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Content
November 2001, Volume 54, Issue 2
October 2001, Volume 54, Issue 1
- 1-9 The indirect effects of organizational controls on salesperson performance and customer orientation
by Joshi, Ashwin W. & Randall, Sheila
- 11-24 Service recovery's influence on consumer satisfaction, positive word-of-mouth, and purchase intentions
by Maxham, James III
- 25-38 A study of life events and changes in patronage preferences
by Lee, Euehun & Moschis, George P. & Mathur, Anil
- 39-52 Ethical climate's relationship to job satisfaction, organizational commitment, and turnover intention in the salesforce
by Schwepker, Charles Jr.
- 53-61 Tests of the generalizability of Altman's bankruptcy prediction model
by Grice, John Stephen & Ingram, Robert W.
- 71-84 Demonstrations and money-back guarantees: market mechanisms to reduce uncertainty
by Heiman, Amir & McWilliams, Bruce & Zilberman, David
- 85-86 Marketing Mistakes and Successes, 8th ed.: Robert F. Hartley, John Wiley & Sons, New York, 2000, 359 pages
by Christiansen, Tim
September 2001, Volume 53, Issue 3
- 111-122 The impact of parent brand attribute associations and affect on brand extension evaluation
by Bhat, Sobodh & Reddy, Srinivas K.
- 123-136 Consumer decision-making in a multi-generational choice set context
by Kim, Namwoon & Srivastava, Rajendra K. & Han, Jin K.
- 137-149 An investigation of the impact of promotions on across-submarket competition
by Kannan, P. K. & Yim, Chi Kin (Bennett)
- 151-161 Validity of annual report assertions about innovativeness: an empirical investigation
by Michalisin, Michael D.
- 163-164 Collaborative Approaches to Resolving Conflict: Myra Warren Isenhart and Michael Spangle, Sage, Thousand Oaks, 2000, 242 pages
by Hartman, Cathy L. & Stafford, Edwin R.
- 165-166 Interviews With CEOs: Harvard Business Review, Harvard Business School Press, 2000, 248 pages
by Eaton, John P.
August 2001, Volume 53, Issue 2
- 59-61 New developments in marketing communications and consumer behavior
by van Raaij, W. Fred & Strazzieri, Alain & Woodside, Arch
- 63-73 The short-term effect of store-level promotions on store choice, and the moderating role of individual variables
by Volle, Pierre
- 75-84 Conceptual and operational aspects of brand loyalty: an empirical investigation
by Odin, Yorick & Odin, Nathalie & Valette-Florence, Pierre
- 85-91 The implications of individual differences in reference price utilization for designing effective price communications
by Chandrashekaran, R.
- 93-102 What makes open vs. closed conclusion advertisements more persuasive? The moderating role of prior knowledge and involvement
by Chebat, Jean-Charles & Charlebois, Mathieu & Gelinas-Chebat, Claire
- 103-109 Age differences in memory for radio advertisements: the role of mnemonics
by Smith, Malcolm C. & Phillips, Mark Jr
July 2001, Volume 53, Issue 1
- 1-13 The market orientation-performance relationship in the context of a developing economy: An empirical analysis
by Subramanian, Ram & Gopalakrishna, Pradeep
- 15-35 Purchase experiments of extra-ordinary and regular influence strategies using artificial and real brands
by Motes, William H. & Woodside, Arch G.
- 37-47 The differential information hypothesis, firm size, and earnings information transfer: An empirical investigation
by Asthana, Sharad C. & Mishra, Birendra K.
- 49-55 The effects of news on initial corporate lawsuits
by Koku, Paul Sergius & Qureshi, Anique A. & Akhigbe, Aigbe
- 57-58 The End of Marketing as We Know It: by Sergio Zyman, HarperCollins Publishers, New York. 1999, 247 pages, US$26.00
by Noble, Charles
June 2001, Volume 52, Issue 3
- 211-222 Consumer evaluation of vertical brand extensions and core brands
by Kim, Chung K. & Lavack, Anne M. & Smith, Margo
- 223-233 Predictors of performance of venture capitalist-backed organizations
by Jain, Bharat A.
- 235-247 The development of a scale to measure perceived corporate credibility
by Newell, Stephen J. & Goldsmith, Ronald E.
- 249-261 Contrarian human resource investments and financial performance after economic downturns
by Greer, Charles R. & Ireland, Timothy C. & Wingender, John R.
- 263-275 The behaviour of international firms in socio-political environments in the European Union
by Hadjikhani, Amjad & Ghauri, Pervez N.
- 277-291 An empirical analysis of the determinants of category expenditure
by Putsis, William Jr. & Dhar, Ravi
May 2001, Volume 52, Issue 2
- 93-94 Introduction to the Special Issue on 'Doing business in China'
by Roy, Abhik & Walters, Peter G. P. & Luk, Sherriff T. C.
- 95-110 Treasures in the China house: a review of management and organizational research on Greater China
by Peng, Mike W. & Lu, Yuan & Shenkar, Oded & Wang, Denis Y. L.
- 111-121 The effect of relationship dimensions on interpersonal and interorganizational commitment in organizations conducting business between Australia and China
by Mavondo, Felix T. & Rodrigo, Elaine M.
- 123-133 Foreign ownership of equity joint ventures in China: a pooled cross-section-time series analysis
by Chadee, Doren D. & Qiu, Feng
- 135-148 Self-selection, socialization and budget control in the PRC: a study of a U.S.-Sino joint venture and Chinese state-owned enterprise
by O'Connor, Neale G. & Luo, Yadong & Lee, Danny K. Y.
- 149-160 Power, conflict and satisfaction in IJV supplier -- Chinese distributor channels
by Lee, Don Y.
- 161-173 Justice perceptions of complaint-handling: a cross-cultural comparison between PRC and Canadian customers
by Hui, Michael K. & Au, Kevin
- 175-187 The universality of the signal theory for products and services
by Erevelles, Sunil & Roy, Abhik & Yip, Leslie S. C.
- 189-202 Consumption patterns of entrepreneurs in the People's Republic of China
by Chow, Clement K. W. & Fung, Michael K. Y. & Ngo, H. Y.
- 203-210 Chinese puzzles and paradoxes: conducting business research in China
by Roy, Abhik & Walters, Peter G. P. & Luk, Sherriff T. K.
April 2001, Volume 52, Issue 1
- 1-14 Developing and validating a multidimensional consumer-based brand equity scale
by Yoo, Boonghee & Donthu, Naveen
- 15-33 Customer satisfaction in industrial markets: dimensional and multiple role issues
by Homburg, Christian & Rudolph, Bettina
- 35-49 Drivers and outcomes of parent company intervention in IJV management: a cross-cultural comparison
by Johnson, Jean L. & Cullen, John B. & Sakano, Tomoaki & Bronson, James W.
- 51-67 Strategic decision making in an intuitive vs. technocratic mode: structural and environmental considerations
by Covin, Jeffrey G. & Slevin, Dennis P. & Heeley, Michael B.
- 69-82 Influencing R&D/marketing integration and the use of market information by R&D managers: intended and unintended effects of managerial actions
by Maltz, Elliot & Souder, William E. & Kumar, Ajith
- 83-91 R&D mode choices in Central and Eastern Europe
by Brouthers, Keith D. & Brouthers, Lance Eliot & Werner, Steve
March 2001, Volume 51, Issue 3
- 167-168 JBR special issue on the dynamics of strategy, no. 3
by Phelps, Bob
- 169-177 Uncertainty reduction in a competitive environment
by Stickel, Eberhard
- 179-191 Non-linear dynamics and duopolistic competition: a R&D model and simulation
by Whitby, Simon & Parker, David & Tobias, Andrew
- 193-200 Socio-regulatory upheaval, reference points and strategic evolution of the cigarette industry
by Jones, Raymond M. & Kashlak, Roger J.
- 201-208 Strategic choices in a dynamically changing deregulatory environment
by Parker, Abdul Rauf
- 209-221 The key success factors, distinctive capabilities, and strategic thrusts of top SMEs in Singapore
by Ghosh, B. C. & Liang, Tan Wee & Meng, Tan Teck & Chan, Ben
- 223-232 Does scenario planning affect performance? Two exploratory studies
by Phelps, R. & Chan, C. & Kapsalis, S. C.
- 233-247 A new six 'S' framework on the relationship between the role of information systems (IS) and competencies in 'IS' management
by Philip, George & Booth, Marilyn E.
February 2001, Volume 51, Issue 2
- 87-99 On the effects of customer conditions on distributor commitment and supplier commitment in industrial channels of distribution
by Kim, Keysuk
- 101-113 Asymmetrical deployment of specific assets and contractual safeguarding in industrial purchasing relationships
by Buvik, Arnt & Reve, Torger
- 115-125 Random utility models in marketing research: a survey
by Baltas, George & Doyle, Peter
- 127-144 Using cointegration analysis for modeling marketing interactions in dynamic environments: methodological issues and an empirical illustration
by Grewal, Rajdeep & Mills, Jeffrey A. & Mehta, Raj & Mujumdar, Sudesh
- 145-155 Managerial ratings of in-role behaviors, organizational citizenship behaviors, and overall performance: testing different models of their relationship
by Barksdale, Kevin & Werner, Jon M.
- 157-166 Strategic human resource management, market orientation, and organizational performance
by Harris, Lloyd C. & Ogbonna, Emmanuel
January 2001, Volume 51, Issue 1
- 1-3 Competitive advantage in the global marketplace: a focus on marketing strategy
by Hult, G. Tomas M. & Cravens, David W. & Sheth, Jagdish
- 5-9 From international to integrated marketing
by Sheth, Jagdish N.
- 11-24 How critical is internal customer orientation to market orientation?1
by Conduit, Jodie & Mavondo, Felix T.
- 25-36 Market segmentation and the structure of competition: applicability of the strategic group concept for an improved market segmentation on industrial markets
by Sollner, Albrecht & Rese, Mario
- 37-51 Antecedents and benefits of corporate citizenship: an investigation of French businesses
by Maignan, Isabelle & Ferrell, O. C.
- 53-60 Searching for a consensus on the antecedent role of service quality and satisfaction: an exploratory cross-national study
by Brady, Michael K. & Robertson, Christopher J.
- 61-72 The impact of market and organisational challenges on marketing strategy decision-making: a qualitative investigation of the business-to-business sector
by Jarratt, Denise & Fayed, Ramzi
- 73-86 Consumers' trust of salesperson and manufacturer: an empirical study
by Kennedy, Mary Susan & Ferrell, Linda K. & LeClair, Debbie Thorne
December 2000, Volume 50, Issue 3
- 233-234 Announcing the First JBR Article Award for Exceptional Quality and High Scholarly Impact
by Woodside, Arch G.
- 235-244 Ethics and Marketing Management:: A Retrospective and Prospective Commentary
by Chonko, Lawrence B. & Hunt, Shelby D.
- 245-257 Modifying Conjoint Methods to Model Managers' Reactions to Business Environmental Trends: An Application to Modeling Retailer Reactions to Sales Trends
by Oppewal, Harmen & Louviere, Jordan J. & Timmermans, Harry J. P.
- 259-272 Adaptive Latitude: Environment, Organization, and Individual Influences
by Koberg, Christine & Chesley, Julie A. & Heppard, Kurt A.
- 273-285 Market Orientation in the Transition Economies of Central Europe:: Tests of the Narver and Slater Market Orientation Scales
by Hooley, Graham & Cox, Tony & Fahy, John & Shipley, David & Beracs, Jozsef & Fonfara, Krzysztof & Snoj, Boris
- 287-296 Managerial Tenure and Recovery Following M-Form Reorganization in Diversified Firms
by Hoffman, James J. & Williams, Robert J. & Lamont, Bruce T. & Geiger, Scott W.
- 297-303 Words versus Actions about Organ Donation: A Four-Year Tracking Study of Attitudes and Self-Reported Behavior
by Cosse, Thomas J. & Weisenberger, Terry M.
- 305-319 Regulation, Deregulation, and Free Market: The Food Manufacturing Industry in Zimbabwe
by Mavondo, Felix T.
- 321-326 The Pattern of Intraday Portfolio Management Decisions: A Case Study of Intraday Security Return Patterns
by Block, Stanley B. & French, Dan W. & Maberly, Edwin D.
November 2000, Volume 50, Issue 2
- 139-142 Special Issue on the Marketing/Finance Interface
by Zinkhan, George M. & Verbrugge, James A.
- 143-148 The Marketing/Finance Interface: Two Divergent and Complementary Views of the Firm
by Zinkhan, George M. & Verbrugge, James A.
- 149-155 The Contribution of Changes in Advertising Expenditures to Earnings and Market Values
by GrahamJr., Roger C. & Frankenberger, Kristina D.
- 157-167 A Model to Explain Shareholder Returns: Marketing Implications
by Kumar, V. & Ramaswami, Sridhar N. & Srivastava, Rajendra K.
- 169-176 Advertising Agency Terminations and Reviews: Stock Returns and Firm Performance
by HozierJr., George C. & Schatzberg, John D.
- 177-184 Promotional Expenditures, Market Competition, and Thrift Behavior
by Hasan, Iftekhar & Hunter, William Curt & MathisIII, Roswell E.
- 185-191 The Interrelationship between Culture, Capital Structure, and Performance: Evidence from European Retailers
by Gleason, Kimberly C. & Mathur, Lynette Knowles & Mathur, Ike
- 193-200 An Analysis of the Wealth Effects of Green Marketing Strategies
by Mathur, Lynette Knowles & Mathur, Ike
- 201-207 The Effects of Long-Term Debt on a Firm's New Product Pricing Policy in Duopolistic Markets
by Baldauf, Artur & Dockner, Engelbert J. & Reisinger, Heribert
- 209-215 The Marketing-Finance Interface: A Relational Exchange Perspective
by de Ruyter, Ko & Wetzels, Martin
- 217-224 Alternative Profitability Measures and Marketing Channel Structure: The Franchise Decision
by Kaufmann, Patrick J. & Gordon, Richard M. & Owers, James E.
- 225-231 Marketing Strategy, Constituent Influence, and Resource Allocation: An Application of the Miles and Snow Typology to Closely Held Firms in Chapter 11 Bankruptcy
by Evans, Jocelyn D. & Green, Corliss L.
October 2000, Volume 50, Issue 1
- 1-2 Case Studies on the New Global Strategies of International Business in Latin America
by Brenes, Esteban R. & Ickis, John C. & Olsen, Janeen
- 3-7 Strategies for Globalizing Latin American Business
by Brenes, Esteban R.
- 9-13 Implementing Globalization Strategies in Latin America
by Ickis, John C.
- 15-28 Turri, S.A
by Paladino, Marcelo
- 29-39 BanCrecen
by Montiel, Eduardo Luis & Sandino, Tatiana & Dario, Sandra
- 41-46 Consorcio Ferrex
by Goiri R., Maria Eugenia & Edigo, Antonio & Martinez, Jon
- 47-55 Rheem-Saiar
by D'Andrea, Guillermo & Postigo, Sergio & Florin, Juan
- 57-70 Endesa
by Brenes, Esteban R. & Martinez, Jon & Skoknic, Esteban S.
- 71-81 Agroceres-PIC
by Zylbersztajn, Decio & Turner, Jonathan C. & Jones, James V. H.
- 83-95 Virutex-Ilko S.A
by Martinez, Jon E. & Baez, Rodrigo K. & Salinas, Fernando P.
- 97-110 Carrier Mexico S.A. de C.V
by Trostel, Albert & Light, Andrew
- 111-121 Cecsa
by Selva, Guillermo D.
- 123-137 Tanic
by Ickis, John C. & Edelberg, Guillermo & Morales, Mario
September 2000, Volume 49, Issue 3
- 213-228 Fostering Client-Agency Relationships: A Business Buying Behavior Perspective
by Lichtenthal, J. David & Shani, David
- 229-244 Bayesian Semiparametric Regression: An Exposition and Application to Print Advertising Data
by Smith, Michael & Kohn, Robert & Mathur, Sharat K.
- 245-257 Examining Gender Differences in Field Sales Organizations
by Moncrief, William C. & Babakus, Emin & Cravens, David W. & Johnston, Mark W.
- 259-271 Effects of Supplier Reliability and Benevolence in Business Marketing
by Selnes, Fred & Gonhaug, Kjell
- 273-288 Predisclosure Information, Firm Capitalization, and Earnings Information Transfers
by Han, Jerry C. Y. & Wild, John J.
- 289-301 Impact of Correlation of Asset Value and Interest Rates upon Duration and Convexity of Risky Debt
by Lesseig, Vance P. & Stock, Duane
- 303-314 Research Productivity in the Journal of Business Research: 1985-1999
by Knight, Gary A. & Hult, G. Tomas M. & Bashaw, R. Edward
- 315-317 A Cross-Cultural Reference of Business Practices in a New Korea: Eun Young Kim, Quorum Books, Connecticut, 1996
by Na, WoonBong
August 2000, Volume 49, Issue 2
- 89-90 Evolution and Challenges Facing Retail Atmospherics:: The Apprentice Sorcerer Is Dying
by Chebat, Jean-Charles & Dube, Laurette
- 91-99 Atmospheric Affect as a Tool for Creating Value and Gaining Share of Customer
by Babin, Barry J. & Attaway, Jill S.
- 101-111 Describing and Measuring Emotional Response to Shopping Experience
by Machleit, Karen A. & Eroglu, Sevgin A.
- 113-126 A Cross-Cultural Study of In-Store Information Search Strategies for a Christmas Gift
by Laroche, Michel & Saad, Gad & Kim, Chankon & Browne, Elizabeth
- 127-138 Retail Environment, Self-Congruity, and Retail Patronage: An Integrative Model and a Research Agenda
by Sirgy, M. Joseph & Grewal, Dhruv & Mangleburg, Tamara
- 139-147 The Effects of Music in a Retail Setting on Real and Perceived Shopping Times
by Yalch, Richard F. & Spangenberg, Eric R.
- 149-156 Irritating Aspects of the Shopping Environment
by d'Astous, Alain
- 157-165 The Impact of Ambient Scent on Evaluation, Attention, and Memory for Familiar and Unfamiliar Brands
by Morrin, Maureen & Ratneshwar, S.
- 167-181 The Effect of Retail Store Environment on Retailer Performance
by Kumar, V. & Karande, Kiran
- 183-191 The Effect of Retail Atmospherics on Customers' Perceptions of Salespeople and Customer Persuasion:: An Empirical Investigation
by Sharma, Arun & Stafford, Thomas F.
- 193-211 Atmospheric Effects on Shopping Behavior: A Review of the Experimental Evidence
by Turley, L. W. & Milliman, Ronald E.
July 2000, Volume 49, Issue 1
- 1-14 Does Customer Interaction Enhance New Product Success?
by Gruner, Kjell E. & Homburg, Christian
- 15-34 An Analysis of Mental Processes, Behaviors, and Job Satisfaction of Apparel Product Developers and Traditional Retail Buyers
by Choi, Young-Eun & Ricketts Gaskill, LuAnn
- 35-45 Market Valuation of Intangible Assets
by Choi, Won W. & Kwon, Sung S. & Lobo, Gerald J.
- 47-55 The Effects of Experience with Brand Extensions on Parent Brand Knowledge
by Sheinin, Daniel A.
- 57-65 Assessment of the Three-Column Format SERVQUAL: An Experimental Approach
by Caruana, Albert & Ewing, Michael T. & Ramaseshan, B.
- 67-77 Perceived Strategic Uncertainty and Environmental Scanning Behavior of Hong Kong Chinese Executives
by Ebrahimi, Bahman P.
June 2000, Volume 48, Issue 3
- 163-164 Special Issue on Health-Care Research
by Balazs, Anne L. & Spotts, Harlan E.
- 165-176 Marketing of Health Care Within a Community:: A Quality-of-Life/Needs Assessment Model and Method
by Rahtz, Don R. & Sirgy, M. Joseph
- 177-181 Internal Marketing: A Competitive Strategy for the Long-Term Care Industry
by Cooper, Jack & Cronin, John J.
- 183-191 Health-Care Financial Management in a Changing Environment
by Devine, Kevin & O'Clock, Priscilla & Lyons, David
- 193-205 An Empirical Assessment of Measurement Error in Health-Care Survey Research
by Mishra, Debi Prasad
- 207-212 New Directions in Health-Care Reform: The Role of Nurse Practitioners
by Lancaster, Jeanette & Lancaster, Wade & Onega, Lisa L.
- 213-226 Market Orientation and Organizational Performance in Not-for-Profit Hospitals
by Wood, Van R. & Bhuian, Shahid & Kiecker, Pamela
- 227-232 Antitrust Concerns About Evolving Vertical Relationships in Health Care
by Fuller, Dan A. & Scammon, Debra L.
- 233-246 Methods of Measuring Health-Care Service Quality
by Lee, Hanjoon & Delene, Linda M. & Bunda, Mary Anne & Kim, Chankon
- 247-257 Modeling Consumer Health Plan Choice Behavior To Improve Customer Value and Health Plan Market Share
by Gates, Roger & McDaniel, Carl & Braunsberger, Karin
- 259-266 Control-Related Motivations, Capabilities, and Preferences Among Patients: The Roles of Primary and Secondary Control in Older Adulthood
by TangsrudJr., Robert & Smith, Malcolm C.
- 267-283 The Conceptual Domain of Service Quality for Inpatient Nursing Services
by Koerner, Melissa M.
May 2000, Volume 48, Issue 2
- 93-100 Advertised Reference Price Effects on Consumer Price Estimates, Value Perception, and Search Intention
by Alford, Bruce L. & Engelland, Brian T.
- 101-112 An Exploration of The Meaning and Outcomes of a Customer-Defined Market Orientation
by Webb, Dave & Webster, Cynthia & Krepapa, Areti
- 113-122 A Brand's Advertising and Promotion Allocation Strategy: The Role of the Manufacturer's Relationship with Distributors as Moderated by Relative Market Share
by Anselmi, Kenneth
- 123-133 Marketing of a Financial Innovation Commercial Use of the Euro by European Companies Prior to Mandatory Adoption
by van Everdingen, Yvonne M. & Bamossy, Gary J.
- 135-146 Relationship of Firm Size, Initial Diversification, and Internationalization with Strategic Change
by Dass, Parshotam
- 147-156 A Systematic Approach to Tourism Policy
by Alavi, Jafar & Yasin, Mahmoud M.
- 157-162 Riding the Wave: Response Rates and the Effects of Time Intervals between Successive Mail Survey Follow-up Efforts
by Claycomb, Cindy & Porter, Stephen S. & Martin, Charles L.
April 2000, Volume 48, Issue 1
- 1-3 Replications and Extensions in Marketing and Management Research
by Easley, Richard W. & Madden, Charles S.
- 5-15 Brand Awareness Effects on Consumer Decision Making for a Common, Repeat Purchase Product:: A Replication
by Macdonald, Emma K. & Sharp, Byron M.
- 17-23 In Search of a Theoretical Explanation for the Credit Card Effect
by Shimp, Terence A. & Moody, Margaret P.
- 25-34 Business Turnaround Processes Following Acquisitions: Reconsidering the Role of Retrenchment
by Castrogiovanni, Gary J. & Bruton, Garry D.
- 35-41 A Replication and Extension of Organizational Growth Determinants
by Weinzimmer, Laurence G.
- 43-54 The Impact of Internationalization on the Diversification-Performance Relationship: A Replication and Extension of Prior Research
by Palich, Leslie E. & Carini, Gary R. & Seaman, Samuel L.
- 55-62 When the Product is Complex, Does the Advertisement's Conclusion Matter?
by Ahearne, Michael & Gruen, Thomas & Saxton, M. Kim
- 63-68 Religious Symbols as Peripheral Cues in Advertising: A Replication of the Elaboration Likelihood Model
by Dotson, Michael J. & Hyatt, Eva M.
- 69-73 The Positive Effect of a Market Orientation on Business Profitability: A Balanced Replication
by Slater, Stanley F. & Narver, John C.
- 75-81 How Salespeople Build Quality Relationships:: A Replication and Extension
by Boles, James S. & Johnson, Julie T. & BarksdaleJr., Hiram C.
- 83-92 Conducting Marketing Science: The Role of Replication in the Research Process
by Easley, Richard W. & Madden, Charles S. & Dunn, Mark G.
March 2000, Volume 47, Issue 3
- 173-190 Early Supplier Involvement in Customer New Product Development: A Contingency Model of Component Supplier Intentions
by LaBahn, Douglas W. & Krapfel, Robert
- 191-207 Customer Satisfaction Cues To Support Market Segmentation and Explain Switching Behavior
by Athanassopoulos, Antreas D.
- 209-216 The Influence of Organizational Demography on Customer-Oriented Prosocial Behavior: An Exploratory Investigation
by Pelled, Lisa Hope & Cummings, Thomas G. & Kizilos, Mark A.
- 217-228 Firm Characteristics Influencing Export Propensity: An Empirical Investigation by Industry Type
by Javalgi, Rajshekhar G. & White, D. Steven & Lee, Oscar
- 229-236 An Evaluation of State Sponsored Promotion Programs
by Wilkinson, Timothy J. & Brouthers, Lance Eliot
- 237-251 Practitioners of Risky Sports: A Quantitative Examination
by Shoham, Aviv & Rose, Gregory M. & Kahle, Lynn R.
February 2000, Volume 47, Issue 2
- 91-107 Organizational Values: The Inside View of Service Productivity
by Dobni, Dawn & Ritchie, J. R. Brent & Zerbe, Wilf
- 109-120 Representation of Numerical and Verbal Product Information in Consumer Memory
by Childers, Terry L. & Viswanathan, Madhubalan
- 121-133 Global Sourcing, Multiple Country-of-Origin Facets, and Consumer Reactions
by Li, Zhan G. & Murray, L. William & Scott, Don
- 135-145 Effect of a Buy-National Campaign on Member Firm Performance
by Fenwick, Graham D. & Wright, Cameron I.
- 147-159 Factors Affecting the Characteristics of Boards of Directors: An Empirical Study of New Zealand Initial Public Offering Firms
by Mak, Y. T. & Roush, M. L.
- 161-171 A Longitudinal Analysis of Satisfaction and Profitability
by Bernhardt, Kenneth L. & Donthu, Naveen & Kennett, Pamela A.
January 2000, Volume 47, Issue 1
- 1-2 Special Issue on the Dynamics of Strategy
by Phelps, Bob
- 3-18 Executive Pay and UK Privatization: The Demise of 'One Country, Two Systems'
by Cragg, Michael I. & Dyck, I. J.
- 19-26 An Empirical Investigation of the Nonprofit Organization Responses to Anticipated Changes in Government Support for HIV/AIDS Services: A Cross-Regional Analysis
by Kaynama, Shohreh A. & Keesling, Garland
- 27-33 Evolving Complex Organizational Structures in New and Unpredictable Environments
by Butel, Lynne & Watkins, Alison
- 35-45 Capturing Learning and Applying Knowledge: An Investigation of the Use of Innovation Teams in Japanese and American Automotive Firms
by Forrester, Rosalind H.
- 47-53 Playing by the Rules: Institutional Foundations of Success and Failure in the Taiwanese IT Industry
by Hung, Shih-Chang & Whittington, Richard
- 55-64 Impact on the Organizational Performance of the Strategy-Technology Policy Interaction
by Parker, Abdul Rauf
- 65-74 Is a Step-by-Step Approach to Change a Viable Option for the U.K. Retail Banking Sector?
by Watkins, Jeff
- 75-89 The Impact and Implications of Environmentally Linked Strategies on Competitive Advantage: A Study of Malaysian Companies
by Slater, Jim & Angel, Isabel Tirado
November 1999, Volume 46, Issue 3
- 207-218 Does Relationship Marketing Pay? An Empirical Investigation of Relationship Marketing Practices in Hospitals
by Naidu, G. M. & Parvatiyar, Atul & Sheth, Jagdish N. & Westgate, Lori
- 219-233 Asymmetrical Commitment in Business Relationships
by Sollner, Albrecht
- 235-244 Measuring and Modeling the Effects of Long-Term Buyer-Seller Relationships in Corporate Financial Services Markets
by Reddy, Srinivas K. & Czepiel, John A.
- 245-257 The Paradox of Unsatisfying but Stable Relationships--A Look at German Car Suppliers
by Backhaus, Klaus & Buschken, Joachim
- 259-271 International Industrial Marketing Interactions: Dyadic and Network Perspectives
by Johnston, Wesley J. & Lewin, Jeffrey E. & Spekman, Robert E.
- 273-280 Factors Influencing the Duration of International Buyer-Seller Relationships
by Haugland, Sven A.
- 281-290 Relationship-Based Competitive Advantage: The Role of Relationship Marketing in Marketing Strategy
by Morgan, Robert M. & Hunt, Shelby
- 291-301 Channel Network Change and Behavioral Consequences of Relationship Connectedness
by Andersson, Per & Molleryd, Bengt
- 303-313 Relationship Quality and Buyer-Seller Interactions in Channels of Distribution
by Jap, Sandy D. & Manolis, Chris & Weitz, Barton A.
- 315-325 Personal Bonding Processes in International Marketing Relationships
by Witkowski, Terrence H. & Thibodeau, Eric J.
- 327-335 Relationship Marketing: Challenges for the Organization
by Gronroos, Christian
October 1999, Volume 46, Issue 2
- 107-108 Special Issue on UK Services Marketing Scholarship
by Gabbott, Mark & Hogg, Gillian
- 109-120 Some Problems When Adopting Churchill's Paradigm for the Development of Service Quality Measurement Scales
by Smith, Anne M.
- 121-132 Impact of Participative Service Relationships on Quality, Satisfaction and Retention: An Exploratory Study
by Ennew, Christine T. & Binks, Martin R.
- 133-147 Service Performance Gap: Re-evaluation and Redevelopment
by Chenet, Pierre & Tynan, Caroline & Money, Arthur
- 149-158 Consumers' Emotional Responses to Service Environments
by Foxall, Gordon R. & Greenley, Gordon E.
- 159-166 Consumer Involvement in Services: A Replication and Extension
by Gabbott, Mark & Hogg, Gillian
- 167-180 Using Neural Networks to Understand Service Risk in the Holiday Product
by Mitchell, Vincent-Wayne & Davies, Fiona & Moutinho, Luiz & Vassos, Vassiliades
- 181-192 Experts' Views About Defining Services Brands and the Principles of Services Branding
by de Chernatony, Leslie & Dall'Olmo Riley, Francesca
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