Contact information of Elsevier
Serial Information
Download restrictions: Full text for ScienceDirect subscribers only
Editor: Harry Timmermans
The email address of this editor does not seem to be valid any more. Please ask Harry Timmermans to have the entry updated or send us the correct address.
Series handle: RePEc:eee:joreco
ISSN: 0969-6989
Citations RSS feed: at CitEc
Impact factors
Access and download statisticsTop item:
Corrections
All material on this site has been provided by the respective publishers and authors. You can help
correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:joreco. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/journal-of-retailing-and-consumer-services .
Content
2026, Volume 88, Issue C
- S0969698925002656 Virtual characters, virtual influence? Assessing the efficacy of virtual and human influencers and the influence of need for interaction and consumer envy
by Pichierri, Marco & Belk, Russell W.
- S0969698925002668 A lifecycle-based household recommendation system: From product recycling to purchasing
by Chen, Xingyu & Peng, Bo & Liu, Ying
- S0969698925002681 Understanding the mechanism behind consumers’ purchase intentions toward AI recommendations: The trade-off between privacy and incentives
by Gong, Shuhui & Liu, Lu & Shao, Jiawei & Li, Yue & Yang, Yuting
- S0969698925002693 Framing luxury in the resale era: Matching influencer type with regulatory focus in second-hand luxury consumption
by Nguyen, Dung Minh & Nguyen, Trieu
- S0969698925002711 How assortment size, distinctive allocations, and local market density affect convenience store transaction performance
by Chien, Pei-Yu & Cadeaux, Jack
- S0969698925002723 Optimizing pricing in an online marketplace: The role of buy-now, pay-later option and return policies
by Najafi-Ghobadi, Somayeh & Rezaei Kalantary, Mina
- S0969698925002735 Targeted vs. universal: Optimal strategies for multi-unit purchase coupons
by Wang, Yan & Xing, Wei & Zhao, Xuan & Zhou, Yongsheng
- S0969698925002747 Visualizing brand longevity: How logo concreteness shapes consumer perceptions of brand age
by Zheng, Lijing & Zhu, Yi
- S0969698925002759 Can ChatGPT relate to you? Exploring consumer satisfaction with AI-generated product advice through the lens of consumption values
by Meng, Kexin & Xiao, Jing Jian
- S0969698925002760 Does ‘green’ matter? Understanding consumer behavior toward low-involvement green products
by Salhieh, Sa’Ed M.
- S0969698925002772 Barriers and motivators of globalization for buying behavior of imported Chinese domestic home appliances: the roles of brand image, product judgement, perceived product quality and endorser's credibility
by Le, Nguyen & Nguyen, Tai Tan & Nguyen, Hoa Thi Lien
- S0969698925002784 Reselling or consignment? Blockchain adoption and sales model choices under consumer reference quality effects
by Yi, Yongxi & Feng, Yuan & Li, Yuqiong & Li, Chao
- S0969698925002796 Disruptive but costly: How upside-down logos backfire in consumer responses to brands
by Baek, Tae Hyun & Yim, Mark Yi-Cheon & Park, Jooyoung & Cho, Areum
- S0969698925002802 What does it take to buy in brick-and-mortar secondhand fashion stores? A non-user segmentation with recommendations considering current secondhand retail trends
by Zechiel, Felix & Blaurock, Marah & Büttgen, Marion
- S0969698925002814 Beyond persuasion Knowledge: Examining the roles of visual appeal, visual congruence, and social proof in influencer advertising
by Kong, Juan & Lou, Chen
- S0969698925002826 Building Lovemarks with social media marketing: A methodological comparison
by Westland, J. Christopher
- S0969698925002838 Factors affecting consumers’ energy curtailment behavior and purchases of energy-efficient appliances
by Nguyen, Hoang Viet & Nguyen, Ninh & Le, Bao Ngoc & Pervan, Simon & Vu, Tuan Duong & Nguyen, Thi My Nguyet
- S0969698925002851 How lack of choice to opt-out of generative artificial intelligence in traditional search engines drives consumer switching intentions: The mechanism of empowerment
by Mukherjee, Pubali & Jain, Varsha
- S0969698925002875 A stimulus-organism-response eye-tracking survey of how background-foreground images drive image appeal, product perception, and willingness to pay in e-commerce
by Chaudhuri, Neha & Gupta, Gaurav & Lim, Weng Marc
- S0969698925002887 Shopping goal specificity matters: How algorithmic recommendations influence adoption intention
by Xin, Jie & Qin, Peng & Li, Tingting & Yang, Zhihao
- S0969698925002899 Consumer evaluation of corporate social irresponsibility (CSIR): The roles of CSIR type, brand awareness, and domain congruence
by Luan, Chi-Cheng & Zhang, Su
- S0969698925002905 Confidence and country: How consumer economic outlook shapes domestic country bias
by Hampson, Daniel Peter & Zhang, Yicong & Guo, Xiaoling & Lee, Eunkyung & Qu, Xiaoju
- S0969698925002917 Strategic pricing of private labels: The role of within-category processed food diversity
by Patel, Pankaj C.
- S0969698925002929 Too human to trust? How AI human-likeness and context orientation shape consumer preferences in premium high-tech markets
by Chae, Myoung-Jin & Kim, Molan
- S0969698925002930 Consumer hope and sustainable consumption: Integrating structural and configurational insights
by Sadiq, Mohd & Fazal-e-Hasan, Syed Muhammad & Ahmadi, Hormoz & Mortimer, Gary & Murdy, Samantha & Dann, Susan
- S0969698925002942 Beyond the screen: Understanding consumer engagement with live-stream shopping from the perspective of the information system success model
by Wang, Xiao-Wu & Guo, Yihao
- S0969698925002954 Why subscribers cut the cord: A study of the migration from pay-TV to OTT services through the push-pull-mooring framework
by Kim, Daegyu & Kim, Hun & Kim, Yonghee
- S0969698925002966 When feeling takes a backseat in livestream commerce: The effects of virtual versus human streamers on consumers’ impulsive buying
by Liu, Zixuan & Zhong, Shiquan & Jia, Ning & Zhang, Jiemin & Lee, Likchern
- S0969698925002978 From rational depletion to impulsive decision: A multi-information source perspective in social livestreaming e-commerce
by Zhang, Yundi & Fu, Shixuan & Yan, Xiangbin
- S0969698925002991 Sports, politics, and social media: A Human-AI collaborative analysis of consumer reactions to Trump's break 50 appearance
by Qian, Tyreal Yizhou & Gong, Hua & Xu, Chenglong
- S0969698925003005 Instrumental vs. hedonic Affordances: Examining their impact on repurchase behavior on live commerce platforms through self-determination theory
by Chen, Hongquan & Zhang, Shuhua & Shao, Bingjia & Zhang, Yong & Zhao, Quanwu
- S0969698925003091 Mapping digital satisfaction dimensions in mobile fashion retail: Service-Dominant Logic in the Turkish market
by Tunca, Sezai & Balcioglu, Yavuz Selim
- S0969698925003121 Do second-hand luxury retailers affect luxury brand image? Exploring the mediation of construal level theory between official and unofficial retailers
by Bai, Huifeng & Tassiello, Vito & Sun, Yan & Shi, Jin
- S0969698925003133 When sparks fly: How arousal-driven atmospheres, brand positioning, and consumer traits collide in live-streaming ecosystems
by Shao, Bingjia & Zhu, Yinghui & Yang, Pianpian & Qin, Yan
- S0969698925003145 Caught in the Act: Natural recognition of deepfake UGC ad, expectancy violation and consumer responses
by Yang, Jing & Lee, Susanna S.
- S0969698925003157 Purpose and profit: Understanding consumer reactions to social enterprises in retail and services
by Althuizen, Niek & Sánchez Sánchez, Carlos Raúl & Osburg, Victoria-Sophie & Batt, Verena & Falter, Mareike
- S0969698925003169 Advice by Algorithms: Dual Dimensions of Trust in AI Financial Service Adoption
by Chang, Chia-Yang (Mac) & Park, Sungjun (Steven) & Dinh, Minh Cong
- S0969698925003170 Enhancing product selection in live-streaming E-commerce: A multi-criteria decision-making framework
by Su, Jiafu & Liu, Hongyu & Chen, Yijun & Wang, Mingyan & Zhang, Jingqiu
- S0969698925003182 From reviews to constructs: Using LLMs to model customer satisfaction in platform-based services
by Teichert, Thorsten & Shah, Adnan Muhammad
- S0969698925003194 Utilitarian or experiential? Divergent location strategies of the rural coffee retail in the Hangzhou metropolitan area
by Chen, Yufan & Xu, Kechen & He, Yong & Chen, Qianhu
- S0969698925003200 Convergence amidst divergence: Research on the diffusion of innovative products under non-contractual coopetition
by Zhang, Yinjie & Guo, Chunxiang
- S0969698925003212 Exploring the impact of generative art in virtual stores: A metaverse study on consumer perception and approach intention
by Kim, Woo Bin & Perez, Jhovanna Vanessa & Yoon, So-Yeon
- S0969698925003224 From critical incidence to discontinuance: How distrust. Dissatisfaction and fatigue contribute to the abandonment of Femtech apps
by Tandon, Urvashi & Ertz, Myriam
- S0969698925003236 Artificial intelligence versus human providers for personalized solutions? The influence of expected group size and perceived uniqueness on adoption intentions
by Hou, Chenxuan & Li, Tingting & Gu, Yanzhang
- S0969698925003248 Shopping well-being through mobile apps: A congruence theory perspective
by El Hedhli, Kamel & Alnawas, Ibrahim & Becheur, Imene & Abu Farha, Allam K. & Zourrig, Haithem
- S0969698925003261 Beyond consistency: The role of logo variability in brand extensions
by Chen, Bo
- S0969698925003273 Emotional divergence among virtual avatar types: A topic-based study using LDA and DistilBERT
by Wang, Ying & Huam, Hon Tat & Hamid, Abu Bakar Abdul
- S0969698925003285 Impulsive socially responsible buying after corporate social responsibility: when and why it happens
by Huang, Lu & Yang, Zilu & Wu, Tong & Jin, Fei
- S0969698925003297 The impact of consumers' strategic return behavior on review bias: Evidence from Chinese online fashion retail
by Zhou, Kunlu & Zhang, Hongchao & Fang, Zhicheng & Qin, Yinggao
- S0969698925003303 A longitudinal consumer feedback analytics approach for theory building and testing: Examining consumer satisfaction and loyalty in buy now, pay later (BNPL) platforms
by Al-Sharafi, Mohammed A. & Alzaeemi, Shehab Abdulhabib & Albashrawi, Mousa & Dwivedi, Yogesh K. & Alahmad, Rasha & Chae, Inyoung
- S0969698925003315 Beyond technology: Role of technology-organization-environment-human factors in autonomous driving adoption for new energy vehicles
by Ji, Ting & Wang, Shaofeng & Wang, Jianyuan & Zhang, Jie
- S0969698925003327 Environmental guardians: How virtual influencers and human influencers can more effectively promote green products
by Wu, Haoyu & Li, Wu
- S0969698925003339 From attraction to aversion and back: examining brand hate, love, and retention
by ul Hassan, Syed Ramiz & Khan, Tariq Iqbal & Mansoor, Mahnaz & Jamil, Raja Ahmed
- S0969698925003364 A dual-theory examination of price guarantee advertising believability and its impact on consumer trust, satisfaction, and repurchase in retail
by Hoo, Khim Kheong & Wooliscroft, Ben & Phillips, Megan
- S0969698925003376 Advancing retail and service strategies: AI-driven consumer behavior prediction, gamification, and ethical marketing
by Tran, Minh Tung
- S0969698925003418 The dark side of AI adoption: A study of innovation resistance, job dissatisfaction, and workplace complaints in the franchised retail sector
by Yang, Jhong-Min & Hsu, Ken-Chang
- S0969698925003431 The color of status: Effects of logo color on brand status perceptions
by Yue, Beibei & Xia, Qing
- S0969698925003443 Why consumers react differently to brand transgressions: Functional vs. ethical breaches and psychological contracts
by de Villartay, Sophie & Julienne, Eric & Laporte, Marie-Eve & Berger-Remy, Fabienne
- S096969892500236X Asking fintech voice Chatbots: Explaining consumer switching intention by status quo bias theory
by Huang, Stanley Y.B.
- S096969892500253X Thinking fast and slow in film reception: Cognitive spillover of consumer emotions across digital platforms
by Balu, J. & Sreejith, R. & Sinimole, K.R.
- S096969892500267X Role of relationship norms in motivating initial consumer adoption and continuous usage of mobile apps: A randomized field experiment
by Liu, Lei & Zhao, Ping
- S096969892500270X Should your brand hire virtual influencers? How realism and gender presentation shape trust and purchase intentions
by Diwanji, Vaibhav Shwetangbhai
- S096969892500284X Green influencers' source credibility in driving customers’ green behaviors: Role of trust, engagement, and knowledge in a cross-country study
by Nguyen, Phuong Van & Le, Hoang Tran Phuoc Mai
- S096969892500298X Leveraging customer stability to reduce idiosyncratic Risk: Insights from goal interdependence theory
by Wang, Xinyi & Zhang, Xiaoyu & Lu, Qiang
- S096969892500325X Dual congruence in live-streaming commerce: A mixed-method to examine the role of virtual influencers and live content on consumer purchase behavior
by Shao, Zhucheng
- S096969892500339X How review sentiment influences ratings in Generative AI applications: Insights from VADER and LDA analysis
by Meng, Yuebin & Park, Sangchul & Um, Geumchul
2025, Volume 87, Issue C
- S0969698925001055 Unpacking preferences for surprise subscription boxes - A Kano-based study of present, former, and non-users
by Van Droogenbroeck, Ellen & Willems, Kim
- S0969698925001249 Do all the service attributes matter? Application of customer review-based attribute extraction considering brand status
by Kim, Da Yeon & Seo, Hae Jin & Song, Tae Ho
- S0969698925001250 The effect of NFT visual quality on consumer evaluations of luxury goods in the metaverse
by Kim, Jungkeun & Cho, Areum & Baek, Tae Hyun & Park, Jooyoung & Bae, Joonheui
- S0969698925001274 Healthcare influencer-follower relationships: The roles of truthful endorsement and endorsement overload
by Roy, Monica Priyadarshini & Padmavathy, Chandrasekaran
- S0969698925001286 A path from multichannel customer data to real-time personalization: Predicting customers’ psychological traits through machine learning
by Blömker, Jan & Albrecht, Carmen-Maria
- S0969698925001304 Strategic roadmapping for the future of retail healthcare
by Yadav, Sunil Kumar & Singh, Surabhi & Vijay, Tata Sai & Singh, Shiwangi
- S0969698925001316 When the elephant aligns with the ant: Brand prominence strategies in asymmetric Co-branding
by Tang, Bingxin & Lyu, Bei & Wan, Ziyuan
- S0969698925001328 Stand strong or Step Back: Exploring resilience and customer incivility in the retail context
by Gupta, Pragya & Alghafes, Rsha & Sharma, Vikram Kumar & Khorana, Sangeeta
- S0969698925001341 The impact of service agent type on satisfaction in green purchasing: A comparative study of AI and human agents
by Choi, Sunhwa & Yi, Youjae
- S0969698925001353 Is this review Helpful? How product gender, verification, and valence shape perceived helpfulness
by Ulu, Sevincgul & Uslay, Can & Yeniyurt, Sengun (Shen)
- S0969698925001365 The art and impact of narrative: How streamer narrative styles shape consumers’ purchase intention
by Zhang, Kai & Luo, Biao & Yan, Juanjuan & Weng, Xiuzhen
- S0969698925001377 A general framework for retailer competition under elastic demand and quantity-dependent transport costs
by Esteves, Rosa-Branca & Carballo-Cruz, Francisco
- S0969698925001456 Decoding virtual influencer endorsement using machine learning: The role of virtual influencer, posting, and disclosure characteristics
by Xia, Hui & Zhang, Longyun & Chen, Junjie & Wang, Xinchun
- S0969698925001481 Snack dilemma: How vending machines influence choice of virtue and vice foods
by Perfetti, Agnese & Pietrini, Rocco & Scarpi, Daniele & Gistri, Giacomo
- S0969698925001493 Understanding the impact of digital cue on consumer e-WOM for plant-based food: A situational experiment to explore the roles of sensory experience and social influence
by Ma, Ruqiu & Zhang, Bei
- S0969698925001511 When found, it is expensive! The influence of perceived justice and anger in out-of-stock followed by over-price scenarios
by Carvalho, Marcelo & Lopes, Evandro Luiz & Martinez, Luis F. & Herrero, Eliane
- S0969698925001523 Shaping consumer purchase and experience with paradoxical marketing
by Niu, Yixuan & Feng, Yadi & Li, Bin & Ma, Baolong
- S0969698925001535 The impact of strategic influencer interaction styles on consumer decision-making: An elaboration likelihood model perspective
by Li, Zhiwen & Owusu, Prince & Wang, Baojiao & Lu, Fang
- S0969698925001547 When looks matter: Aesthetic appeal's role in consumers' identity and impulse purchases
by Koksal, Daria & Koskie, Melanie Moore & Locander, William B.
- S0969698925001559 Unpacking masstige brand perception: A multimethod study on value dimensions and brand extension
by Park, JungKun & Ahn, Suhyoung
- S0969698925001560 Temporal perspective shapes customers’ food preference: hedonic versus eudaimonic motives for activities
by Liu, Juan & Li, Fangxuan Sam
- S0969698925001572 From taste to price: Comparative analysis of customer satisfaction factors in three food products
by Zandi, Peyman & Soleiman Ekhtiari, Narges & Sorooshian, Shahryar
- S0969698925001584 How is NFT fashion distinct from digital fashion? insights from mixed-methods research combining social listening and Consumer surveys
by Ki, Chung-Wha (Chloe) & Lee, HyunHwan (Aiden) & Lam, Magnum & Aw, Eugene Cheng-Xi & Wong, Christina W.Y.
- S0969698925001596 When time runs out, what do they let go? Time pressure, ad type, and psychological resilience in ad avoidance
by Wu, Ziyue & Gong, Yanping & Huang, Rong & Chen, Zhuo
- S0969698925001602 Generative AI advertisements and Human–AI collaboration: The role of humans as gatekeepers of humanity
by Madathil, Johnson Clement
- S0969698925001614 Mining online reviews by deep learning-based UIE-ERNIE for AI-empowered live streaming product selection
by Ma, Yanfang & Li, Jialei & Li, Zongmin & Gong, Yu & Zhao, Zhao & Wang, Xiaoyu
- S0969698925001626 Engaged to Gain: How psychological needs drive integrative benefits via online customer engagement
by Roopak, Roopendra & Chakrabarti, Somnath & Sreen, Naman
- S0969698925001638 A double-edged sword: Exploring the effectiveness of expressed subjectivity in virtual influencer endorsements
by Yao, Ruiqi & Qi, Guijie & Sun, Hua & Sheng, Dongfang
- S0969698925001651 When consumers suppress: Exploring the dynamics of thought suppression, information search, and purchase intentions
by Miao, Miao & Nishida, Yuki & Li, Zhen & Hou, Min & Song, Zening
- S0969698925001663 Winners and Losers: Store-Type and regional variations in response to mandatory retail closures
by Chung, Hwan & Kim, Min
- S0969698925001675 The power of emojis: Enhancing the willingness to adopt chatbot recommendations
by Yan, Huili & Tian, Tian & Xiong, Hao
- S0969698925001687 Understanding user acceptance and engagement in the Metaverse: A Dual experimental approach to advertising strategy
by Kim, Hoik & Kim, Han-Min
- S0969698925001699 Awe-inspired experience in the metaverse: A multi-study investigation
by Kautish, Pradeep & Lim, Weng Marc & Joshi, Nisarg
- S0969698925001705 Winning markets via live-streams: Competitive manufacturers' channel strategies
by Yu, Jing & Wang, Lin & Zhang, Wenqing & Zhou, Chi
- S0969698925001717 Rich in modality, poor in value? Understanding the impact of multimodality on review helpfulness
by Qiao, Sun & Meng, Yin & Feng, Wu
- S0969698925001729 Why do users trust Robotaxi? Analyzing user differences and adoption behavior from a socio-technical perspective
by Liu, Yuan Xiong & Li, HanXi & Pan, Younghwan
- S0969698925001730 Manufacturers’ channel strategy with consumer disappointment aversion and blockchain anti-counterfeiting
by Yu, Tianyang & Dong, Jingyang & Wang, Xingtang & Qu, You
- S0969698925001742 Measuring the consumer livestreaming experience: Scale development and validation
by Azad Moghddam, Hamed & Mortimer, Gary
- S0969698925001754 Scarcity, symbolism, and social identity (3S): Unpacking drivers of conspicuous consumption of virtual gear in the metaverse
by Bai, Kaige & Liu, Yuliang
- S0969698925001766 Privacy violation and diverse choice: How privacy violation shapes subsequent consumers’ variety-seeking behaviors?
by He, Xianan & Xia, Qing & Feng, Wenqi
- S0969698925001778 The hidden signals of luxury: Investigating inconspicuous consumption and the mediating role of social connectedness
by Cho, Minjung & Cho, Erin
- S0969698925001791 AI vs. human: A large-scale analysis of AI-generated fake reviews, human-generated fake reviews and authentic reviews
by Zhao, Yuexin & Tang, Siyi & Zhang, Hongyu & Lyu, Long
- S0969698925001808 Drivers of stealth luxury: Fashion capital on inconspicuous luxury consumption
by Jeong, Jin & Lee, Yuri
- S0969698925001821 Artificial creativity in luxury advertising: How trust and perceived humanness drive consumer response to AI-generated content
by Jung, Timothy & Koghut, Maksym & Lee, Eunseo & Kwon, Ohbyung
- S0969698925001833 Research on fear of artificial intelligence among the elderly: The key of education and the prison of female
by Li, Wei & Chang, Yaping & He, Yinghao & Li, Hong
- S0969698925001845 The power of nonverbal cues: Evidence from video mining in live streaming e-commerce
by Chen, Yuangao & Hu, Shuyi & Wang, Lu & Yang, Shuiqing & Zhou, Shasha & Hu, Pengxiang
- S0969698925001857 Optimal privacy service strategies for omnichannel retailers: A combination of nonlinear optimization and evolutionary game approaches
by Cheng, Jin-shi & Song, Zhi-yuan & Liu, Yong
- S0969698925001869 Understanding consumer responses to robot roles in human-robot service collaboration
by Li, Yi & Chang, Yaping & Yang, Tangwutu & Li, You
- S0969698925001870 Surprise discounts promote more effectively than unexpected discounts: The moderating effect of consumption goal
by Xu, Tengyue (Tsuki) & Wang, Enzhu & Yang, Zhilin & Zhou, Xinyue & Zheng, Guomeng
- S0969698925001882 Exploring AI assistant in luxury brands: How social presence and emotional appeal drive technology adoption
by Kim, Hyun-Jin & Ahn, Suhyoung & Ye, Sangbeak
- S0969698925001894 Human vs. virtual influencers in Crisis: How attribution and crisis response shape brand trust
by Laghari, Amjad Hussain & Ping, Han & Memon, Shabana & Makhdoom, Zohaib Hussain
- S0969698925001900 Adding warmth to packaging! The impact of anthropomorphism in packaging on anticipated consumption enjoyment
by Chen, Libin & Zhang, Miaoran & Ma, Ke
- S0969698925001912 Too smart to matter? The psychological meaning of cognitive labor in consumer resistance to AI
by S, Sreejesh & Shamim, Irfan & Krishnan, Omkumar
- S0969698925001924 How to build CSR image with mixed-reward loyalty programs
by Mimouni-Chaabane, Aida & Parguel, Béatrice
- S0969698925001948 Smart shopping meets sharing: Three-way interactions in omnichannel retailing
by Pai, Peiyu & Tseng, Chung-Hui & Zhong, Jun-Yu & Huang, Wei-Jen
- S0969698925001961 Augmented reality in E-Commerce: A dual value and barrier-based perspective on Gen Z's satisfaction and AR-Integrated shopping behavior
by Mahajan, Advitya Indu & Taggar, Rashi & Gupta, Suruchi
- S0969698925001973 Live streaming channel strategies in the presence of the dual effect of influencers
by Chen, Junlin & Li, Xiaohan & Zhang, Ying & Zhi, Bangdong
- S0969698925001985 Views or likes? Utilizing social paratexts to make recommendations more effective in mobile social E-commerce: Construal level perspective
by Li, Xu & Jiang, Qiqi & Wang, Kanliang
- S0969698925001997 Pre-owned, still precious: How emotional attachment shapes pre-owned luxury consumption
by Park, JungKun & Ahn, Suhyoung & Lee, Sangwoo
- S0969698925002000 Editorial Introduction: Innovations for smart and sustainable retailing
by Yoo, Weon Sang & Park, JungKun
- S0969698925002012 When help backfires: Exploring the unexpected consequences of helpful reviews on word-of-mouth
by Kim, Jonghwan & Yoo, Shijin
- S0969698925002024 Unraveling the consumer geography from the review big data: A supply-demand duality perspective using store density and expenditure intensity
by Gao, Feng & Bai, Zhaocheng & Wu, Jiemin & Chen, Zirui & Chen, Wangyang & Li, Guanyao & Liao, Shunyi
- S0969698925002036 Critical success factors for metaverse implementation in the service industry: A hybrid ISM-DEMATEL approach
by Chi, Ming & Ren, Shenghua & Xu, Yongshun & Chen, Yanli & Wu, Yuetong
- S0969698925002048 Understanding how augmented reality's immersive experience and privacy concerns impact consumer responses: a cognitive perspective
by Lavoye, Virginie & Kumar, Harish
- S0969698925002061 Corrigendum to “Service ads in the era of generative AI: Disclosures, trust, and intangibility†[J. Retail. Consumer Serv. 84 (2025) 1–9 104231]
by Grigsby, Jamie L. & Michelsen, Meg & Zamudio, César
- S0969698925002073 Impact of dual routes of information cues on consumers' willingness to pay a premium in cross-border e-commerce: The role of product involvement and nutrition safety awareness
by Zhang, Bei & Zhu, Jichan & Ma, Ruqiu & Huang, Yuanzhen
- S0969698925002085 Digital marketing and brand competitiveness: The mediating role of marketing capability and operational capability
by Jia, Xingping
- S0969698925002097 Do social media self-care influencers promote unsustainable consumption? A mixed methods study
by Soni, Aishwarya & Bhukya, Ramulu
- S0969698925002103 How do consumers react to AI-generated green marketing content? A hybrid analysis using PLS-SEM and text mining
by Zhou, Cheng & Jiang, Bing
- S0969698925002115 Consumer welfare in the platform Economy: The role of desirable product quality
by Yang, Xiaohua & Yuan, Chaoqing
- S0969698925002127 How to ensure streamers tell the Truth? Compensation design for E-commerce streamers
by Xiao, Lu & Yang, Xinyue & Wang, Jun
- S0969698925002139 Do you feel empowered by AI service robot? An exploration of consumer's social power perception in human-AI interaction
by Wang, Yong & Sun, Xiaoxin & Zhang, Xiaochen & Shi, Haijiao
- S0969698925002140 Sales mode selection and blockchain adoption decisions of alternative product supply chain under consumer skepticism
by Yan, Yingluo & Yao, Fengmin & Wang, Yufei
- S0969698925002152 Unpacking the link between parasocial relationships and gifting in live streaming: A mediation and moderation perspective
by Liu, Lin & Dong, Qi & Wang, Xiaoya & Su, Chunke & Zhu, Mengxiao
- S0969698925002164 Can imagining the future repair trust? The impact of chatbots' trust repair on the continuous interaction intention in service failure
by Wang, Xueying & Zhang, Yuexian
- S0969698925002176 Enhancing acceptance of reusable express packaging: A mixed-method study to reveal the net effects and configurational effects of consumers’ perceptions
by Yang, Jiahui & Cai, Li & Gong, Xinyan & Li, Xiaona & Yang, Menghua & Long, Ruyin
- S0969698925002188 Customer inspiration in the metaverse: Antecedents, mechanisms, and outcomes
by Bazi, Saleh & Hajawi, Doa'a
- S0969698925002206 Consumer behavior and market substitution in the automobile retail sectors of Russia and China amidst global economic sanctions and uncertainty
by Ishumbaev, Konstantin & Zhu, Zhen & Ileye, Yasin & Armah, Abdul Karim
- S0969698925002218 Augmented reality and spatial fit uncertainty in online retailing
by Pfaff, Alexander & Spann, Martin
- S0969698925002231 Self-recovery or human Intervention? understanding the role of task type and failure frequency in chatbot failure recovery
by Lu, Zhenzhen & Min, Qingfei
- S0969698925002255 Explaining and predicting new retail market and consumer behavior habits using partial least squares structural equation modeling (PLS-SEM)
by Cheah, Jun-Hwa & Hair, Joseph F.
- S0969698925002267 Left out, stay out? The impact of social exclusion on consumer engagement in brand activism
by Xie, Scheng & Wei, Haiying
- S0969698925002279 Anthropomorphic design in AI Recommendation: Heterogeneous effects of big five personality traits
by Niu, Wanshu & Huang, Liqiang & Tan, Yahe
- S0969698925002280 Reimagining retail: Technology at the frontline, across the value Chain, and toward sustainability
by Schultz, Carsten D.
- S0969698925002309 Service robot risk awareness and customer-directed helping from the perspective of the transactional model of stress
by Hur, Won-Moo & Shin, Yuhyung
- S0969698925002310 Human-AI collaborative recovery: How recovery sequence and strategy order drive consumer forgiveness
by Yang, Guangmei & Shao, Bingjia
- S0969698925002334 Slow consumption in accelerating society: The impact of perceived busyness on consumers' preference for experiential consumption
by Zhang, Hui & Zhu, Lidong & Zhang, Ayuan & Liu, Dewen
- S0969698925002346 Proto-practices of online circular shopping: an affordance-based perspective
by Sörum, Niklas
- S0969698925002358 Retailing and consumer services in emerging countries: Sustainability challenges in a turbulent world
by Fadairo, Muriel & Diallo, Mbaye Fall & Djelassi, Souad
- S0969698925002371 Does atypical packaging design enhance the appeal of healthy food? Evidence from multiple experiments
by Xu, Chonghuan & Niu, Shengjiao & Wang, Yajuan & Sima, Herbert
- S0969698925002425 The more congruent, the better? The role of recommendation content congruence on consumers' click-through intention in in-feed advertising
by Fan, Wenfang & Shao, Bingjia & Zhang, Yong
- S0969698925002863 Editorial Introduction: Impact of the metaverse on online retailing
by Chakraborty, Debarun & Rana, Nripendra P.
- S096969892500133X The effect of risk on purchase confidence and subsequent purchase intention: The moderating role of product container haptic sensations
by Kergoat, Marine & Lecuyer, Charlotte & Meyer, Thierry
- S096969892500150X Too pretty to resist? Exploring the impact of virtual influencers’ beauty level on consumer reactions
by Xia, Hui & Yang, Yuqing & Wang, Xinchun
- S096969892500164X The impact of AR app characteristics on telepresence, customer experience, and continued app usage intention: The moderating effect of consumer innovativeness
by Song, Jiaman & Wang, Qin & Yi, Ho-Taek
- S096969892500178X Determinants of consumers’ intentions to use smart home devices from the perspective of perceived value: A mixed SEM, NCA, and fsQCA study
by Zhang, Kai & Cheng, Xiaoting
- S096969892500181X Factors impeding buy now, pay later (BNPL) adoption in India: A mixed-method approach
by Mukherjee, Shreya
- S096969892500195X Redefining consumer experience through artificial intelligence in the luxury retail sector
by Cenizo, Coral
- S096969892500205X When virtual influencers cause service failures: The impact of human likeness and beauty types on social psychological distance and consumer intentions
by Kim, Songmee & Youn, Chorong & Cho, Erin & Kim, Sunwoo
- S096969892500219X The impact of relationship strategy on customer engagement in paid membership programs
by Ren, Xiangming & Fu, Xiaorong & Luan, Rui & Bai, Lifei
- S096969892500222X “Holiday effect†in online product Returns: Evidence from negative expectation disconfirmation and post-purchase dissonance
by Wang, Yun & Yu, Bo & Chen, Jing & Johan, Tausifur Rahman
2025, Volume 86, Issue C
- S0969698925000761 Time well spent! The role of information presentation and viewing time in sustainable textile online purchase behavior: Insights from an online store experiment
by Rösch, Stella Franca & Kopplin, Cristopher Siegfried
- S0969698925000906 A co-creation involving peripheral cues: When and how engagement size generates persuasiveness
by Li, Peng & Sun, Yang
- S0969698925000955 Virtual influencers in brand image recovery: A comparative study of younger and older brands after celebrity endorsement crises
by Yao, Yuexin & Liu, Qihua & Guo, Mengqian
- S0969698925000979 Brand-transformed or celebrity-transformed? The effect of different role-transformed virtual influencers on purchase intention
by Wang, Xueying & Zhang, Yuexian
- S0969698925000992 Interplay of Imagery: Unveiling the impact of Co-branding anthropomorphized couple imagery on consumer engagement
by Meng, Jinlin & Zhang, Jing
- S0969698925001006 Exploring the adverse effects of the metaverse on users’ psychological well-being and Self-Esteem: A mixed-methods study
by Jia, Yue & Mvondo, Gustave Florentin Nkoulou
- S0969698925001018 Flash sale or continuing Sale? Examining the timing flow of E-tailers’ promotion effects
by Zhuang, Yiming & Xu, Xun
- S0969698925001031 First come, first served: The importance of purchase priority in new product purchase competition
by Zhang, Min & Park, Jihye
- S0969698925001043 Sincerity or incompetence? The double-edged sword effect of sadness expression in chatbots service failure
by Zhang, Weida & Yang, Bo & Yang, Meifang & Xie, Le & Zheng, Yu
- S0969698925001122 The interplay of nostalgic ad content types, narrative person, social belonging, and brand identification in shaping masstige brand passion
by Gilal, Naeem Gul & Zhang, Jian & Gilal, Faheem Gul & Gilal, Waseem Gul & Gilal, Rukhsana Gul
- S0969698925001171 The role of sales magnet products in the sustainability of local grocery stores: An example of a grocery store focusing on local delicatessen products in Turkiye
by Yuksektepe, Meltem & Hasiloglu, Selcuk Burak
- S0969698925001183 Strategic configuration of platform functionalities in service-selling Platforms: The role of price position and reputation
by Dong, Lingfeng & Wang, Jiaying & Tok, Sin You & Tu, Yu & Li, Ou
- S0969698925001195 Enhancing consumer trust in displayed information through digital price tags in retail marketing
by Yim, Mark Yi-Cheon & Yoon, Sukki
- S0969698925001201 The drivers and boundaries of consumer switching from full-length to derivative condensed content
by Nguyen, Tin Trung & Veer, Ekant & Ballantine, Paul W.
- S0969698925001213 Decoding internal customer satisfaction in services firms through the lens of ability, motivation and opportunity framework using text mining approaches
by Rathor, Abhinav Shankar & Kumar, Manish & Bellary, Sreevatsa
- S0969698925001225 Can higher delivery costs promote greener practices? Consumer behaviour insights from Barcelona
by Savall-Mañó, Maria & Hook, Hannah & Abouelela, Mohamed
- S0969698925001237 Shaping hedonic-utilitarian attitudes and consumer Intentions: The determinant role of the indulgence vs. restraint culture dimension
by Heydari, Ali & Laroche, Michel & Paulin, Michele & Richard, Marie-Odile
- S0969698925001262 Strategic choices in live-streaming e-commerce: Balancing live-streaming selling mode and return-freight insurance strategy
by Chen, Zhongwei & Ji, Chenlu & Zhang, Lin & Zhang, Jianghua
- S0969698925001298 Promoting textile product repair services in the European setting: do emotions shape consumers’ evaluations?
by Bettiga, Debora & Mandolfo, Marco & Noci, Giuliano
- S096969892500102X The effectiveness of immersive media in promoting consumer Products: Augmented vs. virtual reality
by Wu, Jin-Feng & Zhang, Zhen & Wu, Yinglu & Tang, Xin-Jie
2025, Volume 85, Issue C
- S0969698925000189 I am not like them: A terror management theory perspective on the consumer separation tendency of pet profile images
by Liu, Yongdan & Liu, Matthew Tingchi & Ma, Yutong
- S0969698925000220 Improving consumer satisfaction through shopping app features: A Kano-based approach
by Sinemus, Kathrin & Zielke, Stephan & Dobbelstein, Thomas
- S0969698925000426 Optimizing cooperation mechanisms for augmented reality (AR) services: Balancing product returns, pricing, and customer satisfaction
by Li, Zhitang & He, Peng & Xu, Henry
- S0969698925000438 How to present food images on packaging? The influence of aesthetics design on consumers' perceived healthiness
by Hu, Linfeng & Wang, Sainan & Zheng, Jiehui & Xu, Qianwen
- S0969698925000451 Unpacking conflicting evaluations and ambivalence in online hotel booking: The moderating role of perceived enjoyment in user retention
by Yu, Yixiu & Davis, Fred & Walden, Eric & Turel, Ofir
- S0969698925000463 E-commerce enterprise flexibility leading to better customer perception
by Urban, Wieslaw & Buraczyńska, Barbara
- S0969698925000475 Less stress, fewer delays: The role of sophisticated AI in mitigating decision fatigue and purchase postponement in luxury retail
by Li, Jiarui & Kang, Jiyun
- S0969698925000487 Optimizing gift card and pricing strategies in the presence of double mental discounting
by Cui, Jie & Pan, Jingming
- S0969698925000578 Measuring technology acceptance over time using transfer models based on online customer reviews
by Baier, Daniel & Karasenko, Andreas & Rese, Alexandra
- S0969698925000591 The way out – Customer benefits and self-service satisfaction in cashierless shopping systems
by Schultz, Carsten D. & Paetz, Friederike
- S0969698925000608 Tailoring explanations in conversational recommendations: The impact of decision contexts and user interfaces
by Chen, Qian Qian & Lin, Li Min & Yi, Youjae