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The Regulation of Queue Size by Levying Tolls

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  1. Conte, Anna & Scarsini, Marco & Sürücü, Oktay, 2016. "The impact of time limitation: Insights from a queueing experiment," Judgment and Decision Making, Cambridge University Press, vol. 11(3), pages 260-274, May.
  2. De Munck, Thomas & Chevalier, Philippe & Tancrez, Jean-Sébastien, 2023. "Managing priorities on on-demand service platforms with waiting time differentiation," International Journal of Production Economics, Elsevier, vol. 266(C).
  3. Sheng Zhu & Jinting Wang & Bin Liu, 2020. "Equilibrium joining strategies in the Mn/G/1 queue with server breakdowns and repairs," Operational Research, Springer, vol. 20(4), pages 2163-2187, December.
  4. Czerny, Achim I. & Guo, Pengfei & Hassin, Refael, 2022. "Shall firms withhold exact waiting time information from their customers? A transport example," Transportation Research Part B: Methodological, Elsevier, vol. 166(C), pages 128-142.
  5. L D Smith & D C Sweeney & J F Campbell, 2009. "Simulation of alternative approaches to relieving congestion at locks in a river transportion system," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 60(4), pages 519-533, April.
  6. Mei Xue & Patrick T. Harker, 2003. "Service Co-Production, Customer Efficiency and Market Competition," Center for Financial Institutions Working Papers 03-03, Wharton School Center for Financial Institutions, University of Pennsylvania.
  7. Refael Hassin, 2022. "Profit maximization and cost balancing in queueing systems," Queueing Systems: Theory and Applications, Springer, vol. 100(3), pages 429-431, April.
  8. Xianyue Shi & Liwei Liu, 2023. "Equilibrium Joining Strategies in the Retrial Queue with Two Classes of Customers and Delayed Vacations," Methodology and Computing in Applied Probability, Springer, vol. 25(2), pages 1-27, June.
  9. Luyi Yang & Zhongbin Wang & Shiliang Cui, 2021. "A Model of Queue Scalping," Management Science, INFORMS, vol. 67(11), pages 6803-6821, November.
  10. Hervé Crès & Hervé Moulin, 2001. "Scheduling with Opting Out: Improving upon Random Priority," Operations Research, INFORMS, vol. 49(4), pages 565-577, August.
  11. Balachandran, Kashi R. & Radhakrishnan, Suresh, 1996. "Cost of congestion, operational efficiency and management accounting," European Journal of Operational Research, Elsevier, vol. 89(2), pages 237-245, March.
  12. Rapoport, Amnon & Stein, William E. & Mak, Vincent & Zwick, Rami & Seale, Darryl A., 2010. "Endogenous arrivals in batch queues with constant or variable capacity," Transportation Research Part B: Methodological, Elsevier, vol. 44(10), pages 1166-1185, December.
  13. Zhe George Zhang & Xiaoling Yin, 2021. "Designing a Sustainable Two‐Tier Service System with Customer's Asymmetric Preference for Servers," Production and Operations Management, Production and Operations Management Society, vol. 30(11), pages 3856-3880, November.
  14. Bodas, Tejas & Manjunath, D., 2019. "Revenue maximization in service systems with heterogeneous customers," European Journal of Operational Research, Elsevier, vol. 278(2), pages 686-698.
  15. Laurens Debo & Senthil Veeraraghavan, 2014. "Equilibrium in Queues Under Unknown Service Times and Service Value," Operations Research, INFORMS, vol. 62(1), pages 38-57, February.
  16. Ruijie Zhang & Xiaohua Han & Rowan Wang & Jianghua Zhang & Yinghao Zhang, 2023. "Please don't make me wait! Influence of customers' waiting preference and no‐show behavior on appointment systems," Production and Operations Management, Production and Operations Management Society, vol. 32(6), pages 1597-1616, June.
  17. Maria Arbatskaya & Kaushik Mukhopadhaya & Eric Rasmusen, 2001. "The Parking Lot Problem," CIRJE F-Series CIRJE-F-119, CIRJE, Faculty of Economics, University of Tokyo.
    • Maria Arbatskaya & Kaushik Mukhopadhaya & Eric Rasmusen, 2007. "The Parking Lot Problem," Working Papers 2007-04, Indiana University, Kelley School of Business, Department of Business Economics and Public Policy.
  18. Jordan Tong & Daniel Feiler, 2017. "A Behavioral Model of Forecasting: Naive Statistics on Mental Samples," Management Science, INFORMS, vol. 63(11), pages 3609-3627, November.
  19. Lauren Xiaoyuan Lu & Jan A. Van Mieghem & R. Canan Savaskan, 2009. "Incentives for Quality Through Endogenous Routing," Manufacturing & Service Operations Management, INFORMS, vol. 11(2), pages 254-273, July.
  20. Xinchang Wang & Sigrún Andradóttir & Hayriye Ayhan, 2019. "Optimal pricing for tandem queues with finite buffers," Queueing Systems: Theory and Applications, Springer, vol. 92(3), pages 323-396, August.
  21. Kyle Y. Lin, 2003. "Decentralized admission control of a queueing system: A game‐theoretic model," Naval Research Logistics (NRL), John Wiley & Sons, vol. 50(7), pages 702-718, October.
  22. Ying Shi & Xin Li & Ping Fan, 2016. "Optimization of an M/M/∞ Queueing System with Free Experience Service," Asia-Pacific Journal of Operational Research (APJOR), World Scientific Publishing Co. Pte. Ltd., vol. 33(06), pages 1-17, December.
  23. Mark Fackrell & Peter Taylor & Jiesen Wang, 2021. "Strategic customer behavior in an M/M/1 feedback queue," Queueing Systems: Theory and Applications, Springer, vol. 97(3), pages 223-259, April.
  24. Xiaofang Wang & Laurens G. Debo & Alan Scheller-Wolf & Stephen F. Smith, 2010. "Design and Analysis of Diagnostic Service Centers," Management Science, INFORMS, vol. 56(11), pages 1873-1890, November.
  25. Kyle Y. Lin & Sheldon M. Ross, 2003. "Admission Control with Incomplete Information of a Queueing System," Operations Research, INFORMS, vol. 51(4), pages 645-654, August.
  26. Sayarshad, Hamid R. & Gao, H. Oliver, 2018. "A non-myopic dynamic inventory routing and pricing problem," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 109(C), pages 83-98.
  27. Biao Xu & Xiuli Xu, 2018. "Equilibrium strategic behavior of customers in the M/M/1 queue with partial failures and repairs," Operational Research, Springer, vol. 18(2), pages 273-292, July.
  28. Gupta, Alok & Stahl, Dale O. & Whinston, Andrew B., 1997. "A stochastic equilibrium model of internet pricing," Journal of Economic Dynamics and Control, Elsevier, vol. 21(4-5), pages 697-722, May.
  29. Vasiliki Kostami & Dimitris Kostamis & Serhan Ziya, 2017. "Pricing and Capacity Allocation for Shared Services," Manufacturing & Service Operations Management, INFORMS, vol. 19(2), pages 230-245, May.
  30. Wenhui Zhou & Weixiang Huang & Vernon N. Hsu & Pengfei Guo, 2023. "On the Benefit of Privatization in a Mixed Duopoly Service System," Management Science, INFORMS, vol. 69(3), pages 1486-1499, March.
  31. Jiang, Bin, 2005. "The decision-making on an in-house logistic division's operation strategies," International Journal of Production Economics, Elsevier, vol. 96(1), pages 37-46, April.
  32. Wang, Jinting & Zhang, Feng, 2013. "Strategic joining in M/M/1 retrial queues," European Journal of Operational Research, Elsevier, vol. 230(1), pages 76-87.
  33. Rouba Ibrahim, 2018. "Sharing delay information in service systems: a literature survey," Queueing Systems: Theory and Applications, Springer, vol. 89(1), pages 49-79, June.
  34. Christian Haxholdt & Erik R. Larsen & Ann van Ackere, 2003. "Mode Locking and Chaos in a Deterministic Queueing Model with Feedback," Management Science, INFORMS, vol. 49(6), pages 816-830, June.
  35. Jay Pil Choi & Byung‐Cheol Kim, 2010. "Net neutrality and investment incentives," RAND Journal of Economics, RAND Corporation, vol. 41(3), pages 446-471, September.
  36. Schummer, James, 2021. "Influencing waiting lists," Journal of Economic Theory, Elsevier, vol. 195(C).
  37. Royi Jacobovic, 2022. "Regulation of a single-server queue with customers who dynamically choose their service durations," Queueing Systems: Theory and Applications, Springer, vol. 101(3), pages 245-290, August.
  38. Nicos Savva & Tolga Tezcan & Özlem Yıldız, 2019. "Can Yardstick Competition Reduce Waiting Times?," Management Science, INFORMS, vol. 65(7), pages 3196-3215, July.
  39. Economou, Antonis & Logothetis, Dimitrios & Manou, Athanasia, 2022. "The value of reneging for strategic customers in queueing systems with server vacations/failures," European Journal of Operational Research, Elsevier, vol. 299(3), pages 960-976.
  40. Fajardo, Val Andrei & Drekic, Steve, 2015. "Controlling the workload of M/G/1 queues via the q-policy," European Journal of Operational Research, Elsevier, vol. 243(2), pages 607-617.
  41. Athanasia Manou & Antonis Economou & Fikri Karaesmen, 2014. "Strategic Customers in a Transportation Station: When Is It Optimal to Wait?," Operations Research, INFORMS, vol. 62(4), pages 910-925, August.
  42. Zhen Wang & Liwei Liu & Yiqiang Q. Zhao, 2022. "Equilibrium customer and socially optimal balking strategies in a constant retrial queue with multiple vacations and N-policy," Journal of Combinatorial Optimization, Springer, vol. 43(4), pages 870-908, May.
  43. Platz, Trine Tornøe & Østerdal, Lars Peter, 2017. "The curse of the first-in–first-out queue discipline," Games and Economic Behavior, Elsevier, vol. 104(C), pages 165-176.
  44. Richard Arnott, 1986. "Information and Time-Of-Use Decisions in Stochastically Congestable Facilities," Discussion Papers 788, Northwestern University, Center for Mathematical Studies in Economics and Management Science.
  45. Eyster, Erik & Galeotti, Andrea & Kartik, Navin & Rabin, Matthew, 2014. "Congested observational learning," Games and Economic Behavior, Elsevier, vol. 87(C), pages 519-538.
  46. Weixin Shang & Liming Liu, 2011. "Promised Delivery Time and Capacity Games in Time-Based Competition," Management Science, INFORMS, vol. 57(3), pages 599-610, March.
  47. Ani Dasgupta & Madhubani Ghosh, 2000. "Inducing Performance in a Queue via Prices: The Case of a Riverine Port," Management Science, INFORMS, vol. 46(11), pages 1466-1484, November.
  48. Brooks, James D. & Kar, Koushik & Mendonça, David J., 2016. "Allocation of flows in closed bipartite queueing networks," European Journal of Operational Research, Elsevier, vol. 255(2), pages 333-344.
  49. Thomas Kittsteiner & Benny Moldovanu, 2005. "Priority Auctions and Queue Disciplines That Depend on Processing Time," Management Science, INFORMS, vol. 51(2), pages 236-248, February.
  50. Jian Cao & Yongjiang Guo & Zhongxin Hu, 2023. "The Effect of Loss Preference on Queueing with Information Disclosure Policy," Methodology and Computing in Applied Probability, Springer, vol. 25(3), pages 1-25, September.
  51. Nam H. Do & Tien Do & Agassi Melikov, 2020. "Equilibrium customer behavior in the M/M/1 retrial queue with working vacations and a constant retrial rate," Operational Research, Springer, vol. 20(2), pages 627-646, June.
  52. Zhongbin Wang & Yunan Liu & Lei Fang, 2022. "Pay to activate service in vacation queues," Production and Operations Management, Production and Operations Management Society, vol. 31(6), pages 2609-2627, June.
  53. Radhakrishnan, Suresh & Balachandran, Kashi R., 1995. "Stochastic choice hazard and incentives in a common service facility," European Journal of Operational Research, Elsevier, vol. 81(2), pages 324-335, March.
  54. Olga Bountali & Antonis Economou, 2019. "Strategic customer behavior in a two-stage batch processing system," Queueing Systems: Theory and Applications, Springer, vol. 93(1), pages 3-29, October.
  55. Somayeh Sadat & Hossein Abouee-Mehrizi & Michael Carter, 2015. "Can hospitals compete on quality?," Health Care Management Science, Springer, vol. 18(3), pages 376-388, September.
  56. Yuan, Xuchuan & Brian Hwarng, H., 2023. "Examining the dynamics of reactive capacity allocation through a chaos lens," European Journal of Operational Research, Elsevier, vol. 308(2), pages 912-928.
  57. Gravelle, Hugh & Schroyen, Fred, 2016. "Optimal hospital payment rules under rationing by random waiting," Discussion Paper Series in Economics 8/2016, Norwegian School of Economics, Department of Economics.
  58. Jiaqi Zhou & Ilya O. Ryzhov, 2021. "Equilibrium analysis of observable express service with customer choice," Queueing Systems: Theory and Applications, Springer, vol. 99(3), pages 243-281, December.
  59. James T. Moser, 2002. "The immediacy implications of exchange organization," Working Paper Series WP-02-09, Federal Reserve Bank of Chicago.
  60. de Palma, André & Fosgerau, Mogens, 2013. "Random queues and risk averse users," European Journal of Operational Research, Elsevier, vol. 230(2), pages 313-320.
  61. Baric{s} Ata & Shiri Shneorson, 2006. "Dynamic Control of an M/M/1 Service System with Adjustable Arrival and Service Rates," Management Science, INFORMS, vol. 52(11), pages 1778-1791, November.
  62. Moshe Haviv & Binyamin Oz, 2021. "A busy period approach to some queueing games," Queueing Systems: Theory and Applications, Springer, vol. 97(3), pages 261-277, April.
  63. Jiaru Bai & Kut C. So & Christopher S. Tang & Xiqun (Michael) Chen & Hai Wang, 2019. "Coordinating Supply and Demand on an On-Demand Service Platform with Impatient Customers," Manufacturing & Service Operations Management, INFORMS, vol. 21(3), pages 556-570, July.
  64. Vasiliki Kostami & Sampath Rajagopalan, 2014. "Speed–Quality Trade-Offs in a Dynamic Model," Manufacturing & Service Operations Management, INFORMS, vol. 16(1), pages 104-118, February.
  65. Michael Rubinovitch, 1984. "The Slow Server Problem: A Queue with Stalling," Discussion Papers 592, Northwestern University, Center for Mathematical Studies in Economics and Management Science.
  66. Dale O. Stahl, 2002. "The Inefficiency of First and Second Price Auctions in Dynamic Stochastic Environments," Netnomics, Springer, vol. 4(1), pages 1-18, March.
  67. Olga Bountali & Antonis Economou, 2019. "Equilibrium threshold joining strategies in partially observable batch service queueing systems," Annals of Operations Research, Springer, vol. 277(2), pages 231-253, June.
  68. Alex Gershkov & Paul Schweinzer, 2010. "When queueing is better than push and shove," International Journal of Game Theory, Springer;Game Theory Society, vol. 39(3), pages 409-430, July.
  69. Wang, Jinting & Zhang, Xuelu & Huang, Ping, 2017. "Strategic behavior and social optimization in a constant retrial queue with the N-policy," European Journal of Operational Research, Elsevier, vol. 256(3), pages 841-849.
  70. Qiuping Yu & Gad Allon & Achal Bassamboo & Seyed Iravani, 2018. "Managing Customer Expectations and Priorities in Service Systems," Management Science, INFORMS, vol. 64(8), pages 3942-3970, August.
  71. van Ackere, Ann & Haxholdt, Christian & Larsen, Erik R., 2013. "Dynamic capacity adjustments with reactive customers," Omega, Elsevier, vol. 41(4), pages 689-705.
  72. Hanukov, Gabi & Avinadav, Tal & Chernonog, Tatyana & Yechiali, Uri, 2020. "A service system with perishable products where customers are either fastidious or strategic," International Journal of Production Economics, Elsevier, vol. 228(C).
  73. Apostolos Burnetas & Antonis Economou & George Vasiliadis, 2017. "Strategic customer behavior in a queueing system with delayed observations," Queueing Systems: Theory and Applications, Springer, vol. 86(3), pages 389-418, August.
  74. Junfei Huang & Avishai Mandelbaum & Hanqin Zhang & Jiheng Zhang, 2017. "Refined Models for Efficiency-Driven Queues with Applications to Delay Announcements and Staffing," Operations Research, INFORMS, vol. 65(5), pages 1380-1397, October.
  75. Gravelle, Hugh & Schroyen, Fred, 2020. "Optimal hospital payment rules under rationing by waiting," Journal of Health Economics, Elsevier, vol. 70(C).
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  130. Refael Hassin & Ricky Roet-Green, 2017. "The Impact of Inspection Cost on Equilibrium, Revenue, and Social Welfare in a Single-Server Queue," Operations Research, INFORMS, vol. 65(3), pages 804-820, June.
  131. Omar Besbes & Costis Maglaras, 2009. "Revenue Optimization for a Make-to-Order Queue in an Uncertain Market Environment," Operations Research, INFORMS, vol. 57(6), pages 1438-1450, December.
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