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Le « casse-tête » de la mesure de l'innovation dans les services : enquête sur les enquêtes

Author

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  • Faridah Djellal
  • Faïz Gallouj

Abstract

[fre] Après avoir été longtemps négligée, l'innovation dans les services fait désormais l'objet d'enquêtes nationales et internationales. Il s'agit, dans cet article, de rendre compte de ces enquêtes, qui se partagent en groupes reflétant des approches théoriques de l'innovation différentes (approches technologistes par opposition aux approches servicielles et intégratrices). Il s'agit également d'examiner (et d'interpréter sur le plan théorique) les limites méthodologiques de ces enquêtes, et en particulier de mettre en évidence les difficultés de comparaison qu'elles entraînent. [eng] Having been ignored for a long time, innovation in services is now the object of surveys af both the national and international level. The aim of the present article is to review these surveys, which divide up into groups reflecting a range of different theoretical approaches to innovation. It also attempts to examine (and to interpret in theoretical terms) the methodological limits of these studies, and in particular to highlight the difficulties of comparison that they entail.

Suggested Citation

  • Faridah Djellal & Faïz Gallouj, 2000. "Le « casse-tête » de la mesure de l'innovation dans les services : enquête sur les enquêtes," Revue d'Économie Industrielle, Programme National Persée, vol. 93(1), pages 7-28.
    • Handle: RePEc:prs:recind:rei_0154-3229_2000_num_93_1_1022
    DOI: 10.3406/rei.2000.1022
    Note: DOI:10.3406/rei.2000.1022
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    File URL: https://doi.org/10.3406/rei.2000.1022
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    Cited by:

    1. Céline Merlin-Brogniart & Simon Nadel, 2021. "Specificities of environmental innovation dynamics in service firms: the French case," Journal of Evolutionary Economics, Springer, vol. 31(2), pages 451-473, April.
    2. Mounir Amdaoud & Messaoud Zouikri, 2018. "Compétences externes et innovation: le cas des firmes de l'industrie manufacturière algérienne," Working Papers hal-04141692, HAL.
    3. Faridah Djellal & Faïz Gallouj, 2001. "L’organisation du processus d’innovation dans les services : les résultats d’une enquête postale," Post-Print halshs-01247790, HAL.
    4. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2001. "La recherche-développement dans les services. Tome 1 (Synthèse)," Working Papers hal-01111902, HAL.
    5. Samul Joanna & Skapska Elzbieta & Pankov Dmitrij, 2019. "Employees’ Competences in Knowledge-Intensive Business Sector – Comparative Analysis in Two Cee Countries," Studia Universitatis Babeș-Bolyai Oeconomica, Sciendo, vol. 64(1), pages 3-15, April.
    6. Faridah Djellal & Faïz Gallouj, 2005. "La relation innovation-emploi dans les services : un bilan et un agenda de recherche," Post-Print halshs-01113822, HAL.
    7. repec:ecr:col025:4438 is not listed on IDEAS
    8. Faridah Djellal & Faïz Gallouj, 2002. "A propos de la nature de l'innovation dans les services : les enseignements d'une enquête postale," Post-Print halshs-00198321, HAL.
    9. Faridah Djellal & Faïz Gallouj, 2007. "Les services publics à l'épreuve de la productivité et la productivité à l'épreuve des services publics," Revue d'économie industrielle, De Boeck Université, vol. 0(3), pages 2-2.
    10. Faridah Djellal & Camal Gallouj & Faïz Gallouj & Dominique Francoz & Yves Jacquin, 2001. "Réviser la définition de la recherche-développement à la lumière des spécificités des services," Post-Print halshs-01113816, HAL.

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