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Les services publics à l’épreuve de la productivité et la productivité à l’épreuve des services publics

Listed author(s):
  • Faridah Djellal

    (CLERSE - CLERSE - Centre lillois d'études et de recherches sociologiques et économiques - CNRS - Université Lille 1 - Sciences et technologies)

  • Faïz Gallouj

    (CLERSE - CLERSE - Centre lillois d'études et de recherches sociologiques et économiques - CNRS - Université Lille 1 - Sciences et technologies)

This paper is devoted to an old question, but which faces a sharp renewed interest: productivity in its relationship with public services. Public services constitute a particularly difficult challenge for productivity (its definition, its evaluation, but also its strategic implementation), insofar as they add to the traditional difficulties induced by the service dimension of the output, other difficulties related to its public (or non-market) dimension. This survey aims at accounting, on the one hand, for these analytical difficulties, and on the other hand, for a certain number of measurement experiments (traditional index methods, frontier techniques). It also aims at highlighting the advantage of more critical alternate frameworks, which question the relevance of the productivity concept.

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File URL: https://halshs.archives-ouvertes.fr/halshs-01113831/document
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Paper provided by HAL in its series Post-Print with number halshs-01113831.

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Date of creation: 28 Sep 2006
Publication status: Published in 16th International Conference of RESER, « Services Governance and Public Policy », , Sep 2006, Lisbon, Portugal. pp.25 - 54, 2006, <10.4000/rei.1963>
Handle: RePEc:hal:journl:halshs-01113831
DOI: 10.4000/rei.1963
Note: View the original document on HAL open archive server: https://halshs.archives-ouvertes.fr/halshs-01113831
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  2. Johnes, Geraint & Johnes, Jill, 1993. "Measuring the Research Performance of UK Economics Departments: An Application of Data Envelopment Analysis," Oxford Economic Papers, Oxford University Press, vol. 45(2), pages 332-347, April.
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  8. Victor R. Fuchs, 1969. "Production and Productivity in the Service Industries," NBER Books, National Bureau of Economic Research, Inc, number fuch69-1, December.
  9. Bruce Hollingsworth & P.J. Dawson & N. Maniadakis, 1999. "Efficiency measurement of health care: a review of non‐parametric methods and applications," Health Care Management Science, Springer, vol. 2(3), pages 161-172, July.
  10. Jean Gadrey & Edwige Ghillebaert & Faïz Gallouj, 1997. "Analyser les prestations de cohésion sociale « hors cadre » des services publics et leur coût. Le cas des relations de guichet à La Poste," Working Papers hal-01111932, HAL.
  11. Hill, T P, 1977. "On Goods and Services," Review of Income and Wealth, International Association for Research in Income and Wealth, vol. 23(4), pages 315-338, December.
  12. Heinz Handler & Bertrand Koebel & Philipp Reiss & Margit Schratzenstaller, 2005. "The Size and Performance of Public Sector Activities in Europe," WIFO Working Papers 246, WIFO.
  13. Charnes, A. & Cooper, W. W. & Rhodes, E., 1978. "Measuring the efficiency of decision making units," European Journal of Operational Research, Elsevier, vol. 2(6), pages 429-444, November.
  14. Ouellette, Pierre & Vierstraete, Valerie, 2004. "Technological change and efficiency in the presence of quasi-fixed inputs: A DEA application to the hospital sector," European Journal of Operational Research, Elsevier, vol. 154(3), pages 755-763, May.
  15. Jaldell, Henrik, 2005. "Output specification and performance measurement in fire services: An ordinal output variable approach," European Journal of Operational Research, Elsevier, vol. 161(2), pages 525-535, March.
  16. Drake, Leigh & Simper, R., 2003. "The measurement of English and Welsh police force efficiency: A comparison of distance function models," European Journal of Operational Research, Elsevier, vol. 147(1), pages 165-186, May.
  17. Odeck, James, 2000. "Assessing the relative efficiency and productivity growth of vehicle inspection services: An application of DEA and Malmquist indices," European Journal of Operational Research, Elsevier, vol. 126(3), pages 501-514, November.
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