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La dynamique de l’innovation et du changement dans les services de soins aux personnes âgées

Listed author(s):
  • Faridah Djellal

    ()

    (CLERSE - Centre lillois d'études et de recherches sociologiques et économiques - CNRS - Centre National de la Recherche Scientifique - Université Lille 1 - Sciences et technologies)

  • Faïz Gallouj

    ()

    (CLERSE - Centre lillois d'études et de recherches sociologiques et économiques - CNRS - Centre National de la Recherche Scientifique - Université Lille 1 - Sciences et technologies)

  • Karim Gallouj

    (Centre Hospitalier de Tourcoing)

Le vieillissement et l’innovation sont souvent considérés comme des phénomènes contradictoires. Cet article, consacré à l’innovation et au changement dans les services de soins aux personnes âgées (SSPA), vise à tenter de rompre avec ce préjugé. En s’appuyant en particulier sur une définition des SSPA inspirée de l’économie des services, cet article propose une grille simple d’analyse de l’innovation en termes de « cibles ». Ces cibles, qui permettent de contourner les catégories économiques habituelles (innovation de produit, innovation de process) sont les suivantes : les formules d’accueil, les technologies (matérielles et immatérielles), les services offerts, l’environnement humain (soignants et parents), l’environnement institutionnel.

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File URL: https://halshs.archives-ouvertes.fr/halshs-01247781/document
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Paper provided by HAL in its series Post-Print with number halshs-01247781.

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Date of creation: 2004
Publication status: Published in Revue française des affaires sociales, La documentation française, 2004, 47 (3), pp.139-169
Handle: RePEc:hal:journl:halshs-01247781
Note: View the original document on HAL open archive server: https://halshs.archives-ouvertes.fr/halshs-01247781
Contact details of provider: Web page: https://hal.archives-ouvertes.fr/

References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:

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  1. Camal Gallouj & Faïz Gallouj, 1996. "L'innovation dans les services," Post-Print hal-01111983, HAL.
  2. Faridah Djellal & Camal Gallouj & Faïz Gallouj & Karim Gallouj, 2004. "L’hôpital innovateur : de l'innovation médicale à l'innovation de service," Post-Print hal-01111760, HAL.
  3. Sahal, Devendra, 1985. "Technological guideposts and innovation avenues," Research Policy, Elsevier, vol. 14(2), pages 61-82, April.
  4. Sophie Boutillier & Faridah Djellal & Faïz Gallouj & Blandine Laperche & Dimitri Uzunidis, 2012. "L’innovation verte," Post-Print halshs-01112008, HAL.
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