Do External Knowledge Sourcing Methods Matter in Service Innovation? Analysis of South Korean Service Firms
AbstractThis paper analyses the effects of different external knowledge sourcing methods on service innovation performance. We identify three external knowledge sourcing methods: informal information transfer, R&D collaboration, and technology outsourcing. Three hypotheses are established to examine the relationship between these three external knowledge sourcing methods and service innovation. Our result shows that the relationship between the extent of external knowledge sourcing and service innovation performance varies depending on the particular external knowledge sourcing method. This research grants important implication to firms in selecting an appropriate external knowledge sourcing strategy in service industry.
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Bibliographic InfoPaper provided by Seoul National University; Technology Management, Economics, and Policy Program (TEMEP) in its series TEMEP Discussion Papers with number 200908.
Length: 30 pages
Date of creation: Aug 2009
Date of revision: Aug 2009
Service innovation; external knowledge sourcing method; informal information transfer; R&D collaboration; technology outsourcing.;
This paper has been announced in the following NEP Reports:
- NEP-ALL-2009-11-14 (All new papers)
- NEP-CSE-2009-11-14 (Economics of Strategic Management)
- NEP-INO-2009-11-14 (Innovation)
- NEP-IPR-2009-11-14 (Intellectual Property Rights)
- NEP-KNM-2009-11-14 (Knowledge Management & Knowledge Economy)
- NEP-SBM-2009-11-14 (Small Business Management)
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