IDEAS home Printed from https://ideas.repec.org/
MyIDEAS: Log in (now much improved!)

Citations for "The Acquisition, Transfer, and Depreciation of Knowledge in Service Organizations: Productivity in Franchises"

by Eric D. Darr & Linda Argote & Dennis Epple

For a complete description of this item, click here. For a RSS feed for citations of this item, click here.
as
in new window


  1. Paul R. Carlile & Eric S. Rebentisch, 2003. "Into the Black Box: The Knowledge Transformation Cycle," Management Science, INFORMS, vol. 49(9), pages 1180-1195, September.
  2. Myong-Hun Chang & Joseph E. Harrington, 2000. "Centralization vs. Decentralization in a Multi-Unit Organization: A Computational Model of a Retail Chain as a Multi-Agent Adaptive System," Management Science, INFORMS, vol. 46(11), pages 1427-1440, November.
  3. Wai Fong Boh & Sandra A. Slaughter & J. Alberto Espinosa, 2007. "Learning from Experience in Software Development: A Multilevel Analysis," Management Science, INFORMS, vol. 53(8), pages 1315-1331, August.
  4. Koster Fleur & Grip Andries de & Fouarge Didier, 2009. "Does Perceived Support in Employee Development Affect Personnel Turnover?," ROA Research Memorandum 008, Maastricht University, Research Centre for Education and the Labour Market (ROA).
  5. Darr, Eric D. & Kurtzberg, Terri R., 2000. "An Investigation of Partner Similarity Dimensions on Knowledge Transfer," Organizational Behavior and Human Decision Processes, Elsevier, vol. 82(1), pages 28-44, May.
  6. Kane, Aimee A. & Argote, Linda & Levine, John M., 2005. "Knowledge transfer between groups via personnel rotation: Effects of social identity and knowledge quality," Organizational Behavior and Human Decision Processes, Elsevier, vol. 96(1), pages 56-71, January.
  7. repec:kap:sbusec:v:49:y:2017:i:1:d:10.1007_s11187-016-9811-0 is not listed on IDEAS
  8. Anita L. Tucker & Ingrid M. Nembhard & Amy C. Edmondson, 2007. "Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units," Management Science, INFORMS, vol. 53(6), pages 894-907, June.
  9. Álvarez Gil, M. J. & Burgos Jiménez, J. & Céspedes Lorente, J. J., 2001. "An analysis of environmental management, organizational context and performance of Spanish hotels," Omega, Elsevier, vol. 29(6), pages 457-471, December.
  10. Robert Salomon & Xavier Martin, 2008. "Learning, Knowledge Transfer, and Technology Implementation Performance: A Study of Time-to-Build in the Global Semiconductor Industry," Management Science, INFORMS, vol. 54(7), pages 1266-1280, July.
  11. David Besanko & Ulrich Doraszelski, 2005. "Learning-by-Doing, Organizational Forgetting, and Industry Dynanmics," Computing in Economics and Finance 2005 236, Society for Computational Economics.
  12. Gruenfeld, Deborah H & Martorana, Paul V. & Fan, Elliott T., 2000. "What Do Groups Learn from Their Worldliest Members? Direct and Indirect Influence in Dynamic Teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 82(1), pages 45-59, May.
  13. Zheng, Wei & Yang, Baiyin & McLean, Gary N., 2010. "Linking organizational culture, structure, strategy, and organizational effectiveness: Mediating role of knowledge management," Journal of Business Research, Elsevier, vol. 63(7), pages 763-771, July.
  14. Avdic, Daniel & Lundborg, Petter & Vikström, Johan, 2014. "Learning-by-Doing in a Highly Skilled Profession When Stakes Are High: Evidence from Advanced Cancer Surgery," IZA Discussion Papers 8099, Institute for the Study of Labor (IZA).
  15. Windsperger, Josef, 2001. "The fee structure in franchising: a property rights view," Economics Letters, Elsevier, vol. 73(2), pages 219-226, November.
  16. Windsperger, Josef, 2004. "Centralization of franchising networks: evidence from the Austrian franchise sector," Journal of Business Research, Elsevier, vol. 57(12), pages 1361-1369, December.
  17. Hockenberry, Jason M. & Helmchen, Lorens A., 2014. "The nature of surgeon human capital depreciation," Journal of Health Economics, Elsevier, vol. 37(C), pages 70-80.
  18. Bruno Frey & Alois Stutzer, 2005. "Happiness Research: State and Prospects," Review of Social Economy, Taylor & Francis Journals, vol. 63(2), pages 207-228.
  19. Ray Reagans & Linda Argote & Daria Brooks, 2005. "Individual Experience and Experience Working Together: Predicting Learning Rates from Knowing Who Knows What and Knowing How to Work Together," Management Science, INFORMS, vol. 51(6), pages 869-881, June.
  20. Mario Raúl de la Peña & Juan A. Núñez-Serrano & Jaime Turrión Sánchez & Francisco Javier Velázquez Angona, 2015. "Are Innovations relevant for consumers in the hospitality industry? A hedonic approach for Cuban hotels
    [¿Son relevantes las innovaciones para los consumidores en la industria hotelera? Una aproxim
    ," Documentos de trabajo de la Facultad de Ciencias Económicas y Empresariales 15-05, Universidad Complutense de Madrid, Facultad de Ciencias Económicas y Empresariales.
  21. Peter Thompson, 2007. "How Much Did the Liberty Shipbuilders Forget?," Management Science, INFORMS, vol. 53(6), pages 908-918, June.
  22. Arturs Kalnins & Francine Lafontaine, 1996. "The Characteristics of Multi-Unit Ownership in Franchising: Evidence from Fast-Food Restaurants in Texas," NBER Working Papers 5859, National Bureau of Economic Research, Inc.
  23. Gavin Sinclair & Steven Klepper & Wesley Cohen, 2000. "What's Experience Got to Do With It? Sources of Cost Reduction in a Large Specialty Chemicals Producer," Management Science, INFORMS, vol. 46(1), pages 28-45, January.
  24. Dimo Dimov & Pablo Martin de Holan & Hana Milanov, 2012. "Learning patterns in venture capital investing in new industries," Industrial and Corporate Change, Oxford University Press, vol. 21(6), pages 1389-1426, December.
  25. Scott Shane & Venkatesh Shankar & Ashwin Aravindakshan, 2006. "The Effects of New Franchisor Partnering Strategies on Franchise System Size," Management Science, INFORMS, vol. 52(5), pages 773-787, May.
  26. John W. Boudreau, 2004. "50th Anniversary Article: Organizational Behavior, Strategy, Performance, and Design in Management Science," Management Science, INFORMS, vol. 50(11), pages 1463-1476, November.
  27. Evelien P. M. Croonen & Maryse J. Brand & Eelko K. R. E. Huizingh, 2016. "To be entrepreneurial, or not to be entrepreneurial? Explaining differences in franchisee entrepreneurial behavior within a franchise system," International Entrepreneurship and Management Journal, Springer, vol. 12(2), pages 531-553, June.
  28. Linda Argote & Bill McEvily & Ray Reagans, 2003. "Managing Knowledge in Organizations: An Integrative Framework and Review of Emerging Themes," Management Science, INFORMS, vol. 49(4), pages 571-582, April.
  29. Evan Rawley & Robert Seamans, 2015. "Intra-Firm Spillovers? The Stock and Flow Effects of Collocation," Working Papers 15-01, Center for Economic Studies, U.S. Census Bureau.
  30. Kannan Srinivasan & Xin Wang, 2010. "Commentary--Bidders' Experience and Learning in Online Auctions: Issues and Implications," Marketing Science, INFORMS, vol. 29(6), pages 988-993, 11-12.
  31. Anil R. Doshi & Glen W.S. Dowell & Michael W. Toffel, 2011. "How Firms Respond to Mandatory Information Disclosure," Harvard Business School Working Papers 12-001, Harvard Business School, revised Jun 2012.
  32. Jos¨¦ Moleiro Martins, 2011. "Knowledge Transfer to the Subsidiaries: A Case Study of Multinational Enterprise Operating in Overseas," Review of Economics & Finance, Better Advances Press, Canada, vol. 1, pages 74-84, August.
  33. Rulke, Diane Liang & Zaheer, Srilata & Anderson, Marc H., 2000. "Sources of Managers' Knowledge of Organizational Capabilities," Organizational Behavior and Human Decision Processes, Elsevier, vol. 82(1), pages 134-149, May.
  34. Johri, Alok & Letendre, Marc-André & Luo, Daqing, 2011. "Organizational capital and the international co-movement of investment," Journal of Macroeconomics, Elsevier, vol. 33(4), pages 511-523.
  35. Cinzia Battistella & Alberto F. De Toni & Roberto Pillon, 2016. "Inter-organisational technology/knowledge transfer: a framework from critical literature review," The Journal of Technology Transfer, Springer, vol. 41(5), pages 1195-1234, October.
  36. Gillis, William E. & Combs, James G., 2009. "Franchisor strategy and firm performance: Making the most of strategic resource investments," Business Horizons, Elsevier, vol. 52(6), pages 553-561, November.
  37. Arturs Kalnins & Kyle J. Mayer, 2004. "Franchising, Ownership, and Experience: A Study of Pizza Restaurant Survival," Management Science, INFORMS, vol. 50(12), pages 1716-1728, December.
  38. Gino, Francesca & Argote, Linda & Miron-Spektor, Ella & Todorova, Gergana, 2010. "First, get your feet wet: The effects of learning from direct and indirect experience on team creativity," Organizational Behavior and Human Decision Processes, Elsevier, vol. 111(2), pages 102-115, March.
  39. Carolyn D. Egelman & Dennis Epple & Linda Argote & Erica R.H. Fuchs, 2013. "Learning by Doing in a Multi-Product Manufacturing Environment: Product Variety, Customizations, and Overlapping Product Generations," NBER Working Papers 19674, National Bureau of Economic Research, Inc.
  40. Janowicz-Panjaitan, Martyna & Noorderhaven, Niels G., 2008. "Formal and informal interorganizational learning within strategic alliances," Research Policy, Elsevier, vol. 37(8), pages 1337-1355, September.
  41. Combs, James G. & Ketchen, David Jr. & Hoover, Vera L., 2004. "A strategic groups approach to the franchising-performance relationship," Journal of Business Venturing, Elsevier, vol. 19(6), pages 877-897, November.
  42. Olav Sorenson, 2003. "Interdependence and Adaptability: Organizational Learning and the Long--Term Effect of Integration," Management Science, INFORMS, vol. 49(4), pages 446-463, April.
  43. Rogelio Oliva & John D. Sterman, 2001. "Cutting Corners and Working Overtime: Quality Erosion in the Service Industry," Management Science, INFORMS, vol. 47(7), pages 894-914, July.
  44. Anelí Bongers, 2017. "Learning and Forgetting in the Jet Fighter Aircraft Industry," Working Papers 2017-02, Universidad de Málaga, Department of Economic Theory, Málaga Economic Theory Research Center.
  45. David Besanko & Ulrich Doraszelski & Yaroslav Kryukov & Mark Satterthwaite, 2008. "Learning-by-Doing, Organizational Forgetting, and Industry Dynamics," GSIA Working Papers 2009-E22, Carnegie Mellon University, Tepper School of Business.
  46. Josef Windsperger & Nina Gorovaia, 2011. "Knowledge attributes and the choice of knowledge transfer mechanism in networks: the case of franchising," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 15(4), pages 617-640, November.
  47. Arturs Kalnins, 2006. "Markets: The U.S. Lodging Industry," Journal of Economic Perspectives, American Economic Association, vol. 20(4), pages 203-218, Fall.
  48. Koen H. Heimeriks & Geert Duysters, 2007. "Alliance Capability as a Mediator Between Experience and Alliance Performance: An Empirical Investigation into the Alliance Capability Development Process," Journal of Management Studies, Wiley Blackwell, vol. 44(1), pages 25-49, 01.
  49. Oliva, Rogelio. & Sterman, John., 1999. "Cutting corners and working overtime : quality erosion in the service industry," Working papers WP 4075-99., Massachusetts Institute of Technology (MIT), Sloan School of Management.
  50. repec:spr:manint:v:48:y:2008:i:6:d:10.1007_s11575-008-0101-1 is not listed on IDEAS
  51. Lee Fleming, 2001. "Recombinant Uncertainty in Technological Search," Management Science, INFORMS, vol. 47(1), pages 117-132, January.
  52. Elskamp, Rebecca, 2016. "Asymmetric Effects of Winning and Losing Experience in Multi-Unit Auctions," 2016 Annual Meeting, July 31-August 2, 2016, Boston, Massachusetts 236279, Agricultural and Applied Economics Association.
  53. Abhijith Anand & Rajeev Sharma & Rajiv Kohli, 2017. "What Influences Managerial Use of Business Analytic Systems? A Theory of Performance-Driven Search," Working Papers in Economics 17/12, University of Waikato.
  54. Josef Windsperger, 2003. "Complementarities and Substitutabilities in Franchise Contracting: Some Results from the German Franchise Sector," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 7(3), pages 291-313, September.
  55. Janice E. Carrillo & Cheryl Gaimon, 2000. "Improving Manufacturing Performance Through Process Change and Knowledge Creation," Management Science, INFORMS, vol. 46(2), pages 265-288, February.
  56. Susan F. Lu & Gerard J. Wedig, 2013. "Clustering, Agency Costs and Operating Efficiency: Evidence from Nursing Home Chains," Management Science, INFORMS, vol. 59(3), pages 677-694, May.
  57. David F. Robinson, 2007. "Strategic Implications of Offshoring by Financial Services Firms," NFI Working Papers 2007-WP-26, Indiana State University, Scott College of Business, Networks Financial Institute.
  58. Eelke Wiersma, 2007. "Conditions That Shape the Learning Curve: Factors That Increase the Ability and Opportunity to Learn," Management Science, INFORMS, vol. 53(12), pages 1903-1915, December.
  59. Arturs Kalnins, 2004. "An Empirical Analysis of Territorial Encroachment Within Franchised and Company-Owned Branded Chains," Marketing Science, INFORMS, vol. 23(4), pages 476-489, September.
  60. Howard Aldrich & Tiantian Yang, 2014. "How do entrepreneurs know what to do? learning and organizing in new ventures," Journal of Evolutionary Economics, Springer, vol. 24(1), pages 59-82, January.
  61. Thompson, Peter, 2010. "Learning by Doing," Handbook of the Economics of Innovation, Elsevier.
  62. Argote, Linda & Ingram, Paul, 2000. "Knowledge Transfer: A Basis for Competitive Advantage in Firms," Organizational Behavior and Human Decision Processes, Elsevier, vol. 82(1), pages 150-169, May.
  63. Ciabuschi, Francesco & Dellestrand, Henrik & Kappen, Philip, 2012. "The good, the bad, and the ugly: Technology transfer competence, rent-seeking, and bargaining power," Journal of World Business, Elsevier, vol. 47(4), pages 664-674.
  64. Cegarra-Navarro, Juan-Gabriel & Eldridge, Stephen & Wensley, Anthony K.P., 2014. "Counter-knowledge and realised absorptive capacity," European Management Journal, Elsevier, vol. 32(2), pages 165-176.
  65. Watson, Anna & Dada, Olufunmilola (Lola) & Grünhagen, Marko & Wollan, Melody L., 2016. "When do franchisors select entrepreneurial franchisees? An organizational identity perspective," Journal of Business Research, Elsevier, vol. 69(12), pages 5934-5945.
  66. Luca Colombo & Paola Labrecciosa, 2012. "Inter-firm knowledge diffusion, market power, and welfare," Journal of Evolutionary Economics, Springer, vol. 22(5), pages 1009-1027, November.
  67. Ozkan-Canbolat, Ela & Beraha, Aydin, 2016. "Evolutionary knowledge games in social networks," Journal of Business Research, Elsevier, vol. 69(5), pages 1807-1811.
  68. Mesak, Hani I. & Bari, Abdullahel & Babin, Barry J. & Birou, Laura M. & Jurkus, Anthony, 2011. "Optimum advertising policy over time for subscriber service innovations in the presence of service cost learning and customers' disadoption," European Journal of Operational Research, Elsevier, vol. 211(3), pages 642-649, June.
  69. Lee, You-Na & Walsh, John P., 2016. "Inventing while you work: Knowledge, non-R&D learning and innovation," Research Policy, Elsevier, vol. 45(1), pages 345-359.
  70. Tanya Menon & Jeffrey Pfeffer, 2003. "Valuing Internal vs. External Knowledge: Explaining the Preference for Outsiders," Management Science, INFORMS, vol. 49(4), pages 497-513, April.
  71. Marino, Marianna & Parrotta, Pierpaolo & Pozzoli, Dario, 2016. "Educational diversity and knowledge transfers via inter-firm labor mobility," Journal of Economic Behavior & Organization, Elsevier, vol. 123(C), pages 168-183.
  72. Robert S. Huckman & Bradley R. Staats, 2008. "Variation in Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem," Harvard Business School Working Papers 09-035, Harvard Business School.
  73. Encarnación García-Sánchez & Víctor Jesús García-Morales & María Teresa Bolívar-Ramos, 2017. "The influence of top management support for ICTs on organisational performance through knowledge acquisition, transfer, and utilisation," Review of Managerial Science, Springer, vol. 11(1), pages 19-51, January.
  74. Nadeau, Marie-Claude & Kar, Ashish & Roth, Richard & Kirchain, Randolph, 2010. "A dynamic process-based cost modeling approach to understand learning effects in manufacturing," International Journal of Production Economics, Elsevier, vol. 128(1), pages 223-234, November.
  75. Pablo Martin de Holan & Nelson Phillips, 2004. "Remembrance of Things Past? The Dynamics of Organizational Forgetting," Management Science, INFORMS, vol. 50(11), pages 1603-1613, November.
  76. Argote, Linda & Fahrenkopf, Erin, 2016. "Knowledge transfer in organizations: The roles of members, tasks, tools, and networks," Organizational Behavior and Human Decision Processes, Elsevier, vol. 136(C), pages 146-159.
  77. Brian Uzzi & Ryon Lancaster, 2003. "Relational Embeddedness and Learning: The Case of Bank Loan Managers and Their Clients," Management Science, INFORMS, vol. 49(4), pages 383-399, April.
  78. Talukdar Bidyut, 2014. "Organizational learning and optimal fiscal and monetary policy," The B.E. Journal of Macroeconomics, De Gruyter, vol. 14(1), pages 1-31, January.
  79. Dinur, Adva & Hamilton III, Robert D. & Inkpen, Andrew C., 2009. "Critical context and international intrafirm best-practice transfers," Journal of International Management, Elsevier, vol. 15(4), pages 432-446, December.
  80. Apurba Shee & Spiro E. Stefanou, 2016. "Bounded learning-by-doing and sources of firm level productivity growth in colombian food manufacturing industry," Journal of Productivity Analysis, Springer, vol. 46(2), pages 185-197, December.
  81. Sumit Agarwal & John C Driscoll & Xavier Gabaix & David Laibson, 2008. "Learning in the Credit Card Market," Levine's Working Paper Archive 122247000000002028, David K. Levine.
  82. Jiang, Guoliang F. & Holburn, Guy L.F. & Beamish, Paul W., 2014. "The Impact of Vicarious Experience on Foreign Location Strategy," Journal of International Management, Elsevier, vol. 20(3), pages 345-358.
  83. Tonya Boone & Ram Ganeshan & Robert L. Hicks, 2008. "Learning and Knowledge Depreciation in Professional Services," Management Science, INFORMS, vol. 54(7), pages 1231-1236, July.
  84. Robert S. Huckman & Gary P. Pisano, 2006. "The Firm Specificity of Individual Performance: Evidence from Cardiac Surgery," Management Science, INFORMS, vol. 52(4), pages 473-488, April.
  85. Anne Marie Knott, 2001. "The Dynamic Value of Hierarchy," Management Science, INFORMS, vol. 47(3), pages 430-448, March.
  86. Amankwah-Amoah, Joseph, 2015. "A unified framework for incorporating decision-.making into explanations of business failure," MPRA Paper 65896, University Library of Munich, Germany.
  87. Dildar Hussain & Josef Windsperger, 2013. "A property rights view of multi-unit franchising," European Journal of Law and Economics, Springer, vol. 35(2), pages 169-185, April.
  88. Francesco Baldi, 2016. "Multi-unit franchising strategies: a real options logic," Economia e Politica Industriale: Journal of Industrial and Business Economics, Springer;Associazione Amici di Economia e Politica Industriale, vol. 43(2), pages 175-217, June.
  89. Wensley, Anthony K.P. & Navarro, Juan Gabriel Cegarra, 2015. "Overcoming knowledge loss through the utilization of an unlearning context," Journal of Business Research, Elsevier, vol. 68(7), pages 1563-1569.
  90. Barnett, William P. & Pontikes, Elizabeth G., 2006. "The Red Queen, Success Bias, and Organizational Inertia," Research Papers 1936, Stanford University, Graduate School of Business.
  91. Melissa A. Schilling & Patricia Vidal & Robert E. Ployhart & Alexandre Marangoni, 2003. "Learning by Doing Something Else: Variation, Relatedness, and the Learning Curve," Management Science, INFORMS, vol. 49(1), pages 39-56, January.
  92. C. Lanier Benkard, 1999. "Learning and Forgetting: The Dynamics of Aircraft Production," NBER Working Papers 7127, National Bureau of Economic Research, Inc.
  93. Wu, Wann-Yih & Lin, Ching-Yi, 2010. "Experience, environment, and subsidiary performance in high-tech MNEs," Journal of Business Research, Elsevier, vol. 63(12), pages 1301-1309, December.
  94. Toft-Kehler, Rasmus & Wennberg, Karl & Kim, Phillip H., 2014. "Practice makes perfect: Entrepreneurial-experience curves and venture performance," Journal of Business Venturing, Elsevier, vol. 29(4), pages 453-470.
  95. Andrew Clarke, 2008. "Learning-by-Doing and Productivity Dynamics in Manufacturing Industries," Department of Economics - Working Papers Series 1032, The University of Melbourne.
  96. Alok Johri & Bidyut Kumar Talukdar, 2011. "Organizational Capital and Optimal Ramsey Taxation," Department of Economics Working Papers 2011-09, McMaster University.
  97. Fukuyama, Hirofumi & Weber, William L. & Xia, Yin, 2016. "Time substitution and network effects with an application to nanobiotechnology policy for US universities," Omega, Elsevier, vol. 60(C), pages 34-44.
  98. Argote, Linda & Ingram, Paul & Levine, John M. & Moreland, Richard L., 2000. "Knowledge Transfer in Organizations: Learning from the Experience of Others," Organizational Behavior and Human Decision Processes, Elsevier, vol. 82(1), pages 1-8, May.
  99. Rothaermel, Frank T. & Deeds, David L., 2006. "Alliance type, alliance experience and alliance management capability in high-technology ventures," Journal of Business Venturing, Elsevier, vol. 21(4), pages 429-460, July.
  100. Paul Ingram & Tal Simons, 2002. "The Transfer of Experience in Groups of Organizations: Implications for Performance and Competition," Management Science, INFORMS, vol. 48(12), pages 1517-1533, December.
  101. Knott, Anne Marie & McKelvey, Bill, 1999. "Nirvana efficiency: a comparative test of residual claims and routines," Journal of Economic Behavior & Organization, Elsevier, vol. 38(4), pages 365-383, April.
  102. Della Seta, Marco & Gryglewicz, Sebastian & Kort, Peter M., 2012. "Optimal investment in learning-curve technologies," Journal of Economic Dynamics and Control, Elsevier, vol. 36(10), pages 1462-1476.
This information is provided to you by IDEAS at the Research Division of the Federal Reserve Bank of St. Louis using RePEc data.