & Frenz, Marion, 2013. "The impact of the economic crisis on innovation: Evidence from Europe," Technological Forecasting and Social Change, Elsevier, vol. 80(7), pages 1247-1260.
    26. Daniel Feser & Till Proeger, 2018. "Knowledge-Intensive Business Services as Credence Goods—a Demand-Side Approach," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 9(1), pages 62-80, March.
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    30. Javier Lopez Gonzalez & Valentina Meliciani & Maria Savona, 2015. "When Linder Meets Hirschman: Inter-Industry Linkages and Global Value Chains in Business Services," SPRU Working Paper Series 2015-20, SPRU - Science Policy Research Unit, University of Sussex Business School.
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    33. Georgios Efthyvoulou & Priit Vahter, 2016. "Financial Constraints, Innovation Performance and Sectoral Disaggregation," Manchester School, University of Manchester, vol. 84(2), pages 125-158, March.
    34. Bettina Peters & Rebecca Riley & Iulia Siedschlag & Priit Vahter & John McQuinn, 2018. "Internationalisation, Innovation And Productivity In Services:Evidence From Germany, Ireland And The United Kingdom," University of Tartu - Faculty of Economics and Business Administration Working Paper Series 108, Faculty of Economics and Business Administration, University of Tartu (Estonia).
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    42. Jose-Luis Hervas-Oliver & Francisca Ripoll-Sempere & Carles Boronat Moll, 2016. "Does management innovation pay-off in SMEs? Empirical evidence for Spanish SMEs," Small Business Economics, Springer, vol. 47(2), pages 507-533, August.
    43. Melissa Archpru Akaka & Stephen L. Vargo, 2014. "Technology as an operant resource in service (eco)systems," Information Systems and e-Business Management, Springer, vol. 12(3), pages 367-384, August.
    44. Faridah Djellal & Faïz Gallouj, 2010. "Services, innovation and performance: general presentation," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 5-15.
    45. Lan Li & Gang Li & Fu-Sheng Tsai & Hsiu-Yu Lee & Chien-Hsing Lee, 2019. "The Effects of Corporate Social Responsibility on Service Innovation Performance: The Role of Dynamic Capability for Sustainability," Sustainability, MDPI, vol. 11(10), pages 1-20, May.
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    49. Tarunija Chandra & Vibhuti Tripathi, 2023. "Antecedents and Mediators for Building and Integrated Research Framework towards Successful Brand Revitalisation," Central European Business Review, Prague University of Economics and Business, vol. 2023(1), pages 133-163.
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    91. Doris Schartinger, 2013. "An institutional analysis of innovation in healthcare services," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 8, pages 197-227, Edward Elgar Publishing.
    92. Wambua, Peter Maingi & Stephen M. A. Muathe, 2021. "Effect of Innovation Strategies on Performance of Real Estates Firms in Mavoko Sub-County, Kenya," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 5(6), pages 198-206, June.
    93. Roberto Alvarez & Andres Zahler & Claudio Bravo-Ortega, 2013. "Innovation and Productivity in Services: Evidence from Chile," Working Papers wp384, University of Chile, Department of Economics.
    94. Silvia Cruz & Faïz Gallouj & Sônia Paulino, 2013. "Innovation in Local Public Services -the Solid Waste Sector from the perspective of Clean Development Mechanism landfill projects," Post-Print halshs-01133824, HAL.
    95. Daria Ciriaci & Daniela Palma, 2012. "To what extent are knowledge-intensive business services contributing to manufacturing? A subsystem analysis," JRC Research Reports JRC71097, Joint Research Centre, revised Aug 2012.
    96. Evan, Tomáš & Holý, Vladimír, 2021. "Economic conditions for innovation: Private vs. public sector," Socio-Economic Planning Sciences, Elsevier, vol. 76(C).
    97. Catia Milena Lopes & Annibal José Scavarda & Guilherme Luís Roehe Vaccaro & Christopher Rosa Pohlmann & André Luis Korzenowski, 2018. "Perspective of Business Models and Innovation for Sustainability Transition in Hospitals," Sustainability, MDPI, vol. 11(1), pages 1-19, December.
    98. Gonzalo Maldonado-Guzmán & José Trinidad Marín-Aguilar & Sandra Yesenia Pinzón-Castro, 2017. "Service Innovation in Mexican Small Business," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 7(4), pages 1-1.
    99. Xiangxuan XU, 2017. "The Contextual Dynamics of Internet of Things Applications in Smart Public Bike Sharing Services," Chinese Journal of Urban and Environmental Studies (CJUES), World Scientific Publishing Co. Pte. Ltd., vol. 5(02), pages 1-20, June.
    100. Faïz Gallouj & Maria Savona, 2010. "Towards a Theory of Innovation in Services: A State of the Art," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 1, Edward Elgar Publishing.
    101. Rinaldo Evangelista & Matteo Lucchese & Valentina Meliciani, 2013. "The contribution of Business services to the export performances of manufacturing industries. An empirical study on 5 European countries," Working Papers 14, Birkbeck Centre for Innovation Management Research, revised Nov 2013.
    102. Oscar Montes Pineda & Luis Rubalcaba, 2015. "Human or technological resources? A dilemma in education provision," Investigaciones de Economía de la Educación volume 10, in: Marta Rahona López & Jennifer Graves (ed.), Investigaciones de Economía de la Educación 10, edition 1, volume 10, chapter 24, pages 469-490, Asociación de Economía de la Educación.
    103. Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), 2013. "Public–Private Innovation Networks in Services," Books, Edward Elgar Publishing, number 14802.
    104. Faridah Djellal & Faïz Gallouj, 2009. "Innovation in services and entrepreneurship: beyond industrialist and technologist concepts of sustainable development," Working Papers hal-01111795, HAL.
    105. NAGY Andrea, 2013. "Approaching Service Innovation Patterns," European Journal of Interdisciplinary Studies, Bucharest Economic Academy, issue 01, March.
    106. Roberto Álvarez, 2016. "The Impact of R&D and ICT Investment on Innovation and Productivity in Chilean Firms," Working Papers wp428, University of Chile, Department of Economics.
    107. Faridah Djellal & Faïz Gallouj, 2009. "Les réseaux d’innovation public-privé dans les services (RIPPS) ne sont pas des réseaux d’innovation (RI) comme les autres : quels enseignements pour les politiques publiques ?," Post-Print halshs-01113944, HAL.
    108. Lee, Hsing-fen & Miozzo, Marcela, 2019. "Which types of knowledge-intensive business services firms collaborate with universities for innovation?," Research Policy, Elsevier, vol. 48(7), pages 1633-1646.
    109. Jianhua Zhang & Mohammad Shahidul Islam, 2020. "The Heterogeneous Impacts of R&D on Innovation in Services Sector: A Firm-Level Study of Developing ASEAN," Sustainability, MDPI, vol. 12(4), pages 1-22, February.
    110. Fain, Nusa & Wagner, Beverly & Kay, Neil, 2018. "Driving innovation through ambidextrous service provision — long life cycle products in manufacturing contexts," Technological Forecasting and Social Change, Elsevier, vol. 130(C), pages 3-13.
    111. David Nascimento & Aurora A.C. Teixeira, 2010. "Recent trends in the economics of innovation literature through the lens of Industrial and Corporate Change," FEP Working Papers 395, Universidade do Porto, Faculdade de Economia do Porto.
    112. Elsa Gatelier & Marie Delaplace & Christian Barrère, 2014. "Le développement de l'oenotourisme en Champagne," Post-Print hal-02615480, HAL.
    113. Martínez-Román, Juan A. & Tamayo, Juan A. & Gamero, Javier & Romero, José E., 2015. "Innovativeness and business performances in tourism SMEs," Annals of Tourism Research, Elsevier, vol. 54(C), pages 118-135.
    114. Tom'av{s} Evan & Vladim'ir Hol'y, 2020. "Economic Conditions for Innovation: Private vs. Public Sector," Papers 2004.07814, arXiv.org, revised Oct 2020.
    115. Daniele Archibugi & Bengt-Åke Lundvall & Edward Steinmueller, 2016. "Science Fiction and Economic Cycles. A Dialogue on Technological Expectations," Management Working Papers 12, Birkbeck Department of Management, revised Nov 2016.
    116. Daniele Archibugi & Bengt-Ã…ke Lundvall & Edward Steinmueller, 2016. "(English) Science Fiction and Economic Cycles. A Dialogue on Technological Expectations (Italiano) Fantascienza e cicli economici. Un dialogo sulle aspettative tecnologiche," IRPPS Working Papers 90:2016, National Research Council, Institute for Research on Population and Social Policies.
    117. Charlotte Fourcroy, 2014. "Innovation logics and energy consumption in the service sector: a characteristics-based approach and its application to food retail services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 115-138.

  59. Faridah Djellal & Faïz Gallouj, 2008. "Innovation in services and entrepreneurship: beyond industrialist and technologist concepts of sustainable development," Post-Print halshs-01113906, HAL.

    Cited by:

    1. L. Rubalcaba & P. Windrum & F. Gallouj & Meglio Di & A. Pyka & J. Sundbo & M. Weber, 2011. "ServPPIN. The Contribution of Public and Private Services to European Growth and Welfare, and the Role of Public-Private Innovation Networks. Servppin Final Publishable Summary Report," Working Papers hal-01111787, HAL.
    2. Shr-Wei Kao & Pin Luarn, 2020. "Topic Modeling Analysis of Social Enterprises: Twitter Evidence," Sustainability, MDPI, vol. 12(8), pages 1-20, April.

  60. Faridah Djellal & Faïz Gallouj, 2008. "Innovation dans les services et entrepreneuriat : au-delà des conceptions industrialistes et technologistes du développement durable," Post-Print halshs-01113888, HAL.

    Cited by:

    1. Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2013. "Environmental policies and eco-innovations by service firms: An agent-based model," Technological Forecasting and Social Change, Elsevier, vol. 80(7), pages 1395-1408.
    2. Benoît Desmarchelier & Faïz Gallouj, 2013. "Endogenous growth and environmental policy: are the processes of growth and tertiarization in developed economies reversible?," Journal of Evolutionary Economics, Springer, vol. 23(4), pages 831-860, September.
    3. Céline Merlin-Brogniart & Simon Nadel, 2021. "Specificities of environmental innovation dynamics in service firms: the French case," Journal of Evolutionary Economics, Springer, vol. 31(2), pages 451-473, April.
    4. Céline Raimbert & Gwenaëlle Raton & Ludovic Vaillant, 2018. "Logistics, a Vector for New Innovation Trajectories in the Short Food Supply Chains? Case Studies of Multi-Actors and Multi-Levels Cooperation in the Hauts-de-France [La logistique, un vecteur pour," Post-Print halshs-02149321, HAL.
    5. REY-VALETTE, Helene & MATHE, Syndhia & CHIA, Eduardo & AUBIN, Joel, 2015. "Quels type d'éco-aquaculteurs face à l'intensification écologique ? L'exemple de l'aquaculture en étang en France et au Brésil," Review of Agricultural and Environmental Studies - Revue d'Etudes en Agriculture et Environnement (RAEStud), Institut National de la Recherche Agronomique (INRA), vol. 96(2), June.
    6. Ingrid Vaileanu Paun, 2011. "Le luxe : une valeur éminemment territorialisée," Post-Print halshs-00634053, HAL.
    7. Blandine LAPERCHE & Antje BURMEISTER & Céline MERLIN-BROGNIART & Fédoua KASMI, 2014. "Ecologie industrielle et développement territorial durable : le rôle des services [Industrial ecology and sustainable territorial development: The role of services]," Working Papers 284, Laboratoire de Recherche sur l'Industrie et l'Innovation. ULCO / Research Unit on Industry and Innovation.
    8. Benoît Desmarchelier & Faïz Gallouj, 2010. "Endogenous growth and environmental policy: are the processes of growth and tertiarisation in developed economies reversible? An evolutionary perspective," Working Papers hal-01111789, HAL.
    9. Christian Livi & Hugues Jeannerat & Olivier Crevoisier, 2013. "Mobility of Knowledge. The Photovoltaic Industry in Western Switzerland : The Emergence of a Multi-Local Valuation Milieu," GRET Publications and Working Papers 04-13, GRET Group of Research in Territorial Economy, University of Neuchâtel.
    10. Ingrid Vaileanu Paun, 2010. "Vers une territorialisation de la valeur des entreprises : les apports de l'économie de la fonctionnalité," Post-Print halshs-00560441, HAL.

  61. Faridah Djellal & Faïz Gallouj, 2008. "Measuring and Improving Productivity in Services: Issues, Strategies and Challenges," Post-Print hal-01111758, HAL.

    Cited by:

    1. Jivan Alexandru & Șipoş Ciprian Alexandru & Weisz Janeta, 2017. "The Outcomes of the Romanian Educational System and Economic Indicators," Studia Universitatis Babeș-Bolyai Oeconomica, Sciendo, vol. 62(2), pages 42-54, August.
    2. Pascal Petit, 2010. "Innovation and Services: On Biases and Beyond," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 17, Edward Elgar Publishing.
    3. Norman Gemmell & Patrick Nolan & Grant Scobie, 2017. "Public sector productivity: Quality adjusting sector-level data on New Zealand schools," Working Papers 2017/02, New Zealand Productivity Commission.
    4. Faïz Gallouj & Céline Merlin-Brogniart & Anne-Catherine Moursli-Provost, 2013. "Public–private partnerships in hospital innovation: what lessons for hospital management?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 11, pages 265-302, Edward Elgar Publishing.
    5. Faïz Gallouj, 2009. "Innovation in services: a review of the debate and a research agenda," Post-Print halshs-01113912, HAL.
    6. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.
    7. Faridah Djellal & Faïz Gallouj, 2010. "Beyond productivity strategies in services," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 89-104.
    8. Faïz Gallouj, 2012. "Service: innovation, performance and public policy," Working Papers hal-01111765, HAL.
    9. Thierry Burger-Helmchen, 2011. "Cycle d’innovation dans les services, différences technologiques et similarités organisationnelles dans les entreprises de mécanique françaises et allemandes," Working Papers of BETA 2011-12, Bureau d'Economie Théorique et Appliquée, UDS, Strasbourg.
    10. Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Post-Print halshs-01133797, HAL.
    11. Seri, Paolo & Zanfei, Antonello, 2013. "The co-evolution of ICT, skills and organization in public administrations: Evidence from new European country-level data," Structural Change and Economic Dynamics, Elsevier, vol. 27(C), pages 160-176.
    12. Faridah Djellal & Faïz Gallouj, 2010. "Invisible innovation and hidden performance in services: a challenge for public policy," Post-Print hal-01672583, HAL.
    13. Camal Gallouj & Faïz Gallouj & Marie-Hélène Vigliano, 2012. "Au-delà de la productivité : les multiples mondes de la performance dans le commerce," Post-Print halshs-01114088, HAL.
    14. Rabeh Morrar & Faïz Gallouj, 2016. "The growth of the service sector in Palestine: the productivity challenge," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 179-204.
    15. Gisela Di Meglio & Jorge Gallego & Andrés Maroto & Maria Savona, 2015. "Services in Developing Economies: A new chance for catching-up?," SPRU Working Paper Series 2015-32, SPRU - Science Policy Research Unit, University of Sussex Business School.
    16. Marie-Christine Monnoyer-Longé, 2010. "Entrepreneurship and Service Innovation: A Challenge for Local Development," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 24, Edward Elgar Publishing.
    17. Robert Anderton & Arno Hantzsche & Simon Savsek & Mate Toth, 2016. "Sectoral Wage Rigidities and Labour and Product Market Institutions in the Euro Area," Discussion Papers 2016/01, University of Nottingham, Centre for Finance, Credit and Macroeconomics (CFCM).
    18. Faridah Djellal & Faïz Gallouj, 2012. "Beyond Productivity Measurement and Strategies: Performance Evaluation and Strategies in Services," Working Papers halshs-00748099, HAL.
    19. L. Rubalcaba & P. Windrum & F. Gallouj & Meglio Di & A. Pyka & J. Sundbo & M. Weber, 2011. "ServPPIN. The Contribution of Public and Private Services to European Growth and Welfare, and the Role of Public-Private Innovation Networks. Servppin Final Publishable Summary Report," Working Papers hal-01111787, HAL.
    20. Faridah Djellal & Faïz Gallouj, 2010. "Services, innovation and performance: general presentation," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 5-15.
    21. Faïz Gallouj & Luis Rubalcaba & Marja Toivonen & Paul Windrum, 2017. "Understanding social innovation in services industries," Post-Print halshs-01672451, HAL.
    22. Gisela Di Meglio & Metka Stare & Andreja Jaklič, 2011. "Explanation for public and private service growth in the enlarged EU," The Service Industries Journal, Taylor & Francis Journals, vol. 32(4), pages 503-514, June.
    23. Sabine Janeschek & Peter Hottum & Florian Kicherer & Bernd Bienzeisler, 2013. "The dynamics of service productivity and value creation: a service life cycle perspective," The Service Industries Journal, Taylor & Francis Journals, vol. 33(3-4), pages 366-377, February.
    24. Faridah Djellal & Faïz Gallouj, 2010. "The Innovation Gap and the Performance Gap in the Service Economies: A Problem for Public Policy," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 27, Edward Elgar Publishing.
    25. Sabine Biege & Gunter Lay & Christoph Zanker & Thomas Schmall, 2013. "Challenges of measuring service productivity in innovative, knowledge-intensive business services," The Service Industries Journal, Taylor & Francis Journals, vol. 33(3-4), pages 378-391, February.
    26. Faïz Gallouj, 2010. "Les services intensifs en connaissances : processeurs de connaissances et producteurs d’innovation," Post-Print halshs-01114097, HAL.
    27. Faridah Djellal & Faïz Gallouj, 2013. "The productivity Challenge in Services: Measurement and Strategic Perspectives," Post-Print halshs-01133198, HAL.
    28. Risto Rajala & Faïz Gallouj & Marja Toivonen, 2016. "Collaborative Value Creation in Service Innovation," Post-Print hal-01672596, HAL.
    29. Matthias Figo & Peter Mayerhofer, 2015. "Strukturwandel und regionales Wachstum - wissensintensive Unternehmensdienste als Wachstumsmotor?," Working Paper Reihe der AK Wien - Materialien zu Wirtschaft und Gesellschaft 145, Kammer für Arbeiter und Angestellte für Wien, Abteilung Wirtschaftswissenschaft und Statistik.
    30. Maroto Sánchez, Andrés & Rubalcaba Bermejo, Luis & Gallego Martinez, Jorge, 2016. "On the role of publicly funded R&D for public sector performance," Working Papers in Economic Theory 2016/02, Universidad Autónoma de Madrid (Spain), Department of Economic Analysis (Economic Theory and Economic History).
    31. Benoît Desmarchelier, 2018. "Service Economies and Complexity," Post-Print hal-02393045, HAL.
    32. Peter Mayerhofer & Matthias Firgo, 2015. "Wissensintensive Unternehmensdienste, Wissens-Spillovers und regionales Wachstum. Teilprojekt 2: Strukturwandel und regionales Wachstum – Wissensintensive Unternehmensdienste als "Wachstumsmotor&," WIFO Studies, WIFO, number 58503, April.
    33. Diego Dueñas & Carlos Iglesias & Raquel Llorente, 2010. "Job quality, job satisfaction and services in Spain," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 145-166.
    34. Viitamo, Esa, 2013. "Servitization as a Productive Strategy of a Firm – Evidence from the Forest-Based Industries," ETLA Reports 14, The Research Institute of the Finnish Economy.
    35. Rinaldo Evangelista & Maria Savona, 2010. "Innovation and Employment in Services," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 16, Edward Elgar Publishing.
    36. Savona, Maria & Steinmueller, W. Edward, 2013. "Service output, innovation and productivity: A time-based conceptual framework," Structural Change and Economic Dynamics, Elsevier, vol. 27(C), pages 118-132.
    37. Faridah Djellal & Faïz Gallouj, 2009. "Innovation gap, performance gap and policy gap in the service economies," Post-Print halshs-01113940, HAL.
    38. Gisela Di Meglio & Metka Stare & Andrés Maroto & Luis Rubalcaba, 2015. "Public Services Performance: An Extended Framework and Empirical Assessment across the Enlarged EU," Environment and Planning C, , vol. 33(2), pages 321-341, April.
    39. Gisela Di Meglio, 2013. "The place of ServPPINs in the range of public–private collaboration arrangements for services provision," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 3, pages 59-87, Edward Elgar Publishing.
    40. Faïz Gallouj & Maria Savona, 2010. "Towards a Theory of Innovation in Services: A State of the Art," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 1, Edward Elgar Publishing.
    41. Viitamo, Esa, 2014. "Service productivity, technology and organization - Converting theory to praxis," ETLA Working Papers 26, The Research Institute of the Finnish Economy.
    42. Oscar Montes Pineda & Luis Rubalcaba, 2015. "Human or technological resources? A dilemma in education provision," Investigaciones de Economía de la Educación volume 10, in: Marta Rahona López & Jennifer Graves (ed.), Investigaciones de Economía de la Educación 10, edition 1, volume 10, chapter 24, pages 469-490, Asociación de Economía de la Educación.
    43. Pim Den Hertog & Faïz Gallouj & Jeroen Segers, 2009. "Measuring innovation in a ‘low-tech’ service industry: the case of the Dutch hospitality industry," The Service Industries Journal, Taylor & Francis Journals, vol. 31(9), pages 1429-1449, November.
    44. Dhiab, H. & Labarthe, P. & Laurent, C., 2020. "How the performance rationales of organisations providing farm advice explain persistent difficulties in addressing societal goals in agriculture," Food Policy, Elsevier, vol. 95(C).
    45. Faridah Djellal & Faïz Gallouj, 2009. "Innovation in services and entrepreneurship: beyond industrialist and technologist concepts of sustainable development," Working Papers hal-01111795, HAL.
    46. Jivan Alexandru, 2011. "About Other Kind Of Productivity And Growth (Homo-Sapiens To Homo-Oeconomicus)," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(special), pages 229-235, July.
    47. JIVAN Alexandru & NACHESCU Miruna, 2019. "Service: From General Validity In Economics, To Dominant Logic In Marketing," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(2), pages 290-300, December.
    48. Faridah Djellal & Faïz Gallouj, 2008. "L'innovation gap et le performance gap dans les économies de services : un défi pour les politiques publiques," Post-Print halshs-01113900, HAL.

  62. Luis Rubalcaba & Christiane Hipp & Faïz Gallouj & Dirk Fornhal, 2008. "Towards a European Strategy in Support of Innovation in Services A review of key evidence and policy issues," Working Papers hal-01111807, HAL.

    Cited by:

    1. Gotsch, Matthias & Hipp, Christiane & Gallego, J. & Rubalcaba, L., 2011. "Sectoral innovation performance in the knowledge intensive services," Working Paper Series 11, Brandenburg University of Technology (BTU Cottbus), Chair of Organization, Human Resource & General Management.

  63. Faïz Gallouj, 2007. "Les services : une économie de la performance et de l’innovation," Post-Print halshs-01116589, HAL.

    Cited by:

    1. Jordane Steiner & Yves Cinotti, 2014. "A Typology of Innovations of Service in the Hospitality Industry [Typologie des innovations de service dans l’hôtellerie]," Post-Print hal-01286091, HAL.

  64. Faridah Djellal & Faïz Gallouj, 2007. "A model for analysing the innovation dynamic in services: the case of 'assembled' services," Post-Print halshs-01113871, HAL.

    Cited by:

    1. Faïz Gallouj & Faridah Djellal, 2012. "Two decades of research on innovation in services: which place for public services?," Post-Print halshs-00960624, HAL.
    2. Faïz Gallouj & Céline Merlin-Brogniart & Anne-Catherine Moursli-Provost, 2013. "Public–private partnerships in hospital innovation: what lessons for hospital management?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 11, pages 265-302, Edward Elgar Publishing.
    3. Faïz Gallouj, 2012. "Service: innovation, performance and public policy," Working Papers hal-01111765, HAL.
    4. Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Post-Print halshs-01133797, HAL.
    5. Gallouj, Faïz & Weber, K. Matthias & Stare, Metka & Rubalcaba, Luis, 2015. "The futures of the service economy in Europe: A foresight analysis," Technological Forecasting and Social Change, Elsevier, vol. 94(C), pages 80-96.
    6. Gallouj, Faïz, 2002. "Services innovation: assimilation, differentiation, inversion and integration," MPRA Paper 62174, University Library of Munich, Germany.
    7. Faridah Djellal & Faïz Gallouj, 2015. "Service innovation for sustainability: paths for greening through service innovation," Working Papers halshs-01188530, HAL.
    8. Chae, Bongsug (Kevin), 2012. "An evolutionary framework for service innovation: Insights of complexity theory for service science," International Journal of Production Economics, Elsevier, vol. 135(2), pages 813-822.
    9. Faridah Djellal & Faïz Gallouj, 2011. "Innovation dans les services, performance et politique publique," Post-Print halshs-00749594, HAL.
    10. Faridah Djellal & Faïz Gallouj, 2013. "How public–private innovation networks in services (ServPPINs) differ from other innovation networks: what lessons for theory?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 2, pages 21-58, Edward Elgar Publishing.
    11. Faïz Gallouj & Maria Savona, 2010. "Towards a Theory of Innovation in Services: A State of the Art," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 1, Edward Elgar Publishing.

  65. Faridah Djellal & Faïz Gallouj, 2007. "Innovation and Employment Effects in Services: A Review of the Literature and an Agenda for Research," Post-Print halshs-01133194, HAL.

    Cited by:

    1. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.
    2. Céline Merlin-Brogniart & Simon Nadel, 2021. "Specificities of environmental innovation dynamics in service firms: the French case," Journal of Evolutionary Economics, Springer, vol. 31(2), pages 451-473, April.
    3. Thierry Burger-Helmchen, 2011. "Cycle d’innovation dans les services, différences technologiques et similarités organisationnelles dans les entreprises de mécanique françaises et allemandes," Working Papers of BETA 2011-12, Bureau d'Economie Théorique et Appliquée, UDS, Strasbourg.
    4. L. Rubalcaba & P. Windrum & F. Gallouj & Meglio Di & A. Pyka & J. Sundbo & M. Weber, 2011. "ServPPIN. The Contribution of Public and Private Services to European Growth and Welfare, and the Role of Public-Private Innovation Networks. Servppin Final Publishable Summary Report," Working Papers hal-01111787, HAL.
    5. Fábio Frezatti & Diógenes de Souza Bido & Ana Paula Capuano da Cruz & Maria José de Camargo Machado, 2015. "The Structure of Artefacts of Management Control in the Innovation Process: Does Exist Association with the Strategic Profile?," Brazilian Business Review, Fucape Business School, vol. 12(1), pages 128-153, January.
    6. Chakrabarti, Ronika & Henneberg, Stephan C., 2023. "Base of the Pyramid entrepreneurship through silent design and effectuation," Journal of Business Research, Elsevier, vol. 158(C).
    7. Alex Coad & Rekha Rao, 2011. "The firm-level employment effects of innovations in high-tech US manufacturing industries," Journal of Evolutionary Economics, Springer, vol. 21(2), pages 255-283, May.
    8. Rinaldo Evangelista & Maria Savona, 2010. "Innovation and Employment in Services," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 16, Edward Elgar Publishing.
    9. Bogliacino, Francesco & Lucchese, Matteo & Pianta, Mario, 2013. "Job creation in business services: Innovation, demand, and polarisation," Structural Change and Economic Dynamics, Elsevier, vol. 25(C), pages 95-109.
    10. Faïz Gallouj & Maria Savona, 2010. "Towards a Theory of Innovation in Services: A State of the Art," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 1, Edward Elgar Publishing.
    11. Susanne Durst & Pirjo Ståhle, 2013. "Success Factors of Open Innovation - A Literature Review," International Journal of Business Research and Management (IJBRM), Computer Science Journals (CSC Journals), vol. 4(4), pages 111-131, November.
    12. Jeremy Howells, 2010. "Services and Innovation and Service Innovation: New Theoretical Directions," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 3, Edward Elgar Publishing.

  66. Faridah Djellal & Faïz Gallouj, 2006. "Les services publics à l'épreuve de la productivité et la productivité à l'épreuve des services publics," Post-Print halshs-00199653, HAL.

    Cited by:

    1. Pierre Labarthe & Faïz Gallouj & Catherine E. Laurent, 2013. "Privatisation of farm advisory services and evolution of the quality of evidence [Privatisation du conseil et évolution de la qualité des preuves produites pour les agriculteurs]," Post-Print hal-01672632, HAL.
    2. Marie-Andrée Caron & Hugues Boisvert, 2015. "Contrôle de gestion et gouvernance de l'université : la comptabilité comme ressource discursive de la performance," Post-Print hal-01188554, HAL.
    3. Faridah Djellal & Faïz Gallouj, 2010. "The Innovation Gap and the Performance Gap in the Service Economies: A Problem for Public Policy," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 27, Edward Elgar Publishing.
    4. Faridah Djellal & Faïz Gallouj, 2011. "Innovation dans les services, performance et politique publique," Post-Print halshs-00749594, HAL.
    5. Faridah Djellal & Faïz Gallouj, 2009. "Innovation gap, performance gap and policy gap in the service economies," Post-Print halshs-01113940, HAL.
    6. Faridah Djellal & Faïz Gallouj, 2008. "L'innovation gap et le performance gap dans les économies de services : un défi pour les politiques publiques," Post-Print halshs-01113900, HAL.

  67. Faridah Djellal & Faïz Gallouj, 2006. "Innovation, services, emplois," Post-Print halshs-00199647, HAL.

    Cited by:

    1. Francesco Bogliacino & Mario Pianta, 2016. "The Pavitt Taxonomy, revisited: patterns of innovation in manufacturing and services," Economia Politica: Journal of Analytical and Institutional Economics, Springer;Fondazione Edison, vol. 33(2), pages 153-180, August.
    2. Olivier Furrer, 2010. "A Customer Relationship Typology of Product Services Strategies," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 29, Edward Elgar Publishing.
    3. Maria Savona & André Lorentz, 2006. "Evolutionary Micro-dynamics and Changes in the Economic Structure," Post-Print halshs-00284432, HAL.
    4. Xavier Pavie & Eva Hsu & Hanns Justus Tillman Rödle & Raquel Orozco Tapia, 2013. "How to Define and Analyze Business Model Innovation in Service," Working Papers hal-00921420, HAL.
    5. Gianluca Misuraca & Giulio Pasi & Maria Cesira Urzi Brancati, 2017. "The potential and impact of ICT-enabled Social Innovation to promote social investment in the EU," JRC Research Reports JRC108517, Joint Research Centre.
    6. Avenyo, Elvis Korku & Konte, Maty & Mohnen, Pierre, 2019. "The employment impact of product innovations in sub-Saharan Africa: Firm-level evidence," Research Policy, Elsevier, vol. 48(9), pages 1-1.
    7. Rabeh Morrar & Faïz Gallouj & Hakim Hammadou, 2010. "Public-private innovation networks and innovation activities in French service firms," Post-Print halshs-01113962, HAL.
    8. Fagerberg, Jan & Fosaas, Morten & Sapprasert, Koson, 2012. "Innovation: Exploring the knowledge base," Research Policy, Elsevier, vol. 41(7), pages 1132-1153.
    9. Faïz Gallouj, 1999. "Les trajectoires de l’innovation dans les services : vers un enrichissement des taxonomies évolutionnistes," Post-Print halshs-01114090, HAL.
    10. Pascal Petit, 2010. "Innovation and Services: On Biases and Beyond," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 17, Edward Elgar Publishing.
    11. Harald Strotmann & Andreas Koch, 2005. "Determinants of Innovative Activity in Newly Founded Knowledge Intensive Business Service Firms," IAW Discussion Papers 21, Institut für Angewandte Wirtschaftsforschung (IAW).
    12. Faridah Djellal & Faïz Gallouj, 2018. "Services, Service Innovation and the Ecological Challenge," Post-Print hal-01672570, HAL.
    13. Faïz Gallouj & Céline Merlin-Brogniart & Anne-Catherine Moursli-Provost, 2013. "Public–private partnerships in hospital innovation: what lessons for hospital management?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 11, pages 265-302, Edward Elgar Publishing.
    14. Benoît Desmarchelier & Faïz Gallouj, 2013. "Endogenous growth and environmental policy: are the processes of growth and tertiarization in developed economies reversible?," Journal of Evolutionary Economics, Springer, vol. 23(4), pages 831-860, September.
    15. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.
    16. Marco Capasso & Koen Frenken & Tania Treibich, 2017. "Sectoral co-movements of employment growth at regional level," Economic Systems Research, Taylor & Francis Journals, vol. 29(1), pages 82-104, January.
    17. Céline Merlin-Brogniart & Simon Nadel, 2021. "Specificities of environmental innovation dynamics in service firms: the French case," Journal of Evolutionary Economics, Springer, vol. 31(2), pages 451-473, April.
    18. Faridah Djellal & Faïz Gallouj, 2009. "Innovation sociale et innovation de service : première ébauche d’un dialogue nécessaire," Post-Print halshs-01133756, HAL.
    19. Maja Savic & Helen Lawton Smith & Ioannis Bournakis, 2014. "The effect of external knowledge sources and their geography on innovation in Knowledge Intensive Business Services (KIBS) SMEs; some Implications for de-industrialised regions in the UK," Working Papers 18, Birkbeck Centre for Innovation Management Research, revised Aug 2014.
    20. Saint-Paul, Gilles, 2017. "Secular Satiation," IZA Discussion Papers 10879, Institute of Labor Economics (IZA).
    21. Noronha, Teresa, 2013. "KIBS in Peripheral Regions: Major Outlines," Spatial and Organizational Dynamics Discussion Papers 2013-4, CIEO-Research Centre for Spatial and Organizational Dynamics, University of Algarve.
    22. Faridah Djellal & Faïz Gallouj, 1999. "Les enquêtes sur l’innovation dans les services : un bilan," Post-Print halshs-01114122, HAL.
    23. Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Post-Print halshs-01133797, HAL.
    24. Silvia Cruz & Sônia Paulino & Faïz Gallouj, 2014. "Innovation in Brazilian landfills: A ServPPIN perspective," Post-Print halshs-01134031, HAL.
    25. Faridah Djellal & Faïz Gallouj, 2000. "Le « casse-tête » de la mesure de l'innovation dans les services : enquête sur les enquêtes," Revue d'Économie Industrielle, Programme National Persée, vol. 93(1), pages 7-28.
    26. Frank Crowley & Jane Bourke, 2017. "The Influence Of Human Resource Management Systems On Innovation: Evidence From Irish Manufacturing And Service Firms," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 21(01), pages 1-28, January.
    27. José Antonio à lvarez-González & Mª Olga González-Morales, 2014. "The Role of Knowledge-Intensive Business Services in Spanish Local Tourist Production Systems," Tourism Economics, , vol. 20(2), pages 355-371, April.
    28. Gyurácz-Németh Petra & Horn Nikolett & Friedrich Nóra, 2016. "Analyzing Hotel Innovation Behavior in the Balaton Region of Hungary to Identify Best Practices," Naše gospodarstvo/Our economy, Sciendo, vol. 62(3), pages 52-60, September.
    29. Hui-Ling Huang, 2014. "Performance effects of aligning service innovation and the strategic use of information technology," Service Business, Springer;Pan-Pacific Business Association, vol. 8(2), pages 171-195, June.
    30. Xavier Vence & Alexandre Trigo, 2010. "Global and National Cooperation in Service Innovation," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 23, Edward Elgar Publishing.
    31. Gallouj, Faïz & Weber, K. Matthias & Stare, Metka & Rubalcaba, Luis, 2015. "The futures of the service economy in Europe: A foresight analysis," Technological Forecasting and Social Change, Elsevier, vol. 94(C), pages 80-96.
    32. Antonio Alleyne & Troy Lorde & Quinn Weekes, 2017. "A Firm-Level Investigation of Innovation in the Caribbean: A Comparison of Manufacturing and Service Firms," Economies, MDPI, vol. 5(3), pages 1-18, September.
    33. Julija Cerović Smolović & Sanja Janketić & Danijela Jaćimović & Maja Bučar & Metka Stare, 2018. "Montenegro’s Road to Sustainable Tourism Growth and Innovation," Sustainability, MDPI, vol. 10(12), pages 1-20, December.
    34. Mario D. Tello, 2013. "Science, Technology and Innovation in Peru 2000-2012: The Case of Services," Documentos de Trabajo / Working Papers 2013-353, Departamento de Economía - Pontificia Universidad Católica del Perú.
    35. Tommaso Ciarli, 2012. "Structural interactions and long run growth: An application of Experimental Design to Agent Based Models," Papers on Economics and Evolution 2012-06, Philipps University Marburg, Department of Geography.
    36. Paul Windrum & Manuel García-Go-i & Eileen Fairhurst, 2010. "Innovation in Public Health Care: Diabetes Education in the UK," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 6, Edward Elgar Publishing.
    37. Bernhard Dachs & Oscar Montes Pineda & Iris Wanzenböck & Jorge Gallego, 2013. "From market and systemic failures to an integrative approach for ServPPINs," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 16, pages 411-433, Edward Elgar Publishing.
    38. Christiane Hipp, 2010. "Collaborative Innovation in Services," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 14, Edward Elgar Publishing.
    39. Fourcroy, Charlotte & Gallouj, Faiz & Decellas, Fabrice, 2012. "Energy consumption in service industries: Challenging the myth of non-materiality," Ecological Economics, Elsevier, vol. 81(C), pages 155-164.
    40. Gallouj, Faïz, 2002. "Services innovation: assimilation, differentiation, inversion and integration," MPRA Paper 62174, University Library of Munich, Germany.
    41. Marie-Christine Monnoyer-Longé, 2010. "Entrepreneurship and Service Innovation: A Challenge for Local Development," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 24, Edward Elgar Publishing.
    42. Kirsi Hyttinen & Sampsa Ruutu & Mika Nieminen & Faiz Gallouj & Marja Toivonen, 2014. "A system dynamic and multi-criteria evaluation of innovations in environmental services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 29-52.
    43. L. Rubalcaba & P. Windrum & F. Gallouj & Meglio Di & A. Pyka & J. Sundbo & M. Weber, 2011. "ServPPIN. The Contribution of Public and Private Services to European Growth and Welfare, and the Role of Public-Private Innovation Networks. Servppin Final Publishable Summary Report," Working Papers hal-01111787, HAL.
    44. Luisa Enrichiello & Alessandra Marasco, 2015. "Il ruolo delle reti pubblico-private per l?innovazione dei servizi nelle smart cities," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 13-39.
    45. Faïz Gallouj & Luis Rubalcaba & Marja Toivonen & Paul Windrum, 2017. "Understanding social innovation in services industries," Post-Print halshs-01672451, HAL.
    46. Pim den Hertog & Luis Rubalcaba, 2010. "Policy Frameworks for Service Innovation: A Menu-Approach," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 26, Edward Elgar Publishing.
    47. Shunzhong Liu, 2012. "The relationship between strategic type and new service development competence: a study of Chinese knowledge intensive business services," Service Business, Springer;Pan-Pacific Business Association, vol. 6(2), pages 157-175, June.
    48. Faïz Gallouj & Luis Rubalcaba & Paul Windrum, 2013. "Conclusions and agenda for future research," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 18, pages 462-486, Edward Elgar Publishing.
    49. Peter Daniels, 2010. "Services Innovation in a Globalized Economy," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 19, Edward Elgar Publishing.
    50. Faridah Djellal & Faïz Gallouj, 2001. "Patterns of innovation organisation in service firms: postal survey results and theoretical models," Science and Public Policy, Oxford University Press, vol. 28(1), pages 57-67, February.
    51. Flikkema, Meindert, 2005. "Exploring service development for understanding Schumpeterian innovation in service firms: the deduction of special case criteria," Serie Research Memoranda 0001, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    52. Faridah Djellal & Faïz Gallouj, 2010. "The Innovation Gap and the Performance Gap in the Service Economies: A Problem for Public Policy," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 27, Edward Elgar Publishing.
    53. Sahrish Ahmed & Hasliza Abdul Halim & Noor Hazlina Ahmad, 2018. "Open and Closed Innovation and Enhanced Performance of SME Hospitals—A Conceptual Model," Business Perspectives and Research, , vol. 6(1), pages 1-12, January.
    54. Alexandre Trigo, 2013. "Mechanisms Of Learning And Innovation Performance: The Relevance Of Knowledge Sharing And Creativity For Non-Technological Innovation," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 10(06), pages 1-27.
    55. Benoît Desmarchelier & Faïz Gallouj, 2010. "Endogenous growth and environmental policy: are the processes of growth and tertiarisation in developed economies reversible? An evolutionary perspective," Working Papers hal-01111789, HAL.
    56. Gallouj, Faiz, 2002. "Innovation in services and the attendant old and new myths," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 31(2), pages 137-154.
    57. Jean Pierre Seclen-Luna & Pablo Moya-Fernández & Ángeles Pereira, 2021. "Exploring the Effects of Innovation Strategies and Size on Manufacturing Firms’ Productivity and Environmental Impact," Sustainability, MDPI, vol. 13(6), pages 1-18, March.
    58. Koskela-Huotari, Kaisa & Edvardsson, Bo & Jonas, Julia M. & Sörhammar, David & Witell, Lars, 2016. "Innovation in service ecosystems—Breaking, making, and maintaining institutionalized rules of resource integration," Journal of Business Research, Elsevier, vol. 69(8), pages 2964-2971.
    59. Cainelli, Giulio & Mazzanti, Massimiliano, 2013. "Environmental innovations in services: Manufacturing–services integration and policy transmissions," Research Policy, Elsevier, vol. 42(9), pages 1595-1604.
    60. Faridah Djellal & Faïz Gallouj, 2011. "Social Innovation and Service Innovation," Post-Print halshs-01113990, HAL.
    61. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: a mapping," Post-Print halshs-02498297, HAL.
    62. Joe Tidd & Frank M. Hull, 2010. "Service Innovation: Development, Delivery and Performance," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 11, Edward Elgar Publishing.
    63. Yan Zhao & Wen Zhou & Stefan Huesig, 2010. "Innovation As Clusters In Knowledge Intensive Business Services: Taking Ict Services In Shanghai And Bavaria As An Example," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 14(01), pages 1-18.
    64. David Doloreux & Anika Laperrière, 2014. "Internationalisation and innovation in the knowledge-intensive business services," Service Business, Springer;Pan-Pacific Business Association, vol. 8(4), pages 635-657, December.
    65. Hipp, Christiane & Grupp, Hariolf, 2005. "Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologies," Research Policy, Elsevier, vol. 34(4), pages 517-535, May.
    66. Faridah Djellal & Faïz Gallouj, 1999. "Services and the search for relevant innovation indicators: a review of national and international surveys," Post-Print halshs-01133132, HAL.
    67. Matías Piaggio & Vicent Alcántara Escolano & Emilio Padilla Rosa, 2013. "The materiality of the immaterial. Services sectors and CO2 emissions in Uruguay," Working Papers wpdea1306, Department of Applied Economics at Universitat Autonoma of Barcelona.
    68. Faridah Djellal & Faïz Gallouj, 2002. "Innovation Surveys for Service Industries : a Review," Post-Print halshs-00196596, HAL.
    69. Cristina Fernandes & João Ferreira & Carla Marques, 2015. "Innovation management capabilities in rural and urban knowledge intensive business services: empirical evidence," Service Business, Springer;Pan-Pacific Business Association, vol. 9(2), pages 233-256, June.
    70. Sabit Veselaj & Magnus Thor Torfason, 2019. "When To Call The Customer? Timing Of Customer Involvement In The Development Of New Products And Services," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 23(01), pages 1-31, January.
    71. Dolfsma, W.A., 2004. "The Process of New Service Development: issues of formilization and appropriability," ERIM Report Series Research in Management ERS-2004-051-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    72. Samul Joanna & Skapska Elzbieta & Pankov Dmitrij, 2019. "Employees’ Competences in Knowledge-Intensive Business Sector – Comparative Analysis in Two Cee Countries," Studia Universitatis Babeș-Bolyai Oeconomica, Sciendo, vol. 64(1), pages 3-15, April.
    73. Kirsi Hyytinen & Sampsa Ruutur & Mika Nieminen & Faïz Gallouj & Marja Toivonen, 2014. "Evaluation of services linked to the sustainability: a dynamic and multi-criteria approach," Post-Print hal-01111817, HAL.
    74. ALASGAROVA, Flora, 2017. "The Role Of Tourism Transport’S Development In Economic Growth," Annals of Spiru Haret University, Economic Series, Universitatea Spiru Haret, vol. 17(3), pages 85-92.
    75. Valerio Elia & Maria Grazia Gnoni & Fabiana Tornese, 2019. "Exploring the Benefits of Productization in the Utilities Sector," Sustainability, MDPI, vol. 11(20), pages 1-11, October.
    76. Veronika Bumberová & František Milichovský, 2019. "Sustainability Development of Knowledge-Intensive Business Services: Strategic Actions and Business Performance," Sustainability, MDPI, vol. 11(18), pages 1-19, September.
    77. Faïz Gallouj, 1999. "Interactional innovation: a neo-Schumpeterian model," Post-Print halshs-01113802, HAL.
    78. Faridah Djellal & Faïz Gallouj, 2011. "Innovation dans les services, performance et politique publique," Post-Print halshs-00749594, HAL.
    79. Rinaldo Evangelista & Maria Savona, 2010. "Innovation and Employment in Services," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 16, Edward Elgar Publishing.
    80. Giulio Maggiore & Alfonso Morvillo, 2015. "L?innovazione nei servizi pubblici: un caso nel settore sanitario," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 127-153.
    81. Leiponen, Aija, . "Innovation in Services and Manufacturing. A Comparative Study of Finnish Industries," ETLA B, The Research Institute of the Finnish Economy, number 165.
    82. Silvia Cruz & Faïz Gallouj & Sônia Paulino, 2013. "Innovation in Local Public Services -the Solid Waste Sector from the perspective of Clean Development Mechanism landfill projects," Post-Print halshs-01133824, HAL.
    83. Gonzalo Maldonado-Guzmán & José Trinidad Marín-Aguilar & Sandra Yesenia Pinzón-Castro, 2017. "Service Innovation in Mexican Small Business," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 7(4), pages 1-1.
    84. Fernando F. Suarez & Michael A. Cusumano & Steven J. Kahl, 2013. "Services and the Business Models of Product Firms: An Empirical Analysis of the Software Industry," Management Science, INFORMS, vol. 59(2), pages 420-435, November.
    85. Xiangxuan XU, 2017. "The Contextual Dynamics of Internet of Things Applications in Smart Public Bike Sharing Services," Chinese Journal of Urban and Environmental Studies (CJUES), World Scientific Publishing Co. Pte. Ltd., vol. 5(02), pages 1-20, June.
    86. Faïz Gallouj & Maria Savona, 2010. "Towards a Theory of Innovation in Services: A State of the Art," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 1, Edward Elgar Publishing.
    87. Peter Wood & Dariusz Wójcik, 2010. "A Dominant Node of Service Innovation: London’s Financial, Professional and Consultancy Services," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 25, Edward Elgar Publishing.
    88. Faridah Djellal & Faïz Gallouj, 2009. "Innovation in services and entrepreneurship: beyond industrialist and technologist concepts of sustainable development," Working Papers hal-01111795, HAL.
    89. Christensen, Jesper Lindgaard, 2013. "The ability of current statistical classifications to separate services and manufacturing," Structural Change and Economic Dynamics, Elsevier, vol. 26(C), pages 47-60.
    90. Charlotte Fourcroy & Faïz Gallouj & Fabrice Decellas, 2011. "Challenging the myth of non-materiality. Energy consumption in service industries," Post-Print halshs-01114002, HAL.
    91. Faridah Djellal & Faïz Gallouj, 2009. "Les réseaux d’innovation public-privé dans les services (RIPPS) ne sont pas des réseaux d’innovation (RI) comme les autres : quels enseignements pour les politiques publiques ?," Post-Print halshs-01113944, HAL.
    92. Jeremy Howells, 2010. "Services and Innovation and Service Innovation: New Theoretical Directions," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 3, Edward Elgar Publishing.
    93. Jean Philippe & Pierre-Yves Léo, 2010. "Innovation and Internationalization: A Dynamic Coupling for Business-to-Business Services," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 21, Edward Elgar Publishing.
    94. Denis Harrisson & Juan-Luis Klein & Paul Leduc Browne, 2010. "Social Innovation, Social Enterprise and Services," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 9, Edward Elgar Publishing.
    95. Charlotte Fourcroy, 2014. "Innovation logics and energy consumption in the service sector: a characteristics-based approach and its application to food retail services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 115-138.
    96. Love, James H. & Roper, Stephen & Bryson, John R., 2011. "Openness, knowledge, innovation and growth in UK business services," Research Policy, Elsevier, vol. 40(10), pages 1438-1452.
    97. Matthijs Janssen & Carolina Castaldi & Alexander Alexiev, 2014. "Dynamic capabilities for service innovation: conceptualization and measurement," Working Papers 14-07, Eindhoven Center for Innovation Studies, revised Mar 2014.
    98. Jon Sundbo & Faïz Gallouj, 1998. "Innovation in services in seven European countries: the results of work packages 3-4 of the SI4S project," Working Papers hal-01111911, HAL.
    99. Faridah Djellal & Faïz Gallouj, 2008. "L'innovation gap et le performance gap dans les économies de services : un défi pour les politiques publiques," Post-Print halshs-01113900, HAL.

  68. Faridah Djellal & Faïz Gallouj, 2006. "Un modèle d’analyse de la dynamique de l’innovation dans les services : le cas des services de types architecturaux," Post-Print halshs-01114094, HAL.

    Cited by:

    1. Pierre-Yves Léo & Marie-Christine Longe Monnoyer & Jean Philippe, 2010. "Service Innovation and international performance, Preliminary findings on a knowledge intensive business services research”," Post-Print hal-02567604, HAL.
    2. Daisy Bertrand & Pierre-Yves Léo & Jean Philippe, 2019. "The New Go-Between Services: Peer-To-Peer Sharing Platforms In Hospitality Services," Post-Print hal-02299130, HAL.
    3. Fourcroy, Charlotte & Gallouj, Faiz & Decellas, Fabrice, 2012. "Energy consumption in service industries: Challenging the myth of non-materiality," Ecological Economics, Elsevier, vol. 81(C), pages 155-164.
    4. Corinne Blanquart & Marie Delaplace, 2009. "Relational innovations, new services offers and transport infrastructure enhance value. The cases of a multimodal platform and a high speed rail service [Innovations relationnelles, nouvelles offre," Post-Print hal-01184942, HAL.
    5. Charlotte Fourcroy & Faïz Gallouj & Fabrice Decellas, 2011. "Challenging the myth of non-materiality. Energy consumption in service industries," Post-Print halshs-01114002, HAL.
    6. Charlotte Fourcroy, 2014. "Innovation logics and energy consumption in the service sector: a characteristics-based approach and its application to food retail services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 115-138.

  69. Faridah Djellal & Faïz Gallouj, 2006. "Innovation in care services for the elderly," Post-Print halshs-01133189, HAL.

    Cited by:

    1. Faïz Gallouj, 2012. "Service: innovation, performance and public policy," Working Papers hal-01111765, HAL.
    2. Tor Helge Aas & Nina Jentoft & Mikaela Vasstrøm, 2016. "Managing innovation of care services: An exploration of Norwegian municipalities," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1215762-121, December.
    3. Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Post-Print halshs-01133797, HAL.
    4. Gallouj, Faïz & Weber, K. Matthias & Stare, Metka & Rubalcaba, Luis, 2015. "The futures of the service economy in Europe: A foresight analysis," Technological Forecasting and Social Change, Elsevier, vol. 94(C), pages 80-96.
    5. Faridah Djellal & Faïz Gallouj, 2010. "The Innovation Gap and the Performance Gap in the Service Economies: A Problem for Public Policy," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 27, Edward Elgar Publishing.
    6. Faridah Djellal & Faïz Gallouj, 2011. "Innovation dans les services, performance et politique publique," Post-Print halshs-00749594, HAL.
    7. Faridah Djellal & Faïz Gallouj, 2009. "Innovation gap, performance gap and policy gap in the service economies," Post-Print halshs-01113940, HAL.
    8. Faïz Gallouj & Maria Savona, 2010. "Towards a Theory of Innovation in Services: A State of the Art," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 1, Edward Elgar Publishing.
    9. Faridah Djellal & Faïz Gallouj, 2009. "Innovation in services and entrepreneurship: beyond industrialist and technologist concepts of sustainable development," Working Papers hal-01111795, HAL.

  70. Faridah Djellal & Faïz Gallouj, 2005. "Les lois de l’imitation et de l’invention : Gabriel Tarde et l’économie évolutionniste de l’innovation," Post-Print halshs-01114114, HAL.

    Cited by:

    1. Remy Guichardaz & Julien Pénin, 2021. "Entrepreneurs “from within”? Schumpeter and the challenge of endogenizing novelty," Working Papers of BETA 2021-41, Bureau d'Economie Théorique et Appliquée, UDS, Strasbourg.

  71. Faridah Djellal & Faïz Gallouj, 2005. "Mapping innovation dynamics in hospitals," Post-Print halshs-01133749, HAL.

    Cited by:

    1. Faïz Gallouj & Faridah Djellal, 2012. "Two decades of research on innovation in services: which place for public services?," Post-Print halshs-00960624, HAL.
    2. Marcelino Jose Jorge & Maria Ines Fernandes Pimentel & Frederico A. de Carvalho & Patricia Santos Cavalheiro Silva, 2017. "Guiding Principle of Innovation in a Multipurpose Public Health Organization," Athens Journal of Business & Economics, Athens Institute for Education and Research (ATINER), vol. 3(1), pages 51-62, January.
    3. Salge, Torsten Oliver, 2012. "The temporal trajectories of innovative search: Insights from public hospital services," Research Policy, Elsevier, vol. 41(4), pages 720-733.
    4. Lander, Bryn & Atkinson-Grosjean, Janet, 2011. "Translational science and the hidden research system in universities and academic hospitals: A case study," Social Science & Medicine, Elsevier, vol. 72(4), pages 537-544, February.
    5. Graddy-Reed, Alexandra, 2020. "Getting ahead in the race for a cure: How nonprofits are financing biomedical R&D," Research Policy, Elsevier, vol. 49(8).
    6. Faïz Gallouj & Céline Merlin-Brogniart & Anne-Catherine Moursli-Provost, 2013. "Public–private partnerships in hospital innovation: what lessons for hospital management?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 11, pages 265-302, Edward Elgar Publishing.
    7. Soekijad, M. & Walschots, J. & Huysman, M., 2008. "Congestion at the floating road? Negotiation in networked innovation," Serie Research Memoranda 0002, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    8. Faïz Gallouj, 2009. "Innovation in services: a review of the debate and a research agenda," Post-Print halshs-01113912, HAL.
    9. Faïz Gallouj, 2012. "Service: innovation, performance and public policy," Working Papers hal-01111765, HAL.
    10. Bianchi, Carlos & Bianco, Mariela & Ardanche, Melissa & Schenck, Marcela, 2017. "Healthcare frugal innovation: A solving problem rationale under scarcity conditions," Technology in Society, Elsevier, vol. 51(C), pages 74-80.
    11. Faridah Djellal & Faïz Gallouj, 2006. "Innovation in care services for the elderly," The Service Industries Journal, Taylor & Francis Journals, vol. 26(3), pages 303-327, April.
    12. Pierre Labarthe & Faïz Gallouj & Faridah Djellal, 2013. "Effects of institutions on the integration of end-users’ knowledge in ServPPINs: lessons from two case studies in agro-environmental knowledge-intensive services," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 12, pages 303-325, Edward Elgar Publishing.
    13. Sukkird, Vatcharapong & Shirahada, Kunio, 2015. "Technology challenges to healthcare service innovation in aging Asia: Case of value co-creation in emergency medical support system," Technology in Society, Elsevier, vol. 43(C), pages 122-128.
    14. Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Post-Print halshs-01133797, HAL.
    15. Gallouj, Faïz & Weber, K. Matthias & Stare, Metka & Rubalcaba, Luis, 2015. "The futures of the service economy in Europe: A foresight analysis," Technological Forecasting and Social Change, Elsevier, vol. 94(C), pages 80-96.
    16. Gallouj, Faïz, 2002. "Services innovation: assimilation, differentiation, inversion and integration," MPRA Paper 62174, University Library of Munich, Germany.
    17. Jan Bröchner, 2010. "Innovation in Construction," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 31, Edward Elgar Publishing.
    18. Meek, Shelby Renee & Tietz, Matthias A., 2022. "Entrepreneurship and subjective vs objective institutional performance: A decade of US hospital data," Research Policy, Elsevier, vol. 51(9).
    19. Faridah Djellal & Faïz Gallouj, 2006. "Un modèle d’analyse de la dynamique de l’innovation dans les services : le cas des services de types architecturaux," Post-Print halshs-01114094, HAL.
    20. Taran Thune & Magnus Gulbrandsen, 2016. "Innovation in hospitals: piloting a tool for investigating contributions of hospital employees to innovation," Working Papers on Innovation Studies 20161211, Centre for Technology, Innovation and Culture, University of Oslo.
    21. Faridah Djellal & Faïz Gallouj, 2008. "A model for analysing the innovation dynamic in services: the case of ‘assembled’ services," Post-Print halshs-01114104, HAL.
    22. Fabrizio Sarto & Corrado Cuccurullo & Massimo Aria, 2014. "Exploring healthcare governance literature: systematic review and paths for future research," MECOSAN, FrancoAngeli Editore, vol. 2014(91), pages 61-80.
    23. Spyros Arvanitis & Euripidis N. Loukis, 2014. "Investigating the effects of ICT on innovation and performance of European hospitals," KOF Working papers 14-366, KOF Swiss Economic Institute, ETH Zurich.
    24. Davide Consoli & Andrea Mina, 2009. "An evolutionary perspective on health innovation systems," Journal of Evolutionary Economics, Springer, vol. 19(2), pages 297-319, April.
    25. Faïz Gallouj & Faridah Djellal (ed.), 2010. "The Handbook of Innovation and Services," Books, Edward Elgar Publishing, number 12872.
    26. Kim, Rachel H. & Gaukler, Gary M. & Lee, Chang Won, 2016. "Improving healthcare quality: A technological and managerial innovation perspective," Technological Forecasting and Social Change, Elsevier, vol. 113(PB), pages 373-378.
    27. Faridah Djellal & Faïz Gallouj, 2015. "Service innovation for sustainability: paths for greening through service innovation," Working Papers halshs-01188530, HAL.
    28. Carlos Bianchi, 2019. "Diversity, novelty and satisfactoriness in health innovation," Journal of Evolutionary Economics, Springer, vol. 29(3), pages 1059-1081, July.
    29. Faïz Gallouj & Antonello Zanfei, 2013. "Innovation in public services: Filling a gap in the literature," Post-Print halshs-01114107, HAL.
    30. Chae, Bongsug (Kevin), 2012. "An evolutionary framework for service innovation: Insights of complexity theory for service science," International Journal of Production Economics, Elsevier, vol. 135(2), pages 813-822.
    31. de Vries, Erik J., 2006. "Innovation in services in networks of organizations and in the distribution of services," Research Policy, Elsevier, vol. 35(7), pages 1037-1051, September.
    32. Bryn Lander, 2013. "Sectoral collaboration in biomedical research and development," Scientometrics, Springer;Akadémiai Kiadó, vol. 94(1), pages 343-357, January.
    33. Shuwang Zhang & Ghulam Rasool Madni & Iftikhar Yasin, 2022. "Exploring the Mutual Nexus of Social Capital, Social Innovations and Organizational Performance," Sustainability, MDPI, vol. 14(19), pages 1-15, September.
    34. Tether, Bruce S. & Tajar, Abdelouahid, 2008. "The organisational-cooperation mode of innovation and its prominence amongst European service firms," Research Policy, Elsevier, vol. 37(4), pages 720-739, May.
    35. Faridah Djellal & Faïz Gallouj, 2011. "Innovation dans les services, performance et politique publique," Post-Print halshs-00749594, HAL.
    36. Rinaldo Evangelista & Maria Savona, 2010. "Innovation and Employment in Services," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 16, Edward Elgar Publishing.
    37. John N. Walsh & Jamie O’Brien, 2018. "Knowledge Asymmetries and Service Management: Three Case Studies," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 17(03), pages 1-26, September.
    38. Faridah Djellal & Faïz Gallouj, 2013. "How public–private innovation networks in services (ServPPINs) differ from other innovation networks: what lessons for theory?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 2, pages 21-58, Edward Elgar Publishing.
    39. Alberto Peralta & Luis Rubalcaba, 2021. "A Metagovernance Model of Innovation Networks in the Health and Social Services Using a Neo-Schumpeterian Framework," IJERPH, MDPI, vol. 18(11), pages 1-23, June.
    40. Yu Mu & Bart Bossink & Tsvi Vinig, 2018. "Employee involvement in ideation and healthcare service innovation quality," The Service Industries Journal, Taylor & Francis Journals, vol. 38(1-2), pages 67-86, January.
    41. Faïz Gallouj & Maria Savona, 2010. "Towards a Theory of Innovation in Services: A State of the Art," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 1, Edward Elgar Publishing.
    42. Chavarria Chavarria, Tatiana Margarita & Pulgarín Molina, Sergio Andrés, 2020. "Construcción y validación de un instrumento para caracterizar el nivel de innovación en instituciones prestadoras de servicios de salud || Construction and validation of an instrument to characterize ," Revista de Métodos Cuantitativos para la Economía y la Empresa = Journal of Quantitative Methods for Economics and Business Administration, Universidad Pablo de Olavide, Department of Quantitative Methods for Economics and Business Administration, vol. 30(1), pages 258-278, December.
    43. Thune, Taran & Mina, Andrea, 2016. "Hospitals as innovators in the health-care system: A literature review and research agenda," Research Policy, Elsevier, vol. 45(8), pages 1545-1557.
    44. Llopis, Oscar & D’Este, Pablo, 2016. "Beneficiary contact and innovation: The relation between contact with patients and medical innovation under different institutional logics," Research Policy, Elsevier, vol. 45(8), pages 1512-1523.

  72. Faridah Djellal & Camal Gallouj & Faïz Gallouj & Karim Gallouj, 2004. "L’hôpital innovateur : de l'innovation médicale à l'innovation de service," Post-Print hal-01111760, HAL.

    Cited by:

    1. Faïz Gallouj & Céline Merlin-Brogniart & Anne-Catherine Moursli-Provost, 2013. "Public–private partnerships in hospital innovation: what lessons for hospital management?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 11, pages 265-302, Edward Elgar Publishing.
    2. Faridah Djellal & Faïz Gallouj, 2010. "Beyond productivity strategies in services," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 89-104.
    3. Faridah Djellal & Faïz Gallouj, 2007. "Les stratégies de productivité dans les services : assimilation, particularisme et intégration," Post-Print halshs-01113876, HAL.
    4. Faridah Djellal & Faïz Gallouj & Karim Gallouj, 2004. "La dynamique de l’innovation et du changement dans les services de soins aux personnes âgées," Post-Print halshs-01114050, HAL.
    5. Marie-Christine Monnoyer-Longé, 2010. "Entrepreneurship and Service Innovation: A Challenge for Local Development," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 24, Edward Elgar Publishing.
    6. Djellal, Faridah & Gallouj, FaIz, 2005. "Mapping innovation dynamics in hospitals," Research Policy, Elsevier, vol. 34(6), pages 817-835, August.
    7. Faridah Djellal & Faïz Gallouj, 2006. "Un modèle d’analyse de la dynamique de l’innovation dans les services : le cas des services de types architecturaux," Post-Print halshs-01114094, HAL.
    8. Faridah Djellal & Faïz Gallouj, 2008. "A model for analysing the innovation dynamic in services: the case of ‘assembled’ services," Post-Print halshs-01114104, HAL.
    9. Maria Costin, 2012. "Hospital Logistics, the Way towards Organization of Excellency. Can the French Experience Help Moldovan Hospitals?," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 1, pages 16-35.
    10. Faridah Djellal & Faïz Gallouj, 2004. "La dynamique de l'innovation dans les services de soins aux personnes âgées," Post-Print halshs-01113820, HAL.

  73. Faridah Djellal & Faïz Gallouj & Karim Gallouj, 2004. "La dynamique de l’innovation et du changement dans les services de soins aux personnes âgées," Post-Print halshs-01114050, HAL.

    Cited by:

    1. Faridah Djellal & Faïz Gallouj, 2008. "Innovation dans les services et entrepreneuriat : au-delà des conceptions industrialistes et technologistes du développement durable," Working Papers hal-01111716, HAL.
    2. Corinne Blanquart & Marie Delaplace, 2009. "Relational innovations, new services offers and transport infrastructure enhance value. The cases of a multimodal platform and a high speed rail service [Innovations relationnelles, nouvelles offre," Post-Print hal-01184942, HAL.
    3. Céline Marival & Francesca Petrella & Nadine Richez-Battesti, 2012. "L'innovation sociale dans les services à la personne," Working Papers halshs-03225255, HAL.
    4. Faridah Djellal & Faïz Gallouj, 2008. "L'innovation gap et le performance gap dans les économies de services : un défi pour les politiques publiques," Post-Print halshs-01113900, HAL.

  74. J Howells & B Tether & F Gallouj & F Djellal & C Gallouj & K Blind & J Edler & C Hipp & F Montobbio & N Corrocher & A Macpherson & D Banach, 2004. "Innovation in Services: Issues at Stake and Trends," Working Papers halshs-01113600, HAL.

    Cited by:

    1. Orfila-Sintes, Francina & Mattsson, Jan, 2009. "Innovation behavior in the hotel industry," Omega, Elsevier, vol. 37(2), pages 380-394, April.
    2. Alexandre Trigo, 2013. "The Nature of Innovation in R&D- and Non-R&D-Intensive Service Firms: Evidence from Firm-Level Latent Class Analysis," Industry and Innovation, Taylor & Francis Journals, vol. 20(1), pages 48-68, January.
    3. Frida Thomas Pacho, 2018. "Diversified Network Effects on Innovation Performance in Tanzania: Innovation Strategy in Service Firms," Journal of Entrepreneurship and Business Innovation, Macrothink Institute, Journal of Entrepreneurship and Business Innovation, vol. 5(1), pages 1-1, December.
    4. João J. M. Ferreira & Cristina I. Fernandes & Mário L. Raposo, 2017. "The Effects of Location on Firm Innovation Capacity," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 8(1), pages 77-96, March.
    5. Di Meglio, Gisela & Pyka, Andreas & Rubalcaba, Luis, 2012. "Varieties of service economies in Europe," FZID Discussion Papers 44-2012, University of Hohenheim, Center for Research on Innovation and Services (FZID).
    6. Skiba, Florian & Herstatt, Cornelius, 2008. "Integration of innovative users as source of service innovations," Working Papers 54, Hamburg University of Technology (TUHH), Institute for Technology and Innovation Management.
    7. Bernhard Dachs & Oscar Montes Pineda & Iris Wanzenböck & Jorge Gallego, 2013. "From market and systemic failures to an integrative approach for ServPPINs," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 16, pages 411-433, Edward Elgar Publishing.
    8. Alan Hughes & Michael S Scott Morton, 2005. "ICT and productivity growth - the paradox resolved?," Working Papers wp316, Centre for Business Research, University of Cambridge.
    9. Asmita Goswami & K. Narayanan, 2023. "Productivity and Exports: An Industry-Level Analysis of the Service Sector in India," Millennial Asia, , vol. 14(3), pages 379-405, September.
    10. Alan MacPherson & Vida Vanchan, 2010. "The Outsourcing of Industrial Design Services by Large US Manufacturing Companies," International Regional Science Review, , vol. 33(1), pages 3-30, January.
    11. Nicoletta Corrocher & Lucia Cusmano & Andrea Morrison, 2009. "Modes of innovation in knowledge-intensive business services evidence from Lombardy," Journal of Evolutionary Economics, Springer, vol. 19(2), pages 173-196, April.
    12. L. M. Castro & Angeles Montoro-Sanchez & Marta Ortiz-De-Urbina-Criado, 2010. "Innovation in services industries: current and future trends," The Service Industries Journal, Taylor & Francis Journals, vol. 31(1), pages 7-20, March.
    13. Yan Xin & Kah-Hin Chai & Ville Ojanen & Aarnout Brombacher, 2013. "The moderating effects of service solution characteristics on competitive advantage," The Service Industries Journal, Taylor & Francis Journals, vol. 33(15-16), pages 1633-1658, December.
    14. Berné-Martínez, J.M. & Arnal-Pastor, María & Llopis-Amorós, María-Pilar, 2021. "Reacting to the paradigm shift: QCA study of the factors shaping innovation in publishing, information services, advertising and market research activities in the European Union," Technological Forecasting and Social Change, Elsevier, vol. 162(C).
    15. Andreas Koch & Harald Strotmann, 2008. "Absorptive Capacity And Innovation In The Knowledge Intensive Business Service Sector," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 17(6), pages 511-531.
    16. Sundbo, Jon & Orfila-Sintes, Francina & Sorensen, Flemming, 2007. "The innovative behaviour of tourism firms--Comparative studies of Denmark and Spain," Research Policy, Elsevier, vol. 36(1), pages 88-106, February.
    17. Karimikia, Hadi & Bradshaw, Robert & Singh, Harminder & Ojo, Adegboyega & Donnellan, Brian & Guerin, Michael, 2022. "An emergent taxonomy of boundary spanning in the smart city context – The case of smart Dublin," Technological Forecasting and Social Change, Elsevier, vol. 185(C).
    18. Matthias Firgo & Peter Mayerhofer, 2016. "Wissensintensive Unternehmensdienste, Wissens-Spillovers und regionales Wachstum. Teilprojekt 3: Zur Standortstruktur von wissensintensiven Unternehmensdiensten – Fakten, Bestimmungsgründe, regionalpo," WIFO Studies, WIFO, number 59427, April.
    19. Nabil Amara & Réjean Landry & David Doloreux, 2008. "Patterns of innovation in knowledge-intensive business services," The Service Industries Journal, Taylor & Francis Journals, vol. 29(4), pages 407-430, June.
    20. José Luis Navarro-Espigares & José Aureliano Martín-Segura & Elisa Hernández-Torres, 2011. "The role of the service sector in regional economic resilience," The Service Industries Journal, Taylor & Francis Journals, vol. 32(4), pages 571-590, June.
    21. Esther Gordo & Javier Jareño & Alberto Urtasun, 2006. "Radiografía del sector servicios en España," Occasional Papers 0607, Banco de España.
    22. Pim Den Hertog & Faïz Gallouj & Jeroen Segers, 2009. "Measuring innovation in a ‘low-tech’ service industry: the case of the Dutch hospitality industry," The Service Industries Journal, Taylor & Francis Journals, vol. 31(9), pages 1429-1449, November.
    23. Patrik Karpaty & Patrik Tingvall, 2015. "Service Offshoring and Corruption: Do Firms Escape Corrupt Countries?," Journal of Industry, Competition and Trade, Springer, vol. 15(4), pages 363-381, December.
    24. Amara, Nabil & D'Este, Pablo & Landry, Réjean & Doloreux, David, 2016. "Impacts of obstacles on innovation patterns in KIBS firms," Journal of Business Research, Elsevier, vol. 69(10), pages 4065-4073.
    25. Leonel Corona-Treviño, 2016. "Entrepreneurship in an open national innovation system (ONIS): a proposal for Mexico," Journal of Innovation and Entrepreneurship, Springer, vol. 5(1), pages 1-13, December.
    26. Jeremy Howells, 2010. "Services and Innovation and Service Innovation: New Theoretical Directions," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 3, Edward Elgar Publishing.
    27. Camisón, César & Monfort-Mir, Vicente M., 2012. "Measuring innovation in tourism from the Schumpeterian and the dynamic-capabilities perspectives," Tourism Management, Elsevier, vol. 33(4), pages 776-789.
    28. Love, James H. & Roper, Stephen & Bryson, John R., 2011. "Openness, knowledge, innovation and growth in UK business services," Research Policy, Elsevier, vol. 40(10), pages 1438-1452.

  75. Faridah Djellal & D. Francoz & Camal Gallouj & Faïz Gallouj & Y. Jacquin, 2003. "Revising the definition of research and development in the light of the specificities of services," Post-Print halshs-00006723, HAL.

    Cited by:

    1. Regis, Paulo José & Desmarchelier, Benoît, 2018. "Innovation and Productivity in the service sector of emerging and developing countries," RIEI Working Papers 2018-01, Xi'an Jiaotong-Liverpool University, Research Institute for Economic Integration.
    2. Faïz Gallouj & Faridah Djellal, 2012. "Two decades of research on innovation in services: which place for public services?," Post-Print halshs-00960624, HAL.
    3. Faïz Gallouj, 2009. "Innovation in services: a review of the debate and a research agenda," Post-Print halshs-01113912, HAL.
    4. Faridah Djellal & Faïz Gallouj, 2007. "Innovation and Employment Effects in Services: A Review of the Literature and an Agenda for Research," The Service Industries Journal, Taylor & Francis Journals, vol. 27(3), pages 193-214, April.
    5. Faïz Gallouj, 2012. "Service: innovation, performance and public policy," Working Papers hal-01111765, HAL.
    6. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2012. "Knowledge intensive business services and long term growth," Post-Print halshs-00748661, HAL.
    7. Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Post-Print halshs-01133797, HAL.
    8. Faridah Djellal & Faïz Gallouj, 2007. "Les stratégies de productivité dans les services : assimilation, particularisme et intégration," Post-Print halshs-01113876, HAL.
    9. Faridah Djellal & Faïz Gallouj, 2008. "Innovation dans les services et entrepreneuriat : au-delà des conceptions industrialistes et technologistes du développement durable," Working Papers hal-01111716, HAL.
    10. Gallouj, Faïz, 2002. "Services innovation: assimilation, differentiation, inversion and integration," MPRA Paper 62174, University Library of Munich, Germany.
    11. Faridah Djellal & Faïz Gallouj, 2006. "Un modèle d’analyse de la dynamique de l’innovation dans les services : le cas des services de types architecturaux," Post-Print halshs-01114094, HAL.
    12. Faridah Djellal & Faïz Gallouj, 2005. "La relation innovation-emploi dans les services : un bilan et un agenda de recherche," Post-Print halshs-01113822, HAL.
    13. Faridah Djellal & Faïz Gallouj, 2008. "A model for analysing the innovation dynamic in services: the case of ‘assembled’ services," Post-Print halshs-01114104, HAL.
    14. David Doloreux & Nabil Amara & Réjean Landry, 2008. "Mapping Regional and Sectoral Characteristics of Knowledge‐Intensive Business Services: Evidence from the Province of Quebec (Canada)," Growth and Change, Wiley Blackwell, vol. 39(3), pages 464-496, September.
    15. Huang, Can & Arundel, Anthony & Hollanders, Hugo, 2010. "How Firms Innovate: R&D, Non-R&D, and Technology Adoption," Working Papers 9854, University of Tasmania, Tasmanian School of Business and Economics, revised 19 Nov 2012.
    16. Faridah Djellal & Faïz Gallouj, 2010. "The Innovation Gap and the Performance Gap in the Service Economies: A Problem for Public Policy," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 27, Edward Elgar Publishing.
    17. Benoît Desmarchelier & Faïz Gallouj, 2010. "Endogenous growth and environmental policy: are the processes of growth and tertiarisation in developed economies reversible? An evolutionary perspective," Working Papers hal-01111789, HAL.
    18. Hipp, Christiane & Grupp, Hariolf, 2005. "Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologies," Research Policy, Elsevier, vol. 34(4), pages 517-535, May.
    19. Anders Broström & Eric Giertz, 2021. "Service development accounts for an even smaller share of European R&D investments than we may think," The Journal of Technology Transfer, Springer, vol. 46(4), pages 1256-1267, August.
    20. Faridah Djellal & Faïz Gallouj, 2006. "The relationship between innovation and employment in services: A review of the literature and an agenda for research," Post-Print halshs-01113854, HAL.
    21. Faridah Djellal & Faïz Gallouj, 2011. "Innovation dans les services, performance et politique publique," Post-Print halshs-00749594, HAL.
    22. Metka Stare & Dejan Križaj, 2018. "Evolution of an Innovation Network in Tourism: Towards Sectoral Innovation Eco-System," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 20(48), pages 438-438.
    23. Faridah Djellal & Faïz Gallouj, 2009. "Innovation gap, performance gap and policy gap in the service economies," Post-Print halshs-01113940, HAL.
    24. Simone Strambach & Benjamin Klement, 2012. "The Organizational Decomposition of Innovation and Territorial Knowledge Dynamics: Insights from the German Software Industry," Chapters, in: Martin Heidenreich (ed.), Innovation and Institutional Embeddedness of Multinational Companies, chapter 8, Edward Elgar Publishing.
    25. Dhiab, H. & Labarthe, P. & Laurent, C., 2020. "How the performance rationales of organisations providing farm advice explain persistent difficulties in addressing societal goals in agriculture," Food Policy, Elsevier, vol. 95(C).
    26. David Doloreux & Richard Shearmur & Mercedes Rodriguez, 2016. "Determinants of R&D in knowledge-intensive business services firms," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 25(4), pages 391-405, June.
    27. Faridah Djellal & Faïz Gallouj, 2008. "L'innovation gap et le performance gap dans les économies de services : un défi pour les politiques publiques," Post-Print halshs-01113900, HAL.

  76. Gallouj, Faïz, 2002. "Services innovation: assimilation, differentiation, inversion and integration," MPRA Paper 62174, University Library of Munich, Germany.

    Cited by:

    1. Faïz Gallouj, 2012. "Service: innovation, performance and public policy," Working Papers hal-01111765, HAL.
    2. Faïz Gallouj, 2010. "Les services intensifs en connaissances : processeurs de connaissances et producteurs d’innovation," Post-Print halshs-01114097, HAL.
    3. Faridah Djellal & Faïz Gallouj, 2015. "Service innovation for sustainability: paths for greening through service innovation," Working Papers halshs-01188530, HAL.
    4. Faïz Gallouj & Antonello Zanfei, 2013. "Innovation in public services: Filling a gap in the literature," Post-Print halshs-01114107, HAL.
    5. Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), 2013. "Public–Private Innovation Networks in Services," Books, Edward Elgar Publishing, number 14802.

  77. Faridah Djellal & Faïz Gallouj, 2002. "Innovation Surveys for Service Industries : a Review," Post-Print halshs-00196596, HAL.

    Cited by:

    1. Weterings, Anet & Boschma, Ron, 2009. "Does spatial proximity to customers matter for innovative performance?: Evidence from the Dutch software sector," Research Policy, Elsevier, vol. 38(5), pages 746-755, June.
    2. Jon Sundbo, 2010. "The Toilsome Path of Service Innovation: The Effects of the Law of Low Human Multi-task Capability," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 12, Edward Elgar Publishing.
    3. Immacolata Vellecco & Alessandra Mancino, 2015. "Le reti del Terzo Settore e la sfida per l?integrazione degli immigrati," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 155-172.
    4. Weterings, Anet & Koster, Sierdjan, 2007. "Inheriting knowledge and sustaining relationships: What stimulates the innovative performance of small software firms in the Netherlands?," Research Policy, Elsevier, vol. 36(3), pages 320-335, April.
    5. Krzysztof Szczygielski, 2011. "What are service sector innovations and how do we measure them?," CASE Network Studies and Analyses 422, CASE-Center for Social and Economic Research.
    6. Paul Windrum & Manuel García-Go-i & Eileen Fairhurst, 2010. "Innovation in Public Health Care: Diabetes Education in the UK," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 6, Edward Elgar Publishing.
    7. Marie-Christine Monnoyer-Longé, 2010. "Entrepreneurship and Service Innovation: A Challenge for Local Development," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 24, Edward Elgar Publishing.
    8. Spyros Arvanitis, 2008. "Explaining Innovative Activity In Service Industries: Micro Data Evidence For Switzerland," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 17(3), pages 209-225.
    9. L. M. Castro & Angeles Montoro-Sanchez & Marta Ortiz-De-Urbina-Criado, 2010. "Innovation in services industries: current and future trends," The Service Industries Journal, Taylor & Francis Journals, vol. 31(1), pages 7-20, March.
    10. Bruce Tether, 2003. "The sources and aims of innovation in services: Variety between and within sectors," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 12(6), pages 481-505.
    11. Peter Wood, 2005. "A service-informed approach to regional innovation -- or adaptation?," The Service Industries Journal, Taylor & Francis Journals, vol. 25(4), pages 429-445, June.
    12. José M. Díaz-Puente & Adolfo Cazorla & Ignacio de los Ríos, 2007. "Policy Support for the Diffusion of Innovation among SMEs: An Evaluation Study in the Spanish Region of Madrid," European Planning Studies, Taylor & Francis Journals, vol. 17(3), pages 365-387, February.
    13. Drejer, Ina, 2004. "Identifying innovation in surveys of services: a Schumpeterian perspective," Research Policy, Elsevier, vol. 33(3), pages 551-562, April.
    14. Jan Mattsson & Jon Sundbo & Christjan Fussing-Jensen, 2005. "Innovation Systems in Tourism: The Roles of Attractors and Scene-Takers," Industry and Innovation, Taylor & Francis Journals, vol. 12(3), pages 357-381.
    15. José A. Camacho & Mercedes Rodríguez, 2005. "How innovative are services? an empirical analysis for Spain," The Service Industries Journal, Taylor & Francis Journals, vol. 25(2), pages 253-271, March.
    16. Ina Drejer, 2002. "A Schumpeterian Perspective on Service Innovation," DRUID Working Papers 02-09, DRUID, Copenhagen Business School, Department of Industrial Economics and Strategy/Aalborg University, Department of Business Studies.
    17. Stephen P. Osborne, 2010. "Delivering Public Services: Time for a new theory?," Public Management Review, Taylor & Francis Journals, vol. 12(1), pages 1-10, January.

  78. Faridah Djellal & Faïz Gallouj, 2002. "Hisser la question de l'innovation dans les services hors de la trappe de compétence," Post-Print halshs-00198328, HAL.

    Cited by:

    1. Jordane Steiner & Yves Cinotti, 2014. "A Typology of Innovations of Service in the Hospitality Industry [Typologie des innovations de service dans l’hôtellerie]," Post-Print hal-01286091, HAL.

  79. Jean Gadrey & Faïz Gallouj, 2002. "Productivity, Innovation and Knowledge in Services. New Economic and Socio-Economic Approaches," Post-Print halshs-00198351, HAL.

    Cited by:

    1. Tiina Tuominen & Marja Toivonen, 2011. "Studying Innovation And Change Activities In Kibs Through The Lens Of Innovative Behaviour," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 15(02), pages 393-422.
    2. Alexandre Trigo, 2013. "The Nature of Innovation in R&D- and Non-R&D-Intensive Service Firms: Evidence from Firm-Level Latent Class Analysis," Industry and Innovation, Taylor & Francis Journals, vol. 20(1), pages 48-68, January.
    3. Faridah Djellal & Faïz Gallouj, 2007. "Innovation and Employment Effects in Services: A Review of the Literature and an Agenda for Research," The Service Industries Journal, Taylor & Francis Journals, vol. 27(3), pages 193-214, April.
    4. Dharmesh Gupta & Ruchita Gupta & Karuna Jain & Kirankumar S. Momaya, 2017. "Innovations in Mobile Value-Added Services: Findings from Cases in India," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 14(06), pages 1-27, December.
    5. Martina Bosone & Maria Casola & Gaia Daldanise & Domenico Vito, 2023. "Stimulating Circular Urban Regeneration through Cultural and Sustainable Communities: The Proposal for a Green Blue Youth Vision 2030," Sustainability, MDPI, vol. 15(14), pages 1-30, July.
    6. Mohan, Preeya & Strobl, Eric & Watson, Patrick, 2021. "Innovation, market failures and policy implications of KIBS firms: The case of Trinidad and Tobago's oil and gas sector," Energy Policy, Elsevier, vol. 153(C).
    7. Noronha, Teresa, 2013. "KIBS in Peripheral Regions: Major Outlines," Spatial and Organizational Dynamics Discussion Papers 2013-4, CIEO-Research Centre for Spatial and Organizational Dynamics, University of Algarve.
    8. Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Post-Print halshs-01133797, HAL.
    9. Marika Makkonen & Anna Aminoff & Katri Valkokari, 2018. "Stimulating Supplier Innovation In A Complex And Regulated Business Environment — A Dyadic Case Study," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 22(03), pages 1-34, April.
    10. Xing Shi & Yanrui Wu & Dingtao Zhao, 2014. "Knowledge intensive business services and their impact on innovation in China," Service Business, Springer;Pan-Pacific Business Association, vol. 8(4), pages 479-498, December.
    11. Mina, Andrea & Bascavusoglu-Moreau, Elif & Hughes, Alan, 2014. "Open service innovation and the firm's search for external knowledge," Research Policy, Elsevier, vol. 43(5), pages 853-866.
    12. Gallouj, Faïz, 2002. "Services innovation: assimilation, differentiation, inversion and integration," MPRA Paper 62174, University Library of Munich, Germany.
    13. valter di Giacinto & Giacinto Micucci & Alessandro Tosoni, 2018. "Knowledge intensive business services and urban areas: an analysis of localization and productivity on Italian data," Questioni di Economia e Finanza (Occasional Papers) 443, Bank of Italy, Economic Research and International Relations Area.
    14. Valter Giacinto & Giacinto Micucci & Alessandro Tosoni, 2020. "The agglomeration of knowledge-intensive business services firms," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 65(3), pages 557-590, December.
    15. Krzysztof Borodako & Jadwiga Berbeka & Michał Rudnicki, 2014. "The Potential of Local KIBS Companies as a Determinant of Tourism Development in Krakow," Tourism Economics, , vol. 20(6), pages 1337-1348, December.
    16. Seungil Yum, 2019. "The interaction between knowledge-intensive business services and urban economy," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 63(1), pages 53-83, August.
    17. Francisco Mas-Verdú & Anthony Wensley & Martin Alba & José García Álvarez-Coque, 2011. "How much does KIBS contribute to the generation and diffusion of innovation?," Service Business, Springer;Pan-Pacific Business Association, vol. 5(3), pages 195-212, September.
    18. Jeroen Content & Nicola Cortinovis & Koen Frenken & Jacob Jordaan, 2022. "The roles of KIBS and R&D in the industrial diversification of regions," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 68(1), pages 29-64, February.
    19. Kotaro Nakamura & Akio Kameoka, 2007. "Service Business Planning Towards Shared Service Roadmapping — An Application To Rf-Id Using Service In The Research Activities Of A Japanese Industrial Association," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 4(04), pages 511-535.
    20. Matthias Gotsch & Christiane Hipp, 2011. "Measurement of innovation activities in the knowledge-intensive services industry: a trademark approach," The Service Industries Journal, Taylor & Francis Journals, vol. 32(13), pages 2167-2184, March.
    21. Barbara Masiello & Alessandra Marasco & Francesco Izzo, 2013. "CO-creation in creative services: the role of client in advertising agencies? innovation," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2013(2), pages 131-155.
    22. Rodriguez, Mercedes & Doloreux, David & Shearmur, Richard, 2017. "Variety in external knowledge sourcing and innovation novelty: Evidence from the KIBS sector in Spain," Technovation, Elsevier, vol. 68(C), pages 35-43.
    23. David Doloreux & Anika Laperrière, 2014. "Internationalisation and innovation in the knowledge-intensive business services," Service Business, Springer;Pan-Pacific Business Association, vol. 8(4), pages 635-657, December.
    24. Faridah Djellal & Faïz Gallouj, 2006. "The relationship between innovation and employment in services: A review of the literature and an agenda for research," Post-Print halshs-01113854, HAL.
    25. Probert, Jocelyn & Connell, David & Mina, Andrea, 2013. "R&D service firms: The hidden engine of the high-tech economy?," Research Policy, Elsevier, vol. 42(6), pages 1274-1285.
    26. Fred Gault, 2013. "The Oslo Manual," Chapters, in: Fred Gault (ed.), Handbook of Innovation Indicators and Measurement, chapter 2, pages 41-59, Edward Elgar Publishing.
    27. Benoît Desmarchelier, 2018. "Service Economies and Complexity," Post-Print hal-02393045, HAL.
    28. Samul Joanna & Skapska Elzbieta & Pankov Dmitrij, 2019. "Employees’ Competences in Knowledge-Intensive Business Sector – Comparative Analysis in Two Cee Countries," Studia Universitatis Babeș-Bolyai Oeconomica, Sciendo, vol. 64(1), pages 3-15, April.
    29. Olsen, Jane & Lee, Boon-Chye & Hodgkinson, Ann, 2006. "Innovation in Small and Medium-Sized Enterprises: A Study of Businesses in New South Wales, Australia," Economics Working Papers wp06-04, School of Economics, University of Wollongong, NSW, Australia.
    30. Olga V. Kotomina, 2015. "Spatial Dimension of Knowledge Intensive Business Services in Russia," HSE Working papers WP BRP 50/STI/2015, National Research University Higher School of Economics.
    31. Doloreux, David & Zenker, Andrea & Muller, Emmanuel, 2008. "Services à forte intensité de connaissances, contexte régional et comportements d'innovation: une comparaison internationale," Working Papers "Firms and Region" R1/2008, Fraunhofer Institute for Systems and Innovation Research (ISI).
    32. Lourens Broersma & Bart Van Ark, 2007. "Ict, Business Services And Labour Productivity Growth," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 16(6), pages 433-449.
    33. Cariza Teixeira Bohrer & Eduardo Raupp De Vargas, 2013. "How To Better Identify And Measure R&D In Services: Constraints In Brazilian Hospitals," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 10(03), pages 1-20.
    34. Gisela Di Meglio & Metka Stare & Andrés Maroto & Luis Rubalcaba, 2015. "Public Services Performance: An Extended Framework and Empirical Assessment across the Enlarged EU," Environment and Planning C, , vol. 33(2), pages 321-341, April.
    35. Marina Doroshenko & Ian Miles & Dmitri Vinogradov, 2013. "Knowledge Intensive Business Services As Generators Of Innovations," HSE Working papers WP BRP 12/STI/2013, National Research University Higher School of Economics.
    36. Lei Lin, 2013. "The impact of service innovation on firm performance," The Service Industries Journal, Taylor & Francis Journals, vol. 33(15-16), pages 1599-1632, December.
    37. Evangelista, Rinaldo & Vezzani, Antonio, 2010. "The economic impact of technological and organizational innovations. A firm-level analysis," Research Policy, Elsevier, vol. 39(10), pages 1253-1263, December.
    38. Christiane Hipp & Jorge Gallego & Luis Rubalcaba, 2015. "Shaping innovation in European knowledge-intensive business services," Service Business, Springer;Pan-Pacific Business Association, vol. 9(1), pages 41-55, March.
    39. Heidi Wiig Aslesen & Arne Isaksen & Lasse Sigbjørn Stambøl, 2004. "KIBS and industrial development of cities.Labour mobility, innovation and client interaction," ERSA conference papers ersa04p475, European Regional Science Association.
    40. Furrer, Olivier & Sudharshan, Devanathan & Tsiotsou, Rodoula H. & Liu, Ben S., 2016. "A framework for innovative service design," FSES Working Papers 476, Faculty of Economics and Social Sciences, University of Freiburg/Fribourg Switzerland.
    41. Katriina Valminen & Marja Toivonen, 2010. "Seeking efficiency through productisation: a case study of small KIBS participating in a productisation project," The Service Industries Journal, Taylor & Francis Journals, vol. 32(2), pages 273-289, September.
    42. Amara, Nabil & D'Este, Pablo & Landry, Réjean & Doloreux, David, 2016. "Impacts of obstacles on innovation patterns in KIBS firms," Journal of Business Research, Elsevier, vol. 69(10), pages 4065-4073.
    43. JIVAN Alexandru & NACHESCU Miruna, 2019. "Service: From General Validity In Economics, To Dominant Logic In Marketing," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(2), pages 290-300, December.

  80. Faïz Gallouj, 2002. "Innovation in the Service Economy: the New Wealth of Nations," Post-Print hal-01111977, HAL.

    Cited by:

    1. Faïz Gallouj & Faridah Djellal, 2012. "Two decades of research on innovation in services: which place for public services?," Post-Print halshs-00960624, HAL.
    2. Garcia-Goni, Manuel & Maroto, Andres & Rubalcaba, Luis, 2007. "Innovation and motivation in public health professionals," Health Policy, Elsevier, vol. 84(2-3), pages 344-358, December.
    3. Tiina Tuominen & Marja Toivonen, 2011. "Studying Innovation And Change Activities In Kibs Through The Lens Of Innovative Behaviour," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 15(02), pages 393-422.
    4. Wenjia Zhu & Jiancheng Guan, 2013. "A bibliometric study of service innovation research: based on complex network analysis," Scientometrics, Springer;Akadémiai Kiadó, vol. 94(3), pages 1195-1216, March.
    5. Alexandre Trigo, 2013. "The Nature of Innovation in R&D- and Non-R&D-Intensive Service Firms: Evidence from Firm-Level Latent Class Analysis," Industry and Innovation, Taylor & Francis Journals, vol. 20(1), pages 48-68, January.
    6. Frida Thomas Pacho, 2018. "Diversified Network Effects on Innovation Performance in Tanzania: Innovation Strategy in Service Firms," Journal of Entrepreneurship and Business Innovation, Macrothink Institute, Journal of Entrepreneurship and Business Innovation, vol. 5(1), pages 1-1, December.
    7. Pascal Petit, 2010. "Innovation and Services: On Biases and Beyond," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 17, Edward Elgar Publishing.
    8. Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2013. "Environmental policies and eco-innovations by service firms: An agent-based model," Technological Forecasting and Social Change, Elsevier, vol. 80(7), pages 1395-1408.
    9. Faïz Gallouj & Céline Merlin-Brogniart & Anne-Catherine Moursli-Provost, 2013. "Public–private partnerships in hospital innovation: what lessons for hospital management?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 11, pages 265-302, Edward Elgar Publishing.
    10. Faïz Gallouj, 2009. "Innovation in services: a review of the debate and a research agenda," Post-Print halshs-01113912, HAL.
    11. Faridah Djellal & D. Francoz & Camal Gallouj & Faïz Gallouj & Y. Jacquin, 2003. "Revising the definition of research and development in the light of the specificities of services," Post-Print halshs-00006723, HAL.
    12. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Les services dans les réseaux d'innovation et les réseaux d'innovation dans les services : des réseaux d'innovation traditionnels (RIT) aux réseaux d'innovation de service public (RISP)," Working Papers halshs-01934289, HAL.
    13. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.
    14. Faridah Djellal & Faïz Gallouj, 2007. "Innovation and Employment Effects in Services: A Review of the Literature and an Agenda for Research," The Service Industries Journal, Taylor & Francis Journals, vol. 27(3), pages 193-214, April.
    15. Faïz Gallouj, 2012. "Service: innovation, performance and public policy," Working Papers hal-01111765, HAL.
    16. Chang, Yuan-Chieh & Chen, Min-Nan, 2016. "Service regime and innovation clusters: An empirical study from service firms in Taiwan," Research Policy, Elsevier, vol. 45(9), pages 1845-1857.
    17. Jon Sundbo, 2010. "The Toilsome Path of Service Innovation: The Effects of the Law of Low Human Multi-task Capability," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 12, Edward Elgar Publishing.
    18. Deiaco, Enrico & Homén, Magnus & McKelvey, Maureen, 2008. "What does it Mean Conceptually that Universities Compete?," Working Paper Series in Economics and Institutions of Innovation 139, Royal Institute of Technology, CESIS - Centre of Excellence for Science and Innovation Studies.
    19. Tether, Bruce S. & Tajar, Abdelouahid, 2008. "Beyond industry-university links: Sourcing knowledge for innovation from consultants, private research organisations and the public science-base," Research Policy, Elsevier, vol. 37(6-7), pages 1079-1095, July.
    20. Thierry Burger-Helmchen, 2011. "Cycle d’innovation dans les services, différences technologiques et similarités organisationnelles dans les entreprises de mécanique françaises et allemandes," Working Papers of BETA 2011-12, Bureau d'Economie Théorique et Appliquée, UDS, Strasbourg.
    21. Faridah Djellal & Faïz Gallouj, 2006. "Innovation in care services for the elderly," The Service Industries Journal, Taylor & Francis Journals, vol. 26(3), pages 303-327, April.
    22. Pierre Labarthe & Faïz Gallouj & Faridah Djellal, 2013. "Effects of institutions on the integration of end-users’ knowledge in ServPPINs: lessons from two case studies in agro-environmental knowledge-intensive services," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 12, pages 303-325, Edward Elgar Publishing.
    23. Alarcón, José Carlos & Aguilar, Rocio & Galán, Jose Luis, 2019. "Determinants of innovation output in Spanish knowledge-intensive service firms: Stability analysis throughout the economic crisis of 2008," Structural Change and Economic Dynamics, Elsevier, vol. 49(C), pages 228-244.
    24. Evangelista, Rinaldo & Lucchese, Matteo & Meliciani, Valentina, 2013. "Business services, innovation and sectoral growth," Structural Change and Economic Dynamics, Elsevier, vol. 25(C), pages 119-132.
    25. Yang-Fei Tai & Yi-Chieh Wang & Ching-Ching Luo, 2021. "Technology- or human-related service innovation? Enhancing customer satisfaction, delight, and loyalty in the hospitality industry," Service Business, Springer;Pan-Pacific Business Association, vol. 15(4), pages 667-694, December.
    26. Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Post-Print halshs-01133797, HAL.
    27. Immacolata Vellecco & Alessandra Mancino, 2015. "Le reti del Terzo Settore e la sfida per l?integrazione degli immigrati," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 155-172.
    28. Francesco Izzo & Barbara Masiello, 2015. "Strategie di innovazione nelle imprese creative di servizi," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 63-104.
    29. Jorge Gallego & Luis Rubalcaba, 2013. "Patterns of public–private collaboration for innovation in Europe," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 6, pages 139-163, Edward Elgar Publishing.
    30. Xavier Vence & Alexandre Trigo, 2010. "Global and National Cooperation in Service Innovation," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 23, Edward Elgar Publishing.
    31. Gallouj, Faïz & Weber, K. Matthias & Stare, Metka & Rubalcaba, Luis, 2015. "The futures of the service economy in Europe: A foresight analysis," Technological Forecasting and Social Change, Elsevier, vol. 94(C), pages 80-96.
    32. Mario D. Tello, 2013. "Science, Technology and Innovation in Peru 2000-2012: The Case of Services," Documentos de Trabajo / Working Papers 2013-353, Departamento de Economía - Pontificia Universidad Católica del Perú.
    33. Pierre-Yves Léo & Marie-Christine Longe Monnoyer & Jean Philippe, 2010. "Service Innovation and international performance, Preliminary findings on a knowledge intensive business services research”," Post-Print hal-02567604, HAL.
    34. Faridah Djellal & Faïz Gallouj, 2008. "Innovation dans les services et entrepreneuriat : au-delà des conceptions industrialistes et technologistes du développement durable," Working Papers hal-01111716, HAL.
    35. Paul Windrum & Manuel García-Go-i & Eileen Fairhurst, 2010. "Innovation in Public Health Care: Diabetes Education in the UK," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 6, Edward Elgar Publishing.
    36. Faridah Djellal & Faïz Gallouj, 2015. "Taking into account hidden innovation in innovation networks: the role of public-private innovation networks in services," Working Papers halshs-01191137, HAL.
    37. Faridah Djellal & Camal Gallouj & Faïz Gallouj & Karim Gallouj, 2004. "L'innovation à l'hôpital : une grille d'analyse et des études de cas," Working Papers hal-01111804, HAL.
    38. J Howells & B Tether & F Gallouj & F Djellal & C Gallouj & K Blind & J Edler & C Hipp & F Montobbio & N Corrocher & A Macpherson & D Banach, 2004. "Innovation in Services: Issues at Stake and Trends," Working Papers halshs-01113600, HAL.
    39. Fourcroy, Charlotte & Gallouj, Faiz & Decellas, Fabrice, 2012. "Energy consumption in service industries: Challenging the myth of non-materiality," Ecological Economics, Elsevier, vol. 81(C), pages 155-164.
    40. Gallouj, Faïz, 2002. "Services innovation: assimilation, differentiation, inversion and integration," MPRA Paper 62174, University Library of Munich, Germany.
    41. Luis Rubalcaba, 2022. "Understanding Innovation in Education: A Service Co-Production Perspective," Economies, MDPI, vol. 10(5), pages 1-22, April.
    42. Tello, Mario D., 2017. "Innovation and productivity in services and manufacturing firms: the case of Peru," Revista CEPAL, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL), April.
    43. Jaakko Siltaloppi & Marja Toivonen, 2015. "Integration of planning and execution in service innovation," The Service Industries Journal, Taylor & Francis Journals, vol. 35(4), pages 197-216, February.
    44. Marie-Christine Monnoyer-Longé, 2010. "Entrepreneurship and Service Innovation: A Challenge for Local Development," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 24, Edward Elgar Publishing.
    45. Kirsi Hyttinen & Sampsa Ruutu & Mika Nieminen & Faiz Gallouj & Marja Toivonen, 2014. "A system dynamic and multi-criteria evaluation of innovations in environmental services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 29-52.
    46. Jan Bröchner, 2010. "Innovation in Construction," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 31, Edward Elgar Publishing.
    47. Spyros Arvanitis, 2008. "Explaining Innovative Activity In Service Industries: Micro Data Evidence For Switzerland," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 17(3), pages 209-225.
    48. Djellal, Faridah & Gallouj, FaIz, 2005. "Mapping innovation dynamics in hospitals," Research Policy, Elsevier, vol. 34(6), pages 817-835, August.
    49. Andre Barcet, 2010. "Innovation in Services: A New Paradigm and Innovation Model," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 2, Edward Elgar Publishing.
    50. Faridah Djellal & Faïz Gallouj, 2006. "Un modèle d’analyse de la dynamique de l’innovation dans les services : le cas des services de types architecturaux," Post-Print halshs-01114094, HAL.
    51. Souto, Jaime E., 2015. "Business model innovation and business concept innovation as the context of incremental innovation and radical innovation," Tourism Management, Elsevier, vol. 51(C), pages 142-155.
    52. Faïz Gallouj & Luis Rubalcaba & Marja Toivonen & Paul Windrum, 2017. "Understanding social innovation in services industries," Post-Print halshs-01672451, HAL.
    53. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation," Working Papers halshs-01934275, HAL.
    54. Pim den Hertog & Luis Rubalcaba, 2010. "Policy Frameworks for Service Innovation: A Menu-Approach," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 26, Edward Elgar Publishing.
    55. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Services in innovation networks and innovation networks in services: from traditional innovation networks (TINs) to public service innovation networks (PSINs)," Post-Print halshs-01934282, HAL.
    56. Faridah Djellal & Faïz Gallouj, 2005. "La relation innovation-emploi dans les services : un bilan et un agenda de recherche," Post-Print halshs-01113822, HAL.
    57. Faridah Djellal & Faïz Gallouj, 2008. "A model for analysing the innovation dynamic in services: the case of ‘assembled’ services," Post-Print halshs-01114104, HAL.
    58. Witell, Lars & Snyder, Hannah & Gustafsson, Anders & Fombelle, Paul & Kristensson, Per, 2016. "Defining service innovation: A review and synthesis," Journal of Business Research, Elsevier, vol. 69(8), pages 2863-2872.
    59. P.W. Daniels, 2011. "Service industries at a crossroads: some fragile assumptions and future challenges," The Service Industries Journal, Taylor & Francis Journals, vol. 32(4), pages 619-639, June.
    60. Huma Fatima & Ammar Rashid, 2015. "A Meta-Analysis of Service Science Research," International Journal of Economics and Empirical Research (IJEER), The Economics and Social Development Organization (TESDO), vol. 3(7), pages 352-360, July.
    61. Peter Daniels, 2010. "Services Innovation in a Globalized Economy," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 19, Edward Elgar Publishing.
    62. Lehrer, Mark & Ordanini, Andrea & DeFillippi, Robert & Miozzo, Marcela, 2012. "Challenging the orthodoxy of value co-creation theory: A contingent view of co-production in design-intensive business services," European Management Journal, Elsevier, vol. 30(6), pages 499-509.
    63. Petra Gyurácz-Németh & Nóra Friedrich & Alan Clarke, 2013. "Innovation in Special Hotels as a Key to Success," Active Citizenship by Knowledge Management & Innovation: Proceedings of the Management, Knowledge and Learning International Conference 2013,, ToKnowPress.
    64. Miozzo, Marcela & Grimshaw, Damian, 2008. "Service multinationals and forward linkages with client firms: The case of IT outsourcing in Argentina and Brazil," International Business Review, Elsevier, vol. 17(1), pages 8-27, February.
    65. Rafael Cáceres & Joaquin Guzmán, 2015. "Seeking an innovation structure common to both manufacturing and services," Service Business, Springer;Pan-Pacific Business Association, vol. 9(3), pages 361-379, September.
    66. Marit Engen & Peter Magnusson, 2015. "Exploring the role of front-line employees as innovators," The Service Industries Journal, Taylor & Francis Journals, vol. 35(6), pages 303-324, April.
    67. Faridah Djellal & Faïz Gallouj, 2010. "The Innovation Gap and the Performance Gap in the Service Economies: A Problem for Public Policy," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 27, Edward Elgar Publishing.
    68. John Bryson & Luis Rubalcaba & Patrik Ström, 2011. "Services, innovation, employment and organisation: research gaps and challenges for the next decade," The Service Industries Journal, Taylor & Francis Journals, vol. 32(4), pages 641-655, June.
    69. Faïz Gallouj & Faridah Djellal (ed.), 2010. "The Handbook of Innovation and Services," Books, Edward Elgar Publishing, number 12872.
    70. Kirsi Hyytinen & Faïz Gallouj & Marja Toivonen, 2014. "A multi-criteria and multi-actor perspective for the evaluation of sustainability services," Post-Print halshs-01133963, HAL.
    71. Mai, Enping (Shirley) & Ketron, Seth, 2022. "How retailer ownership of vs. collaboration with sharing economy apps affects anticipated service quality and value co-creation," Journal of Business Research, Elsevier, vol. 140(C), pages 684-692.
    72. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: a mapping," Post-Print halshs-02498297, HAL.
    73. Paul Windrum & Doris Schartinger & Luis Rubalcaba & Faiz F. Gallouj & Marja Toivonen, 2016. "The co-creation of multi-agent social innovations," Post-Print halshs-01322603, HAL.
    74. Kindström, Daniel & Kowalkowski, Christian & Sandberg, Erik, 2013. "Enabling service innovation: A dynamic capabilities approach," Journal of Business Research, Elsevier, vol. 66(8), pages 1063-1073.
    75. Nor Asiah Omar & Muhamad Azrin Nazri & Syed Shah Alam & Azhar Ahmad, 2016. "Assessing the Factors Influencing Service Innovation Capabilities and Performance," Information Management and Business Review, AMH International, vol. 8(4), pages 52-63.
    76. Brigitte Preissl, 2007. "The German Service Gap Or: Re‐Organising The Manufacturing––Services Puzzle," Metroeconomica, Wiley Blackwell, vol. 58(3), pages 457-478, July.
    77. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2002. "L’hôpital : de l’innovation médicale à l’innovation de service," Post-Print halshs-01113818, HAL.
    78. Faïz Gallouj & Paul Windrum, 2009. "Services and Services Innovation," Post-Print halshs-01133775, HAL.
    79. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: from traditional innovation networks to public service innovation networks for social innovation," Post-Print halshs-03177975, HAL.
    80. Sundbo, Jon & Orfila-Sintes, Francina & Sorensen, Flemming, 2007. "The innovative behaviour of tourism firms--Comparative studies of Denmark and Spain," Research Policy, Elsevier, vol. 36(1), pages 88-106, February.
    81. Ongkittikul, Sumet & Geerlings, Harry, 2006. "Opportunities for innovation in public transport: Effects of regulatory reforms on innovative capabilities," Transport Policy, Elsevier, vol. 13(4), pages 283-293, July.
    82. Gallego, Jorge & Rubalcaba, Luis & Suárez, Cristina, 2013. "Knowledge for innovation in Europe: The role of external knowledge on firms' cooperation strategies," Journal of Business Research, Elsevier, vol. 66(10), pages 2034-2041.
    83. Peter Wood, 2005. "A service-informed approach to regional innovation -- or adaptation?," The Service Industries Journal, Taylor & Francis Journals, vol. 25(4), pages 429-445, June.
    84. Graciela Corral de Zubielqui & Janice Jones & David Audretsch, 2019. "The influence of trust and collaboration with external partners on appropriability in open service firms," The Journal of Technology Transfer, Springer, vol. 44(2), pages 540-558, April.
    85. Faridah Djellal & Faïz Gallouj, 2006. "The relationship between innovation and employment in services: A review of the literature and an agenda for research," Post-Print halshs-01113854, HAL.
    86. José M. Díaz-Puente & Adolfo Cazorla & Ignacio de los Ríos, 2007. "Policy Support for the Diffusion of Innovation among SMEs: An Evaluation Study in the Spanish Region of Madrid," European Planning Studies, Taylor & Francis Journals, vol. 17(3), pages 365-387, February.
    87. Rinaldo Evangelista & Matteo Lucchese & Valentina Meliciani, 2015. "Business services and the export performances of manufacturing industries," Journal of Evolutionary Economics, Springer, vol. 25(5), pages 959-981, November.
    88. Fred Gault, 2013. "The Oslo Manual," Chapters, in: Fred Gault (ed.), Handbook of Innovation Indicators and Measurement, chapter 2, pages 41-59, Edward Elgar Publishing.
    89. Kalogerakis, Katharina & Wagenstetter, Nikolaus, 2014. "A General Framework for Open Service Innovation in Logistics," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Blecker, Thorsten & Kersten, Wolfgang & Ringle, Christian M. (ed.), Innovative Methods in Logistics and Supply Chain Management: Current Issues and Emerging Practices. Proceedings of the Hamburg International Conferenc, volume 19, pages 27-47, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    90. Kirsi Hyytinen & Sampsa Ruutur & Mika Nieminen & Faïz Gallouj & Marja Toivonen, 2014. "Evaluation of services linked to the sustainability: a dynamic and multi-criteria approach," Post-Print hal-01111817, HAL.
    91. Jan Mattsson & Jon Sundbo & Christjan Fussing-Jensen, 2005. "Innovation Systems in Tourism: The Roles of Attractors and Scene-Takers," Industry and Innovation, Taylor & Francis Journals, vol. 12(3), pages 357-381.
    92. Nala Alahmari & Rashid Mehmood & Ahmed Alzahrani & Tan Yigitcanlar & Juan M. Corchado, 2023. "Autonomous and Sustainable Service Economies: Data-Driven Optimization of Design and Operations through Discovery of Multi-Perspective Parameters," Sustainability, MDPI, vol. 15(22), pages 1-44, November.
    93. Hanna-Kaisa Ellonen & Piia Karhu, 2006. "Always The Little Brother? Digital-Product Innovation In The Media Sector," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 3(01), pages 83-105.
    94. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2003. "L’innovation dans les services et par les services: un bilan des travaux français récents (1999-2002)," Post-Print halshs-01114092, HAL.
    95. Tether, Bruce S. & Tajar, Abdelouahid, 2008. "The organisational-cooperation mode of innovation and its prominence amongst European service firms," Research Policy, Elsevier, vol. 37(4), pages 720-739, May.
    96. Faridah Djellal & Faïz Gallouj, 2011. "Innovation dans les services, performance et politique publique," Post-Print halshs-00749594, HAL.
    97. Marcella De Martino, 2015. "L?innovazione collaborativa nei porti: aspetti metodologici ed alcune evidenze empiriche," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 105-126.
    98. Rinaldo Evangelista & Maria Savona, 2010. "Innovation and Employment in Services," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 16, Edward Elgar Publishing.
    99. Faridah Djellal & Faïz Gallouj, 2013. "How public–private innovation networks in services (ServPPINs) differ from other innovation networks: what lessons for theory?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 2, pages 21-58, Edward Elgar Publishing.
    100. Cristina Castro-Lucas & Mbaye Fall Diallo & Pierre-Yves Léo & Jean Philippe, 2013. "Do innovators perform abroad? Findings from two producer's service sectors," The Service Industries Journal, Taylor & Francis Journals, vol. 33(3-4), pages 392-408, February.
    101. Faridah Djellal & Faïz Gallouj, 2009. "Innovation gap, performance gap and policy gap in the service economies," Post-Print halshs-01113940, HAL.
    102. Trigo, Alexandre & Vence, Xavier, 2012. "Scope and patterns of innovation cooperation in Spanish service enterprises," Research Policy, Elsevier, vol. 41(3), pages 602-613.
    103. Faïz Gallouj & Maria Savona, 2010. "Towards a Theory of Innovation in Services: A State of the Art," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 1, Edward Elgar Publishing.
    104. Rinaldo Evangelista & Matteo Lucchese & Valentina Meliciani, 2013. "The contribution of Business services to the export performances of manufacturing industries. An empirical study on 5 European countries," Working Papers 14, Birkbeck Centre for Innovation Management Research, revised Nov 2013.
    105. Oscar Montes Pineda & Luis Rubalcaba, 2015. "Human or technological resources? A dilemma in education provision," Investigaciones de Economía de la Educación volume 10, in: Marta Rahona López & Jennifer Graves (ed.), Investigaciones de Economía de la Educación 10, edition 1, volume 10, chapter 24, pages 469-490, Asociación de Economía de la Educación.
    106. Pim Den Hertog & Faïz Gallouj & Jeroen Segers, 2009. "Measuring innovation in a ‘low-tech’ service industry: the case of the Dutch hospitality industry," The Service Industries Journal, Taylor & Francis Journals, vol. 31(9), pages 1429-1449, November.
    107. Santiago R. Martínez-Argüelles & Fernando Rubiera-Morollón, 2006. "Outsourcing of advanced business services in the Spanish economy: Explanation and estimation of the regional effects," The Service Industries Journal, Taylor & Francis Journals, vol. 26(3), pages 267-285, April.
    108. José A. Camacho & Mercedes Rodríguez, 2005. "How innovative are services? an empirical analysis for Spain," The Service Industries Journal, Taylor & Francis Journals, vol. 25(2), pages 253-271, March.
    109. Maria de Lurdes Calisto & Soumodip Sarkar, 2017. "Innovation and corporate entrepreneurship in service businesses," Service Business, Springer;Pan-Pacific Business Association, vol. 11(3), pages 581-600, September.
    110. Faridah Djellal & Faïz Gallouj, 2009. "Innovation in services and entrepreneurship: beyond industrialist and technologist concepts of sustainable development," Working Papers hal-01111795, HAL.
    111. Charlotte Fourcroy & Faïz Gallouj & Fabrice Decellas, 2011. "Challenging the myth of non-materiality. Energy consumption in service industries," Post-Print halshs-01114002, HAL.
    112. Knut Blind, 2006. "A taxonomy of standards in the service sector: Theoretical discussion and empirical test," The Service Industries Journal, Taylor & Francis Journals, vol. 26(4), pages 397-420, June.
    113. David B. Audretsch & Clara Martínez-Fuentes & Manuela Pardo-del-Val, 2011. "Incremental innovation in services through continuous improvement," The Service Industries Journal, Taylor & Francis Journals, vol. 31(12), pages 1921-1930, January.
    114. Cesaltina Pacheco Pires & Soumodip Sarkar & Luísa Carvalho, 2008. "Innovation in services -- how different from manufacturing?," The Service Industries Journal, Taylor & Francis Journals, vol. 28(10), pages 1339-1356, December.
    115. Faridah Djellal & Faïz Gallouj, 2009. "Les réseaux d’innovation public-privé dans les services (RIPPS) ne sont pas des réseaux d’innovation (RI) comme les autres : quels enseignements pour les politiques publiques ?," Post-Print halshs-01113944, HAL.
    116. Bruce Tether, 2005. "Do Services Innovate (Differently)? Insights from the European Innobarometer Survey," Industry and Innovation, Taylor & Francis Journals, vol. 12(2), pages 153-184.
    117. Stephen P. Osborne, 2010. "Delivering Public Services: Time for a new theory?," Public Management Review, Taylor & Francis Journals, vol. 12(1), pages 1-10, January.
    118. Jeremy Howells, 2010. "Services and Innovation and Service Innovation: New Theoretical Directions," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 3, Edward Elgar Publishing.
    119. Jean Philippe & Pierre-Yves Léo, 2010. "Innovation and Internationalization: A Dynamic Coupling for Business-to-Business Services," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 21, Edward Elgar Publishing.
    120. Denis Harrisson & Juan-Luis Klein & Paul Leduc Browne, 2010. "Social Innovation, Social Enterprise and Services," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 9, Edward Elgar Publishing.
    121. Charlotte Fourcroy, 2014. "Innovation logics and energy consumption in the service sector: a characteristics-based approach and its application to food retail services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 115-138.
    122. Love, James H. & Roper, Stephen & Bryson, John R., 2011. "Openness, knowledge, innovation and growth in UK business services," Research Policy, Elsevier, vol. 40(10), pages 1438-1452.
    123. Stefano Landi & Salvatore Russo, 2019. "Co-production as an interpretative framework in the creation of value in public services," Working Papers 01, Department of Management, Università Ca' Foscari Venezia.
    124. John R. Bryson, 2010. "Service Innovation and Manufacturing Innovation: Bundling and Blending Services and Products in Hybrid Production Systems to Produce Hybrid Products," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 28, Edward Elgar Publishing.
    125. Faridah Djellal & Faïz Gallouj, 2008. "L'innovation gap et le performance gap dans les économies de services : un défi pour les politiques publiques," Post-Print halshs-01113900, HAL.

  81. Faïz Gallouj, 2002. "Interactional innovation: a neoschumpeterian model," Post-Print halshs-00198413, HAL.

    Cited by:

    1. Faïz Gallouj & Faridah Djellal, 2012. "Two decades of research on innovation in services: which place for public services?," Post-Print halshs-00960624, HAL.
    2. Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2020. "Mapping social innovation networks: Knowledge intensive social services as systems builders," Technological Forecasting and Social Change, Elsevier, vol. 157(C).
    3. Faridah Djellal & Faïz Gallouj, 2007. "Innovation and Employment Effects in Services: A Review of the Literature and an Agenda for Research," The Service Industries Journal, Taylor & Francis Journals, vol. 27(3), pages 193-214, April.
    4. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2021. "Which innovation regime for public service innovation networks for social innovation (PSINSIs)? lessons from a European cases database," Post-Print halshs-03177933, HAL.
    5. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2012. "Knowledge intensive business services and long term growth," Post-Print halshs-00748661, HAL.
    6. Marc Spiller & Brian McIntosh & Roger Seaton & Paul Jeffrey, 2013. "Implementing Pollution Source Control—Learning from the Innovation Process in English and Welsh Water Companies," Water Resources Management: An International Journal, Published for the European Water Resources Association (EWRA), Springer;European Water Resources Association (EWRA), vol. 27(1), pages 75-94, January.
    7. Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Post-Print halshs-01133797, HAL.
    8. Gallouj, Faïz, 2002. "Services innovation: assimilation, differentiation, inversion and integration," MPRA Paper 62174, University Library of Munich, Germany.
    9. Milorad Bejatovic, Goran Bejatovic, Gordana Bejatovic, 2015. "The Adjustment Of Developing Strategies Of Domestic Enterprises Under The Condition Of Global Business," Ekonomika, Journal for Economic Theory and Practice and Social Issues 2014-04, „Ekonomika“ Society of Economists, Niš (Serbia).
    10. Faïz Gallouj, 2000. "Knowledge-intensive Business Services: Processing Knowledge and Producing Innovation," Post-Print halshs-01113809, HAL.
    11. Faridah Djellal & Faïz Gallouj, 2006. "Les services publics à l’épreuve de la productivité et la productivité à l’épreuve des services publics," Post-Print halshs-01113831, HAL.
    12. Daria Ciriaci & Sandro Montresor & Daniela Palma, 2013. "Do KIBS make manufacturing more innovative? An empirical investigation for four European countries," JRC Working Papers on Corporate R&D and Innovation 2013-04, Joint Research Centre.
    13. Faridah Djellal & Faïz Gallouj, 2006. "The relationship between innovation and employment in services: A review of the literature and an agenda for research," Post-Print halshs-01113854, HAL.
    14. Faridah Djellal & Faïz Gallouj, 2009. "Public services and the productivity challenge," Working Papers hal-01111797, HAL.
    15. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2003. "L’innovation dans les services et par les services: un bilan des travaux français récents (1999-2002)," Post-Print halshs-01114092, HAL.
    16. Blandine Laperche, 2012. "How to Coordinate the Networked Enterprise in a Context of Open Innovation? A New Function for Intellectual Property Rights," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 3(4), pages 354-371, December.

  82. Faïz Gallouj, 2002. "Innovation in services and the attendant myths," Post-Print halshs-00006854, HAL.

    Cited by:

    1. Love, James H. & Ganotakis, Panagiotis, 2013. "Learning by exporting: Lessons from high-technology SMEs," International Business Review, Elsevier, vol. 22(1), pages 1-17.
    2. Francesco Bogliacino & Mario Pianta, 2016. "The Pavitt Taxonomy, revisited: patterns of innovation in manufacturing and services," Economia Politica: Journal of Analytical and Institutional Economics, Springer;Fondazione Edison, vol. 33(2), pages 153-180, August.
    3. Hung-Tai Tsou & Ja-Shen Chen & Cindy Yunhsin Chou & Tzu-Wen Chen, 2019. "Sharing Economy Service Experience and Its Effects on Behavioral Intention," Sustainability, MDPI, vol. 11(18), pages 1-25, September.
    4. Jean-Marie Dubois & Laurence Lizé & Patrick Rousset, 2020. "Du recrutement à la formation : le renouvellement des compétences au cœur de la politique des entreprises du numérique," Post-Print hal-03023479, HAL.
    5. Weterings, Anet & Boschma, Ron, 2009. "Does spatial proximity to customers matter for innovative performance?: Evidence from the Dutch software sector," Research Policy, Elsevier, vol. 38(5), pages 746-755, June.
    6. Visintin Stefano & Maroto Andres & Di Meglio Gisela & Rubalcaba Luis, 2010. "The Role of Cost Related Factors in the Competitiveness of European Services," Global Economy Journal, De Gruyter, vol. 10(3), pages 1-25, October.
    7. Jon Sundbo, 2010. "The Toilsome Path of Service Innovation: The Effects of the Law of Low Human Multi-task Capability," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 12, Edward Elgar Publishing.
    8. Saltari, Enrico & Wymer, Clifford R. & Federici, Daniela, 2013. "The impact of ICT and business services on the Italian economy," Structural Change and Economic Dynamics, Elsevier, vol. 25(C), pages 110-118.
    9. Qun Zhao & Pei-Hsuan Tsai & Jin-Long Wang, 2019. "Improving Financial Service Innovation Strategies for Enhancing China’s Banking Industry Competitive Advantage during the Fintech Revolution: A Hybrid MCDM Model," Sustainability, MDPI, vol. 11(5), pages 1-29, March.
    10. Alarcón, José Carlos & Aguilar, Rocio & Galán, Jose Luis, 2019. "Determinants of innovation output in Spanish knowledge-intensive service firms: Stability analysis throughout the economic crisis of 2008," Structural Change and Economic Dynamics, Elsevier, vol. 49(C), pages 228-244.
    11. Immacolata Vellecco & Alessandra Mancino, 2015. "Le reti del Terzo Settore e la sfida per l?integrazione degli immigrati," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 155-172.
    12. Julija Cerović Smolović & Sanja Janketić & Danijela Jaćimović & Maja Bučar & Metka Stare, 2018. "Montenegro’s Road to Sustainable Tourism Growth and Innovation," Sustainability, MDPI, vol. 10(12), pages 1-20, December.
    13. Weterings, Anet & Koster, Sierdjan, 2007. "Inheriting knowledge and sustaining relationships: What stimulates the innovative performance of small software firms in the Netherlands?," Research Policy, Elsevier, vol. 36(3), pages 320-335, April.
    14. Sergio Barile & Mara Grimaldi & Francesca Loia & Carlo Alessandro Sirianni, 2020. "Technology, Value Co-Creation and Innovation in Service Ecosystems: Toward Sustainable Co-Innovation," Sustainability, MDPI, vol. 12(7), pages 1-25, April.
    15. Paul Windrum & Manuel García-Go-i & Eileen Fairhurst, 2010. "Innovation in Public Health Care: Diabetes Education in the UK," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 6, Edward Elgar Publishing.
    16. Konstantins Benkovskis & Jaan Masso & Olegs Tkacevs & Priit Vahter & Naomitsu Yashiro, 2017. "Export and productivity in global value chains: Comparative evidence from Latvia and Estonia," OECD Economics Department Working Papers 1448, OECD Publishing.
    17. Marie-Christine Monnoyer-Longé, 2010. "Entrepreneurship and Service Innovation: A Challenge for Local Development," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 24, Edward Elgar Publishing.
    18. Spyros Arvanitis, 2008. "Explaining Innovative Activity In Service Industries: Micro Data Evidence For Switzerland," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 17(3), pages 209-225.
    19. Faridah Djellal & Faïz Gallouj, 2010. "Services, innovation and performance: general presentation," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 5-15.
    20. Eugenia Panfiluk & Elżbieta Szymańska, 2017. "The measurement of the innovativeness of health tourism services using an adequacy matrix title of the article," Post-Print hal-01860905, HAL.
    21. Wagner, Stephan M. & Sutter, Reto, 2012. "A qualitative investigation of innovation between third-‐party logistics providers and customers," International Journal of Production Economics, Elsevier, vol. 140(2), pages 944-958.
    22. Eugenia Panfiluk & Elżbieta Szymańska, 2017. "The measurement of the innovativeness of health tourism services using an adequacy matrix title of the article," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 4(4), pages 400-420, June.
    23. John N. Walsh & Jamie O’Brien, 2017. "A Knowledge-Based Framework for Service Management," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 16(04), pages 1-31, December.
    24. Anna-Leena Asikainen, 2015. "Innovation modes and strategies in knowledge intensive business services," Service Business, Springer;Pan-Pacific Business Association, vol. 9(1), pages 77-95, March.
    25. Capponi, Giovanna & Corrocher, Nicoletta, 2022. "Patterns of collaboration in mHealth: A network analysis," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    26. Kurtyka-Marcak, Izabela & Kutkowska Barbara, 2017. "Innovation In Rural Tourism," Journal of Agribusiness and Rural Development, University of Life Sciences, Poznan, Poland, vol. 44(2), June.
    27. Peter Wood, 2005. "A service-informed approach to regional innovation -- or adaptation?," The Service Industries Journal, Taylor & Francis Journals, vol. 25(4), pages 429-445, June.
    28. Machado Léo, Ricardo & Tello‐Gamarra, Jorge, 2016. "Inovac¸ão em servic¸os: estado da arte e perspectivas futuras [Innovation in services: state of the art and future perspectives]," MPRA Paper 82195, University Library of Munich, Germany, revised 29 Mar 2017.
    29. Cristina Fernandes & João Ferreira & Carla Marques, 2015. "Innovation management capabilities in rural and urban knowledge intensive business services: empirical evidence," Service Business, Springer;Pan-Pacific Business Association, vol. 9(2), pages 233-256, June.
    30. Faridah Djellal & Faïz Gallouj, 2015. "Service innovation for sustainability: paths for greening through service innovation," Working Papers halshs-01188530, HAL.
    31. Enrico Saltari, 2012. "The role of ICT and Business Services in Italy," Working Papers in Public Economics 152, University of Rome La Sapienza, Department of Economics and Law.
    32. José M. Díaz-Puente & Adolfo Cazorla & Ignacio de los Ríos, 2007. "Policy Support for the Diffusion of Innovation among SMEs: An Evaluation Study in the Spanish Region of Madrid," European Planning Studies, Taylor & Francis Journals, vol. 17(3), pages 365-387, February.
    33. de Vries, Erik J., 2006. "Innovation in services in networks of organizations and in the distribution of services," Research Policy, Elsevier, vol. 35(7), pages 1037-1051, September.
    34. Jan Mattsson & Jon Sundbo & Christjan Fussing-Jensen, 2005. "Innovation Systems in Tourism: The Roles of Attractors and Scene-Takers," Industry and Innovation, Taylor & Francis Journals, vol. 12(3), pages 357-381.
    35. Thomas Anning-Dorson, 2016. "Organisational Culture And Leadership As Mediators Of Service Innovation And Firm Competitiveness: A Study Of An Emerging Economy," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 20(07), pages 1-29, October.
    36. Sverre J. Herstad & Marte C. W. Solheim & Marit Engen, 2021. "Collected worker experiences, knowledge management practices and service innovation in urban Norway," Papers in Regional Science, Wiley Blackwell, vol. 100(6), pages 1501-1525, December.
    37. John N. Walsh & Jamie O’Brien, 2018. "Knowledge Asymmetries and Service Management: Three Case Studies," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 17(03), pages 1-26, September.
    38. Jonathan Perraton, 2006. "Heavy Constraints on a “Weightless World”?," American Journal of Economics and Sociology, Wiley Blackwell, vol. 65(3), pages 641-691, July.
    39. Arranz, N. & Arroyabe, M.F. & Li, Jun & de Arroyabe, J.C. Fernandez, 2019. "An integrated model of organisational innovation and firm performance: Generation, persistence and complementarity," Journal of Business Research, Elsevier, vol. 105(C), pages 270-282.
    40. Trigo, Alexandre & Vence, Xavier, 2012. "Scope and patterns of innovation cooperation in Spanish service enterprises," Research Policy, Elsevier, vol. 41(3), pages 602-613.
    41. Ki H. Kang & Jina Kang, 2009. "Do External Knowledge Sourcing Methods Matter in Service Innovation? Analysis of South Korean Service Firms," TEMEP Discussion Papers 200908, Seoul National University; Technology Management, Economics, and Policy Program (TEMEP), revised Aug 2009.
    42. Jean-Marie Dubois & Laurence Lizé & Patrick Rousset, 2020. "Du recrutement à la formation : le renouvellement des compétences au cœur de la politique des entreprises du numérique," Université Paris1 Panthéon-Sorbonne (Post-Print and Working Papers) hal-03023479, HAL.
    43. Bertha Jimenez & Bojan Angelov & Bharat Rao, 2012. "Service Absorptive Capacity: Its Evolution and Implications for Innovation," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 3(2), pages 142-163, June.
    44. Stephen P. Osborne, 2010. "Delivering Public Services: Time for a new theory?," Public Management Review, Taylor & Francis Journals, vol. 12(1), pages 1-10, January.
    45. Camisón, César & Monfort-Mir, Vicente M., 2012. "Measuring innovation in tourism from the Schumpeterian and the dynamic-capabilities perspectives," Tourism Management, Elsevier, vol. 33(4), pages 776-789.

  83. Faridah Djellal & Faïz Gallouj, 2002. "A propos de la nature de l'innovation dans les services : les enseignements d'une enquête postale," Post-Print halshs-00198321, HAL.

    Cited by:

    1. Corinne Blanquart & Marie Delaplace, 2009. "Relational innovations, new services offers and transport infrastructure enhance value. The cases of a multimodal platform and a high speed rail service [Innovations relationnelles, nouvelles offre," Post-Print hal-01184942, HAL.
    2. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2003. "L’innovation dans les services et par les services: un bilan des travaux français récents (1999-2002)," Post-Print halshs-01114092, HAL.

  84. Faïz Gallouj, 2002. "L'innovation interactionnelle : un modèle néoschumpétérien," Post-Print halshs-00198414, HAL.

    Cited by:

    1. Faïz Gallouj, 1999. "Les trajectoires de l’innovation dans les services : vers un enrichissement des taxonomies évolutionnistes," Post-Print halshs-01114090, HAL.
    2. Faridah Djellal & Faïz Gallouj, 2000. "Le « casse-tête » de la mesure de l'innovation dans les services : enquête sur les enquêtes," Revue d'Économie Industrielle, Programme National Persée, vol. 93(1), pages 7-28.
    3. Faïz Gallouj, 2000. "Knowledge-intensive Business Services: Processing Knowledge and Producing Innovation," Post-Print halshs-01113809, HAL.
    4. Faridah Djellal & Faïz Gallouj, 1999. "Services and the search for relevant innovation indicators: a review of national and international surveys," Post-Print halshs-01133132, HAL.

  85. Faïz Gallouj, 2002. "Innovation in services and the attendant old and new myths," Post-Print halshs-01133746, HAL.

    Cited by:

    1. Love, James H. & Ganotakis, Panagiotis, 2013. "Learning by exporting: Lessons from high-technology SMEs," International Business Review, Elsevier, vol. 22(1), pages 1-17.
    2. Francesco Bogliacino & Mario Pianta, 2016. "The Pavitt Taxonomy, revisited: patterns of innovation in manufacturing and services," Economia Politica: Journal of Analytical and Institutional Economics, Springer;Fondazione Edison, vol. 33(2), pages 153-180, August.
    3. Hung-Tai Tsou & Ja-Shen Chen & Cindy Yunhsin Chou & Tzu-Wen Chen, 2019. "Sharing Economy Service Experience and Its Effects on Behavioral Intention," Sustainability, MDPI, vol. 11(18), pages 1-25, September.
    4. Jean-Marie Dubois & Laurence Lizé & Patrick Rousset, 2020. "Du recrutement à la formation : le renouvellement des compétences au cœur de la politique des entreprises du numérique," Post-Print hal-03023479, HAL.
    5. Weterings, Anet & Boschma, Ron, 2009. "Does spatial proximity to customers matter for innovative performance?: Evidence from the Dutch software sector," Research Policy, Elsevier, vol. 38(5), pages 746-755, June.
    6. Maria JOSE SILVA & Gastão SOUSA & Jacinta MOREIRA & Jorge SIMÕES, 2011. "Innovation Activities in the Service Sector: Empirical Evidence from Portuguese Firms," Journal of Knowledge Management, Economics and Information Technology, ScientificPapers.org, vol. 1(6), pages 1-17, October.
    7. Faridah Djellal & Faïz Gallouj, 2018. "Services, Service Innovation and the Ecological Challenge," Post-Print hal-01672570, HAL.
    8. Visintin Stefano & Maroto Andres & Di Meglio Gisela & Rubalcaba Luis, 2010. "The Role of Cost Related Factors in the Competitiveness of European Services," Global Economy Journal, De Gruyter, vol. 10(3), pages 1-25, October.
    9. Jon Sundbo, 2010. "The Toilsome Path of Service Innovation: The Effects of the Law of Low Human Multi-task Capability," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 12, Edward Elgar Publishing.
    10. Saltari, Enrico & Wymer, Clifford R. & Federici, Daniela, 2013. "The impact of ICT and business services on the Italian economy," Structural Change and Economic Dynamics, Elsevier, vol. 25(C), pages 110-118.
    11. Qun Zhao & Pei-Hsuan Tsai & Jin-Long Wang, 2019. "Improving Financial Service Innovation Strategies for Enhancing China’s Banking Industry Competitive Advantage during the Fintech Revolution: A Hybrid MCDM Model," Sustainability, MDPI, vol. 11(5), pages 1-29, March.
    12. Alarcón, José Carlos & Aguilar, Rocio & Galán, Jose Luis, 2019. "Determinants of innovation output in Spanish knowledge-intensive service firms: Stability analysis throughout the economic crisis of 2008," Structural Change and Economic Dynamics, Elsevier, vol. 49(C), pages 228-244.
    13. Immacolata Vellecco & Alessandra Mancino, 2015. "Le reti del Terzo Settore e la sfida per l?integrazione degli immigrati," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 155-172.
    14. Xavier Vence & Alexandre Trigo, 2010. "Global and National Cooperation in Service Innovation," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 23, Edward Elgar Publishing.
    15. Julija Cerović Smolović & Sanja Janketić & Danijela Jaćimović & Maja Bučar & Metka Stare, 2018. "Montenegro’s Road to Sustainable Tourism Growth and Innovation," Sustainability, MDPI, vol. 10(12), pages 1-20, December.
    16. Weterings, Anet & Koster, Sierdjan, 2007. "Inheriting knowledge and sustaining relationships: What stimulates the innovative performance of small software firms in the Netherlands?," Research Policy, Elsevier, vol. 36(3), pages 320-335, April.
    17. Sergio Barile & Mara Grimaldi & Francesca Loia & Carlo Alessandro Sirianni, 2020. "Technology, Value Co-Creation and Innovation in Service Ecosystems: Toward Sustainable Co-Innovation," Sustainability, MDPI, vol. 12(7), pages 1-25, April.
    18. Paul Windrum & Manuel García-Go-i & Eileen Fairhurst, 2010. "Innovation in Public Health Care: Diabetes Education in the UK," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 6, Edward Elgar Publishing.
    19. Konstantins Benkovskis & Jaan Masso & Olegs Tkacevs & Priit Vahter & Naomitsu Yashiro, 2017. "Export and productivity in global value chains: Comparative evidence from Latvia and Estonia," OECD Economics Department Working Papers 1448, OECD Publishing.
    20. Marie-Christine Monnoyer-Longé, 2010. "Entrepreneurship and Service Innovation: A Challenge for Local Development," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 24, Edward Elgar Publishing.
    21. Jorge Britto & Leonardo Costa Ribeiro & Lucas Araújo & Eduardo da Motta e Albuquerque, 2017. "Knowledge flows, firms' competencies, and patent citations: an analysis of the trajectory of IBM," Textos para Discussão Cedeplar-UFMG 561, Cedeplar, Universidade Federal de Minas Gerais.
    22. Spyros Arvanitis, 2008. "Explaining Innovative Activity In Service Industries: Micro Data Evidence For Switzerland," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 17(3), pages 209-225.
    23. Tsu-Ming Yeh & Shun-Hsing Chen & Tsen-Fei Chen, 2019. "The Relationships among Experiential Marketing, Service Innovation, and Customer Satisfaction—A Case Study of Tourism Factories in Taiwan," Sustainability, MDPI, vol. 11(4), pages 1-12, February.
    24. Faridah Djellal & Faïz Gallouj, 2010. "Services, innovation and performance: general presentation," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 5-15.
    25. Eugenia Panfiluk & Elżbieta Szymańska, 2017. "The measurement of the innovativeness of health tourism services using an adequacy matrix title of the article," Post-Print hal-01860905, HAL.
    26. Wagner, Stephan M. & Sutter, Reto, 2012. "A qualitative investigation of innovation between third-‐party logistics providers and customers," International Journal of Production Economics, Elsevier, vol. 140(2), pages 944-958.
    27. Eugenia Panfiluk & Elżbieta Szymańska, 2017. "The measurement of the innovativeness of health tourism services using an adequacy matrix title of the article," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 4(4), pages 400-420, June.
    28. John N. Walsh & Jamie O’Brien, 2017. "A Knowledge-Based Framework for Service Management," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 16(04), pages 1-31, December.
    29. Anna-Leena Asikainen, 2015. "Innovation modes and strategies in knowledge intensive business services," Service Business, Springer;Pan-Pacific Business Association, vol. 9(1), pages 77-95, March.
    30. Capponi, Giovanna & Corrocher, Nicoletta, 2022. "Patterns of collaboration in mHealth: A network analysis," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    31. Kurtyka-Marcak, Izabela & Kutkowska Barbara, 2017. "Innovation In Rural Tourism," Journal of Agribusiness and Rural Development, University of Life Sciences, Poznan, Poland, vol. 44(2), June.
    32. Berné-Martínez, J.M. & Arnal-Pastor, María & Llopis-Amorós, María-Pilar, 2021. "Reacting to the paradigm shift: QCA study of the factors shaping innovation in publishing, information services, advertising and market research activities in the European Union," Technological Forecasting and Social Change, Elsevier, vol. 162(C).
    33. Lilian Santos & Aurora A.C. Teixeira, 2013. "Determinants of innovation performance of Portuguese companies: an econometric analysis by type of innovation and sector with a particular focus on Services," FEP Working Papers 494, Universidade do Porto, Faculdade de Economia do Porto.
    34. Claudio Di Berardino & Gianni Onesti & Dario D'Ingiullo, 2018. "Analyzing the production structure by the subsystem approach to the input-output model: a cross-country perspective," Economics Bulletin, AccessEcon, vol. 38(1), pages 297-308.
    35. Peter Wood, 2005. "A service-informed approach to regional innovation -- or adaptation?," The Service Industries Journal, Taylor & Francis Journals, vol. 25(4), pages 429-445, June.
    36. Frédéric Lainé & Yannick Fondeur, 2020. "Les canaux de recrutement au prisme de la gestion de l’emploi et de la configuration productive de l’entreprise," Post-Print hal-03890804, HAL.
    37. Machado Léo, Ricardo & Tello‐Gamarra, Jorge, 2016. "Inovac¸ão em servic¸os: estado da arte e perspectivas futuras [Innovation in services: state of the art and future perspectives]," MPRA Paper 82195, University Library of Munich, Germany, revised 29 Mar 2017.
    38. Cristina Fernandes & João Ferreira & Carla Marques, 2015. "Innovation management capabilities in rural and urban knowledge intensive business services: empirical evidence," Service Business, Springer;Pan-Pacific Business Association, vol. 9(2), pages 233-256, June.
    39. Faridah Djellal & Faïz Gallouj, 2015. "Service innovation for sustainability: paths for greening through service innovation," Working Papers halshs-01188530, HAL.
    40. Enrico Saltari, 2012. "The role of ICT and Business Services in Italy," Working Papers in Public Economics 152, University of Rome La Sapienza, Department of Economics and Law.
    41. José M. Díaz-Puente & Adolfo Cazorla & Ignacio de los Ríos, 2007. "Policy Support for the Diffusion of Innovation among SMEs: An Evaluation Study in the Spanish Region of Madrid," European Planning Studies, Taylor & Francis Journals, vol. 17(3), pages 365-387, February.
    42. de Vries, Erik J., 2006. "Innovation in services in networks of organizations and in the distribution of services," Research Policy, Elsevier, vol. 35(7), pages 1037-1051, September.
    43. Jan Mattsson & Jon Sundbo & Christjan Fussing-Jensen, 2005. "Innovation Systems in Tourism: The Roles of Attractors and Scene-Takers," Industry and Innovation, Taylor & Francis Journals, vol. 12(3), pages 357-381.
    44. Thomas Anning-Dorson, 2016. "Organisational Culture And Leadership As Mediators Of Service Innovation And Firm Competitiveness: A Study Of An Emerging Economy," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 20(07), pages 1-29, October.
    45. Sverre J. Herstad & Marte C. W. Solheim & Marit Engen, 2021. "Collected worker experiences, knowledge management practices and service innovation in urban Norway," Papers in Regional Science, Wiley Blackwell, vol. 100(6), pages 1501-1525, December.
    46. John N. Walsh & Jamie O’Brien, 2018. "Knowledge Asymmetries and Service Management: Three Case Studies," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 17(03), pages 1-26, September.
    47. Jonathan Perraton, 2006. "Heavy Constraints on a “Weightless World”?," American Journal of Economics and Sociology, Wiley Blackwell, vol. 65(3), pages 641-691, July.
    48. Arranz, N. & Arroyabe, M.F. & Li, Jun & de Arroyabe, J.C. Fernandez, 2019. "An integrated model of organisational innovation and firm performance: Generation, persistence and complementarity," Journal of Business Research, Elsevier, vol. 105(C), pages 270-282.
    49. Trigo, Alexandre & Vence, Xavier, 2012. "Scope and patterns of innovation cooperation in Spanish service enterprises," Research Policy, Elsevier, vol. 41(3), pages 602-613.
    50. Lema, Rasmus, 2010. "Adoption of Open Business Models in the West and Innovation in India's Software Industry," MPRA Paper 49589, University Library of Munich, Germany.
    51. Ki H. Kang & Jina Kang, 2009. "Do External Knowledge Sourcing Methods Matter in Service Innovation? Analysis of South Korean Service Firms," TEMEP Discussion Papers 200908, Seoul National University; Technology Management, Economics, and Policy Program (TEMEP), revised Aug 2009.
    52. Jean-Marie Dubois & Laurence Lizé & Patrick Rousset, 2020. "Du recrutement à la formation : le renouvellement des compétences au cœur de la politique des entreprises du numérique," Université Paris1 Panthéon-Sorbonne (Post-Print and Working Papers) hal-03023479, HAL.
    53. Bertha Jimenez & Bojan Angelov & Bharat Rao, 2012. "Service Absorptive Capacity: Its Evolution and Implications for Innovation," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 3(2), pages 142-163, June.
    54. Fernandes, Cristina & Ferreira, João & Marques, Carla, 2011. "KIBS Innovation Management Capability in Rural Portuguese Regions: Empirical Evidence," MPRA Paper 47005, University Library of Munich, Germany.
    55. Stephen P. Osborne, 2010. "Delivering Public Services: Time for a new theory?," Public Management Review, Taylor & Francis Journals, vol. 12(1), pages 1-10, January.
    56. Jeremy Howells, 2010. "Services and Innovation and Service Innovation: New Theoretical Directions," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 3, Edward Elgar Publishing.
    57. Camisón, César & Monfort-Mir, Vicente M., 2012. "Measuring innovation in tourism from the Schumpeterian and the dynamic-capabilities perspectives," Tourism Management, Elsevier, vol. 33(4), pages 776-789.

  86. Faridah Djellal & Faïz Gallouj, 2002. "Nouvelle économie des services et innovation," Post-Print halshs-00198313, HAL.

    Cited by:

    1. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2004. "De l’hôpital fonction de production à l’hôpital service complexe et nœud de réseau : les différentes facettes de l’innovation hospitalière," Post-Print halshs-01114049, HAL.
    2. Faridah Djellal & Camal Gallouj & Faïz Gallouj & Karim Gallouj, 2004. "L'innovation à l'hôpital : une grille d'analyse et des études de cas," Working Papers hal-01111804, HAL.
    3. Faridah Djellal & Faïz Gallouj, 2007. "Innovation in hospitals: a survey of the literature," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 8(3), pages 181-193, September.
    4. Andre Barcet, 2010. "Innovation in Services: A New Paradigm and Innovation Model," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 2, Edward Elgar Publishing.
    5. Faridah Djellal & Faïz Gallouj, 2006. "Un modèle d’analyse de la dynamique de l’innovation dans les services : le cas des services de types architecturaux," Post-Print halshs-01114094, HAL.
    6. Faridah Djellal & Faïz Gallouj, 2008. "A model for analysing the innovation dynamic in services: the case of ‘assembled’ services," Post-Print halshs-01114104, HAL.
    7. Corinne Blanquart & Marie Delaplace, 2009. "Relational innovations, new services offers and transport infrastructure enhance value. The cases of a multimodal platform and a high speed rail service [Innovations relationnelles, nouvelles offre," Post-Print hal-01184942, HAL.
    8. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2003. "L’innovation dans les services et par les services: un bilan des travaux français récents (1999-2002)," Post-Print halshs-01114092, HAL.
    9. Faridah Djellal & Faïz Gallouj, 2011. "Innovation dans les services, performance et politique publique," Post-Print halshs-00749594, HAL.
    10. Faridah Djellal & Faïz Gallouj, 2009. "Innovation gap, performance gap and policy gap in the service economies," Post-Print halshs-01113940, HAL.
    11. Jean-Christophe Graz & Nafi Niang, 2011. "Connecting India: the rise of standards in service offshoring," The Service Industries Journal, Taylor & Francis Journals, vol. 32(14), pages 2287-2305, March.
    12. Faridah Djellal & Faïz Gallouj, 2008. "L'innovation gap et le performance gap dans les économies de services : un défi pour les politiques publiques," Post-Print halshs-01113900, HAL.

  87. Faridah Djellal & Faïz Gallouj, 2001. "L’organisation du processus d’innovation dans les services : les résultats d’une enquête postale," Post-Print hal-01672636, HAL.

    Cited by:

  88. Faridah Djellal & Faïz Gallouj, 2001. "Patterns of innovation organisation in service firms: postal survey results and theoretical models," Post-Print halshs-01133139, HAL.

    Cited by:

    1. Ching-Shu Su, 2009. "The role of service innovation and customer experience in ethnic restaurants," The Service Industries Journal, Taylor & Francis Journals, vol. 31(3), pages 425-440, January.
    2. Schicker, Günter & Strassl, Johann, 2019. "Produktportfolio-Management im Zeitalter der Digitalisierung," Weidener Diskussionspapiere 69, University of Applied Sciences Amberg-Weiden (OTH).
    3. Iacovone, Leonardo & Mattoo, Aaditya & Zahler, Andres, 2013. "Trade and innovation in services : evidence from a developing economy," Policy Research Working Paper Series 6520, The World Bank.
    4. Gianluca Misuraca & Giulio Pasi & Maria Cesira Urzi Brancati, 2017. "The potential and impact of ICT-enabled Social Innovation to promote social investment in the EU," JRC Research Reports JRC108517, Joint Research Centre.
    5. Spaniol, Matthew J. & Rowland, Nicholas J., 2022. "Business ecosystems and the view from the future: The use of corporate foresight by stakeholders of the Ro-Ro shipping ecosystem in the Baltic Sea Region," Technological Forecasting and Social Change, Elsevier, vol. 184(C).
    6. Sandro Montresor, 2018. "Innovation in tourism," Tourism Economics, , vol. 24(7), pages 765-780, November.
    7. Egfjord, Kathrine Friis-Holm & Sund, Kristian J., 2020. "Do you see what I see? How differing perceptions of the environment can hinder radical business model innovation," Technological Forecasting and Social Change, Elsevier, vol. 150(C).
    8. Wang, Qiang & Zhao, Xiande & Voss, Chris, 2016. "Customer orientation and innovation: A comparative study of manufacturing and service firms," International Journal of Production Economics, Elsevier, vol. 171(P2), pages 221-230.
    9. Maja Savic & Helen Lawton Smith & Ioannis Bournakis, 2014. "The effect of external knowledge sources and their geography on innovation in Knowledge Intensive Business Services (KIBS) SMEs; some Implications for de-industrialised regions in the UK," Working Papers 18, Birkbeck Centre for Innovation Management Research, revised Aug 2014.
    10. Tor Helge Aas & Karl Joachim Breunig & Katja Maria Hydle, 2017. "Exploring New Service Portfolio Management," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 21(06), pages 1-31, August.
    11. Dharmesh Gupta & Ruchita Gupta & Karuna Jain & Kirankumar S. Momaya, 2017. "Innovations in Mobile Value-Added Services: Findings from Cases in India," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 14(06), pages 1-27, December.
    12. Gianluca Misuraca & Clelia Colombo & Csaba Kucsera & Stephanie Carretero & Margherita Bacigalupo & Raluca Radescu, 2015. "ICT-enabled Social Innovation in support of the Implementation of the Social Investment Package (IESI) - Mapping and Analysis of ICT-enabled Social Innovation Initiatives promoting Social Investment t," JRC Research Reports JRC97467, Joint Research Centre.
    13. Blind, Knut & Petersen, Sören S. & Riillo, Cesare A.F., 2017. "The impact of standards and regulation on innovation in uncertain markets," Research Policy, Elsevier, vol. 46(1), pages 249-264.
    14. J Howells & B Tether & F Gallouj & F Djellal & C Gallouj & K Blind & J Edler & C Hipp & F Montobbio & N Corrocher & A Macpherson & D Banach, 2004. "Innovation in Services: Issues at Stake and Trends," Working Papers halshs-01113600, HAL.
    15. Gallouj, Faïz, 2002. "Services innovation: assimilation, differentiation, inversion and integration," MPRA Paper 62174, University Library of Munich, Germany.
    16. Usero, Belén & Fernández, Zulima, 2009. "First come, first served: How market and non-market actions influence pioneer market share," Journal of Business Research, Elsevier, vol. 62(11), pages 1139-1145, November.
    17. Ronnié Figueiredo & João José Matos Ferreira, 2020. "Spinner Model: Prediction of Propensity to Innovate Based on Knowledge-Intensive Business Services," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 11(4), pages 1316-1335, December.
    18. Gianluca Misuraca & Luigi Geppert & Cristiano Codagnone, 2017. "i-FRAME – Assessing impacts of social policy innovation in the EU: Proposed methodological framework to evaluate socio-economic returns on investment of social policy innovations," JRC Research Reports JRC108078, Joint Research Centre.
    19. Flikkema, Meindert, 2005. "Exploring service development for understanding Schumpeterian innovation in service firms: the deduction of special case criteria," Serie Research Memoranda 0001, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    20. Faridah Djellal & Faïz Gallouj, 2010. "The Innovation Gap and the Performance Gap in the Service Economies: A Problem for Public Policy," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 27, Edward Elgar Publishing.
    21. Marja Toivonen, 2010. "Different Types of Innovation Processes in Services and their Organisational Implications," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 10, Edward Elgar Publishing.
    22. Oihana Basilioa & Philippe Laredob & Paloma Sánchezc, 2019. "The Organization Of R&D Activities In Large Knowledge Intensive Business Services: The Case Of A “Big Four” Consultancy," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 23(03), pages 1-32, April.
    23. Berné-Martínez, J.M. & Arnal-Pastor, María & Llopis-Amorós, María-Pilar, 2021. "Reacting to the paradigm shift: QCA study of the factors shaping innovation in publishing, information services, advertising and market research activities in the European Union," Technological Forecasting and Social Change, Elsevier, vol. 162(C).
    24. Thakur, Ramendra & Hale, Dena, 2013. "Service innovation: A comparative study of U.S. and Indian service firms," Journal of Business Research, Elsevier, vol. 66(8), pages 1108-1123.
    25. Singh Rajesh & Sarangal Rajani Kumari, 2021. "Innovation in Quick Service Restaurants (QSRs): A Future Perspective," European Journal of Tourism, Hospitality and Recreation, Sciendo, vol. 11(2), pages 210-218, December.
    26. Hipp, Christiane & Grupp, Hariolf, 2005. "Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologies," Research Policy, Elsevier, vol. 34(4), pages 517-535, May.
    27. Yannis Hatzikian, 2015. "Exploring the Link between Innovation and Firm Performance," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 6(4), pages 749-768, December.
    28. Muller, Emmanuel & Doloreux, David, 2009. "What we should know about knowledge-intensive business services," Technology in Society, Elsevier, vol. 31(1), pages 64-72.
    29. de Vries, Erik J., 2006. "Innovation in services in networks of organizations and in the distribution of services," Research Policy, Elsevier, vol. 35(7), pages 1037-1051, September.
    30. Ali B Abduljabar Al Mashahedi & Jing Zhang & Sinan Harjan, 2021. "Investigating the effect of the social customer relationship management (CRM) on customers and financial performance:Evidence from Iraq," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 10(1), pages 235-245, January.
    31. Drejer, Ina, 2004. "Identifying innovation in surveys of services: a Schumpeterian perspective," Research Policy, Elsevier, vol. 33(3), pages 551-562, April.
    32. Youngjung Geum & Moon-Soo Kim & Sungjoo Lee, 2017. "Service Technology: Definition and Characteristics Based on a Patent Database," Service Science, INFORMS, vol. 9(2), pages 147-166, June.
    33. Tether, Bruce S. & Tajar, Abdelouahid, 2008. "The organisational-cooperation mode of innovation and its prominence amongst European service firms," Research Policy, Elsevier, vol. 37(4), pages 720-739, May.
    34. Faridah Djellal & Faïz Gallouj, 2011. "Innovation dans les services, performance et politique publique," Post-Print halshs-00749594, HAL.
    35. Faridah Djellal & Faïz Gallouj, 2009. "Innovation gap, performance gap and policy gap in the service economies," Post-Print halshs-01113940, HAL.
    36. Débora Allam-Firley, 2018. "Stratégies mises en œuvre par les entrepreneurs dans les pays émergents et territoires insulaires dans le processus d’innovation : proposition d’un cadre d’analyse," Post-Print hal-02994287, HAL.
    37. Bieger Thomas & Beritelli Pietro & Weinert Robert & Zumbusch Kristina, 2012. "Touristische Innovationsförderung durch den Staat – Eine kritische Betrachtung mit Empfehlungen," Zeitschrift für Tourismuswissenschaft, De Gruyter, vol. 4(1), pages 21-38, May.
    38. Gianluca Misuraca & Csaba Kucsera & Giulio Pasi & Dimitri Gagliardi & Fabienne Abadie, 2017. "Mapping and Analysis of ICT-enabled Social Innovation initiatives promoting social investment across the EU: IESI Knowledge Map 2016," JRC Research Reports JRC105556, Joint Research Centre.
    39. Christensen, Jesper Lindgaard, 2013. "The ability of current statistical classifications to separate services and manufacturing," Structural Change and Economic Dynamics, Elsevier, vol. 26(C), pages 47-60.
    40. Ina Drejer, 2002. "A Schumpeterian Perspective on Service Innovation," DRUID Working Papers 02-09, DRUID, Copenhagen Business School, Department of Industrial Economics and Strategy/Aalborg University, Department of Business Studies.
    41. Jeremy Howells, 2010. "Services and Innovation and Service Innovation: New Theoretical Directions," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 3, Edward Elgar Publishing.
    42. Mikaela Backman & Johan Klaesson & Özge Öner, 2017. "Innovation in the hospitality industry," Tourism Economics, , vol. 23(8), pages 1591-1614, December.
    43. Camisón, César & Monfort-Mir, Vicente M., 2012. "Measuring innovation in tourism from the Schumpeterian and the dynamic-capabilities perspectives," Tourism Management, Elsevier, vol. 33(4), pages 776-789.
    44. Schicker, Günter & Strassl, Johann, 2015. "A call for action - warum sich das professionelle Managementdes Service Portfolios in der Industrie auszahlt," Weidener Diskussionspapiere 53, University of Applied Sciences Amberg-Weiden (OTH).
    45. Faridah Djellal & Faïz Gallouj, 2008. "L'innovation gap et le performance gap dans les économies de services : un défi pour les politiques publiques," Post-Print halshs-01113900, HAL.

  89. Faridah Djellal & Faïz Gallouj, 2000. "Le “ casse-tête ” de la mesure de l’innovation dans les services : enquête sur les enquêtes," Post-Print halshs-01133737, HAL.

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    1. Céline Merlin-Brogniart & Simon Nadel, 2021. "Specificities of environmental innovation dynamics in service firms: the French case," Journal of Evolutionary Economics, Springer, vol. 31(2), pages 451-473, April.
    2. Messaoud Zouikri & Mounir Amdaoud, 2018. "Compétences externes et innovation: le cas des firmes de l'industrie manufacturière algérienne," EconomiX Working Papers 2018-37, University of Paris Nanterre, EconomiX.
    3. Faridah Djellal & Faïz Gallouj, 2001. "L'organisation du processus d'innovation dans les services : les résultats d'une enquête postale," Post-Print halshs-01114079, HAL.
    4. Faridah Djellal & Faïz Gallouj, 2005. "La relation innovation-emploi dans les services : un bilan et un agenda de recherche," Post-Print halshs-01113822, HAL.
    5. Faridah Djellal & Faïz Gallouj, 2006. "Les services publics à l’épreuve de la productivité et la productivité à l’épreuve des services publics," Post-Print halshs-01113831, HAL.
    6. Faridah Djellal & Camal Gallouj & Faïz Gallouj & Dominique Francoz & Yves Jacquin, 2001. "Réviser la définition de la recherche-développement à la lumière des spécificités des services," Post-Print halshs-01113816, HAL.
    7. Faridah Djellal & Faïz Gallouj, 2002. "A propos de la nature de l'innovation dans les services : les enseignements d'une enquête postale," Post-Print halshs-00198321, HAL.
    8. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2001. "La recherche-développement dans les services. Tome 1 (Synthèse)," Working Papers hal-01111902, HAL.
    9. Samul Joanna & Skapska Elzbieta & Pankov Dmitrij, 2019. "Employees’ Competences in Knowledge-Intensive Business Sector – Comparative Analysis in Two Cee Countries," Studia Universitatis Babeș-Bolyai Oeconomica, Sciendo, vol. 64(1), pages 3-15, April.
    10. Pereira, Lia Valls & Sennes, Ricardo U. & Mulder, Nanno, 2009. "Brazil's emergence at the regional export leader in services: a case specialization in business services," Comercio Internacional 4438, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL).

  90. Camal Gallouj & Faïz Gallouj, 2000. "Neo-Schumpeterian perspectives on Innovation in Services," Post-Print halshs-01114125, HAL.

    Cited by:

    1. Simplice A. Asongu & Mushfiqur Rahman & Joseph Nnanna & Mohamed Haffar, 2020. "Enhancing Information Technology for Value Added Across Economic Sectors in Sub-Saharan Africa," Working Papers 20/064, European Xtramile Centre of African Studies (EXCAS).
    2. Jorge Britto & Leonardo Costa Ribeiro & Lucas Araújo & Eduardo da Motta e Albuquerque, 2017. "Knowledge flows, firms' competencies, and patent citations: an analysis of the trajectory of IBM," Textos para Discussão Cedeplar-UFMG 561, Cedeplar, Universidade Federal de Minas Gerais.
    3. Chiu, Chia-Nan & Yang, Cheng-Liang, 2019. "Competitive advantage and simultaneous mutual influences between information technology adoption and service innovation: Moderating effects of environmental factors," Structural Change and Economic Dynamics, Elsevier, vol. 49(C), pages 192-205.
    4. Asongu, Simplice A. & Rahman, Mushfiqur & Nnanna, Joseph & Haffar, Mohamed, 2020. "Enhancing information technology for value added across economic sectors in Sub-Saharan Africa✰," Technological Forecasting and Social Change, Elsevier, vol. 161(C).
    5. Flikkema, Meindert, 2005. "Exploring service development for understanding Schumpeterian innovation in service firms: the deduction of special case criteria," Serie Research Memoranda 0001, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.

  91. Faïz Gallouj, 2000. "Beyond technological innovation: trajectories and varieties of services innovation," Post-Print halshs-01114126, HAL.

    Cited by:

    1. Flikkema, M.J. & Man, A.P. de & Wolters, M.J.J., 2010. "New trademark registration as an indicator of innovation: results of an explorative study of Benelux trademark data," Serie Research Memoranda 0009, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    2. Luis Rubalcaba & Kirsty Strokosch & Anne Vorre Hansen & Maria Røhnebæk & Christine Liefooghe, 2022. "Insights on Value Co-Creation, Living Labs and Innovation in the Public Sector," Administrative Sciences, MDPI, vol. 12(1), pages 1-6, March.
    3. Thomas Hempell, 2005. "Does experience matter? innovations and the productivity of information and communication technologies in German services," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 14(4), pages 277-303.
    4. Alarcón, José Carlos & Aguilar, Rocio & Galán, Jose Luis, 2019. "Determinants of innovation output in Spanish knowledge-intensive service firms: Stability analysis throughout the economic crisis of 2008," Structural Change and Economic Dynamics, Elsevier, vol. 49(C), pages 228-244.
    5. Ronnié Figueiredo & João José Matos Ferreira, 2020. "Spinner Model: Prediction of Propensity to Innovate Based on Knowledge-Intensive Business Services," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 11(4), pages 1316-1335, December.
    6. Flikkema, Meindert, 2005. "Exploring service development for understanding Schumpeterian innovation in service firms: the deduction of special case criteria," Serie Research Memoranda 0001, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    7. Castellacci, Fulvio, 2006. "Innovation, diffusion and catching up in the fifth long wave," MPRA Paper 27521, University Library of Munich, Germany.
    8. Drejer, Ina, 2004. "Identifying innovation in surveys of services: a Schumpeterian perspective," Research Policy, Elsevier, vol. 33(3), pages 551-562, April.
    9. Ki H. Kang & Jina Kang, 2009. "Do External Knowledge Sourcing Methods Matter in Service Innovation? Analysis of South Korean Service Firms," TEMEP Discussion Papers 200908, Seoul National University; Technology Management, Economics, and Policy Program (TEMEP), revised Aug 2009.
    10. Ina Drejer, 2002. "A Schumpeterian Perspective on Service Innovation," DRUID Working Papers 02-09, DRUID, Copenhagen Business School, Department of Industrial Economics and Strategy/Aalborg University, Department of Business Studies.
    11. Tether, Bruce S. & Hipp, Christiane & Miles, Ian, 2001. "Standardisation and particularisation in services: evidence from Germany," Research Policy, Elsevier, vol. 30(7), pages 1115-1138, August.

  92. Faïz Gallouj, 2000. "Knowledge-intensive Business Services: Processing Knowledge and Producing Innovation," Post-Print halshs-01113809, HAL.

    Cited by:

    1. Faïz Gallouj & Faridah Djellal, 2012. "Two decades of research on innovation in services: which place for public services?," Post-Print halshs-00960624, HAL.
    2. Maria Savona & André Lorentz, 2006. "Evolutionary Micro-dynamics and Changes in the Economic Structure," Post-Print halshs-00284432, HAL.
    3. Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2020. "Mapping social innovation networks: Knowledge intensive social services as systems builders," Technological Forecasting and Social Change, Elsevier, vol. 157(C).
    4. Cowan, Robin & Soete, Luc & Tchervonnava, Oxana, 2001. "Knowledge Transfer and the Services Sector in the Context of the New Economy," Research Memorandum 020, Maastricht University, Maastricht Economic Research Institute on Innovation and Technology (MERIT).
    5. Benoît Desmarchelier & Faïz Gallouj, 2013. "Endogenous growth and environmental policy: are the processes of growth and tertiarization in developed economies reversible?," Journal of Evolutionary Economics, Springer, vol. 23(4), pages 831-860, September.
    6. Céline Merlin-Brogniart & Simon Nadel, 2021. "Specificities of environmental innovation dynamics in service firms: the French case," Journal of Evolutionary Economics, Springer, vol. 31(2), pages 451-473, April.
    7. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2021. "Which innovation regime for public service innovation networks for social innovation (PSINSIs)? lessons from a European cases database," Post-Print halshs-03177933, HAL.
    8. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2012. "Knowledge intensive business services and long term growth," Post-Print halshs-00748661, HAL.
    9. Noronha, Teresa, 2013. "KIBS in Peripheral Regions: Major Outlines," Spatial and Organizational Dynamics Discussion Papers 2013-4, CIEO-Research Centre for Spatial and Organizational Dynamics, University of Algarve.
    10. Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Post-Print halshs-01133797, HAL.
    11. Marika Makkonen & Anna Aminoff & Katri Valkokari, 2018. "Stimulating Supplier Innovation In A Complex And Regulated Business Environment — A Dyadic Case Study," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 22(03), pages 1-34, April.
    12. Faridah Djellal & Faïz Gallouj, 2008. "Innovation dans les services et entrepreneuriat : au-delà des conceptions industrialistes et technologistes du développement durable," Working Papers hal-01111716, HAL.
    13. Mina, Andrea & Bascavusoglu-Moreau, Elif & Hughes, Alan, 2014. "Open service innovation and the firm's search for external knowledge," Research Policy, Elsevier, vol. 43(5), pages 853-866.
    14. Gallouj, Faïz, 2002. "Services innovation: assimilation, differentiation, inversion and integration," MPRA Paper 62174, University Library of Munich, Germany.
    15. Ingrid Vaileanu Paun, 2011. "Le luxe : une valeur éminemment territorialisée," Post-Print halshs-00634053, HAL.
    16. Nicoletta Corrocher & Lucia Cusmano & Andrea Morrison, 2009. "Modes of innovation in knowledge-intensive business services evidence from Lombardy," Journal of Evolutionary Economics, Springer, vol. 19(2), pages 173-196, April.
    17. Seungil Yum, 2019. "The interaction between knowledge-intensive business services and urban economy," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 63(1), pages 53-83, August.
    18. Faridah Djellal & Camal Gallouj & Faïz Gallouj & Dominique Francoz & Yves Jacquin, 2001. "Réviser la définition de la recherche-développement à la lumière des spécificités des services," Post-Print halshs-01113816, HAL.
    19. Benoît Desmarchelier & Faïz Gallouj, 2010. "Endogenous growth and environmental policy: are the processes of growth and tertiarisation in developed economies reversible? An evolutionary perspective," Working Papers hal-01111789, HAL.
    20. Daria Ciriaci & Sandro Montresor & Daniela Palma, 2013. "Do KIBS make manufacturing more innovative? An empirical investigation for four European countries," JRC Working Papers on Corporate R&D and Innovation 2013-04, Joint Research Centre.
    21. Barbara Masiello & Alessandra Marasco & Francesco Izzo, 2013. "CO-creation in creative services: the role of client in advertising agencies? innovation," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2013(2), pages 131-155.
    22. David Doloreux & Anika Laperrière, 2014. "Internationalisation and innovation in the knowledge-intensive business services," Service Business, Springer;Pan-Pacific Business Association, vol. 8(4), pages 635-657, December.
    23. Matthias Figo & Peter Mayerhofer, 2015. "Strukturwandel und regionales Wachstum - wissensintensive Unternehmensdienste als Wachstumsmotor?," Working Paper Reihe der AK Wien - Materialien zu Wirtschaft und Gesellschaft 145, Kammer für Arbeiter und Angestellte für Wien, Abteilung Wirtschaftswissenschaft und Statistik.
    24. Maria Savona & André Lorentz, 2006. "Demand and Technology Determinants of Structural Change and Tertiarisation: An Input-Output Structural Decomposition Analysis for four OECD Countries," Working Papers of BETA 2006-01, Bureau d'Economie Théorique et Appliquée, UDS, Strasbourg.
    25. Probert, Jocelyn & Connell, David & Mina, Andrea, 2013. "R&D service firms: The hidden engine of the high-tech economy?," Research Policy, Elsevier, vol. 42(6), pages 1274-1285.
    26. Benoît Desmarchelier, 2018. "Service Economies and Complexity," Post-Print hal-02393045, HAL.
    27. Peter Mayerhofer & Matthias Firgo, 2015. "Wissensintensive Unternehmensdienste, Wissens-Spillovers und regionales Wachstum. Teilprojekt 2: Strukturwandel und regionales Wachstum – Wissensintensive Unternehmensdienste als "Wachstumsmotor&," WIFO Studies, WIFO, number 58503, April.
    28. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2001. "La recherche-développement dans les services. Tome 1 (Synthèse)," Working Papers hal-01111902, HAL.
    29. Samul Joanna & Skapska Elzbieta & Pankov Dmitrij, 2019. "Employees’ Competences in Knowledge-Intensive Business Sector – Comparative Analysis in Two Cee Countries," Studia Universitatis Babeș-Bolyai Oeconomica, Sciendo, vol. 64(1), pages 3-15, April.
    30. Matthias Firgo & Peter Mayerhofer, 2017. "Wachstumsbremse Tertiärisierung? Evidenz für die europäischen Regionen," WIFO Monatsberichte (monthly reports), WIFO, vol. 90(11), pages 843-854, November.
    31. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2003. "L’innovation dans les services et par les services: un bilan des travaux français récents (1999-2002)," Post-Print halshs-01114092, HAL.
    32. Gotsch, Matthias & Hipp, Christiane & Gallego, J. & Rubalcaba, L., 2011. "Sectoral innovation performance in the knowledge intensive services," Working Paper Series 11, Brandenburg University of Technology (BTU Cottbus), Chair of Organization, Human Resource & General Management.
    33. Evangelista, Rinaldo & Vezzani, Antonio, 2010. "The economic impact of technological and organizational innovations. A firm-level analysis," Research Policy, Elsevier, vol. 39(10), pages 1253-1263, December.
    34. Christiane Hipp & Jorge Gallego & Luis Rubalcaba, 2015. "Shaping innovation in European knowledge-intensive business services," Service Business, Springer;Pan-Pacific Business Association, vol. 9(1), pages 41-55, March.
    35. Surapong Boonyarith, 2012. "The Effect of HRM Practices on MNC Subsidiaries' Knowledge Transfer in Thailand," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 11(03), pages 1-24.
    36. Faridah Djellal & Faïz Gallouj, 2009. "Innovation in services and entrepreneurship: beyond industrialist and technologist concepts of sustainable development," Working Papers hal-01111795, HAL.
    37. Ingrid Vaileanu Paun, 2010. "Vers une territorialisation de la valeur des entreprises : les apports de l'économie de la fonctionnalité," Post-Print halshs-00560441, HAL.

  93. Faridah Djellal & Faïz Gallouj, 1999. "Services and the search for relevant innovation indicators: a review of national and international surveys," Post-Print halshs-01133132, HAL.

    Cited by:

    1. Faïz Gallouj, 2009. "Innovation in services: a review of the debate and a research agenda," Post-Print halshs-01113912, HAL.
    2. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.
    3. Faridah Djellal & Faïz Gallouj, 2007. "Innovation and Employment Effects in Services: A Review of the Literature and an Agenda for Research," The Service Industries Journal, Taylor & Francis Journals, vol. 27(3), pages 193-214, April.
    4. Qun Zhao & Pei-Hsuan Tsai & Jin-Long Wang, 2019. "Improving Financial Service Innovation Strategies for Enhancing China’s Banking Industry Competitive Advantage during the Fintech Revolution: A Hybrid MCDM Model," Sustainability, MDPI, vol. 11(5), pages 1-29, March.
    5. Andrijana Ostojic Mihic & Danijela Madžar & Ivan Madžar, 2014. "Innovativeness of service companies in FBiH," Tourism and Hospitality Industry section6-1, University of Rijeka, Faculty of Tourism and Hospitality Management.
    6. Berna Beyhan & Elif Dayar & Derya Findik & Sinan Tandogan, 2009. "Comments and Critics on the Discrepancies between the Oslo Manual and the Community Innovation Surveys in Developed and Developing Countries," STPS Working Papers 0902, STPS - Science and Technology Policy Studies Center, Middle East Technical University, revised Oct 2009.
    7. Gallouj, Faïz, 2002. "Services innovation: assimilation, differentiation, inversion and integration," MPRA Paper 62174, University Library of Munich, Germany.
    8. Kirsi Hyttinen & Sampsa Ruutu & Mika Nieminen & Faiz Gallouj & Marja Toivonen, 2014. "A system dynamic and multi-criteria evaluation of innovations in environmental services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 29-52.
    9. Hollenstein, Heinz, 2003. "Innovation modes in the Swiss service sector: a cluster analysis based on firm-level data," Research Policy, Elsevier, vol. 32(5), pages 845-863, May.
    10. Petr Hanel, 2004. "Innovation in the Canadian Service Sector," Cahiers de recherche 04-03, Departement d'économique de l'École de gestion à l'Université de Sherbrooke.
    11. Faridah Djellal & Faïz Gallouj, 2001. "Patterns of innovation organisation in service firms: postal survey results and theoretical models," Science and Public Policy, Oxford University Press, vol. 28(1), pages 57-67, February.
    12. Flikkema, Meindert, 2005. "Exploring service development for understanding Schumpeterian innovation in service firms: the deduction of special case criteria," Serie Research Memoranda 0001, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    13. Faridah Djellal & Faïz Gallouj, 2010. "The Innovation Gap and the Performance Gap in the Service Economies: A Problem for Public Policy," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 27, Edward Elgar Publishing.
    14. Luísa Ferreira Lopes & Manuel Mira Godinho, 2019. "Innovation and Productivity in Services: A Methodological Approach," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 16(05), pages 1-26, August.
    15. Ljiljana Božić & Pierre Mohnen, 2016. "Determinants of Innovation in Croatian SMEs – Comparison of Service and Manufacturing Firms," Tržište/Market, Faculty of Economics and Business, University of Zagreb, vol. 28(1), pages 7-27.
    16. Nicola De Liso & Anna Serena Vergori, 2017. "The Different Approaches to the Study of Innovation in Services in Europe and the USA," Metroeconomica, Wiley Blackwell, vol. 68(1), pages 121-146, February.
    17. Torben Schubert, 2010. "Marketing and Organisational Innovations in Entrepreneurial Innovation Processes and their Relation to Market Structure and Firm Characteristics," Review of Industrial Organization, Springer;The Industrial Organization Society, vol. 36(2), pages 189-212, March.
    18. Faridah Djellal & Faïz Gallouj, 2006. "The relationship between innovation and employment in services: A review of the literature and an agenda for research," Post-Print halshs-01113854, HAL.
    19. Faridah Djellal & Faïz Gallouj, 2009. "Public services and the productivity challenge," Working Papers hal-01111797, HAL.
    20. Faridah Djellal & Faïz Gallouj, 2011. "Innovation dans les services, performance et politique publique," Post-Print halshs-00749594, HAL.
    21. Natalia Medrano & Cristina Olarte-Pascual, 2016. "An empirical approach to marketing innovation in small and medium retailers: an application to the Spanish sector," Contemporary Economics, University of Economics and Human Sciences in Warsaw., vol. 10(3), September.
    22. Pereira, Lia Valls & Sennes, Ricardo U. & Mulder, Nanno, 2009. "Brazil's emergence at the regional export leader in services: a case specialization in business services," Comercio Internacional 4438, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL).
    23. Faridah Djellal & Faïz Gallouj, 2009. "Innovation gap, performance gap and policy gap in the service economies," Post-Print halshs-01113940, HAL.
    24. Faïz Gallouj & Maria Savona, 2010. "Towards a Theory of Innovation in Services: A State of the Art," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 1, Edward Elgar Publishing.
    25. Maria de Lurdes Calisto & Soumodip Sarkar, 2017. "Innovation and corporate entrepreneurship in service businesses," Service Business, Springer;Pan-Pacific Business Association, vol. 11(3), pages 581-600, September.
    26. Christina Boycheva, 2017. "Innovation and Competitiveness in the Context of the Bulgarian Tourism Industry," Economic Alternatives, University of National and World Economy, Sofia, Bulgaria, issue 1, pages 137-148, March.
    27. Faridah Djellal & Faïz Gallouj, 2009. "Innovation in services and entrepreneurship: beyond industrialist and technologist concepts of sustainable development," Working Papers hal-01111795, HAL.
    28. Luísa Carvalho & Maria José Madeira & João Carvalho & Dulcineia Catarina Moura & Filipe P. Duarte, 2018. "Cooperation for Innovation in the European Union: Outlook and Evidences Using CIS for 15 European Countries," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 9(2), pages 506-525, June.
    29. Faridah Djellal & Faïz Gallouj, 2008. "L'innovation gap et le performance gap dans les économies de services : un défi pour les politiques publiques," Post-Print halshs-01113900, HAL.

  94. Faridah Djellal & Faïz Gallouj, 1999. "L’innovation dans les services : les premiers résultats d’une enquête postale exploratoire," Post-Print halshs-01114118, HAL.

    Cited by:

    1. Jordane Steiner & Yves Cinotti, 2014. "A Typology of Innovations of Service in the Hospitality Industry [Typologie des innovations de service dans l’hôtellerie]," Post-Print hal-01286091, HAL.
    2. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2001. "La recherche-développement dans les services. Tome 1 (Synthèse)," Working Papers hal-01111902, HAL.

  95. Faïz Gallouj, 1998. "Innovating in reverse: services and the reverse product cycle," Post-Print halshs-01114103, HAL.

    Cited by:

    1. Ching-Shu Su, 2009. "The role of service innovation and customer experience in ethnic restaurants," The Service Industries Journal, Taylor & Francis Journals, vol. 31(3), pages 425-440, January.
    2. Faïz Gallouj & Faridah Djellal, 2012. "Two decades of research on innovation in services: which place for public services?," Post-Print halshs-00960624, HAL.
    3. Faïz Gallouj, 2009. "Innovation in services: a review of the debate and a research agenda," Post-Print halshs-01113912, HAL.
    4. Mario Corona & Youngjung Geum & Sungjoo Lee, 2017. "Patterns of Protecting Both Technological and Nontechnological Innovation for Service Offerings: Case of the Video-Game Industry," Service Science, INFORMS, vol. 9(3), pages 192-204, September.
    5. Wang, Qiang & Zhao, Xiande & Voss, Chris, 2016. "Customer orientation and innovation: A comparative study of manufacturing and service firms," International Journal of Production Economics, Elsevier, vol. 171(P2), pages 221-230.
    6. Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Post-Print halshs-01133797, HAL.
    7. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "L'innovation dans les services publics à la lumière des paradigmes de l'administration publique et des perspectives des Service Innovation Studies," Working Papers halshs-01934287, HAL.
    8. Gallouj, Faïz, 2002. "Services innovation: assimilation, differentiation, inversion and integration," MPRA Paper 62174, University Library of Munich, Germany.
    9. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Innovation in public services in the light of public administration paradigms and service innovation perspectives [L’innovation dans les services publics à la lumière des paradigmes de l’administra," Post-Print halshs-02437350, HAL.
    10. Cocchi, Andrea, 2011. "Business models as systemic instruments for the evolution of traditional districts?," MPRA Paper 33766, University Library of Munich, Germany.
    11. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation," Working Papers halshs-01934275, HAL.
    12. Faridah Djellal & Faïz Gallouj, 2010. "The Innovation Gap and the Performance Gap in the Service Economies: A Problem for Public Policy," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 27, Edward Elgar Publishing.
    13. Gallouj, Faiz, 2002. "Innovation in services and the attendant old and new myths," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 31(2), pages 137-154.
    14. Achraf AYADI, 2005. "Value creation in mobile banking," Development and Comp Systems 0508010, University Library of Munich, Germany.
    15. Marco Capasso & Elena Cefis & Koen Frenken, 2016. "Spatial Differentiation in Industrial Dynamics. The Case of the Netherlands (1994–2005)," Tijdschrift voor Economische en Sociale Geografie, Royal Dutch Geographical Society KNAG, vol. 107(3), pages 316-330, July.
    16. Cristina Fernandes & João Ferreira & Carla Marques, 2015. "Innovation management capabilities in rural and urban knowledge intensive business services: empirical evidence," Service Business, Springer;Pan-Pacific Business Association, vol. 9(2), pages 233-256, June.
    17. de Vries, Erik J., 2006. "Innovation in services in networks of organizations and in the distribution of services," Research Policy, Elsevier, vol. 35(7), pages 1037-1051, September.
    18. Mamede, Ricardo, 2002. "Does innovation (really) matter for success? The case of an IT Consulting Firm," MPRA Paper 3999, University Library of Munich, Germany.
    19. Faridah Djellal & Faïz Gallouj, 2013. "How public–private innovation networks in services (ServPPINs) differ from other innovation networks: what lessons for theory?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 2, pages 21-58, Edward Elgar Publishing.
    20. Faridah Djellal & Faïz Gallouj, 2009. "Innovation gap, performance gap and policy gap in the service economies," Post-Print halshs-01113940, HAL.
    21. Xiangxuan XU, 2017. "The Contextual Dynamics of Internet of Things Applications in Smart Public Bike Sharing Services," Chinese Journal of Urban and Environmental Studies (CJUES), World Scientific Publishing Co. Pte. Ltd., vol. 5(02), pages 1-20, June.
    22. Faïz Gallouj & Maria Savona, 2010. "Towards a Theory of Innovation in Services: A State of the Art," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 1, Edward Elgar Publishing.
    23. Sonderegger, Petra & Täube, Florian, 2010. "Cluster life cycle and diaspora effects: Evidence from the Indian IT cluster in Bangalore," Journal of International Management, Elsevier, vol. 16(4), pages 383-397, December.
    24. Faridah Djellal & Faïz Gallouj, 2009. "Innovation in services and entrepreneurship: beyond industrialist and technologist concepts of sustainable development," Working Papers hal-01111795, HAL.
    25. Fernandes, Cristina & Ferreira, João & Marques, Carla, 2011. "KIBS Innovation Management Capability in Rural Portuguese Regions: Empirical Evidence," MPRA Paper 47005, University Library of Munich, Germany.
    26. Guo, Aifang & Li, Yuke & Zuo, Ze & Chen, Guangpu, 2015. "Influence of organizational elements on manufacturing firms' service-enhancement: An empirical study based on Chinese ICT industry," Technology in Society, Elsevier, vol. 43(C), pages 183-190.

  96. Jean Gadrey & Faïz Gallouj, 1998. "The Provider-Customer Interface in Business and Professional Services," Post-Print halshs-01133184, HAL.

    Cited by:

    1. Camal Gallouj & Faïz Gallouj, 2000. "Neo-Schumpeterian perspectives on Innovation in Services," Post-Print halshs-01114125, HAL.
    2. Faïz Gallouj & Faridah Djellal, 2012. "Two decades of research on innovation in services: which place for public services?," Post-Print halshs-00960624, HAL.
    3. Mota, Joao & Santos, Jose Novais, 2021. "Dynamic roles of suppliers in the specification of business services," Technological Forecasting and Social Change, Elsevier, vol. 164(C).
    4. Pascal Petit, 2010. "Innovation and Services: On Biases and Beyond," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 17, Edward Elgar Publishing.
    5. Jon Sundbo & Faïz Gallouj, 1998. "Innovation as a loosely coupled system in services," Post-Print halshs-01113675, HAL.
    6. Faïz Gallouj, 2009. "Innovation in services: a review of the debate and a research agenda," Post-Print halshs-01113912, HAL.
    7. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.
    8. Faïz Gallouj, 2012. "Service: innovation, performance and public policy," Working Papers hal-01111765, HAL.
    9. Francesca Mameli & Simona Iammarino & Ron Boschma, 2012. "Regional variety and employment growth in Italian labour market areas: services versus manufacturing industries," Working Papers 4, Birkbeck Centre for Innovation Management Research, revised Mar 2012.
    10. Pierre Labarthe & Faïz Gallouj & Faridah Djellal, 2013. "Effects of institutions on the integration of end-users’ knowledge in ServPPINs: lessons from two case studies in agro-environmental knowledge-intensive services," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 12, pages 303-325, Edward Elgar Publishing.
    11. Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Post-Print halshs-01133797, HAL.
    12. Georgios Efthyvoulou & Priit Vahter, 2016. "Financial Constraints, Innovation Performance and Sectoral Disaggregation," Manchester School, University of Manchester, vol. 84(2), pages 125-158, March.
    13. Julija Cerović Smolović & Sanja Janketić & Danijela Jaćimović & Maja Bučar & Metka Stare, 2018. "Montenegro’s Road to Sustainable Tourism Growth and Innovation," Sustainability, MDPI, vol. 10(12), pages 1-20, December.
    14. J Howells & B Tether & F Gallouj & F Djellal & C Gallouj & K Blind & J Edler & C Hipp & F Montobbio & N Corrocher & A Macpherson & D Banach, 2004. "Innovation in Services: Issues at Stake and Trends," Working Papers halshs-01113600, HAL.
    15. Gallouj, Faïz, 2002. "Services innovation: assimilation, differentiation, inversion and integration," MPRA Paper 62174, University Library of Munich, Germany.
    16. Consoli, Davide & Patrucco, Pierpaolo, 2004. "The Knowledge Trade-Off: Circulation, Growth and the Role of Knowledge-Intensive Business Services in Urban Innovation Systems," Department of Economics and Statistics Cognetti de Martiis LEI & BRICK - Laboratory of Economics of Innovation "Franco Momigliano", Bureau of Research in Innovation, Complexity and Knowledge, Collegio 200402, University of Turin.
    17. Meyer, Chris R. & Skaggs, Bruce C. & Nair, Sudhir & Cohen, David G., 2015. "Customer Interaction Uncertainty, Knowledge, and Service Firm Internationalization," Journal of International Management, Elsevier, vol. 21(3), pages 249-259.
    18. Nicoletta Corrocher & Lucia Cusmano & Andrea Morrison, 2009. "Modes of innovation in knowledge-intensive business services evidence from Lombardy," Journal of Evolutionary Economics, Springer, vol. 19(2), pages 173-196, April.
    19. Peter Daniels, 2010. "Services Innovation in a Globalized Economy," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 19, Edward Elgar Publishing.
    20. Faïz Gallouj, 1998. "Innovating in reverse: services and the reverse product cycle," Post-Print halshs-01114103, HAL.
    21. John N. Walsh & Jamie O’Brien, 2017. "A Knowledge-Based Framework for Service Management," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 16(04), pages 1-31, December.
    22. Benoît Desmarchelier & Faïz Gallouj, 2010. "Endogenous growth and environmental policy: are the processes of growth and tertiarisation in developed economies reversible? An evolutionary perspective," Working Papers hal-01111789, HAL.
    23. Oihana Basilioa & Philippe Laredob & Paloma Sánchezc, 2019. "The Organization Of R&D Activities In Large Knowledge Intensive Business Services: The Case Of A “Big Four” Consultancy," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 23(03), pages 1-32, April.
    24. Bruce Tether, 2003. "The sources and aims of innovation in services: Variety between and within sectors," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 12(6), pages 481-505.
    25. Julien Gooris & Carine Peeters, 2014. "Fragmenting global business processes: A protection for proprietary information," Working Papers 2014-12, CEPII research center.
    26. Barbara Masiello & Alessandra Marasco & Francesco Izzo, 2013. "CO-creation in creative services: the role of client in advertising agencies? innovation," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2013(2), pages 131-155.
    27. Lucia Crevani & Kristina Palm & Annika Schilling, 2011. "Innovation management in service firms: a research agenda," Service Business, Springer;Pan-Pacific Business Association, vol. 5(2), pages 177-193, June.
    28. Faridah Djellal & Faïz Gallouj, 2011. "Innovation dans les services, performance et politique publique," Post-Print halshs-00749594, HAL.
    29. Faridah Djellal & Faïz Gallouj, 2009. "Innovation gap, performance gap and policy gap in the service economies," Post-Print halshs-01113940, HAL.
    30. Bogliacino, Francesco & Lucchese, Matteo & Pianta, Mario, 2013. "Job creation in business services: Innovation, demand, and polarisation," Structural Change and Economic Dynamics, Elsevier, vol. 25(C), pages 95-109.
    31. Evangelista, Rinaldo & Vezzani, Antonio, 2010. "The economic impact of technological and organizational innovations. A firm-level analysis," Research Policy, Elsevier, vol. 39(10), pages 1253-1263, December.
    32. Faïz Gallouj & Maria Savona, 2010. "Towards a Theory of Innovation in Services: A State of the Art," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 1, Edward Elgar Publishing.
    33. Viitamo, Esa, 2014. "Service productivity, technology and organization - Converting theory to praxis," ETLA Working Papers 26, The Research Institute of the Finnish Economy.
    34. Faridah Djellal & Faïz Gallouj, 2009. "Innovation in services and entrepreneurship: beyond industrialist and technologist concepts of sustainable development," Working Papers hal-01111795, HAL.
    35. Go Jefferies, Josephine & Bishop, Simon & Hibbert, Sally, 2019. "Customer boundary work to navigate institutional arrangements around service interactions: Exploring the case of telehealth," Journal of Business Research, Elsevier, vol. 105(C), pages 420-433.
    36. Lee, Hsing-fen & Miozzo, Marcela, 2019. "Which types of knowledge-intensive business services firms collaborate with universities for innovation?," Research Policy, Elsevier, vol. 48(7), pages 1633-1646.
    37. Marco Bettiol & Eleonora Di Maria & Roberto Grandinetti, 2013. "The Evolution of KIBS between Standardization and Customization: The Rise of Combinatory KIBS," DRUID Working Papers 13-08, DRUID, Copenhagen Business School, Department of Industrial Economics and Strategy/Aalborg University, Department of Business Studies.
    38. Jeremy Howells, 2010. "Services and Innovation and Service Innovation: New Theoretical Directions," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 3, Edward Elgar Publishing.
    39. Jon Sundbo & Faïz Gallouj, 1998. "Innovation in services in seven European countries: the results of work packages 3-4 of the SI4S project," Working Papers hal-01111911, HAL.
    40. Faridah Djellal & Faïz Gallouj, 2008. "L'innovation gap et le performance gap dans les économies de services : un défi pour les politiques publiques," Post-Print halshs-01113900, HAL.

  97. Jon Sundbo & Faïz Gallouj, 1998. "Innovation as a loosely coupled system in services," Post-Print halshs-01113675, HAL.

    Cited by:

    1. Roper, Stephen & Bourke, Jane, 2022. "Innovating into trouble: When innovation leads to customer complaints," Research Policy, Elsevier, vol. 51(10).
    2. Faïz Gallouj & Faridah Djellal, 2012. "Two decades of research on innovation in services: which place for public services?," Post-Print halshs-00960624, HAL.
    3. Orfila-Sintes, Francina & Mattsson, Jan, 2009. "Innovation behavior in the hotel industry," Omega, Elsevier, vol. 37(2), pages 380-394, April.
    4. Tiina Tuominen & Marja Toivonen, 2011. "Studying Innovation And Change Activities In Kibs Through The Lens Of Innovative Behaviour," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 15(02), pages 393-422.
    5. Maria JOSE SILVA & Gastão SOUSA & Jacinta MOREIRA & Jorge SIMÕES, 2011. "Innovation Activities in the Service Sector: Empirical Evidence from Portuguese Firms," Journal of Knowledge Management, Economics and Information Technology, ScientificPapers.org, vol. 1(6), pages 1-17, October.
    6. Sandro Montresor, 2018. "Innovation in tourism," Tourism Economics, , vol. 24(7), pages 765-780, November.
    7. Hipp, Christiane B. & Herstatt, Cornelius, 2006. "Patterns of innovation and protection activities within service companies: Results from a German study on service-intensive companies," Working Papers 45, Hamburg University of Technology (TUHH), Institute for Technology and Innovation Management.
    8. Faïz Gallouj, 2009. "Innovation in services: a review of the debate and a research agenda," Post-Print halshs-01113912, HAL.
    9. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.
    10. Faridah Djellal & Faïz Gallouj, 1998. "Innovation in service industries in France: results of a postal survey," Working Papers hal-01111909, HAL.
    11. Faridah Djellal & Faïz Gallouj, 2007. "Innovation and Employment Effects in Services: A Review of the Literature and an Agenda for Research," The Service Industries Journal, Taylor & Francis Journals, vol. 27(3), pages 193-214, April.
    12. Faïz Gallouj, 2012. "Service: innovation, performance and public policy," Working Papers hal-01111765, HAL.
    13. Jon Sundbo, 2010. "The Toilsome Path of Service Innovation: The Effects of the Law of Low Human Multi-task Capability," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 12, Edward Elgar Publishing.
    14. Chang, Yuan-Chieh & Chen, Min-Nan, 2016. "Service regime and innovation clusters: An empirical study from service firms in Taiwan," Research Policy, Elsevier, vol. 45(9), pages 1845-1857.
    15. Hanen SDIRI & Mohamed AYADI, 2014. "Innovation decision of Tunisian service firms: an empirical analysis," Working Papers 2014-92, Department of Research, Ipag Business School.
    16. Céline Merlin-Brogniart & Simon Nadel, 2021. "Specificities of environmental innovation dynamics in service firms: the French case," Journal of Evolutionary Economics, Springer, vol. 31(2), pages 451-473, April.
    17. Corrocher, Nicoletta & Lasio, Laura, 2013. "Diversification strategies in network-based services: The case of mobile virtual network operators," Telecommunications Policy, Elsevier, vol. 37(11), pages 1110-1123.
    18. Tether, Bruce S. & Tajar, Abdelouahid, 2008. "Beyond industry-university links: Sourcing knowledge for innovation from consultants, private research organisations and the public science-base," Research Policy, Elsevier, vol. 37(6-7), pages 1079-1095, July.
    19. Gianluca Misuraca & Clelia Colombo & Csaba Kucsera & Stephanie Carretero & Margherita Bacigalupo & Raluca Radescu, 2015. "ICT-enabled Social Innovation in support of the Implementation of the Social Investment Package (IESI) - Mapping and Analysis of ICT-enabled Social Innovation Initiatives promoting Social Investment t," JRC Research Reports JRC97467, Joint Research Centre.
    20. Pierre Labarthe & Faïz Gallouj & Faridah Djellal, 2013. "Effects of institutions on the integration of end-users’ knowledge in ServPPINs: lessons from two case studies in agro-environmental knowledge-intensive services," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 12, pages 303-325, Edward Elgar Publishing.
    21. Alarcón, José Carlos & Aguilar, Rocio & Galán, Jose Luis, 2019. "Determinants of innovation output in Spanish knowledge-intensive service firms: Stability analysis throughout the economic crisis of 2008," Structural Change and Economic Dynamics, Elsevier, vol. 49(C), pages 228-244.
    22. Tether, Bruce S., 2002. "Who co-operates for innovation, and why: An empirical analysis," Research Policy, Elsevier, vol. 31(6), pages 947-967, August.
    23. Faridah Djellal & Faïz Gallouj, 2001. "L'organisation du processus d'innovation dans les services : les résultats d'une enquête postale," Post-Print halshs-01114079, HAL.
    24. Lars Fuglsang & Anne Nordli, 2018. "On Service Innovation as an Interactive Process: A Case Study of the Engagement with Innovation of a Tourism Service," Social Sciences, MDPI, vol. 7(12), pages 1-17, December.
    25. Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Post-Print halshs-01133797, HAL.
    26. Faridah Djellal & Faïz Gallouj, 2000. "Le « casse-tête » de la mesure de l'innovation dans les services : enquête sur les enquêtes," Revue d'Économie Industrielle, Programme National Persée, vol. 93(1), pages 7-28.
    27. Alina-Elena Iosif & Laurentiu Tachiciu, 2016. "Assessment of the Service Innovation System in the Region of Bucharest-Ilfov," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 18(41), pages 1-8, February.
    28. Faridah Djellal & Faïz Gallouj, 2015. "Taking into account hidden innovation in innovation networks: the role of public-private innovation networks in services," Working Papers halshs-01191137, HAL.
    29. Blindenbach-Driessen, Floortje & van den Ende, Jan, 2006. "Innovation in project-based firms: The context dependency of success factors," Research Policy, Elsevier, vol. 35(4), pages 545-561, May.
    30. J Howells & B Tether & F Gallouj & F Djellal & C Gallouj & K Blind & J Edler & C Hipp & F Montobbio & N Corrocher & A Macpherson & D Banach, 2004. "Innovation in Services: Issues at Stake and Trends," Working Papers halshs-01113600, HAL.
    31. Gallouj, Faïz, 2002. "Services innovation: assimilation, differentiation, inversion and integration," MPRA Paper 62174, University Library of Munich, Germany.
    32. Marie-Christine Monnoyer-Longé, 2010. "Entrepreneurship and Service Innovation: A Challenge for Local Development," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 24, Edward Elgar Publishing.
    33. Jan Bröchner, 2010. "Innovation in Construction," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 31, Edward Elgar Publishing.
    34. Anning-Dorson, Thomas, 2018. "Customer involvement capability and service firm performance: The mediating role of innovation," Journal of Business Research, Elsevier, vol. 86(C), pages 269-280.
    35. Sdiri, Hanen & Mohamed, Ayadi, 2011. "La décision d'innovation: cas des entreprises Tunisiennes de services [Explaining the decisions to innovate: the case of Tunisian service firms]," MPRA Paper 23084, University Library of Munich, Germany.
    36. Hipp, Christiane, 2009. "Collaboration for innovation in services," Working Paper Series 7, Brandenburg University of Technology (BTU Cottbus), Chair of Organization, Human Resource & General Management.
    37. Melissa Archpru Akaka & Stephen L. Vargo, 2014. "Technology as an operant resource in service (eco)systems," Information Systems and e-Business Management, Springer, vol. 12(3), pages 367-384, August.
    38. Nicoletta Corrocher & Lucia Cusmano & Andrea Morrison, 2009. "Modes of innovation in knowledge-intensive business services evidence from Lombardy," Journal of Evolutionary Economics, Springer, vol. 19(2), pages 173-196, April.
    39. Călin Florin Băban & Marius Băban, 2022. "An Orchestration Perspective on Open Innovation between Industry–University: Investigating Its Impact on Collaboration Performance," Mathematics, MDPI, vol. 10(15), pages 1-23, July.
    40. Annosi, Maria Carmela & Ráez, Rosa María Oliva & Appio, Francesco Paolo & Del Giudice, Teresa, 2022. "An integrative review of innovations in the agricultural sector: The roles of agency, structure, and their dynamic interplay," Technological Forecasting and Social Change, Elsevier, vol. 185(C).
    41. Ronnié Figueiredo & João José Matos Ferreira, 2020. "Spinner Model: Prediction of Propensity to Innovate Based on Knowledge-Intensive Business Services," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 11(4), pages 1316-1335, December.
    42. Faridah Djellal & Faïz Gallouj, 2001. "Patterns of innovation organisation in service firms: postal survey results and theoretical models," Science and Public Policy, Oxford University Press, vol. 28(1), pages 57-67, February.
    43. Marit Engen & Peter Magnusson, 2015. "Exploring the role of front-line employees as innovators," The Service Industries Journal, Taylor & Francis Journals, vol. 35(6), pages 303-324, April.
    44. Flikkema, Meindert, 2005. "Exploring service development for understanding Schumpeterian innovation in service firms: the deduction of special case criteria," Serie Research Memoranda 0001, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    45. Guan, Jian Cheng & Yan, Yan, 2016. "Technological proximity and recombinative innovation in the alternative energy field," Research Policy, Elsevier, vol. 45(7), pages 1460-1473.
    46. Faïz Gallouj & Faridah Djellal (ed.), 2010. "The Handbook of Innovation and Services," Books, Edward Elgar Publishing, number 12872.
    47. Luísa Ferreira Lopes & Manuel Mira Godinho, 2019. "Innovation and Productivity in Services: A Methodological Approach," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 16(05), pages 1-26, August.
    48. Oihana Basilioa & Philippe Laredob & Paloma Sánchezc, 2019. "The Organization Of R&D Activities In Large Knowledge Intensive Business Services: The Case Of A “Big Four” Consultancy," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 23(03), pages 1-32, April.
    49. Bruce Tether, 2003. "The sources and aims of innovation in services: Variety between and within sectors," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 12(6), pages 481-505.
    50. Marina Doroshenko, 2011. "Innovative Potential of the Knowledge-Intensive Services Sector in Russia," Foresight and STI Governance (Foresight-Russia till No. 3/2015), National Research University Higher School of Economics, vol. 5(4), pages 50-65.
    51. Jalal Rajeh Hanaysha, 2021. "An Examination of Innovation Capabilities and Corporate Reputation in Banking Sector," Jindal Journal of Business Research, , vol. 10(2), pages 199-213, December.
    52. Jalal Rajeh Hanaysha & Mohammed Emad Al-Shaikh & Shanmugan Joghee & Haitham M. Alzoubi, 2022. "Impact of Innovation Capabilities on Business Sustainability in Small and Medium Enterprises," FIIB Business Review, , vol. 11(1), pages 67-78, March.
    53. Thakur, Ramendra & Hale, Dena, 2013. "Service innovation: A comparative study of U.S. and Indian service firms," Journal of Business Research, Elsevier, vol. 66(8), pages 1108-1123.
    54. Sundbo, Jon & Orfila-Sintes, Francina & Sorensen, Flemming, 2007. "The innovative behaviour of tourism firms--Comparative studies of Denmark and Spain," Research Policy, Elsevier, vol. 36(1), pages 88-106, February.
    55. Krzysztof Borodako & Jadwiga Berbeka & Michał Rudnicki, 2015. "Tourism Enterprises as Buyers of Knowledge-Intensive Business Services," SAGE Open, , vol. 5(1), pages 21582440155, January.
    56. Cristina Fernandes & João Ferreira & Carla Marques, 2015. "Innovation management capabilities in rural and urban knowledge intensive business services: empirical evidence," Service Business, Springer;Pan-Pacific Business Association, vol. 9(2), pages 233-256, June.
    57. Faridah Djellal & Faïz Gallouj, 2006. "The relationship between innovation and employment in services: A review of the literature and an agenda for research," Post-Print halshs-01113854, HAL.
    58. Salunke, Sandeep & Weerawardena, Jay & McColl-Kennedy, Janet R., 2013. "Competing through service innovation: The role of bricolage and entrepreneurship in project-oriented firms," Journal of Business Research, Elsevier, vol. 66(8), pages 1085-1097.
    59. Muller, Emmanuel & Doloreux, David, 2009. "What we should know about knowledge-intensive business services," Technology in Society, Elsevier, vol. 31(1), pages 64-72.
    60. Soheila Raeisi & Nur Suhaili Ramli & Meng Lingjie, 2020. "A Systematic Review of the Influence of Internal Marketing on Service Innovation," JRFM, MDPI, vol. 13(9), pages 1-24, September.
    61. Drejer, Ina, 2004. "Identifying innovation in surveys of services: a Schumpeterian perspective," Research Policy, Elsevier, vol. 33(3), pages 551-562, April.
    62. Youngjung Geum & Moon-Soo Kim & Sungjoo Lee, 2017. "Service Technology: Definition and Characteristics Based on a Patent Database," Service Science, INFORMS, vol. 9(2), pages 147-166, June.
    63. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2003. "L’innovation dans les services et par les services: un bilan des travaux français récents (1999-2002)," Post-Print halshs-01114092, HAL.
    64. Mamede, Ricardo, 2002. "Does innovation (really) matter for success? The case of an IT Consulting Firm," MPRA Paper 3999, University Library of Munich, Germany.
    65. Gotsch, Matthias & Hipp, Christiane & Gallego, J. & Rubalcaba, L., 2011. "Sectoral innovation performance in the knowledge intensive services," Working Paper Series 11, Brandenburg University of Technology (BTU Cottbus), Chair of Organization, Human Resource & General Management.
    66. Tether, Bruce S. & Tajar, Abdelouahid, 2008. "The organisational-cooperation mode of innovation and its prominence amongst European service firms," Research Policy, Elsevier, vol. 37(4), pages 720-739, May.
    67. Sverre J. Herstad & Marte C. W. Solheim & Marit Engen, 2021. "Collected worker experiences, knowledge management practices and service innovation in urban Norway," Papers in Regional Science, Wiley Blackwell, vol. 100(6), pages 1501-1525, December.
    68. Faridah Djellal & Faïz Gallouj, 2013. "How public–private innovation networks in services (ServPPINs) differ from other innovation networks: what lessons for theory?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 2, pages 21-58, Edward Elgar Publishing.
    69. Hwan-Joo Seo & Young Soo Lee & HanSung Kim, 2010. "The determinants of export market performance in Organisation for Economic Co-operation and Development service industries," The Service Industries Journal, Taylor & Francis Journals, vol. 32(8), pages 1343-1354, December.
    70. Trigo, Alexandre & Vence, Xavier, 2012. "Scope and patterns of innovation cooperation in Spanish service enterprises," Research Policy, Elsevier, vol. 41(3), pages 602-613.
    71. Xiao Zhou & Lu Huang & Yi Zhang & Miaomiao Yu, 2019. "A hybrid approach to detecting technological recombination based on text mining and patent network analysis," Scientometrics, Springer;Akadémiai Kiadó, vol. 121(2), pages 699-737, November.
    72. Christiane Hipp & Jorge Gallego & Luis Rubalcaba, 2015. "Shaping innovation in European knowledge-intensive business services," Service Business, Springer;Pan-Pacific Business Association, vol. 9(1), pages 41-55, March.
    73. Yang Yang & Lin Guo & Zhuling Zhong & Mu Zhang, 2018. "Selection of Technological Innovation for Service-Orientated Enterprises," Sustainability, MDPI, vol. 10(11), pages 1-13, October.
    74. Ki H. Kang & Jina Kang, 2009. "Do External Knowledge Sourcing Methods Matter in Service Innovation? Analysis of South Korean Service Firms," TEMEP Discussion Papers 200908, Seoul National University; Technology Management, Economics, and Policy Program (TEMEP), revised Aug 2009.
    75. Hsiao-Yin Chen & Chin-wei Huang & Yung-Ho Chiu, 2017. "An intertemporal efficiency and technology measurement for tourist hotel," Journal of Productivity Analysis, Springer, vol. 48(1), pages 85-96, August.
    76. Faridah Djellal & Faïz Gallouj, 2009. "Les réseaux d’innovation public-privé dans les services (RIPPS) ne sont pas des réseaux d’innovation (RI) comme les autres : quels enseignements pour les politiques publiques ?," Post-Print halshs-01113944, HAL.
    77. Ina Drejer, 2002. "A Schumpeterian Perspective on Service Innovation," DRUID Working Papers 02-09, DRUID, Copenhagen Business School, Department of Industrial Economics and Strategy/Aalborg University, Department of Business Studies.
    78. Tether, Bruce S. & Hipp, Christiane & Miles, Ian, 2001. "Standardisation and particularisation in services: evidence from Germany," Research Policy, Elsevier, vol. 30(7), pages 1115-1138, August.
    79. Santos, David Ferreira Lopes & Basso, Leonardo Fernando Cruz & Kimura, Herbert, 2018. "The trajectory of the ability to innovate and the financial performance of the Brazilian industry," Technological Forecasting and Social Change, Elsevier, vol. 127(C), pages 258-270.
    80. Gry Agnete Alsos & Dorthe Eide & Einar Lier Madsen, 2014. "Introduction: innovation in tourism industries," Chapters, in: Gry Agnete Alsos & Dorthe Eide & Einar Lier Madsen (ed.), Handbook of Research on Innovation in Tourism Industries, chapter 1, pages 1-24, Edward Elgar Publishing.
    81. Tambo, Torben, 2014. "Collaboration on technological innovation in Danish fashion chains: A network perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 21(5), pages 827-835.
    82. Jeremy Howells, 2010. "Services and Innovation and Service Innovation: New Theoretical Directions," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 3, Edward Elgar Publishing.
    83. Marie-Christine Monnayer-Longe, 2008. "Innovation dans les services aux entreprises et développement local," Post-Print hal-02567579, HAL.
    84. Jari Kuusisto & Arja Kuusisto & Pirjo Yli-Viitala, 2013. "Service development tools in action," The Service Industries Journal, Taylor & Francis Journals, vol. 33(3-4), pages 352-365, February.
    85. Camisón, César & Monfort-Mir, Vicente M., 2012. "Measuring innovation in tourism from the Schumpeterian and the dynamic-capabilities perspectives," Tourism Management, Elsevier, vol. 33(4), pages 776-789.
    86. Vargo, Stephen L. & Akaka, Melissa Archpru & Wieland, Heiko, 2020. "Rethinking the process of diffusion in innovation: A service-ecosystems and institutional perspective," Journal of Business Research, Elsevier, vol. 116(C), pages 526-534.

  98. Jon Sundbo & Faïz Gallouj, 1998. "Innovation in services in seven European countries: the results of work packages 3-4 of the SI4S project," Working Papers hal-01111911, HAL.

    Cited by:

    1. Freije, Inmaculada & de la Calle, Alberto & Ugarte, José V., 2022. "Role of supply chain integration in the product innovation capability of servitized manufacturing companies," Technovation, Elsevier, vol. 118(C).
    2. Gonzalo Maldonado-Guzmán & José Trinidad Marín-Aguilar & Sandra Yesenia Pinzón-Castro, 2017. "Service Innovation in Mexican Small Business," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 7(4), pages 1-1.

  99. Faridah Djellal & Faïz Gallouj, 1998. "Innovation in service industries in France: results of a postal survey," Working Papers hal-01111909, HAL.

    Cited by:

    1. Faïz Gallouj, 1999. "Les trajectoires de l’innovation dans les services : vers un enrichissement des taxonomies évolutionnistes," Post-Print halshs-01114090, HAL.
    2. James Love & Stephen Roper & Nola Hewitt-Dundas, 2010. "Service Innovation, Embeddedness and Business Performance: Evidence from Northern Ireland," Regional Studies, Taylor & Francis Journals, vol. 44(8), pages 983-1004.
    3. Youngjung Geum & Juneseuk Shin & Yongtae Park, 2010. "FMEA-based portfolio approach to service productivity improvement," The Service Industries Journal, Taylor & Francis Journals, vol. 31(11), pages 1825-1847, April.
    4. Jon Sundbo & Robert Johnston & Jan Mattsson & Bruce Millett, 2001. "Innovation in service internationalization: the crucial role of the frantrepreneur," Entrepreneurship & Regional Development, Taylor & Francis Journals, vol. 13(3), pages 247-267, July.
    5. Josivania Silva Farias & Tomás de Aquino Guimaraes & Eduardo Raupp de Vargas, 2012. "Innovation in Brazilian and Spanish hospitals: the managers perception upon electronic patient record," Brazilian Business Review, Fucape Business School, vol. 9(3), pages 23-44, July.
    6. Gallouj, Faiz, 2002. "Innovation in services and the attendant old and new myths," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 31(2), pages 137-154.
    7. Faridah Djellal & Faïz Gallouj, 2011. "Innovation dans les services, performance et politique publique," Post-Print halshs-00749594, HAL.

  100. Faïz Gallouj, 1998. "Les trajectoires de l’innovation dans les services : vers un enrichissement des taxonomies évolutionnistes," Post-Print halshs-01114020, HAL.

    Cited by:

    1. Francesco Bogliacino & Mario Pianta, 2016. "The Pavitt Taxonomy, revisited: patterns of innovation in manufacturing and services," Economia Politica: Journal of Analytical and Institutional Economics, Springer;Fondazione Edison, vol. 33(2), pages 153-180, August.
    2. Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2013. "Environmental policies and eco-innovations by service firms: An agent-based model," Technological Forecasting and Social Change, Elsevier, vol. 80(7), pages 1395-1408.
    3. Faïz Gallouj & Céline Merlin-Brogniart & Anne-Catherine Moursli-Provost, 2013. "Public–private partnerships in hospital innovation: what lessons for hospital management?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 11, pages 265-302, Edward Elgar Publishing.
    4. Faridah Djellal & Faïz Gallouj, 2010. "Beyond productivity strategies in services," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 89-104.
    5. Pierre Labarthe & Faïz Gallouj & Faridah Djellal, 2013. "Effects of institutions on the integration of end-users’ knowledge in ServPPINs: lessons from two case studies in agro-environmental knowledge-intensive services," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 12, pages 303-325, Edward Elgar Publishing.
    6. Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Post-Print halshs-01133797, HAL.
    7. Faridah Djellal & Faïz Gallouj, 2000. "Le « casse-tête » de la mesure de l'innovation dans les services : enquête sur les enquêtes," Revue d'Économie Industrielle, Programme National Persée, vol. 93(1), pages 7-28.
    8. Faridah Djellal & Faïz Gallouj, 2007. "Les stratégies de productivité dans les services : assimilation, particularisme et intégration," Post-Print halshs-01113876, HAL.
    9. Faridah Djellal & Camal Gallouj & Faïz Gallouj & Karim Gallouj, 2004. "L'innovation à l'hôpital : une grille d'analyse et des études de cas," Working Papers hal-01111804, HAL.
    10. Gallouj, Faïz, 2002. "Services innovation: assimilation, differentiation, inversion and integration," MPRA Paper 62174, University Library of Munich, Germany.
    11. Djellal, Faridah & Gallouj, FaIz, 2005. "Mapping innovation dynamics in hospitals," Research Policy, Elsevier, vol. 34(6), pages 817-835, August.
    12. Faridah Djellal & Faïz Gallouj, 2006. "Un modèle d’analyse de la dynamique de l’innovation dans les services : le cas des services de types architecturaux," Post-Print halshs-01114094, HAL.
    13. Faridah Djellal & Faïz Gallouj, 2008. "A model for analysing the innovation dynamic in services: the case of ‘assembled’ services," Post-Print halshs-01114104, HAL.
    14. Faridah Djellal & Camal Gallouj & Faïz Gallouj & Dominique Francoz & Yves Jacquin, 2001. "Réviser la définition de la recherche-développement à la lumière des spécificités des services," Post-Print halshs-01113816, HAL.
    15. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2002. "L’hôpital : de l’innovation médicale à l’innovation de service," Post-Print halshs-01113818, HAL.
    16. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2001. "La recherche-développement dans les services. Tome 1 (Synthèse)," Working Papers hal-01111902, HAL.
    17. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2003. "L’innovation dans les services et par les services: un bilan des travaux français récents (1999-2002)," Post-Print halshs-01114092, HAL.
    18. Abdelillah Hamdouch & Esther Samuelides, 2000. "Nature and dynamics of innovation in service industries: An analysis of organizational and commercial innovations in mobile phone services in France [Nature et dynamique des innovations dans les en," Université Paris1 Panthéon-Sorbonne (Post-Print and Working Papers) halshs-03718464, HAL.

  101. Faïz Gallouj & Jean Gadrey & Edwige Ghillebaert, 1997. "La construction sociale du produit financier postal," Post-Print halshs-01114018, HAL.

    Cited by:

    1. Faridah Djellal & Faïz Gallouj, 2008. "Innovation dans les services et entrepreneuriat : au-delà des conceptions industrialistes et technologistes du développement durable," Working Papers hal-01111716, HAL.
    2. Faridah Djellal & Faïz Gallouj, 2006. "Les services publics à l’épreuve de la productivité et la productivité à l’épreuve des services publics," Post-Print halshs-01113831, HAL.
    3. Faridah Djellal & Faïz Gallouj, 2009. "Public services and the productivity challenge," Working Papers hal-01111797, HAL.
    4. Faïz Gallouj, 2000. "Evaluer et comparer les performances des établissements postaux: la méthode de l'arbre de performance en question. Le cas des Centres Régionaux de Services Financiers," Working Papers hal-01111907, HAL.
    5. Dhiab, H. & Labarthe, P. & Laurent, C., 2020. "How the performance rationales of organisations providing farm advice explain persistent difficulties in addressing societal goals in agriculture," Food Policy, Elsevier, vol. 95(C).
    6. Faridah Djellal & Faïz Gallouj, 2009. "Innovation in services and entrepreneurship: beyond industrialist and technologist concepts of sustainable development," Working Papers hal-01111795, HAL.

  102. Faïz Gallouj & Olivier Weinstein, 1997. "Innovation in services," Post-Print halshs-01133098, HAL.

    Cited by:

    1. Ching-Shu Su, 2009. "The role of service innovation and customer experience in ethnic restaurants," The Service Industries Journal, Taylor & Francis Journals, vol. 31(3), pages 425-440, January.
    2. Schicker, Günter & Strassl, Johann, 2019. "Produktportfolio-Management im Zeitalter der Digitalisierung," Weidener Diskussionspapiere 69, University of Applied Sciences Amberg-Weiden (OTH).
    3. Knut Blind, 2010. "The Role of Standards for Trade in Services: Hypotheses and First Insights," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 22, Edward Elgar Publishing.
    4. Camal Gallouj & Faïz Gallouj, 2000. "Neo-Schumpeterian perspectives on Innovation in Services," Post-Print halshs-01114125, HAL.
    5. Weber, K. Matthias & Heller-Schuh, Barbara & Godoe, Helge & Roeste, Rannveig, 2014. "ICT-enabled system innovations in public services: Experiences from intelligent transport systems," Telecommunications Policy, Elsevier, vol. 38(5), pages 539-557.
    6. Martin-Rios, Carlos & Parga-Dans, Eva, 2016. "Service response to economic decline: Innovation actions for achieving strategic renewal," Journal of Business Research, Elsevier, vol. 69(8), pages 2890-2900.
    7. Faïz Gallouj & Faridah Djellal, 2012. "Two decades of research on innovation in services: which place for public services?," Post-Print halshs-00960624, HAL.
    8. Orfila-Sintes, Francina & Mattsson, Jan, 2009. "Innovation behavior in the hotel industry," Omega, Elsevier, vol. 37(2), pages 380-394, April.
    9. Sharma, Vivek & Bhat, Dada Ab Rouf, 2020. "An empirical study exploring the relationship among human capital innovation, service innovation, competitive advantage and employee productivity in hospitality services," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 9(2), pages 1-14..
    10. Iacovone, Leonardo & Mattoo, Aaditya & Zahler, Andres, 2013. "Trade and innovation in services : evidence from a developing economy," Policy Research Working Paper Series 6520, The World Bank.
    11. Xavier Pavie & Eva Hsu & Hanns Justus Tillman Rödle & Raquel Orozco Tapia, 2013. "How to Define and Analyze Business Model Innovation in Service," Working Papers hal-00921420, HAL.
    12. Dachs, Bernhard & Biege, Sabine & Borowiecki, Marcin & Lay, Gunther & Jäger, Angela & Schartinger, Doris, 2012. "The Servitization of European Manufacturing Industries," MPRA Paper 38873, University Library of Munich, Germany.
    13. Emerson Mainardes & Maria Silva & Maria Souza Domingues, 2010. "The development of new higher education courses," Service Business, Springer;Pan-Pacific Business Association, vol. 4(3), pages 271-288, December.
    14. Mohammed A. Hajar & Ammar Ahmed Alkahtani & Daing Nasir Ibrahim & Mohammed A. Al-Sharafi & Gamal Alkawsi & Noorminshah A. Iahad & Mohd Ridzuan Darun & Sieh Kiong Tiong, 2022. "The Effect of Value Innovation in the Superior Performance and Sustainable Growth of Telecommunications Sector: Mediation Effect of Customer Satisfaction and Loyalty," Sustainability, MDPI, vol. 14(10), pages 1-20, May.
    15. Heinz Hollenstein, 2001. "Innovation Modes in the Swiss Service Sector," WIFO Working Papers 156, WIFO.
    16. Salge, Torsten Oliver, 2012. "The temporal trajectories of innovative search: Insights from public hospital services," Research Policy, Elsevier, vol. 41(4), pages 720-733.
    17. Peters, Bettina & Riley, Rebecca & Siedschlag, Iulia & Vahter, Priit & McQuinn, John, 2014. "Innovation and Productivity in Services:Evidence from Germany, Ireland and the United Kingdom," Papers WP480, Economic and Social Research Institute (ESRI).
    18. David B. Audretsch & Alexander S. Kritikos & Alexander Schiersch, 2020. "Microfirms and innovation in the service sector," Small Business Economics, Springer, vol. 55(4), pages 997-1018, December.
    19. Rabeh Morrar & Faïz Gallouj & Hakim Hammadou, 2010. "Public-private innovation networks and innovation activities in French service firms," Post-Print halshs-01113962, HAL.
    20. Domicián Máté & András István Kun & Veronika Fenyves, 2016. "The Impacts of Trademarks and Patents on Labour Productivity in the Knowledge-Intensive Business Service Sectors," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 18(41), pages 104-104, February.
    21. Frida Thomas Pacho, 2018. "Diversified Network Effects on Innovation Performance in Tanzania: Innovation Strategy in Service Firms," Journal of Entrepreneurship and Business Innovation, Macrothink Institute, Journal of Entrepreneurship and Business Innovation, vol. 5(1), pages 1-1, December.
    22. Fagerberg, Jan & Fosaas, Morten & Sapprasert, Koson, 2012. "Innovation: Exploring the knowledge base," Research Policy, Elsevier, vol. 41(7), pages 1132-1153.
    23. Rõigas, Kärt, 2011. "Linkage between productivity and innovation in different service sectors," Discourses in Social Market Economy 2011-02, OrdnungsPolitisches Portal (OPO).
    24. Faïz Gallouj, 1999. "Les trajectoires de l’innovation dans les services : vers un enrichissement des taxonomies évolutionnistes," Post-Print halshs-01114090, HAL.
    25. Pascal Petit, 2010. "Innovation and Services: On Biases and Beyond," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 17, Edward Elgar Publishing.
    26. Harald Strotmann & Andreas Koch, 2005. "Determinants of Innovative Activity in Newly Founded Knowledge Intensive Business Service Firms," IAW Discussion Papers 21, Institut für Angewandte Wirtschaftsforschung (IAW).
    27. Maria JOSE SILVA & Gastão SOUSA & Jacinta MOREIRA & Jorge SIMÕES, 2011. "Innovation Activities in the Service Sector: Empirical Evidence from Portuguese Firms," Journal of Knowledge Management, Economics and Information Technology, ScientificPapers.org, vol. 1(6), pages 1-17, October.
    28. Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2013. "Environmental policies and eco-innovations by service firms: An agent-based model," Technological Forecasting and Social Change, Elsevier, vol. 80(7), pages 1395-1408.
    29. Meijing Zhou & Fuyuan Wang & Kaiyong Wang, 2019. "Destination Service Encounter Modeling and Relationships with Tourist Satisfaction," Sustainability, MDPI, vol. 11(4), pages 1-20, February.
    30. Faridah Djellal & Faïz Gallouj, 2018. "Services, Service Innovation and the Ecological Challenge," Post-Print hal-01672570, HAL.
    31. Flikkema, M.J. & Man, A.P. de & Wolters, M.J.J., 2010. "New trademark registration as an indicator of innovation: results of an explorative study of Benelux trademark data," Serie Research Memoranda 0009, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    32. Faïz Gallouj & Céline Merlin-Brogniart & Anne-Catherine Moursli-Provost, 2013. "Public–private partnerships in hospital innovation: what lessons for hospital management?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 11, pages 265-302, Edward Elgar Publishing.
    33. Sandro Montresor, 2018. "Innovation in tourism," Tourism Economics, , vol. 24(7), pages 765-780, November.
    34. Luis Rubalcaba & Kirsty Strokosch & Anne Vorre Hansen & Maria Røhnebæk & Christine Liefooghe, 2022. "Insights on Value Co-Creation, Living Labs and Innovation in the Public Sector," Administrative Sciences, MDPI, vol. 12(1), pages 1-6, March.
    35. Thomas Hempell, 2005. "Does experience matter? innovations and the productivity of information and communication technologies in German services," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 14(4), pages 277-303.
    36. Benoît Desmarchelier & Faïz Gallouj, 2013. "Endogenous growth and environmental policy: are the processes of growth and tertiarization in developed economies reversible?," Journal of Evolutionary Economics, Springer, vol. 23(4), pages 831-860, September.
    37. Grèzes, Vincent & Grèzes-Bürcher, Sandra & Bonazzi, Riccardo, 2020. "The Co-innovation Bingo: An Object-Oriented Networking Mechanism to innovate in Open Innovation Services," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2020), Virtual Conference, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Virtual Conference, 10-12 September 2020, pages 593-604, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
    38. van der Boor, Paul & Oliveira, Pedro & Veloso, Francisco, 2014. "Users as innovators in developing countries: The global sources of innovation and diffusion in mobile banking services," Research Policy, Elsevier, vol. 43(9), pages 1594-1607.
    39. Jon Sundbo & Faïz Gallouj, 1998. "Innovation as a loosely coupled system in services," Post-Print halshs-01113675, HAL.
    40. Faïz Gallouj, 2009. "Innovation in services: a review of the debate and a research agenda," Post-Print halshs-01113912, HAL.
    41. Faridah Djellal & Faïz Gallouj, 1998. "Innovation in service industries in France: results of a postal survey," Working Papers hal-01111909, HAL.
    42. Nysveen, Herbjørn & Pedersen, Per E. & Skard, Siv, 2020. "Ecosystem adoption of practices over time (EAPT): Toward an alternative view of contemporary technology adoption," Journal of Business Research, Elsevier, vol. 116(C), pages 542-551.
    43. Faridah Djellal & Faïz Gallouj, 2007. "Innovation and Employment Effects in Services: A Review of the Literature and an Agenda for Research," The Service Industries Journal, Taylor & Francis Journals, vol. 27(3), pages 193-214, April.
    44. Faïz Gallouj, 2012. "Service: innovation, performance and public policy," Working Papers hal-01111765, HAL.
    45. Johansson, A. Elisabeth & Raddats, Chris & Witell, Lars, 2019. "The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers," Journal of Business Research, Elsevier, vol. 98(C), pages 328-338.
    46. Jon Sundbo, 2010. "The Toilsome Path of Service Innovation: The Effects of the Law of Low Human Multi-task Capability," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 12, Edward Elgar Publishing.
    47. Chang, Yuan-Chieh & Chen, Min-Nan, 2016. "Service regime and innovation clusters: An empirical study from service firms in Taiwan," Research Policy, Elsevier, vol. 45(9), pages 1845-1857.
    48. Hanen SDIRI & Mohamed AYADI, 2014. "Innovation decision of Tunisian service firms: an empirical analysis," Working Papers 2014-92, Department of Research, Ipag Business School.
    49. Miozzo, Marcela & Grimshaw, Damian, 2005. "Modularity and innovation in knowledge-intensive business services: IT outsourcing in Germany and the UK," Research Policy, Elsevier, vol. 34(9), pages 1419-1439, November.
    50. Elaine Tavares & Cristina Castro-Lucas & Mbaye Fall Dialo & Pierre -Yves Leo & Marie-Christine Longe Monnoyer & Jean Philippe, 2011. "The Influence of Mobile ICT Use on Service Innovation Capabilities," Post-Print hal-02556278, HAL.
    51. Mahr, Tivadar, 2016. "Tourism in a New Role: The Relation between Destination Development and Social Well-Being," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2016), Rovinj, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Rovinj, Croatia, 8-9 September 2016, pages 470-477, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
    52. Miozzo, Marcela & Desyllas, Panos & Lee, Hsing-fen & Miles, Ian, 2016. "Innovation collaboration and appropriability by knowledge-intensive business services firms," Research Policy, Elsevier, vol. 45(7), pages 1337-1351.
    53. K. J. Wang & J. Widagdo & Y. S. Lin & H. L. Yang & S. L. Hsiao, 2016. "A service innovation framework for start-up firms by integrating service experience engineering approach and capability maturity model," Service Business, Springer;Pan-Pacific Business Association, vol. 10(4), pages 867-916, December.
    54. Faridah Djellal & Faïz Gallouj, 2009. "Innovation sociale et innovation de service : première ébauche d’un dialogue nécessaire," Post-Print halshs-01133756, HAL.
    55. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2012. "Knowledge intensive business services and long term growth," Post-Print halshs-00748661, HAL.
    56. Andreas Chai, 2017. "Tackling Keynes’ question: a look back on 15 years of Learning To Consume," Journal of Evolutionary Economics, Springer, vol. 27(2), pages 251-271, April.
    57. Maja Savic & Helen Lawton Smith & Ioannis Bournakis, 2014. "The effect of external knowledge sources and their geography on innovation in Knowledge Intensive Business Services (KIBS) SMEs; some Implications for de-industrialised regions in the UK," Working Papers 18, Birkbeck Centre for Innovation Management Research, revised Aug 2014.
    58. David B. Audretsch & Marian Hafenstein & Alexander S. Kritikos & Alexander Schiersch, 2018. "Firm Size and Innovation in the Service Sector," Discussion Papers of DIW Berlin 1774, DIW Berlin, German Institute for Economic Research.
    59. Köhler, Christian & Sofka, Wolfgang & Grimpe, Christoph, 2009. "Selectivity in search strategies for innovation: from incremental to radical, from manufacturing to services," ZEW Discussion Papers 09-066, ZEW - Leibniz Centre for European Economic Research.
    60. Tether, Bruce S. & Tajar, Abdelouahid, 2008. "Beyond industry-university links: Sourcing knowledge for innovation from consultants, private research organisations and the public science-base," Research Policy, Elsevier, vol. 37(6-7), pages 1079-1095, July.
    61. Dharmesh Gupta & Ruchita Gupta & Karuna Jain & Kirankumar S. Momaya, 2017. "Innovations in Mobile Value-Added Services: Findings from Cases in India," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 14(06), pages 1-27, December.
    62. Thierry Burger-Helmchen, 2011. "Cycle d’innovation dans les services, différences technologiques et similarités organisationnelles dans les entreprises de mécanique françaises et allemandes," Working Papers of BETA 2011-12, Bureau d'Economie Théorique et Appliquée, UDS, Strasbourg.
    63. Gianluca Misuraca & Clelia Colombo & Csaba Kucsera & Stephanie Carretero & Margherita Bacigalupo & Raluca Radescu, 2015. "ICT-enabled Social Innovation in support of the Implementation of the Social Investment Package (IESI) - Mapping and Analysis of ICT-enabled Social Innovation Initiatives promoting Social Investment t," JRC Research Reports JRC97467, Joint Research Centre.
    64. Caroline Mothe & Uyen T. Nguyen-Thi & Phu Nguyen-Van, 2015. "Assessing complementarity in organizational innovations for technological innovation: the role of knowledge management practices," Applied Economics, Taylor & Francis Journals, vol. 47(29), pages 3040-3058, June.
    65. Yan Yan & Shanwu Tian & Jingjing Zhang, 2020. "The impact of a paper’s new combinations and new components on its citation," Scientometrics, Springer;Akadémiai Kiadó, vol. 122(2), pages 895-913, February.
    66. Tommaso Ciarli & Karolina Safarzynska, 2020. "Sustainability and Industrial Challenge: The Hindering Role of Complexity," SPRU Working Paper Series 2020-18, SPRU - Science Policy Research Unit, University of Sussex Business School.
    67. Andrijana Ostojic Mihic & Danijela Madžar & Ivan Madžar, 2014. "Innovativeness of service companies in FBiH," Tourism and Hospitality Industry section6-1, University of Rijeka, Faculty of Tourism and Hospitality Management.
    68. Saint-Paul, Gilles, 2017. "Secular Satiation," IZA Discussion Papers 10879, Institute of Labor Economics (IZA).
    69. Alarcón, José Carlos & Aguilar, Rocio & Galán, Jose Luis, 2019. "Determinants of innovation output in Spanish knowledge-intensive service firms: Stability analysis throughout the economic crisis of 2008," Structural Change and Economic Dynamics, Elsevier, vol. 49(C), pages 228-244.
    70. Evangelista, Rinaldo & Lucchese, Matteo & Meliciani, Valentina, 2013. "Business services, innovation and sectoral growth," Structural Change and Economic Dynamics, Elsevier, vol. 25(C), pages 119-132.
    71. Caroline Danièle Mothe & Nguyen-Thi Thuc Uyen, 2012. "The impact of non-technological on technological innovations: do services differ from manufacturing? An empirical analysis of Luxembourg firms," Post-Print hal-00919216, HAL.
    72. Noronha, Teresa, 2013. "KIBS in Peripheral Regions: Major Outlines," Spatial and Organizational Dynamics Discussion Papers 2013-4, CIEO-Research Centre for Spatial and Organizational Dynamics, University of Algarve.
    73. Marco Valente, 2009. "Markets fo Heterogeneous Products: a Boundedly Rational Consumer Model," LEM Papers Series 2009/11, Laboratory of Economics and Management (LEM), Sant'Anna School of Advanced Studies, Pisa, Italy.
    74. Lars Fuglsang & Anne Nordli, 2018. "On Service Innovation as an Interactive Process: A Case Study of the Engagement with Innovation of a Tourism Service," Social Sciences, MDPI, vol. 7(12), pages 1-17, December.
    75. Tor Helge Aas & Nina Jentoft & Mikaela Vasstrøm, 2016. "Managing innovation of care services: An exploration of Norwegian municipalities," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1215762-121, December.
    76. Sylvain Lenfle, 2004. "Innovation in services : the contribution of design theory," Post-Print hal-00263365, HAL.
    77. Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Post-Print halshs-01133797, HAL.
    78. Berna Beyhan & Elif Dayar & Derya Findik & Sinan Tandogan, 2009. "Comments and Critics on the Discrepancies between the Oslo Manual and the Community Innovation Surveys in Developed and Developing Countries," STPS Working Papers 0902, STPS - Science and Technology Policy Studies Center, Middle East Technical University, revised Oct 2009.
    79. Silvia Cruz & Sônia Paulino & Faïz Gallouj, 2014. "Innovation in Brazilian landfills: A ServPPIN perspective," Post-Print halshs-01134031, HAL.
    80. Faridah Djellal & Faïz Gallouj, 2000. "Le « casse-tête » de la mesure de l'innovation dans les services : enquête sur les enquêtes," Revue d'Économie Industrielle, Programme National Persée, vol. 93(1), pages 7-28.
    81. NAGY Andrea, 2012. "A Review Of Tourism And Hospitality Innovation Research," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(2), pages 364-370, December.
    82. Jorge Gallego & Luis Rubalcaba, 2013. "Patterns of public–private collaboration for innovation in Europe," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 6, pages 139-163, Edward Elgar Publishing.
    83. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "L'innovation dans les services publics à la lumière des paradigmes de l'administration publique et des perspectives des Service Innovation Studies," Working Papers halshs-01934287, HAL.
    84. Hui-Ling Huang, 2014. "Performance effects of aligning service innovation and the strategic use of information technology," Service Business, Springer;Pan-Pacific Business Association, vol. 8(2), pages 171-195, June.
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    86. Georgios Efthyvoulou & Priit Vahter, 2016. "Financial Constraints, Innovation Performance and Sectoral Disaggregation," Manchester School, University of Manchester, vol. 84(2), pages 125-158, March.
    87. Antonio Alleyne & Troy Lorde & Quinn Weekes, 2017. "A Firm-Level Investigation of Innovation in the Caribbean: A Comparison of Manufacturing and Service Firms," Economies, MDPI, vol. 5(3), pages 1-18, September.
    88. Andreas Chai & Alessio Moneta, 2011. "Back to Engel? Some evidence for the hierarchy of needs," Papers on Economics and Evolution 2011-13, Philipps University Marburg, Department of Geography.
    89. Julija Cerović Smolović & Sanja Janketić & Danijela Jaćimović & Maja Bučar & Metka Stare, 2018. "Montenegro’s Road to Sustainable Tourism Growth and Innovation," Sustainability, MDPI, vol. 10(12), pages 1-20, December.
    90. Catia Milena Lopes & Annibal José Scavarda & Mauricio Nunes Macedo de Carvalho & André Luis Korzenowski, 2018. "The Business Model and Innovation Analyses: The Sustainable Transition Obstacles and Drivers for the Hospital Supply Chains," Resources, MDPI, vol. 8(1), pages 1-17, December.
    91. Di Meglio, Gisela & Pyka, Andreas & Rubalcaba, Luis, 2012. "Varieties of service economies in Europe," FZID Discussion Papers 44-2012, University of Hohenheim, Center for Research on Innovation and Services (FZID).
    92. Bettina Peters & Rebecca Riley & Iulia Siedschlag & Priit Vahter & John McQuinn, 2018. "Internationalisation, Innovation And Productivity In Services:Evidence From Germany, Ireland And The United Kingdom," University of Tartu - Faculty of Economics and Business Administration Working Paper Series 108, Faculty of Economics and Business Administration, University of Tartu (Estonia).
    93. Mario D. Tello, 2013. "Science, Technology and Innovation in Peru 2000-2012: The Case of Services," Documentos de Trabajo / Working Papers 2013-353, Departamento de Economía - Pontificia Universidad Católica del Perú.
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    350. Charlotte Fourcroy, 2014. "Innovation logics and energy consumption in the service sector: a characteristics-based approach and its application to food retail services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 115-138.
    351. Pasquale Persico & Maria Patrizia Vittoria, 2015. "Innovazione nei servizi ed innovazione nel manifatturiero: verso una sintesi integrata per definire il ruolo delle reti in R&D," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 203-215.
    352. von See, Birgit & Kalogerakis, Katharina, 2015. "Innovation Contests in Logistics," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Blecker, Thorsten & Ringle, Christian M. (ed.), Innovations and Strategies for Logistics and Supply Chains: Technologies, Business Models and Risk Management. Proceedings of the Hamburg Internationa, volume 20, pages 3-29, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    353. Camisón, César & Monfort-Mir, Vicente M., 2012. "Measuring innovation in tourism from the Schumpeterian and the dynamic-capabilities perspectives," Tourism Management, Elsevier, vol. 33(4), pages 776-789.
    354. Kaiser, Ulrich, 2002. "An empirical test of models explaining research expenditures and research cooperation: evidence for the German service sector," International Journal of Industrial Organization, Elsevier, vol. 20(6), pages 747-774, June.
    355. MAJEKODUNMI Samuel Ayodele & OGINNI, Babalola Oluwayemi, 2019. "Effect Of Product Innovation On Customer Satisfaction: An Overview Of Insight Into Nigerian Service Market," Noble International Journal of Social Sciences Research, Noble Academic Publsiher, vol. 4(1), pages 1-7, January.
    356. Love, James H. & Roper, Stephen & Bryson, John R., 2011. "Openness, knowledge, innovation and growth in UK business services," Research Policy, Elsevier, vol. 40(10), pages 1438-1452.
    357. Matthijs Janssen & Carolina Castaldi & Alexander Alexiev, 2014. "Dynamic capabilities for service innovation: conceptualization and measurement," Working Papers 14-07, Eindhoven Center for Innovation Studies, revised Mar 2014.
    358. Jon Sundbo & Faïz Gallouj, 1998. "Innovation in services in seven European countries: the results of work packages 3-4 of the SI4S project," Working Papers hal-01111911, HAL.
    359. Schicker, Günter & Strassl, Johann, 2015. "A call for action - warum sich das professionelle Managementdes Service Portfolios in der Industrie auszahlt," Weidener Diskussionspapiere 53, University of Applied Sciences Amberg-Weiden (OTH).
    360. Mantas Vilys & Artūras Jakubavičius & Eigirdas Žemaitis, 2015. "Public Innovation Support index for Impact Assessment in the European Economic Area," Entrepreneurial Business and Economics Review, Centre for Strategic and International Entrepreneurship at the Cracow University of Economics., vol. 3(4), pages 123-138.
    361. Faridah Djellal & Faïz Gallouj, 2008. "L'innovation gap et le performance gap dans les économies de services : un défi pour les politiques publiques," Post-Print halshs-01113900, HAL.

  103. Camal Gallouj & Faïz Gallouj, 1997. "L’innovation dans les services et le modèle du "cycle du produit inversé"," Post-Print halshs-01114040, HAL.

    Cited by:

    1. Frank Tannery, 2001. "Le management stratégique des services: synthèse bibliographique et repérage des questions génériques," Revue Finance Contrôle Stratégie, revues.org, vol. 4(2), pages 215-259, March.

  104. Jean Gadrey & Edwige Ghillebaert & Faïz Gallouj, 1997. "Analyser les prestations de cohésion sociale « hors cadre » des services publics et leur coût. Le cas des relations de guichet à La Poste," Working Papers hal-01111932, HAL.

    Cited by:

    1. Faridah Djellal & Faïz Gallouj, 2012. "Beyond Productivity Measurement and Strategies: Performance Evaluation and Strategies in Services," Working Papers halshs-00748099, HAL.
    2. Faridah Djellal & Faïz Gallouj, 2006. "Les services publics à l’épreuve de la productivité et la productivité à l’épreuve des services publics," Post-Print halshs-01113831, HAL.
    3. Faridah Djellal & Faïz Gallouj, 2013. "The productivity Challenge in Services: Measurement and Strategic Perspectives," Post-Print halshs-01133198, HAL.
    4. Faridah Djellal & Faïz Gallouj, 2009. "Public services and the productivity challenge," Working Papers hal-01111797, HAL.
    5. Jacques Garnier & Jean-Benoît Zimmermann, 2018. "Proximités et Solidarités : de l'État-Providence aux Communs Sociaux," Working Papers halshs-01715144, HAL.
    6. Faïz Gallouj & Jean Gadrey & Edwige Ghillebaert, 1999. "La construction sociale du produit financier postal," Post-Print halshs-01133215, HAL.

  105. Camal Gallouj & Faïz Gallouj, 1996. "L'innovation dans les services," Post-Print hal-01111983, HAL.

    Cited by:

    1. Camal Gallouj & Faïz Gallouj, 2000. "Neo-Schumpeterian perspectives on Innovation in Services," Post-Print halshs-01114125, HAL.
    2. Faïz Gallouj & Faridah Djellal, 2012. "Two decades of research on innovation in services: which place for public services?," Post-Print halshs-00960624, HAL.
    3. Faïz Gallouj, 1999. "Les trajectoires de l’innovation dans les services : vers un enrichissement des taxonomies évolutionnistes," Post-Print halshs-01114090, HAL.
    4. Lenfle, Sylvain & Midler, Christophe, 2009. "The launch of innovative product-related services: Lessons from automotive telematics," Research Policy, Elsevier, vol. 38(1), pages 156-169, February.
    5. Jon Sundbo & Faïz Gallouj, 1998. "Innovation as a loosely coupled system in services," Post-Print halshs-01113675, HAL.
    6. Faïz Gallouj, 2009. "Innovation in services: a review of the debate and a research agenda," Post-Print halshs-01113912, HAL.
    7. Faridah Djellal & Faïz Gallouj, 1998. "Innovation in service industries in France: results of a postal survey," Working Papers hal-01111909, HAL.
    8. Faridah Djellal & Faïz Gallouj, 2006. "Innovation in care services for the elderly," The Service Industries Journal, Taylor & Francis Journals, vol. 26(3), pages 303-327, April.
    9. Faridah Djellal & Faïz Gallouj, 2001. "L'organisation du processus d'innovation dans les services : les résultats d'une enquête postale," Post-Print halshs-01114079, HAL.
    10. Faridah Djellal & Faïz Gallouj, 1999. "Les enquêtes sur l’innovation dans les services : un bilan," Post-Print halshs-01114122, HAL.
    11. Sylvain Lenfle, 2004. "Innovation in services : the contribution of design theory," Post-Print hal-00263365, HAL.
    12. Faridah Djellal & Faïz Gallouj, 2000. "Le « casse-tête » de la mesure de l'innovation dans les services : enquête sur les enquêtes," Revue d'Économie Industrielle, Programme National Persée, vol. 93(1), pages 7-28.
    13. Faridah Djellal & Faïz Gallouj & Karim Gallouj, 2004. "La dynamique de l’innovation et du changement dans les services de soins aux personnes âgées," Post-Print halshs-01114050, HAL.
    14. Ricardo Mamede, 2009. "Toward an integrated approach to industry dynamics and labor mobility," Industrial and Corporate Change, Oxford University Press and the Associazione ICC, vol. 18(1), pages 139-163, February.
    15. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2004. "De l’hôpital fonction de production à l’hôpital service complexe et nœud de réseau : les différentes facettes de l’innovation hospitalière," Post-Print halshs-01114049, HAL.
    16. Faridah Djellal & Camal Gallouj & Faïz Gallouj & Karim Gallouj, 2004. "L'innovation à l'hôpital : une grille d'analyse et des études de cas," Working Papers hal-01111804, HAL.
    17. Fourcroy, Charlotte & Gallouj, Faiz & Decellas, Fabrice, 2012. "Energy consumption in service industries: Challenging the myth of non-materiality," Ecological Economics, Elsevier, vol. 81(C), pages 155-164.
    18. Gallouj, Faïz, 2002. "Services innovation: assimilation, differentiation, inversion and integration," MPRA Paper 62174, University Library of Munich, Germany.
    19. Marie-Christine Monnoyer-Longé, 2010. "Entrepreneurship and Service Innovation: A Challenge for Local Development," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 24, Edward Elgar Publishing.
    20. Sylvain Lenfle & Christophe Midler, 2010. "Innovation in Product-Related Services: The Contribution of Design Theory," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 30, Edward Elgar Publishing.
    21. Frank Tannery, 2001. "Le management stratégique des services: synthèse bibliographique et repérage des questions génériques," Revue Finance Contrôle Stratégie, revues.org, vol. 4(2), pages 215-259, March.
    22. Djellal, Faridah & Gallouj, FaIz, 2005. "Mapping innovation dynamics in hospitals," Research Policy, Elsevier, vol. 34(6), pages 817-835, August.
    23. Faridah Djellal & Faïz Gallouj, 2012. "Beyond Productivity Measurement and Strategies: Performance Evaluation and Strategies in Services," Working Papers halshs-00748099, HAL.
    24. Faïz Gallouj, 2000. "Knowledge-intensive Business Services: Processing Knowledge and Producing Innovation," Post-Print halshs-01113809, HAL.
    25. Faridah Djellal & Faïz Gallouj, 2001. "Patterns of innovation organisation in service firms: postal survey results and theoretical models," Science and Public Policy, Oxford University Press, vol. 28(1), pages 57-67, February.
    26. Gallouj, Faiz, 2002. "Innovation in services and the attendant old and new myths," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 31(2), pages 137-154.
    27. Sylvain Lenfle & Christophe Midler, 2006. "The launch of innovative services : lessons from automotive telematics," Post-Print hal-00263133, HAL.
    28. Faridah Djellal & Faïz Gallouj, 2013. "The productivity Challenge in Services: Measurement and Strategic Perspectives," Post-Print halshs-01133198, HAL.
    29. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2002. "L’hôpital : de l’innovation médicale à l’innovation de service," Post-Print halshs-01113818, HAL.
    30. Faïz Gallouj & Paul Windrum, 2009. "Services and Services Innovation," Post-Print halshs-01133775, HAL.
    31. Gallouj, Faiz & Weinstein, Olivier, 1997. "Innovation in services," Research Policy, Elsevier, vol. 26(4-5), pages 537-556, December.
    32. Faridah Djellal & Faïz Gallouj, 2002. "A propos de la nature de l'innovation dans les services : les enseignements d'une enquête postale," Post-Print halshs-00198321, HAL.
    33. Konté, Almamy & Ndong, Mariama, 2012. "The informal ICT sector and innovation processes in Senegal," MERIT Working Papers 2012-009, United Nations University - Maastricht Economic and Social Research Institute on Innovation and Technology (MERIT).
    34. Faridah Djellal & Faïz Gallouj, 1999. "Services and the search for relevant innovation indicators: a review of national and international surveys," Post-Print halshs-01133132, HAL.
    35. Faridah Djellal & Faïz Gallouj, 2002. "Innovation Surveys for Service Industries : a Review," Post-Print halshs-00196596, HAL.
    36. Jean Gadrey & Faïz Gallouj, 1992. "The Provider-Customer Interface in Business and Professional Services: Moment of Truth, Moment of Thrust," Post-Print halshs-01113656, HAL.
    37. Faïz Gallouj, 1999. "Interactional innovation: a neo-Schumpeterian model," Post-Print halshs-01113802, HAL.
    38. Cristina Castro-Lucas & Mbaye Fall Diallo & Pierre-Yves Léo & Jean Philippe, 2013. "Do innovators perform abroad? Findings from two producer's service sectors," The Service Industries Journal, Taylor & Francis Journals, vol. 33(3-4), pages 392-408, February.
    39. Faridah Djellal & Faïz Gallouj, 2009. "Innovation gap, performance gap and policy gap in the service economies," Post-Print halshs-01113940, HAL.
    40. Faïz Gallouj & Maria Savona, 2010. "Towards a Theory of Innovation in Services: A State of the Art," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 1, Edward Elgar Publishing.
    41. Jean Gadrey & Faïz Gallouj, 1998. "The Provider-Customer Interface in Business and Professional Services," The Service Industries Journal, Taylor & Francis Journals, vol. 18(2), pages 01-15, April.
    42. Faridah Djellal & Faïz Gallouj, 2009. "Innovation in services and entrepreneurship: beyond industrialist and technologist concepts of sustainable development," Working Papers hal-01111795, HAL.
    43. Charlotte Fourcroy & Faïz Gallouj & Fabrice Decellas, 2011. "Challenging the myth of non-materiality. Energy consumption in service industries," Post-Print halshs-01114002, HAL.
    44. Faridah Djellal & Faïz Gallouj, 2004. "La dynamique de l'innovation dans les services de soins aux personnes âgées," Post-Print halshs-01113820, HAL.
    45. Jean Philippe & Pierre-Yves Léo, 2010. "Innovation and Internationalization: A Dynamic Coupling for Business-to-Business Services," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 21, Edward Elgar Publishing.
    46. Camal Gallouj & Faïz Gallouj, 1997. "L’innovation dans les services et le modèle du "cycle du produit inversé"," Post-Print halshs-01114040, HAL.
    47. Faïz Gallouj, 1993. "Cycles économiques et innovation de services : quelques interrogations à la lumière de la pensée schumpétérienne," Post-Print halshs-01114012, HAL.
    48. Luis Rubalcaba & Diego Aboal & Paula Garda, 2016. "Service Innovation in Developing Economies: Evidence from Latin America and the Caribbean," Journal of Development Studies, Taylor & Francis Journals, vol. 52(5), pages 607-626, May.
    49. Sylvain Lenfle & Christophe Midler, 2009. "The Launch of Innovative Product-Related Services: Lessons from automotive telematics," Post-Print halshs-00401124, HAL.
    50. Jon Sundbo & Faïz Gallouj, 1998. "Innovation in services in seven European countries: the results of work packages 3-4 of the SI4S project," Working Papers hal-01111911, HAL.

  106. Faïz Gallouj, 1995. "Le processus de production de l'innovation dans les service de conseil," Post-Print halshs-01114039, HAL.

    Cited by:

    1. Jon Sundbo & Faïz Gallouj, 1998. "Innovation as a loosely coupled system in services," Post-Print halshs-01113675, HAL.

  107. Jean Gadrey & Faïz Gallouj & Olivier Weinstein, 1995. "New modes of innovation: how services benefit industry," Post-Print halshs-01114102, HAL.

    Cited by:

    1. Camal Gallouj & Faïz Gallouj, 2000. "Neo-Schumpeterian perspectives on Innovation in Services," Post-Print halshs-01114125, HAL.
    2. Jon Sundbo & Faïz Gallouj, 1998. "Innovation as a loosely coupled system in services," Post-Print halshs-01113675, HAL.
    3. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.
    4. K. J. Wang & J. Widagdo & Y. S. Lin & H. L. Yang & S. L. Hsiao, 2016. "A service innovation framework for start-up firms by integrating service experience engineering approach and capability maturity model," Service Business, Springer;Pan-Pacific Business Association, vol. 10(4), pages 867-916, December.
    5. Abdelillah Hamdouch & Esther Samuelides, 2000. "Innovation's Dynamics in Mobile Phone Services in France," Cahiers de la Maison des Sciences Economiques r00026, Université Panthéon-Sorbonne (Paris 1).
    6. Tether, Bruce S. & Tajar, Abdelouahid, 2008. "Beyond industry-university links: Sourcing knowledge for innovation from consultants, private research organisations and the public science-base," Research Policy, Elsevier, vol. 37(6-7), pages 1079-1095, July.
    7. Dharmesh Gupta & Ruchita Gupta & Karuna Jain & Kirankumar S. Momaya, 2017. "Innovations in Mobile Value-Added Services: Findings from Cases in India," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 14(06), pages 1-27, December.
    8. Pierre Labarthe & Faïz Gallouj & Faridah Djellal, 2013. "Effects of institutions on the integration of end-users’ knowledge in ServPPINs: lessons from two case studies in agro-environmental knowledge-intensive services," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 12, pages 303-325, Edward Elgar Publishing.
    9. Yang-Fei Tai & Yi-Chieh Wang & Ching-Ching Luo, 2021. "Technology- or human-related service innovation? Enhancing customer satisfaction, delight, and loyalty in the hospitality industry," Service Business, Springer;Pan-Pacific Business Association, vol. 15(4), pages 667-694, December.
    10. Dao Thi Ta & Chia-Han Yang, 2018. "Exploring The Impacts Of Service Innovation On Customer Satisfaction In The Telecom Industry: A Perspective From Interactive And Supportive Service Innovations," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 22(07), pages 1-30, October.
    11. Yu-Shan Chen & Yu-Hsien Lin & Ching-Ying Lin & Chih-Wei Chang, 2015. "Enhancing Green Absorptive Capacity, Green Dynamic Capacities and Green Service Innovation to Improve Firm Performance: An Analysis of Structural Equation Modeling (SEM)," Sustainability, MDPI, vol. 7(11), pages 1-19, November.
    12. David Devins & George Lodorfos & Ioannis Kostopoulos & Don Webber, 2017. "Innovation And Growth In The City Region: Microeconomic Evidence Of Asymmetries," World Scientific Book Chapters, in: Joe Tidd (ed.), Promoting Innovation in New Ventures and Small- and Medium-Sized Enterprises, chapter 1, pages 3-27, World Scientific Publishing Co. Pte. Ltd..
    13. J Howells & B Tether & F Gallouj & F Djellal & C Gallouj & K Blind & J Edler & C Hipp & F Montobbio & N Corrocher & A Macpherson & D Banach, 2004. "Innovation in Services: Issues at Stake and Trends," Working Papers halshs-01113600, HAL.
    14. Chae Hyun Im & Keun Tae Cho, 2021. "Comparing and Identifying Influential Factors of Technological Innovation Efficiency in Manufacturing and Service Industries Using DEA: A Study of SMEs in South Korea," Sustainability, MDPI, vol. 13(23), pages 1-21, November.
    15. Marie-Christine Monnoyer-Longé, 2010. "Entrepreneurship and Service Innovation: A Challenge for Local Development," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 24, Edward Elgar Publishing.
    16. de Reuver, Mark & Bouwman, Harry, 2012. "Governance mechanisms for mobile service innovation in value networks," Journal of Business Research, Elsevier, vol. 65(3), pages 347-354.
    17. Ling-Zhong Lin & Tsuen-Ho Hsu, 2008. "The Qualitative and Quantitative Models for Performance Measurement Systems: The Agile Service Development," Quality & Quantity: International Journal of Methodology, Springer, vol. 42(4), pages 445-476, August.
    18. Giannopoulou Eleni & Barlatier Pierre-Jean & Pénin Julien, 2017. "Same but Different? The impact of Research and Technology Organizations versus Universities on firms’ innovation," Working Papers of BETA 2017-09, Bureau d'Economie Théorique et Appliquée, UDS, Strasbourg.
    19. Shunzhong Liu, 2012. "The relationship between strategic type and new service development competence: a study of Chinese knowledge intensive business services," Service Business, Springer;Pan-Pacific Business Association, vol. 6(2), pages 157-175, June.
    20. Witell, Lars & Snyder, Hannah & Gustafsson, Anders & Fombelle, Paul & Kristensson, Per, 2016. "Defining service innovation: A review and synthesis," Journal of Business Research, Elsevier, vol. 69(8), pages 2863-2872.
    21. Aurora A. C. Teixeira & Pedro Cosme Vieira & Ana Patrícia Abreu, 2017. "Sleeping Beauties and their princes in innovation studies," Scientometrics, Springer;Akadémiai Kiadó, vol. 110(2), pages 541-580, February.
    22. Ronnié Figueiredo & João José Matos Ferreira, 2020. "Spinner Model: Prediction of Propensity to Innovate Based on Knowledge-Intensive Business Services," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 11(4), pages 1316-1335, December.
    23. Faïz Gallouj, 1998. "Innovating in reverse: services and the reverse product cycle," Post-Print halshs-01114103, HAL.
    24. Flikkema, Meindert, 2005. "Exploring service development for understanding Schumpeterian innovation in service firms: the deduction of special case criteria," Serie Research Memoranda 0001, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    25. Palanisamy Ganesan & Manohar Sridhar, 2016. "Service Innovation and Customer Performance of Telecommunication Service Provider: A Study on Mediation Effect of Corporate Reputation," Corporate Reputation Review, Palgrave Macmillan, vol. 19(1), pages 77-101, February.
    26. Marja Toivonen, 2010. "Different Types of Innovation Processes in Services and their Organisational Implications," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 10, Edward Elgar Publishing.
    27. Gallouj, Faiz, 2002. "Innovation in services and the attendant old and new myths," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 31(2), pages 137-154.
    28. Yu-Hsien Lin & Yu-Shan Chen, 2017. "Determinants of green competitive advantage: the roles of green knowledge sharing, green dynamic capabilities, and green service innovation," Quality & Quantity: International Journal of Methodology, Springer, vol. 51(4), pages 1663-1685, July.
    29. Bruce Tether, 2003. "The sources and aims of innovation in services: Variety between and within sectors," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 12(6), pages 481-505.
    30. van der Aa, W. & Elfring, T., 2001. "Realizing Innovations in Service Firms: new organizational forms and supporting processes," ERIM Report Series Research in Management ERS-2001-79-STR, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    31. José A. Camacho & Mercedes Rodriguez, 2010. "How Important are Knowledge-Intensive Services for their Client Industries? An Assessment of their Impact on Productivity and Innovation," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 18, Edward Elgar Publishing.
    32. Faïz Gallouj & Paul Windrum, 2009. "Services and Services Innovation," Post-Print halshs-01133775, HAL.
    33. Hu Xuhua & Adelaide Spio-Kwofie & Thomas Bilaliib Udimal & Michael Addai, 2018. "Entrepreneurial innovation strategies; an option for small hotels’ growth in Ghana," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 8(1), pages 1-18, December.
    34. Hong Y. Park & Il-Hyung Cho & Sook Jung & Dorrie Main, 2015. "Information and communication technology and user knowledge-driven innovation in services," Cogent Business & Management, Taylor & Francis Journals, vol. 2(1), pages 1078869-107, December.
    35. Dolfsma, W.A., 2004. "The Process of New Service Development: issues of formilization and appropriability," ERIM Report Series Research in Management ERS-2004-051-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    36. de Vries, Erik J., 2006. "Innovation in services in networks of organizations and in the distribution of services," Research Policy, Elsevier, vol. 35(7), pages 1037-1051, September.
    37. Abdelillah Hamdouch & Esther Samuelides, 2000. "Nature et dynamique des innovations dans les entreprises de services : une analyse à partir des innovations organisationnelles et commerciales dans les services de télécommunications mobiles en France," Cahiers de la Maison des Sciences Economiques r00019, Université Panthéon-Sorbonne (Paris 1).
    38. Jean Gadrey & Faïz Gallouj, 1992. "The Provider-Customer Interface in Business and Professional Services: Moment of Truth, Moment of Thrust," Post-Print halshs-01113656, HAL.
    39. Drejer, Ina, 2004. "Identifying innovation in surveys of services: a Schumpeterian perspective," Research Policy, Elsevier, vol. 33(3), pages 551-562, April.
    40. Tri Ho Thanh & Nga Vo Thi & Sipko Juraj, 2019. "Predicting overall Staffs’ Creativity and Innovative Work Behavior in Banking," Management & Marketing, Sciendo, vol. 14(2), pages 188-202, June.
    41. M. Sridhar & Ajay Mehta, 2018. "The Moderating and Mediating Role of Corporate Reputation in the Link Between Service Innovation and Cross-Buying Intention," Corporate Reputation Review, Palgrave Macmillan, vol. 21(2), pages 50-70, June.
    42. Lütjen, Heiner & Schultz, Carsten & Tietze, Frank & Urmetzer, Florian, 2019. "Managing ecosystems for service innovation: A dynamic capability view," Journal of Business Research, Elsevier, vol. 104(C), pages 506-519.
    43. Gonzalo Maldonado-Guzmán & José Trinidad Marín-Aguilar & Sandra Yesenia Pinzón-Castro, 2017. "Service Innovation in Mexican Small Business," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 7(4), pages 1-1.
    44. Faïz Gallouj & Maria Savona, 2010. "Towards a Theory of Innovation in Services: A State of the Art," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 1, Edward Elgar Publishing.
    45. Hui Fang, 2018. "Analysing the variation tendencies of the numbers of yearly citations for sleeping beauties in science by using derivative analysis," Scientometrics, Springer;Akadémiai Kiadó, vol. 115(2), pages 1051-1070, May.
    46. Brian BARNARD, 2018. "Benefit as a Medium for Value Creation and Innovation," Expert Journal of Marketing, Sprint Investify, vol. 6(2), pages 81-94.
    47. Jean Gadrey & Faïz Gallouj, 1998. "The Provider-Customer Interface in Business and Professional Services," The Service Industries Journal, Taylor & Francis Journals, vol. 18(2), pages 01-15, April.
    48. Daniel Beverungen & Hedda Lüttenberg & Verena Wolf, 2018. "Recombinant Service Systems Engineering," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 60(5), pages 377-391, October.
    49. Ki H. Kang & Jina Kang, 2009. "Do External Knowledge Sourcing Methods Matter in Service Innovation? Analysis of South Korean Service Firms," TEMEP Discussion Papers 200908, Seoul National University; Technology Management, Economics, and Policy Program (TEMEP), revised Aug 2009.
    50. Ellahi, Abida & Rashid, Abdul, 2010. "Domestic or International Hotels: The Frontrunner of Service Innovation and Customer Choice in Pakistan," MPRA Paper 26089, University Library of Munich, Germany.
    51. Ina Drejer, 2002. "A Schumpeterian Perspective on Service Innovation," DRUID Working Papers 02-09, DRUID, Copenhagen Business School, Department of Industrial Economics and Strategy/Aalborg University, Department of Business Studies.
    52. Anna Vuorio & Lasse Torkkeli & Liisa-Maija Sainio, 2020. "Service innovation and internationalization in SMEs: antecedents and profitability outcomes," Journal of International Entrepreneurship, Springer, vol. 18(1), pages 92-123, March.
    53. Abdelillah Hamdouch & Esther Samuelides, 2000. "Nature and dynamics of innovation in service industries: An analysis of organizational and commercial innovations in mobile phone services in France [Nature et dynamique des innovations dans les en," Université Paris1 Panthéon-Sorbonne (Post-Print and Working Papers) halshs-03718464, HAL.
    54. Manohar, Sridhar & Paul, Justin & Strong, Carolyn & Mittal, Amit, 2023. "INNOSERV: Generalized scale for perceived service innovation," Journal of Business Research, Elsevier, vol. 160(C).
    55. Yu Zhang & Xuechun Zhang & Hao Zhang & Lusi A, 2022. "The Influence of External Knowledge Searches on Enterprises’ Innovation Performance: A Meta-Analysis," Sustainability, MDPI, vol. 14(13), pages 1-23, July.
    56. Dolfsma, W.A., 2005. "Appropriability in Services," ERIM Report Series Research in Management ERS-2005-021-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    57. Mikaela Backman & Johan Klaesson & Özge Öner, 2017. "Innovation in the hospitality industry," Tourism Economics, , vol. 23(8), pages 1591-1614, December.
    58. Pasquale Persico & Maria Patrizia Vittoria, 2015. "Innovazione nei servizi ed innovazione nel manifatturiero: verso una sintesi integrata per definire il ruolo delle reti in R&D," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 203-215.
    59. Camisón, César & Monfort-Mir, Vicente M., 2012. "Measuring innovation in tourism from the Schumpeterian and the dynamic-capabilities perspectives," Tourism Management, Elsevier, vol. 33(4), pages 776-789.
    60. Jon Sundbo & Faïz Gallouj, 1998. "Innovation in services in seven European countries: the results of work packages 3-4 of the SI4S project," Working Papers hal-01111911, HAL.

  108. Faïz Gallouj, 1994. "Les déterminants de l'innovation dans les activités de conseil," Post-Print halshs-01114036, HAL.

    Cited by:

    1. Jean Gadrey & Faïz Gallouj, 1999. "L’interface dans les services de conseil : moment de vérité, espace d’innovation, zone d’efficacité," Post-Print halshs-01114034, HAL.

  109. Faïz Gallouj, 1994. "Economie de l'innovation dans les services," Post-Print hal-01111989, HAL.

    Cited by:

    1. Marianela Fornerino, 2002. "Les modèles de diffusion d'innovations en marketing et l'adoption d'Internet en France," Grenoble Ecole de Management (Post-Print) hal-00455217, HAL.
    2. Faïz Gallouj, 1999. "Les trajectoires de l’innovation dans les services : vers un enrichissement des taxonomies évolutionnistes," Post-Print halshs-01114090, HAL.
    3. Jean Gadrey & Faïz Gallouj & Olivier Weinstein, 1995. "L'Innovation Dans Les Services : Des Modalités Originales, Qui Peuvent Enrichir Les Conceptions Industrielles," Post-Print halshs-01114017, HAL.
    4. Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2013. "Environmental policies and eco-innovations by service firms: An agent-based model," Technological Forecasting and Social Change, Elsevier, vol. 80(7), pages 1395-1408.
    5. Faïz Gallouj & Céline Merlin-Brogniart & Anne-Catherine Moursli-Provost, 2013. "Public–private partnerships in hospital innovation: what lessons for hospital management?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 11, pages 265-302, Edward Elgar Publishing.
    6. Jon Sundbo & Faïz Gallouj, 1998. "Innovation as a loosely coupled system in services," Post-Print halshs-01113675, HAL.
    7. Faïz Gallouj, 2009. "Innovation in services: a review of the debate and a research agenda," Post-Print halshs-01113912, HAL.
    8. Faridah Djellal & Faïz Gallouj, 1998. "Innovation in service industries in France: results of a postal survey," Working Papers hal-01111909, HAL.
    9. Faridah Djellal & Faïz Gallouj, 2007. "Innovation and Employment Effects in Services: A Review of the Literature and an Agenda for Research," The Service Industries Journal, Taylor & Francis Journals, vol. 27(3), pages 193-214, April.
    10. Faridah Djellal & Faïz Gallouj, 2010. "Beyond productivity strategies in services," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 89-104.
    11. Jon Sundbo, 2010. "The Toilsome Path of Service Innovation: The Effects of the Law of Low Human Multi-task Capability," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 12, Edward Elgar Publishing.
    12. Faïz Gallouj, 1995. "Le processus de production de l'innovation dans les service de conseil," Post-Print halshs-01114039, HAL.
    13. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2012. "Knowledge intensive business services and long term growth," Post-Print halshs-00748661, HAL.
    14. Faridah Djellal & Faïz Gallouj, 2001. "L'organisation du processus d'innovation dans les services : les résultats d'une enquête postale," Post-Print halshs-01114079, HAL.
    15. Faridah Djellal & Faïz Gallouj, 2000. "Le « casse-tête » de la mesure de l'innovation dans les services : enquête sur les enquêtes," Revue d'Économie Industrielle, Programme National Persée, vol. 93(1), pages 7-28.
    16. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "L'innovation dans les services publics à la lumière des paradigmes de l'administration publique et des perspectives des Service Innovation Studies," Working Papers halshs-01934287, HAL.
    17. Faridah Djellal & Faïz Gallouj, 2007. "Les stratégies de productivité dans les services : assimilation, particularisme et intégration," Post-Print halshs-01113876, HAL.
    18. Faridah Djellal & Faïz Gallouj, 2008. "Innovation dans les services et entrepreneuriat : au-delà des conceptions industrialistes et technologistes du développement durable," Working Papers hal-01111716, HAL.
    19. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2004. "De l’hôpital fonction de production à l’hôpital service complexe et nœud de réseau : les différentes facettes de l’innovation hospitalière," Post-Print halshs-01114049, HAL.
    20. Bernhard Dachs & Oscar Montes Pineda & Iris Wanzenböck & Jorge Gallego, 2013. "From market and systemic failures to an integrative approach for ServPPINs," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 16, pages 411-433, Edward Elgar Publishing.
    21. Faridah Djellal & Camal Gallouj & Faïz Gallouj & Karim Gallouj, 2004. "L'innovation à l'hôpital : une grille d'analyse et des études de cas," Working Papers hal-01111804, HAL.
    22. Marie-Christine Monnoyer-Longé, 2010. "Entrepreneurship and Service Innovation: A Challenge for Local Development," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 24, Edward Elgar Publishing.
    23. Zelinschi Dragoş, 2009. "Genèse Et Évolutions D'Une Innovation : La Méthode Abc," Post-Print halshs-00460128, HAL.
    24. Jorge Britto & Leonardo Costa Ribeiro & Lucas Araújo & Eduardo da Motta e Albuquerque, 2017. "Knowledge flows, firms' competencies, and patent citations: an analysis of the trajectory of IBM," Textos para Discussão Cedeplar-UFMG 561, Cedeplar, Universidade Federal de Minas Gerais.
    25. Josivania Silva Farias & Tomás de Aquino Guimaraes & Eduardo Raupp de Vargas, 2012. "Innovation in Brazilian and Spanish hospitals: the managers perception upon electronic patient record," Brazilian Business Review, Fucape Business School, vol. 9(3), pages 23-44, July.
    26. HeLge Tetzschner & Henrik Herlau, 2003. "Innovation and Social Entrepreneurship in Tourism – A Potential for Local Business Development," Working Papers 49/03, University of Southern Denmark, Department of Sociology, Environmental and Business Economics.
    27. Djellal, Faridah & Gallouj, FaIz, 2005. "Mapping innovation dynamics in hospitals," Research Policy, Elsevier, vol. 34(6), pages 817-835, August.
    28. Andre Barcet, 2010. "Innovation in Services: A New Paradigm and Innovation Model," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 2, Edward Elgar Publishing.
    29. Faridah Djellal & Faïz Gallouj, 2006. "Un modèle d’analyse de la dynamique de l’innovation dans les services : le cas des services de types architecturaux," Post-Print halshs-01114094, HAL.
    30. Pim den Hertog & Luis Rubalcaba, 2010. "Policy Frameworks for Service Innovation: A Menu-Approach," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 26, Edward Elgar Publishing.
    31. Faridah Djellal & Faïz Gallouj, 2005. "La relation innovation-emploi dans les services : un bilan et un agenda de recherche," Post-Print halshs-01113822, HAL.
    32. Faridah Djellal & Faïz Gallouj, 2008. "A model for analysing the innovation dynamic in services: the case of ‘assembled’ services," Post-Print halshs-01114104, HAL.
    33. Marianela Fornerino, 2002. "Les modèles de diffusion d'innovations en marketing et l'adoption d'Internet en France," Post-Print hal-00455217, HAL.
    34. Faïz Gallouj, 1998. "Innovating in reverse: services and the reverse product cycle," Post-Print halshs-01114103, HAL.
    35. Faridah Djellal & Faïz Gallouj, 2001. "Patterns of innovation organisation in service firms: postal survey results and theoretical models," Science and Public Policy, Oxford University Press, vol. 28(1), pages 57-67, February.
    36. Faridah Djellal & Faïz Gallouj, 2010. "The Innovation Gap and the Performance Gap in the Service Economies: A Problem for Public Policy," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 27, Edward Elgar Publishing.
    37. Gallouj, Faiz, 2002. "Innovation in services and the attendant old and new myths," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 31(2), pages 137-154.
    38. Kirsi Hyytinen & Faïz Gallouj & Marja Toivonen, 2014. "A multi-criteria and multi-actor perspective for the evaluation of sustainability services," Post-Print halshs-01133963, HAL.
    39. Faridah Djellal & Faïz Gallouj, 2013. "The productivity Challenge in Services: Measurement and Strategic Perspectives," Post-Print halshs-01133198, HAL.
    40. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2002. "L’hôpital : de l’innovation médicale à l’innovation de service," Post-Print halshs-01113818, HAL.
    41. Gallouj, Faiz & Weinstein, Olivier, 1997. "Innovation in services," Research Policy, Elsevier, vol. 26(4-5), pages 537-556, December.
    42. Faridah Djellal & Faïz Gallouj, 2002. "A propos de la nature de l'innovation dans les services : les enseignements d'une enquête postale," Post-Print halshs-00198321, HAL.
    43. Faridah Djellal & Faïz Gallouj, 1999. "Services and the search for relevant innovation indicators: a review of national and international surveys," Post-Print halshs-01133132, HAL.
    44. Cristina Fernandes & João Ferreira & Carla Marques, 2015. "Innovation management capabilities in rural and urban knowledge intensive business services: empirical evidence," Service Business, Springer;Pan-Pacific Business Association, vol. 9(2), pages 233-256, June.
    45. Faridah Djellal & Faïz Gallouj, 2006. "The relationship between innovation and employment in services: A review of the literature and an agenda for research," Post-Print halshs-01113854, HAL.
    46. Jean Gadrey & Faïz Gallouj, 1992. "The Provider-Customer Interface in Business and Professional Services: Moment of Truth, Moment of Thrust," Post-Print halshs-01113656, HAL.
    47. Faïz Gallouj, 1994. "Business Cycles and Service Innovations : Some Questions in the Light of Schumpeterian Thought [Cycles économiques et innovations de service : quelques interrogations à la lumière de la pensée schu," Post-Print halshs-01133084, HAL.
    48. Faïz Gallouj, 1999. "Interactional innovation: a neo-Schumpeterian model," Post-Print halshs-01113802, HAL.
    49. Faïz Gallouj, 1998. "L'innovation dans les services et ses mythes," Post-Print hal-01672617, HAL.
    50. Faridah Djellal & Faïz Gallouj, 2013. "How public–private innovation networks in services (ServPPINs) differ from other innovation networks: what lessons for theory?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 2, pages 21-58, Edward Elgar Publishing.
    51. Cristina Castro-Lucas & Mbaye Fall Diallo & Pierre-Yves Léo & Jean Philippe, 2013. "Do innovators perform abroad? Findings from two producer's service sectors," The Service Industries Journal, Taylor & Francis Journals, vol. 33(3-4), pages 392-408, February.
    52. Muller, Emmanuel, 1999. "There is no territorial fatality! (or how innovation interactions between KIBS and SMEs may modify the development patterns of peripheral regions)," Working Papers "Firms and Region" R3/1999, Fraunhofer Institute for Systems and Innovation Research (ISI).
    53. Cariza Teixeira Bohrer & Eduardo Raupp De Vargas, 2013. "How To Better Identify And Measure R&D In Services: Constraints In Brazilian Hospitals," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 10(03), pages 1-20.
    54. Bogliacino, Francesco & Lucchese, Matteo & Pianta, Mario, 2013. "Job creation in business services: Innovation, demand, and polarisation," Structural Change and Economic Dynamics, Elsevier, vol. 25(C), pages 95-109.
    55. Jean Gadrey & Faïz Gallouj & Olivier Weinstein, 1995. "New modes of innovation: how services benefit industry," Post-Print halshs-01114102, HAL.
    56. Faïz Gallouj & Maria Savona, 2010. "Towards a Theory of Innovation in Services: A State of the Art," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 1, Edward Elgar Publishing.
    57. Jean Gadrey & Faïz Gallouj, 1998. "The Provider-Customer Interface in Business and Professional Services," The Service Industries Journal, Taylor & Francis Journals, vol. 18(2), pages 01-15, April.
    58. Hélène Blasquiet-Revol & Laurence Amblard & Olivier Aznar & Christophe Déprés, 2017. "Organisation de l’entretien de la voirie locale dans les territoires ruraux. Le cas de trois communes du Puy-de-Dôme," Post-Print hal-01644522, HAL.
    59. Faridah Djellal & Faïz Gallouj, 2009. "Innovation in services and entrepreneurship: beyond industrialist and technologist concepts of sustainable development," Working Papers hal-01111795, HAL.
    60. Faridah Djellal & Faïz Gallouj, 2009. "Les réseaux d’innovation public-privé dans les services (RIPPS) ne sont pas des réseaux d’innovation (RI) comme les autres : quels enseignements pour les politiques publiques ?," Post-Print halshs-01113944, HAL.
    61. Jean Philippe & Pierre-Yves Léo, 2010. "Innovation and Internationalization: A Dynamic Coupling for Business-to-Business Services," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 21, Edward Elgar Publishing.
    62. Camal Gallouj & Faïz Gallouj, 1997. "L’innovation dans les services et le modèle du "cycle du produit inversé"," Post-Print halshs-01114040, HAL.
    63. Matthijs Janssen & Carolina Castaldi & Alexander Alexiev, 2014. "Dynamic capabilities for service innovation: conceptualization and measurement," Working Papers 14-07, Eindhoven Center for Innovation Studies, revised Mar 2014.
    64. Faridah Djellal & Faïz Gallouj, 2008. "L'innovation gap et le performance gap dans les économies de services : un défi pour les politiques publiques," Post-Print halshs-01113900, HAL.

  110. Jean Gadrey & Faïz Gallouj, 1994. "L'innovation dans l'assurance : le cas de l'UAP," Working Papers hal-01111947, HAL.

    Cited by:

    1. Jon Sundbo & Faïz Gallouj, 1998. "Innovation as a loosely coupled system in services," Post-Print halshs-01113675, HAL.
    2. Gallouj, Faiz, 2002. "Innovation in services and the attendant old and new myths," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 31(2), pages 137-154.
    3. Camal Gallouj & Faïz Gallouj, 1997. "L’innovation dans les services et le modèle du "cycle du produit inversé"," Post-Print halshs-01114040, HAL.

  111. Faïz Gallouj, 1993. "Cycles économiques et innovation de services : quelques interrogations à la lumière de la pensée schumpétérienne," Post-Print halshs-01114012, HAL.

    Cited by:

    1. Faïz Gallouj, 1998. "Innovation in services: theoretical issues," Working Papers halshs-01113047, HAL.
    2. Gallouj, Faiz & Weinstein, Olivier, 1997. "Innovation in services," Research Policy, Elsevier, vol. 26(4-5), pages 537-556, December.
    3. Faïz Gallouj, 1999. "Interactional innovation: a neo-Schumpeterian model," Post-Print halshs-01113802, HAL.

  112. Faïz Gallouj, 1993. "La recherche-développement et l'innovation dans les activités de conseil : synthèse sectorielle et études de cas," Working Papers hal-01111956, HAL.

    Cited by:

    1. Faridah Djellal & Camal Gallouj & Faïz Gallouj & Dominique Francoz & Yves Jacquin, 2001. "Réviser la définition de la recherche-développement à la lumière des spécificités des services," Post-Print halshs-01113816, HAL.
    2. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2001. "La recherche-développement dans les services. Tome 1 (Synthèse)," Working Papers hal-01111902, HAL.
    3. Camal Gallouj & Faïz Gallouj, 1997. "L’innovation dans les services et le modèle du "cycle du produit inversé"," Post-Print halshs-01114040, HAL.

  113. Jean Gadrey & Faïz Gallouj, 1992. "The Provider-Customer Interface in Business and Professional Services: Moment of Truth, Moment of Thrust," Post-Print halshs-01113656, HAL.

    Cited by:

    1. Abdelillah Hamdouch & Esther Samuelides, 2000. "Nature et dynamique des innovations dans les entreprises de services : une analyse à partir des innovations organisationnelles et commerciales dans les services de télécommunications mobiles en France," Cahiers de la Maison des Sciences Economiques r00019, Université Panthéon-Sorbonne (Paris 1).
    2. Abdelillah Hamdouch & Esther Samuelides, 2000. "Nature and dynamics of innovation in service industries: An analysis of organizational and commercial innovations in mobile phone services in France [Nature et dynamique des innovations dans les en," Université Paris1 Panthéon-Sorbonne (Post-Print and Working Papers) halshs-03718464, HAL.

  114. Jean Gadrey & Camal Gallouj & Faïz Gallouj & Flavia Martinelli & Frank Moulaert & Pieter Tordoir, 1992. "Manager le conseil: stratégies et relations des consultants et de leurs clients," Post-Print halshs-01111998, HAL.

    Cited by:

    1. Jon Sundbo & Faïz Gallouj, 1998. "Innovation as a loosely coupled system in services," Post-Print halshs-01113675, HAL.
    2. Faïz Gallouj, 1998. "Innovation in services: theoretical issues," Working Papers halshs-01113047, HAL.
    3. Benoît Desmarchelier & Faïz Gallouj, 2010. "Endogenous growth and environmental policy: are the processes of growth and tertiarisation in developed economies reversible? An evolutionary perspective," Working Papers hal-01111789, HAL.

Articles

  1. Anne Vorre Hansen & Lars Fuglsang & Faïz Gallouj & Ada Scupola, 2022. "Social entrepreneurs as change makers: expanding public service networks for social innovation," Public Management Review, Taylor & Francis Journals, vol. 24(10), pages 1632-1651, October.
    See citations under working paper version above.
  2. Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2021. "Which innovation regime for public service innovation networks for social innovation (PSINSIs)? Lessons from a European cases database," Research Policy, Elsevier, vol. 50(9).
    See citations under working paper version above.
  3. Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2020. "Mapping social innovation networks: Knowledge intensive social services as systems builders," Technological Forecasting and Social Change, Elsevier, vol. 157(C).

    Cited by:

    1. Niki Derlukiewicz & Anna Mempel-Sniezyk & Dominika Mankowska, 2021. "Development of Innovation Economy - Activity of Local Government in Poland," European Research Studies Journal, European Research Studies Journal, vol. 0(2), pages 175-195.
    2. Soni, Gunjan & Mangla, Sachin Kumar & Singh, Pallavi & Dey, Bidit L. & Dora, Manoj, 2021. "Technological interventions in social business: Mapping current research and establishing future research agenda," Technological Forecasting and Social Change, Elsevier, vol. 169(C).
    3. Xiaojie Yao & Yuan Hu & Huaping Gong & Dongyou Chen, 2021. "Characteristics and Evolution of China’s Industry–University–Research Collaboration to Promote the Sustainable Development: Based on Policy Text Analysis," Sustainability, MDPI, vol. 13(23), pages 1-18, November.
    4. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2021. "Collaborating for social innovation in public services: inside the black box of public service innovation networks for social innovation (PSINSIs)," Post-Print halshs-03177910, HAL.
    5. Silvia Stuchi & Sonia Paulino & Faïz Gallouj, 2022. "Social Innovation in Active Mobility Public Services in the Megacity of Sao Paulo," Sustainability, MDPI, vol. 14(19), pages 1-16, September.
    6. Su-Hyun Berg & Jay Mitra, 2022. "Good Tech and Social Good: Value Creation by Korean Social and High-Tech Oriented Start-Ups," Journal of Entrepreneurship and Innovation in Emerging Economies, Entrepreneurship Development Institute of India, vol. 8(1), pages 29-45, January.
    7. Bing Xia & Kelei Wu & Peikun Guo & Yuan Sun & Jindong Wu & Jie Xu & Shifu Wang, 2022. "Multidisciplinary Innovation Adaptability of Campus Spatial Organization: From a Network Perspective," SAGE Open, , vol. 12(1), pages 21582440221, March.
    8. Angie-Lorena Riaño-Castillo & Gonzalo Maldonado Guzman & Ruben Michael Rodriguez González & Sandra Yesenia Pinzón Castro, 2021. "Impact of Social Innovation on Innovation and Business Growth in Mexico," International Business Research, Canadian Center of Science and Education, vol. 14(6), pages 1-59, June.
    9. Guckenbiehl, Peter & Corral de Zubielqui, Graciela & Lindsay, Noel, 2021. "Knowledge and innovation in start-up ventures: A systematic literature review and research agenda," Technological Forecasting and Social Change, Elsevier, vol. 172(C).

  4. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2020. "Towards a servitization of innovation networks: a mapping," Public Management Review, Taylor & Francis Journals, vol. 22(9), pages 1368-1397, July.
    See citations under working paper version above.
  5. Faridah Djellal & Faïz Gallouj, 2018. "Les réseaux d’innovation public-privé dans les services (RIPPS) : une nouvelle expression des réseaux d’innovation dans une économie des services et du développement durable," Revue d'économie industrielle, De Boeck Université, vol. 0(1), pages 67-118.

    Cited by:

    1. Merlin-Brogniart, Céline & Fuglsang, Lars & Magnussen, Siv & Peralta, Alberto & Révész, Éva & Rønning, Rolf & Rubalcaba, Luis & Scupola, Ada, 2022. "Social innovation and public service: A literature review of multi-actor collaborative approaches in five European countries," Technological Forecasting and Social Change, Elsevier, vol. 182(C).

  6. Faiz Gallouj & Luis Rubalcaba & Marja Toivonen & Paul Windrum, 2018. "Understanding social innovation in services industries," Industry and Innovation, Taylor & Francis Journals, vol. 25(6), pages 551-569, July.
    See citations under working paper version above.
  7. Faridah Djellal & Faïz Gallouj, 2017. "Les lois de l’imitation et de l’invention : Gabriel Tarde et l’économie évolutionniste de l’innovation," Revue économique, Presses de Sciences-Po, vol. 68(4), pages 643-671.
    See citations under working paper version above.
  8. Rabeh Morrar & Faïz Gallouj, 2016. "The growth of the service sector in Palestine: the productivity challenge," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 179-204.
    See citations under working paper version above.
  9. Charlotte Fourcroy & Faïz Gallouj & Fabrice Decellas, 2015. "La matérialité invisible des services et ses implications énergétiques : une estimation de l’énergie grise par la méthode input-output," Revue d'économie industrielle, De Boeck Université, vol. 0(1), pages 43-72.

    Cited by:

    1. Céline Merlin-Brogniart & Simon Nadel, 2021. "Specificities of environmental innovation dynamics in service firms: the French case," Journal of Evolutionary Economics, Springer, vol. 31(2), pages 451-473, April.
    2. Faridah Djellal & Faïz Gallouj, 2015. "Service innovation for sustainability: paths for greening through service innovation," Working Papers halshs-01188530, HAL.

  10. Gallouj, Faïz & Weber, K. Matthias & Stare, Metka & Rubalcaba, Luis, 2015. "The futures of the service economy in Europe: A foresight analysis," Technological Forecasting and Social Change, Elsevier, vol. 94(C), pages 80-96.
    See citations under working paper version above.
  11. Faïz Gallouj & Céline Merlin-Brogniart & Anne-Catherine Moursli-Provost, 2015. "Les partenariats public-privé et leur place dans l'innovation hospitalière : quels enseignements pour le management hospitalier ?," Innovations, De Boeck Université, vol. 0(1), pages 161-195.
    See citations under working paper version above.
  12. Kirsi Hyttinen & Sampsa Ruutu & Mika Nieminen & Faiz Gallouj & Marja Toivonen, 2014. "A system dynamic and multi-criteria evaluation of innovations in environmental services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 29-52.
    See citations under working paper version above.
  13. Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2013. "Knowledge intensive business services and long term growth," Structural Change and Economic Dynamics, Elsevier, vol. 25(C), pages 188-205.
    See citations under working paper version above.
  14. Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2013. "Environmental policies and eco-innovations by service firms: An agent-based model," Technological Forecasting and Social Change, Elsevier, vol. 80(7), pages 1395-1408.
    See citations under working paper version above.
  15. Benoît Desmarchelier & Faïz Gallouj, 2013. "Endogenous growth and environmental policy: are the processes of growth and tertiarization in developed economies reversible?," Journal of Evolutionary Economics, Springer, vol. 23(4), pages 831-860, September.
    See citations under working paper version above.
  16. Djellal, Faridah & Gallouj, Faïz & Miles, Ian, 2013. "Two decades of research on innovation in services: Which place for public services?," Structural Change and Economic Dynamics, Elsevier, vol. 27(C), pages 98-117.
    See citations under working paper version above.
  17. Faridah Djellal & Faïz Gallouj, 2013. "The productivity challenge in services: measurement and strategic perspectives," The Service Industries Journal, Taylor & Francis Journals, vol. 33(3-4), pages 282-299, February.
    See citations under working paper version above.
  18. Rabeh Morrar & Faïz Gallouj & Hakim Hammadou, 2012. "Public-private innovation networks and innovation activities in French service firms," Journal of Innovation Economics, De Boeck Université, vol. 0(2), pages 191-217.
    See citations under working paper version above.
  19. Faridah Djellal & Faïz Gallouj, 2012. "Innovation sociale et innovation de service : première ébauche d'un dialogue nécessaire," Innovations, De Boeck Université, vol. 0(2), pages 37-66.
    See citations under working paper version above.
  20. Fourcroy, Charlotte & Gallouj, Faiz & Decellas, Fabrice, 2012. "Energy consumption in service industries: Challenging the myth of non-materiality," Ecological Economics, Elsevier, vol. 81(C), pages 155-164.
    See citations under working paper version above.
  21. Faridah Djellal & Faïz Gallouj, 2012. "L'innovation dans les services publics," Revue française d'économie, Presses de Sciences-Po, vol. 0(2), pages 97-142.
    See citations under working paper version above.
  22. Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Journal of Innovation Economics, De Boeck Université, vol. 0(2), pages 33-58.
    See citations under working paper version above.
  23. Faridah Djellal & Faïz Gallouj, 2010. "Services, innovation and performance: general presentation," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 5-15.
    See citations under working paper version above.
  24. Faridah Djellal & Faïz Gallouj, 2010. "Beyond productivity strategies in services," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 89-104.
    See citations under working paper version above.
  25. Faridah Djellal & Faïz Gallouj, 2009. "Innovation dans les services et entrepreneuriaT : au-delà des conceptions industrialistes et technologistes du développement durable," Innovations, De Boeck Université, vol. 0(1), pages 59-86.
    See citations under working paper version above.
  26. Faïz Gallouj & Maria Savona, 2009. "Innovation in services: a review of the debate and a research agenda," Journal of Evolutionary Economics, Springer, vol. 19(2), pages 149-172, April.
    See citations under working paper version above.
  27. Faïz Gallouj & Paul Windrum, 2009. "Services and services innovation," Journal of Evolutionary Economics, Springer, vol. 19(2), pages 141-148, April.
    See citations under working paper version above.
  28. Pim Den Hertog & Faïz Gallouj & Jeroen Segers, 2009. "Measuring innovation in a ‘low-tech’ service industry: the case of the Dutch hospitality industry," The Service Industries Journal, Taylor & Francis Journals, vol. 31(9), pages 1429-1449, November.

    Cited by:

    1. Thomas, Rhodri & Wood, Emma, 2015. "The absorptive capacity of tourism organisations," Annals of Tourism Research, Elsevier, vol. 54(C), pages 84-99.
    2. Thomas, Rhodri & Wood, Emma, 2014. "Innovation in tourism: Re-conceptualising and measuring the absorptive capacity of the hotel sector," Tourism Management, Elsevier, vol. 45(C), pages 39-48.
    3. Tor Helge Aas & Karl Joachim Breunig & Katja Maria Hydle, 2017. "Exploring New Service Portfolio Management," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 21(06), pages 1-31, August.
    4. Ana Jiménez-Zarco & María Martínez-Ruiz & Alicia Izquierdo-Yusta, 2011. "Key service innovation drivers in the tourism sector: empirical evidence and managerial implications," Service Business, Springer;Pan-Pacific Business Association, vol. 5(4), pages 339-360, December.
    5. Martínez-Román, Juan A. & Tamayo, Juan A. & Gamero, Javier & Romero, José E., 2015. "Innovativeness and business performances in tourism SMEs," Annals of Tourism Research, Elsevier, vol. 54(C), pages 118-135.

  29. Faridah Djellal & Faïz Gallouj, 2007. "Innovation and Employment Effects in Services: A Review of the Literature and an Agenda for Research," The Service Industries Journal, Taylor & Francis Journals, vol. 27(3), pages 193-214, April.
    See citations under working paper version above.
  30. Faridah Djellal & Faïz Gallouj, 2007. "Les services publics à l'épreuve de la productivité et la productivité à l'épreuve des services publics," Revue d'économie industrielle, De Boeck Université, vol. 0(3), pages 2-2.
    See citations under working paper version above.
  31. Faridah Djellal & Faïz Gallouj, 2007. "Innovation in hospitals: a survey of the literature," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 8(3), pages 181-193, September.

    Cited by:

    1. Faïz Gallouj & Faridah Djellal, 2012. "Two decades of research on innovation in services: which place for public services?," Post-Print halshs-00960624, HAL.
    2. Faïz Gallouj & Céline Merlin-Brogniart & Anne-Catherine Moursli-Provost, 2013. "Public–private partnerships in hospital innovation: what lessons for hospital management?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 11, pages 265-302, Edward Elgar Publishing.
    3. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Les services dans les réseaux d'innovation et les réseaux d'innovation dans les services : des réseaux d'innovation traditionnels (RIT) aux réseaux d'innovation de service public (RISP)," Working Papers halshs-01934289, HAL.
    4. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.
    5. Bianchi, Carlos & Bianco, Mariela & Ardanche, Melissa & Schenck, Marcela, 2017. "Healthcare frugal innovation: A solving problem rationale under scarcity conditions," Technology in Society, Elsevier, vol. 51(C), pages 74-80.
    6. Agnieszka Strzelecka, 2021. "The Field of “Public Health” as a Component of Sustainable Development—Poland Compared to the European Union," Sustainability, MDPI, vol. 13(18), pages 1-20, September.
    7. Ambre Scarmoncin & Clothilde Portelli & Ferney Osorio & Guillaume Eckerlein, 2022. "Unfolding innovation lab services in public hospitals: a hospital FabLab case study," Post-Print hal-03724843, HAL.
    8. Meek, Shelby Renee & Tietz, Matthias A., 2022. "Entrepreneurship and subjective vs objective institutional performance: A decade of US hospital data," Research Policy, Elsevier, vol. 51(9).
    9. Josivania Silva Farias & Tomás de Aquino Guimaraes & Eduardo Raupp de Vargas, 2012. "Innovation in Brazilian and Spanish hospitals: the managers perception upon electronic patient record," Brazilian Business Review, Fucape Business School, vol. 9(3), pages 23-44, July.
    10. Taran Thune & Magnus Gulbrandsen, 2016. "Innovation in hospitals: piloting a tool for investigating contributions of hospital employees to innovation," Working Papers on Innovation Studies 20161211, Centre for Technology, Innovation and Culture, University of Oslo.
    11. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation," Working Papers halshs-01934275, HAL.
    12. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Services in innovation networks and innovation networks in services: from traditional innovation networks (TINs) to public service innovation networks (PSINs)," Post-Print halshs-01934282, HAL.
    13. Spyros Arvanitis & Euripidis N. Loukis, 2014. "Investigating the effects of ICT on innovation and performance of European hospitals," KOF Working papers 14-366, KOF Swiss Economic Institute, ETH Zurich.
    14. Sang-Lyul Ryu & Jayoun Won, 2022. "The Value Relevance of Operational Innovation: Insights from the Perspective of Firm Life Cycle," Sustainability, MDPI, vol. 14(4), pages 1-18, February.
    15. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: a mapping," Post-Print halshs-02498297, HAL.
    16. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: from traditional innovation networks to public service innovation networks for social innovation," Post-Print halshs-03177975, HAL.
    17. James, Steffan & Liu, Zheng & Stephens, Victoria & White, Gareth R.T., 2022. "Innovation in crisis: The role of ‘exaptive relations’ for medical device development in response to COVID-19," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
    18. Catia Milena Lopes & Annibal José Scavarda & Guilherme Luís Roehe Vaccaro & Christopher Rosa Pohlmann & André Luis Korzenowski, 2018. "Perspective of Business Models and Innovation for Sustainability Transition in Hospitals," Sustainability, MDPI, vol. 11(1), pages 1-19, December.
    19. Thune, Taran & Mina, Andrea, 2016. "Hospitals as innovators in the health-care system: A literature review and research agenda," Research Policy, Elsevier, vol. 45(8), pages 1545-1557.

  32. Faridah Djellal & Faïz Gallouj, 2006. "Innovation in care services for the elderly," The Service Industries Journal, Taylor & Francis Journals, vol. 26(3), pages 303-327, April.
    See citations under working paper version above.
  33. Djellal, Faridah & Gallouj, FaIz, 2005. "Mapping innovation dynamics in hospitals," Research Policy, Elsevier, vol. 34(6), pages 817-835, August.
    See citations under working paper version above.
  34. Faridah Djellal & Dominique Francoz & Camal Gallouj & Faïz Gallouj & Yves Jacquin, 2003. "Revising the definition of research and development in the light of the specificities of services," Science and Public Policy, Oxford University Press, vol. 30(6), pages 415-429, December.
    See citations under working paper version above.
  35. Gallouj, Faiz, 2002. "Innovation in services and the attendant old and new myths," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 31(2), pages 137-154.
    See citations under working paper version above.
  36. Faridah Djellal & Faïz Gallouj, 2001. "Patterns of innovation organisation in service firms: postal survey results and theoretical models," Science and Public Policy, Oxford University Press, vol. 28(1), pages 57-67, February.
    See citations under working paper version above.
  37. Faridah Djellal & Faïz Gallouj, 2000. "Le « casse-tête » de la mesure de l'innovation dans les services : enquête sur les enquêtes," Revue d'Économie Industrielle, Programme National Persée, vol. 93(1), pages 7-28.
    See citations under working paper version above.
  38. F. Gallouj & J. Gadrey & E. Ghillebaert, 1999. "La construction sociale du produit financier postal," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 70(3), pages 417-445, September.
    See citations under working paper version above.
  39. Faridah Djellal & Faïz Gallouj, 1999. "Services and the search for relevant innovation indicators: a review of national and international surveys," Science and Public Policy, Oxford University Press, vol. 26(4), pages 218-232, August.
    See citations under working paper version above.
  40. Jean Gadrey & Faïz Gallouj, 1998. "The Provider-Customer Interface in Business and Professional Services," The Service Industries Journal, Taylor & Francis Journals, vol. 18(2), pages 01-15, April.
    See citations under working paper version above.
  41. Faïz Gallouj, 1997. "Towards a neo-Schumpeterian theory of innovation in services?," Science and Public Policy, Oxford University Press, vol. 24(6), pages 405-420, December.

    Cited by:

    1. Ching-Shu Su, 2009. "The role of service innovation and customer experience in ethnic restaurants," The Service Industries Journal, Taylor & Francis Journals, vol. 31(3), pages 425-440, January.
    2. Schicker, Günter & Strassl, Johann, 2019. "Produktportfolio-Management im Zeitalter der Digitalisierung," Weidener Diskussionspapiere 69, University of Applied Sciences Amberg-Weiden (OTH).
    3. Weber, K. Matthias & Heller-Schuh, Barbara & Godoe, Helge & Roeste, Rannveig, 2014. "ICT-enabled system innovations in public services: Experiences from intelligent transport systems," Telecommunications Policy, Elsevier, vol. 38(5), pages 539-557.
    4. Martin-Rios, Carlos & Parga-Dans, Eva, 2016. "Service response to economic decline: Innovation actions for achieving strategic renewal," Journal of Business Research, Elsevier, vol. 69(8), pages 2890-2900.
    5. Faïz Gallouj & Faridah Djellal, 2012. "Two decades of research on innovation in services: which place for public services?," Post-Print halshs-00960624, HAL.
    6. Sharma, Vivek & Bhat, Dada Ab Rouf, 2020. "An empirical study exploring the relationship among human capital innovation, service innovation, competitive advantage and employee productivity in hospitality services," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 9(2), pages 1-14..
    7. Emerson Mainardes & Maria Silva & Maria Souza Domingues, 2010. "The development of new higher education courses," Service Business, Springer;Pan-Pacific Business Association, vol. 4(3), pages 271-288, December.
    8. Mohammed A. Hajar & Ammar Ahmed Alkahtani & Daing Nasir Ibrahim & Mohammed A. Al-Sharafi & Gamal Alkawsi & Noorminshah A. Iahad & Mohd Ridzuan Darun & Sieh Kiong Tiong, 2022. "The Effect of Value Innovation in the Superior Performance and Sustainable Growth of Telecommunications Sector: Mediation Effect of Customer Satisfaction and Loyalty," Sustainability, MDPI, vol. 14(10), pages 1-20, May.
    9. Peters, Bettina & Riley, Rebecca & Siedschlag, Iulia & Vahter, Priit & McQuinn, John, 2014. "Innovation and Productivity in Services:Evidence from Germany, Ireland and the United Kingdom," Papers WP480, Economic and Social Research Institute (ESRI).
    10. David B. Audretsch & Alexander S. Kritikos & Alexander Schiersch, 2020. "Microfirms and innovation in the service sector," Small Business Economics, Springer, vol. 55(4), pages 997-1018, December.
    11. Domicián Máté & András István Kun & Veronika Fenyves, 2016. "The Impacts of Trademarks and Patents on Labour Productivity in the Knowledge-Intensive Business Service Sectors," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 18(41), pages 104-104, February.
    12. Frida Thomas Pacho, 2018. "Diversified Network Effects on Innovation Performance in Tanzania: Innovation Strategy in Service Firms," Journal of Entrepreneurship and Business Innovation, Macrothink Institute, Journal of Entrepreneurship and Business Innovation, vol. 5(1), pages 1-1, December.
    13. Faïz Gallouj, 1999. "Les trajectoires de l’innovation dans les services : vers un enrichissement des taxonomies évolutionnistes," Post-Print halshs-01114090, HAL.
    14. Meijing Zhou & Fuyuan Wang & Kaiyong Wang, 2019. "Destination Service Encounter Modeling and Relationships with Tourist Satisfaction," Sustainability, MDPI, vol. 11(4), pages 1-20, February.
    15. Faridah Djellal & Faïz Gallouj, 2018. "Services, Service Innovation and the Ecological Challenge," Post-Print hal-01672570, HAL.
    16. Flikkema, M.J. & Man, A.P. de & Wolters, M.J.J., 2010. "New trademark registration as an indicator of innovation: results of an explorative study of Benelux trademark data," Serie Research Memoranda 0009, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    17. Grèzes, Vincent & Grèzes-Bürcher, Sandra & Bonazzi, Riccardo, 2020. "The Co-innovation Bingo: An Object-Oriented Networking Mechanism to innovate in Open Innovation Services," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2020), Virtual Conference, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Virtual Conference, 10-12 September 2020, pages 593-604, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
    18. van der Boor, Paul & Oliveira, Pedro & Veloso, Francisco, 2014. "Users as innovators in developing countries: The global sources of innovation and diffusion in mobile banking services," Research Policy, Elsevier, vol. 43(9), pages 1594-1607.
    19. Jon Sundbo & Faïz Gallouj, 1998. "Innovation as a loosely coupled system in services," Post-Print halshs-01113675, HAL.
    20. Faïz Gallouj, 2009. "Innovation in services: a review of the debate and a research agenda," Post-Print halshs-01113912, HAL.
    21. Nysveen, Herbjørn & Pedersen, Per E. & Skard, Siv, 2020. "Ecosystem adoption of practices over time (EAPT): Toward an alternative view of contemporary technology adoption," Journal of Business Research, Elsevier, vol. 116(C), pages 542-551.
    22. Li Zhang & Cees de Bont & Avsar Gurpinar & Mingxi Tang, 2023. "An Exploration of the Relevance between Sustainable Craft and Service Design Based on a Literature Review Study," Sustainability, MDPI, vol. 15(24), pages 1-23, December.
    23. Faïz Gallouj, 2012. "Service: innovation, performance and public policy," Working Papers hal-01111765, HAL.
    24. Johansson, A. Elisabeth & Raddats, Chris & Witell, Lars, 2019. "The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers," Journal of Business Research, Elsevier, vol. 98(C), pages 328-338.
    25. Chang, Yuan-Chieh & Chen, Min-Nan, 2016. "Service regime and innovation clusters: An empirical study from service firms in Taiwan," Research Policy, Elsevier, vol. 45(9), pages 1845-1857.
    26. Mahr, Tivadar, 2016. "Tourism in a New Role: The Relation between Destination Development and Social Well-Being," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2016), Rovinj, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Rovinj, Croatia, 8-9 September 2016, pages 470-477, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
    27. Elaine Tavares & Cristina Castro-Lucas & Mbaye Fall Dialo & Pierre -Yves Leo & Marie-Christine Longe Monnoyer & Jean Philippe, 2011. "The Influence of Mobile ICT Use on Service Innovation Capabilities," Post-Print hal-02556278, HAL.
    28. Miozzo, Marcela & Desyllas, Panos & Lee, Hsing-fen & Miles, Ian, 2016. "Innovation collaboration and appropriability by knowledge-intensive business services firms," Research Policy, Elsevier, vol. 45(7), pages 1337-1351.
    29. K. J. Wang & J. Widagdo & Y. S. Lin & H. L. Yang & S. L. Hsiao, 2016. "A service innovation framework for start-up firms by integrating service experience engineering approach and capability maturity model," Service Business, Springer;Pan-Pacific Business Association, vol. 10(4), pages 867-916, December.
    30. Andreas Chai, 2017. "Tackling Keynes’ question: a look back on 15 years of Learning To Consume," Journal of Evolutionary Economics, Springer, vol. 27(2), pages 251-271, April.
    31. Maja Savic & Helen Lawton Smith & Ioannis Bournakis, 2014. "The effect of external knowledge sources and their geography on innovation in Knowledge Intensive Business Services (KIBS) SMEs; some Implications for de-industrialised regions in the UK," Working Papers 18, Birkbeck Centre for Innovation Management Research, revised Aug 2014.
    32. David B. Audretsch & Marian Hafenstein & Alexander S. Kritikos & Alexander Schiersch, 2018. "Firm Size and Innovation in the Service Sector," Discussion Papers of DIW Berlin 1774, DIW Berlin, German Institute for Economic Research.
    33. Dharmesh Gupta & Ruchita Gupta & Karuna Jain & Kirankumar S. Momaya, 2017. "Innovations in Mobile Value-Added Services: Findings from Cases in India," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 14(06), pages 1-27, December.
    34. Gianluca Misuraca & Clelia Colombo & Csaba Kucsera & Stephanie Carretero & Margherita Bacigalupo & Raluca Radescu, 2015. "ICT-enabled Social Innovation in support of the Implementation of the Social Investment Package (IESI) - Mapping and Analysis of ICT-enabled Social Innovation Initiatives promoting Social Investment t," JRC Research Reports JRC97467, Joint Research Centre.
    35. Caroline Mothe & Uyen T. Nguyen-Thi & Phu Nguyen-Van, 2015. "Assessing complementarity in organizational innovations for technological innovation: the role of knowledge management practices," Applied Economics, Taylor & Francis Journals, vol. 47(29), pages 3040-3058, June.
    36. Andrijana Ostojic Mihic & Danijela Madžar & Ivan Madžar, 2014. "Innovativeness of service companies in FBiH," Tourism and Hospitality Industry section6-1, University of Rijeka, Faculty of Tourism and Hospitality Management.
    37. Saint-Paul, Gilles, 2017. "Secular Satiation," IZA Discussion Papers 10879, Institute of Labor Economics (IZA).
    38. Alarcón, José Carlos & Aguilar, Rocio & Galán, Jose Luis, 2019. "Determinants of innovation output in Spanish knowledge-intensive service firms: Stability analysis throughout the economic crisis of 2008," Structural Change and Economic Dynamics, Elsevier, vol. 49(C), pages 228-244.
    39. Lars Fuglsang & Anne Nordli, 2018. "On Service Innovation as an Interactive Process: A Case Study of the Engagement with Innovation of a Tourism Service," Social Sciences, MDPI, vol. 7(12), pages 1-17, December.
    40. Tor Helge Aas & Nina Jentoft & Mikaela Vasstrøm, 2016. "Managing innovation of care services: An exploration of Norwegian municipalities," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1215762-121, December.
    41. Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Post-Print halshs-01133797, HAL.
    42. Silvia Cruz & Sônia Paulino & Faïz Gallouj, 2014. "Innovation in Brazilian landfills: A ServPPIN perspective," Post-Print halshs-01134031, HAL.
    43. Faridah Djellal & Faïz Gallouj, 2000. "Le « casse-tête » de la mesure de l'innovation dans les services : enquête sur les enquêtes," Revue d'Économie Industrielle, Programme National Persée, vol. 93(1), pages 7-28.
    44. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "L'innovation dans les services publics à la lumière des paradigmes de l'administration publique et des perspectives des Service Innovation Studies," Working Papers halshs-01934287, HAL.
    45. Georgios Efthyvoulou & Priit Vahter, 2016. "Financial Constraints, Innovation Performance and Sectoral Disaggregation," Manchester School, University of Manchester, vol. 84(2), pages 125-158, March.
    46. Julija Cerović Smolović & Sanja Janketić & Danijela Jaćimović & Maja Bučar & Metka Stare, 2018. "Montenegro’s Road to Sustainable Tourism Growth and Innovation," Sustainability, MDPI, vol. 10(12), pages 1-20, December.
    47. Catia Milena Lopes & Annibal José Scavarda & Mauricio Nunes Macedo de Carvalho & André Luis Korzenowski, 2018. "The Business Model and Innovation Analyses: The Sustainable Transition Obstacles and Drivers for the Hospital Supply Chains," Resources, MDPI, vol. 8(1), pages 1-17, December.
    48. Bettina Peters & Rebecca Riley & Iulia Siedschlag & Priit Vahter & John McQuinn, 2018. "Internationalisation, Innovation And Productivity In Services:Evidence From Germany, Ireland And The United Kingdom," University of Tartu - Faculty of Economics and Business Administration Working Paper Series 108, Faculty of Economics and Business Administration, University of Tartu (Estonia).
    49. Faridah Djellal & Faïz Gallouj, 2008. "Innovation dans les services et entrepreneuriat : au-delà des conceptions industrialistes et technologistes du développement durable," Working Papers hal-01111716, HAL.
    50. Patricia Coutelle-Brillet & Véronique Des Garets & Arnaud Riviere, 2012. "Quand innovation de service rime avec stratégie de rupture : vers une proposition renouvelée de valeur en B to B," Post-Print hal-01737628, HAL.
    51. Xuhua Hu & Bertha Ada Danso & Isaac Adjei Mensah & Michael Addai, 2020. "Does Innovation Type Influence Firm Performance? A Dilemma of Star-Rated Hotels in Ghana," Sustainability, MDPI, vol. 12(23), pages 1-27, November.
    52. Bernhard Dachs & Oscar Montes Pineda & Iris Wanzenböck & Jorge Gallego, 2013. "From market and systemic failures to an integrative approach for ServPPINs," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 16, pages 411-433, Edward Elgar Publishing.
    53. Hakyeon Lee & Hyunju Seol & Hyejong Min & Youngjung Geum, 2017. "The identification of new service opportunities: a case-based morphological analysis," Service Business, Springer;Pan-Pacific Business Association, vol. 11(1), pages 191-206, March.
    54. Faridah Djellal & Camal Gallouj & Faïz Gallouj & Karim Gallouj, 2004. "L'innovation à l'hôpital : une grille d'analyse et des études de cas," Working Papers hal-01111804, HAL.
    55. Fourcroy, Charlotte & Gallouj, Faiz & Decellas, Fabrice, 2012. "Energy consumption in service industries: Challenging the myth of non-materiality," Ecological Economics, Elsevier, vol. 81(C), pages 155-164.
    56. Gallouj, Faïz, 2002. "Services innovation: assimilation, differentiation, inversion and integration," MPRA Paper 62174, University Library of Munich, Germany.
    57. Tello, Mario D., 2017. "Innovation and productivity in services and manufacturing firms: the case of Peru," Revista CEPAL, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL), April.
    58. Anne Yenching Liu & Sungmin Lin, 2023. "Service for specialized and digitalized: Consumer switching perceptions of E‐commerce in specialty retail," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(3), pages 1521-1533, April.
    59. Kirsi Hyttinen & Sampsa Ruutu & Mika Nieminen & Faiz Gallouj & Marja Toivonen, 2014. "A system dynamic and multi-criteria evaluation of innovations in environmental services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 29-52.
    60. Ovuakporie, Oghogho Destina & Pillai, Kishore Gopalakrishna & Wang, Chengang & Wei, Yingqi, 2021. "Differential moderating effects of strategic and operational reconfiguration on the relationship between open innovation practices and innovation performance," Research Policy, Elsevier, vol. 50(1).
    61. Sarbu, Miruna, 2022. "Does telecommuting kill service innovation?," Research in Transportation Economics, Elsevier, vol. 95(C).
    62. Fariborz Damanpour & Richard M. Walker & Claudia N. Avellaneda, 2009. "Combinative Effects of Innovation Types and Organizational Performance: A Longitudinal Study of Service Organizations," Journal of Management Studies, Wiley Blackwell, vol. 46(4), pages 650-675, June.
    63. Witell, Lars & Gebauer, Heiko & Jaakkola, Elina & Hammedi, Wafa & Patricio, Lia & Perks, Helen, 2017. "A bricolage perspective on service innovation," Journal of Business Research, Elsevier, vol. 79(C), pages 290-298.
    64. Jordane Steiner & Yves Cinotti, 2014. "A Typology of Innovations of Service in the Hospitality Industry [Typologie des innovations de service dans l’hôtellerie]," Post-Print hal-01286091, HAL.
    65. Başak Dalgıç & Burcu Fazlıoğlu, 2021. "Innovation and firm growth: Turkish manufacturing and services SMEs," Eurasian Business Review, Springer;Eurasia Business and Economics Society, vol. 11(3), pages 395-419, September.
    66. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Les réseaux d'innovation de service public (RISP) : un instrument d'innovation collaborative et de co-création de valeur dans le(s) service(s) public(s)," Working Papers halshs-01934290, HAL.
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    190. María Leticia Santos-Vijande & José Ángel López-Sánchez & John Rudd, 2016. "Frontline employees’ collaboration in industrial service innovation: routes of co-creation’s effects on new service performance," Journal of the Academy of Marketing Science, Springer, vol. 44(3), pages 350-375, May.
    191. Luisa Errichiello & Roberto Micera, 2018. "Leveraging Smart Open Innovation for Achieving Cultural Sustainability: Learning from a New City Museum Project," Sustainability, MDPI, vol. 10(6), pages 1-23, June.
    192. Carole Donada & Caroline Mothe & Gwenaëlle Nogatchewsky & Gisele Campos Ribeiro, 2019. "The Respective Effects of Virtues and Inter-organizational Management Control Systems on Relationship Quality and Performance: Virtues Win," Journal of Business Ethics, Springer, vol. 154(1), pages 211-228, January.
    193. Suk Bong Choi & Christopher Williams, 2016. "Entrepreneurial orientation and performance: mediating effects of technology and marketing action across industry types," Industry and Innovation, Taylor & Francis Journals, vol. 23(8), pages 673-693, November.
    194. Elsa Gatelier & Marie Delaplace & Christian Barrère, 2014. "Le développement de l'oenotourisme en Champagne," Post-Print hal-02615480, HAL.
    195. Desmarchelier, Benoît & Fang, Eddy S., 2016. "National culture and innovation diffusion. Exploratory insights from agent-based modeling," Technological Forecasting and Social Change, Elsevier, vol. 105(C), pages 121-128.
    196. Charlotte Fourcroy, 2014. "Innovation logics and energy consumption in the service sector: a characteristics-based approach and its application to food retail services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 115-138.
    197. Pasquale Persico & Maria Patrizia Vittoria, 2015. "Innovazione nei servizi ed innovazione nel manifatturiero: verso una sintesi integrata per definire il ruolo delle reti in R&D," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 203-215.
    198. von See, Birgit & Kalogerakis, Katharina, 2015. "Innovation Contests in Logistics," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Blecker, Thorsten & Ringle, Christian M. (ed.), Innovations and Strategies for Logistics and Supply Chains: Technologies, Business Models and Risk Management. Proceedings of the Hamburg Internationa, volume 20, pages 3-29, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    199. Camisón, César & Monfort-Mir, Vicente M., 2012. "Measuring innovation in tourism from the Schumpeterian and the dynamic-capabilities perspectives," Tourism Management, Elsevier, vol. 33(4), pages 776-789.
    200. MAJEKODUNMI Samuel Ayodele & OGINNI, Babalola Oluwayemi, 2019. "Effect Of Product Innovation On Customer Satisfaction: An Overview Of Insight Into Nigerian Service Market," Noble International Journal of Social Sciences Research, Noble Academic Publsiher, vol. 4(1), pages 1-7, January.
    201. Jon Sundbo & Faïz Gallouj, 1998. "Innovation in services in seven European countries: the results of work packages 3-4 of the SI4S project," Working Papers hal-01111911, HAL.
    202. Schicker, Günter & Strassl, Johann, 2015. "A call for action - warum sich das professionelle Managementdes Service Portfolios in der Industrie auszahlt," Weidener Diskussionspapiere 53, University of Applied Sciences Amberg-Weiden (OTH).
    203. Faridah Djellal & Faïz Gallouj, 2008. "L'innovation gap et le performance gap dans les économies de services : un défi pour les politiques publiques," Post-Print halshs-01113900, HAL.

  42. Gallouj, Faiz & Weinstein, Olivier, 1997. "Innovation in services," Research Policy, Elsevier, vol. 26(4-5), pages 537-556, December.
    See citations under working paper version above.
  43. Faïz Gallouj, 1991. "Les formes de l'innovation dans les services de conseil," Revue d'Économie Industrielle, Programme National Persée, vol. 57(1), pages 25-45.

    Cited by:

    1. Jean Gadrey & Faïz Gallouj & Olivier Weinstein, 1995. "L'Innovation Dans Les Services : Des Modalités Originales, Qui Peuvent Enrichir Les Conceptions Industrielles," Post-Print halshs-01114017, HAL.
    2. Faïz Gallouj & Céline Merlin-Brogniart & Anne-Catherine Moursli-Provost, 2013. "Public–private partnerships in hospital innovation: what lessons for hospital management?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 11, pages 265-302, Edward Elgar Publishing.
    3. Faïz Gallouj, 1995. "Le processus de production de l'innovation dans les service de conseil," Post-Print halshs-01114039, HAL.
    4. Pierre Labarthe & Faïz Gallouj & Faridah Djellal, 2013. "Effects of institutions on the integration of end-users’ knowledge in ServPPINs: lessons from two case studies in agro-environmental knowledge-intensive services," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 12, pages 303-325, Edward Elgar Publishing.
    5. Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Post-Print halshs-01133797, HAL.
    6. Jordane Steiner & Yves Cinotti, 2014. "A Typology of Innovations of Service in the Hospitality Industry [Typologie des innovations de service dans l’hôtellerie]," Post-Print hal-01286091, HAL.
    7. Faïz Gallouj, 2000. "Knowledge-intensive Business Services: Processing Knowledge and Producing Innovation," Post-Print halshs-01113809, HAL.
    8. Faïz Gallouj, 2010. "Les services intensifs en connaissances : processeurs de connaissances et producteurs d’innovation," Post-Print halshs-01114097, HAL.
    9. Gallouj, Faiz & Weinstein, Olivier, 1997. "Innovation in services," Research Policy, Elsevier, vol. 26(4-5), pages 537-556, December.
    10. Faïz Gallouj, 1994. "Business Cycles and Service Innovations : Some Questions in the Light of Schumpeterian Thought [Cycles économiques et innovations de service : quelques interrogations à la lumière de la pensée schu," Post-Print halshs-01133084, HAL.
    11. Leiponen, Aija, . "Innovation in Services and Manufacturing. A Comparative Study of Finnish Industries," ETLA B, The Research Institute of the Finnish Economy, number 165.
    12. Faridah Djellal & Faïz Gallouj, 2013. "How public–private innovation networks in services (ServPPINs) differ from other innovation networks: what lessons for theory?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 2, pages 21-58, Edward Elgar Publishing.
    13. Jean Gadrey & Faïz Gallouj & Olivier Weinstein, 1995. "New modes of innovation: how services benefit industry," Post-Print halshs-01114102, HAL.
    14. Faïz Gallouj & Maria Savona, 2010. "Towards a Theory of Innovation in Services: A State of the Art," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 1, Edward Elgar Publishing.
    15. Débora Allam-Firley, 2018. "Stratégies mises en œuvre par les entrepreneurs dans les pays émergents et territoires insulaires dans le processus d’innovation : proposition d’un cadre d’analyse," Post-Print hal-02994287, HAL.
    16. Faridah Djellal & Faïz Gallouj, 2009. "Les réseaux d’innovation public-privé dans les services (RIPPS) ne sont pas des réseaux d’innovation (RI) comme les autres : quels enseignements pour les politiques publiques ?," Post-Print halshs-01113944, HAL.

Chapters

  1. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen advances in service innovation studies," Chapters, in: Ada Scupola & Lars Fuglsang (ed.), Services, Experiences and Innovation, chapter 3, pages 39-65, Edward Elgar Publishing.
    See citations under working paper version above.
  2. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen challenges for Service Innovation Studies," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), A Research Agenda for Service Innovation, chapter 1, pages 1-26, Edward Elgar Publishing.
    See citations under working paper version above.
  3. Faïz Gallouj & Céline Merlin-Brogniart & Anne-Catherine Moursli-Provost, 2013. "Public–private partnerships in hospital innovation: what lessons for hospital management?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 11, pages 265-302, Edward Elgar Publishing.
    See citations under working paper version above.
  4. Pierre Labarthe & Faïz Gallouj & Faridah Djellal, 2013. "Effects of institutions on the integration of end-users’ knowledge in ServPPINs: lessons from two case studies in agro-environmental knowledge-intensive services," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 12, pages 303-325, Edward Elgar Publishing.

    Cited by:

    1. Silvia Cruz & Sônia Paulino & Faïz Gallouj, 2014. "Innovation in Brazilian landfills: A ServPPIN perspective," Post-Print halshs-01134031, HAL.
    2. Faridah Djellal & Faïz Gallouj, 2015. "Taking into account hidden innovation in innovation networks: the role of public-private innovation networks in services," Working Papers halshs-01191137, HAL.
    3. Silvia Cruz & Faïz Gallouj & Sônia Paulino, 2013. "Innovation in Local Public Services -the Solid Waste Sector from the perspective of Clean Development Mechanism landfill projects," Post-Print halshs-01133824, HAL.

  5. Camal Gallouj & Faïz Gallouj, 2013. "Services in Regional Development Policies: The French Case," Advances in Spatial Science, in: Juan R. Cuadrado-Roura (ed.), Service Industries and Regions, edition 127, chapter 0, pages 425-447, Springer.

    Cited by:

    1. Bin Wu & Xuefei Xu & Zhenzhong Feng, 2018. "Investment Promotion, Fiscal Competition and Economic Growth Sustainability," Sustainability, MDPI, vol. 10(1), pages 1-12, January.

  6. Faridah Djellal & Faïz Gallouj, 2013. "How public–private innovation networks in services (ServPPINs) differ from other innovation networks: what lessons for theory?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 2, pages 21-58, Edward Elgar Publishing.

    Cited by:

    1. Silvia Cruz & Sônia Paulino & Faïz Gallouj, 2015. "Public Service Innovation: Solid Waste Sector from the Perspective of Clean Development Mechanism Landfill Projects," Post-Print halshs-01247615, HAL.
    2. Silvia Cruz & Sônia Paulino & Faïz Gallouj, 2014. "Innovation in Brazilian landfills: A ServPPIN perspective," Post-Print halshs-01134031, HAL.
    3. Kirsi Hyttinen & Sampsa Ruutu & Mika Nieminen & Faiz Gallouj & Marja Toivonen, 2014. "A system dynamic and multi-criteria evaluation of innovations in environmental services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 29-52.
    4. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: a mapping," Post-Print halshs-02498297, HAL.
    5. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: from traditional innovation networks to public service innovation networks for social innovation," Post-Print halshs-03177975, HAL.
    6. Metka Stare & Dejan Križaj, 2018. "Evolution of an Innovation Network in Tourism: Towards Sectoral Innovation Eco-System," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 20(48), pages 438-438.
    7. Silvia Cruz & Faïz Gallouj & Sônia Paulino, 2013. "Innovation in Local Public Services -the Solid Waste Sector from the perspective of Clean Development Mechanism landfill projects," Post-Print halshs-01133824, HAL.

  7. Faïz Gallouj & Luis Rubalcaba & Paul Windrum, 2013. "Public–private innovation networks in services (ServPPINs)," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 1, pages 1-18, Edward Elgar Publishing.

    Cited by:

    1. Faïz Gallouj, 2012. "Service: innovation, performance and public policy," Working Papers hal-01111765, HAL.
    2. Pierre Labarthe & Faïz Gallouj & Faridah Djellal, 2013. "Effects of institutions on the integration of end-users’ knowledge in ServPPINs: lessons from two case studies in agro-environmental knowledge-intensive services," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 12, pages 303-325, Edward Elgar Publishing.
    3. Silvia Cruz & Sônia Paulino & Faïz Gallouj, 2014. "Innovation in Brazilian landfills: A ServPPIN perspective," Post-Print halshs-01134031, HAL.
    4. Faïz Gallouj, 2014. "" Inspiration Economy " : A New Journal," Post-Print halshs-01247620, HAL.
    5. Jorge Gallego & Luis Rubalcaba, 2013. "Patterns of public–private collaboration for innovation in Europe," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 6, pages 139-163, Edward Elgar Publishing.
    6. Paul Windrum, 2013. "Multi-agent framework for understanding the success and failure of ServPPINs," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 4, pages 88-112, Edward Elgar Publishing.
    7. Kirsi Hyttinen & Sampsa Ruutu & Mika Nieminen & Faiz Gallouj & Marja Toivonen, 2014. "A system dynamic and multi-criteria evaluation of innovations in environmental services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 29-52.
    8. Faïz Gallouj & Luis Rubalcaba & Marja Toivonen & Paul Windrum, 2017. "Understanding social innovation in services industries," Post-Print halshs-01672451, HAL.
    9. Paul Windrum, 2013. "The co-production of health innovations," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 9, pages 228-246, Edward Elgar Publishing.
    10. Faridah Djellal & Faïz Gallouj, 2014. "L’innovation comme valeur : quelle GRH pour développer les compétences dynamiques ?," Post-Print halshs-01672481, HAL.
    11. Merlin-Brogniart, Céline & Fuglsang, Lars & Magnussen, Siv & Peralta, Alberto & Révész, Éva & Rønning, Rolf & Rubalcaba, Luis & Scupola, Ada, 2022. "Social innovation and public service: A literature review of multi-actor collaborative approaches in five European countries," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
    12. Capponi, Giovanna & Corrocher, Nicoletta, 2022. "Patterns of collaboration in mHealth: A network analysis," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    13. Jon Sundbo, 2013. "Public–private innovation networks in services: the crucial role of entrepreneurial fit," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 14, pages 349-383, Edward Elgar Publishing.
    14. Kirsi Hyytinen & Faïz Gallouj & Marja Toivonen, 2014. "A multi-criteria and multi-actor perspective for the evaluation of sustainability services," Post-Print halshs-01133963, HAL.
    15. Paul Windrum & Doris Schartinger & Luis Rubalcaba & Faiz F. Gallouj & Marja Toivonen, 2016. "The co-creation of multi-agent social innovations," Post-Print halshs-01322603, HAL.
    16. Maroto Sánchez, Andrés & Rubalcaba Bermejo, Luis & Gallego Martinez, Jorge, 2016. "On the role of publicly funded R&D for public sector performance," Working Papers in Economic Theory 2016/02, Universidad Autónoma de Madrid (Spain), Department of Economic Analysis (Economic Theory and Economic History).
    17. Faïz Gallouj & Antonello Zanfei, 2013. "Innovation in public services: Filling a gap in the literature," Post-Print halshs-01114107, HAL.
    18. Faïz Gallouj & Faridah Djellal, 2017. "Open innovation: the different pathways towards openness," Post-Print hal-01710988, HAL.
    19. Kirsi Hyytinen & Sampsa Ruutur & Mika Nieminen & Faïz Gallouj & Marja Toivonen, 2014. "Evaluation of services linked to the sustainability: a dynamic and multi-criteria approach," Post-Print hal-01111817, HAL.
    20. Maja Bučar & Metka Stare & Andreja Jaklič, 2013. "Weak institutional framework as incentive for service innovation networks: focus on knowledge-intensive business services," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 13, pages 326-348, Edward Elgar Publishing.
    21. Francesco Lissoni, 2013. "Intellectual property and university–industry technology transfer," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 7, pages 164-194, Edward Elgar Publishing.
    22. Faridah Djellal & Faïz Gallouj, 2013. "How public–private innovation networks in services (ServPPINs) differ from other innovation networks: what lessons for theory?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 2, pages 21-58, Edward Elgar Publishing.
    23. Metka Stare & Dejan Križaj, 2018. "Evolution of an Innovation Network in Tourism: Towards Sectoral Innovation Eco-System," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 20(48), pages 438-438.
    24. Doris Schartinger, 2013. "An institutional analysis of innovation in healthcare services," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 8, pages 197-227, Edward Elgar Publishing.
    25. Silvia Cruz & Faïz Gallouj & Sônia Paulino, 2013. "Innovation in Local Public Services -the Solid Waste Sector from the perspective of Clean Development Mechanism landfill projects," Post-Print halshs-01133824, HAL.
    26. K. Matthias Weber & Barbara Heller-Schuh, 2013. "ServPPINs as instruments for realizing system innovations: two case studies in passenger transport in Austria," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 15, pages 384-408, Edward Elgar Publishing.
    27. Gisela Di Meglio, 2013. "The place of ServPPINs in the range of public–private collaboration arrangements for services provision," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 3, pages 59-87, Edward Elgar Publishing.

  8. Faïz Gallouj & Luis Rubalcaba & Paul Windrum, 2013. "Conclusions and agenda for future research," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 18, pages 462-486, Edward Elgar Publishing.

    Cited by:

    1. Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), 2013. "Public–Private Innovation Networks in Services," Books, Edward Elgar Publishing, number 14802.

  9. Faridah Djellal & Faïz Gallouj, 2012. "Social Innovation and Service Innovation," Springer Books, in: Hans-Werner Franz & Josef Hochgerner & Jürgen Howaldt (ed.), Challenge Social Innovation, edition 127, pages 119-137, Springer.
    See citations under working paper version above.
  10. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2011. "Economic Growth by Waste Generation: the Dynamics of a Vicious Circle," Lecture Notes in Economics and Mathematical Systems, in: Sjoukje Osinga & Gert Jan Hofstede & Tim Verwaart (ed.), Emergent Results of Artificial Economics, pages 129-138, Springer.
    See citations under working paper version above.
  11. Faridah Djellal & Faïz Gallouj, 2010. "The Innovation Gap and the Performance Gap in the Service Economies: A Problem for Public Policy," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 27, Edward Elgar Publishing.

    Cited by:

    1. Kirsi Hyttinen & Sampsa Ruutu & Mika Nieminen & Faiz Gallouj & Marja Toivonen, 2014. "A system dynamic and multi-criteria evaluation of innovations in environmental services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 29-52.
    2. Kirsi Hyytinen & Sampsa Ruutur & Mika Nieminen & Faïz Gallouj & Marja Toivonen, 2014. "Evaluation of services linked to the sustainability: a dynamic and multi-criteria approach," Post-Print hal-01111817, HAL.

Books

  1. Faïz Gallouj & Faridah Djellal (ed.), 2018. "A Research Agenda for Service Innovation," Books, Edward Elgar Publishing, number 17463.

    Cited by:

    1. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.
    2. Anne Vorre Hansen & Lars Fuglsang & Faïz Gallouj & Ada Scupola, 2022. "Social entrepreneurs as change makers: expanding public service networks for social innovation," Public Management Review, Taylor & Francis Journals, vol. 24(10), pages 1632-1651, October.
    3. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2021. "Collaborating for social innovation in public services: inside the black box of public service innovation networks for social innovation (PSINSIs)," Post-Print halshs-03177910, HAL.
    4. Arundel, Anthony & Bloch, Carter & Ferguson, Barry, 2019. "Advancing innovation in the public sector: Aligning innovation measurement with policy goals," Research Policy, Elsevier, vol. 48(3), pages 789-798.
    5. Ada Scupola & Lars Fuglsang & Faïz Gallouj & Anne Vorre Hansen, 2021. "Understandings of Social Innovation within the Danish Public Sector: A Literature Review," Post-Print halshs-03230550, HAL.
    6. Alessandra Cepparulo & Antonello Zanfei, 2019. "The diffusion of public eServices in European cities," Working Papers 1904, University of Urbino Carlo Bo, Department of Economics, Society & Politics - Scientific Committee - L. Stefanini & G. Travaglini, revised 2019.
    7. Ovuakporie, Oghogho Destina & Pillai, Kishore Gopalakrishna & Wang, Chengang & Wei, Yingqi, 2021. "Differential moderating effects of strategic and operational reconfiguration on the relationship between open innovation practices and innovation performance," Research Policy, Elsevier, vol. 50(1).
    8. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Les réseaux d'innovation de service public (RISP) : un instrument d'innovation collaborative et de co-création de valeur dans le(s) service(s) public(s)," Working Papers halshs-01934290, HAL.
    9. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation," Working Papers halshs-01934275, HAL.
    10. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public service innovation networks (PSINs): an instrument for collaborative innovation and value co-creation in public service(s)," Working Papers halshs-01934284, HAL.
    11. Richter, Ralph, 2020. "Innovations at the edge: how local innovations are established in less favourable environments," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, issue Latest Ar, pages 1-21.

  2. Faïz Gallouj & Faridah Djellal (ed.), 2015. "Services and Innovation," Books, Edward Elgar Publishing, number 15688.

    Cited by:

    1. Luis Rubalcaba & Kirsty Strokosch & Anne Vorre Hansen & Maria Røhnebæk & Christine Liefooghe, 2022. "Insights on Value Co-Creation, Living Labs and Innovation in the Public Sector," Administrative Sciences, MDPI, vol. 12(1), pages 1-6, March.
    2. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Les services dans les réseaux d'innovation et les réseaux d'innovation dans les services : des réseaux d'innovation traditionnels (RIT) aux réseaux d'innovation de service public (RISP)," Working Papers halshs-01934289, HAL.
    3. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.
    4. Luis Rubalcaba, 2022. "Understanding Innovation in Education: A Service Co-Production Perspective," Economies, MDPI, vol. 10(5), pages 1-22, April.
    5. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation," Working Papers halshs-01934275, HAL.
    6. Fábio Frezatti & Diógenes de Souza Bido & Ana Paula Capuano da Cruz & Maria José de Camargo Machado, 2015. "The Structure of Artefacts of Management Control in the Innovation Process: Does Exist Association with the Strategic Profile?," Brazilian Business Review, Fucape Business School, vol. 12(1), pages 128-153, January.
    7. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Services in innovation networks and innovation networks in services: from traditional innovation networks (TINs) to public service innovation networks (PSINs)," Post-Print halshs-01934282, HAL.
    8. Faïz Gallouj, 2017. "Book review for International Journal of Entrepreneurial Behaviour & Research João J. Ferreira, Leo-Paul Dana and Vanessa Ratten (eds) (2016), Knowledge Spilloverbased Strategic Entrepreneurship," Post-Print hal-01672545, HAL.
    9. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: a mapping," Post-Print halshs-02498297, HAL.
    10. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: from traditional innovation networks to public service innovation networks for social innovation," Post-Print halshs-03177975, HAL.
    11. Risto Rajala & Faïz Gallouj & Marja Toivonen, 2016. "Collaborative Value Creation in Service Innovation," Post-Print hal-01672596, HAL.
    12. Machado Léo, Ricardo & Tello‐Gamarra, Jorge, 2016. "Inovac¸ão em servic¸os: estado da arte e perspectivas futuras [Innovation in services: state of the art and future perspectives]," MPRA Paper 82195, University Library of Munich, Germany, revised 29 Mar 2017.
    13. Faridah Djellal & Faïz Gallouj, 2015. "Service innovation for sustainability: paths for greening through service innovation," Working Papers halshs-01188530, HAL.
    14. Angie-Lorena Riaño-Castillo & Gonzalo Maldonado Guzman & Ruben Michael Rodriguez González & Sandra Yesenia Pinzón Castro, 2021. "Impact of Social Innovation on Innovation and Business Growth in Mexico," International Business Research, Canadian Center of Science and Education, vol. 14(6), pages 1-59, June.
    15. Faïz Gallouj, 2017. "Book review: Elie Ofek, Eitan Muller and Barak Libai (2016), Innovation equity: assessing and managing the monetary value of new products and services, The University of Chicago Press," Post-Print hal-01672553, HAL.

  3. Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), 2013. "Public–Private Innovation Networks in Services," Books, Edward Elgar Publishing, number 14802.

    Cited by:

    1. Silvia Cruz & Sônia Paulino & Faïz Gallouj, 2014. "Innovation in Brazilian landfills: A ServPPIN perspective," Post-Print halshs-01134031, HAL.
    2. Faïz Gallouj, 2014. "" Inspiration Economy " : A New Journal," Post-Print halshs-01247620, HAL.
    3. Kirsi Hyttinen & Sampsa Ruutu & Mika Nieminen & Faiz Gallouj & Marja Toivonen, 2014. "A system dynamic and multi-criteria evaluation of innovations in environmental services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 29-52.
    4. Faïz Gallouj & Luis Rubalcaba & Marja Toivonen & Paul Windrum, 2017. "Understanding social innovation in services industries," Post-Print halshs-01672451, HAL.
    5. Faridah Djellal & Faïz Gallouj, 2014. "L’innovation comme valeur : quelle GRH pour développer les compétences dynamiques ?," Post-Print halshs-01672481, HAL.
    6. Merlin-Brogniart, Céline & Fuglsang, Lars & Magnussen, Siv & Peralta, Alberto & Révész, Éva & Rønning, Rolf & Rubalcaba, Luis & Scupola, Ada, 2022. "Social innovation and public service: A literature review of multi-actor collaborative approaches in five European countries," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
    7. Capponi, Giovanna & Corrocher, Nicoletta, 2022. "Patterns of collaboration in mHealth: A network analysis," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    8. Kirsi Hyytinen & Faïz Gallouj & Marja Toivonen, 2014. "A multi-criteria and multi-actor perspective for the evaluation of sustainability services," Post-Print halshs-01133963, HAL.
    9. Paul Windrum & Doris Schartinger & Luis Rubalcaba & Faiz F. Gallouj & Marja Toivonen, 2016. "The co-creation of multi-agent social innovations," Post-Print halshs-01322603, HAL.
    10. Maroto Sánchez, Andrés & Rubalcaba Bermejo, Luis & Gallego Martinez, Jorge, 2016. "On the role of publicly funded R&D for public sector performance," Working Papers in Economic Theory 2016/02, Universidad Autónoma de Madrid (Spain), Department of Economic Analysis (Economic Theory and Economic History).
    11. Faïz Gallouj & Antonello Zanfei, 2013. "Innovation in public services: Filling a gap in the literature," Post-Print halshs-01114107, HAL.
    12. Faïz Gallouj & Faridah Djellal, 2017. "Open innovation: the different pathways towards openness," Post-Print hal-01710988, HAL.
    13. Kirsi Hyytinen & Sampsa Ruutur & Mika Nieminen & Faïz Gallouj & Marja Toivonen, 2014. "Evaluation of services linked to the sustainability: a dynamic and multi-criteria approach," Post-Print hal-01111817, HAL.
    14. Metka Stare & Dejan Križaj, 2018. "Evolution of an Innovation Network in Tourism: Towards Sectoral Innovation Eco-System," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 20(48), pages 438-438.
    15. Silvia Cruz & Faïz Gallouj & Sônia Paulino, 2013. "Innovation in Local Public Services -the Solid Waste Sector from the perspective of Clean Development Mechanism landfill projects," Post-Print halshs-01133824, HAL.

  4. Faïz Gallouj & Faridah Djellal (ed.), 2010. "The Handbook of Innovation and Services," Books, Edward Elgar Publishing, number 12872.

    Cited by:

    1. Francesco Bogliacino & Mario Pianta, 2016. "The Pavitt Taxonomy, revisited: patterns of innovation in manufacturing and services," Economia Politica: Journal of Analytical and Institutional Economics, Springer;Fondazione Edison, vol. 33(2), pages 153-180, August.
    2. Faïz Gallouj & Faridah Djellal, 2012. "Two decades of research on innovation in services: which place for public services?," Post-Print halshs-00960624, HAL.
    3. Costa, Cátia Miriam & Mendonça, Sandro, 2019. "Knowledge-intensive consumer services. Understanding KICS in the innovative global health-care sector," Research Policy, Elsevier, vol. 48(4), pages 968-982.
    4. Dachs, Bernhard & Biege, Sabine & Borowiecki, Marcin & Lay, Gunther & Jäger, Angela & Schartinger, Doris, 2012. "The Servitization of European Manufacturing Industries," MPRA Paper 38873, University Library of Munich, Germany.
    5. Peters, Bettina & Riley, Rebecca & Siedschlag, Iulia & Vahter, Priit & McQuinn, John, 2014. "Innovation and Productivity in Services:Evidence from Germany, Ireland and the United Kingdom," Papers WP480, Economic and Social Research Institute (ESRI).
    6. Avenyo, Elvis Korku & Konte, Maty & Mohnen, Pierre, 2019. "The employment impact of product innovations in sub-Saharan Africa: Firm-level evidence," Research Policy, Elsevier, vol. 48(9), pages 1-1.
    7. Rabeh Morrar & Faïz Gallouj & Hakim Hammadou, 2010. "Public-private innovation networks and innovation activities in French service firms," Post-Print halshs-01113962, HAL.
    8. Alexandre Trigo, 2013. "The Nature of Innovation in R&D- and Non-R&D-Intensive Service Firms: Evidence from Firm-Level Latent Class Analysis," Industry and Innovation, Taylor & Francis Journals, vol. 20(1), pages 48-68, January.
    9. Fagerberg, Jan & Fosaas, Morten & Sapprasert, Koson, 2012. "Innovation: Exploring the knowledge base," Research Policy, Elsevier, vol. 41(7), pages 1132-1153.
    10. Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2013. "Environmental policies and eco-innovations by service firms: An agent-based model," Technological Forecasting and Social Change, Elsevier, vol. 80(7), pages 1395-1408.
    11. Faridah Djellal & Faïz Gallouj, 2018. "Services, Service Innovation and the Ecological Challenge," Post-Print hal-01672570, HAL.
    12. Faïz Gallouj & Céline Merlin-Brogniart & Anne-Catherine Moursli-Provost, 2013. "Public–private partnerships in hospital innovation: what lessons for hospital management?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 11, pages 265-302, Edward Elgar Publishing.
    13. Danny Samson & Marianne Gloet & Prakash Singh, 2017. "Systematic Innovation Capability: Evidence From Case Studies And A Large Survey," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 21(07), pages 1-43, October.
    14. Benoît Desmarchelier & Faïz Gallouj, 2013. "Endogenous growth and environmental policy: are the processes of growth and tertiarization in developed economies reversible?," Journal of Evolutionary Economics, Springer, vol. 23(4), pages 831-860, September.
    15. Roberto Antonietti, 2012. "From creativity to innovativeness: micro evidence from Italy," ERSA conference papers ersa12p423, European Regional Science Association.
    16. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.
    17. Faïz Gallouj, 2012. "Service: innovation, performance and public policy," Working Papers hal-01111765, HAL.
    18. Céline Merlin-Brogniart & Simon Nadel, 2021. "Specificities of environmental innovation dynamics in service firms: the French case," Journal of Evolutionary Economics, Springer, vol. 31(2), pages 451-473, April.
    19. Riccardo Crescenzi & Carlo Pietrobelli & Roberta Rabellotti, 2012. "Innovation Drivers, Value Chains and the Geography of Multinational Firms in European Regions," Europe in Question Discussion Paper Series of the London School of Economics (LEQs) 3, London School of Economics / European Institute.
    20. Francesca Mameli & Simona Iammarino & Ron Boschma, 2012. "Regional variety and employment growth in Italian labour market areas: services versus manufacturing industries," Working Papers 4, Birkbeck Centre for Innovation Management Research, revised Mar 2012.
    21. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2021. "Which innovation regime for public service innovation networks for social innovation (PSINSIs)? lessons from a European cases database," Post-Print halshs-03177933, HAL.
    22. K. J. Wang & J. Widagdo & Y. S. Lin & H. L. Yang & S. L. Hsiao, 2016. "A service innovation framework for start-up firms by integrating service experience engineering approach and capability maturity model," Service Business, Springer;Pan-Pacific Business Association, vol. 10(4), pages 867-916, December.
    23. Faridah Djellal & Faïz Gallouj, 2009. "Innovation sociale et innovation de service : première ébauche d’un dialogue nécessaire," Post-Print halshs-01133756, HAL.
    24. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2012. "Knowledge intensive business services and long term growth," Post-Print halshs-00748661, HAL.
    25. Maja Savic & Helen Lawton Smith & Ioannis Bournakis, 2014. "The effect of external knowledge sources and their geography on innovation in Knowledge Intensive Business Services (KIBS) SMEs; some Implications for de-industrialised regions in the UK," Working Papers 18, Birkbeck Centre for Innovation Management Research, revised Aug 2014.
    26. Abel Duarte Alonso & Seng K. Kok & Seamus O'Brien, 2019. "Understanding Approaches To Innovation Through The Dynamic Capabilities Lens: A Multi-Country Study Of The Wine Industry," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 23(06), pages 1-30, August.
    27. Alarcón, José Carlos & Aguilar, Rocio & Galán, Jose Luis, 2019. "Determinants of innovation output in Spanish knowledge-intensive service firms: Stability analysis throughout the economic crisis of 2008," Structural Change and Economic Dynamics, Elsevier, vol. 49(C), pages 228-244.
    28. Axel Stein, 2014. "The Significance of Distance in Innovation Biographies—The Case of Law Firms," Growth and Change, Wiley Blackwell, vol. 45(3), pages 430-449, September.
    29. Tor Helge Aas & Nina Jentoft & Mikaela Vasstrøm, 2016. "Managing innovation of care services: An exploration of Norwegian municipalities," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1215762-121, December.
    30. Frank Crowley & Jane Bourke, 2017. "The Influence Of Human Resource Management Systems On Innovation: Evidence From Irish Manufacturing And Service Firms," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 21(01), pages 1-28, January.
    31. José Antonio à lvarez-González & Mª Olga González-Morales, 2014. "The Role of Knowledge-Intensive Business Services in Spanish Local Tourist Production Systems," Tourism Economics, , vol. 20(2), pages 355-371, April.
    32. Antonelli Cristiano & Fassio Claudio, 2012. "Academic knowledge and economic growth: are scientific fields all alike," Department of Economics and Statistics Cognetti de Martiis LEI & BRICK - Laboratory of Economics of Innovation "Franco Momigliano", Bureau of Research in Innovation, Complexity and Knowledge, Collegio 201203, University of Turin.
    33. Jeremy Howells, 2011. "Innovation and Globalisation: A Systems of Innovation Perspective," Chapters, in: Jonathan Michie (ed.), The Handbook of Globalisation, Second Edition, chapter 5, Edward Elgar Publishing.
    34. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "L'innovation dans les services publics à la lumière des paradigmes de l'administration publique et des perspectives des Service Innovation Studies," Working Papers halshs-01934287, HAL.
    35. Gallouj, Faïz & Weber, K. Matthias & Stare, Metka & Rubalcaba, Luis, 2015. "The futures of the service economy in Europe: A foresight analysis," Technological Forecasting and Social Change, Elsevier, vol. 94(C), pages 80-96.
    36. Julija Cerović Smolović & Sanja Janketić & Danijela Jaćimović & Maja Bučar & Metka Stare, 2018. "Montenegro’s Road to Sustainable Tourism Growth and Innovation," Sustainability, MDPI, vol. 10(12), pages 1-20, December.
    37. Di Meglio, Gisela & Pyka, Andreas & Rubalcaba, Luis, 2012. "Varieties of service economies in Europe," FZID Discussion Papers 44-2012, University of Hohenheim, Center for Research on Innovation and Services (FZID).
    38. Bettina Peters & Rebecca Riley & Iulia Siedschlag & Priit Vahter & John McQuinn, 2018. "Internationalisation, Innovation And Productivity In Services:Evidence From Germany, Ireland And The United Kingdom," University of Tartu - Faculty of Economics and Business Administration Working Paper Series 108, Faculty of Economics and Business Administration, University of Tartu (Estonia).
    39. Mario D. Tello, 2013. "Science, Technology and Innovation in Peru 2000-2012: The Case of Services," Documentos de Trabajo / Working Papers 2013-353, Departamento de Economía - Pontificia Universidad Católica del Perú.
    40. Faridah Djellal & Faïz Gallouj, 2010. "Invisible innovation and hidden performance in services: a challenge for public policy," Post-Print hal-01672583, HAL.
    41. Alina-Elena Iosif & Laurentiu Tachiciu, 2016. "Assessment of the Service Innovation System in the Region of Bucharest-Ilfov," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 18(41), pages 1-8, February.
    42. Pierre-Yves Léo & Marie-Christine Longe Monnoyer & Jean Philippe, 2010. "Service Innovation and international performance, Preliminary findings on a knowledge intensive business services research”," Post-Print hal-02567604, HAL.
    43. Tommaso Ciarli, 2012. "Structural interactions and long run growth: An application of Experimental Design to Agent Based Models," Papers on Economics and Evolution 2012-06, Philipps University Marburg, Department of Geography.
    44. Bernhard Dachs & Oscar Montes Pineda & Iris Wanzenböck & Jorge Gallego, 2013. "From market and systemic failures to an integrative approach for ServPPINs," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 16, pages 411-433, Edward Elgar Publishing.
    45. Faridah Djellal & Faïz Gallouj, 2015. "Taking into account hidden innovation in innovation networks: the role of public-private innovation networks in services," Working Papers halshs-01191137, HAL.
    46. Fourcroy, Charlotte & Gallouj, Faiz & Decellas, Fabrice, 2012. "Energy consumption in service industries: Challenging the myth of non-materiality," Ecological Economics, Elsevier, vol. 81(C), pages 155-164.
    47. Birken, Thomas & Dunkel, Wolfgang, 2013. "Dienstleistungsforschung und Dienstleistungspolitik: Eine Bestandsaufnahme internationaler Literatur zu 'service science' und 'service work'," Arbeitspapiere 282, Hans-Böckler-Stiftung, Düsseldorf.
    48. Mina, Andrea & Bascavusoglu-Moreau, Elif & Hughes, Alan, 2014. "Open service innovation and the firm's search for external knowledge," Research Policy, Elsevier, vol. 43(5), pages 853-866.
    49. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Innovation in public services in the light of public administration paradigms and service innovation perspectives [L’innovation dans les services publics à la lumière des paradigmes de l’administra," Post-Print halshs-02437350, HAL.
    50. Luis Rubalcaba, 2022. "Understanding Innovation in Education: A Service Co-Production Perspective," Economies, MDPI, vol. 10(5), pages 1-22, April.
    51. Tello, Mario D., 2017. "Innovation and productivity in services and manufacturing firms: the case of Peru," Revista CEPAL, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL), April.
    52. Kirsi Hyttinen & Sampsa Ruutu & Mika Nieminen & Faiz Gallouj & Marja Toivonen, 2014. "A system dynamic and multi-criteria evaluation of innovations in environmental services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 29-52.
    53. Wann Yih Wu & Phuoc Thien Nguyen, 2019. "The Antecedents Of Dynamic Service Innovation Capabilities: The Moderating Roles Of Market Dynamism And Market Orientation," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 23(07), pages 1-30, October.
    54. Crescenzi, Riccardo & Pietrobelli, Carlo & Rabellotti, Roberta, 2014. "Innovation drivers, value chains and the geography of multinational corporations in Europe," LSE Research Online Documents on Economics 51482, London School of Economics and Political Science, LSE Library.
    55. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Les réseaux d'innovation de service public (RISP) : un instrument d'innovation collaborative et de co-création de valeur dans le(s) service(s) public(s)," Working Papers halshs-01934290, HAL.
    56. L. Rubalcaba & P. Windrum & F. Gallouj & Meglio Di & A. Pyka & J. Sundbo & M. Weber, 2011. "ServPPIN. The Contribution of Public and Private Services to European Growth and Welfare, and the Role of Public-Private Innovation Networks. Servppin Final Publishable Summary Report," Working Papers hal-01111787, HAL.
    57. Faridah Djellal & Faïz Gallouj, 2010. "Services, innovation and performance: general presentation," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 5-15.
    58. Luisa Enrichiello & Alessandra Marasco, 2015. "Il ruolo delle reti pubblico-private per l?innovazione dei servizi nelle smart cities," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 13-39.
    59. Nahla Samargandi & Mohammed A. Alghfais & Hadeel M. AlHuthail, 2022. "Factors in Saudi FDI Inflow," SAGE Open, , vol. 12(1), pages 21582440211, January.
    60. Faïz Gallouj & Luis Rubalcaba & Marja Toivonen & Paul Windrum, 2017. "Understanding social innovation in services industries," Post-Print halshs-01672451, HAL.
    61. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation," Working Papers halshs-01934275, HAL.
    62. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Services in innovation networks and innovation networks in services: from traditional innovation networks (TINs) to public service innovation networks (PSINs)," Post-Print halshs-01934282, HAL.
    63. Criscuolo, Paola & Nicolaou, Nicos & Salter, Ammon, 2012. "The elixir (or burden) of youth? Exploring differences in innovation between start-ups and established firms," Research Policy, Elsevier, vol. 41(2), pages 319-333.
    64. Cristiano Antonelli & Nicola Crepax & Claudio Fassio, 2013. "The cliometrics of academic chairs. Scientific knowledge and economic growth: the evidence across the Italian Regions 1900–1959," The Journal of Technology Transfer, Springer, vol. 38(5), pages 537-564, October.
    65. Faïz Gallouj & Luis Rubalcaba & Paul Windrum, 2013. "Conclusions and agenda for future research," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 18, pages 462-486, Edward Elgar Publishing.
    66. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public service innovation networks (PSINs): an instrument for collaborative innovation and value co-creation in public service(s)," Working Papers halshs-01934284, HAL.
    67. Ronnié Figueiredo & João José Matos Ferreira, 2020. "Spinner Model: Prediction of Propensity to Innovate Based on Knowledge-Intensive Business Services," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 11(4), pages 1316-1335, December.
    68. Marie Delaplace & Francesca Pagliara & Anne Aguilera, 2014. "High-speed Rail Station, Service Innovations And Temporary Office Space For Mobile Workers," Post-Print hal-01098709, HAL.
    69. Rafael Cáceres & Joaquin Guzmán, 2015. "Seeking an innovation structure common to both manufacturing and services," Service Business, Springer;Pan-Pacific Business Association, vol. 9(3), pages 361-379, September.
    70. Sahrish Ahmed & Hasliza Abdul Halim & Noor Hazlina Ahmad, 2018. "Open and Closed Innovation and Enhanced Performance of SME Hospitals—A Conceptual Model," Business Perspectives and Research, , vol. 6(1), pages 1-12, January.
    71. Alexandre Trigo, 2013. "Mechanisms Of Learning And Innovation Performance: The Relevance Of Knowledge Sharing And Creativity For Non-Technological Innovation," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 10(06), pages 1-27.
    72. Benoît Desmarchelier & Faïz Gallouj, 2010. "Endogenous growth and environmental policy: are the processes of growth and tertiarisation in developed economies reversible? An evolutionary perspective," Working Papers hal-01111789, HAL.
    73. Faridah Djellal & Faïz Gallouj, 2014. "L’innovation comme valeur : quelle GRH pour développer les compétences dynamiques ?," Post-Print halshs-01672481, HAL.
    74. Avenyo, Elvis, 2016. "Employment impacts of technological innovations in sub-Saharan Africa: Firm-level evidence," Conference papers 332715, Purdue University, Center for Global Trade Analysis, Global Trade Analysis Project.
    75. Jean Pierre Seclen-Luna & Pablo Moya-Fernández & Ángeles Pereira, 2021. "Exploring the Effects of Innovation Strategies and Size on Manufacturing Firms’ Productivity and Environmental Impact," Sustainability, MDPI, vol. 13(6), pages 1-18, March.
    76. Faïz Gallouj, 2010. "Les services intensifs en connaissances : processeurs de connaissances et producteurs d’innovation," Post-Print halshs-01114097, HAL.
    77. Oihana Basilioa & Philippe Laredob & Paloma Sánchezc, 2019. "The Organization Of R&D Activities In Large Knowledge Intensive Business Services: The Case Of A “Big Four” Consultancy," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 23(03), pages 1-32, April.
    78. Koskela-Huotari, Kaisa & Edvardsson, Bo & Jonas, Julia M. & Sörhammar, David & Witell, Lars, 2016. "Innovation in service ecosystems—Breaking, making, and maintaining institutionalized rules of resource integration," Journal of Business Research, Elsevier, vol. 69(8), pages 2964-2971.
    79. Kirsi Hyytinen & Faïz Gallouj & Marja Toivonen, 2014. "A multi-criteria and multi-actor perspective for the evaluation of sustainability services," Post-Print halshs-01133963, HAL.
    80. Daria Ciriaci & Sandro Montresor & Daniela Palma, 2013. "Do KIBS make manufacturing more innovative? An empirical investigation for four European countries," JRC Working Papers on Corporate R&D and Innovation 2013-04, Joint Research Centre.
    81. Alexandru JIVAN, 2011. "Artificial Economy," Journal of Knowledge Management, Economics and Information Technology, ScientificPapers.org, vol. 1(5), pages 1-1, August.
    82. Faridah Djellal & Faïz Gallouj, 2011. "Social Innovation and Service Innovation," Post-Print halshs-01113990, HAL.
    83. Zbysław Dobrowolski & Łukasz Sułkowski, 2021. "Business Model Canvas and Energy Enterprises," Energies, MDPI, vol. 14(21), pages 1-10, November.
    84. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: a mapping," Post-Print halshs-02498297, HAL.
    85. Paul Windrum & Doris Schartinger & Luis Rubalcaba & Faiz F. Gallouj & Marja Toivonen, 2016. "The co-creation of multi-agent social innovations," Post-Print halshs-01322603, HAL.
    86. Bourke, Jane & Roper, Stephen & Love, James H., 2020. "Innovation in legal services: The practices that influence ideation and codification activities," Journal of Business Research, Elsevier, vol. 109(C), pages 132-147.
    87. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: from traditional innovation networks to public service innovation networks for social innovation," Post-Print halshs-03177975, HAL.
    88. Serafica, Ramonette B., 2016. "Why Manufacturing Resurgence Will Mean More Services, Not Less," Discussion Papers DP 2016-46, Philippine Institute for Development Studies.
    89. Risto Rajala & Faïz Gallouj & Marja Toivonen, 2016. "Collaborative Value Creation in Service Innovation," Post-Print hal-01672596, HAL.
    90. Matthias Firgo & Peter Mayerhofer, 2016. "Wissensintensive Unternehmensdienste, Wissens-Spillovers und regionales Wachstum. Teilprojekt 3: Zur Standortstruktur von wissensintensiven Unternehmensdiensten – Fakten, Bestimmungsgründe, regionalpo," WIFO Studies, WIFO, number 59427, April.
    91. Matías Piaggio & Vicent Alcántara Escolano & Emilio Padilla Rosa, 2013. "The materiality of the immaterial. Services sectors and CO2 emissions in Uruguay," Working Papers wpdea1306, Department of Applied Economics at Universitat Autonoma of Barcelona.
    92. Roberto Antonietti, 2015. "Does Local Creative Employment Affect Firm Innovativeness? Microeconometric Evidence from Italy," SCIENZE REGIONALI, FrancoAngeli Editore, vol. 2015(3), pages 5-29.
    93. Faridah Djellal & Faïz Gallouj, 2015. "Service innovation for sustainability: paths for greening through service innovation," Working Papers halshs-01188530, HAL.
    94. Matthias Figo & Peter Mayerhofer, 2015. "Strukturwandel und regionales Wachstum - wissensintensive Unternehmensdienste als Wachstumsmotor?," Working Paper Reihe der AK Wien - Materialien zu Wirtschaft und Gesellschaft 145, Kammer für Arbeiter und Angestellte für Wien, Abteilung Wirtschaftswissenschaft und Statistik.
    95. Rinaldo Evangelista & Matteo Lucchese & Valentina Meliciani, 2015. "Business services and the export performances of manufacturing industries," Journal of Evolutionary Economics, Springer, vol. 25(5), pages 959-981, November.
    96. Bernhard Dachs & Sabine Biege & Martin Borowiecki & Gunter Lay & Angela Jäger & Doris Schartinger, 2014. "Servitisation of European manufacturing: evidence from a large scale database," The Service Industries Journal, Taylor & Francis Journals, vol. 34(1), pages 5-23, January.
    97. Sabit Veselaj & Magnus Thor Torfason, 2019. "When To Call The Customer? Timing Of Customer Involvement In The Development Of New Products And Services," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 23(01), pages 1-31, January.
    98. Faïz Gallouj & Antonello Zanfei, 2013. "Innovation in public services: Filling a gap in the literature," Post-Print halshs-01114107, HAL.
    99. Faïz Gallouj & Faridah Djellal, 2017. "Open innovation: the different pathways towards openness," Post-Print hal-01710988, HAL.
    100. Probert, Jocelyn & Connell, David & Mina, Andrea, 2013. "R&D service firms: The hidden engine of the high-tech economy?," Research Policy, Elsevier, vol. 42(6), pages 1274-1285.
    101. Peter Mayerhofer & Matthias Firgo, 2015. "Wissensintensive Unternehmensdienste, Wissens-Spillovers und regionales Wachstum. Teilprojekt 2: Strukturwandel und regionales Wachstum – Wissensintensive Unternehmensdienste als "Wachstumsmotor&," WIFO Studies, WIFO, number 58503, April.
    102. Hyo Min Seo & Min Cheol Kim & Kyungro Chang & Taehee Kim, 2016. "Influence Of Interpersonal Trust On Innovative Behaviour Of Service Workers: Mediating Effects Of Knowledge Sharing," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 20(02), pages 1-21, February.
    103. Bloch, Carter & Bugge, Markus M., 2013. "Public sector innovation—From theory to measurement," Structural Change and Economic Dynamics, Elsevier, vol. 27(C), pages 133-145.
    104. Kirsi Hyytinen & Sampsa Ruutur & Mika Nieminen & Faïz Gallouj & Marja Toivonen, 2014. "Evaluation of services linked to the sustainability: a dynamic and multi-criteria approach," Post-Print hal-01111817, HAL.
    105. Jan Fagerberg, 2013. "Innovation - a New Guide," Working Papers on Innovation Studies 20131119, Centre for Technology, Innovation and Culture, University of Oslo.
    106. Ermanno C. Tortia & Florence Degavre & Simone Poledrini, 2020. "Why are social enterprises good candidates for social innovation? Looking for personal and institutional drivers of innovation," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 91(3), pages 459-477, September.
    107. Andrea Ascani & Simona Iammarino, 2017. "Multinational enterprises, service outsourcing and regional structural change," Papers in Evolutionary Economic Geography (PEEG) 1724, Utrecht University, Department of Human Geography and Spatial Planning, Group Economic Geography, revised Sep 2017.
    108. ALASGAROVA, Flora, 2017. "The Role Of Tourism Transport’S Development In Economic Growth," Annals of Spiru Haret University, Economic Series, Universitatea Spiru Haret, vol. 17(3), pages 85-92.
    109. Nuttaneeya (Ann) Torugsa & Anthony Arundel & Paul L. Robertson, 2018. "Applying Configurational Thinking To Identify Recipes For Producing Service Innovations In The Service Sector," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 22(06), pages 1-23, August.
    110. Jon Sundbo & Donna Sundbo & Anders Henten, 2015. "Service encounters as bases for innovation," The Service Industries Journal, Taylor & Francis Journals, vol. 35(5), pages 255-274, March.
    111. Faridah Djellal & Faïz Gallouj, 2011. "Innovation dans les services, performance et politique publique," Post-Print halshs-00749594, HAL.
    112. Giulio Maggiore & Alfonso Morvillo, 2015. "L?innovazione nei servizi pubblici: un caso nel settore sanitario," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 127-153.
    113. Savona, Maria & Steinmueller, W. Edward, 2013. "Service output, innovation and productivity: A time-based conceptual framework," Structural Change and Economic Dynamics, Elsevier, vol. 27(C), pages 118-132.
    114. Faridah Djellal & Faïz Gallouj, 2013. "How public–private innovation networks in services (ServPPINs) differ from other innovation networks: what lessons for theory?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 2, pages 21-58, Edward Elgar Publishing.
    115. Metka Stare & Dejan Križaj, 2018. "Evolution of an Innovation Network in Tourism: Towards Sectoral Innovation Eco-System," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 20(48), pages 438-438.
    116. Sophie BOUTILLIER & Blandine LAPERCHE & Fabienne PICARD, 2013. "L’économie de la fonctionnalité : perspective historique et illustration empirique [The economy of functionality: historical perspective and empirical illustration]," Working Papers 35, Réseau de Recherche sur l’Innovation. / Research Network on Innovation.
    117. Cristina Castro-Lucas & Mbaye Fall Diallo & Pierre-Yves Léo & Jean Philippe, 2013. "Do innovators perform abroad? Findings from two producer's service sectors," The Service Industries Journal, Taylor & Francis Journals, vol. 33(3-4), pages 392-408, February.
    118. Arduini, Davide & Zanfei, Antonello, 2014. "An overview of scholarly research on public e-services? A meta-analysis of the literature," Telecommunications Policy, Elsevier, vol. 38(5), pages 476-495.
    119. Gisela Di Meglio & Metka Stare & Andrés Maroto & Luis Rubalcaba, 2015. "Public Services Performance: An Extended Framework and Empirical Assessment across the Enlarged EU," Environment and Planning C, , vol. 33(2), pages 321-341, April.
    120. Trigo, Alexandre & Vence, Xavier, 2012. "Scope and patterns of innovation cooperation in Spanish service enterprises," Research Policy, Elsevier, vol. 41(3), pages 602-613.
    121. Busom, Isabel & Vélez-Ospina, Jorge Andrés, 2017. "Innovation, Public Support, and Productivity in Colombia. A Cross-industry Comparison," World Development, Elsevier, vol. 99(C), pages 75-94.
    122. Xiangxuan XU, 2017. "The Contextual Dynamics of Internet of Things Applications in Smart Public Bike Sharing Services," Chinese Journal of Urban and Environmental Studies (CJUES), World Scientific Publishing Co. Pte. Ltd., vol. 5(02), pages 1-20, June.
    123. Eide, Dorthe & Fuglsang, Lars & Sundbo, Jon, 2017. "Management challenges with the maintenance of tourism experience concept innovations: Toward a new research agenda," Tourism Management, Elsevier, vol. 63(C), pages 452-463.
    124. Oscar Montes Pineda & Luis Rubalcaba, 2015. "Human or technological resources? A dilemma in education provision," Investigaciones de Economía de la Educación volume 10, in: Marta Rahona López & Jennifer Graves (ed.), Investigaciones de Economía de la Educación 10, edition 1, volume 10, chapter 24, pages 469-490, Asociación de Economía de la Educación.
    125. Pim Den Hertog & Faïz Gallouj & Jeroen Segers, 2009. "Measuring innovation in a ‘low-tech’ service industry: the case of the Dutch hospitality industry," The Service Industries Journal, Taylor & Francis Journals, vol. 31(9), pages 1429-1449, November.
    126. Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), 2013. "Public–Private Innovation Networks in Services," Books, Edward Elgar Publishing, number 14802.
    127. Simone Poledrini & Florence Degavre & Ermanno Tortia, 2018. "Editorial: Background and Further Perspectives on Social Innovation in Social Enterprises," Journal of Entrepreneurial and Organizational Diversity, European Research Institute on Cooperative and Social Enterprises, vol. 7(1), pages 1-13.
    128. Fernandes, Cristina & Ferreira, João & Marques, Carla, 2011. "KIBS Innovation Management Capability in Rural Portuguese Regions: Empirical Evidence," MPRA Paper 47005, University Library of Munich, Germany.
    129. Charlotte Fourcroy & Faïz Gallouj & Fabrice Decellas, 2011. "Challenging the myth of non-materiality. Energy consumption in service industries," Post-Print halshs-01114002, HAL.
    130. Raquel Ortega-Argilés, 2013. "R&D, knowledge, economic growth and the transatlantic productivity gap," Chapters, in: Frank Giarratani & Geoffrey J.D. Hewings & Philip McCann (ed.), Handbook of Industry Studies and Economic Geography, chapter 11, pages 271-302, Edward Elgar Publishing.
    131. Faridah Djellal & Faïz Gallouj, 2009. "Les réseaux d’innovation public-privé dans les services (RIPPS) ne sont pas des réseaux d’innovation (RI) comme les autres : quels enseignements pour les politiques publiques ?," Post-Print halshs-01113944, HAL.
    132. Alberto Peralta & Luis Rubalcaba, 2021. "Collaborative Service Innovation: A Quantitative Analysis of Innovation Networks in a Multisectoral Setting," Mathematics, MDPI, vol. 9(11), pages 1-26, June.
    133. Lee, Hsing-fen & Miozzo, Marcela, 2019. "Which types of knowledge-intensive business services firms collaborate with universities for innovation?," Research Policy, Elsevier, vol. 48(7), pages 1633-1646.
    134. Martínez-Román, Juan A. & Tamayo, Juan A. & Gamero, Javier & Romero, José E., 2015. "Innovativeness and business performances in tourism SMEs," Annals of Tourism Research, Elsevier, vol. 54(C), pages 118-135.
    135. Yoruk, Deniz E. & Bunduchi, Raluca & Yoruk, Esin & Crișan-Mitra, Catalina & Salanță, Irina-Iulia & Crișan, Emil Lucian, 2021. "Pathways to innovation in Romanian software SMEs: Exploring the impact of interdependencies between internationalisation and knowledge sources," Journal of International Management, Elsevier, vol. 27(4).
    136. Gisela Di Meglio & Andreas Pyka & Luis Rubalcaba, 2015. "On the ‘How Many Europes’ Debate: Varieties of Service Economies," Tijdschrift voor Economische en Sociale Geografie, Royal Dutch Geographical Society KNAG, vol. 106(3), pages 307-320, July.
    137. Yulia Melikhova & José Antonio Camacho Ballesta & Ivana Holubcova, 2012. "Tertiarisation and globalisation of productive systems: comparative analysis," ERSA conference papers ersa12p904, European Regional Science Association.
    138. Jivan Alexandru, 2011. "About Other Kind Of Productivity And Growth (Homo-Sapiens To Homo-Oeconomicus)," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(special), pages 229-235, July.
    139. Paul Wakke & Knut Blind & Henk J. De Vries, 2015. "Driving factors for service providers to participate in standardization: Insights from the Netherlands," Industry and Innovation, Taylor & Francis Journals, vol. 22(4), pages 299-320, May.
    140. Charlotte Fourcroy, 2014. "Innovation logics and energy consumption in the service sector: a characteristics-based approach and its application to food retail services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 115-138.
    141. Love, James H. & Roper, Stephen & Bryson, John R., 2011. "Openness, knowledge, innovation and growth in UK business services," Research Policy, Elsevier, vol. 40(10), pages 1438-1452.
    142. Matthijs Janssen & Carolina Castaldi & Alexander Alexiev, 2014. "Dynamic capabilities for service innovation: conceptualization and measurement," Working Papers 14-07, Eindhoven Center for Innovation Studies, revised Mar 2014.
    143. Luis Rubalcaba & Diego Aboal & Paula Garda, 2016. "Service Innovation in Developing Economies: Evidence from Latin America and the Caribbean," Journal of Development Studies, Taylor & Francis Journals, vol. 52(5), pages 607-626, May.
    144. Piaggio, Matías & Alcántara, Vicent & Padilla, Emilio, 2015. "The materiality of the immaterial," Ecological Economics, Elsevier, vol. 110(C), pages 1-10.

  5. Faridah Djellal & Faïz Gallouj, 2008. "Measuring and Improving Productivity in Services," Books, Edward Elgar Publishing, number 12734.

    Cited by:

    1. Jivan Alexandru & Șipoş Ciprian Alexandru & Weisz Janeta, 2017. "The Outcomes of the Romanian Educational System and Economic Indicators," Studia Universitatis Babeș-Bolyai Oeconomica, Sciendo, vol. 62(2), pages 42-54, August.
    2. Pascal Petit, 2010. "Innovation and Services: On Biases and Beyond," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 17, Edward Elgar Publishing.
    3. Norman Gemmell & Patrick Nolan & Grant Scobie, 2017. "Public sector productivity: Quality adjusting sector-level data on New Zealand schools," Working Papers 2017/02, New Zealand Productivity Commission.
    4. Faïz Gallouj, 2009. "Innovation in services: a review of the debate and a research agenda," Post-Print halshs-01113912, HAL.
    5. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.
    6. Faridah Djellal & Faïz Gallouj, 2010. "Beyond productivity strategies in services," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 89-104.
    7. Faïz Gallouj, 2012. "Service: innovation, performance and public policy," Working Papers hal-01111765, HAL.
    8. Thierry Burger-Helmchen, 2011. "Cycle d’innovation dans les services, différences technologiques et similarités organisationnelles dans les entreprises de mécanique françaises et allemandes," Working Papers of BETA 2011-12, Bureau d'Economie Théorique et Appliquée, UDS, Strasbourg.
    9. Seri, Paolo & Zanfei, Antonello, 2013. "The co-evolution of ICT, skills and organization in public administrations: Evidence from new European country-level data," Structural Change and Economic Dynamics, Elsevier, vol. 27(C), pages 160-176.
    10. Faridah Djellal & Faïz Gallouj, 2010. "Invisible innovation and hidden performance in services: a challenge for public policy," Post-Print hal-01672583, HAL.
    11. Camal Gallouj & Faïz Gallouj & Marie-Hélène Vigliano, 2012. "Au-delà de la productivité : les multiples mondes de la performance dans le commerce," Post-Print halshs-01114088, HAL.
    12. Rabeh Morrar & Faïz Gallouj, 2016. "The growth of the service sector in Palestine: the productivity challenge," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 179-204.
    13. Gisela Di Meglio & Jorge Gallego & Andrés Maroto & Maria Savona, 2015. "Services in Developing Economies: A new chance for catching-up?," SPRU Working Paper Series 2015-32, SPRU - Science Policy Research Unit, University of Sussex Business School.
    14. Marie-Christine Monnoyer-Longé, 2010. "Entrepreneurship and Service Innovation: A Challenge for Local Development," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 24, Edward Elgar Publishing.
    15. Robert Anderton & Arno Hantzsche & Simon Savsek & Mate Toth, 2016. "Sectoral Wage Rigidities and Labour and Product Market Institutions in the Euro Area," Discussion Papers 2016/01, University of Nottingham, Centre for Finance, Credit and Macroeconomics (CFCM).
    16. Aurelio Bruzzo, 2016. "Theoretical references for the territorial delimitation of Regions," Argomenti, University of Urbino Carlo Bo, Department of Economics, Society & Politics, vol. 3(3), pages 1-26, January-A.
    17. Faridah Djellal & Faïz Gallouj, 2012. "Beyond Productivity Measurement and Strategies: Performance Evaluation and Strategies in Services," Working Papers halshs-00748099, HAL.
    18. Faridah Djellal & Faïz Gallouj, 2010. "Services, innovation and performance: general presentation," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 5-15.
    19. Faïz Gallouj & Luis Rubalcaba & Marja Toivonen & Paul Windrum, 2017. "Understanding social innovation in services industries," Post-Print halshs-01672451, HAL.
    20. Gisela Di Meglio & Metka Stare & Andreja Jaklič, 2011. "Explanation for public and private service growth in the enlarged EU," The Service Industries Journal, Taylor & Francis Journals, vol. 32(4), pages 503-514, June.
    21. Sabine Janeschek & Peter Hottum & Florian Kicherer & Bernd Bienzeisler, 2013. "The dynamics of service productivity and value creation: a service life cycle perspective," The Service Industries Journal, Taylor & Francis Journals, vol. 33(3-4), pages 366-377, February.
    22. Faridah Djellal & Faïz Gallouj, 2010. "The Innovation Gap and the Performance Gap in the Service Economies: A Problem for Public Policy," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 27, Edward Elgar Publishing.
    23. Jivan Alexandru, 2013. "Productivity As Registered Transfers Between Economic Entities. A Theoretical Intuitive Approach," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(2), pages 209-218, December.
    24. Sabine Biege & Gunter Lay & Christoph Zanker & Thomas Schmall, 2013. "Challenges of measuring service productivity in innovative, knowledge-intensive business services," The Service Industries Journal, Taylor & Francis Journals, vol. 33(3-4), pages 378-391, February.
    25. Faïz Gallouj, 2010. "Les services intensifs en connaissances : processeurs de connaissances et producteurs d’innovation," Post-Print halshs-01114097, HAL.
    26. Liboreiro, Pablo R. & Fernández, Rafael & García, Clara, 2021. "The drivers of deindustrialization in advanced economies: A hierarchical structural decomposition analysis," Structural Change and Economic Dynamics, Elsevier, vol. 58(C), pages 138-152.
    27. Alejandro Alcalá-Ordóñez & Francisco Alcalá-Olid & Pablo Juan Cárdenas-García, 2023. "Productivity of Services in the Countries of Central and Eastern Europe: Analysis Using Malmquist Indices," Economies, MDPI, vol. 11(3), pages 1-18, March.
    28. Faridah Djellal & Faïz Gallouj, 2013. "The productivity Challenge in Services: Measurement and Strategic Perspectives," Post-Print halshs-01133198, HAL.
    29. Risto Rajala & Faïz Gallouj & Marja Toivonen, 2016. "Collaborative Value Creation in Service Innovation," Post-Print hal-01672596, HAL.
    30. Gisela Di Meglio & Jorge Gallego & Andrés Maroto & Maria Savona, 2018. "Services in Developing Economies: The Deindustrialization Debate in Perspective," Development and Change, International Institute of Social Studies, vol. 49(6), pages 1495-1525, November.
    31. Faridah Djellal & Faïz Gallouj, 2015. "Service innovation for sustainability: paths for greening through service innovation," Working Papers halshs-01188530, HAL.
    32. Matthias Figo & Peter Mayerhofer, 2015. "Strukturwandel und regionales Wachstum - wissensintensive Unternehmensdienste als Wachstumsmotor?," Working Paper Reihe der AK Wien - Materialien zu Wirtschaft und Gesellschaft 145, Kammer für Arbeiter und Angestellte für Wien, Abteilung Wirtschaftswissenschaft und Statistik.
    33. Maroto Sánchez, Andrés & Rubalcaba Bermejo, Luis & Gallego Martinez, Jorge, 2016. "On the role of publicly funded R&D for public sector performance," Working Papers in Economic Theory 2016/02, Universidad Autónoma de Madrid (Spain), Department of Economic Analysis (Economic Theory and Economic History).
    34. Alexandru JIVAN & Miruna-Lucia NACHESCU, 2018. "Environmental approaches in productivity analysis. Improving proposals," CES Working Papers, Centre for European Studies, Alexandru Ioan Cuza University, vol. 10(4), pages 438-452, January.
    35. Benoît Desmarchelier, 2018. "Service Economies and Complexity," Post-Print hal-02393045, HAL.
    36. Peter Mayerhofer & Matthias Firgo, 2015. "Wissensintensive Unternehmensdienste, Wissens-Spillovers und regionales Wachstum. Teilprojekt 2: Strukturwandel und regionales Wachstum – Wissensintensive Unternehmensdienste als "Wachstumsmotor&," WIFO Studies, WIFO, number 58503, April.
    37. Diego Dueñas & Carlos Iglesias & Raquel Llorente, 2010. "Job quality, job satisfaction and services in Spain," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 145-166.
    38. Viitamo, Esa, 2013. "Servitization as a Productive Strategy of a Firm – Evidence from the Forest-Based Industries," ETLA Reports 14, The Research Institute of the Finnish Economy.
    39. Rinaldo Evangelista & Maria Savona, 2010. "Innovation and Employment in Services," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 16, Edward Elgar Publishing.
    40. Savona, Maria & Steinmueller, W. Edward, 2013. "Service output, innovation and productivity: A time-based conceptual framework," Structural Change and Economic Dynamics, Elsevier, vol. 27(C), pages 118-132.
    41. Faridah Djellal & Faïz Gallouj, 2009. "Innovation gap, performance gap and policy gap in the service economies," Post-Print halshs-01113940, HAL.
    42. Gisela Di Meglio & Metka Stare & Andrés Maroto & Luis Rubalcaba, 2015. "Public Services Performance: An Extended Framework and Empirical Assessment across the Enlarged EU," Environment and Planning C, , vol. 33(2), pages 321-341, April.
    43. Evangelista, Rinaldo & Vezzani, Antonio, 2010. "The economic impact of technological and organizational innovations. A firm-level analysis," Research Policy, Elsevier, vol. 39(10), pages 1253-1263, December.
    44. Gisela Di Meglio, 2013. "The place of ServPPINs in the range of public–private collaboration arrangements for services provision," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 3, pages 59-87, Edward Elgar Publishing.
    45. Viitamo, Esa, 2014. "Service productivity, technology and organization - Converting theory to praxis," ETLA Working Papers 26, The Research Institute of the Finnish Economy.
    46. Oscar Montes Pineda & Luis Rubalcaba, 2015. "Human or technological resources? A dilemma in education provision," Investigaciones de Economía de la Educación volume 10, in: Marta Rahona López & Jennifer Graves (ed.), Investigaciones de Economía de la Educación 10, edition 1, volume 10, chapter 24, pages 469-490, Asociación de Economía de la Educación.
    47. Pim Den Hertog & Faïz Gallouj & Jeroen Segers, 2009. "Measuring innovation in a ‘low-tech’ service industry: the case of the Dutch hospitality industry," The Service Industries Journal, Taylor & Francis Journals, vol. 31(9), pages 1429-1449, November.
    48. Dhiab, H. & Labarthe, P. & Laurent, C., 2020. "How the performance rationales of organisations providing farm advice explain persistent difficulties in addressing societal goals in agriculture," Food Policy, Elsevier, vol. 95(C).
    49. Faridah Djellal & Faïz Gallouj, 2009. "Innovation in services and entrepreneurship: beyond industrialist and technologist concepts of sustainable development," Working Papers hal-01111795, HAL.
    50. Faridah Djellal & Faïz Gallouj, 2009. "Les réseaux d’innovation public-privé dans les services (RIPPS) ne sont pas des réseaux d’innovation (RI) comme les autres : quels enseignements pour les politiques publiques ?," Post-Print halshs-01113944, HAL.
    51. Jivan Alexandru, 2011. "About Other Kind Of Productivity And Growth (Homo-Sapiens To Homo-Oeconomicus)," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(special), pages 229-235, July.
    52. Bertschek, Irene & Niebel, Thomas & Ohnemus, Jörg & Rasel, Fabienne & Saam, Marianne & Schulte, Patrick & Schleife, Katrin & Stiehler, Andreas & Ortwein, Tobias & Heinzl, Armin & Nöhren, Marko, 2014. "Produktivität IT-basierter Dienstleistungen: Wie kann man sie messen und steuern?," ZEW Dokumentationen 14-02, ZEW - Leibniz Centre for European Economic Research.
    53. JIVAN Alexandru & NACHESCU Miruna, 2019. "Service: From General Validity In Economics, To Dominant Logic In Marketing," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(2), pages 290-300, December.
    54. Faridah Djellal & Faïz Gallouj, 2008. "L'innovation gap et le performance gap dans les économies de services : un défi pour les politiques publiques," Post-Print halshs-01113900, HAL.

  6. Faïz Gallouj, 2002. "Innovation in the Service Economy," Books, Edward Elgar Publishing, number 2391.

    Cited by:

    1. Faïz Gallouj & Faridah Djellal, 2012. "Two decades of research on innovation in services: which place for public services?," Post-Print halshs-00960624, HAL.
    2. Maria Savona & André Lorentz, 2006. "Evolutionary Micro-dynamics and Changes in the Economic Structure," Post-Print halshs-00284432, HAL.
    3. Garcia-Goni, Manuel & Maroto, Andres & Rubalcaba, Luis, 2007. "Innovation and motivation in public health professionals," Health Policy, Elsevier, vol. 84(2-3), pages 344-358, December.
    4. Tiina Tuominen & Marja Toivonen, 2011. "Studying Innovation And Change Activities In Kibs Through The Lens Of Innovative Behaviour," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 15(02), pages 393-422.
    5. Wenjia Zhu & Jiancheng Guan, 2013. "A bibliometric study of service innovation research: based on complex network analysis," Scientometrics, Springer;Akadémiai Kiadó, vol. 94(3), pages 1195-1216, March.
    6. Alexandre Trigo, 2013. "The Nature of Innovation in R&D- and Non-R&D-Intensive Service Firms: Evidence from Firm-Level Latent Class Analysis," Industry and Innovation, Taylor & Francis Journals, vol. 20(1), pages 48-68, January.
    7. Pascal Petit, 2010. "Innovation and Services: On Biases and Beyond," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 17, Edward Elgar Publishing.
    8. Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2013. "Environmental policies and eco-innovations by service firms: An agent-based model," Technological Forecasting and Social Change, Elsevier, vol. 80(7), pages 1395-1408.
    9. Faïz Gallouj & Céline Merlin-Brogniart & Anne-Catherine Moursli-Provost, 2013. "Public–private partnerships in hospital innovation: what lessons for hospital management?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 11, pages 265-302, Edward Elgar Publishing.
    10. Faïz Gallouj, 2009. "Innovation in services: a review of the debate and a research agenda," Post-Print halshs-01113912, HAL.
    11. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Les services dans les réseaux d'innovation et les réseaux d'innovation dans les services : des réseaux d'innovation traditionnels (RIT) aux réseaux d'innovation de service public (RISP)," Working Papers halshs-01934289, HAL.
    12. Faridah Djellal & Faïz Gallouj, 2007. "Innovation and Employment Effects in Services: A Review of the Literature and an Agenda for Research," The Service Industries Journal, Taylor & Francis Journals, vol. 27(3), pages 193-214, April.
    13. Faïz Gallouj, 2012. "Service: innovation, performance and public policy," Working Papers hal-01111765, HAL.
    14. Jon Sundbo, 2010. "The Toilsome Path of Service Innovation: The Effects of the Law of Low Human Multi-task Capability," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 12, Edward Elgar Publishing.
    15. Chang, Yuan-Chieh & Chen, Min-Nan, 2016. "Service regime and innovation clusters: An empirical study from service firms in Taiwan," Research Policy, Elsevier, vol. 45(9), pages 1845-1857.
    16. Deiaco, Enrico & Homén, Magnus & McKelvey, Maureen, 2008. "What does it Mean Conceptually that Universities Compete?," Working Paper Series in Economics and Institutions of Innovation 139, Royal Institute of Technology, CESIS - Centre of Excellence for Science and Innovation Studies.
    17. Köhler, Christian & Sofka, Wolfgang & Grimpe, Christoph, 2009. "Selectivity in search strategies for innovation: from incremental to radical, from manufacturing to services," ZEW Discussion Papers 09-066, ZEW - Leibniz Centre for European Economic Research.
    18. Tether, Bruce S. & Tajar, Abdelouahid, 2008. "Beyond industry-university links: Sourcing knowledge for innovation from consultants, private research organisations and the public science-base," Research Policy, Elsevier, vol. 37(6-7), pages 1079-1095, July.
    19. Thierry Burger-Helmchen, 2011. "Cycle d’innovation dans les services, différences technologiques et similarités organisationnelles dans les entreprises de mécanique françaises et allemandes," Working Papers of BETA 2011-12, Bureau d'Economie Théorique et Appliquée, UDS, Strasbourg.
    20. Faridah Djellal & Faïz Gallouj, 2006. "Innovation in care services for the elderly," The Service Industries Journal, Taylor & Francis Journals, vol. 26(3), pages 303-327, April.
    21. Pierre Labarthe & Faïz Gallouj & Faridah Djellal, 2013. "Effects of institutions on the integration of end-users’ knowledge in ServPPINs: lessons from two case studies in agro-environmental knowledge-intensive services," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 12, pages 303-325, Edward Elgar Publishing.
    22. Alarcón, José Carlos & Aguilar, Rocio & Galán, Jose Luis, 2019. "Determinants of innovation output in Spanish knowledge-intensive service firms: Stability analysis throughout the economic crisis of 2008," Structural Change and Economic Dynamics, Elsevier, vol. 49(C), pages 228-244.
    23. Evangelista, Rinaldo & Lucchese, Matteo & Meliciani, Valentina, 2013. "Business services, innovation and sectoral growth," Structural Change and Economic Dynamics, Elsevier, vol. 25(C), pages 119-132.
    24. Yang-Fei Tai & Yi-Chieh Wang & Ching-Ching Luo, 2021. "Technology- or human-related service innovation? Enhancing customer satisfaction, delight, and loyalty in the hospitality industry," Service Business, Springer;Pan-Pacific Business Association, vol. 15(4), pages 667-694, December.
    25. Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Post-Print halshs-01133797, HAL.
    26. Immacolata Vellecco & Alessandra Mancino, 2015. "Le reti del Terzo Settore e la sfida per l?integrazione degli immigrati," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 155-172.
    27. Francesco Izzo & Barbara Masiello, 2015. "Strategie di innovazione nelle imprese creative di servizi," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 63-104.
    28. Jorge Gallego & Luis Rubalcaba, 2013. "Patterns of public–private collaboration for innovation in Europe," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 6, pages 139-163, Edward Elgar Publishing.
    29. Gallouj, Faïz & Weber, K. Matthias & Stare, Metka & Rubalcaba, Luis, 2015. "The futures of the service economy in Europe: A foresight analysis," Technological Forecasting and Social Change, Elsevier, vol. 94(C), pages 80-96.
    30. Mario D. Tello, 2013. "Science, Technology and Innovation in Peru 2000-2012: The Case of Services," Documentos de Trabajo / Working Papers 2013-353, Departamento de Economía - Pontificia Universidad Católica del Perú.
    31. Pierre-Yves Léo & Marie-Christine Longe Monnoyer & Jean Philippe, 2010. "Service Innovation and international performance, Preliminary findings on a knowledge intensive business services research”," Post-Print hal-02567604, HAL.
    32. Paul Windrum & Manuel García-Go-i & Eileen Fairhurst, 2010. "Innovation in Public Health Care: Diabetes Education in the UK," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 6, Edward Elgar Publishing.
    33. Faridah Djellal & Faïz Gallouj, 2015. "Taking into account hidden innovation in innovation networks: the role of public-private innovation networks in services," Working Papers halshs-01191137, HAL.
    34. Christiane Hipp, 2010. "Collaborative Innovation in Services," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 14, Edward Elgar Publishing.
    35. Faridah Djellal & Camal Gallouj & Faïz Gallouj & Karim Gallouj, 2004. "L'innovation à l'hôpital : une grille d'analyse et des études de cas," Working Papers hal-01111804, HAL.
    36. J Howells & B Tether & F Gallouj & F Djellal & C Gallouj & K Blind & J Edler & C Hipp & F Montobbio & N Corrocher & A Macpherson & D Banach, 2004. "Innovation in Services: Issues at Stake and Trends," Working Papers halshs-01113600, HAL.
    37. Fourcroy, Charlotte & Gallouj, Faiz & Decellas, Fabrice, 2012. "Energy consumption in service industries: Challenging the myth of non-materiality," Ecological Economics, Elsevier, vol. 81(C), pages 155-164.
    38. Luisa Carvalho, 2011. "Market structures, strategy and innovation in services A study applied to the tourism sector," CEFAGE-UE Working Papers 2011_27, University of Evora, CEFAGE-UE (Portugal).
    39. Luis Rubalcaba, 2022. "Understanding Innovation in Education: A Service Co-Production Perspective," Economies, MDPI, vol. 10(5), pages 1-22, April.
    40. Tello, Mario D., 2017. "Innovation and productivity in services and manufacturing firms: the case of Peru," Revista CEPAL, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL), April.
    41. Jaakko Siltaloppi & Marja Toivonen, 2015. "Integration of planning and execution in service innovation," The Service Industries Journal, Taylor & Francis Journals, vol. 35(4), pages 197-216, February.
    42. Marie-Christine Monnoyer-Longé, 2010. "Entrepreneurship and Service Innovation: A Challenge for Local Development," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 24, Edward Elgar Publishing.
    43. Kirsi Hyttinen & Sampsa Ruutu & Mika Nieminen & Faiz Gallouj & Marja Toivonen, 2014. "A system dynamic and multi-criteria evaluation of innovations in environmental services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 29-52.
    44. Jan Bröchner, 2010. "Innovation in Construction," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 31, Edward Elgar Publishing.
    45. Spyros Arvanitis, 2008. "Explaining Innovative Activity In Service Industries: Micro Data Evidence For Switzerland," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 17(3), pages 209-225.
    46. Djellal, Faridah & Gallouj, FaIz, 2005. "Mapping innovation dynamics in hospitals," Research Policy, Elsevier, vol. 34(6), pages 817-835, August.
    47. Andre Barcet, 2010. "Innovation in Services: A New Paradigm and Innovation Model," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 2, Edward Elgar Publishing.
    48. Faridah Djellal & Faïz Gallouj, 2006. "Un modèle d’analyse de la dynamique de l’innovation dans les services : le cas des services de types architecturaux," Post-Print halshs-01114094, HAL.
    49. Souto, Jaime E., 2015. "Business model innovation and business concept innovation as the context of incremental innovation and radical innovation," Tourism Management, Elsevier, vol. 51(C), pages 142-155.
    50. Faïz Gallouj & Luis Rubalcaba & Marja Toivonen & Paul Windrum, 2017. "Understanding social innovation in services industries," Post-Print halshs-01672451, HAL.
    51. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation," Working Papers halshs-01934275, HAL.
    52. Pim den Hertog & Luis Rubalcaba, 2010. "Policy Frameworks for Service Innovation: A Menu-Approach," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 26, Edward Elgar Publishing.
    53. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Services in innovation networks and innovation networks in services: from traditional innovation networks (TINs) to public service innovation networks (PSINs)," Post-Print halshs-01934282, HAL.
    54. Faridah Djellal & Faïz Gallouj, 2005. "La relation innovation-emploi dans les services : un bilan et un agenda de recherche," Post-Print halshs-01113822, HAL.
    55. Faridah Djellal & Faïz Gallouj, 2008. "A model for analysing the innovation dynamic in services: the case of ‘assembled’ services," Post-Print halshs-01114104, HAL.
    56. Witell, Lars & Snyder, Hannah & Gustafsson, Anders & Fombelle, Paul & Kristensson, Per, 2016. "Defining service innovation: A review and synthesis," Journal of Business Research, Elsevier, vol. 69(8), pages 2863-2872.
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    59. Peter Daniels, 2010. "Services Innovation in a Globalized Economy," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 19, Edward Elgar Publishing.
    60. Lehrer, Mark & Ordanini, Andrea & DeFillippi, Robert & Miozzo, Marcela, 2012. "Challenging the orthodoxy of value co-creation theory: A contingent view of co-production in design-intensive business services," European Management Journal, Elsevier, vol. 30(6), pages 499-509.
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    65. Faridah Djellal & Faïz Gallouj, 2010. "The Innovation Gap and the Performance Gap in the Service Economies: A Problem for Public Policy," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 27, Edward Elgar Publishing.
    66. John Bryson & Luis Rubalcaba & Patrik Ström, 2011. "Services, innovation, employment and organisation: research gaps and challenges for the next decade," The Service Industries Journal, Taylor & Francis Journals, vol. 32(4), pages 641-655, June.
    67. Faïz Gallouj & Faridah Djellal (ed.), 2010. "The Handbook of Innovation and Services," Books, Edward Elgar Publishing, number 12872.
    68. Kirsi Hyytinen & Faïz Gallouj & Marja Toivonen, 2014. "A multi-criteria and multi-actor perspective for the evaluation of sustainability services," Post-Print halshs-01133963, HAL.
    69. Mai, Enping (Shirley) & Ketron, Seth, 2022. "How retailer ownership of vs. collaboration with sharing economy apps affects anticipated service quality and value co-creation," Journal of Business Research, Elsevier, vol. 140(C), pages 684-692.
    70. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: a mapping," Post-Print halshs-02498297, HAL.
    71. Paul Windrum & Doris Schartinger & Luis Rubalcaba & Faiz F. Gallouj & Marja Toivonen, 2016. "The co-creation of multi-agent social innovations," Post-Print halshs-01322603, HAL.
    72. Kindström, Daniel & Kowalkowski, Christian & Sandberg, Erik, 2013. "Enabling service innovation: A dynamic capabilities approach," Journal of Business Research, Elsevier, vol. 66(8), pages 1063-1073.
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    74. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2002. "L’hôpital : de l’innovation médicale à l’innovation de service," Post-Print halshs-01113818, HAL.
    75. Windrum, Paul & Garci­a-Goñi, Manuel, 2008. "A neo-Schumpeterian model of health services innovation," Research Policy, Elsevier, vol. 37(4), pages 649-672, May.
    76. Faïz Gallouj & Paul Windrum, 2009. "Services and Services Innovation," Post-Print halshs-01133775, HAL.
    77. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: from traditional innovation networks to public service innovation networks for social innovation," Post-Print halshs-03177975, HAL.
    78. Sundbo, Jon & Orfila-Sintes, Francina & Sorensen, Flemming, 2007. "The innovative behaviour of tourism firms--Comparative studies of Denmark and Spain," Research Policy, Elsevier, vol. 36(1), pages 88-106, February.
    79. Ongkittikul, Sumet & Geerlings, Harry, 2006. "Opportunities for innovation in public transport: Effects of regulatory reforms on innovative capabilities," Transport Policy, Elsevier, vol. 13(4), pages 283-293, July.
    80. Gallego, Jorge & Rubalcaba, Luis & Suárez, Cristina, 2013. "Knowledge for innovation in Europe: The role of external knowledge on firms' cooperation strategies," Journal of Business Research, Elsevier, vol. 66(10), pages 2034-2041.
    81. Peter Wood, 2005. "A service-informed approach to regional innovation -- or adaptation?," The Service Industries Journal, Taylor & Francis Journals, vol. 25(4), pages 429-445, June.
    82. Graciela Corral de Zubielqui & Janice Jones & David Audretsch, 2019. "The influence of trust and collaboration with external partners on appropriability in open service firms," The Journal of Technology Transfer, Springer, vol. 44(2), pages 540-558, April.
    83. Evangelista, Rinaldo & Savona, Maria, 2003. "Innovation, employment and skills in services. Firm and sectoral evidence," Structural Change and Economic Dynamics, Elsevier, vol. 14(4), pages 449-474, December.
    84. Faridah Djellal & Faïz Gallouj, 2006. "The relationship between innovation and employment in services: A review of the literature and an agenda for research," Post-Print halshs-01113854, HAL.
    85. José M. Díaz-Puente & Adolfo Cazorla & Ignacio de los Ríos, 2007. "Policy Support for the Diffusion of Innovation among SMEs: An Evaluation Study in the Spanish Region of Madrid," European Planning Studies, Taylor & Francis Journals, vol. 17(3), pages 365-387, February.
    86. Rinaldo Evangelista & Matteo Lucchese & Valentina Meliciani, 2015. "Business services and the export performances of manufacturing industries," Journal of Evolutionary Economics, Springer, vol. 25(5), pages 959-981, November.
    87. Fred Gault, 2013. "The Oslo Manual," Chapters, in: Fred Gault (ed.), Handbook of Innovation Indicators and Measurement, chapter 2, pages 41-59, Edward Elgar Publishing.
    88. de Vries, Erik J., 2006. "Innovation in services in networks of organizations and in the distribution of services," Research Policy, Elsevier, vol. 35(7), pages 1037-1051, September.
    89. Kalogerakis, Katharina & Wagenstetter, Nikolaus, 2014. "A General Framework for Open Service Innovation in Logistics," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Blecker, Thorsten & Kersten, Wolfgang & Ringle, Christian M. (ed.), Innovative Methods in Logistics and Supply Chain Management: Current Issues and Emerging Practices. Proceedings of the Hamburg International Conferenc, volume 19, pages 27-47, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    90. Kirsi Hyytinen & Sampsa Ruutur & Mika Nieminen & Faïz Gallouj & Marja Toivonen, 2014. "Evaluation of services linked to the sustainability: a dynamic and multi-criteria approach," Post-Print hal-01111817, HAL.
    91. Jan Mattsson & Jon Sundbo & Christjan Fussing-Jensen, 2005. "Innovation Systems in Tourism: The Roles of Attractors and Scene-Takers," Industry and Innovation, Taylor & Francis Journals, vol. 12(3), pages 357-381.
    92. Hanna-Kaisa Ellonen & Piia Karhu, 2006. "Always The Little Brother? Digital-Product Innovation In The Media Sector," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 3(01), pages 83-105.
    93. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2003. "L’innovation dans les services et par les services: un bilan des travaux français récents (1999-2002)," Post-Print halshs-01114092, HAL.
    94. Tether, Bruce S. & Tajar, Abdelouahid, 2008. "The organisational-cooperation mode of innovation and its prominence amongst European service firms," Research Policy, Elsevier, vol. 37(4), pages 720-739, May.
    95. Faridah Djellal & Faïz Gallouj, 2011. "Innovation dans les services, performance et politique publique," Post-Print halshs-00749594, HAL.
    96. Marcella De Martino, 2015. "L?innovazione collaborativa nei porti: aspetti metodologici ed alcune evidenze empiriche," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 105-126.
    97. Rinaldo Evangelista & Maria Savona, 2010. "Innovation and Employment in Services," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 16, Edward Elgar Publishing.
    98. Faridah Djellal & Faïz Gallouj, 2013. "How public–private innovation networks in services (ServPPINs) differ from other innovation networks: what lessons for theory?," Chapters, in: Faïz Gallouj & Luis Rubalcaba & Paul Windrum (ed.), Public–Private Innovation Networks in Services, chapter 2, pages 21-58, Edward Elgar Publishing.
    99. Faridah Djellal & Faïz Gallouj, 2009. "Innovation gap, performance gap and policy gap in the service economies," Post-Print halshs-01113940, HAL.
    100. Cariza Teixeira Bohrer & Eduardo Raupp De Vargas, 2013. "How To Better Identify And Measure R&D In Services: Constraints In Brazilian Hospitals," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 10(03), pages 1-20.
    101. Trigo, Alexandre & Vence, Xavier, 2012. "Scope and patterns of innovation cooperation in Spanish service enterprises," Research Policy, Elsevier, vol. 41(3), pages 602-613.
    102. Rinaldo Evangelista & Matteo Lucchese & Valentina Meliciani, 2013. "The contribution of Business services to the export performances of manufacturing industries. An empirical study on 5 European countries," Working Papers 14, Birkbeck Centre for Innovation Management Research, revised Nov 2013.
    103. Oscar Montes Pineda & Luis Rubalcaba, 2015. "Human or technological resources? A dilemma in education provision," Investigaciones de Economía de la Educación volume 10, in: Marta Rahona López & Jennifer Graves (ed.), Investigaciones de Economía de la Educación 10, edition 1, volume 10, chapter 24, pages 469-490, Asociación de Economía de la Educación.
    104. Pim Den Hertog & Faïz Gallouj & Jeroen Segers, 2009. "Measuring innovation in a ‘low-tech’ service industry: the case of the Dutch hospitality industry," The Service Industries Journal, Taylor & Francis Journals, vol. 31(9), pages 1429-1449, November.
    105. Santiago R. Martínez-Argüelles & Fernando Rubiera-Morollón, 2006. "Outsourcing of advanced business services in the Spanish economy: Explanation and estimation of the regional effects," The Service Industries Journal, Taylor & Francis Journals, vol. 26(3), pages 267-285, April.
    106. José A. Camacho & Mercedes Rodríguez, 2005. "How innovative are services? an empirical analysis for Spain," The Service Industries Journal, Taylor & Francis Journals, vol. 25(2), pages 253-271, March.
    107. Maria de Lurdes Calisto & Soumodip Sarkar, 2017. "Innovation and corporate entrepreneurship in service businesses," Service Business, Springer;Pan-Pacific Business Association, vol. 11(3), pages 581-600, September.
    108. Fernandes, Cristina & Ferreira, João, 2011. "Knowledge Spillovers and Knowledge Intensive Business Services: An Empirical Study," MPRA Paper 34751, University Library of Munich, Germany.
    109. Charlotte Fourcroy & Faïz Gallouj & Fabrice Decellas, 2011. "Challenging the myth of non-materiality. Energy consumption in service industries," Post-Print halshs-01114002, HAL.
    110. Knut Blind, 2006. "A taxonomy of standards in the service sector: Theoretical discussion and empirical test," The Service Industries Journal, Taylor & Francis Journals, vol. 26(4), pages 397-420, June.
    111. David B. Audretsch & Clara Martínez-Fuentes & Manuela Pardo-del-Val, 2011. "Incremental innovation in services through continuous improvement," The Service Industries Journal, Taylor & Francis Journals, vol. 31(12), pages 1921-1930, January.
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    113. Faridah Djellal & Faïz Gallouj, 2009. "Les réseaux d’innovation public-privé dans les services (RIPPS) ne sont pas des réseaux d’innovation (RI) comme les autres : quels enseignements pour les politiques publiques ?," Post-Print halshs-01113944, HAL.
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    117. Charlotte Fourcroy, 2014. "Innovation logics and energy consumption in the service sector: a characteristics-based approach and its application to food retail services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 115-138.
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    121. Faridah Djellal & Faïz Gallouj, 2008. "L'innovation gap et le performance gap dans les économies de services : un défi pour les politiques publiques," Post-Print halshs-01113900, HAL.

  7. Jean Gadrey & Faïz Gallouj (ed.), 2002. "Productivity, Innovation and Knowledge in Services," Books, Edward Elgar Publishing, number 2690.

    Cited by:

    1. Regis, Paulo José & Desmarchelier, Benoît, 2018. "Innovation and Productivity in the service sector of emerging and developing countries," RIEI Working Papers 2018-01, Xi'an Jiaotong-Liverpool University, Research Institute for Economic Integration.
    2. Maria Savona & André Lorentz, 2006. "Evolutionary Micro-dynamics and Changes in the Economic Structure," Post-Print halshs-00284432, HAL.
    3. Tiina Tuominen & Marja Toivonen, 2011. "Studying Innovation And Change Activities In Kibs Through The Lens Of Innovative Behaviour," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 15(02), pages 393-422.
    4. Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2020. "Mapping social innovation networks: Knowledge intensive social services as systems builders," Technological Forecasting and Social Change, Elsevier, vol. 157(C).
    5. Claudio Di Berardino & Giuseppe Mauro & Davide Quaglione & Alessandro Sarra, 2017. "Structural change and the sustainability of regional convergence: Evidence from the Italian regions," Environment and Planning C, , vol. 35(2), pages 289-311, March.
    6. Pascal Petit, 2010. "Innovation and Services: On Biases and Beyond," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 17, Edward Elgar Publishing.
    7. Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2013. "Environmental policies and eco-innovations by service firms: An agent-based model," Technological Forecasting and Social Change, Elsevier, vol. 80(7), pages 1395-1408.
    8. Benoît Desmarchelier & Faïz Gallouj, 2013. "Endogenous growth and environmental policy: are the processes of growth and tertiarization in developed economies reversible?," Journal of Evolutionary Economics, Springer, vol. 23(4), pages 831-860, September.
    9. Faïz Gallouj, 2009. "Innovation in services: a review of the debate and a research agenda," Post-Print halshs-01113912, HAL.
    10. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.
    11. Faridah Djellal & Faïz Gallouj, 2007. "Innovation and Employment Effects in Services: A Review of the Literature and an Agenda for Research," The Service Industries Journal, Taylor & Francis Journals, vol. 27(3), pages 193-214, April.
    12. Faïz Gallouj, 2012. "Service: innovation, performance and public policy," Working Papers hal-01111765, HAL.
    13. Jon Sundbo, 2010. "The Toilsome Path of Service Innovation: The Effects of the Law of Low Human Multi-task Capability," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 12, Edward Elgar Publishing.
    14. Céline Merlin-Brogniart & Simon Nadel, 2021. "Specificities of environmental innovation dynamics in service firms: the French case," Journal of Evolutionary Economics, Springer, vol. 31(2), pages 451-473, April.
    15. Miozzo, Marcela & Grimshaw, Damian, 2005. "Modularity and innovation in knowledge-intensive business services: IT outsourcing in Germany and the UK," Research Policy, Elsevier, vol. 34(9), pages 1419-1439, November.
    16. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2021. "Which innovation regime for public service innovation networks for social innovation (PSINSIs)? lessons from a European cases database," Post-Print halshs-03177933, HAL.
    17. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2012. "Knowledge intensive business services and long term growth," Post-Print halshs-00748661, HAL.
    18. José García-Quevedo & Francisco Mas-Verdú, 2008. "Does only size matter in the use of knowledge intensive services?," Small Business Economics, Springer, vol. 31(2), pages 137-146, August.
    19. Dharmesh Gupta & Ruchita Gupta & Karuna Jain & Kirankumar S. Momaya, 2017. "Innovations in Mobile Value-Added Services: Findings from Cases in India," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 14(06), pages 1-27, December.
    20. Richard Shearmur & David Doloreux, 2013. "Innovation and knowledge-intensive business service: the contribution of knowledge-intensive business service to innovation in manufacturing establishments," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 22(8), pages 751-774, November.
    21. Mohan, Preeya & Strobl, Eric & Watson, Patrick, 2021. "Innovation, market failures and policy implications of KIBS firms: The case of Trinidad and Tobago's oil and gas sector," Energy Policy, Elsevier, vol. 153(C).
    22. Noronha, Teresa, 2013. "KIBS in Peripheral Regions: Major Outlines," Spatial and Organizational Dynamics Discussion Papers 2013-4, CIEO-Research Centre for Spatial and Organizational Dynamics, University of Algarve.
    23. Faïz Gallouj & Marja Toivonen, 2011. "Elaborating the characteristics-based approach to service innovation: making the service process visible," Post-Print halshs-01133797, HAL.
    24. José Antonio à lvarez-González & Mª Olga González-Morales, 2014. "The Role of Knowledge-Intensive Business Services in Spanish Local Tourist Production Systems," Tourism Economics, , vol. 20(2), pages 355-371, April.
    25. Immacolata Vellecco & Alessandra Mancino, 2015. "Le reti del Terzo Settore e la sfida per l?integrazione degli immigrati," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 155-172.
    26. Marika Makkonen & Anna Aminoff & Katri Valkokari, 2018. "Stimulating Supplier Innovation In A Complex And Regulated Business Environment — A Dyadic Case Study," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 22(03), pages 1-34, April.
    27. Trippl, Michaela & Tödtling, Franz & Lengauer, Lukas, 2007. "The Vienna software cluster: local buzz without global pipelines?," SRE-Discussion Papers 2007/07, WU Vienna University of Economics and Business.
    28. Paul Windrum & Manuel García-Go-i & Eileen Fairhurst, 2010. "Innovation in Public Health Care: Diabetes Education in the UK," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 6, Edward Elgar Publishing.
    29. Xing Shi & Yanrui Wu & Dingtao Zhao, 2014. "Knowledge intensive business services and their impact on innovation in China," Service Business, Springer;Pan-Pacific Business Association, vol. 8(4), pages 479-498, December.
    30. Mina, Andrea & Bascavusoglu-Moreau, Elif & Hughes, Alan, 2014. "Open service innovation and the firm's search for external knowledge," Research Policy, Elsevier, vol. 43(5), pages 853-866.
    31. Gallouj, Faïz, 2002. "Services innovation: assimilation, differentiation, inversion and integration," MPRA Paper 62174, University Library of Munich, Germany.
    32. Marie-Christine Monnoyer-Longé, 2010. "Entrepreneurship and Service Innovation: A Challenge for Local Development," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 24, Edward Elgar Publishing.
    33. Heidi Wiig Aslesen & Mark Freel, 2012. "Industrial Knowledge Bases as Drivers of Open Innovation?," Industry and Innovation, Taylor & Francis Journals, vol. 19(7), pages 563-584, October.
    34. Spyros Arvanitis, 2008. "Explaining Innovative Activity In Service Industries: Micro Data Evidence For Switzerland," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 17(3), pages 209-225.
    35. valter di Giacinto & Giacinto Micucci & Alessandro Tosoni, 2018. "Knowledge intensive business services and urban areas: an analysis of localization and productivity on Italian data," Questioni di Economia e Finanza (Occasional Papers) 443, Bank of Italy, Economic Research and International Relations Area.
    36. Bongsug (Kevin) Chae, 2010. "A framework for new solution development: an adaptive search perspective," The Service Industries Journal, Taylor & Francis Journals, vol. 32(1), pages 127-149, October.
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