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Collaborating for social innovation in public services: inside the black box of public service innovation networks for social innovation (PSINSIs)

Author

Listed:
  • Benoît Desmarchelier

    (Université de Lille)

  • Faridah Djellal

    (Université de Lille, CLERSÉ - Centre Lillois d’Études et de Recherches Sociologiques et Économiques - UMR 8019 - Université de Lille - CNRS - Centre National de la Recherche Scientifique)

  • Faïz Gallouj

    (Université de Lille, CLERSÉ - Centre Lillois d’Études et de Recherches Sociologiques et Économiques - UMR 8019 - Université de Lille - CNRS - Centre National de la Recherche Scientifique)

Abstract

This paper is given over to "Public Service Innovation Networks for Social Innovation" (PSINSIs), a multi-agent structural arrangement set up for the collaborative production of social innovation in public services. It begins by putting forward an analytical framework that makes it possible-from both the morphological and the functional points of view-to distinguish PSINSIs from other expressions of the innovation network concept. Then, using a rich set of empirical material collected within the Co-VAL European research project and consisting of 24 in-depth PSINSIs case studies undertaken in five European countries, it attempts to enter the black box of PSINSIs in order to better understand both the nature of social innovation at work and the modes of formation and functioning of these networks.

Suggested Citation

  • Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2021. "Collaborating for social innovation in public services: inside the black box of public service innovation networks for social innovation (PSINSIs)," Post-Print halshs-03177910, HAL.
    • Handle: RePEc:hal:journl:halshs-03177910
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-03177910
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    References listed on IDEAS

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    1. Benoit Desmarchelier & Faridah Djellal & Faïz Gallouj, 2020. "Public service innovation networks (PSINs) [Les réseaux d'innovation de service public (RISP)]," Post-Print hal-02982499, HAL.
    2. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2018. "Innovation in public services in the light of public administration paradigms and service innovation perspectives," Working Papers halshs-01934280, HAL.
    3. Faridah Djellal & Faïz Gallouj, 2012. "Social Innovation and Service Innovation," Springer Books, in: Hans-Werner Franz & Josef Hochgerner & Jürgen Howaldt (ed.), Challenge Social Innovation, edition 127, pages 119-137, Springer.
    4. Victor Pestoff & Stephen P. Osborne & Taco Brandsen, 2006. "Patterns of co-production in public services," Public Management Review, Taylor & Francis Journals, vol. 8(4), pages 591-595, December.
    5. Faïz Gallouj & Luis Rubalcaba & Paul Windrum, 2013. "Public-Private Innovation Networks in Services: the dynamics of cooperation in service innovation," Post-Print halshs-01112002, HAL.
    6. Faïz Gallouj & Faridah Djellal, 2018. "A Research Agenda for Service Innovation," Post-Print hal-02390919, HAL.
    7. Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2020. "Mapping social innovation networks: Knowledge intensive social services as systems builders," Technological Forecasting and Social Change, Elsevier, vol. 157(C).
    8. Vickers, Ian & Lyon, Fergus & Sepulveda, Leandro & McMullin, Caitlin, 2017. "Public service innovation and multiple institutional logics: The case of hybrid social enterprise providers of health and wellbeing," Research Policy, Elsevier, vol. 46(10), pages 1755-1768.
    9. Ben R. Martin, 2016. "Twenty challenges for innovation studies," Science and Public Policy, Oxford University Press, vol. 43(3), pages 432-450.
    10. Faiz Gallouj & Luis Rubalcaba & Marja Toivonen & Paul Windrum, 2018. "Understanding social innovation in services industries," Industry and Innovation, Taylor & Francis Journals, vol. 25(6), pages 551-569, July.
    11. Faridah Djellal & Faïz Gallouj, 2018. "Fifteen challenges for Service Innovation Studies," Chapters, in: Faïz Gallouj & Faridah Djellal (ed.), A Research Agenda for Service Innovation, chapter 1, pages 1-26, Edward Elgar Publishing.
    12. Pol, Eduardo & Ville, Simon, 2009. "Social innovation: Buzz word or enduring term?," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 38(6), pages 878-885, December.
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    15. Zahra, Shaker A. & Gedajlovic, Eric & Neubaum, Donald O. & Shulman, Joel M., 2009. "A typology of social entrepreneurs: Motives, search processes and ethical challenges," Journal of Business Venturing, Elsevier, vol. 24(5), pages 519-532, September.
    16. Gallouj, Faïz & Weber, K. Matthias & Stare, Metka & Rubalcaba, Luis, 2015. "The futures of the service economy in Europe: A foresight analysis," Technological Forecasting and Social Change, Elsevier, vol. 94(C), pages 80-96.
    17. Faïz Gallouj & Faridah Djellal (ed.), 2018. "A Research Agenda for Service Innovation," Books, Edward Elgar Publishing, number 17463.
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    Keywords

    innovation networks; public services; social innovation;
    All these keywords.

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