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Fifteen Advances in Service Innovation Studies

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  • Faridah Djellal

    (CLERSÉ - Centre Lillois d’Études et de Recherches Sociologiques et Économiques - UMR 8019 - Université de Lille - CNRS - Centre National de la Recherche Scientifique)

  • Faïz Gallouj

    (CLERSÉ - Centre Lillois d’Études et de Recherches Sociologiques et Économiques - UMR 8019 - Université de Lille - CNRS - Centre National de la Recherche Scientifique)

Abstract

Service innovation studies (SIS) is a relatively young field of research. Its existence is the result of the convergence between two originally independent research trajectories: service studies and innovation studies. Despite its newness, this field is relatively prolific and has already given rise to a number of ‘surveys’. Carrying out our own survey of these surveys, our objective in this chapter is to compile a list of what we consider the 15 major advances made in the SIS field since its advent. These advances can be divided into two groups. The first group reflects changes in recognition of SIS, in the general theoretical perspectives favoured, and in understanding of the fundamental nature of service innovation. The second encompasses advances in innovation modes and advances in institutional and regulation arrangements. The conclusion sketches out a certain number of research challenges to be addressed in the future.
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  • Faridah Djellal & Faïz Gallouj, 2018. "Fifteen Advances in Service Innovation Studies," Post-Print hal-01672567, HAL.
    • Handle: RePEc:hal:journl:hal-01672567
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    Cited by:

    1. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2020. "Towards a servitization of innovation networks: a mapping," Public Management Review, Taylor & Francis Journals, vol. 22(9), pages 1368-1397, July.
    2. Ada Scupola & Lars Fuglsang & Faiz Gallouj & Anne Vorre Hansen, 2021. "Understandings of Social Innovation within the Danish Public Sector: A Literature Review," Administrative Sciences, MDPI, vol. 11(2), pages 1-18, May.
    3. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2019. "Towards a servitization of innovation networks: from traditional innovation networks to public service innovation networks for social innovation," Post-Print halshs-03177975, HAL.
    4. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Les services dans les réseaux d'innovation et les réseaux d'innovation dans les services : des réseaux d'innovation traditionnels (RIT) aux réseaux d'innovation de service public (RISP)," Working Papers halshs-01934289, HAL.
    5. Céline Merlin-Brogniart & Simon Nadel, 2021. "Specificities of environmental innovation dynamics in service firms: the French case," Journal of Evolutionary Economics, Springer, vol. 31(2), pages 451-473, April.
    6. Alberto Peralta & Luis Rubalcaba, 2021. "How Governance Paradigms and Other Drivers Affect Public Managers’ Use of Innovation Practices. A PLS-SEM Analysis and Model," Mathematics, MDPI, vol. 9(9), pages 1-28, May.
    7. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public Service Innovation Networks (PSINs): Collaborating for Innovation and Value Creation," Working Papers halshs-01934275, HAL.
    8. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Services in innovation networks and innovation networks in services: from traditional innovation networks (TINs) to public service innovation networks (PSINs)," Post-Print halshs-01934282, HAL.

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