IDEAS home Printed from https://ideas.repec.org/a/eee/joreco/v88y2026ics0969698925002991.html

Sports, politics, and social media: A Human-AI collaborative analysis of consumer reactions to Trump's break 50 appearance

Author

Listed:
  • Qian, Tyreal Yizhou
  • Gong, Hua
  • Xu, Chenglong

Abstract

This study investigates consumer engagement on social media platforms in response to Donald Trump's participation in Bryson DeChambeau's Break 50 golf series, focusing on audience interpretation of politically infused sports entertainment. Drawing on framing theory and stereotype content model (SCM), we systematically examined YouTube and Instagram comments through an innovative human-AI collaboration pipeline integrating BERTopic, reasoning-enhanced large language models (LLMs), LLM fine-tuning, and embedding-based semantic evaluations. Our analysis identified three distinct generic frames, entertainment, politics/controversy, and athletics, each eliciting unique warmth and competence evaluations. Entertainment frames consistently occupied SCM's admiration quadrant, whereas political discourse more often aligned with contempt. However, several issue-specific frames deviated from traditional SCM profiles, revealing nuanced audience perceptions such as warm-but-incompetent and cold-but-competent stereotypes. Cross-platform comparisons uncovered evaluative reversals, indicating that perceptions of Trump shifted with platform norms and audience composition. Theoretically, the findings extend framing theory by illustrating how audiences actively co-construct meaning in politically salient entertainment contexts, while reaffirming SCM's utility in analyzing spontaneous digital discourse. Methodologically, we demonstrate a scalable, replicable human-AI workflow for large-scale, theory-driven social media analysis. Practically, the results offer insights for content creators, sports marketers, and political strategists seeking to navigate the reputational opportunities and risks of aligning with polarizing figures in cross-platform media environments.

Suggested Citation

  • Qian, Tyreal Yizhou & Gong, Hua & Xu, Chenglong, 2026. "Sports, politics, and social media: A Human-AI collaborative analysis of consumer reactions to Trump's break 50 appearance," Journal of Retailing and Consumer Services, Elsevier, vol. 88(C).
  • Handle: RePEc:eee:joreco:v:88:y:2026:i:c:s0969698925002991
    DOI: 10.1016/j.jretconser.2025.104520
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0969698925002991
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.jretconser.2025.104520?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to

    for a different version of it.

    References listed on IDEAS

    as
    1. Nicholas Berente & Stefan Seidel & Hani Safadi, 2019. "Research Commentary—Data-Driven Computationally Intensive Theory Development," Service Science, INFORMS, vol. 30(1), pages 50-64, March.
    2. Tyreal Yizhou Qian & Weizhe Li & Hua Gong & Chad Seifried & Chenglong Xu, 2025. "Experience is all you need: a large language model application of fine-tuned GPT-3.5 and RoBERTa for aspect-based sentiment analysis of college football stadium reviews," Sport Management Review, Taylor & Francis Journals, vol. 28(1), pages 1-25, January.
    3. Silayach, Nikee & Ray, Rajeev Kumar & Singh, Navneet Kumar & Dash, Devi Prasad & Singh, Amit, 2025. "When algorithms meet emotions: Understanding consumer satisfaction in AI companion applications," Journal of Retailing and Consumer Services, Elsevier, vol. 85(C).
    4. Collins, Christopher & Dennehy, Denis & Conboy, Kieran & Mikalef, Patrick, 2021. "Artificial intelligence in information systems research: A systematic literature review and research agenda," International Journal of Information Management, Elsevier, vol. 60(C).
    5. Li, Yinan & Liu, Ying & Yu, Muran, 2025. "Consumer segmentation with large language models," Journal of Retailing and Consumer Services, Elsevier, vol. 82(C).
    6. Hema Yoganarasimhan & Irina Iakovetskaia, 2024. "From Feeds to Inboxes: A Comparative Study of Polarization in Facebook and Email News Sharing," Management Science, INFORMS, vol. 70(9), pages 6461-6472, September.
    7. Filo, Kevin & Lock, Daniel & Karg, Adam, 2015. "Sport and social media research: A review," Sport Management Review, Elsevier, vol. 18(2), pages 166-181.
    8. Kirilenko, Andrei P. & Stepchenkova, Svetlana O., 2017. "Sochi 2014 Olympics on Twitter: Perspectives of hosts and guests," Tourism Management, Elsevier, vol. 63(C), pages 54-65.
    9. Y. Dwivedi & E. Ismagilova & L. Hughes & J. Carlson & R. Filieri & J. Jacobson & V. Jain & H. Karjaluoto & H. Kefi & A. S. Krishen & V. Kumar & M. Rahman & R. Raman & P. Rauschnabel & J. Rowley & J. S, 2021. "Setting the future of digital and social media marketing research: Perspectives and research propositions," Post-Print hal-04713688, HAL.
    10. Chaudhuri, Neha & Gupta, Gaurav & Popovič, Aleš, 2025. "Do you believe it? Examining user engagement with fake news on social media platforms," Technological Forecasting and Social Change, Elsevier, vol. 212(C).
    11. Zha, Wenbin & Ye, Qian & Li, Jian & Ozbay, Kaan, 2023. "A social media Data-Driven analysis for transport policy response to the COVID-19 pandemic outbreak in Wuhan, China," Transportation Research Part A: Policy and Practice, Elsevier, vol. 172(C).
    12. Ullah, Rahat & Alam, Muhammad Aftab & Zeb, Atya, 2025. "How emotions in online reviews affect movie sales: Evidence from Hollywood," Journal of Retailing and Consumer Services, Elsevier, vol. 85(C).
    13. Dwivedi, Yogesh K. & Ismagilova, Elvira & Hughes, D. Laurie & Carlson, Jamie & Filieri, Raffaele & Jacobson, Jenna & Jain, Varsha & Karjaluoto, Heikki & Kefi, Hajer & Krishen, Anjala S. & Kumar, Vikra, 2021. "Setting the future of digital and social media marketing research: Perspectives and research propositions," International Journal of Information Management, Elsevier, vol. 59(C).
    14. Kevin Filo & Daniel Lock & Adam Karg, 2015. "Sport and social media research: A review," Sport Management Review, Taylor & Francis Journals, vol. 18(2), pages 166-181, April.
    15. Baier, Daniel & Karasenko, Andreas & Rese, Alexandra, 2025. "Measuring technology acceptance over time using transfer models based on online customer reviews," Journal of Retailing and Consumer Services, Elsevier, vol. 85(C).
    16. Perazzoli, Simone & de Santana Neto, José Pedro & de Menezes, Milton José Mathias Barreto, 2022. "Systematic analysis of constellation-based techniques by using Natural Language Processing," Technological Forecasting and Social Change, Elsevier, vol. 179(C).
    17. Pandey, Prince & Singh, Jyoti Prakash, 2025. "Generating product reviews from aspect-based ratings using large language models," Journal of Retailing and Consumer Services, Elsevier, vol. 84(C).
    18. Basu, Bibaswan & Chakraborty, Debarun & Kumar Kar, Arpan, 2024. "How can we improve buyer experiences for the operations of e-grocery platforms? Towards a unified framework for digital service operations," International Journal of Production Economics, Elsevier, vol. 278(C).
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Wenxin Guo, 2025. "RETRACTED ARTICLE: Navigating Cultural Integration: The Role of Social Media Among Chinese Students in the UK," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 16(1), pages 2751-2782, March.
    2. Alexandra RADU & Mihaela HERCIU, 2025. "Data Analytics, Decision-Making Process And Business Performance: A Bibliometric Analysis," Studies in Business and Economics, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 20(2), pages 292-313, August.
    3. Janarthanan Balakrishnan & Yogesh K. Dwivedi & Laurie Hughes & Frederic Boy, 2024. "Enablers and Inhibitors of AI-Powered Voice Assistants: A Dual-Factor Approach by Integrating the Status Quo Bias and Technology Acceptance Model," Information Systems Frontiers, Springer, vol. 26(3), pages 921-942, June.
    4. Huafeng Zhou & Zhejian Xiong, 2025. "Navigating the Digital Frontier: Inherent Mechanisms, Challenges, and Strategies for Sports Consumption Upgrade in the Digital Economy," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 16(2), pages 8687-8726, June.
    5. Giovanni Bernardo & Massimo Ruberti & Roberto Verona, 2022. "Image is everything! Professional football players' visibility and wages: evidence from the Italian Serie A," Applied Economics, Taylor & Francis Journals, vol. 54(5), pages 595-614, January.
    6. Adrien Vasseur-Tremblay & Christophe M. Elie-Dit-Cosaque, 2025. "Integrating user experience into the development of company-generated content on social media: the role of affordances [Intégration de l'expérience utilisateur dans l'élaboration des contenus générés par l'entreprise sur les médias sociaux : le rô," Post-Print hal-05320080, HAL.
    7. Raghavendra Prasanna Kumar & Arindam Banerjee & Zahran Al-Salti & S. Ananda, 2024. "Technology acceptance model and customer engagement: mediating role of customer satisfaction," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(3), pages 1062-1076, September.
    8. Abdulwahed Nasser M Alharkan & Edyta Wolny-Abouelwafa & Ashwaq Althowibi & Hana Khalid Alhumaid & Amera Alharbi & Haifa Alghamdi & Shahla Abu Zahra, 2024. "Exploring EFL Teachers’ Perspectives on the Role of Social Media for Building Trust in the Workplace," World Journal of English Language, Sciedu Press, vol. 14(6), pages 405-405, November.
    9. V. G. P. Lakshika & B. T. K. Chathuranga & P. G. S. A. Jayarathne, 2025. "The evolving role of AI and ML in digital promotion: a systematic review and research agenda," Journal of Marketing Analytics, Palgrave Macmillan, vol. 13(2), pages 288-307, June.
    10. Ariana Polyviou & Ilias O. Pappas, 2023. "Chasing Metaverses: Reflecting on Existing Literature to Understand the Business Value of Metaverses," Information Systems Frontiers, Springer, vol. 25(6), pages 2417-2438, December.
    11. Norhidayah Ali & Suhaida Abu Bakar & Rini Lestari, 2025. "From Responsivity to Retention: Unpacking the Role of Timely Engagement in Customer Loyalty," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(4), pages 494-507, April.
    12. Syed Zeeshan Zahoor & A. M. Shah, 2024. "Impact of Social Media on Users’ Complex Buying Behaviour: Analysing the Mediating Effect of Perception and Moderating Effect of Extended Social Media Usage," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 49(1), pages 119-148, February.
    13. Mirzaei, Abas & Wilkie, Dean Charles Hugh & Burgess, Amelie Jay, 2024. "Does human value-expressive brand anthropomorphism on social media lead to greater brand competitiveness?," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
    14. Hayes, Michelle & Filo, Kevin & Geurin, Andrea & Riot, Caroline, 2020. "An exploration of the distractions inherent to social media use among athletes," Sport Management Review, Elsevier, vol. 23(5), pages 852-868.
    15. Ermos Michael Jama & Bupe Getrude Mwanza & Prof. Erastus Mishengu Mwanaumo, 2024. "E-procurement Adoption Barriers encountered by Small and Medium-sized Enterprises (SMEs) in the Republic of South Sudan," African Journal of Commercial Studies, African Journal of Commercial Studies, vol. 4(1).
    16. Guangce Ruan & Lei Xia & Xin Wen & Yinuo Dong, 2025. "RETRACTED ARTICLE: Exploring the Dynamic Interplay of User Characteristics and Topic Influence on Weibo: A Comprehensive Analysis," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 16(1), pages 3030-3057, March.
    17. Næss, Hans Erik, 2017. "Authenticity matters: A digital ethnography of FIA World Rally Championship fan forums," Sport Management Review, Elsevier, vol. 20(1), pages 105-113.
    18. Nicolas Scelles & Boris Helleu & Christophe Durand & Liliane Bonnal & Stephen Morrow, 2017. "Explaining the Number of Social Media Fans for North American and European Professional Sports Clubs with Determinants of Their Financial Value," IJFS, MDPI, vol. 5(4), pages 1-19, November.
    19. Yi-Fen Chen & Tzu-I Jou, 2025. "Exploring the Impact of Facebook Fan Pages of Long-Term Care Institutions for Elders With Dementia on Family Members’ Selection Intentions," SAGE Open, , vol. 15(4), pages 21582440251, November.
    20. Hamid Etemad, 2025. "Re-strategizing frameworks: SMEs’ search for optimal performance strategies when facing challenges of instability, global change, and emerging restrictions," Journal of International Entrepreneurship, Springer, vol. 23(2), pages 245-271, June.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:joreco:v:88:y:2026:i:c:s0969698925002991. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/journal-of-retailing-and-consumer-services .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.