IDEAS home Printed from
   My bibliography  Save this article

Roles of actors in combining resources into complex solutions


  • Cantù, Chiara
  • Corsaro, Daniela
  • Snehota, Ivan


Combining resources to develop complex solutions (e.g., products or services) involves a varied set of business actors. Research tends to assume that actors are more or less autonomous in combining the resources they use. Presenting findings from a study of the construction of the first two pre-discharge homes for patients with cognitive and motor disabilities, we show that the autonomy of the single actor in combining resources is limited and that resource combinations are collectively enacted. Consequently, the features of the emergent resource combinations depend on the set of actors involved. We also argue that each actor takes part in resource combination both as provider and as user of resources; the two roles imply different perspectives that lead to different focal points which, in turn, impact how resources interface. The two roles orient the conduct of parties and, as confronted in business relationships, they shape the development of business relationships and resource combinations.

Suggested Citation

  • Cantù, Chiara & Corsaro, Daniela & Snehota, Ivan, 2012. "Roles of actors in combining resources into complex solutions," Journal of Business Research, Elsevier, vol. 65(2), pages 139-150.
  • Handle: RePEc:eee:jbrese:v:65:y:2012:i:2:p:139-150
    DOI: 10.1016/j.jbusres.2011.05.013

    Download full text from publisher

    File URL:
    Download Restriction: Full text for ScienceDirect subscribers only

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    1. Miller, Danny & Hope, Quentin & Eisenstat, Russell & Foote, Nathaniel & Galbraith, Jay, 2002. "The problem of solutions: Balancing clients and capabilities," Business Horizons, Elsevier, vol. 45(2), pages 3-12.
    2. Andrew Davies, 2004. "Moving base into high-value integrated solutions: a value stream approach," Industrial and Corporate Change, Oxford University Press, vol. 13(5), pages 727-756, October.
    3. Harrison, Debbie & Waluszewski, Alexandra, 2008. "The development of a user network as a way to re-launch an unwanted product," Research Policy, Elsevier, vol. 37(1), pages 115-130, February.
    4. Czarniawska, Barbara, 2004. "On Time, Space, and Action Nets," GRI-rapport 2004:5, University of Gothenburg, Gothenburg Research Institute GRI.
    5. Lind, Johnny & Stromsten, Torkel, 2006. "When do firms use different types of customer accounting?," Journal of Business Research, Elsevier, vol. 59(12), pages 1257-1266, November.
    6. Baraldi, Enrico & Waluszewski, Alexandra, 2005. "Information technology at IKEA: an "open sesame" solution or just another type of facility?," Journal of Business Research, Elsevier, vol. 58(9), pages 1251-1260, September.
    Full references (including those not matched with items on IDEAS)


    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.

    Cited by:

    1. Waligo, V.M. & Clarke, J. & Hawkins, R., 2014. "The ‘Leadership–Stakeholder Involvement Capacity’ nexus in stakeholder management," Journal of Business Research, Elsevier, vol. 67(7), pages 1342-1352.
    2. Geiger, Susi & Finch, John, 2016. "Making incremental innovation tradable in industrial service settings," Journal of Business Research, Elsevier, vol. 69(7), pages 2463-2470.


    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jbrese:v:65:y:2012:i:2:p:139-150. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Dana Niculescu). General contact details of provider: .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.