Contact information of Elsevier
Serial Information
Download restrictions: Full text for ScienceDirect subscribers only
Editor: Harry Timmermans
The email address of this editor does not seem to be valid any more. Please ask Harry Timmermans to have the entry updated or send us the correct address.
Series handle: RePEc:eee:joreco
ISSN: 0969-6989
Citations RSS feed: at CitEc
Impact factors
Access and download statisticsTop item:
Corrections
All material on this site has been provided by the respective publishers and authors. You can help
correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:joreco. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/journal-of-retailing-and-consumer-services .
Content
2026, Volume 89, Issue PB
- S0969698925003650 Consumer impulse buying behavior in the evolving marketplace: An integrated quantitative and qualitative approach
by Li, Mingchao & Deng, Ruchun
- S0969698925003832 Influencer-dominated or follower-dominated? The influence of virtual community dominance and social media platform service on influencers' well-being
by Sui, Xiaomeng & Liu, Yun & Zhu, Jin & Liu, Chaoyang
- S0969698925003881 The power of language in promotion: Exploring the impact of language style and the moderating role of address forms
by Peng, Siyu & Li, Chenxi & Tu, Xinyi & Fan, Xiucheng
- S0969698925003893 Overlapping letters communicate uniqueness: The impact of textual logo design and consumption occasion on product evaluation
by Yang, Lu & Huang, Yunhui & Rao, Liqin
- S0969698925003911 The effects of Figure–Ground contrast in App icons on consumer responses: The mediating role of perceived safety
by Sun, Xiaohui & Liang, Zhiqi & Zhang, Ning & Yu, Liqin
- S0969698925003935 The positive effects of warning labels: Evidence from healthy food consumption
by Li, Hanxi & Zhang, Sha & Liu, Xia & Zhao, Hong
- S0969698925003947 Matching generative AI word-of-mouth with product type: Impact on consumer adoption and trust
by Ma, Jiaxin & Zhang, Depeng & Chen, Chunfeng & Du, Helen S.
- S0969698925003959 How pre-purchase return tendency shapes planned vs. unplanned returns in livestream commerce
by Zhou, Qishen & Yang, Anton & Xu, Yalan & Zhan, Fangmin
- S0969698925003960 Editorial to the special issue on decoupling and environmental sustainability
by Ryding, Daniella & Lichy, Jessica & Ritch, Elaine & Harris, Lloyd C.
- S0969698925003972 Decoding consumer responses to anthropomorphic products using electroencephalography, skin conductance, and eye-tracking
by Xu, Zhiwei & Liu, Siqi & Zhang, Siyu & Yang, Yaqi
- S0969698925003984 Formal or informal? Which language do merchants use to reply to negative online reviews?
by Wu, Ruijuan & Huang, Liting
- S0969698925003996 Toward agentic AI: User acceptance of a deeply personalized AI super assistant (AISA)
by Hasselwander, Marc & Sunio, Varsolo & Lah, Oliver & Mogaji, Emmanuel
- S0969698925004011 Understanding user disengagement in social shopping platform: The roles of fatigue and dependency
by Kang, Inwon & Chen, Yecai & Kim, Jinnam
- S0969698925004023 Subscription fatigue - Are you for real? Studying cross-cultural factors for multihoming using consumption value theory
by Sarraf, Shagun & Kar, Arpan Kumar
- S0969698925004035 Do satisfaction and satiation both drive immediate and delayed subscription cancellation? Implications for subscription video-on-demand services
by Becerril-Castrillejo, Ismael & Nieto-GarcÃa, Marta & Muñoz-Gallego, Pablo Antonio
- S0969698925004126 To facial or not to facial? From emoji to empathy in shaping customer satisfaction with chatbot service recovery
by Cao, Zhongpeng & Yu, Kexin
- S0969698925004138 Uncovering consumer loyalty behavior: A data mining approach in the fast-moving consumer goods sector
by Ahmadi, Sadra & Barkhi, Fatemeh & Nikhashemi, S.R.
- S0969698925004151 How and when AI-enabled customer experience shapes sustainable consumption in smart hotels: The role of eco-friendly customer innovativeness
by Ahmad, Sohail & Ashfaq, Muhammad & Song, Jing & Wang, Rui
- S0969698925004163 How Music–Video metaphors build destination brand resonance: Dyadic affect, meaning access, and cultural cues
by Gary, Joston & Gu, Yang & Wang, Hannah & Zhou, Xixing & Feng, Yan & Moreira, António Carrizo
- S0969698925004175 Human versus non-human agents who make predictions of service delivery: An examination of user responses to agents’ view of the future
by Söderlund, Magnus
- S0969698925004187 Bridging gaps: How does mobile banking drives entrepreneurial intention through financial inclusion
by Elbayoumy, Osama & Liu, Ruihong & Ding, Xiu-Hao
- S0969698925004205 Branded, partnered, or opting out: A comparison of secondhand business models in shaping consumer responses
by Shin, Daeun Chloe & Lee, Angie & Lee, Garim
- S0969698925004217 Recursive hierarchical facility optimization for enhancing retail equity: A consumer-centric case in China's 4 state-level new districts
by Huang, Zhuonan & Wang, Shaohua & Liang, Haojian & Zhong, Yang & Wang, Tianbao
- S0969698925004229 Comfort first: Understanding consumer continuance intention in contactless logistics delivery through human–computer interaction
by Yao, Xinyu & Su, Miao & Cai, Lanhui & Qi, Guanqiu
- S0969698925004230 Stylized vs. photorealistic celebrity avatars: What works best for brand endorsement?
by Hu, Hai-hua & Ren, Sijia & Li, Dehong
- S0969698925004242 Who decides: The consumer or the retailer? An LLM-assisted Bayesian framework for modeling purchase decisions with retailer influence
by Liu, Xiexin & Chen, Xinwei
- S0969698925004254 Demystifying how emotional and cognitive resonance to AI-driven content consistency sparks customer engagement and impulse buying in short-video E-commerce
by Xuan Nguyen, Thuy Do & Nguyen, Khoi Minh
- S0969698925004278 When live-streaming fails: Influencer coping strategies, improvisational responses, and consumer purchase intention
by Fang, Lin & Lu, Baozhou & Zhang, Minghao
- S0969698925004321 When the future feels long: How future time perspective shapes upgrade intentions through the lens of self-improvement
by Gong, Xuan & Razzaq, Amar
- S0969698925004357 Designing the fitverse: How vividness, interactivity, and presence drive metaverse fitness engagement
by Saha, Aparnita & Kasilingam, Dharun & Jublee, Daniel Inbaraj
- S0969698925004369 Outsourcing choice: AI voice assistants as shopping surrogates
by Mo, Linlin & Sands, Sean & Leckie, Civilai
- S0969698925004382 Time tells all: The impact of long-term brand activism on brand loyalty and hypocrisy perceptions
by Jiang, Xia & Chen, Hanzhang & Qin, Xinghong & Lei, Xi
- S096969892500400X AI or human: How the type of information to be disclosed alters customer service agent preferences
by Dai, Xiaohe & Zhang, Li & Huang, Zhiyuan & Wang, Li
- S096969892500414X Emojis as catalysts: How AI agents leverage emojis to enhance customer engagement across the pre-core and core service stages
by Luo, Lijuan & Wang, Kang & Zheng, Yujie
- S096969892500431X Return fees in online retailing - Psychological mechanisms across fee designs and product categories
by Mayr, Kathrin & Amsl, Sarah & Schwendtner, Teresa & Kotzab, Herbert & Teller, Christoph
2026, Volume 89, Issue PA
- S0969698925003340 The upside of mind wandering in influencing purchasing intention: A conditional process analysis of the moderating role of temporal distance and mediating effects of memory
by Qiao, Lin & Shen, Xiangyou
- S0969698925003352 Insignificance drives bonding: How awe toward nature influences consumers' preference for warm brands
by Wang, Tingyi & Chen, Rong
- S0969698925003388 Monetary return policies in fashion e-retail: Exploring the role of retailer brand attachment on consumer responses
by Klütz, Anna-Marie & Albrecht, Carmen-Maria
- S0969698925003406 Say-one-thing-and-mean-another consumers? A multi-method study of functional demand mismatch in e-commerce AI assistants
by Chen, Shuai & Zhao, Yang
- S0969698925003455 Who Gets Heard? Analyzing online restaurant reviews to understand the representation of vulnerable consumers
by Wang, Yiru & Kuchmaner, Christina A. & Xu, Xun & Xu, Ran
- S0969698925003467 The scarcer, the more eager to buy? How does the scarcity of blind box products affect impulse purchase intention
by Tang, Xiaoli & Zhang, Yi
- S0969698925003571 Does sustainability knowledge deepen emotional bonds? A study of creative branding in social commerce
by Duong, Nam Tien
- S0969698925003583 Is sadness always bad? The effects of streamers’ multimodal expressions on viewer engagement in live streaming
by Luo, Lijuan & Xu, Meiling & Wan, Fei
- S0969698925003595 Anthropomorphism of virtual influencers: A congruence perspective
by Cao, Yijia & Yao, Yongheng (Angus) & Wang, Fang
- S0969698925003601 Guidance strategies for green consumption from an information ecology perspective: Dynamic modeling and scenario simulation in social networks
by Huang, Han & Li, Qianwen & Long, Ruyin
- S0969698925003613 To serve the country or avoid risk? The effects of strategic versus responsive CSR on consumer trust under high tariff salience
by Dai, Luote & Xiang, Kangli & Gu, Shengyu & Zhou, Xiaomin
- S0969698925003625 Self-image matters: Examining individual differences in resistance to loss framing messages
by He, Jun & Calluso, Cinzia & Donato, Carmela & Thouvarecq, Regis & Iodice, Pierpaolo
- S0969698925003637 Concern for others' perceptions of fairness reduces variety-seeking behavior when choosing for multiple others
by Zhao, Lei & Wang, Yuhang & Peng, Yuqi & Wang, Yujie & Hu, Fengpei
- S0969698925003649 The seduction and the strain: How rich channel environments enliven and overwhelm consumers
by Wang, Wenqi & Hua, Haiyan & Wang, Hong & Zeng, Luanyi
- S0969698925003674 The bright side of fictional information: Positive impacts of AI hallucination on tourists’ cultural contact
by Wang, Yuchen & Guo, Rui
- S0969698925003686 The power of contextual attire: Effects of style and color brightness on customer mood and food consumption
by Wang, Sijun & Dong, Junwu & Guo, Yili
- S0969698925003698 Weather, temperature, and variety-seeking: When arousal turns environment into choice
by Sui, Jiarui & Hu, Jianhao & Zhang, Xuan & Li, Wanyue
- S0969698925003704 Religious sensitivity in controversial advertising: A comparative study of consumer behavior in Pakistan and Hungary
by Ul Ain, Qurat & Rasool, Shahid & Zeshan, Muhammad & Chaney, Damien
- S0969698925003716 When and how AI personalization drives sustainable purchases: The roles of relevance, privacy, and transparency in eco-friendly advertising
by Qadri, Usman Ahmad & Ahmed Moustafa, Alsadig Mohamed & Waqas, Muhammad
- S0969698925003728 Who and how to pair with a virtual influencer? The impact of co-endorser type, perceived distance, and gender congruence on consumer responses in virtual influencer collaborations
by Liu, Fanjue
- S0969698925003741 When the city Stalls, so does kindness: Exploring the influence of urban traffic environments on prosocial behavior
by Zou, Huan & Niu, Yongge & Ma, Xiaona
- S0969698925003753 Introducing the adaptive “Dual Response†Kano method – conceptualization and empirical application
by Brand, Benedikt M. & Rese, Alexandra
- S0969698925003765 Reducing frontline employee directed verbal abuse: A multi-study approach
by Mortimer, Gary & Osorio Andrade, MarÃa Lucila & Wang, Shasha
- S0969698925003777 Decoding customer experiences on meal delivery apps: A cross-platform text-mining analysis of online reviews through the lens of service psychology theories
by Shah, Adnan Muhammad & Ahmad, Pir Noman & Abbasi, Amir Zaib & Parvez, Muhammad Omar & Han, Spring H. & Bayram, Gül Erkol & Lee, KangYoon
- S0969698925003789 The ethics of automation: How the degree of robot adoption shapes unethical consumer behavior
by Deng, Changdian & Chang, Yaping & Xia, Yujia
- S0969698925003790 Making art accessible: How prompted AI use for simplifying art descriptions enhances museum visit satisfaction
by Michelsen, Meg & Mukherjee, Pubali
- S0969698925003819 More pressure or more support? The Manager's dueling roles in the relationship between salesperson time pressure and sales performance
by Vieira, Valter Afonso & Filho, Hercilio Costa & Gabler, Colin B. & Agnihotri, Raj
- S0969698925003820 Performance analysis of supermarkets: a combined approach using DEA and linear regression
by Telles de Proença, Odair & Coelho Soares, Thiago & Mazon, Gisele & Soares, Sandro
- S0969698925003844 Beyond status: The LEX model and the future logic of luxury retail
by Klaus, Phil
- S0969698925003856 Corrigendum to “A conceptual model to imply a negative innovation assessment framework on consumer behaviors through the electronic business platforms†[J. Retail. Consum. Serv. 74 (2023) 1–20 103450]
by Petcharat, Thanatchaphan & Jattamart, Aungkana & Leelasantitham, Adisorn
- S0969698925003868 Beyond algorithms: How socio-technical antecedents drive social-exchange outcomes in AI travel planning personalization
by Liu, Gus Guanrong & Lv, Linxiang & Meng, Lucia Lu & Tao, Jinyan
- S0969698925003923 Is more always better? The effect of audience size on sales performance in live streaming commerce: A multimethod study
by He, Lifeng & Li, Xinmiao & Li, Yuzhuo & Liu, Yu & Zhang, Ning & Zhou, Xiaohang
- S096969892500342X Should the doctor smile at me? The impact and mechanism of the service avatar's smile display and realism on the customer's self-disclosure in healthcare consultation services
by Hu, Guimei & Xie, Tao & Wang, Haizhong & Liu, Wumei
- S096969892500373X Online purchasing and household food waste: unpacking the role of value assessment discrepancies from purchase to usage
by Tian, Qingsong & Gao, Wenbing & Lin, Yan & Yu, Yan & Li, Chongguang
- S096969892500387X Impact of impulse buying on product return in online shopping
by Li, Mingfang & Choudhury, Askar H. & Du, Jiangang
- S096969892500390X Catalyzing re-innovation: How digital transformation drives recovery from technological failure in manufacturing
by Zhang, Yang & Yang, Xuan & Xu, Xuanxuan & Wan, Jun
2026, Volume 88, Issue C
- S0969698925001936 Green Specificity: Igniting curiosity and arousing emotional ambivalence
by Tan, Ser Zian & Yang, Lin & Loo, Wee Hong
- S0969698925002243 Strategic decision-making in the sharing economy: Balancing profitability and sustainability in retail, rental, and second-hand markets using a game-theoretic approach
by Salimi, Saba & Shahriari, Mohsen & Khosroshahi, Hossein
- S0969698925002292 Customer flow spillovers in retailers' short- and long-term decisions: Profitability and dynamic mechanisms
by Bao, Chunyu & Li, Min & Pei, Yiying
- S0969698925002322 A longitudinal big data approach to theorizing consumers' continuance intention to use loyalty apps
by Ahmed, Waqas & Al-Sharafi, Mohammed A. & Raza, Ali & Al-Zaeemi, Shehab Abdulhabib Saeed & Al-Bashrawi, Mousa Ahmad & Dwivedi, Yogesh K.
- S0969698925002383 From purchase to return: How personalized E-commerce recommendations shape consumer behavior
by Lo, Hui-Chiung & Chang, Wen-Jung & Chen, I-Hung
- S0969698925002395 Navigating the shifting landscape of multi-level user demands: A novel hybrid approach for identifying product opportunities and directions
by Li, Qing & Lin, Jie & Wang, Chao & Xiao, Shuaiyong & Jiang, Xiaoyan & Hu, Zijuan
- S0969698925002401 A stimulus-organism-response approach to predicting membership retention in fitness clubs
by Watts, Helen & Francis-Smythe, Jan & Bell, Robin
- S0969698925002413 The power of influencers: How moral image drives suboptimal food consumption
by Guan, Biyu & Li, Xin & Zeng, Shiyu & Liu, Pei & Sun, Hailong
- S0969698925002437 The role of consumer involvement in cue use during food purchasing Decisions: The moderating effect of consumer familiarity
by Yin, Han & Fang, Eddy S. & Kearney, Treasa & Mirosa, Miranda & Guenther, Peter
- S0969698925002449 Machine talk: When flattery sounds better from a bot
by Chai, David & Li, Jian & Huang, Jinsong
- S0969698925002450 Universal appeal? A flow theory perspective on the adoption of digital twin-based fashion technology
by Kao, Yuju Rubie & Jai, Tunmin Catherine
- S0969698925002462 “Manipulated virtual influencers (VIs)†: The impact of VI post customization level on consumers’ willingness to engage in VI marketing campaigns
by Dong, Xuebing & Wang, Biao & Fan, Xiucheng & Deng, Nianqi
- S0969698925002474 Front or back? The impact of AI information presentation order on purchase intentions at different AI innovation locus
by Dai, Qi & Jiang, Yuanyuan
- S0969698925002486 Is authenticity rewarded or inauthenticity penalized? Reconsidering the value of brand authenticity
by Kokkoris, Michail D. & Kamleitner, Bernadette
- S0969698925002498 From complexity to chaos: Understanding their combined impact on customer experience in retail environments
by Ling, Weijie & Lee, Hyemin & Xu, Huayuan & Pan, Younghwan
- S0969698925002504 Bridging logistics and payment to build trust in African E-Retail: The role of logistics service quality, payment drivers, and cultural influences
by El Aissoug, Chaimaa & Kim, Thai Young & Wang, Xueqin
- S0969698925002516 The efficacy of the use of social media networks and celebrity endorsers on green Consumption: An integrated model of attitude, intention, and actual behavior
by Kalam, Abul & Mollah, Muhammad
- S0969698925002528 The dynamic impact of electronic word-of-mouth (eWOM) in the movie market lifecycle: the moderating role of key creators’ activity on movie attendance
by Wang, Qi & Fan, Xiaoqian & Zhang, Wen
- S0969698925002541 What's in a Name? The differential impact of branded vs. generic promotional credit on repurchase intention
by Ramadoss, Raghuram
- S0969698925002553 Drivers of green consumer behavior in hotels: The roles of green attitudes and environmental gardening identity (PLS-SEM and fsQCA evidence)
by Kumar, Jai & Huang, Jinyan & Kumari, Joti
- S0969698925002565 More saturated, better Performance: How color saturation affects product performance perception
by Huang, Zhiyuan & Dai, Xiaohe & Wang, Li
- S0969698925002577 Implications of retailer-owned digital twins services: The trade-offs between customer experience, misfit returns reduction, and investment costs
by Yang, Qin & Sun, Lin & Wu, Xu & Li, Youwei
- S0969698925002589 The untapped influence of employee incivility on customer citizenship behavior: A mixed-methods inquiry in quick-service restaurants
by Shagirbasha, Shameem & Kumar, Madhan & Panda, Nalinakshya
- S0969698925002590 Stop sabotaging your Influencers: How language formality undermines engagement in sponsored content
by Jha, Abhishek Kumar & Singhania, Ronak & Bagchi, Samrat
- S0969698925002607 Demand forecasting in cross-border live streaming commerce: An explainable multimodal AI framework for market segmentation
by Zhang, Qi & Ye, Feng & Li, Xue & Gao, Pengbin
- S0969698925002619 Witnessing robot mistreatment: A dual-path model of behavioral contagion and empathy in customer observers
by Gong, Taeshik & Huang, Yu-Shan (Sandy)
- S0969698925002620 When customization mode meets product innovativeness: How their match drives consumer purchase
by Xu, Qiang & Wang, Xiaoqun & Sun, Qingzhou
- S0969698925002632 Effects of emotional expression on user engagement in virtual influencers’ Instagram posts: A comparative analysis with human influencers
by Ko, Chaeeun & Baek, Hyunmi
- S0969698925002644 Unwavering interests in influencers: Influencer-focused barrages in social media product review videos
by Pei, Yanli & Wu, Juntao & Wang, Fang & Wang, Shan
- S0969698925002656 Virtual characters, virtual influence? Assessing the efficacy of virtual and human influencers and the influence of need for interaction and consumer envy
by Pichierri, Marco & Belk, Russell W.
- S0969698925002668 A lifecycle-based household recommendation system: From product recycling to purchasing
by Chen, Xingyu & Peng, Bo & Liu, Ying
- S0969698925002681 Understanding the mechanism behind consumers’ purchase intentions toward AI recommendations: The trade-off between privacy and incentives
by Gong, Shuhui & Liu, Lu & Shao, Jiawei & Li, Yue & Yang, Yuting
- S0969698925002693 Framing luxury in the resale era: Matching influencer type with regulatory focus in second-hand luxury consumption
by Nguyen, Dung Minh & Nguyen, Trieu
- S0969698925002711 How assortment size, distinctive allocations, and local market density affect convenience store transaction performance
by Chien, Pei-Yu & Cadeaux, Jack
- S0969698925002723 Optimizing pricing in an online marketplace: The role of buy-now, pay-later option and return policies
by Najafi-Ghobadi, Somayeh & Rezaei Kalantary, Mina
- S0969698925002735 Targeted vs. universal: Optimal strategies for multi-unit purchase coupons
by Wang, Yan & Xing, Wei & Zhao, Xuan & Zhou, Yongsheng
- S0969698925002747 Visualizing brand longevity: How logo concreteness shapes consumer perceptions of brand age
by Zheng, Lijing & Zhu, Yi
- S0969698925002759 Can ChatGPT relate to you? Exploring consumer satisfaction with AI-generated product advice through the lens of consumption values
by Meng, Kexin & Xiao, Jing Jian
- S0969698925002760 Does ‘green’ matter? Understanding consumer behavior toward low-involvement green products
by Salhieh, Sa’Ed M.
- S0969698925002772 Barriers and motivators of globalization for buying behavior of imported Chinese domestic home appliances: the roles of brand image, product judgement, perceived product quality and endorser's credibility
by Le, Nguyen & Nguyen, Tai Tan & Nguyen, Hoa Thi Lien
- S0969698925002784 Reselling or consignment? Blockchain adoption and sales model choices under consumer reference quality effects
by Yi, Yongxi & Feng, Yuan & Li, Yuqiong & Li, Chao
- S0969698925002796 Disruptive but costly: How upside-down logos backfire in consumer responses to brands
by Baek, Tae Hyun & Yim, Mark Yi-Cheon & Park, Jooyoung & Cho, Areum
- S0969698925002802 What does it take to buy in brick-and-mortar secondhand fashion stores? A non-user segmentation with recommendations considering current secondhand retail trends
by Zechiel, Felix & Blaurock, Marah & Büttgen, Marion
- S0969698925002814 Beyond persuasion Knowledge: Examining the roles of visual appeal, visual congruence, and social proof in influencer advertising
by Kong, Juan & Lou, Chen
- S0969698925002826 Building Lovemarks with social media marketing: A methodological comparison
by Westland, J. Christopher
- S0969698925002838 Factors affecting consumers’ energy curtailment behavior and purchases of energy-efficient appliances
by Nguyen, Hoang Viet & Nguyen, Ninh & Le, Bao Ngoc & Pervan, Simon & Vu, Tuan Duong & Nguyen, Thi My Nguyet
- S0969698925002851 How lack of choice to opt-out of generative artificial intelligence in traditional search engines drives consumer switching intentions: The mechanism of empowerment
by Mukherjee, Pubali & Jain, Varsha
- S0969698925002875 A stimulus-organism-response eye-tracking survey of how background-foreground images drive image appeal, product perception, and willingness to pay in e-commerce
by Chaudhuri, Neha & Gupta, Gaurav & Lim, Weng Marc
- S0969698925002887 Shopping goal specificity matters: How algorithmic recommendations influence adoption intention
by Xin, Jie & Qin, Peng & Li, Tingting & Yang, Zhihao
- S0969698925002899 Consumer evaluation of corporate social irresponsibility (CSIR): The roles of CSIR type, brand awareness, and domain congruence
by Luan, Chi-Cheng & Zhang, Su
- S0969698925002905 Confidence and country: How consumer economic outlook shapes domestic country bias
by Hampson, Daniel Peter & Zhang, Yicong & Guo, Xiaoling & Lee, Eunkyung & Qu, Xiaoju
- S0969698925002917 Strategic pricing of private labels: The role of within-category processed food diversity
by Patel, Pankaj C.
- S0969698925002929 Too human to trust? How AI human-likeness and context orientation shape consumer preferences in premium high-tech markets
by Chae, Myoung-Jin & Kim, Molan
- S0969698925002930 Consumer hope and sustainable consumption: Integrating structural and configurational insights
by Sadiq, Mohd & Fazal-e-Hasan, Syed Muhammad & Ahmadi, Hormoz & Mortimer, Gary & Murdy, Samantha & Dann, Susan
- S0969698925002942 Beyond the screen: Understanding consumer engagement with live-stream shopping from the perspective of the information system success model
by Wang, Xiao-Wu & Guo, Yihao
- S0969698925002954 Why subscribers cut the cord: A study of the migration from pay-TV to OTT services through the push-pull-mooring framework
by Kim, Daegyu & Kim, Hun & Kim, Yonghee
- S0969698925002966 When feeling takes a backseat in livestream commerce: The effects of virtual versus human streamers on consumers’ impulsive buying
by Liu, Zixuan & Zhong, Shiquan & Jia, Ning & Zhang, Jiemin & Lee, Likchern
- S0969698925002978 From rational depletion to impulsive decision: A multi-information source perspective in social livestreaming e-commerce
by Zhang, Yundi & Fu, Shixuan & Yan, Xiangbin
- S0969698925002991 Sports, politics, and social media: A Human-AI collaborative analysis of consumer reactions to Trump's break 50 appearance
by Qian, Tyreal Yizhou & Gong, Hua & Xu, Chenglong
- S0969698925003005 Instrumental vs. hedonic Affordances: Examining their impact on repurchase behavior on live commerce platforms through self-determination theory
by Chen, Hongquan & Zhang, Shuhua & Shao, Bingjia & Zhang, Yong & Zhao, Quanwu
- S0969698925003091 Mapping digital satisfaction dimensions in mobile fashion retail: Service-Dominant Logic in the Turkish market
by Tunca, Sezai & Balcioglu, Yavuz Selim
- S0969698925003121 Do second-hand luxury retailers affect luxury brand image? Exploring the mediation of construal level theory between official and unofficial retailers
by Bai, Huifeng & Tassiello, Vito & Sun, Yan & Shi, Jin
- S0969698925003133 When sparks fly: How arousal-driven atmospheres, brand positioning, and consumer traits collide in live-streaming ecosystems
by Shao, Bingjia & Zhu, Yinghui & Yang, Pianpian & Qin, Yan
- S0969698925003145 Caught in the Act: Natural recognition of deepfake UGC ad, expectancy violation and consumer responses
by Yang, Jing & Lee, Susanna S.
- S0969698925003157 Purpose and profit: Understanding consumer reactions to social enterprises in retail and services
by Althuizen, Niek & Sánchez Sánchez, Carlos Raúl & Osburg, Victoria-Sophie & Batt, Verena & Falter, Mareike
- S0969698925003169 Advice by Algorithms: Dual Dimensions of Trust in AI Financial Service Adoption
by Chang, Chia-Yang (Mac) & Park, Sungjun (Steven) & Dinh, Minh Cong
- S0969698925003170 Enhancing product selection in live-streaming E-commerce: A multi-criteria decision-making framework
by Su, Jiafu & Liu, Hongyu & Chen, Yijun & Wang, Mingyan & Zhang, Jingqiu
- S0969698925003182 From reviews to constructs: Using LLMs to model customer satisfaction in platform-based services
by Teichert, Thorsten & Shah, Adnan Muhammad
- S0969698925003194 Utilitarian or experiential? Divergent location strategies of the rural coffee retail in the Hangzhou metropolitan area
by Chen, Yufan & Xu, Kechen & He, Yong & Chen, Qianhu
- S0969698925003200 Convergence amidst divergence: Research on the diffusion of innovative products under non-contractual coopetition
by Zhang, Yinjie & Guo, Chunxiang
- S0969698925003212 Exploring the impact of generative art in virtual stores: A metaverse study on consumer perception and approach intention
by Kim, Woo Bin & Perez, Jhovanna Vanessa & Yoon, So-Yeon
- S0969698925003224 From critical incidence to discontinuance: How distrust. Dissatisfaction and fatigue contribute to the abandonment of Femtech apps
by Tandon, Urvashi & Ertz, Myriam
- S0969698925003236 Artificial intelligence versus human providers for personalized solutions? The influence of expected group size and perceived uniqueness on adoption intentions
by Hou, Chenxuan & Li, Tingting & Gu, Yanzhang
- S0969698925003248 Shopping well-being through mobile apps: A congruence theory perspective
by El Hedhli, Kamel & Alnawas, Ibrahim & Becheur, Imene & Abu Farha, Allam K. & Zourrig, Haithem
- S0969698925003261 Beyond consistency: The role of logo variability in brand extensions
by Chen, Bo
- S0969698925003273 Emotional divergence among virtual avatar types: A topic-based study using LDA and DistilBERT
by Wang, Ying & Huam, Hon Tat & Hamid, Abu Bakar Abdul
- S0969698925003285 Impulsive socially responsible buying after corporate social responsibility: when and why it happens
by Huang, Lu & Yang, Zilu & Wu, Tong & Jin, Fei
- S0969698925003297 The impact of consumers' strategic return behavior on review bias: Evidence from Chinese online fashion retail
by Zhou, Kunlu & Zhang, Hongchao & Fang, Zhicheng & Qin, Yinggao
- S0969698925003303 A longitudinal consumer feedback analytics approach for theory building and testing: Examining consumer satisfaction and loyalty in buy now, pay later (BNPL) platforms
by Al-Sharafi, Mohammed A. & Alzaeemi, Shehab Abdulhabib & Albashrawi, Mousa & Dwivedi, Yogesh K. & Alahmad, Rasha & Chae, Inyoung
- S0969698925003315 Beyond technology: Role of technology-organization-environment-human factors in autonomous driving adoption for new energy vehicles
by Ji, Ting & Wang, Shaofeng & Wang, Jianyuan & Zhang, Jie
- S0969698925003327 Environmental guardians: How virtual influencers and human influencers can more effectively promote green products
by Wu, Haoyu & Li, Wu
- S0969698925003339 From attraction to aversion and back: examining brand hate, love, and retention
by ul Hassan, Syed Ramiz & Khan, Tariq Iqbal & Mansoor, Mahnaz & Jamil, Raja Ahmed
- S0969698925003364 A dual-theory examination of price guarantee advertising believability and its impact on consumer trust, satisfaction, and repurchase in retail
by Hoo, Khim Kheong & Wooliscroft, Ben & Phillips, Megan
- S0969698925003376 Advancing retail and service strategies: AI-driven consumer behavior prediction, gamification, and ethical marketing
by Tran, Minh Tung
- S0969698925003418 The dark side of AI adoption: A study of innovation resistance, job dissatisfaction, and workplace complaints in the franchised retail sector
by Yang, Jhong-Min & Hsu, Ken-Chang
- S0969698925003431 The color of status: Effects of logo color on brand status perceptions
by Yue, Beibei & Xia, Qing
- S0969698925003443 Why consumers react differently to brand transgressions: Functional vs. ethical breaches and psychological contracts
by de Villartay, Sophie & Julienne, Eric & Laporte, Marie-Eve & Berger-Remy, Fabienne
- S096969892500236X Asking fintech voice Chatbots: Explaining consumer switching intention by status quo bias theory
by Huang, Stanley Y.B.
- S096969892500253X Thinking fast and slow in film reception: Cognitive spillover of consumer emotions across digital platforms
by Balu, J. & Sreejith, R. & Sinimole, K.R.
- S096969892500267X Role of relationship norms in motivating initial consumer adoption and continuous usage of mobile apps: A randomized field experiment
by Liu, Lei & Zhao, Ping
- S096969892500270X Should your brand hire virtual influencers? How realism and gender presentation shape trust and purchase intentions
by Diwanji, Vaibhav Shwetangbhai
- S096969892500284X Green influencers' source credibility in driving customers’ green behaviors: Role of trust, engagement, and knowledge in a cross-country study
by Nguyen, Phuong Van & Le, Hoang Tran Phuoc Mai
- S096969892500298X Leveraging customer stability to reduce idiosyncratic Risk: Insights from goal interdependence theory
by Wang, Xinyi & Zhang, Xiaoyu & Lu, Qiang
- S096969892500325X Dual congruence in live-streaming commerce: A mixed-method to examine the role of virtual influencers and live content on consumer purchase behavior
by Shao, Zhucheng
- S096969892500339X How review sentiment influences ratings in Generative AI applications: Insights from VADER and LDA analysis
by Meng, Yuebin & Park, Sangchul & Um, Geumchul
2025, Volume 87, Issue C
- S0969698925001055 Unpacking preferences for surprise subscription boxes - A Kano-based study of present, former, and non-users
by Van Droogenbroeck, Ellen & Willems, Kim
- S0969698925001249 Do all the service attributes matter? Application of customer review-based attribute extraction considering brand status
by Kim, Da Yeon & Seo, Hae Jin & Song, Tae Ho
- S0969698925001250 The effect of NFT visual quality on consumer evaluations of luxury goods in the metaverse
by Kim, Jungkeun & Cho, Areum & Baek, Tae Hyun & Park, Jooyoung & Bae, Joonheui
- S0969698925001274 Healthcare influencer-follower relationships: The roles of truthful endorsement and endorsement overload
by Roy, Monica Priyadarshini & Padmavathy, Chandrasekaran
- S0969698925001286 A path from multichannel customer data to real-time personalization: Predicting customers’ psychological traits through machine learning
by Blömker, Jan & Albrecht, Carmen-Maria
- S0969698925001304 Strategic roadmapping for the future of retail healthcare
by Yadav, Sunil Kumar & Singh, Surabhi & Vijay, Tata Sai & Singh, Shiwangi
- S0969698925001316 When the elephant aligns with the ant: Brand prominence strategies in asymmetric Co-branding
by Tang, Bingxin & Lyu, Bei & Wan, Ziyuan
- S0969698925001328 Stand strong or Step Back: Exploring resilience and customer incivility in the retail context
by Gupta, Pragya & Alghafes, Rsha & Sharma, Vikram Kumar & Khorana, Sangeeta
- S0969698925001341 The impact of service agent type on satisfaction in green purchasing: A comparative study of AI and human agents
by Choi, Sunhwa & Yi, Youjae
- S0969698925001353 Is this review Helpful? How product gender, verification, and valence shape perceived helpfulness
by Ulu, Sevincgul & Uslay, Can & Yeniyurt, Sengun (Shen)
- S0969698925001365 The art and impact of narrative: How streamer narrative styles shape consumers’ purchase intention
by Zhang, Kai & Luo, Biao & Yan, Juanjuan & Weng, Xiuzhen
- S0969698925001377 A general framework for retailer competition under elastic demand and quantity-dependent transport costs
by Esteves, Rosa-Branca & Carballo-Cruz, Francisco
- S0969698925001456 Decoding virtual influencer endorsement using machine learning: The role of virtual influencer, posting, and disclosure characteristics
by Xia, Hui & Zhang, Longyun & Chen, Junjie & Wang, Xinchun
- S0969698925001481 Snack dilemma: How vending machines influence choice of virtue and vice foods
by Perfetti, Agnese & Pietrini, Rocco & Scarpi, Daniele & Gistri, Giacomo
- S0969698925001493 Understanding the impact of digital cue on consumer e-WOM for plant-based food: A situational experiment to explore the roles of sensory experience and social influence
by Ma, Ruqiu & Zhang, Bei
- S0969698925001511 When found, it is expensive! The influence of perceived justice and anger in out-of-stock followed by over-price scenarios
by Carvalho, Marcelo & Lopes, Evandro Luiz & Martinez, Luis F. & Herrero, Eliane
- S0969698925001523 Shaping consumer purchase and experience with paradoxical marketing
by Niu, Yixuan & Feng, Yadi & Li, Bin & Ma, Baolong
- S0969698925001535 The impact of strategic influencer interaction styles on consumer decision-making: An elaboration likelihood model perspective
by Li, Zhiwen & Owusu, Prince & Wang, Baojiao & Lu, Fang
- S0969698925001547 When looks matter: Aesthetic appeal's role in consumers' identity and impulse purchases
by Koksal, Daria & Koskie, Melanie Moore & Locander, William B.
- S0969698925001559 Unpacking masstige brand perception: A multimethod study on value dimensions and brand extension
by Park, JungKun & Ahn, Suhyoung
- S0969698925001560 Temporal perspective shapes customers’ food preference: hedonic versus eudaimonic motives for activities
by Liu, Juan & Li, Fangxuan Sam
- S0969698925001572 From taste to price: Comparative analysis of customer satisfaction factors in three food products
by Zandi, Peyman & Soleiman Ekhtiari, Narges & Sorooshian, Shahryar
- S0969698925001584 How is NFT fashion distinct from digital fashion? insights from mixed-methods research combining social listening and Consumer surveys
by Ki, Chung-Wha (Chloe) & Lee, HyunHwan (Aiden) & Lam, Magnum & Aw, Eugene Cheng-Xi & Wong, Christina W.Y.
- S0969698925001596 When time runs out, what do they let go? Time pressure, ad type, and psychological resilience in ad avoidance
by Wu, Ziyue & Gong, Yanping & Huang, Rong & Chen, Zhuo
- S0969698925001602 Generative AI advertisements and Human–AI collaboration: The role of humans as gatekeepers of humanity
by Madathil, Johnson Clement
- S0969698925001614 Mining online reviews by deep learning-based UIE-ERNIE for AI-empowered live streaming product selection
by Ma, Yanfang & Li, Jialei & Li, Zongmin & Gong, Yu & Zhao, Zhao & Wang, Xiaoyu
- S0969698925001626 Engaged to Gain: How psychological needs drive integrative benefits via online customer engagement
by Roopak, Roopendra & Chakrabarti, Somnath & Sreen, Naman
- S0969698925001638 A double-edged sword: Exploring the effectiveness of expressed subjectivity in virtual influencer endorsements
by Yao, Ruiqi & Qi, Guijie & Sun, Hua & Sheng, Dongfang
- S0969698925001651 When consumers suppress: Exploring the dynamics of thought suppression, information search, and purchase intentions
by Miao, Miao & Nishida, Yuki & Li, Zhen & Hou, Min & Song, Zening
- S0969698925001663 Winners and Losers: Store-Type and regional variations in response to mandatory retail closures
by Chung, Hwan & Kim, Min
- S0969698925001675 The power of emojis: Enhancing the willingness to adopt chatbot recommendations
by Yan, Huili & Tian, Tian & Xiong, Hao
- S0969698925001687 Understanding user acceptance and engagement in the Metaverse: A Dual experimental approach to advertising strategy
by Kim, Hoik & Kim, Han-Min
- S0969698925001699 Awe-inspired experience in the metaverse: A multi-study investigation
by Kautish, Pradeep & Lim, Weng Marc & Joshi, Nisarg