Advanced Search
MyIDEAS: Login

Do External Knowledge Sourcing Methods Matter in Service Innovation? Analysis of South Korean Service Firms

Contents:

Author Info

  • Ki H. Kang

    ()

  • Jina Kang

    (Technology Management, Economics, and Policy Program (TEMEP); Seoul National University)

Registered author(s):

    Abstract

    This paper analyses the effects of different external knowledge sourcing methods on service innovation performance. We identify three external knowledge sourcing methods: informal information transfer, R&D collaboration, and technology outsourcing. Three hypotheses are established to examine the relationship between these three external knowledge sourcing methods and service innovation. Our result shows that the relationship between the extent of external knowledge sourcing and service innovation performance varies depending on the particular external knowledge sourcing method. This research grants important implication to firms in selecting an appropriate external knowledge sourcing strategy in service industry.

    Download Info

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
    File URL: ftp://147.46.237.98/DP-08.pdf
    File Function: First version, 2009
    Download Restriction: no

    Bibliographic Info

    Paper provided by Seoul National University; Technology Management, Economics, and Policy Program (TEMEP) in its series TEMEP Discussion Papers with number 200908.

    as in new window
    Length: 30 pages
    Date of creation: Aug 2009
    Date of revision: Aug 2009
    Handle: RePEc:snv:dp2009:200908

    Contact details of provider:
    Postal: 599 Gwanak-Ro, Gwanak-Gu, Seoul 151-744
    Phone: +82-2-880-8386
    Fax: +82-2-873-7229
    Email:
    Web page: http://temep.snu.ac.kr/
    More information through EDIRC

    Related research

    Keywords: Service innovation; external knowledge sourcing method; informal information transfer; R&D collaboration; technology outsourcing.;

    This paper has been announced in the following NEP Reports:

    References

    References listed on IDEAS
    Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
    as in new window
    1. Licht, Georg & Moch, Dietmar, 1997. "Innovation and Information Technology in Services," ZEW Discussion Papers 97-20, ZEW - Zentrum für Europäische Wirtschaftsforschung / Center for European Economic Research.
    2. Michele Cincera & Lieselot Kempen & Bruno Van Pottelsberghe & Reinhilde Veugelers & Carolina Villegas Sanchez, 2003. "Productivity growth, R&D and the rôle of international collaborative agreements: some évidence for Belgian manufacturing companies," Brussels Economic Review, ULB -- Universite Libre de Bruxelles, vol. 46(3), pages 107-140.
    3. Bing-Sheng Teng, 2007. "Corporate Entrepreneurship Activities through Strategic Alliances: A Resource-Based Approach toward Competitive Advantage," Journal of Management Studies, Wiley Blackwell, vol. 44(1), pages 119-142, 01.
    4. Giulio Cainelli & Rinaldo Evangelista & Maria Savona, 2004. "The impact of innovation on economic performance in services," The Service Industries Journal, Taylor & Francis Journals, vol. 24(1), pages 116-130, January.
    5. John Hagedoorn & Geerte Hesen, 2007. "Contract Law and the Governance of Inter-Firm Technology Partnerships - An Analysis of Different Modes of Partnering and Their Contractual Implications," Journal of Management Studies, Wiley Blackwell, vol. 44(3), pages 342-366, 05.
    6. Drejer, Ina, 2004. "Identifying innovation in surveys of services: a Schumpeterian perspective," Research Policy, Elsevier, vol. 33(3), pages 551-562, April.
    7. Rothwell, R. & Freeman, C. & Horlsey, A. & Jervis, V. T. P. & Robertson, A. B. & Townsend, J., 1974. "SAPPHO updated - project SAPPHO phase II," Research Policy, Elsevier, vol. 3(3), pages 258-291, November.
    8. Tether, Bruce S. & Tajar, Abdelouahid, 2008. "The organisational-cooperation mode of innovation and its prominence amongst European service firms," Research Policy, Elsevier, vol. 37(4), pages 720-739, May.
    9. Granstrand, Ove & Sjolander, Soren, 1990. "The acquisition of technology and small firms by large firms," Journal of Economic Behavior & Organization, Elsevier, vol. 13(3), pages 367-386, June.
    10. Sirilli, Giorgio & Evangelista, Rinaldo, 1998. "Technological innovation in services and manufacturing: results from Italian surveys," Research Policy, Elsevier, vol. 27(9), pages 881-899, December.
    11. Okamuro, Hiroyuki, 2007. "Determinants of successful R&D cooperation in Japanese small businesses: The impact of organizational and contractual characteristics," Research Policy, Elsevier, vol. 36(10), pages 1529-1544, December.
    12. Ki H. Kang & Jina Kang, 2009. "How Do Firms Source External Knowledge for Innovation? Analyzing Effects of Different Knowledge Sourcing Methods," TEMEP Discussion Papers 200907, Seoul National University; Technology Management, Economics, and Policy Program (TEMEP), revised Aug 2009.
    13. Gallouj, Faiz & Weinstein, Olivier, 1997. "Innovation in services," Research Policy, Elsevier, vol. 26(4-5), pages 537-556, December.
    14. Aschhoff, Birgit & Schmidt, Tobias, 2006. "Empirical evidence on the success of R&D co-operation: Happy together?," ZEW Discussion Papers 06-59, ZEW - Zentrum für Europäische Wirtschaftsforschung / Center for European Economic Research.
    15. Andreas Pyka & Uwe Cantner, 1999. "Informal Networking and Industrial Life Cycles," Discussion Paper Series 181, Universitaet Augsburg, Institute for Economics.
    16. John Hagedoorn, 2002. "External Sources of Innovative Capabilities: The Preferences for Strategic Alliances or Mergers and Acquisitions," Journal of Management Studies, Wiley Blackwell, vol. 39(2), pages 167-188, 03.
    17. Rothwell, R. & Freeman, C. & Horsley, A. & Jervis, V. T. P. & Robertson, A. B. & Townsend, J., 1993. "SAPPHO updated -- project SAPPHO phase II," Research Policy, Elsevier, vol. 22(2), pages 110-110, April.
    18. Bruce Tether, 2005. "Do Services Innovate (Differently)? Insights from the European Innobarometer Survey," Industry and Innovation, Taylor & Francis Journals, vol. 12(2), pages 153-184.
    Full references (including those not matched with items on IDEAS)

    Citations

    Lists

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    Statistics

    Access and download statistics

    Corrections

    When requesting a correction, please mention this item's handle: RePEc:snv:dp2009:200908. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Jorn Altmann).

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.