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Control mechanisms across a buyer-supplier relationship quality matrix


  • Liu, Yi
  • Li, Yuan
  • Zhang, Leinan


This study develops a buyer-supplier RQ matrix and explores changes in the use of selected control mechanisms, including coercive power, non-coercive power, contracts, and relational norms, across this matrix. The results indicate, under four distinct contexts of RQ, that coercive power execution is relatively low and has no significant differences in different quadrants of the matrix; that contract execution is relatively high and likewise has no significant differences; and that execution of non-coercive power and relational norms increases as the level of RQ improves. These findings reveal the important roles of contracts, the limited roles of coercive power, and the changing roles of non-coercive power and relational norms, as displayed in four distinct contexts of RQ. They make new contributions to the buyer-supplier relationship management literature and provide insightful theoretical guidance for buyer-supplier relationship managerial practice.

Suggested Citation

  • Liu, Yi & Li, Yuan & Zhang, Leinan, 2010. "Control mechanisms across a buyer-supplier relationship quality matrix," Journal of Business Research, Elsevier, vol. 63(1), pages 3-12, January.
  • Handle: RePEc:eee:jbrese:v:63:y:2010:i:1:p:3-12

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    References listed on IDEAS

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    Cited by:

    1. Bellouma Meryem, 2011. "Governance Mechanisms and Buyer Supplier Relationship:Static and Dynamic Panel Data Evidence from Tunisian Exporting SMEs," International Journal of Economics and Financial Issues, Econjournals, vol. 1(3), pages 88-98, September.
    2. repec:spr:grdene:v:23:y:2014:i:3:d:10.1007_s10726-013-9353-7 is not listed on IDEAS
    3. Luo, Yadong & Liu, Yi & Yang, Qian & Maksimov, Vladislav & Hou, Jigang, 2015. "Improving performance and reducing cost in buyer–supplier relationships: The role of justice in curtailing opportunism," Journal of Business Research, Elsevier, vol. 68(3), pages 607-615.
    4. Kashyap, Vishal & Sivadas, Eugene, 2012. "An exploratory examination of shared values in channel relationships," Journal of Business Research, Elsevier, vol. 65(5), pages 586-593.
    5. Olsen, Per Ingvar & Prenkert, Frans & Hoholm, Thomas & Harrison, Debbie, 2014. "The dynamics of networked power in a concentrated business network," Journal of Business Research, Elsevier, vol. 67(12), pages 2579-2589.
    6. Niesten, Eva & Jolink, Albert, 2012. "Incentives, opportunism and behavioral uncertainty in electricity industries," Journal of Business Research, Elsevier, vol. 65(7), pages 1031-1039.
    7. Jiuh-Biing Sheu, 2014. "Green Supply Chain Collaboration for Fashionable Consumer Electronics Products under Third-Party Power Intervention—A Resource Dependence Perspective," Sustainability, MDPI, Open Access Journal, vol. 6(5), pages 1-44, May.
    8. Florian Hémont & Bernard Grabot & Anne Mayère, 2010. "Cooperation in Supply Chains: from practical problems to conceptual models," Post-Print hal-00952734, HAL.
    9. Saleh, M. Abu & Ali, M. Yunus & Mavondo, Felix T., 2014. "Drivers of importer trust and commitment: Evidence from a developing country," Journal of Business Research, Elsevier, vol. 67(12), pages 2523-2530.
    10. Shou, Yongyi & Feng, Yi & Zheng, Jingjing & Wang, Guofeng & Yeboah, Nyamah Edmond, 2013. "Power source and its effect on customer–supplier relationships: An empirical study in Yangtze River Delta," International Journal of Production Economics, Elsevier, vol. 146(1), pages 118-128.
    11. Ying-Pin Yeh, 2015. "Exploring the effect of relational governance on retailer-perceived performance," Eurasian Business Review, Springer;Eurasia Business and Economics Society, vol. 5(1), pages 1-22, June.
    12. Matevž Rašković & Maja Makovec Brenčič, 2015. "The Trust-Committment-Flexibility Link in Transnational Buyer-Supplier Relationships: A Network Perspective," Tržište/Market, Faculty of Economics and Business, University of Zagreb, vol. 27(1), pages 7-19.
    13. Matevž Rašković & Maja Makovec Brenčić & Anuška Ferligoj & Jan C. Fransoo, 2013. "Relationship learning as a dimension of relationship quality: tentative evidence from transnational buyer-supplier relationships," Tržište/Market, Faculty of Economics and Business, University of Zagreb, vol. 25(1), pages 37-50.


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