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Equilibrium threshold joining strategies in partially observable batch service queueing systems

Author

Listed:
  • Olga Bountali

    (Southern Methodist University)

  • Antonis Economou

    (University of Athens)

Abstract

We study the strategic customer behavior in queueing systems with batch services under incomplete information. In particular, we assume that arriving customers have the opportunity to observe only the number of waiting batches upon arrival and, afterwards, they make their join/balk decisions. We prove that equilibrium strategies always exist within the legitimate class of threshold strategies, but they may not be unique. We also provide an algorithmic scheme for their computation. Moreover, we compare the strategic behavior under this information level with the corresponding behavior in the complete information case.

Suggested Citation

  • Olga Bountali & Antonis Economou, 2019. "Equilibrium threshold joining strategies in partially observable batch service queueing systems," Annals of Operations Research, Springer, vol. 277(2), pages 231-253, June.
    • Handle: RePEc:spr:annopr:v:277:y:2019:i:2:d:10.1007_s10479-017-2630-0
    DOI: 10.1007/s10479-017-2630-0
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    References listed on IDEAS

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    5. Antonis Economou & Athanasia Manou, 2013. "Equilibrium balking strategies for a clearing queueing system in alternating environment," Annals of Operations Research, Springer, vol. 208(1), pages 489-514, September.
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    10. Olga Boudali & Antonis Economou, 2013. "The effect of catastrophes on the strategic customer behavior in queueing systems," Naval Research Logistics (NRL), John Wiley & Sons, vol. 60(7), pages 571-587, October.
    11. Boudali, Olga & Economou, Antonis, 2012. "Optimal and equilibrium balking strategies in the single server Markovian queue with catastrophes," European Journal of Operational Research, Elsevier, vol. 218(3), pages 708-715.
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    Cited by:

    1. Dimitrios Logothetis & Antonis Economou, 2023. "The impact of information on transportation systems with strategic customers," Production and Operations Management, Production and Operations Management Society, vol. 32(7), pages 2189-2206, July.
    2. Feray Tunçalp & Lerzan Örmeci & Evrim D. Güneş, 2024. "Capacity allocation in a two-channel service system from a social planner’s perspective," Queueing Systems: Theory and Applications, Springer, vol. 108(1), pages 185-213, October.
    3. İşlier, Zeynep Gökçe & Güllü, Refik, 2024. "On strategic customers with correlated utility attributes: Effects and information benefits," European Journal of Operational Research, Elsevier, vol. 313(1), pages 258-269.
    4. Zaiming Liu & Can Cao & Shan Gao, 2019. "Equilibrium Joining Strategies in the Geo / Geo K /1 Queueing System," Mathematics, MDPI, vol. 7(11), pages 1-16, November.
    5. David Barbato & Alberto Cesaro & Bernardo D’Auria, 2024. "Equilibrium Strategies for Overtaking-Free Queueing Networks under Partial Information," Mathematics, MDPI, vol. 12(19), pages 1-17, September.
    6. Ayane Nakamura & Tuan Phung-Duc, 2023. "Equilibrium Analysis for Batch Service Queueing Systems with Strategic Choice of Batch Size," Mathematics, MDPI, vol. 11(18), pages 1-22, September.

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