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The Innovation Gap and the Performance Gap in the Service Economies: A Problem for Public Policy

In: The Handbook of Innovation and Services

Author

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  • Faridah Djellal
  • Faïz Gallouj

Abstract

This Handbook brings together 49 international specialists to address an issue of increasing importance for the world’s post-industrial economies; innovation as it relates to services.

Suggested Citation

  • Faridah Djellal & Faïz Gallouj, 2010. "The Innovation Gap and the Performance Gap in the Service Economies: A Problem for Public Policy," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), The Handbook of Innovation and Services, chapter 27, Edward Elgar Publishing.
    • Handle: RePEc:elg:eechap:12872_27
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    References listed on IDEAS

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    1. Vandermerwe, Sandra & Rada, Juan, 1988. "Servitization of business: Adding value by adding services," European Management Journal, Elsevier, vol. 6(4), pages 314-324, December.
    2. Faridah Djellal & Faïz Gallouj, 2006. "Innovation in care services for the elderly," The Service Industries Journal, Taylor & Francis Journals, vol. 26(3), pages 303-327, April.
    3. Gallouj, Faiz & Weinstein, Olivier, 1997. "Innovation in services," Research Policy, Elsevier, vol. 26(4-5), pages 537-556, December.
    4. Faïz Gallouj, 2002. "Innovation in the Service Economy," Books, Edward Elgar Publishing, number 2391.
    5. Faridah Djellal & Faïz Gallouj, 2007. "Les services publics à l'épreuve de la productivité et la productivité à l'épreuve des services publics," Revue d'économie industrielle, De Boeck Université, vol. 0(3), pages 2-2.
    6. Sylvain Lenfle & Christophe Midler, 2003. "Innovation in Automative Telematics Services: Characteristics of the Field and Management Priciples," Post-Print hal-00262930, HAL.
    7. Luis Rubalcaba, 2006. "Which policy for innovation in services?," Science and Public Policy, Oxford University Press, vol. 33(10), pages 745-756, December.
    8. Jean Gadrey & Florence Jany-Catrice, 2005. "Les nouveaux indicateurs de richesse," Post-Print halshs-00198357, HAL.
    9. Faridah Djellal & Faïz Gallouj, 2012. "L'innovation dans les services publics," Revue française d'économie, Presses de Sciences-Po, vol. 0(2), pages 97-142.
    10. Faridah Djellal & Dominique Francoz & Camal Gallouj & Faïz Gallouj & Yves Jacquin, 2003. "Revising the definition of research and development in the light of the specificities of services," Science and Public Policy, Oxford University Press, vol. 30(6), pages 415-429, December.
    11. Faridah Djellal & Faïz Gallouj, 2006. "Innovation, services, emplois," Post-Print halshs-00199647, HAL.
    12. Faridah Djellal & Faïz Gallouj, 1999. "Services and the search for relevant innovation indicators: a review of national and international surveys," Science and Public Policy, Oxford University Press, vol. 26(4), pages 218-232, August.
    13. Faïz Gallouj, 2002. "Innovation in the service economy: the new wealth of nations," Post-Print halshs-00198409, HAL.
    14. André Barcet & Joël Bonamy, 1999. "Eléments pour une théorie de l'intégration biens /services," Post-Print halshs-00144041, HAL.
    15. Faïz Gallouj, 1998. "Innovating in reverse: services and the reverse product cycle," Post-Print halshs-01114103, HAL.
    16. Faridah Djellal & Faïz Gallouj, 2008. "Measuring and Improving Productivity in Services," Books, Edward Elgar Publishing, number 12734.
    17. Andrew Davies, 2004. "Moving base into high-value integrated solutions: a value stream approach," Industrial and Corporate Change, Oxford University Press and the Associazione ICC, vol. 13(5), pages 727-756, October.
    18. Faridah Djellal & Faïz Gallouj, 2001. "Patterns of innovation organisation in service firms: postal survey results and theoretical models," Science and Public Policy, Oxford University Press, vol. 28(1), pages 57-67, February.
    19. Faïz Gallouj, 1997. "Towards a neo-Schumpeterian theory of innovation in services?," Science and Public Policy, Oxford University Press, vol. 24(6), pages 405-420, December.
    20. Faïz Gallouj, 1994. "Economie de l'innovation dans les services," Post-Print hal-01111989, HAL.
    21. Faridah Djellal & Faïz Gallouj, 2008. "Measuring and Improving Productivity in Services: Issues, Strategies and Challenges," Post-Print hal-01111758, HAL.
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    Cited by:

    1. Kirsi Hyytinen & Sampsa Ruutur & Mika Nieminen & Faïz Gallouj & Marja Toivonen, 2014. "Evaluation of services linked to the sustainability: a dynamic and multi-criteria approach," Post-Print hal-01111817, HAL.
    2. Kirsi Hyttinen & Sampsa Ruutu & Mika Nieminen & Faiz Gallouj & Marja Toivonen, 2014. "A system dynamic and multi-criteria evaluation of innovations in environmental services," ECONOMICS AND POLICY OF ENERGY AND THE ENVIRONMENT, FrancoAngeli Editore, vol. 2014(3), pages 29-52.

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