IDEAS home Printed from https://ideas.repec.org/a/taf/servic/v31y2010i1p7-20.html
   My bibliography  Save this article

Innovation in services industries: current and future trends

Author

Listed:
  • L. M. Castro
  • Angeles Montoro-Sanchez
  • Marta Ortiz-De-Urbina-Criado

Abstract

The purpose of this paper is to compare the behaviour of service companies and manufacturing companies in technological, organisational and commercial innovation. The analysis of a sample of 11,330 Spanish companies has shown that manufacturing companies have a greater tendency to perform technological innovations, that is, product and process innovations, whereas service companies are more prone to carrying out organisational and commercial innovations. The future tendency should be determined by the use of integrating analytical approaches proposing models to reflect all types of innovation with no discrimination based on the sector to which they belong.

Suggested Citation

  • L. M. Castro & Angeles Montoro-Sanchez & Marta Ortiz-De-Urbina-Criado, 2010. "Innovation in services industries: current and future trends," The Service Industries Journal, Taylor & Francis Journals, vol. 31(1), pages 7-20, March.
    • Handle: RePEc:taf:servic:v:31:y:2010:i:1:p:7-20
    DOI: 10.1080/02642069.2010.485196
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/02642069.2010.485196
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/02642069.2010.485196?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Faridah Djellal & Faïz Gallouj, 2000. "Innovation surveys for service industries: a review," Post-Print halshs-01113813, HAL.
    2. J Howells & B Tether & F Gallouj & F Djellal & C Gallouj & K Blind & J Edler & C Hipp & F Montobbio & N Corrocher & A Macpherson & D Banach, 2004. "Innovation in Services: Issues at Stake and Trends," Working Papers halshs-01113600, HAL.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Frida Thomas Pacho, 2018. "Diversified Network Effects on Innovation Performance in Tanzania: Innovation Strategy in Service Firms," Journal of Entrepreneurship and Business Innovation, Macrothink Institute, Journal of Entrepreneurship and Business Innovation, vol. 5(1), pages 1-1, December.
    2. Spyros Arvanitis, 2008. "Explaining Innovative Activity In Service Industries: Micro Data Evidence For Switzerland," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 17(3), pages 209-225.
    3. Yan Xin & Kah-Hin Chai & Ville Ojanen & Aarnout Brombacher, 2013. "The moderating effects of service solution characteristics on competitive advantage," The Service Industries Journal, Taylor & Francis Journals, vol. 33(15-16), pages 1633-1658, December.
    4. Andreas Koch & Harald Strotmann, 2008. "Absorptive Capacity And Innovation In The Knowledge Intensive Business Service Sector," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 17(6), pages 511-531.
    5. Leonel Corona-Treviño, 2016. "Entrepreneurship in an open national innovation system (ONIS): a proposal for Mexico," Journal of Innovation and Entrepreneurship, Springer, vol. 5(1), pages 1-13, December.
    6. Weterings, Anet & Koster, Sierdjan, 2007. "Inheriting knowledge and sustaining relationships: What stimulates the innovative performance of small software firms in the Netherlands?," Research Policy, Elsevier, vol. 36(3), pages 320-335, April.
    7. Berné-Martínez, J.M. & Arnal-Pastor, María & Llopis-Amorós, María-Pilar, 2021. "Reacting to the paradigm shift: QCA study of the factors shaping innovation in publishing, information services, advertising and market research activities in the European Union," Technological Forecasting and Social Change, Elsevier, vol. 162(C).
    8. Peter Wood, 2005. "A service-informed approach to regional innovation -- or adaptation?," The Service Industries Journal, Taylor & Francis Journals, vol. 25(4), pages 429-445, June.
    9. Love, James H. & Roper, Stephen & Bryson, John R., 2011. "Openness, knowledge, innovation and growth in UK business services," Research Policy, Elsevier, vol. 40(10), pages 1438-1452.
    10. Alexandre Trigo, 2013. "The Nature of Innovation in R&D- and Non-R&D-Intensive Service Firms: Evidence from Firm-Level Latent Class Analysis," Industry and Innovation, Taylor & Francis Journals, vol. 20(1), pages 48-68, January.
    11. Di Meglio, Gisela & Pyka, Andreas & Rubalcaba, Luis, 2012. "Varieties of service economies in Europe," FZID Discussion Papers 44-2012, University of Hohenheim, Center for Research on Innovation and Services (FZID).
    12. Alan MacPherson & Vida Vanchan, 2010. "The Outsourcing of Industrial Design Services by Large US Manufacturing Companies," International Regional Science Review, , vol. 33(1), pages 3-30, January.
    13. Nicoletta Corrocher & Lucia Cusmano & Andrea Morrison, 2009. "Modes of innovation in knowledge-intensive business services evidence from Lombardy," Journal of Evolutionary Economics, Springer, vol. 19(2), pages 173-196, April.
    14. Bruce Tether, 2003. "The sources and aims of innovation in services: Variety between and within sectors," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 12(6), pages 481-505.
    15. Nabil Amara & Réjean Landry & David Doloreux, 2008. "Patterns of innovation in knowledge-intensive business services," The Service Industries Journal, Taylor & Francis Journals, vol. 29(4), pages 407-430, June.
    16. Ina Drejer, 2002. "A Schumpeterian Perspective on Service Innovation," DRUID Working Papers 02-09, DRUID, Copenhagen Business School, Department of Industrial Economics and Strategy/Aalborg University, Department of Business Studies.
    17. Stephen P. Osborne, 2010. "Delivering Public Services: Time for a new theory?," Public Management Review, Taylor & Francis Journals, vol. 12(1), pages 1-10, January.
    18. Camisón, César & Monfort-Mir, Vicente M., 2012. "Measuring innovation in tourism from the Schumpeterian and the dynamic-capabilities perspectives," Tourism Management, Elsevier, vol. 33(4), pages 776-789.
    19. Orfila-Sintes, Francina & Mattsson, Jan, 2009. "Innovation behavior in the hotel industry," Omega, Elsevier, vol. 37(2), pages 380-394, April.
    20. Immacolata Vellecco & Alessandra Mancino, 2015. "Le reti del Terzo Settore e la sfida per l?integrazione degli immigrati," ECONOMIA E DIRITTO DEL TERZIARIO, FrancoAngeli Editore, vol. 2015(1), pages 155-172.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:servic:v:31:y:2010:i:1:p:7-20. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/FSIJ20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.