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Customer Strategic Joining Behavior in Markovian Queues with Working Vacations and Vacation Interruptions Under Bernoulli Schedule

Author

Listed:
  • Qingqing Ma

    (School of Economics and Management, Shanxi University, Taiyuan 030006, P. R. China)

  • Yiqiang Q. Zhao

    (School of Mathematics and Statistics, Carleton University, Ottawa K1V 5B6, Canada)

  • Weiqi Liu

    (Institute of Management and Decision, Shanxi University, Taiyuan 030006, P. R. China4Faculty of Finance and Banking, Shanxi University of Finance and Economics, Taiyuan 030006, P. R. China)

  • Jihong Li

    (Institute of Management and Decision, Shanxi University, Taiyuan 030006, P. R. China)

Abstract

This study considers a single-server Markovian working vacation queuing system with Bernoulli vacation interruptions. Based on a linear reward-cost structure, the customer strategic joining behavior is analyzed under different information levels available to the arriving customers, namely fully observable, almost unobservable, and fully unobservable. For these cases, we first obtain the system stationary distribution. Thereafter, we determine the customer equilibrium strategies and compare them numerically with socially optimal strategies.

Suggested Citation

  • Qingqing Ma & Yiqiang Q. Zhao & Weiqi Liu & Jihong Li, 2019. "Customer Strategic Joining Behavior in Markovian Queues with Working Vacations and Vacation Interruptions Under Bernoulli Schedule," Asia-Pacific Journal of Operational Research (APJOR), World Scientific Publishing Co. Pte. Ltd., vol. 36(01), pages 1-26, February.
  • Handle: RePEc:wsi:apjorx:v:36:y:2019:i:01:n:s0217595919500039
    DOI: 10.1142/S0217595919500039
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    References listed on IDEAS

    as
    1. Jie Liu & Jinting Wang, 2017. "Strategic joining rules in a single server Markovian queue with Bernoulli vacation," Operational Research, Springer, vol. 17(2), pages 413-434, July.
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    3. Naishuo Tian & Zhe George Zhang, 2006. "Vacation Queueing Models Theory and Applications," International Series in Operations Research and Management Science, Springer, number 978-0-387-33723-4, December.
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    5. Guo, Pengfei & Hassin, Refael, 2012. "Strategic behavior and social optimization in Markovian vacation queues: The case of heterogeneous customers," European Journal of Operational Research, Elsevier, vol. 222(2), pages 278-286.
    6. Wei Sun & Shiyong Li, 2014. "Equilibrium and optimal behavior of customers in Markovian queues with multiple working vacations," TOP: An Official Journal of the Spanish Society of Statistics and Operations Research, Springer;Sociedad de Estadística e Investigación Operativa, vol. 22(2), pages 694-715, July.
    7. Pengfei Guo & Refael Hassin, 2011. "Strategic Behavior and Social Optimization in Markovian Vacation Queues," Operations Research, INFORMS, vol. 59(4), pages 986-997, August.
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