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The futures of the service economy in Europe: a foresight analysis

Author

Listed:
  • Faïz Gallouj

    (CLERSÉ - Centre Lillois d’Études et de Recherches Sociologiques et Économiques - UMR 8019 - Université de Lille - CNRS - Centre National de la Recherche Scientifique)

  • Matthias Weber

    (AIT - Austrian Institute of Technology [Vienna])

  • Metka Stare

    (University of Ljubljana)

  • Luis Rubalcaba

    (UAH - Universidad de Alcalá - University of Alcalá)

Abstract

The paper presents a signalling exercise with a view to trace emerging dynamics in the development of the services economy in Europe. These dynamics have a direct influence and will trigger off service innovation. Firstly, the drivers of the service economy are presented, many of them fostering service innovation as a way to face new societal and business challenges. Secondly, emerging developments are discussed to identify the most promising service innovation dynamics. Finally, foresight scenarios demonstrate possible future trends of the new service economy. These scenarios are based on a methodology developed and applied in the context of an EC-funded project on Sectoral Innovation Systems. This exercise is performed for the overall set of services activities although a particular focus is given on activities such as knowledge intensive business services and distributive trade services. Results indicate that emerging developments are those related to the reconciliation between industrialisation and customisation associated with ICT, ageing population, sustainable development and service regression and extension dynamics. The cases of knowledge intensive services and distributive trades have shown how different drivers and emerging developments are interrelated and establish different scenarios for future development.

Suggested Citation

  • Faïz Gallouj & Matthias Weber & Metka Stare & Luis Rubalcaba, 2015. "The futures of the service economy in Europe: a foresight analysis," Post-Print halshs-01133897, HAL.
    • Handle: RePEc:hal:journl:halshs-01133897
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-01133897
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    References listed on IDEAS

    as
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    Keywords

    Wholesale and Retail Trade; Europe; Knowledge-Intensive Services; Foresight; Future; Services;
    All these keywords.

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