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Investigating the antecedents and outcomes of customer firm transaction cost savings in a supply chain relationship

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  • Bharadwaj, Neeraj
  • Matsuno, Ken

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  • Bharadwaj, Neeraj & Matsuno, Ken, 2006. "Investigating the antecedents and outcomes of customer firm transaction cost savings in a supply chain relationship," Journal of Business Research, Elsevier, vol. 59(1), pages 62-72, January.
    • Handle: RePEc:eee:jbrese:v:59:y:2006:i:1:p:62-72
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    1. Geyskens, I. & Steenkamp, J.E.B.M. & Scheer, L.K. & Kumar, N., 1996. "The effects of trust and interdependence on relationship commitment : A trans-Atlantic study," Other publications TiSEM ef7c8d6c-963d-4ee7-8576-9, Tilburg University, School of Economics and Management.
    2. Erin Anderson & Barton Weitz, 1989. "Determinants of Continuity in Conventional Industrial Channel Dyads," Marketing Science, INFORMS, vol. 8(4), pages 310-323.
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    Cited by:

    1. Neeraj Bharadwaj & Anne Roggeveen, 2008. "The impact of offshored and outsourced call service centers on customer appraisals," Marketing Letters, Springer, vol. 19(1), pages 13-23, March.
    2. Huang, Samuel H. & Keskar, Harshal, 2007. "Comprehensive and configurable metrics for supplier selection," International Journal of Production Economics, Elsevier, vol. 105(2), pages 510-523, February.
    3. Panayides, Photis M. & Venus Lun, Y.H., 2009. "The impact of trust on innovativeness and supply chain performance," International Journal of Production Economics, Elsevier, vol. 122(1), pages 35-46, November.
    4. Butler, Maureen G. & Callahan, Carolyn M., 2014. "Human resource outsourcing: Market and operating performance effects of administrative HR functions," Journal of Business Research, Elsevier, vol. 67(2), pages 218-224.
    5. Oghazi, Pejvak & Rad, Fakhreddin Fakhrai & Zaefarian, Ghasem & Beheshti, Hooshang M. & Mortazavi, Sina, 2016. "Unity is strength: A study of supplier relationship management integration," Journal of Business Research, Elsevier, vol. 69(11), pages 4804-4810.
    6. Zhou, Liying & Mao, Hongyi & Zhao, Taiyang & Wang, Valerie Lynette & Wang, Xiaodong & Zuo, Peng, 2022. "How B2B platform improves Buyers’ performance: Insights into platform’s substitution effect," Journal of Business Research, Elsevier, vol. 143(C), pages 72-80.
    7. Joanna Olga Paliszkiewicz, 2011. "Trust Management: Literature Review," Management, University of Primorska, Faculty of Management Koper, vol. 6(4), pages 315-331.
    8. Mohammed BELAL UDDIN, 2017. "Evaluation Of Theoretical Paradigms Of Interfirm Relationship Formation," Management and Marketing Journal, University of Craiova, Faculty of Economics and Business Administration, vol. 0(1), pages 106-114, May.
    9. Christopher Groening & Cheryl‐lyn Ngoh & Ryan Luchs, 2022. "The impact of a firm's corporate social responsibility on firm–supplier relationships: The effect of secondary stakeholder CSR on inventory days," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(5), pages 1689-1705, September.
    10. Joanna Paliszkiewicz, 2011. "Trust Management: Reason, Routine and Reflexivity," MIC 2011: Managing Sustainability? Proceedings of the 12th International Conference, Portorož, 23–26 November 2011 [Selected Papers],, University of Primorska, Faculty of Management Koper.
    11. Nicholas Paparoidamis & Constantine Katsikeas & Ruben Chumpitaz, 2017. "The role of supplier performance in building customer trust and loyalty: A cross-country examination," Post-Print hal-01745331, HAL.
    12. Caroline Osuagwu, 2020. "Market Orientation Conceptualizations, Components and Performance-Impacts: A Literature Review and Conceptual Framework," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 11(2), pages 102-102, March.
    13. Wanke, Peter F., 2012. "Product, operation, and demand relationships between manufacturers and retailers," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 48(1), pages 340-354.
    14. Ming-Chuan Yu & Qiang Mai & Sang-Bing Tsai & Yi Dai, 2018. "An Empirical Study on the Organizational Trust, Employee-Organization Relationship and Innovative Behavior from the Integrated Perspective of Social Exchange and Organizational Sustainability," Sustainability, MDPI, vol. 10(3), pages 1-14, March.
    15. Yeong Gug Kim & Gang Li, 2009. "Customer Satisfaction with and Loyalty towards Online Travel Products: A Transaction Cost Economics Perspective," Tourism Economics, , vol. 15(4), pages 825-846, December.
    16. Um, Ki-Hyun & Kim, Sang-Man, 2019. "The effects of supply chain collaboration on performance and transaction cost advantage: The moderation and nonlinear effects of governance mechanisms," International Journal of Production Economics, Elsevier, vol. 217(C), pages 97-111.
    17. Sara Hajmohammad & Stephan Vachon, 2016. "Mitigation, Avoidance, or Acceptance? Managing Supplier Sustainability Risk," Journal of Supply Chain Management, Institute for Supply Management, vol. 52(2), pages 48-65, April.
    18. Verhagen, T., 2008. "Investigating the impact of C2C electronic marketplace quality on trust," Serie Research Memoranda 0008, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.

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