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Mapping social innovation networks: Knowledge intensive social services as systems builders

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  • Desmarchelier, Benoît
  • Djellal, Faridah
  • Gallouj, Faïz

Abstract

Social innovations are often seen as the product of social entrepreneurs. This paper instead asserts that social innovations are also routinized. This is the result of the appearance of a new type of actors: Knowledge Intensive Social Services (KISS). Like Knowledge Intensive Business Services (KIBS), KISS are consultancy organizations that provide their clients with specific knowledge to assist them in their innovation efforts. KISS differ from KIBS in that KISS agents are specializing in social innovations. KISS also involve third party agents - public and private - in the service relationship. We show that these connecting activities are creating growing social innovation networks. Despite being very dependent on the initial KISS actor, such networks can become more robust by interacting with other social innovation networks.

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  • Desmarchelier, Benoît & Djellal, Faridah & Gallouj, Faïz, 2020. "Mapping social innovation networks: Knowledge intensive social services as systems builders," Technological Forecasting and Social Change, Elsevier, vol. 157(C).
    • Handle: RePEc:eee:tefoso:v:157:y:2020:i:c:s0040162519315288
    DOI: 10.1016/j.techfore.2020.120068
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    References listed on IDEAS

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    4. Benoît Desmarchelier & Faridah Djellal & Faïz Gallouj, 2021. "Collaborating for social innovation in public services: inside the black box of public service innovation networks for social innovation (PSINSIs)," Post-Print halshs-03177910, HAL.
    5. Silvia Stuchi & Sonia Paulino & Faïz Gallouj, 2022. "Social Innovation in Active Mobility Public Services in the Megacity of Sao Paulo," Sustainability, MDPI, vol. 14(19), pages 1-16, September.
    6. Su-Hyun Berg & Jay Mitra, 2022. "Good Tech and Social Good: Value Creation by Korean Social and High-Tech Oriented Start-Ups," Journal of Entrepreneurship and Innovation in Emerging Economies, Entrepreneurship Development Institute of India, vol. 8(1), pages 29-45, January.
    7. Bing Xia & Kelei Wu & Peikun Guo & Yuan Sun & Jindong Wu & Jie Xu & Shifu Wang, 2022. "Multidisciplinary Innovation Adaptability of Campus Spatial Organization: From a Network Perspective," SAGE Open, , vol. 12(1), pages 21582440221, March.
    8. Angie-Lorena Riaño-Castillo & Gonzalo Maldonado Guzman & Ruben Michael Rodriguez González & Sandra Yesenia Pinzón Castro, 2021. "Impact of Social Innovation on Innovation and Business Growth in Mexico," International Business Research, Canadian Center of Science and Education, vol. 14(6), pages 1-59, June.
    9. Guckenbiehl, Peter & Corral de Zubielqui, Graciela & Lindsay, Noel, 2021. "Knowledge and innovation in start-up ventures: A systematic literature review and research agenda," Technological Forecasting and Social Change, Elsevier, vol. 172(C).

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