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Les services publics à l’épreuve de la productivité et la productivité à l’épreuve des services publics

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  • Faridah Djellal

    (CLERSE - Centre Lillois d’Études et de Recherches Sociologiques et Économiques - UMR 8019 - Université de Lille, Sciences et Technologies - ULCO - Université du Littoral Côte d'Opale - CNRS - Centre National de la Recherche Scientifique)

  • Faïz Gallouj

    (CLERSE - Centre Lillois d’Études et de Recherches Sociologiques et Économiques - UMR 8019 - Université de Lille, Sciences et Technologies - ULCO - Université du Littoral Côte d'Opale - CNRS - Centre National de la Recherche Scientifique)

Abstract

This paper is devoted to an old question, but which faces a sharp renewed interest: productivity in its relationship with public services. Public services constitute a particularly difficult challenge for productivity (its definition, its evaluation, but also its strategic implementation), insofar as they add to the traditional difficulties induced by the service dimension of the output, other difficulties related to its public (or non-market) dimension. This survey aims at accounting, on the one hand, for these analytical difficulties, and on the other hand, for a certain number of measurement experiments (traditional index methods, frontier techniques). It also aims at highlighting the advantage of more critical alternate frameworks, which question the relevance of the productivity concept.

Suggested Citation

  • Faridah Djellal & Faïz Gallouj, 2006. "Les services publics à l’épreuve de la productivité et la productivité à l’épreuve des services publics," Post-Print halshs-01113831, HAL.
  • Handle: RePEc:hal:journl:halshs-01113831 DOI: 10.4000/rei.1963 Note: View the original document on HAL open archive server: https://halshs.archives-ouvertes.fr/halshs-01113831
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    References listed on IDEAS

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    Cited by:

    1. Faridah Djellal & Faïz Gallouj, 2009. "Innovation gap, performance gap and policy gap in the service economies," Working Papers hal-01111800, HAL.
    2. Marie-Andrée Caron & Hugues Boisvert, 2015. "Contrôle de gestion et gouvernance de l'université : la comptabilité comme ressource discursive de la performance," Post-Print hal-01188554, HAL.
    3. Faridah Djellal & Faïz Gallouj, 2010. "The Innovation Gap and the Performance Gap in the Service Economies: A Problem for Public Policy," Chapters,in: The Handbook of Innovation and Services, chapter 27 Edward Elgar Publishing.
    4. Pierre Labarthe & Faïz Gallouj & Catherine Laurent, 2013. "Privatisation of farm advisory services and evolution of the quality of evidence
      [Privatisation du conseil et évolution de la qualité des preuves produites pour les agriculteurs]
      ," Post-Print hal-01672632, HAL.
    5. Faridah Djellal & FaÏz Gallouj, 2011. "Innovation dans les services, performance et politique publique," Post-Print halshs-00749594, HAL.
    6. Faridah Djellal & Faïz Gallouj, 2008. "L'innovation gap et le performance gap dans les économies de services : un défi pour les politiques publiques," Post-Print halshs-01113900, HAL.

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