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Public service innovation networks (PSINs): an instrument for collaborative innovation and value co-creation in public service(s)

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  • Benoît Desmarchelier

    (CLERSE - Centre Lillois d’Études et de Recherches Sociologiques et Économiques - UMR 8019 - Université de Lille - ULCO - Université du Littoral Côte d'Opale - CNRS - Centre National de la Recherche Scientifique)

  • Faridah Djellal

    () (CLERSE - Centre Lillois d’Études et de Recherches Sociologiques et Économiques - UMR 8019 - Université de Lille - ULCO - Université du Littoral Côte d'Opale - CNRS - Centre National de la Recherche Scientifique)

  • Faïz Gallouj

    () (CLERSE - Centre Lillois d’Études et de Recherches Sociologiques et Économiques - UMR 8019 - Université de Lille - ULCO - Université du Littoral Côte d'Opale - CNRS - Centre National de la Recherche Scientifique)

Abstract

This article is devoted to a new network form that is developing within the New Public Governance paradigm, namely "Public Service Innovation Networks" (PSINs). PSINs are multi-agent collaborative arrangements that develop within public services (sectoral perspective) or within public service (functional perspective), spontaneously or at the instigation of local, national or European public policies. They mobilize a variable number of public and private agents, especially citizens, to co-produce innovations and ultimately contribute to value co-creation. This article aims to deepen the definition and description of PSINs, especially in comparison with other known network forms, and to examine in particular how PSINs are formed and function to co-create, more or less efficiently, value in public service(s) through innovation.

Suggested Citation

  • Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Public service innovation networks (PSINs): an instrument for collaborative innovation and value co-creation in public service(s)," Working Papers halshs-01934284, HAL.
  • Handle: RePEc:hal:wpaper:halshs-01934284
    Note: View the original document on HAL open archive server: https://halshs.archives-ouvertes.fr/halshs-01934284
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    References listed on IDEAS

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    1. Ben R. Martin, 2016. "Twenty challenges for innovation studies," Science and Public Policy, Oxford University Press, vol. 43(3), pages 432-450.
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    3. Lars Fuglsang, 2010. "Bricolage and invisible innovation in public service innovation," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 67-87.
    4. Holland, John H & Miller, John H, 1991. "Artificial Adaptive Agents in Economic Theory," American Economic Review, American Economic Association, vol. 81(2), pages 365-371, May.
    5. Jean Hartley, 2005. "Innovation in Governance and Public Services: Past and Present," Public Money & Management, Chartered Institute of Public Finance and Accountancy, vol. 25(1), pages 27-34, January.
    6. Mary Bryna Sanger & Martin A. Levin, 1992. "Using old stuff in new ways: Innovation as a case of evolutionary tinkering," Journal of Policy Analysis and Management, John Wiley & Sons, Ltd., vol. 11(1), pages 88-115.
    7. FaÏz Gallouj & Luis Rubalcaba & Paul Windrum, 2013. "Public-Private Innovation Networks in Services: the dynamics of cooperation in service innovation," Post-Print halshs-01112002, HAL.
    8. Franke, Nikolaus & Shah, Sonali, 2003. "How communities support innovative activities: an exploration of assistance and sharing among end-users," Research Policy, Elsevier, vol. 32(1), pages 157-178, January.
    9. Rob Atkinson, 1999. "Discourses of Partnership and Empowerment in Contemporary British Urban Regeneration," Urban Studies, Urban Studies Journal Limited, vol. 36(1), pages 59-72, January.
    10. Faïz Gallouj & Faridah Djellal, 2018. "A Research Agenda for Service Innovation," Post-Print hal-02390919, HAL.
    11. Wendy Hardyman & Kate L. Daunt & Martin Kitchener, 2015. "Value Co-Creation through Patient Engagement in Health Care: A micro-level approach and research agenda," Public Management Review, Taylor & Francis Journals, vol. 17(1), pages 90-107, January.
    12. Vickers, Ian & Lyon, Fergus & Sepulveda, Leandro & McMullin, Caitlin, 2017. "Public service innovation and multiple institutional logics: The case of hybrid social enterprise providers of health and wellbeing," Research Policy, Elsevier, vol. 46(10), pages 1755-1768.
    13. Jean Hartley, 2005. "Innovation in Governance and Public Services: Past and Present," Public Money & Management, Taylor & Francis Journals, vol. 25(1), pages 27-34, January.
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    Keywords

    public service; network; innovation; value; co-creation; co-production; collaboration;

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