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Improving healthcare quality: A technological and managerial innovation perspective

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  • Kim, Rachel H.
  • Gaukler, Gary M.
  • Lee, Chang Won

Abstract

This paper provides an overview of the current state of the art in the field of healthcare quality, with a special focus on technological and managerial innovation. It also serves as an introduction to the special issue of healthcare quality and innovation. We synthesize the results of selected studies, emphasizing the themes of healthcare quality and innovation in terms of diversity of continental localities, study purpose, study methods, and topics discussed in each individual paper. Our review provides valuable information and strategic insights for healthcare policy makers and managerial decision makers in both the private and public sectors to use in planning and controlling healthcare quality, activities, and services.

Suggested Citation

  • Kim, Rachel H. & Gaukler, Gary M. & Lee, Chang Won, 2016. "Improving healthcare quality: A technological and managerial innovation perspective," Technological Forecasting and Social Change, Elsevier, vol. 113(PB), pages 373-378.
    • Handle: RePEc:eee:tefoso:v:113:y:2016:i:pb:p:373-378
    DOI: 10.1016/j.techfore.2016.09.012
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