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Consumer derived utilitarian value and channel utilization in a multi-channel retail context

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  • Noble, Stephanie M.
  • Griffith, David A.
  • Weinberger, Marc G.

Abstract

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Suggested Citation

  • Noble, Stephanie M. & Griffith, David A. & Weinberger, Marc G., 2005. "Consumer derived utilitarian value and channel utilization in a multi-channel retail context," Journal of Business Research, Elsevier, vol. 58(12), pages 1643-1651, December.
  • Handle: RePEc:eee:jbrese:v:58:y:2005:i:12:p:1643-1651
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    References listed on IDEAS

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    1. Eastlick, Mary Ann & Feinberg, Richard A., 1999. "Shopping Motives for Mail Catalog Shopping," Journal of Business Research, Elsevier, vol. 45(3), pages 281-290, July.
    2. Rajiv Lal & Miklos Sarvary, 1999. "When and How Is the Internet Likely to Decrease Price Competition?," Marketing Science, INFORMS, vol. 18(4), pages 485-503.
    3. Moorthy, Sridhar & Ratchford, Brian T & Talukdar, Debabrata, 1997. " Consumer Information Search Revisited: Theory and Empirical Analysis," Journal of Consumer Research, Oxford University Press, vol. 23(4), pages 263-277, March.
    4. Gilles Laurent & Pierre Chandon & Brian Wansink, 2000. "A Benefit Congruency Framework of Sales Promotion Effectiveness," Post-Print hal-00458440, HAL.
    5. Erik Brynjolfsson & Michael D. Smith, 2000. "Frictionless Commerce? A Comparison of Internet and Conventional Retailers," Management Science, INFORMS, vol. 46(4), pages 563-585, April.
    6. Rao, Akshay R & Monroe, Kent B, 1988. " The Moderating Effect of Prior Knowledge on Cue Utilization in Product Evaluations," Journal of Consumer Research, Oxford University Press, vol. 15(2), pages 253-264, September.
    7. Dickerson, Mary Dee & Gentry, James W, 1983. " Characteristics of Adopters and Non-Adopters of Home Computers," Journal of Consumer Research, Oxford University Press, vol. 10(2), pages 225-235, September.
    8. Alba, Joseph W & Hutchinson, J Wesley, 1987. " Dimensions of Consumer Expertise," Journal of Consumer Research, Oxford University Press, vol. 13(4), pages 411-454, March.
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    Citations

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    Cited by:

    1. Keeling, Kathleen & Keeling, Debbie & McGoldrick, Peter, 2013. "Retail relationships in a digital age," Journal of Business Research, Elsevier, vol. 66(7), pages 847-855.
    2. repec:eee:joreco:v:18:y:2011:i:4:p:311-321 is not listed on IDEAS
    3. repec:eee:joreco:v:21:y:2014:i:6:p:1038-1046 is not listed on IDEAS
    4. Rémi Mencarelli & Carole Lombart, 2017. "Influences of the perceived value on actual repurchasing behavior: Empirical exploration in a retailing context," Post-Print hal-01592035, HAL.
    5. repec:eee:joreco:v:33:y:2016:i:c:p:186-193 is not listed on IDEAS
    6. repec:eee:joreco:v:17:y:2010:i:1:p:53-60 is not listed on IDEAS
    7. repec:eee:joreco:v:27:y:2015:i:c:p:31-51 is not listed on IDEAS
    8. repec:eee:joreco:v:20:y:2013:i:6:p:570-578 is not listed on IDEAS
    9. Bhatnagar, Amit & Syam, Siddhartha S., 2014. "Allocating a hybrid retailer's assortment across retail stores: Bricks-and-mortar vs online," Journal of Business Research, Elsevier, vol. 67(6), pages 1293-1302.
    10. Arnaud Rivière & Rémi Mencarelli & Bertrand Belvaux & Jessie Pallud, 2016. "Multiplication des canaux et valeur perçue de l’offre digitale dans la presse écrite : un effet de complémentarité ?," Post-Print hal-01591784, HAL.
    11. Gensler, Sonja & Leeflang, Peter & Skiera, Bernd, 2013. "Comparing methods to separate treatment from self-selection effects in an online banking setting," Journal of Business Research, Elsevier, vol. 66(9), pages 1272-1278.
    12. Nambisan, Priya & Watt, James H., 2011. "Managing customer experiences in online product communities," Journal of Business Research, Elsevier, vol. 64(8), pages 889-895, August.
    13. repec:gam:jsusta:v:9:y:2017:i:11:p:2148-:d:119991 is not listed on IDEAS
    14. Hsin-Hui Lin, 2011. "Gender differences in the linkage of online patronage behavior with TV-and-online shopping values," Service Business, Springer;Pan-Pacific Business Association, vol. 5(4), pages 295-312, December.
    15. repec:eee:jouret:v:84:y:2008:i:4:p:398-413 is not listed on IDEAS
    16. Yan, Ruiliang & Ghose, Sanjoy, 2010. "Forecast information and traditional retailer performance in a dual-channel competitive market," Journal of Business Research, Elsevier, vol. 63(1), pages 77-83, January.
    17. repec:eee:joreco:v:38:y:2017:i:c:p:12-21 is not listed on IDEAS
    18. repec:eee:jouret:v:92:y:2016:i:3:p:373-382 is not listed on IDEAS
    19. repec:eee:joreco:v:27:y:2015:i:c:p:170-178 is not listed on IDEAS
    20. Yu-Min Wang & Hsin-Hui Lin & Wei-Chun Tai & Yi-Ling Fan, 2016. "Understanding multi-channel research shoppers: an analysis of Internet and physical channels," Information Systems and e-Business Management, Springer, vol. 14(2), pages 389-413, May.
    21. repec:eee:proeco:v:196:y:2018:i:c:p:198-210 is not listed on IDEAS

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