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Les stratégies de productivité dans les services : assimilation, particularisme et intégration

Author

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  • Faridah Djellal

    (CLERSE - Centre Lillois d’Études et de Recherches Sociologiques et Économiques - UMR 8019 - Université de Lille - ULCO - Université du Littoral Côte d'Opale - CNRS - Centre National de la Recherche Scientifique)

  • Faïz Gallouj

    (CLERSE - Centre Lillois d’Études et de Recherches Sociologiques et Économiques - UMR 8019 - Université de Lille - ULCO - Université du Littoral Côte d'Opale - CNRS - Centre National de la Recherche Scientifique)

Abstract

Productivity in its relationships with services raises two issues : a definition and measurement issue, on the one hand, and an issue related to the productivity strategies implemented, on the other hand. This article addresses both issues, focusing more on the latter. Our goal is to account for the various productivity strategies implemented within services firms and to analyse their implications in terms of productivity definition and measurement. This analysis will allow us to discuss the role of the productivity concept within Regulation Theory and the relevance of the « productivity regime concept » in a post-fordist economy of services, quality and innovation.

Suggested Citation

  • Faridah Djellal & Faïz Gallouj, 2007. "Les stratégies de productivité dans les services : assimilation, particularisme et intégration," Post-Print halshs-01113876, HAL.
  • Handle: RePEc:hal:journl:halshs-01113876
    Note: View the original document on HAL open archive server: https://halshs.archives-ouvertes.fr/halshs-01113876
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    File URL: https://halshs.archives-ouvertes.fr/halshs-01113876/document
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    References listed on IDEAS

    as
    1. Jean Gadrey & Florence Jany-Catrice, 2005. "Les nouveaux indicateurs de richesse," Post-Print halshs-00198357, HAL.
    2. Faridah Djellal & Dominique Francoz & Camal Gallouj & Faïz Gallouj & Yves Jacquin, 2003. "Revising the definition of research and development in the light of the specificities of services," Science and Public Policy, Oxford University Press, vol. 30(6), pages 415-429, December.
    3. Pavitt, Keith, 1984. "Sectoral patterns of technical change: Towards a taxonomy and a theory," Research Policy, Elsevier, vol. 13(6), pages 343-373, December.
    4. FaÏz Gallouj, 2009. "Services and Innovation," Post-Print halshs-01113947, HAL.
    5. Faridah Djellal & Camal Gallouj & FaÏz Gallouj & Karim Gallouj, 2004. "L’hôpital innovateur : de l'innovation médicale à l'innovation de service," Post-Print hal-01111760, HAL.
    6. Jean Gadrey, 2002. "La théorie de la régulation à l'épreuve de l'économie de la qualité et du service," Post-Print halshs-00006851, HAL.
    7. Petit, Pascal, 1998. "Formes structurelles et régimes de croissance de l'après fordisme," CEPREMAP Working Papers (Couverture Orange) 9818, CEPREMAP.
    8. Sophie Boutillier & Faridah Djellal & FaÏz Gallouj & Blandine Laperche & Dimitri Uzunidis, 2012. "L’innovation verte," Post-Print halshs-01112008, HAL.
    9. FaÏz Gallouj, 1998. "Les trajectoires de l’innovation dans les services : vers un enrichissement des taxonomies évolutionnistes," Post-Print halshs-01114020, HAL.
    10. FaÏz Gallouj, 1994. "Economie de l'innovation dans les services," Post-Print hal-01111989, HAL.
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