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Beyond productivity strategies in services

Author

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  • Faridah Djellal
  • Faïz Gallouj

Abstract

Productivity in its relationships with services raises two issues: a definition and measurement issue, on the one hand, and an issue related to the productivity strategies implemented, on the other hand. This article addresses both issues, focusing more on the latter. Our goal is to account for the various productivity strategies implemented within services firms and to analyse their implications in terms of productivity definition and measurement. This analysis will allow us to discuss the role of the productivity concept and the relevance of the « productivity regime concept » in a post-fordist economy of services, quality and innovation.
(This abstract was borrowed from another version of this item.)

Suggested Citation

  • Faridah Djellal & Faïz Gallouj, 2010. "Beyond productivity strategies in services," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 89-104.
    • Handle: RePEc:cai:jiedbu:jie_005_0089
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    Cited by:

    1. Alejandro Alcalá-Ordóñez & Francisco Alcalá-Olid & Pablo Juan Cárdenas-García, 2023. "Productivity of Services in the Countries of Central and Eastern Europe: Analysis Using Malmquist Indices," Economies, MDPI, vol. 11(3), pages 1-18, March.
    2. L. Rubalcaba & P. Windrum & F. Gallouj & Meglio Di & A. Pyka & J. Sundbo & M. Weber, 2011. "ServPPIN. The Contribution of Public and Private Services to European Growth and Welfare, and the Role of Public-Private Innovation Networks. Servppin Final Publishable Summary Report," Working Papers hal-01111787, HAL.
    3. Dhiab, H. & Labarthe, P. & Laurent, C., 2020. "How the performance rationales of organisations providing farm advice explain persistent difficulties in addressing societal goals in agriculture," Food Policy, Elsevier, vol. 95(C).
    4. Pierre Labarthe & Faïz Gallouj & Catherine E. Laurent, 2013. "Privatisation of farm advisory services and evolution of the quality of evidence [Privatisation du conseil et évolution de la qualité des preuves produites pour les agriculteurs]," Post-Print hal-01672632, HAL.

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