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L'innovation dans les services publics

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Author Info

  • Faridah Djellal

    ()
    (CLERSE - Centre lillois d'études et de recherches sociologiques et économiques - CNRS : UMR8019 - Université Lille 1 - Sciences et Technologies)

  • Faïz Gallouj

    ()
    (CLERSE - Centre lillois d'études et de recherches sociologiques et économiques - CNRS : UMR8019 - Université Lille 1 - Sciences et Technologies)

Abstract

Après une longue phase de méconnaissance et de sous-estimation, la question de l'innovation dans les services est désormais prise au sérieux dans la théorie économique, comme dans les politiques publiques. Tel n'est pas encore toujours le cas de l'innovation dans les services publics. L'objectif de cet article est de proposer une relecture de la littérature sur l'innovation dans les services à la lumière des services publics. En nous appuyant sur la grille assimilation, démarcation, inversion et intégration souvent mobilisée pour rendre compte de l'innovation dans les services marchands, nous réexaminons la manière dont les principaux travaux réalisés durant deux décennies de recherche sur l'innovation dans les services prennent explicitement en compte - ou peuvent être extrapolés pour prendre en compte - l'innovation dans les services publics. Nous cherchons également à identifier les lacunes de cette littérature et à tracer des pistes de recherche et d'action.

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Bibliographic Info

Paper provided by HAL in its series Post-Print with number hal-00758079.

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Date of creation: 01 Oct 2012
Date of revision:
Publication status: Published, Revue Française d'Economie, 2012, vol XXVII, 97-142
Handle: RePEc:hal:journl:hal-00758079

Note: View the original document on HAL open archive server: http://hal.archives-ouvertes.fr/hal-00758079
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Web page: http://hal.archives-ouvertes.fr/

Related research

Keywords: Innovation; service public;

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Cited by:
  1. Fernandes, Cristina & Ferreira, João & Raposo, Mario, 2013. "Drivers to firm innovation and their effects on performance: An international comparison," MPRA Paper 46776, University Library of Munich, Germany.
  2. Fernandes, Cristina & Ferreira, João & Marques, Carla, 2011. "KIBS Innovation Management Capability in Rural Portuguese Regions: Empirical Evidence," MPRA Paper 47005, University Library of Munich, Germany.
  3. Noronha, Teresa, 2013. "KIBS in Peripheral Regions: Major Outlines," Spatial and Organizational Dynamics Discussion Papers 2013-4, CIEO-Research Centre for Spatial and Organizational Dynamics, University of Algarve.
  4. Desislava Kolarova, 2006. "Microeconomic Aspects in Business Services’ Development: the Case of Bulgaria," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 2, pages 90-119.
  5. Faïz Gallouj & Maria Savona, 2009. "Innovation in services: a review of the debate and a research agenda," Journal of Evolutionary Economics, Springer, vol. 19(2), pages 149-172, April.
  6. Antje Burmeister & Faridah Djellal, 2004. "L'impact des technologies de l'information sur l'organisation spatiale des activités de services : le cas du transport routier de marchandises et des services intensifs en connaissance," Innovations, De Boeck Université, vol. 19(1), pages 53-73.

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