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Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologies

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  • Hipp, Christiane
  • Grupp, Hariolf
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    File URL: http://www.sciencedirect.com/science/article/B6V77-4G1GF6C-1/2/eb5fdd3f63427ceaec81f49852b48705
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    Bibliographic Info

    Article provided by Elsevier in its journal Research Policy.

    Volume (Year): 34 (2005)
    Issue (Month): 4 (May)
    Pages: 517-535

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    Handle: RePEc:eee:respol:v:34:y:2005:i:4:p:517-535

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    Web page: http://www.elsevier.com/locate/respol

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    References

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    1. Ulrich Schmoch, 2003. "Service marks as novel innovation indicator," Research Evaluation, Oxford University Press, vol. 12(2), pages 149-156, August.
    2. Dosi, Giovanni, 1988. "Sources, Procedures, and Microeconomic Effects of Innovation," Journal of Economic Literature, American Economic Association, vol. 26(3), pages 1120-71, September.
    3. Sirilli, Giorgio & Evangelista, Rinaldo, 1998. "Technological innovation in services and manufacturing: results from Italian surveys," Research Policy, Elsevier, vol. 27(9), pages 881-899, December.
    4. Drejer, Ina, 2004. "Identifying innovation in surveys of services: a Schumpeterian perspective," Research Policy, Elsevier, vol. 33(3), pages 551-562, April.
    5. Licht, Georg & Moch, Dietmar, 1997. "Innovation and Information Technology in Services," ZEW Discussion Papers 97-20, ZEW - Zentrum für Europäische Wirtschaftsforschung / Center for European Economic Research.
    6. Gautam Ray, 2001. "Increasing Returns to Scale in Affluent Knowledge-Rich Economies," Growth and Change, Gatton College of Business and Economics, University of Kentucky, vol. 32(4), pages 491-510.
    7. Brouwer, E. & Kleinknecht, Alfred, 1995. "An Innovation survey in services: The experience with the CIS questionnaire in the Netherlands," Open Access publications from Tilburg University urn:nbn:nl:ui:12-5662241, Tilburg University.
    8. Pavitt, Keith, 1984. "Sectoral patterns of technical change: Towards a taxonomy and a theory," Research Policy, Elsevier, vol. 13(6), pages 343-373, December.
    9. Chris Freeman & Luc Soete, 1997. "The Economics of Industrial Innovation, 3rd Edition," MIT Press Books, The MIT Press, edition 3, volume 1, number 0262061953, December.
    10. Brouwer, Erik & Kleinknecht, Alfred, 1997. "Measuring the unmeasurable: a country's non-R&D expenditure on product and service innovation," Research Policy, Elsevier, vol. 25(8), pages 1235-1242, January.
    11. Tether, Bruce S. & Hipp, Christiane & Miles, Ian, 2001. "Standardisation and particularisation in services: evidence from Germany," Research Policy, Elsevier, vol. 30(7), pages 1115-1138, August.
    12. Faridah Djellal & Dominique Francoz & Camal Gallouj & Fa�z Gallouj & Yves Jacquin, 2003. "Revising the definition of research and development in the light of the specificities of services," Science and Public Policy, Oxford University Press, vol. 30(6), pages 415-429, December.
    13. Victor R. Fuchs, 1968. "The Service Economy," NBER Books, National Bureau of Economic Research, Inc, number fuch68-1, May.
    14. Barras, Richard, 1986. "Towards a theory of innovation in services," Research Policy, Elsevier, vol. 15(4), pages 161-173, August.
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