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Content
2025, Volume 85, Issue C
- S0969698925000189 I am not like them: A terror management theory perspective on the consumer separation tendency of pet profile images
by Liu, Yongdan & Liu, Matthew Tingchi & Ma, Yutong
- S0969698925000220 Improving consumer satisfaction through shopping app features: A Kano-based approach
by Sinemus, Kathrin & Zielke, Stephan & Dobbelstein, Thomas
- S0969698925000426 Optimizing cooperation mechanisms for augmented reality (AR) services: Balancing product returns, pricing, and customer satisfaction
by Li, Zhitang & He, Peng & Xu, Henry
- S0969698925000438 How to present food images on packaging? The influence of aesthetics design on consumers' perceived healthiness
by Hu, Linfeng & Wang, Sainan & Zheng, Jiehui & Xu, Qianwen
- S0969698925000451 Unpacking conflicting evaluations and ambivalence in online hotel booking: The moderating role of perceived enjoyment in user retention
by Yu, Yixiu & Davis, Fred & Walden, Eric & Turel, Ofir
- S0969698925000463 E-commerce enterprise flexibility leading to better customer perception
by Urban, Wieslaw & Buraczyńska, Barbara
- S0969698925000475 Less stress, fewer delays: The role of sophisticated AI in mitigating decision fatigue and purchase postponement in luxury retail
by Li, Jiarui & Kang, Jiyun
- S0969698925000487 Optimizing gift card and pricing strategies in the presence of double mental discounting
by Cui, Jie & Pan, Jingming
- S0969698925000578 Measuring technology acceptance over time using transfer models based on online customer reviews
by Baier, Daniel & Karasenko, Andreas & Rese, Alexandra
- S0969698925000591 The way out – Customer benefits and self-service satisfaction in cashierless shopping systems
by Schultz, Carsten D. & Paetz, Friederike
- S0969698925000608 Tailoring explanations in conversational recommendations: The impact of decision contexts and user interfaces
by Chen, Qian Qian & Lin, Li Min & Yi, Youjae
- S0969698925000621 Less colorful = purer? The effect of packaging colorfulness on product purity perception
by Huang, Zhiyuan & Dai, Xiaohe
- S0969698925000633 Signaling cost to distributive fairness sensitive customers with price guarantee window
by Li, Zhiguo & Cao, Qianqian & Xu, Xiaoyuan & Zhang, Hongwu
- S0969698925000645 Decoding influencer marketing effectiveness on instagram: Insights from image, text, and influencer features
by Hsiao, Yu-Hsiang & Lin, Yi-Yi
- S0969698925000657 Are assertive messages more effective in live marketing? Matching effects of anchor type and message assertiveness on purchase intention
by Gong, Yanping & Huang, Rong & Chen, Zhuo & Liu, Yongdan & Tan, Yuxuan
- S0969698925000669 How does blockchain mitigate false advertising in live streaming E-commerce? A tripartite stochastic evolutionary game approach
by Wang, Ruipeng & Tai, Yuhong
- S0969698925000670 Improving customer retention in taxi industry using travel data analytics: A churn prediction study
by Loureiro, A.L.D. & Miguéis, V.L. & Costa, à lvaro & Ferreira, Michel
- S0969698925000682 Dynamic prediction of product competitive position: A multisource data-driven competitive analysis framework from a multi-competitor perspective
by Li, Yanlai & Yu, Huiru & Shen, Zifan
- S0969698925000694 Impact of AI-generated virtual streamer interaction on consumer purchase intention: A focus on social presence and perceived value
by Liu, Hao & Zhang, Peilin & Cheng, Hongqing & Hasan, Najmul & Chiong, Raymond
- S0969698925000700 Influencing mechanisms of live streamer's language strategies on product sales
by Ma, Xiangyang & Ren, Jiawen & Khor, Xianghui & Wang, Ruina & Li, Tieshan & Lang, Xiaoping
- S0969698925000712 Effect of infrastructure and technological factors on slum online commerce and product delivery: A structural functionalism perspective
by Armah, Abdul Karim & Li, Jinfa & Wei, Mengdi
- S0969698925000724 Fun or warm: How conversational style boosts customer engagement
by Roy Bhattacharjee, Debashree & Kuanr, Abhisek & Pradhan, Debasis & Moharana, Tapas Ranjan
- S0969698925000736 Digital daydreams: Exploring consumer motivations for engaging with the metaverse
by Soni, Sigma & Arora, Parvinder & Kasilingam, Dharun & Jain, Varsha
- S0969698925000748 Effects of crisis-induced inflation on purchasing and consumer behavior in Germany
by Mennekes, Theresia & Schramm-Klein, Hanna
- S0969698925000773 When algorithms meet emotions: Understanding consumer satisfaction in AI companion applications
by Silayach, Nikee & Ray, Rajeev Kumar & Singh, Navneet Kumar & Dash, Devi Prasad & Singh, Amit
- S0969698925000785 Helpful or harmful? A curvilinear perspective on AI agent anthropomorphism in service failure tolerance
by Liu, Ruoran & Hao, Jin-Xing & Yu, Yan & Shan, Wei
- S0969698925000797 Exploring the influence of perceived economic mobility on leisure consumption: The moderating effect of social capitals
by Kim, Yanghee & Tian, Wei & Roh, Taewoo & Lee, Seojin Stacey & Lee, Minwoo
- S0969698925000803 Empathetic creativity as a ‘shield’: A dual-path study of the impact of artificial intelligence usage on employee work outcomes
by Jiao, Yuchen & Huang, Yuling & Wen, Tong & OuYang, Mengyan
- S0969698925000815 From awareness to preference: The dual role of brand and eco-friendliness in shaping green choices
by Najafabadiha, Amirhossein & Wang, Ying & Javanmardi, Ehsan
- S0969698925000827 The higher the better? A study on the dark side of high engagement atmosphere in live streaming sales on consumer post-purchase satisfaction
by Fan, Xiaojun & Tao, Wenxia & Yu, Haowei & Wang, Zheng
- S0969698925000839 How emotions in online reviews affect movie sales: Evidence from Hollywood
by Ullah, Rahat & Alam, Muhammad Aftab & Zeb, Atya
- S0969698925000840 Review lifecycle analytics and importance–obsolescence analysis: A data-driven design approach to product circularity
by Won, Jisoo & Son, Jiyeong & Kwak, Minjung
- S0969698925000852 Sustainability-driven fashion: Unpacking generation Z’s second-hand clothing purchase intentions
by Prisco, Anna & Ricciardi, Irene & Percuoco, Martina & Basile, Vincenzo
- S0969698925000864 Consumer behavior toward cultured meat in the foodservice industry: Insights from IPA and fsQCA analysis on shifting trends
by Quan, Lanji & Han, Heesup
- S0969698925000876 Walking on the tightrope: Unveiling the addictive power of hedonic motivations and marketing stimuli
by Heredero, Laura Carmen & Camarero, Carmen & RodrÃguez-Escudero, Ana Isabel
- S0969698925000888 Integrating digital influencer persuasion model and theory of planned behavior: The mediating role of consumer involvement in endorsed brands
by Fayyaz, Muhammad Shahzeb & Abbasi, Amir Zaib & Kumar, Sanjeev & Qureshi, Ammar & Hussain, Khalil & Muhammad, Lakhi
- S0969698925000918 The effects of regulatory focus, processing disfluency, and shopping goals on consumer perceptions of range-of-savings claims in retailers’ mobile ads
by Park, Kikyoung & Ryu, Gangseog
- S0969698925000931 Is streamer live-stream favorable to merchant live-stream? The effect of pre- and post-effort
by Wang, Tong
- S0969698925000943 Striking the right balance: Customising return policy leniency for managing customer online return proclivity and satisfaction
by Duong, Quang Huy & Zhou, Li & Meng, Meng & Dang, Le Thuy An & Nguyen, Tiep Duy
- S0969698925000967 Timing Matters: How pre- and post-holiday promotions affect fresh and frozen product sales in grocery retail
by Darbanian, Farzaneh & Brandtner, Patrick & Falatouri, Taha & Nasseri, Mehran & Mirshahi, Sina
- S0969698925000980 Love deepens hatred! AI immorality and users’ love-becomes-hate phenomenon
by Li, Jiaxuan & Han, Mingxing & Yuan, Qinjian
- S096969892500044X Research on the impact of matched effects between green advertising appeals and product type on consumer purchase intention
by Zhang, Fei & Zhang, Yi & Liao, Shiyu & Zhou, Xingjian & Ma, Xiaogang
- S096969892500058X Retraction notice to “Understanding the effects of live streamers’ appearance and abilities in shaping consumer purchase: A cross-cultural empirical research†[J. Retailing and Consum. Serv. 81 (2024) 104031]
by Wang, Zerong & Wang, Zeen & Rinprasertmeechai, Denisa & Worawan, Saechoen
- S096969892500061X AI service may backfire: Reduced service warmth due to service provider transformation
by Lv, Xingyang & Yang, Yufan & Qin, Dazhi & Liu, Xiaoyan
- S096969892500075X The power of personal losses: How the loss-gain frame influences public green participation intentions
by Chen, Chunfeng & Zhang, Depeng & Zhu, Lu & Wu, Junbao
- S096969892500089X Multicategory choice modeling by recurrent neural nets
by Hruschka, Harald
- S096969892500092X Unlocking the potential of NFTs in branding: An exploration of NFT-based brand experience
by Li, Wenjie & Corral de Zubielqui, Graciela & Rao Hill, Sally
2025, Volume 84, Issue C
- S0969698924003849 Product-independent or product-dependent: The impact of virtual influencers’ primed identity on purchase intention
by Wang, Xueying & Zhang, Yuexian
- S0969698924004259 Adaptation of e-commerce retailing to enhance customer satisfaction within a dynamical system under transfer of risk
by Datta, Alotosh & Dey, Bikash Koli & Bhuniya, Shaktipada & Sangal, Isha & Mandal, Buddhadev & Sarkar, Mitali & Guchhait, Rekha & Sarkar, Biswajit & Ganguly, Baishakhi
- S0969698924004454 Mining the truth: A text mining approach to understanding perceived deceptive counterfeits and online ratings
by Moqbel, Murad & Jain, Aarushi
- S0969698924004636 I bought it and I feel good! An examination of fit factors and self-evaluation related to confident clothing decisions and psychological well-being
by Hossain, Md. Jakir & Chang, Hyo Jung (Julie) & Jones, Robert Paul
- S0969698924004673 Online retailing and the metaverse: Addressing stakeholder impediments in e-commerce
by Kashyap, Abhishek & Shukla, Om Ji & Kumar, Rupesh & Alam, Md Mahmudul & Oberoi, Sarbjit Singh
- S0969698924004685 The busier, the more outcome-oriented? How perceived busyness shapes preference for advertising appeals
by Wang, Xiaoqin & Han, Xinying & Wu, Zhangjian & Du, Jiangang & Zhu, Liya
- S0969698924004697 Retail value creation through augmented reality: The role of task-technology fit, consumer knowledge, and personality
by Rumokoy, Farlane S. & Frank, Björn
- S0969698924004703 Cafe geography tells how locations vary across retail models
by Gao, Feng & Wang, Zexia & Liao, Shunyi & Chen, Wangyang & Li, Guanyao & Jiao, Zhenzhi
- S0969698924004715 Neuro-signaling techniques in advertisement endorsements: Unveiling consumer responses and behavioral trends
by Adalarasu, K. & Ghousiya Begum, K. & Vishnu Priyan, M. & Devendranath, C. & Sriram, G.V.
- S0969698924004727 The mediating effect of user satisfaction and the moderated mediating effect of AI anxiety on the relationship between perceived usefulness and subscription payment intention
by Liu, Yang & Park, Younggeun & Wang, Huizhong
- S0969698924004739 Exploring participation intentions in metaverse-based retail stores: Implications for commute reduction
by Singh, Rajesh Kumar & Goel, Pooja & Garg, Aashish & Struweg, Ilse
- S0969698924004740 Understanding how narrative attributes of sponsored food vlog affect viewers' engagement: Evidence from Egypt
by Elshazly, Ahmed & Yan, Jun & Ghaith, Ahmad
- S0969698924004752 Bridging the intention-behavior-gap through digitalized information (?) - Two laboratory experiments in the textile industry
by Brand, Benedikt M.
- S0969698924004764 Beyond and beneath the Metaverse dazzle: The interplay of VR and blockchain-based social exchanges and affordances in determining NFT trading user experience
by Basu, Bibaswan & Mandal, Subhadeep & Kar, Arpan Kumar
- S0969698924004831 Linking components of social media usage to psychological distress: Integrating the situational theory of problem-solving and social capital theory
by Tian, Wei & De Costa, Feroz & Rahiman, Amir Rizaan Abdul & Roh, Taewoo
- S0969698924004843 Seeking effective fit: The impact of brand-influencer fit types on consumer brand attitude
by Che, Siyu & Jin, Xiaotong & Sheng, Guanghua & Lin, Zhengnan
- S0969698924004855 How social crowding undermines happiness from experiential purchases more than material purchases
by Du, Yingying & Liu, Yun
- S0969698924004867 Platform's premium store brand introduction and sales mode selection strategies with the cost-advantageous manufacturer
by Peng, Xiankun & Xiang, Zehua & Ji, Ting
- S0969698924004879 Interplay between minimalism, moral identity, and ethically minded consumer behavior in retail context: Cross-cultural investigation of Indian and American consumers
by Sreen, Naman & Mehrotra, Ankit & Alghafes, Rsha & Agarwal, Vaishali
- S0969698924004880 Service employees’ workplace incivility and career regret: Mediation of organizational dehumanization and moderation of psychological safety
by Shin, Gyeongpyo & Hur, Won-Moo & Shin, Yuhyung
- S0969698924004892 How do sales promotions, communication agents, and psychological contracts determine purchase hesitation? Evidence from live stream influencers’ fan groups
by Zhang, Liangbo & Wang, Xueying & Majeed, Salman & Zhou, Zhimin
- S0969698924004909 Influential factors of streamer popularity in the live streaming platform
by Guo, Shuhui & Chen, Huan & Dai, Bitao & Wang, Mengning & Liu, Shuo & Zhang, Cheng & Liu, Shan & Lu, Xin
- S0969698924004910 Natural intelligence in autonomous vehicles: Redefining the path to human-centric adoption
by Banda, Lakshmi Ganesh & Chandra, Shalini
- S0969698924004922 Rough is durable, smooth is user-friendly: Effects of surface visual roughness on consumers’ perception and product preference
by Chen, Jiuqi & Wu, Peixuan & Jiang, Yushi & Lv, Linxiang
- S0969698924004958 Beyond likes and comments: How social proof influences consumer impulse buying on short-form video platforms
by Huang, Wensheng & Wang, Xiaochen & Zhang, Qianyao & Han, Junhui & Zhang, Runtong
- S0969698924004971 Algorithm-based augmented reality increases website visit duration and total online purchase amount: Role of mindfulness
by Huang, Tseng-Lung & Liu, Ben S.
- S0969698924004983 The retail strategies of luxury fashion firms in the metaverse: Enhancing brand experiences
by Hu, Lala & Olivieri, Mirko & Giovannetti, Marta & Cedrola, Elena
- S0969698924004995 Exploring moral hazard and adverse selection in the context of greenwashing and organic product consumption
by Srisathan, Wutthiya Aekthanate & Naruetharadhol, Phaninee
- S0969698924005009 “Being†with the brand in the metaverse: Strengthening brand anthropomorphism to foster brand love
by Vernuccio, Maria & Boccalini, Sara & Patrizi, Michela
- S0969698924005010 Balancing identity diversity and product contexts: Understanding consumer trust in AI-enhanced chatbot services
by Lu, Yangyang & Zhang, Jing
- S0969698924005022 Exploitative leadership and service employees’ emotional labor: The roles of psychological distress and spousal support
by Zhao, Jingyou & Jiao, Niantao & Han, Mingyan
- S0969698924005034 How AI enhances employee service innovation in retail: Social exchange theory perspectives and the impact of AI adaptability
by Ahn, Suhyoung & Park, JungKun & Ye, Sangbeak
- S0969698924005046 Interaction between online retail platforms' private label brand introduction and manufacturers' channel selection
by Chu, Qihuan & Zhang, Ziqiong & Wu, Tung-Ju & Zhang, Zili
- S0969698924005058 Key determinants of purchase intentions for geographical indication agricultural products: A hybrid PLS-SEM and ANN approach
by Lv, Zhe
- S0969698924005071 More than enough is too much: Curvilinear relationship between anchor body movements and sales in live streaming e-commerce
by Yang, Yang & Zhao, Jichang & Li, Yashuai
- S0969698924005083 Exploring the moderating role of ethics position between community commitment and oppositional loyalty in Huawei's brand communities
by Cheng, Guo & Li, Wenjie & Si, Dongyang & Li, Dalin & Han, Xiaoyun
- S0969698924005095 How to introduce? The effects of new product preannouncement content on consumer engagements in enterprise social media
by Chen, Man & Zhang, Xiaofei & Wang, Feng
- S0969698924005101 Platforms empower: Mining online reviews for supporting consumers decisions
by Wu, Peng & Sun, Shiyong & Zhou, Ligang & Yao, Yao & Deveci, Muhammet
- S0969698924005113 Foreign brand names in an emerging market: Implicit country-of-origin perceptions, consumer ethnocentrism, and environmentalism
by Charinsarn, Alisara Rungnontarat & Speece, Mark
- S0969698924005125 Digitally empowered green public services in environmentally vulnerable areas: Insights from SEM-ANN analysis
by Sun, Tian & Di, Kaisheng & Hu, Jin & Shi, Qiumei & Irfan, Muhammad
- S0969698924005137 Delight my brain and my eyes: Credibility and aesthetic judgments of endorsers
by Volkmer, Sara Alida & Meißner, Martin
- S0969698924005149 When peripheral route meets central route: An elaboration likelihood model of sales performance in live commerce
by Wang, Qian & Yao, Xinlin & Li, Xixi & Yan, Xiangbin & Li, Ruihao
- S0969698924005150 Unpacking when and how business analytics affect firm performance and customer satisfaction: A longitudinal examination
by Alfadhel, Mutasim
- S0969698924005162 Smart product brands – The interrelation of smart products and buyer personality traits
by Paetz, Friederike & Schultz, Carsten D.
- S0969698924005174 “From expectations to frustrations†: Dissecting negative experiences to understand negative word-of-mouth in online grocery services
by Khalek, Sk Abu & Dey, Debasmita & Chakraborty, Anirban & Samanta, Tamal
- S0969698925000013 Integrating game theory and data-driven optimization models for online retailers with reusable packaging adoption
by Xu, Xianhao & Yue, Ruiting & Yang, Bingnan & Li, Zhiwen
- S0969698925000025 “Planting†meat substitutes in the meat shelf: An online and two supermarket field experiments to explore the effect of placing meat substitutes next to meat
by van der Meer, M. & Schruff-Lim, E.M. & Onwezen, M.C. & Fischer, A.R.H.
- S0969698925000037 I am too young for this! A moderated-mediation model of metaverse commerce resistance
by Ooi, Keng-Boon & Hew, Jun-Jie & Aw, Eugene Cheng-Xi & Cham, Tat-Huei & Lin, Chieh-Yu & Tan, Garry Wei-Han
- S0969698925000049 Self-reliance vs. Dependence: Optimal live streaming strategies selection for E-retailers at different developmental stages
by Chen, Yue & Wang, Yong & Zheng, Jing & Song, Yimin & Wen, Yue
- S0969698925000050 Brand loyalty and repurchase intention in the face of opportunistic recalls: The moderating role of perceived dialogical CSR communication
by Hussain, Shahid & Seet, Pi-Shen & Qazi, Asim & Salam, Abdul & Sadeque, Saalem & Shar, Sanaullah
- S0969698925000062 Exploring sustainable consumer behaviour in retail: A teacher-student model framework for socio-economic insights
by Tripathi, Sumit & Trigunait, Roma
- S0969698925000074 The role of green brand image in explaining European consumers’ reactions to different types of sustainable packaging
by Plotkina, Daria & Rabeson, Landisoa & Bambauer-Sachse, Silke
- S0969698925000086 Providing social support in technology-based service encounters: Activating intrinsic motivations to create better outcomes
by Aslan, Marjan & Keating, Byron W.
- S0969698925000098 Which corporate social responsibility (CSR) approach optimizes customer engagement behavior? The role of customer-brand identification, brand love, and social communication
by Dahrouj, Rasha & Itani, Omar S. & Hollebeek, Linda D. & Eslami, Hossein & Kassar, Abdul-Nasser
- S0969698925000104 Service ads in the era of generative AI: Disclosures, trust, and intangibility
by Grigsby, Jamie L. & Michelsen, Meg & Zamudio, César
- S0969698925000116 Revitalizing retail: The roles of functionality and recreation in shaping mall experiences in a changing retail era
by Gilboa, Shaked & Vilnai-Yavetz, Iris & Mitchell, Vince
- S0969698925000128 Behind the screens. Privacy and advertising preferences in VoD —the role of privacy concerns, persuasion knowledge, and experience
by Paliński, Michał & Jusypenko, Bartosz & Hardy, Wojciech
- S0969698925000141 Artificial intelligence digital employees and sustainable innovation in online retail: The mediating role of ambidextrous green innovation and the moderating role of ethical anxiety
by Wang, Shaofeng & Zhang, Hao
- S0969698925000153 Decoding willingness to buy in live-streaming retail: The application of stimulus organism response model using PLS-SEM and SEM-ANN
by Hameed, Irfan & Zainab, Bibi & Akram, Umair & Ying, Woo Jia & Chan Xing, Chesney & Khan, Kamran
- S0969698925000165 Unraveling how poor logistics service quality of cross-border E-commerce influences customer complaints based on text mining and association analysis
by Zhang, Yu & Huang, Huimin
- S0969698925000177 An algorithmic marketing approach to analyzing consumer well-being: Incorporating psychological factors in customer loyalty
by Zhao, Yu & Tsubaki, Michiko
- S0969698925000190 Exploring the impact of targeted communication on customer experience: A natural experiment
by Caferra, Rocco & Schirone, Dario Antonio & Tiranzoni, Paola & Morone, Andrea
- S0969698925000207 A new social media programme for brands? A study of the relationship between virtual influencers and brand followers
by Guo, Zhiwei & Yang, Hongtao & Yang, Wang
- S0969698925000219 Bridging Digital Product Passports and in-store experiences: How augmented reality enhances decision comfort and reuse intentions
by Jeganathan, Kishokanth & Szymkowiak, Andrzej
- S0969698925000232 Generating product reviews from aspect-based ratings using large language models
by Pandey, Prince & Singh, Jyoti Prakash
- S0969698925000244 Identifying targeted needs from online marketer- and user-generated data
by Bai, Ye & Yu-Buck, Grace
- S0969698925000256 Understanding user motivations for goal disclosure on social media: Structure, measurement and impact on goal attainment
by Li, Jian & Gong, Yanping & Chen, Chunyan & Ouyang, Qing
- S0969698925000268 Artificial intelligence in live streaming: How can virtual streamers bring more sales?
by Chang, Yaping & Wang, Han & Guo, Zhenjiang
- S0969698925000281 The use of (non)exotic leathers by (non)favourite luxury brands: An attachment theory perspective
by Lee Park, Camila & Fracarolli Nunes, Mauro
- S0969698925000293 Consumers' questions as nudges: Comparing the effect of linguistic cues on LLM chatbot and human responses
by Wu, Qian & Zheng, Han
- S0969698925000311 Temporal buffering: Exploring how temporal distance affects consumers’ reactions to product recalls
by Shao, Qianwen & Li, Yi-Na & Liu, Yang & Li, Zhi & Tian, Jingjing & Wei, Jiuchang
- S0969698925000323 Financial services mistreatment, financial access, and financial well-being: A causal mediation analysis
by Birkenmaier, Julie & Zhang, Yingying & Huang, Jin
- S0969698925000335 Chatbots at the frontline: Unveiling antecedents of customers’ willingness to accept chatbot intervention in service recovery
by Chih, Wen-Hai & Wang, Kai-Yu & Banda, Hope Wilfred
- S0969698925000347 Predicting retail shop number against roadside tree canopy shade: A national wide demonstration across 148 cities of China
by Liu, Yifeng & Wang, Xinyu & Wei, Hongxu & Cao, Zhanhua
- S0969698925000359 Green influencers and consumers’ decoupling behaviors for parasocial relationships and sustainability. A comparative study between Korea and Vietnam
by Le, Hoang Tran Phuoc Mai & Van Nguyen, Phuong & Stokes, Peter
- S0969698925000360 Recovering customer satisfaction after a chatbot service failure – The effect of gender
by Rese, Alexandra & Witthohn, Lennart
- S0969698925000372 Enhancing social media engagement: Speech act strategies across influencer types
by Fang, Xing & Shin, Seong Kyoung & Huang, Xingyu
- S0969698925000384 Retailing education as panaceas: Exploring the effects of knowledge transfer on organizational and employee outcomes
by Hyun, Hyowon & Yoo, Weon Sang & Chen, Yuhsuan
- S0969698925000396 The power of voice: Investigating the effects of streamer voice characteristics on sales performance in live streaming E-commerce
by Luo, Lijuan & Liu, Ling & Zheng, Yujie & Wang, Yuwei
- S0969698925000402 Exploring multimodal factors in online reviews: A machine learning approach to evaluating content effectiveness
by Zhang, Yuhao & Li, Qianru & Yan, Jinzhe
- S0969698925000414 Blockchain meets luxury: The role of NFT authentication in luxury retail platforms
by Jang, Jisu & Kang, Jiyun
- S096969892400496X The interactive effect of recommendation subjects and message types on consumers' suboptimal food purchase intentions
by Li, Sinan & Huang, Xinmin & Sheng, Yunying & Chen, Kai
- S096969892400506X How perceived social media influences consumers’ WOM on social media: The moderating impact of fear of negative evaluation
by Bozkurt, Sıddık
- S096969892500013X From familiarity to acceptance: The impact of Generative Artificial Intelligence on consumer adoption of retail chatbots
by Arce-Urriza, Marta & Chocarro, Raquel & Cortiñas, Mónica & Marcos-Matás, Gustavo
- S096969892500027X Endorsing alone or with humans: Investigating the impact of virtual influencers’ presentation formats on endorsement effectiveness
by Deng, Guangkuan & Kang, Jiayi & He, Lijuan & Xu, Ying
- S096969892500030X An innovative method for improving hotel service using implicit requirement generation and quality function deployment
by Zhao, Meng & Zhang, Yimai & Zhang, Chenxi & Wang, Yaqi
2025, Volume 83, Issue C
- S0969698924004120 How does the retail price maintain trade-credit management with continuous investment to support the cash flow?
by Kumar, Sanjey & Sigroha, Meenu & Kumar, Neeraj & Kumari, Mamta & Sarkar, Biswajit
- S0969698924004223 Consumers' perceptions of proximity to plastic pollution and support for environmentally friendly retail brands: An emerging market perspective
by Gadekar, Mahesh & Brandão, Amélia
- S0969698924004375 Leveraging customer learning and time-based targeting for fast fashion new arrivals
by Wang, Joyce Feng & Zhang, Yufei & Hult, G. Tomas M. & Lin, Chen
- S0969698924004491 Rental clothing box subscription: The importance of sustainable fashion labels
by Rese, Alexandra & Baier, Daniel
- S0969698924004521 Interactive product presentation in an immersive environment: The influence of functional control on hedonic aspects
by Kinzinger, Arno & Steiner, Winfried J. & Tatzgern, Markus & Vallaster, Christine
- S0969698924004533 Reputation vs. price: Sequential recommendations based on cue diagnosticity theory
by Guo, Wenhao & Tian, Jin & Li, Minqiang
- S0969698924004545 Metaverse friends with social benefits: Effects of social identity on the intention to purchase virtual products through site attachment, user engagement, and public self-consciousness
by Kim, Hyojung & Yoo, Jungmin & Park, Minjung
- S0969698924004557 Metaverse platform attributes and customer experience measurement
by Rahman, Syed Mahmudur & Chowdhury, Noman H. & Bowden, Jana Lay-Hwa & Carlson, Jamie
- S0969698924004569 What hinders car owners’ participation in private car sharing? Insights from a business perspective
by Li, Mengxia & Feng, Tao
- S096969892400448X Manufacturer encroachment through live streaming considering consumer disappointment aversion
by Dong, Jingyang & Guan, Zhimin & Yu, Tianyang & Guan, Xingrui & Zhang, Jun
- S096969892400451X Psychological needs, brand attachment, and passion for themed-restaurant brands: A generational perspective
by Gilal, Faheem Gul & Zhang, Jian & Arijo, Sadam Hussain & Gilal, Rukhsana Gul & Chen, Chunxiao
2025, Volume 82, Issue C
- S0969698924003503 Why do customers choose online or offline channels? A framework of motives and its application in an international context
by Zielke, Stephan & Komor, Marcin
- S0969698924003515 Give me a second life! Extending the life-span of luxury products through repair
by Mrad, Mona & Semaan, Rania W. & Christodoulides, George & Prandelli, Emanuela
- S0969698924003527 Quality-differentiated distribution strategies between live streaming and online channels
by Liu, Jiqiong & Yuan, Rui & Feng, Shuai & Wang, Guanxiong
- S0969698924003540 Avoid following individual shopping time habit to promote new products: Evidence from a randomized field experiment
by Li, Yongjun & Jin, Xi & Xue, Hanbing
- S0969698924003552 From online reviews to smartwatch recommendation: An integrated aspect-based sentiment analysis framework
by Ray, Rajeev Kumar & Singh, Amit
- S0969698924003576 Consumer preferences for unmanned stores: A choice experiment study
by Nam, Youngwon & Lee, Sihyun & Lee, Hoyoung
- S0969698924003588 Customer adoption of robot: Synergizing customer acceptance of robot-assisted retail technologies
by Shehawy, Yasser Moustafa & Faisal Ali Khan, Syed Md & Ali M Khalufi, Nasser & Abdullah, Riyaz Sheikh
- S0969698924003606 Are food retailers resilient amid crisis? A cultural resource-based exploration of Lebanese consumers’ engagement with the food retail landscape
by Bahn, Rachel A. & Fort, Fatiha & Saucède, Florent & Abebe, Gumataw Kifle
- S0969698924003618 Exploring the effect of empathic response and its boundaries in artificial intelligence service recovery
by Guo, Yuanyuan & Xu, Linlin & Wang, Chaoyou
- S0969698924003631 The role of behavioral decision-making in panic buying events during COVID-19: From the perspective of an evolutionary game based on prospect theory
by Chen, Tinggui & Wu, Xiaofen & Wang, Bing & Yang, Jianjun
- S0969698924003710 Consumer acceptance of social robots in domestic settings: A human-robot interaction perspective
by Gao, Yajie & Chang, Yaping & Yang, Tangwutu & Yu, Zhihao
- S0969698924003734 The key opinion leader introduction and pricing strategy for live streaming e-commerce platforms considering the impact of network effects
by Zhang, Haiyue & Sui, Ronghua & Zha, Xiaoyu
- S0969698924003746 Consumer segmentation with large language models
by Li, Yinan & Liu, Ying & Yu, Muran
- S0969698924003758 Online and offline delivery qualities: O2O satisfaction and loyalty through technology acceptance model
by Seo, Kyowon & Roh, Taewoo
- S0969698924003771 When should the fresh-food retailer embrace near-expired food commercialization?
by Lyu, Zhengwei & Lan, Hongjie & Liu, Samuel Shuai & Hua, Guowei & Cheng, T.C.E.
- S0969698924003783 Ecological consciousness, moral self-identity and green conspicuous behavior: Moderating role of religiosity
by Ishaq, Muhammad Ishtiaq & Baloch, Rukhsar & Raza, Ali & Talpur, Qurat-ul-ain & Ahmad, Rehan
- S0969698924003795 To offer or not to offer? Bullet screen strategies for competing video platforms with vertical differentiation
by Zhu, Xingzhen & Li, Li & Li, Jing
- S0969698924003801 Relationships among consumer innovativeness, learning, and global product purchases: Store manager perspectives in retailing
by Kim, Woo Bin & Kim, Changju & Kurata, Karin
- S0969698924003813 Revolutionizing retail: The transformative power of service robots on shopping dynamics
by Vinoi, Nivin & Shankar, Amit & Agarwal, Reeti & Alghafes, Rsha
- S0969698924003825 The effects of footstep sounds on impression formation and persuasion
by Yu, Zhihao & An, Lam & Heath, Timothy B.
- S0969698924003837 AI assistant is my new best friend! Role of emotional disclosure, performance expectations and intention to reuse
by Affandi, Sana & Ishaq, Muhammad Ishtiaq & Raza, Ali & Talpur, Qurat-ul-ain & Ahmad, Rehan
- S0969698924003850 Redefining retail catchment with mobile geolocation data: Insights from New Zealand
by Guan, Yihan & Cheung, Ka Shing & Yiu, Chung Yim
- S0969698924003862 Linking short- and long-term impacts of the government, consumers, and manufacturers on NEV sales and market share in China
by Jing, Peng & Shao, Danning & Liu, Yaqi & Chen, Yuexia & Zhang, Shuang
- S0969698924003874 The role of micro-franchising in supporting women retailers in the energy sector in sub-Saharan Africa: The case of the Mivo Energie network in Togo
by Gbetchi, Komlanvi Elom & Perrigot, Rozenn
- S0969698924003886 Research on the driving factors and impact mechanisms of green new quality productive forces in high-tech retail enterprises under China's Dual Carbon Goals
by Wang, Jiabin & Qiao, Li & Zhu, Guofen & Di, Kaisheng & Zhang, Xihui
- S0969698924003898 What is the impact of demand patterns on integrated online-offline and buy-online-pickup in-store (BOPS) retail in a smart supply chain management?
by Mahapatra, Amalendu Singha & Sengupta, Shahana & Dasgupta, Arup & Sarkar, Biswajit & Goswami, Radha Tamal
- S0969698924003904 Metaverse consumer behavior: Investigating factors driving consumer participation in the transitory metaverse, avatar personalization, and digital fashion adoption
by Ki, Chung-Wha (Chloe) & Chong, Sze Man & Aw, Eugene Cheng-Xi & Lam, Magnum Man-Lok & Wong, Christina W.Y.
- S0969698924003916 Optimizing consumer engagement and repurchase intentions: The role of strategic post-purchase communication
by Owusu, Prince & Li, Zhiwen & Omari-Sasu, Akoto Yaw
- S0969698924003928 Retail franchise ecosystem dynamics: Insights from countries of varied development levels
by Welsh, Dianne H.B. & Lanchimba, Cintya & Bausch, Madeleine
- S0969698924003941 Impact of death-related media information on the effectiveness of in-feed advertising: A compensatory consumption perspective
by Cao, Rong & Yue, Mingyue & Yu, Jianuo & Wang, Feng & Li, Ping
- S0969698924003953 Sustainable digital fashion in a metaverse ecosystem
by Xin, Baogui & Song, Yaping & Tan, Hui & Peng, Wei
- S0969698924003965 Promised hassle time management in online retailing with fraudulent and regretful customers
by Kanyal, Rahul & Patra, Sabyasachi
- S0969698924003977 Predicting retail customers' distress in the finance industry: An early warning system approach
by Beltman, Jaap & Machado, Marcos R. & Osterrieder, Joerg R.
- S0969698924003989 The strength of stance: The impact of brand activism on resistance to negative information, purchasing, and premium paying intents across different types of failures
by Francioni, Barbara & De Cicco, Roberta & Curina, Ilaria & Cioppi, Marco
- S0969698924003990 Musical attributes, cultural dimensions, social media: Insights for marketing music to consumers
by Bandyopadhyay, Tridib & Woszczynski, Amy B. & Crowell, Dale
- S0969698924004004 Effects of color-typeface congruence on product evaluation
by Tian, Zhouyuan & Huang, Chia-Hsing
- S0969698924004016 Bridging the gap: Exploring the nexus of service robot personalization, customer identification, and citizenship behaviors
by Gong, Taeshik
- S0969698924004028 How language arousal affects purchase intentions in online retailing? The role of virtual versus human influencers, language typicality, and trust
by Wang, Bin & Han, Yao & Kandampully, Jay & Lu, Xiaoli
- S0969698924004041 Retail futures: Customer experience, phygital retailing, and the Experiential Retail Territories perspective
by Alexander, Bethan & Varley, Rosemary
- S0969698924004053 Explanation of time perspectives in adopting AI service robots under different service settings
by Dang, Simon & Quach, Sara & Roberts, Robin E.
- S0969698924004065 How loud is consumer voice in product deletion decisions? Retail analytic insights
by Zhu, Qingyun & Wang, Yiru & Xu, Xun & Sarkis, Joseph
- S0969698924004077 The effect of disruptive change on the spatial variation of commercial rental prices: The case of the COVID-19 pandemic
by Cano-Guervos, Rafael & Chica-Olmo, Jorge & Chica-Garcia, Jorge
- S0969698924004089 Adaptation and resilience in retail: Exploring consumer clusters in the new normal
by Stanca, Liana & Dabija, Dan-Cristian & Câmpian, Veronica
- S0969698924004090 Effect of location-based advertising filtering mechanism in smart service
by Shieh, Chih-Hui & Ling, I-Ling & Chen, Yenming J. & Liu, Yi-Fen
- S0969698924004107 Counterfeit conundrum: Insights into bottom of the pyramid consumer behavior in India
by Mukherjee, Srabanti & Datta, Biplab
- S0969698924004119 A sustainable step forward: Exploring factors influencing the purchase intentions towards remanufactured products using fsQCA
by Sharkasi, Nora & De Maeyer, Peter & Lababdi, Houyem chaib & AlMansoori, Salma & Agag, Gomaa
- S0969698924004132 When the recipe is more important than the ingredients, understanding factors affecting customer loyalty in unmanned convenience store using fsQCA
by Alshehri, Abdullah
- S0969698924004144 Appraisal factors of sustainable purchase intentions in online shopping platform context: PLS-SEM with theory extensions
by Zhao, Ziliang & Omar, Nor Asiah & Zaki, Hafizah Omar
- S0969698924004156 Predicting household food waste behavior: Bringing food literacy and purchasing power into the theory of planned behavior
by Adaryani, Rasool Lavaei & Palouj, Mojtaba & Gholami, Hesamedin & Baghestany, Ali Akbar & Damirchi, Milad Joodi & Dadar, Mohsen & Seifollahi, Naser
- S0969698924004168 Impact of Gen-AI chatbots on consumer services experiences and behaviors: Focusing on the sensation of awe and usage intentions through a cybernetic lens
by Pathak, Kanishka & Prakash, Gyan & Samadhiya, Ashutosh & Kumar, Anil & Luthra, Sunil
- S0969698924004181 Which direction will electronic word-of-mouth (eWOM) choose? Dance drama eWOM's spatiotemporal characteristics and influencing factors
by Liao, Junfeng & Yang, Lin & Wang, Na
- S0969698924004193 Shaping pro-environmental behavior through CSR messaging: Insights from the norm activation model
by Surira, Mukul Dev & Zakkariya, K.A. & Sajid, Muhammed
- S0969698924004211 Miracle in the evening: Explaining the boundary condition of consumer's self-control on purchase intention of near-expired products
by Chung, June-ho & Ahn, Dongkyun & Choi, Yun Seob
- S0969698924004235 Eye-opening! Exploring uncertainty marketing through hedonic blind box collectibles
by Lee, Cary & Wyllie, Jessica & Brennan, Stacey
- S0969698924004247 Social order or social justice? The relationship of political ideology with consumer preferences for Corporate Social Responsibility
by Tiganis, Antonios & Chrysochou, Polymeros & Mitkidis, Panagiotis & Krystallis, Athanasios
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