Innovation in Brazilian and Spanish hospitals: the managers perception upon electronic patient record
AbstractThis research describes the adoption of Electronic Patient Record in Brazilian and Spanish hospitals, focusing on the role of such technology upon hospital management and on controversies linked to the process of building and introducing this tool. The theoretical background discusses innovation from a Schumpeterian perspective; services on a socio-technical approach, and the notion of Techno-Economic Network. The research was undertaken in two hospitals in Brazil and one in Spain. Twenty managers, being 15 in Brazil and five in Spain were interviewed on the period from April 2009 to March 2010, based on a structured interview schedule. Content inductive analysis with categorization a posteriori was the main technique of data analysis. The main results show this kind of Record as a multifaceted innovation that appears both on the macro-, meso- and micro- levels. The Record is, also, an innovation in service and management that re-signifies the product of hospital service, behaving as an actor-network that mediates management, under control mechanisms.
Download InfoIf you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
Bibliographic InfoArticle provided by Fucape Business School in its journal Brazilian Business Review.
Volume (Year): 9 (2012)
Issue (Month): 3 (July)
Contact details of provider:
Postal: Fucape Business School Brazilian Business Review Av. Fernando Ferrari, 1358, Boa Vista CEP 29075-505 Vitória-ES
Phone: +55 27 4009-4423
Fax: +55 27 4009-4422
Web page: http://www.bbronline.com.br/
More information through EDIRC
Electronic patient record; innovation; hospital management; actor-network theory; techno-economic network;
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Windrum, Paul & Garcia-Goñi, Manuel, 2008. "A neo-Schumpeterian model of health services innovation," Research Policy, Elsevier, vol. 37(4), pages 649-672, May.
- Faridah Djellal & Faïz Gallouj, 2007. "Innovation in hospitals: a survey of the literature," The European Journal of Health Economics, Springer, vol. 8(3), pages 181-193, September.
- Dosi, Giovanni, 1988. "Sources, Procedures, and Microeconomic Effects of Innovation," Journal of Economic Literature, American Economic Association, vol. 26(3), pages 1120-71, September.
- Gallouj, Faiz & Weinstein, Olivier, 1997. "Innovation in services," Research Policy, Elsevier, vol. 26(4-5), pages 537-556, December.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Sarah Lasso).
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.