Does innovation (really) matter for success? The case of an IT Consulting Firm

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Does innovation (really) matter for success? The case of an IT Consulting Firm

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Mamede, Ricardo

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Ricardo Paes Mamede

Abstract

The paper discusses to what extent innovation is a crucial variable in explaining the success of NOVABASE, a Portuguese IT consultancy firm. In order to proceed with this discussion, the evolution of NOVABASE is described, emphasizing the most important steps in the firm’s trajectory, which are shown to result from the joint influences of upstream technological change, downstream market opportunities, and the firm’s strategic options. Then, the paper reviews some contributions stemming form studies of innovation in services, building on these to form the framework of analysis used in the empirical research. The main results of the empirical work are then presented, leading to the discussion of the possible answers to the question in title.

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Paper provided by University Library of Munich, Germany in its series MPRA Paper with number 3999.

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Date of creation: 2002
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Handle: RePEc:pra:mprapa:3999

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Find related papers by JEL classification:
L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software
O30 - Economic Development, Technological Change, and Growth - - Technological Change - - - General

References listed on IDEAS
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Gallouj, Faiz & Weinstein, Olivier, 1997. "Innovation in services," Research Policy, Elsevier, vol. 26(4-5), pages 537-556, December. [Downloadable!] (restricted)

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Cited by:
(explanations, Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.)

Ina Drejer, 2002. "A Schumpeterian Perspective on Service Innovation," DRUID Working Papers 02-09, DRUID, Copenhagen Business School, Department of Industrial Economics and Strategy/Aalborg University, Department of Business Studies. [Downloadable!]
Mamede, Ricardo, 2005. "Brand effects, mobility costs and industry evolution," MPRA Paper 3998, University Library of Munich, Germany. [Downloadable!]

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