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Am I welcome here? Exploring how ethnic consumers assess their place identity

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  • Rosenbaum, Mark S.
  • Montoya, Detra Y.

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  • Rosenbaum, Mark S. & Montoya, Detra Y., 2007. "Am I welcome here? Exploring how ethnic consumers assess their place identity," Journal of Business Research, Elsevier, vol. 60(3), pages 206-214, March.
  • Handle: RePEc:eee:jbrese:v:60:y:2007:i:3:p:206-214
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    References listed on IDEAS

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    1. Hightower, Roscoe Jr & Brady, Michael K. & Baker, Thomas L., 2002. "Investigating the role of the physical environment in hedonic service consumption: an exploratory study of sporting events," Journal of Business Research, Elsevier, vol. 55(9), pages 697-707, September.
    2. Turley, L. W. & Milliman, Ronald E., 2000. "Atmospheric Effects on Shopping Behavior: A Review of the Experimental Evidence," Journal of Business Research, Elsevier, vol. 49(2), pages 193-211, August.
    3. Stayman, Douglas M & Deshpande, Rohit, 1989. " Situational Ethnicity and Consumer Behavior," Journal of Consumer Research, Oxford University Press, vol. 16(3), pages 361-371, December.
    4. Kates, Steven M, 2002. " The Protean Quality of Subcultural Consumption: An Ethnographic Account of Gay Consumers," Journal of Consumer Research, Oxford University Press, vol. 29(3), pages 383-399, December.
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    Citations

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    Cited by:

    1. Bradford, Tonya Williams & Sherry, John F., 2014. "Hyperfiliation and cultural citizenship: African American consumer acculturation," Journal of Business Research, Elsevier, vol. 67(4), pages 418-424.
    2. Ro, Heejung & Olson, Eric D., 2014. "The effects of social justice and stigma-consciousness on gay customers' service recovery evaluation," Journal of Business Research, Elsevier, vol. 67(6), pages 1162-1169.
    3. Moufakkir, Omar, 2014. "What’s immigration got to do with it? Immigrant animosity and its effects on tourism," Annals of Tourism Research, Elsevier, vol. 49(C), pages 108-121.
    4. repec:eee:jbrese:v:82:y:2018:i:c:p:300-309 is not listed on IDEAS
    5. Bell, Monique L. & Puzakova, Marina, 2017. "¿Y Usted? Social influence effects on consumers' service language preferences," Journal of Business Research, Elsevier, vol. 72(C), pages 168-177.
    6. repec:eee:joreco:v:27:y:2015:i:c:p:179-186 is not listed on IDEAS
    7. repec:eee:joreco:v:19:y:2012:i:2:p:211-217 is not listed on IDEAS
    8. Harrison, Robert L., 2013. "Using mixed methods designs in the Journal of Business Research, 1990–2010," Journal of Business Research, Elsevier, vol. 66(11), pages 2153-2162.
    9. Montoya, Detra Y. & Briggs, Elten, 2013. "Shared ethnicity effects on service encounters: A study across three U.S. subcultures," Journal of Business Research, Elsevier, vol. 66(3), pages 314-320.
    10. Azab, Carol & Clark, Terry, 2017. "Speak my language or look like me? – Language and ethnicity in bilingual customer service recovery," Journal of Business Research, Elsevier, vol. 72(C), pages 57-68.

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