When do firms use different types of customer accounting?
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- Holmen, Elsebeth & Pedersen, Ann-Charlott & Torvatn, Tim, 2005. "Building relationships for technological innovation," Journal of Business Research, Elsevier, vol. 58(9), pages 1240-1250, September.
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- McLoughlin, Damien & Horan, Conor, 2002. "Markets-as-networks: notes on a unique understanding," Journal of Business Research, Elsevier, vol. 55(7), pages 535-543, July.
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- Guilding, Chris & McManus, Lisa, 2002. "The incidence, perceived merit and antecedents of customer accounting: an exploratory note," Accounting, Organizations and Society, Elsevier, vol. 27(1-2), pages 45-59.
- Mouritsen, Jan, 1997. "Marginalizing the customer: Customer orientation, quality and accounting performance," Scandinavian Journal of Management, Elsevier, vol. 13(1), pages 5-18, March.
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