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Le “ casse-tête ” de la mesure de l’innovation dans les services : enquête sur les enquêtes

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  • Faridah Djellal

    (CLERSÉ - Centre Lillois d’Études et de Recherches Sociologiques et Économiques - UMR 8019 - Université de Lille - CNRS - Centre National de la Recherche Scientifique)

  • Faïz Gallouj

    (CLERSÉ - Centre Lillois d’Études et de Recherches Sociologiques et Économiques - UMR 8019 - Université de Lille - CNRS - Centre National de la Recherche Scientifique)

Abstract

Après avoir été longtemps négligée, l'innovation dans les services fait désormais l'objet d'enquêtes nationales et internationales. Il s'agit, dans cet article, de rendre compte de ces enquêtes, qui se partagent en groupes reflétant des approches théoriques de l'innovation différentes (approches technologistes par opposition aux approches servicielles et intégratrices). Il s'agit également d'examiner (et d'interpréter sur le plan théorique) les limites méthodologiques de ces enquêtes, et en particulier de mettre en évidence les difficultés de comparaison qu'elles entraînent.

Suggested Citation

  • Faridah Djellal & Faïz Gallouj, 2000. "Le “ casse-tête ” de la mesure de l’innovation dans les services : enquête sur les enquêtes," Post-Print halshs-01133737, HAL.
    • Handle: RePEc:hal:journl:halshs-01133737
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-01133737
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    References listed on IDEAS

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    1. Camal Gallouj & Faïz Gallouj, 1996. "L'innovation dans les services," Post-Print hal-01111983, HAL.
    2. Sirilli, Giorgio & Evangelista, Rinaldo, 1998. "Technological innovation in services and manufacturing: results from Italian surveys," Research Policy, Elsevier, vol. 27(9), pages 881-899, December.
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    13. Jon Sundbo & Faïz Gallouj, 1998. "Innovation as a loosely coupled system in services," Post-Print halshs-01113675, HAL.
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    15. Faridah Djellal & Faïz Gallouj, 2006. "Innovation, services, emplois," Post-Print halshs-00199647, HAL.
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    Cited by:

    1. Faridah Djellal & Faïz Gallouj, 2002. "A propos de la nature de l’innovation dans les services : les enseignements d’une enquête postale," Post-Print halshs-01114130, HAL.
    2. Messaoud Zouikri & Mounir Amdaoud, 2018. "Compétences externes et innovation: le cas des firmes de l'industrie manufacturière algérienne," EconomiX Working Papers 2018-37, University of Paris Nanterre, EconomiX.
    3. Faridah Djellal & Faïz Gallouj, 2005. "La relation innovation-emploi dans les services : un bilan et un agenda de recherche," Post-Print halshs-01113822, HAL.
    4. Céline Merlin-Brogniart & Simon Nadel, 2021. "Specificities of environmental innovation dynamics in service firms: the French case," Journal of Evolutionary Economics, Springer, vol. 31(2), pages 451-473, April.
    5. Faridah Djellal & Faïz Gallouj, 2007. "Les services publics à l'épreuve de la productivité et la productivité à l'épreuve des services publics," Revue d'économie industrielle, De Boeck Université, vol. 0(3), pages 2-2.
    6. Faridah Djellal & Faïz Gallouj, 2001. "L’organisation du processus d’innovation dans les services : les résultats d’une enquête postale," Post-Print halshs-01247790, HAL.
    7. Faridah Djellal & Camal Gallouj & Faïz Gallouj, 2001. "La recherche-développement dans les services. Tome 1 (Synthèse)," Working Papers hal-01111902, HAL.
    8. Samul Joanna & Skapska Elzbieta & Pankov Dmitrij, 2019. "Employees’ Competences in Knowledge-Intensive Business Sector – Comparative Analysis in Two Cee Countries," Studia Universitatis Babeș-Bolyai Oeconomica, Sciendo, vol. 64(1), pages 3-15, April.
    9. Faridah Djellal & Camal Gallouj & Faïz Gallouj & Dominique Francoz & Yves Jacquin, 2001. "Réviser la définition de la recherche-développement à la lumière des spécificités des services," Post-Print halshs-01113816, HAL.
    10. Pereira, Lia Valls & Sennes, Ricardo U. & Mulder, Nanno, 2009. "Brazil's emergence at the regional export leader in services: a case specialization in business services," Comercio Internacional 4438, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL).

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