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The Co-evolution of ICT, Skills and Organization in Public Administrations: Evidence from new European country-level data

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Author Info

  • Paolo Seri

    ()
    (Department of Economics, Society & Politics, Università di Urbino "Carlo Bo")

  • Antonello Zanfei

    ()
    (Department of Economics, Society & Politics, Università di Urbino "Carlo Bo")

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    Abstract

    During the past two decades a big effort has been made in exploring the complementarities between information and communications technology (ICT) adoption, investment in human capital and organizational change, and how these affect economic performance. Such investigations, however, remain substantially circumscribed to private sectors, while the role of these factors in Public Sector performance has been largely disregarded. In this paper we aim at filling this gap in empirical literature by combining different data-sources and constructing a panel of comparable data about output quality, input costs, ICT investments, skills and organizational changes in Public Administrations of 15 European countries. We propose an index-based approach to the measurement of PA performance relying on the adoption of public e-services as a proxy of revealed output quality, and provide an econometric analysis of how the co-evolution of ICT, skills and organizational factors affect Government effectiveness.

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    File URL: http://www.econ.uniurb.it/RePEc/urb/wpaper/WP_12_17.pdf
    File Function: First version, 2012
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    Bibliographic Info

    Paper provided by University of Urbino Carlo Bo, Department of Economics, Society & Politics - Scientific Committee - L. Stefanini & G. Travaglini in its series Working Papers with number 1217.

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    Length: 23 pages
    Date of creation: 2012
    Date of revision: 2012
    Handle: RePEc:urb:wpaper:12_17

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    Web page: http://www.econ.uniurb.it/
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    Related research

    Keywords: Innovation in public services; ICTs; Organizational change; Skills.;

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    1. Richard Murray, 2010. "Measuring Output From The Public Sector: A Critical Examination Of The Atkinson Review," Review of Income and Wealth, International Association for Research in Income and Wealth, vol. 56(2), pages 413-423, 06.
    2. Guy Michaels & Ashwini Natraj & John Van Reenen, 2010. "Has ICT Polarized Skill Demand? Evidence from Eleven Countries over 25 Years," CEP Discussion Papers dp0987, Centre for Economic Performance, LSE.
    3. Koellinger, Philipp, 2008. "The relationship between technology, innovation, and firm performance--Empirical evidence from e-business in Europe," Research Policy, Elsevier, vol. 37(8), pages 1317-1328, September.
    4. Van Reenen, John & Caroli, Eve, 2001. "Skill-Biased Organizational Change? Evidence from a panel of British and French establishments," Economics Papers from University Paris Dauphine 123456789/10093, Paris Dauphine University.
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    6. Santarelli Enrico & Vivarelli Marco, 2004. "Cambiamento organizzativo, innovazione tecnologica e formazione: le nuove sfide per il futuro," L'industria, Società editrice il Mulino, issue 1, pages 173-176.
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    8. Cette, G. & Lopez, J., 2009. "ICT Demand Behaviour: an International Comparison," Working papers 252, Banque de France.
    9. Vivarelli Marco & Piga Claudio & Piva Mariacristina, 2004. "Il triangolo competitivo: innovazione, organizzazione e lavoro qualificato," L'industria, Società editrice il Mulino, issue 4, pages 655-674.
    10. Helen Simpson, 2009. "Productivity In Public Services," Journal of Economic Surveys, Wiley Blackwell, vol. 23(2), pages 250-276, 04.
    11. Arduini, Davide & Belotti, Federico & Denni, Mario & Giungato, Gerolamo & Zanfei, Antonello, 2010. "Technology adoption and innovation in public services the case of e-government in Italy," Information Economics and Policy, Elsevier, vol. 22(3), pages 257-275, July.
    12. Bocquet, Rachel & Brossard, Olivier & Sabatier, Mareva, 2007. "Complementarities in organizational design and the diffusion of information technologies: An empirical analysis," Research Policy, Elsevier, vol. 36(3), pages 367-386, April.
    13. Koellinger, Ph.D., 2008. "The Relationship between Technology, Innovation, and Firm Performance: Empirical Evidence on E-Business in Europe," ERIM Report Series Research in Management ERS-2008-031-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
    14. Ann Bartel & Casey Ichniowski & Kathryn Shaw, 2007. "How Does Information Technology Affect Productivity? Plant-Level Comparisons of Product Innovation, Process Improvement, and Worker Skills," The Quarterly Journal of Economics, MIT Press, vol. 122(4), pages 1721-1758, November.
    15. Daron Acemoglu, 2002. "Technical Change, Inequality, and the Labor Market," Journal of Economic Literature, American Economic Association, vol. 40(1), pages 7-72, March.
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    Cited by:
    1. Arduini, Davide & Denni, Mario & Lucchese, Matteo & Nurra, Alessandra & Zanfei, Antonello, 2013. "The role of technology, organization and contextual factors in the development of e-Government services: An empirical analysis on Italian Local Public Administrations," Structural Change and Economic Dynamics, Elsevier, vol. 27(C), pages 177-189.

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