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Innovation gap, performance gap and policy gap in the service economies

Listed author(s):
  • Faridah Djellal

    (CLERSE - Centre lillois d'études et de recherches sociologiques et économiques - CNRS - Centre National de la Recherche Scientifique - Université de Lille, Sciences et Technologies)

  • Faïz Gallouj

    (CLERSE - CLERSE - Centre lillois d'études et de recherches sociologiques et économiques - CNRS - Centre National de la Recherche Scientifique - Université de Lille, Sciences et Technologies)

This work is devoted to an analysis of the innovation-performance relationship in contemporary developed economies. It reveals a double « gap » relating to innovation and performance. The « innovation gap » reflects the difference between the reality of innovation produced in an economy and what traditional innovation indicators (R&D, patents) capture. As for the « performance gap », this measures the difference between the reality of performance in an economy and the performance assessed by traditional economic tools (mainly productivity and growth). It reflects a hidden performance, invisible to these tools. These two « gaps » blur the innovation-performance relationship. They are behind a certain number of paradoxes which this work intends to explain, and they lead one to question the legitimacy of some public policies which support innovation.

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File URL: https://hal.archives-ouvertes.fr/hal-01111800/document
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Paper provided by HAL in its series Working Papers with number hal-01111800.

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Date of creation: Jul 2009
Publication status: Published in [Research Report] University Lille 1, CLERSE. 2009
Handle: RePEc:hal:wpaper:hal-01111800
Note: View the original document on HAL open archive server: https://hal.archives-ouvertes.fr/hal-01111800
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  1. André Barcet & Joël Bonamy, 1999. "Eléments pour une théorie de l'intégration biens /services," Post-Print halshs-00144041, HAL.
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  3. Vandermerwe, Sandra & Rada, Juan, 1988. "Servitization of business: Adding value by adding services," European Management Journal, Elsevier, vol. 6(4), pages 314-324, December.
  4. Faridah Djellal & Faïz Gallouj, 1999. "Services and the search for relevant innovation indicators: a review of national and international surveys," Science and Public Policy, Oxford University Press, vol. 26(4), pages 218-232, August.
  5. Faridah Djellal & Faïz Gallouj, 2006. "Innovation in care services for the elderly," The Service Industries Journal, Taylor & Francis Journals, vol. 26(3), pages 303-327, April.
  6. Faïz Gallouj, 2002. "Innovation in the Service Economy: the New Wealth of Nations," Post-Print hal-01111977, HAL.
  7. Faridah Djellal & Faïz Gallouj, 2007. "Les services publics à l'épreuve de la productivité et la productivité à l'épreuve des services publics," Revue d'économie industrielle, De Boeck Université, vol. 0(3), pages 2-2.
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  9. Sylvain Lenfle & Christophe Midler, 2003. "Innovation in Automative Telematics Services: Characteristics of the Field and Management Priciples," Post-Print hal-00262930, HAL.
  10. Faridah Djellal & Faïz Gallouj, 2008. "Measuring and Improving Productivity in Services," Books, Edward Elgar Publishing, number 12734.
  11. Jean Gadrey & Florence Jany-Catrice, 2005. "Les nouveaux indicateurs de richesse," Post-Print halshs-00198357, HAL.
  12. Andrew Davies, 2004. "Moving base into high-value integrated solutions: a value stream approach," Industrial and Corporate Change, Oxford University Press, vol. 13(5), pages 727-756, October.
  13. Jean Gadrey & Faïz Gallouj, 1998. "The Provider-Customer Interface in Business and Professional Services," The Service Industries Journal, Taylor & Francis Journals, vol. 18(2), pages 01-15, April.
  14. Faridah Djellal & Dominique Francoz & Camal Gallouj & Faïz Gallouj & Yves Jacquin, 2003. "Revising the definition of research and development in the light of the specificities of services," Science and Public Policy, Oxford University Press, vol. 30(6), pages 415-429, December.
  15. Faridah Djellal & Faïz Gallouj, 2001. "Patterns of innovation organisation in service firms: postal survey results and theoretical models," Science and Public Policy, Oxford University Press, vol. 28(1), pages 57-67, February.
  16. Niehans, Jurg, 1983. "Financial innovation, multinational banking, and monetary policy," Journal of Banking & Finance, Elsevier, vol. 7(4), pages 537-551, December.
  17. Sundbo, Jon & Orfila-Sintes, Francina & Sorensen, Flemming, 2007. "The innovative behaviour of tourism firms--Comparative studies of Denmark and Spain," Research Policy, Elsevier, vol. 36(1), pages 88-106, February.
  18. Faridah Djellal & Faïz Gallouj, 2002. "Nouvelle économie des services et innovation," Post-Print halshs-00198313, HAL.
  19. Faridah Djellal & Faïz Gallouj, 2008. "Measuring and Improving Productivity in Services: Issues, Strategies and Challenges," Post-Print hal-01111758, HAL.
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