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Sérgio Pereira Santos
(Sergio Pereira Santos)

Citations

Many of the citations below have been collected in an experimental project, CitEc, where a more detailed citation analysis can be found. These are citations from works listed in RePEc that could be analyzed mechanically. So far, only a minority of all works could be analyzed. See under "Corrections" how you can help improve the citation analysis.

Working papers

  1. Olena Kalinichenko & Carla A. F. Amado & Sérgio P. Santos, 2013. "Performance Assessment in Primary Health Care: A Systematic Literature Review," CEFAGE-UE Working Papers 2013_03, University of Evora, CEFAGE-UE (Portugal).

    Cited by:

    1. Dejana Vukovic & Vesna Bjegovic-Mikanovic & Robert Otok & Katarzyna Czabanowska & Zeljka Nikolic & Ulrich Laaser, 2014. "Which level of competence and performance is expected? A survey among European employers of public health professionals," International Journal of Public Health, Springer;Swiss School of Public Health (SSPH+), vol. 59(1), pages 15-30, February.
    2. Duško Čučković & Ilija Ćosić & Milan Delić & Miroslav Miškić & Slavica Ranisavljev Kovačev, 2021. "Influence of Interpersonal Processes on the Performance of Primary Health Care Organizations," Sustainability, MDPI, vol. 13(21), pages 1-12, November.
    3. Kalinichenko, Olena & Amado, Carla A.F. & Santos, Sérgio P., 2022. "Exploring the potential of Data Envelopment Analysis for enhancing pay-for-performance programme design in primary health care," European Journal of Operational Research, Elsevier, vol. 298(3), pages 1084-1100.

  2. Paulo M.M. Rodrigues & Fernando A. F. Ferreira, 2012. "How to create indices for bank branch financial performance measurement using MCDA techniques: an illustrative example," Working Papers w201213, Banco de Portugal, Economics and Research Department.

    Cited by:

    1. Abuabara, Leila & Paucar-Caceres, Alberto, 2021. "Surveying applications of Strategic Options Development and Analysis (SODA) from 1989 to 2018," European Journal of Operational Research, Elsevier, vol. 292(3), pages 1051-1065.
    2. Fernando A. F. Ferreira & Sérgio P. Santos, 2021. "Two decades on the MACBETH approach: a bibliometric analysis," Annals of Operations Research, Springer, vol. 296(1), pages 901-925, January.
    3. Manuel D. N. T. Oliveira & Fernando A. F. Ferreira & Guillermo O. Pérez-Bustamante Ilander & Marjan S. Jalali, 2017. "Integrating cognitive mapping and MCDA for bankruptcy prediction in small- and medium-sized enterprises," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 68(9), pages 985-997, September.
    4. Marcel-Ioan Boloș & Ioana-Alexandra Bradea & Camelia Delcea, 2021. "Optimization of Financial Asset Neutrosophic Portfolios," Mathematics, MDPI, vol. 9(11), pages 1-36, May.
    5. Santos, Sérgio P. & Belton, Valerie & Howick, Susan & Pilkington, Martin, 2018. "Measuring organisational performance using a mix of OR methods," Technological Forecasting and Social Change, Elsevier, vol. 131(C), pages 18-30.
    6. Shivani Guru & D. K. Mahalik, 2019. "A comparative study on performance measurement of Indian public sector banks using AHP-TOPSIS and AHP-grey relational analysis," OPSEARCH, Springer;Operational Research Society of India, vol. 56(4), pages 1213-1239, December.
    7. Faramondi, Luca & Oliva, Gabriele & Setola, Roberto & Bozóki, Sándor, 2023. "Robustness to rank reversal in pairwise comparison matrices based on uncertainty bounds," European Journal of Operational Research, Elsevier, vol. 304(2), pages 676-688.

  3. Sérgio P. Santos & Carla A.E. Amado & Mauro F. Santos, 2012. "Assessing the Efficiency of Mother-to-Child HIV Prevention in Low- and Middle-Income Countries using Data Envelopment Analysis," CEFAGE-UE Working Papers 2012_02, University of Evora, CEFAGE-UE (Portugal).

    Cited by:

    1. Nguenda anya Saturnin bertrand, 2017. "An analysis of the efficiency of the National Programme for the Fight against HIV/AIDs in Cameroon," Economics Bulletin, AccessEcon, vol. 37(2), pages 1068-1076.
    2. Pereira, Miguel Alves & Figueira, José Rui & Marques, Rui Cunha, 2020. "Using a Choquet integral-based approach for incorporating decision-maker’s preference judgments in a Data Envelopment Analysis model," European Journal of Operational Research, Elsevier, vol. 284(3), pages 1016-1030.
    3. Margit Sommersguter-Reichmann, 2022. "Health care quality in nonparametric efficiency studies: a review," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 30(1), pages 67-131, March.
    4. Breitenbach, Marthinus C & Ngobeni, Victor & Aye, Goodness C, 2020. "Global Healthcare Resource Efficiency in the Management of COVID-19 Death and Infection Prevalence Rates," MPRA Paper 104814, University Library of Munich, Germany.

  4. Paulo M.M. Rodrigues & Fernando A. F. Ferreira, 2011. "Evaluating retail banking quality service and convenience with MCDA techniques: a case study at the bank branch level," Working Papers w201131, Banco de Portugal, Economics and Research Department.

    Cited by:

    1. Aliasghar Aliakbarzadeh & Akbar Alem Tabriz, 2014. "Performance Evaluation and Ranking the Branches of Bank using FAHP and TOPSIS Case study: Tose Asr Shomal Interest-free Loan Fund," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 4(12), pages 199-217, December.
    2. Fernando A. F. Ferreira & Sérgio P. Santos & Paulo M. M. Rodrigues & Ronald W. Spahr, 2014. "How to create indices for bank branch financial performance measurement using MCDA techniques: an illustrative example," Journal of Business Economics and Management, Taylor & Francis Journals, vol. 15(4), pages 708-728, September.

  5. Paulo M.M. Rodrigues & Fernando A. F. Ferreira, 2010. "A Multiple Criteria Framework to Evaluate Bank Branch Potential Attractiveness," Working Papers w201010, Banco de Portugal, Economics and Research Department.

    Cited by:

    1. Vieira, Fabiana C. & Ferreira, Fernando A.F. & Govindan, Kannan & Ferreira, Neuza C.M.Q.F. & Banaitis, Audrius, 2022. "Measuring urban digitalization using cognitive mapping and the best worst method (BWM)," Technology in Society, Elsevier, vol. 71(C).

  6. Paulo M.M. Rodrigues & Fernando A. F. Ferreira, 2009. "Adding Value to Bank Branch Performance Evaluation Using Cognitive Maps and MCDA: A Case Study," Working Papers w200923, Banco de Portugal, Economics and Research Department.

    Cited by:

    1. Fernando A. F. Ferreira & Sérgio P. Santos, 2021. "Two decades on the MACBETH approach: a bibliometric analysis," Annals of Operations Research, Springer, vol. 296(1), pages 901-925, January.
    2. Ayfer Basar & Özgür Kabak & Y. Ilker Topcu, 2017. "A Decision Support Methodology for Locating Bank Branches: A Case Study in Turkey," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 16(01), pages 59-86, January.
    3. Paulo M.M. Rodrigues & Fernando A. F. Ferreira, 2011. "Evaluating retail banking quality service and convenience with MCDA techniques: a case study at the bank branch level," Working Papers w201131, Banco de Portugal, Economics and Research Department.
    4. Maria Franca Norese & Diana Rolando & Rocco Curto, 2023. "DIKEDOC: a multicriteria methodology to organise and communicate knowledge," Annals of Operations Research, Springer, vol. 325(2), pages 1049-1082, June.
    5. Ferreira, Fernando A.F. & Marques, Carla S.E. & Bento, Paulo & Ferreira, João J.M. & Jalali, Marjan S., 2015. "Operationalizing and measuring individual entrepreneurial orientation using cognitive mapping and MCDA techniques," Journal of Business Research, Elsevier, vol. 68(12), pages 2691-2702.
    6. Carayannis, Elias G. & Ferreira, Fernando A.F. & Bento, Paulo & Ferreira, João J.M. & Jalali, Marjan S. & Fernandes, Bernardo M.Q., 2018. "Developing a socio-technical evaluation index for tourist destination competitiveness using cognitive mapping and MCDA," Technological Forecasting and Social Change, Elsevier, vol. 131(C), pages 147-158.
    7. Gomes, Luís S. & Santos, Sérgio P. & Coelho, Luís Serra & Rebelo, Efigénio L., 2023. "Using MCDA to assist an Intermunicipal community develop a resilience strategy in face of the pandemic caused by the SARS-CoV-2," Socio-Economic Planning Sciences, Elsevier, vol. 87(PB).
    8. Ferreira, Fernando A.F. & Spahr, Ronald W. & Sunderman, Mark A. & Govindan, Kannan & Meidutė-Kavaliauskienė, Ieva, 2022. "Urban blight remediation strategies subject to seasonal constraints," European Journal of Operational Research, Elsevier, vol. 296(1), pages 277-288.
    9. Manuel D. N. T. Oliveira & Fernando A. F. Ferreira & Guillermo O. Pérez-Bustamante Ilander & Marjan S. Jalali, 2017. "Integrating cognitive mapping and MCDA for bankruptcy prediction in small- and medium-sized enterprises," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 68(9), pages 985-997, September.
    10. Francis Marleau Donais & Irène Abi-Zeid & E. Owen D. Waygood & Roxane Lavoie, 2021. "A Framework for Post-Project Evaluation of Multicriteria Decision Aiding Processes from the Stakeholders’ Perspective: Design and Application," Group Decision and Negotiation, Springer, vol. 30(5), pages 1161-1191, October.
    11. Fernando A. F. Ferreira & Ronald W. Spahr & Irina F. M. D. Gavancha & Amali Çipi, 2013. "Readjusting trade-offs among criteria in internal ratings of credit-scoring: an empirical essay of risk analysis in mortgage loans," Journal of Business Economics and Management, Taylor & Francis Journals, vol. 14(4), pages 715-740, September.
    12. Santos, Sérgio P. & Belton, Valerie & Howick, Susan & Pilkington, Martin, 2018. "Measuring organisational performance using a mix of OR methods," Technological Forecasting and Social Change, Elsevier, vol. 131(C), pages 18-30.
    13. Fernando A. F. Ferreira & Marjan S. Jalali & Paulo Bento & Carla S. E. Marques & João J. M. Ferreira, 0. "Enhancing individual entrepreneurial orientation measurement using a metacognitive decision making-based framework," International Entrepreneurship and Management Journal, Springer, vol. 0, pages 1-20.
    14. Roger Chapman Burk & Richard M. Nehring, 2023. "An Empirical Comparison of Rank-Based Surrogate Weights in Additive Multiattribute Decision Analysis," Decision Analysis, INFORMS, vol. 20(1), pages 55-72, March.
    15. Fernando A. F. Ferreira & Sérgio P. Santos & Paulo M. M. Rodrigues & Ronald W. Spahr, 2014. "Evaluating retail banking service quality and convenience with MCDA techniques: a case study at the bank branch level," Journal of Business Economics and Management, Taylor & Francis Journals, vol. 15(1), pages 1-21, February.
    16. Mital, Monika & Del Giudice, Manlio & Papa, Armando, 2018. "Comparing supply chain risks for multiple product categories with cognitive mapping and Analytic Hierarchy Process," Technological Forecasting and Social Change, Elsevier, vol. 131(C), pages 159-170.
    17. Fernando A. F. Ferreira & Sérgio P. Santos & Paulo M. M. Rodrigues & Ronald W. Spahr, 2014. "How to create indices for bank branch financial performance measurement using MCDA techniques: an illustrative example," Journal of Business Economics and Management, Taylor & Francis Journals, vol. 15(4), pages 708-728, September.

Articles

  1. Kalinichenko, Olena & Amado, Carla A.F. & Santos, Sérgio P., 2022. "Exploring the potential of Data Envelopment Analysis for enhancing pay-for-performance programme design in primary health care," European Journal of Operational Research, Elsevier, vol. 298(3), pages 1084-1100.

    Cited by:

    1. An, Qingxian & Tao, Xiangyang & Chen, Xiaohong, 2023. "Nested frontier-based best practice regulation under asymmetric information in a principal–agent framework," European Journal of Operational Research, Elsevier, vol. 306(1), pages 269-285.
    2. Simar, Léopold & Wilson, Paul, 2022. "Another Look at Productivity Growth in Industrialized Countries," LIDAM Discussion Papers ISBA 2022028, Université catholique de Louvain, Institute of Statistics, Biostatistics and Actuarial Sciences (ISBA).
    3. Márcia N. F. Manoel & Sérgio P. Santos & Carla A. F. Amado, 2023. "Assessing the impact of COVID-19 on the performance of organ transplant services using data envelopment analysis," Health Care Management Science, Springer, vol. 26(2), pages 217-237, June.
    4. An, Qingxian & Zhang, Qiaoyu & Tao, Xiangyang, 2023. "Pay-for-performance incentives in benchmarking with quasi S-shaped technology," Omega, Elsevier, vol. 118(C).

  2. Ana Paula Barreira & Carla Amado & Sérgio Santos & Jorge Andraz & Maria Helena Guimarães, 2021. "Assessment and Determinants of the Quality of Life in Portuguese Cities," International Regional Science Review, , vol. 44(6), pages 647-683, November.

    Cited by:

    1. Filiz Çelik & Emmanuel Babatunde Jaiyeoba, 2023. "The Contributions of the Green Areas in Residence Immediate Environment on Quality of Urban Life," SAGE Open, , vol. 13(4), pages 21582440231, December.

  3. Fernando A. F. Ferreira & Sérgio P. Santos, 2021. "Two decades on the MACBETH approach: a bibliometric analysis," Annals of Operations Research, Springer, vol. 296(1), pages 901-925, January.

    Cited by:

    1. Tingting Li & Dan Zhao & Guiyun Liu & Yuhong Wang, 2022. "How to Evaluate College Students’ Green Innovation Ability—A Method Combining BWM and Modified Fuzzy TOPSIS," Sustainability, MDPI, vol. 14(16), pages 1-17, August.
    2. Sharma, Varun & Vijayaraghavan, T.A.S. & Raghu Ram, Tata L., 2023. "Resolving operational paradox of sustainable supply chain: A decision framework approach," Socio-Economic Planning Sciences, Elsevier, vol. 87(PB).
    3. Aldery Silveira Junior & Rafael Rabelo Nunes, 2022. "Assessment of the Satisfaction Level of Users of Brazilian Cabotage—Containerized Cargo Segment," Sustainability, MDPI, vol. 14(19), pages 1-19, September.
    4. Gomes, Luís S. & Santos, Sérgio P. & Coelho, Luís Serra & Rebelo, Efigénio L., 2023. "Using MCDA to assist an Intermunicipal community develop a resilience strategy in face of the pandemic caused by the SARS-CoV-2," Socio-Economic Planning Sciences, Elsevier, vol. 87(PB).
    5. Chi-Swian Wong, 2021. "Science Mapping: A Scientometric Review on Resource Curses, Dutch Diseases, and Conflict Resources during 1993–2020," Energies, MDPI, vol. 14(15), pages 1-48, July.
    6. Jia Huang & Ling-Xiang Mao & Hu-Chen Liu & Min-shun Song, 2022. "Quality function deployment improvement: A bibliometric analysis and literature review," Quality & Quantity: International Journal of Methodology, Springer, vol. 56(3), pages 1347-1366, June.
    7. Seyed Hossein Razavi Hajiagha & Jalil Heidary-Dahooie & Ieva Meidutė-Kavaliauskienė & Kannan Govindan, 2022. "A new dynamic multi-attribute decision making method based on Markov chain and linear assignment," Annals of Operations Research, Springer, vol. 315(1), pages 159-191, August.
    8. Xiaoyang Liu & Yuanyuan Zhou & Song Gao, 2022. "Intellectual Structure in Supply Chain Risk Management from 2000 to 2022: A Review Based on Text Mining Approach," Sustainability, MDPI, vol. 14(23), pages 1-24, December.

  4. Santos, Sergio & Kissamitaki, Maritsa & Chiesa, Matteo, 2020. "Should humans work?," Telecommunications Policy, Elsevier, vol. 44(6).

    Cited by:

    1. Meinertsen, Bo R., 2021. "Work and the need for meaning: Comments on ‘should humans work?’," Telecommunications Policy, Elsevier, vol. 45(1).

  5. Eikeland, Odin Foldvik & Apostoleris, Harry & Santos, Sergio & Ingebrigtsen, Karoline & Boström, Tobias & Chiesa, Matteo, 2020. "Rethinking the role of solar energy under location specific constraints," Energy, Elsevier, vol. 211(C).

    Cited by:

    1. Muñoz Ortiz, Miguel & Kvalbein, Lisa & Hellemo, Lars, 2021. "Evaluation of open photovoltaic and wind production time series for Norwegian locations," Energy, Elsevier, vol. 236(C).

  6. Carla Alexandra Filipe Amado & Ana Paula Barreira & Sérgio Pereira Santos & Maria Helena Guimarães, 2019. "Comparing the quality of life of cities that gained and lost population: An assessment with DEA and the Malmquist index," Papers in Regional Science, Wiley Blackwell, vol. 98(5), pages 2075-2097, October.

    Cited by:

    1. Juan Aparicio & Sergio Perelman & Daniel Santín, 2022. "Comparing the evolution of productivity and performance gaps in education systems through DEA: an application to Latin American countries," Operational Research, Springer, vol. 22(2), pages 1443-1477, April.
    2. Baohong Li & Yingdong Huo & Shi Yin, 2022. "Sustainable Financing Efficiency and Environmental Value in China’s Energy Conservation and Environmental Protection Industry under the Double Carbon Target," Sustainability, MDPI, vol. 14(15), pages 1-25, August.
    3. Ana Paula Barreira & Carla Amado & Sérgio Santos & Jorge Andraz & Maria Helena Guimarães, 2021. "Assessment and Determinants of the Quality of Life in Portuguese Cities," International Regional Science Review, , vol. 44(6), pages 647-683, November.
    4. Daniel Feliciano & Laura López-Torres & Daniel Santín, 2021. "One Laptop per Child? Using Production Frontiers for Evaluating the Escuela 2.0 Program in Spain," Mathematics, MDPI, vol. 9(20), pages 1-17, October.
    5. Thi-Nham Le & Thanh-Tuan Dang, 2022. "An Integrated Approach for Evaluating the Efficiency of FDI Attractiveness: Evidence from Vietnamese Provincial Data from 2012 to 2022," Sustainability, MDPI, vol. 14(20), pages 1-25, October.
    6. Teresa SEQUEIRA & Herminia GONCALVES & Bruno SANTOS FRANCISCO & Antonio PIRRA & Veronika JOUKES, 2023. "Well-Being And Quality Of Life: Different Perspectives In Rural And Peri-Urban Areas In The North Of Portugal," Regional Science Inquiry, Hellenic Association of Regional Scientists, vol. 0(1), pages 13-28, June.

  7. Santos, Sérgio P. & São José, José M.S., 2018. "Measuring and decomposing the gender pay gap: A new frontier approachAuthor-Name: Amado, Carla A.F," European Journal of Operational Research, Elsevier, vol. 271(1), pages 357-373.

    Cited by:

    1. Juan Aparicio & Sergio Perelman & Daniel Santín, 2022. "Comparing the evolution of productivity and performance gaps in education systems through DEA: an application to Latin American countries," Operational Research, Springer, vol. 22(2), pages 1443-1477, April.
    2. Deborah Stienstra & Theresa Man Ling Lee, 2019. "Disabilities and Livelihoods: Rethinking a Conceptual Framework," Societies, MDPI, vol. 9(4), pages 1-14, September.

  8. Santos, Sérgio P. & Belton, Valerie & Howick, Susan & Pilkington, Martin, 2018. "Measuring organisational performance using a mix of OR methods," Technological Forecasting and Social Change, Elsevier, vol. 131(C), pages 18-30.

    Cited by:

    1. Gomes, Luís S. & Santos, Sérgio P. & Coelho, Luís Serra & Rebelo, Efigénio L., 2023. "Using MCDA to assist an Intermunicipal community develop a resilience strategy in face of the pandemic caused by the SARS-CoV-2," Socio-Economic Planning Sciences, Elsevier, vol. 87(PB).
    2. Maruccia, Ylenia & Solazzo, Gianluca & Del Vecchio, Pasquale & Passiante, Giuseppina, 2020. "Evidence from Network Analysis application to Innovation Systems and Quintuple Helix," Technological Forecasting and Social Change, Elsevier, vol. 161(C).
    3. Ricciardi, Francesca & De Bernardi, Paola & Cantino, Valter, 2020. "System dynamics modeling as a circular process: The smart commons approach to impact management," Technological Forecasting and Social Change, Elsevier, vol. 151(C).
    4. Cao, Ting & Cook, Wade D. & Kristal, M. Murat, 2022. "Has the technological investment been worth it? Assessing the aggregate efficiency of non-homogeneous bank holding companies in the digital age," Technological Forecasting and Social Change, Elsevier, vol. 178(C).
    5. Carayannis, Elias G. & Ferreira, João J.M. & Jalali, Marjan S. & Ferreira, Fernando A.F., 2018. "MCDA in knowledge-based economies: Methodological developments and real world applications," Technological Forecasting and Social Change, Elsevier, vol. 131(C), pages 1-3.

  9. Amado, Carla A.F. & Santos, Sérgio P. & Serra, Jaime M.M., 2017. "Does partial privatisation improve performance? Evidence from a chain of hotels in Portugal," Journal of Business Research, Elsevier, vol. 73(C), pages 9-19.

    Cited by:

    1. Chrysovalantis Gaganis & Emilios C. C Galariotis & Fotios Pasiouras & Christos Staikouras, 2020. "Bank Profit Efficiency and Financial Consumer Protection Policies," Post-Print hal-02870297, HAL.
    2. Filipa Campos & Luís Lima Santos & Conceição Gomes & Lucília Cardoso, 2022. "Management Accounting Practices in the Hospitality Industry: A Systematic Review and Critical Approach," Tourism and Hospitality, MDPI, vol. 3(1), pages 1-22, February.
    3. Francisca J. Sánchez-Sánchez & Ana M. Sánchez-Sánchez, 2024. "Evaluating the efficiency and determinants of mass tourism in Spain: a tourist area perspective," Portuguese Economic Journal, Springer;Instituto Superior de Economia e Gestao, vol. 23(1), pages 111-145, January.

  10. Amado, Carla A.F. & São José, José M.S. & Santos, Sérgio P., 2016. "Measuring active ageing: A Data Envelopment Analysis approach," European Journal of Operational Research, Elsevier, vol. 255(1), pages 207-223.

    Cited by:

    1. Milica Maricic & Jose A. Egea & Veljko Jeremic, 2019. "A Hybrid Enhanced Scatter Search—Composite I-Distance Indicator (eSS-CIDI) Optimization Approach for Determining Weights Within Composite Indicators," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 144(2), pages 497-537, July.
    2. Van Puyenbroeck, Tom & Rogge, Nicky, 2017. "Geometric mean quantity index numbers with Benefit-of-the-Doubt weights," European Journal of Operational Research, Elsevier, vol. 256(3), pages 1004-1014.
    3. Vilarinho, Hermilio & D’Inverno, Giovanna & Nóvoa, Henriqueta & Camanho, Ana S., 2023. "The measurement of asset management performance of water companies," Socio-Economic Planning Sciences, Elsevier, vol. 87(PA).
    4. Georgiana Cristina TOMA (ROSU) & Gabriela TUCHILUS, 2018. "What Are The Effects Of Active Ageing On Gdp Per Capita?," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 12(1), pages 611-619, November.
    5. Maričić Milica & Bulajić Milica & Radojičić Zoran & Jeremić Veljko, 2019. "Shedding Light on the Doing Business Index: a Machine Learning Approach," Business Systems Research, Sciendo, vol. 10(2), pages 73-84, September.
    6. Rogge, Nicky, 2018. "Composite indicators as generalized benefit-of-the-doubt weighted averages," European Journal of Operational Research, Elsevier, vol. 267(1), pages 381-392.
    7. Seyran Gürsoy Çuhadar, 2020. "Yaşlanan Nüfusa Çözüm Önerisi Olarak Aktif Yaşlanma Yaklaşımı: Eleştiriler ve Olası Endeks için Türkiye Önerileri," Journal of Social Policy Conferences, Istanbul University, Faculty of Economics, vol. 0(79), pages 361-397, December.
    8. Pereira, Miguel Alves & Figueira, José Rui & Marques, Rui Cunha, 2020. "Using a Choquet integral-based approach for incorporating decision-maker’s preference judgments in a Data Envelopment Analysis model," European Journal of Operational Research, Elsevier, vol. 284(3), pages 1016-1030.
    9. Verbunt, Pim & Rogge, Nicky, 2018. "Geometric composite indicators with compromise Benefit-of-the-Doubt weights," European Journal of Operational Research, Elsevier, vol. 264(1), pages 388-401.
    10. Per H. Jensen & Jakob Skjøtt-Larsen, 2021. "Theoretical Challenges and Social Inequalities in Active Ageing," IJERPH, MDPI, vol. 18(17), pages 1-16, August.
    11. Franciely Velozo Aragão & Daiane Maria de Genaro Chiroli & Fernanda Cavicchioli Zola & Emanuely Velozo Aragão & Luis Henrique Nogueira Marinho & Ana Lidia Cascales Correa & João Carlos Colmenero, 2023. "Smart Cities Maturity Model—A Multicriteria Approach," Sustainability, MDPI, vol. 15(8), pages 1-20, April.
    12. Carla Oliveira Henriques & Maria Elisabete Neves & Licínio Castelão & Duc Khuong Nguyen, 2022. "Assessing the performance of exchange traded funds in the energy sector: a hybrid DEA multiobjective linear programming approach," Annals of Operations Research, Springer, vol. 313(1), pages 341-366, June.
    13. Kalinichenko, Olena & Amado, Carla A.F. & Santos, Sérgio P., 2022. "Exploring the potential of Data Envelopment Analysis for enhancing pay-for-performance programme design in primary health care," European Journal of Operational Research, Elsevier, vol. 298(3), pages 1084-1100.
    14. Joe Zhu, 2022. "DEA under big data: data enabled analytics and network data envelopment analysis," Annals of Operations Research, Springer, vol. 309(2), pages 761-783, February.
    15. Samira El Gibari & Trinidad Gómez & Francisco Ruiz, 2019. "Building composite indicators using multicriteria methods: a review," Journal of Business Economics, Springer, vol. 89(1), pages 1-24, February.

  11. Marlene N M Filipe & Fernando A F Ferreira & Sérgio P Santos, 2015. "A multiple criteria information system for pedagogical evaluation and professional development of teachers," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 66(11), pages 1769-1782, November.

    Cited by:

    1. Fernando A. F. Ferreira & Sérgio P. Santos, 2021. "Two decades on the MACBETH approach: a bibliometric analysis," Annals of Operations Research, Springer, vol. 296(1), pages 901-925, January.
    2. Fernando A. F. Ferreira & Ieva Meidutė-Kavaliauskienė & Edmundas K. Zavadskas & Marjan S. Jalali & Sandra M. J. Catarino, 2019. "A Judgment-Based Risk Assessment Framework for Consumer Loans," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 18(01), pages 7-33, January.
    3. Sung-Shun Weng & Yang Liu & Yen-Ching Chuang, 2019. "Reform of Chinese Universities in the Context of Sustainable Development: Teacher Evaluation and Improvement Based on Hybrid Multiple Criteria Decision-Making Model," Sustainability, MDPI, vol. 11(19), pages 1-23, October.
    4. Pinto, Ana M.F. & Ferreira, Fernando A.F. & Spahr, Ronald W. & Sunderman, Mark A. & Govindan, Kannan & Meidutė-Kavaliauskienė, Ieva, 2021. "Analyzing blight impacts on urban areas: A multi-criteria approach," Land Use Policy, Elsevier, vol. 108(C).
    5. Fernando A. F. Ferreira & Ronald W. Spahr & Mark A. Sunderman & Audrius Banaitis & João J. M. Ferreira, 2017. "A learning-oriented decision-making process for real estate brokerage service evaluation," Service Business, Springer;Pan-Pacific Business Association, vol. 11(3), pages 453-474, September.
    6. Carayannis, Elias G. & Ferreira, Fernando A.F. & Bento, Paulo & Ferreira, João J.M. & Jalali, Marjan S. & Fernandes, Bernardo M.Q., 2018. "Developing a socio-technical evaluation index for tourist destination competitiveness using cognitive mapping and MCDA," Technological Forecasting and Social Change, Elsevier, vol. 131(C), pages 147-158.
    7. Ferreira, João J.M. & Jalali, Marjan S. & Ferreira, Fernando A.F., 2018. "Enhancing the decision-making virtuous cycle of ethical banking practices using the Choquet integral," Journal of Business Research, Elsevier, vol. 88(C), pages 492-497.
    8. Weck, Marina & Jackson, Eric Blake & Sihvonen, Markus & Pappel, Ingrid, 2022. "Building smart living environments for ageing societies: Decision support for cross-border e-services between Estonia and Finland," Technology in Society, Elsevier, vol. 71(C).
    9. Manuel D. N. T. Oliveira & Fernando A. F. Ferreira & Guillermo O. Pérez-Bustamante Ilander & Marjan S. Jalali, 2017. "Integrating cognitive mapping and MCDA for bankruptcy prediction in small- and medium-sized enterprises," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 68(9), pages 985-997, September.
    10. Maria A. S. Xavier & Fernando A. F. Ferreira & José P. Esperança, 2021. "An intuition-based evaluation framework for social credit applications," Annals of Operations Research, Springer, vol. 296(1), pages 571-590, January.
    11. Ana Rita S. C. Azevedo & Fernando A. F. Ferreira, 2019. "Analyzing the dynamics behind ethical banking practices using fuzzy cognitive mapping," Operational Research, Springer, vol. 19(3), pages 679-700, September.
    12. Ferreira, Fernando A.F. & Jalali, Marjan S. & Ferreira, João J.M., 2016. "Experience-focused thinking and cognitive mapping in ethical banking practices: From practical intuition to theory," Journal of Business Research, Elsevier, vol. 69(11), pages 4953-4958.
    13. Fernando A. F. Ferreira & Marjan S. Jalali & Paulo Bento & Carla S. E. Marques & João J. M. Ferreira, 0. "Enhancing individual entrepreneurial orientation measurement using a metacognitive decision making-based framework," International Entrepreneurship and Management Journal, Springer, vol. 0, pages 1-20.
    14. Roger Chapman Burk & Richard M. Nehring, 2023. "An Empirical Comparison of Rank-Based Surrogate Weights in Additive Multiattribute Decision Analysis," Decision Analysis, INFORMS, vol. 20(1), pages 55-72, March.
    15. Marjan S. Jalali & Fernando A. F. Ferreira & João J. M. Ferreira & Ieva Meidutė-Kavaliauskienė, 2016. "Integrating Metacognitive and Psychometric Decision-Making Approaches for Bank Customer Loyalty Measurement," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 15(04), pages 815-837, July.
    16. Francisco C. Marques & Fernando A. F. Ferreira & Constantin Zopounidis & Audrius Banaitis, 2022. "A system dynamics-based approach to determinants of family business growth," Annals of Operations Research, Springer, vol. 311(2), pages 799-819, April.

  12. Cândido, Carlos J F & Santos, Sérgio P, 2015. "Strategy implementation: What is the failure rate?," Journal of Management & Organization, Cambridge University Press, vol. 21(2), pages 237-262, March.

    Cited by:

    1. Eugster, Florian & Wagner, Alexander F., 2020. "Value reporting and firm performance," Journal of International Accounting, Auditing and Taxation, Elsevier, vol. 40(C).
    2. Leurent, Martin & Jasserand, Frédéric & Locatelli, Giorgio & Palm, Jenny & Rämä, Miika & Trianni, Andrea, 2017. "Driving forces and obstacles to nuclear cogeneration in Europe: Lessons learnt from Finland," Energy Policy, Elsevier, vol. 107(C), pages 138-150.
    3. Leopold-Wildburger, Ulrike & Strohhecker, Jürgen, 2017. "Strategy map concepts in a balanced scorecard cockpit improve performanceAuthor-Name: Hu, Bo," European Journal of Operational Research, Elsevier, vol. 258(2), pages 664-676.
    4. Chen, Jeng-Chung & Yu, Vincent F., 2018. "Relationship between human error intervention strategies and unsafe acts: The role of strategy implementability," Journal of Air Transport Management, Elsevier, vol. 69(C), pages 112-122.
    5. Bienmali Kombate & Muganga Emmanuel & Kouadio Konan Richard, 2021. "The Implication of the Strategic Implementation Style and Middle Management Effort in Public Organization Strategic Management Implementation and Its Organizational Performance," Journal of Public Administration and Governance, Macrothink Institute, vol. 11(1), pages 125-125, December.
    6. Jürgen Strohhecker, 2016. "Factors influencing strategy implementation decisions: an evaluation of a balanced scorecard cockpit, intelligence, and knowledge," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 27(1), pages 89-119, February.
    7. Ahmed, Umair & Carpitella, Silvia & Certa, Antonella, 2021. "An integrated methodological approach for optimising complex systems subjected to predictive maintenance," Reliability Engineering and System Safety, Elsevier, vol. 216(C).
    8. Carlos Cândido & Luis M.S. Coelho & Ruben Peixinho, 2016. "The Financial Impact of a Withdrawn ISO 9001 Certificate," CEFAGE-UE Working Papers 2016_01, University of Evora, CEFAGE-UE (Portugal).
    9. Kelly Cristiny Chinelato Sacramento & Adalberto Americo Fischmann, 2019. "Cognitive and Structural Factors: What Makes Strategy Implementation so Hard?," 2019 Papers psa1759, Job Market Papers.
    10. Steven E. Wallis, 2020. "Integrative Propositional Analysis for developing capacity in an academic research institution by improving strategic planning," Systems Research and Behavioral Science, Wiley Blackwell, vol. 37(1), pages 56-67, January.
    11. Philip Awino & James M. Kilika & Stephen M.A Muathe, 2022. "Organization health conceptualized as an emergent capability in a public sector reform program:Empirical and practical implications," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 11(2), pages 16-28, March.
    12. Mom, T.J.M., 2019. "Strategic Growth and Implementation: Thriving in a Disruptive Landscape," ERIM Inaugural Address Series Research in Management EIA 2019-076-S&E, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam..
    13. Bies, Suzanne, 2022. "Examining the effectiveness of activation techniques on consumer behavior in temporary loyalty programs," Other publications TiSEM ade86df3-4846-4318-938f-a, Tilburg University, School of Economics and Management.

  13. Santos, Sérgio P. & Amado, Carla A.F., 2014. "On the need for reform of the Portuguese judicial system – Does Data Envelopment Analysis assessment support it?," Omega, Elsevier, vol. 47(C), pages 1-16.

    Cited by:

    1. Silva, Maria Conceição A., 2018. "Output-specific inputs in DEA: An application to courts of justice in Portugal," Omega, Elsevier, vol. 79(C), pages 43-53.
    2. Stefan Voigt, 2016. "Determinants of judicial efficiency: a survey," European Journal of Law and Economics, Springer, vol. 42(2), pages 183-208, October.
    3. Victor V. Podinovski & Wan Rohaida Wan Husain, 2017. "The hybrid returns-to-scale model and its extension by production trade-offs: an application to the efficiency assessment of public universities in Malaysia," Annals of Operations Research, Springer, vol. 250(1), pages 65-84, March.
    4. Bogetoft, Peter & Wittrup, Jesper, 2021. "Benefit-of-the-doubt approach to workload indicators: Simplifying the use of case weights in court evaluations," Omega, Elsevier, vol. 103(C).
    5. Gustavo Ferro & Victoria Oubiña & Carlos A. Romero, 2019. "Benchmarking Labor Courts: an Efficiency Frontier Analysis," Asociación Argentina de Economía Política: Working Papers 4140, Asociación Argentina de Economía Política.
    6. Falavigna, G. & Ippoliti, R., 2021. "Reform policy to increase the judicial efficiency in Italy: The opportunity offered by EU post-Covid funds," Journal of Policy Modeling, Elsevier, vol. 43(5), pages 923-943.
    7. Pontus Mattsson & Jonas Månsson & Christian Andersson & Fredrik Bonander, 2018. "A bootstrapped Malmquist index applied to Swedish district courts," European Journal of Law and Economics, Springer, vol. 46(1), pages 109-139, August.
    8. Falavigna, Greta & Ippoliti, Roberto & Ramello, Giovanni B., 2018. "DEA-based Malmquist productivity indexes for understanding courts reform," Socio-Economic Planning Sciences, Elsevier, vol. 62(C), pages 31-43.
    9. Kadziński, Miłosz & Labijak, Anna & Napieraj, Małgorzata, 2017. "Integrated framework for robustness analysis using ratio-based efficiency model with application to evaluation of Polish airports," Omega, Elsevier, vol. 67(C), pages 1-18.
    10. Mattsson, Pontus & Tidanå, Claes, 2019. "Potential efficiency effects of merging the Swedish district courts," Socio-Economic Planning Sciences, Elsevier, vol. 67(C), pages 58-68.
    11. Maria Conceição Portela, 2016. "Output-specific inputs in DEA: an application to courts," Working Papers de Gestão (Management Working Papers) 02, Católica Porto Business School, Universidade Católica Portuguesa.
    12. Jarosław Bełdowski & Łukasz Dąbroś & Wiktor Wojciechowski, 2020. "Judges and court performance: a case study of district commercial courts in Poland," European Journal of Law and Economics, Springer, vol. 50(1), pages 171-201, August.
    13. Podinovski, Victor V. & Bouzdine-Chameeva, Tatiana, 2016. "On single-stage DEA models with weight restrictions," European Journal of Operational Research, Elsevier, vol. 248(3), pages 1044-1050.
    14. Antonio Peyrache & Angelo Zago, 2020. "The (in)efficiency of Justice. An equilibrium analysis of supply policies," CEPA Working Papers Series WP042020, School of Economics, University of Queensland, Australia.
    15. Per J. Agrell & Pontus Mattsson & Jonas Mansson, 2019. "Impacts on efficiency of merging the Swedish district courts," LIDAM Reprints CORE 3042, Université catholique de Louvain, Center for Operations Research and Econometrics (CORE).
    16. Dimitrova-Grajzl, Valentina & Grajzl, Peter & Slavov, Atanas & Zajc, Katarina, 2016. "Courts in a transition economy: Case disposition and the quantity–quality tradeoff in Bulgaria," Economic Systems, Elsevier, vol. 40(1), pages 18-38.
    17. Francesco Aiello & Graziella Bonanno & Francesco Foglia, 2021. "On The Heterogeneity In The Judicial Efficiency Literature: A Meta-Regression Analysis," Working Papers 202102, Università della Calabria, Dipartimento di Economia, Statistica e Finanza "Giovanni Anania" - DESF.
    18. Roberto Ippoliti & Massimiliano Vatiero, 2014. "An analysis of how 2002 judicial reorganisation has impacted on the performance of the First Instance Courts (Preture) in Ticino," IdEP Economic Papers 1408, USI Università della Svizzera italiana.
    19. Jonas Månsson & Christian Andersson & Fredrik Bonander, 2022. "What lessons can be learned from cost efficiency? The case of Swedish district courts," European Journal of Law and Economics, Springer, vol. 54(3), pages 431-451, December.
    20. Ghulam, Yaseen & Jaffry, Shabbar, 2015. "Efficiency and productivity of the cement industry: Pakistani experience of deregulation and privatisation," Omega, Elsevier, vol. 54(C), pages 101-115.
    21. Gupta, Maansi & Bolia, Nomesh B., 2020. "Efficiency measurement of Indian high courts using DEA: A policy perspective," Journal of Policy Modeling, Elsevier, vol. 42(6), pages 1372-1393.
    22. Dong, Xiaoge, 2021. "Efficiency of Courts in China – Does Location Matter?," ILE Working Paper Series 50, University of Hamburg, Institute of Law and Economics.
    23. Peyrache, Antonio & Zago, Angelo, 2016. "Large courts, small justice!," Omega, Elsevier, vol. 64(C), pages 42-56.

  14. Fernando A. F. Ferreira & Sérgio P. Santos & Paulo M. M. Rodrigues & Ronald W. Spahr, 2014. "How to create indices for bank branch financial performance measurement using MCDA techniques: an illustrative example," Journal of Business Economics and Management, Taylor & Francis Journals, vol. 15(4), pages 708-728, September.
    See citations under working paper version above.
  15. Fernando A. F. Ferreira & Sérgio P. Santos & Paulo M. M. Rodrigues & Ronald W. Spahr, 2014. "Evaluating retail banking service quality and convenience with MCDA techniques: a case study at the bank branch level," Journal of Business Economics and Management, Taylor & Francis Journals, vol. 15(1), pages 1-21, February.

    Cited by:

    1. Panagiotis Mitropoulos & Ioannis Mitropoulos, 2020. "Performance evaluation of retail banking services: Is there a trade‐off between production and quality?," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 41(7), pages 1237-1250, October.
    2. Fernando A. F. Ferreira & Sérgio P. Santos, 2021. "Two decades on the MACBETH approach: a bibliometric analysis," Annals of Operations Research, Springer, vol. 296(1), pages 901-925, January.
    3. Fernando A. F. Ferreira & Ieva Meidutė-Kavaliauskienė & Edmundas K. Zavadskas & Marjan S. Jalali & Sandra M. J. Catarino, 2019. "A Judgment-Based Risk Assessment Framework for Consumer Loans," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 18(01), pages 7-33, January.
    4. Aliasghar Aliakbarzadeh & Akbar Alem Tabriz, 2014. "Performance Evaluation and Ranking the Branches of Bank using FAHP and TOPSIS Case study: Tose Asr Shomal Interest-free Loan Fund," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 4(12), pages 199-217, December.
    5. Fernando A. F. Ferreira & Ronald W. Spahr & Mark A. Sunderman & Audrius Banaitis & João J. M. Ferreira, 2017. "A learning-oriented decision-making process for real estate brokerage service evaluation," Service Business, Springer;Pan-Pacific Business Association, vol. 11(3), pages 453-474, September.
    6. Carayannis, Elias G. & Ferreira, Fernando A.F. & Bento, Paulo & Ferreira, João J.M. & Jalali, Marjan S. & Fernandes, Bernardo M.Q., 2018. "Developing a socio-technical evaluation index for tourist destination competitiveness using cognitive mapping and MCDA," Technological Forecasting and Social Change, Elsevier, vol. 131(C), pages 147-158.
    7. Manuel D. N. T. Oliveira & Fernando A. F. Ferreira & Guillermo O. Pérez-Bustamante Ilander & Marjan S. Jalali, 2017. "Integrating cognitive mapping and MCDA for bankruptcy prediction in small- and medium-sized enterprises," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 68(9), pages 985-997, September.
    8. Santos, Sérgio P. & Belton, Valerie & Howick, Susan & Pilkington, Martin, 2018. "Measuring organisational performance using a mix of OR methods," Technological Forecasting and Social Change, Elsevier, vol. 131(C), pages 18-30.
    9. Ferreira, Fernando A.F. & Jalali, Marjan S. & Ferreira, João J.M., 2016. "Integrating qualitative comparative analysis (QCA) and fuzzy cognitive maps (FCM) to enhance the selection of independent variables," Journal of Business Research, Elsevier, vol. 69(4), pages 1471-1478.
    10. Yeh, Cheng-Ta, 2019. "An improved NSGA2 to solve a bi-objective optimization problem of multi-state electronic transaction network," Reliability Engineering and System Safety, Elsevier, vol. 191(C).
    11. Ferreira, Fernando A.F. & Jalali, Marjan S. & Ferreira, João J.M., 2016. "Experience-focused thinking and cognitive mapping in ethical banking practices: From practical intuition to theory," Journal of Business Research, Elsevier, vol. 69(11), pages 4953-4958.
    12. Fernando A. F. Ferreira & Marjan S. Jalali & Paulo Bento & Carla S. E. Marques & João J. M. Ferreira, 0. "Enhancing individual entrepreneurial orientation measurement using a metacognitive decision making-based framework," International Entrepreneurship and Management Journal, Springer, vol. 0, pages 1-20.
    13. Marjan S. Jalali & Fernando A. F. Ferreira & João J. M. Ferreira & Ieva Meidutė-Kavaliauskienė, 2016. "Integrating Metacognitive and Psychometric Decision-Making Approaches for Bank Customer Loyalty Measurement," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 15(04), pages 815-837, July.
    14. Yi-Kuei Lin & Hsien-Chang Chou & Ping-Chen Chang, 2017. "Reliability and sensitivity analysis for a banking company transmission system," Journal of Risk and Reliability, , vol. 231(2), pages 146-154, April.
    15. García Cabello, Julia & Lobillo, F.J., 2017. "Sound branch cash management for less: A low-cost forecasting algorithm under uncertain demand," Omega, Elsevier, vol. 70(C), pages 118-134.

  16. Amado, Carla A.F. & Santos, Sérgio P. & Sequeira, João F.C., 2013. "Using Data Envelopment Analysis to support the design of process improvement interventions in electricity distribution," European Journal of Operational Research, Elsevier, vol. 228(1), pages 226-235.

    Cited by:

    1. Sueyoshi, Toshiyuki & Yuan, Yan & Goto, Mika, 2017. "A literature study for DEA applied to energy and environment," Energy Economics, Elsevier, vol. 62(C), pages 104-124.
    2. Patyal, Vishal Singh & Kumar, Ravi & Lamba, Kuldeep & Maheshwari, Sunil, 2023. "Performance evaluation of Indian electricity distribution companies: An integrated DEA-IRP-TOPSIS approach," Energy Economics, Elsevier, vol. 124(C).
    3. L sara Fabr cia Rodrigues & Matheus Alves Madeira de Souza & Thamara Paula dos Santos Dias, 2017. "Performance Assessment of Brazilian Power Transmission and Distribution Segments using Data Envelopment Analysis," International Journal of Energy Economics and Policy, Econjournals, vol. 7(3), pages 14-23.
    4. Jaime Sánchez-Ortiz & Teresa García-Valderrama & Vanessa Rodríguez-Cornejo & Yolanda Giner-Manso, 2020. "The effects of environmental regulation on the efficiency of distribution electricity companies in Spain," Energy & Environment, , vol. 31(1), pages 3-20, February.
    5. Arcos-Vargas, A. & Núñez-Hernández, F. & Villa-Caro, Gabriel, 2017. "A DEA analysis of electricity distribution in Spain: An industrial policy recommendation," Energy Policy, Elsevier, vol. 102(C), pages 583-592.
    6. Ruey-Chyn Tsaur & I-Fei Chen & Yu-Shan Chan, 2017. "TFT-LCD industry performance analysis and evaluation using GRA and DEA models," International Journal of Production Research, Taylor & Francis Journals, vol. 55(15), pages 4378-4391, August.
    7. Manuel Xavier, José & Ferreira Moutinho, Victor & Carrizo Moreira, António, 2015. "An empirical examination of performance in the clothing retailing industry: A case study," Journal of Retailing and Consumer Services, Elsevier, vol. 25(C), pages 96-105.
    8. Chen, Kun & Ren, Xian-tong & Yang, Guo-liang, 2021. "A novel approach for assessing academic journals: Application of integer DEA model for management science and operations research field," Journal of Informetrics, Elsevier, vol. 15(3).
    9. Márcia N. F. Manoel & Sérgio P. Santos & Carla A. F. Amado, 2023. "Assessing the impact of COVID-19 on the performance of organ transplant services using data envelopment analysis," Health Care Management Science, Springer, vol. 26(2), pages 217-237, June.
    10. Gouveia, M.C. & Dias, L.C. & Antunes, C.H. & Boucinha, J. & Inácio, C.F., 2015. "Benchmarking of maintenance and outage repair in an electricity distribution company using the value-based DEA method," Omega, Elsevier, vol. 53(C), pages 104-114.
    11. Yao, Xin & Huang, Ruting & Du, Kerui, 2019. "The impacts of market power on power grid efficiency: Evidence from China," China Economic Review, Elsevier, vol. 55(C), pages 99-110.
    12. Wang, H. & Zhou, P. & Xie, Bai-Chen & Zhang, N., 2019. "Assessing drivers of CO2 emissions in China's electricity sector: A metafrontier production-theoretical decomposition analysis," European Journal of Operational Research, Elsevier, vol. 275(3), pages 1096-1107.
    13. Amado, Carla A.F. & São José, José M.S. & Santos, Sérgio P., 2016. "Measuring active ageing: A Data Envelopment Analysis approach," European Journal of Operational Research, Elsevier, vol. 255(1), pages 207-223.
    14. Zhou, Kaile & Yang, Shanlin & Shao, Zhen, 2016. "Energy Internet: The business perspective," Applied Energy, Elsevier, vol. 178(C), pages 212-222.

  17. Amado, Carla A.F. & Santos, Sérgio P. & Marques, Pedro M., 2012. "Integrating the Data Envelopment Analysis and the Balanced Scorecard approaches for enhanced performance assessment," Omega, Elsevier, vol. 40(3), pages 390-403.

    Cited by:

    1. Jianfei Shen & Fengyun Li & Di Shi & Hongze Li & Xinhua Yu, 2018. "Factors Affecting the Economics of Distributed Natural Gas-Combined Cooling, Heating and Power Systems in China: A Systematic Analysis Based on the Integrated Decision Making Trial and Evaluation Labo," Energies, MDPI, vol. 11(9), pages 1-28, September.
    2. Liu, John S. & Lu, Louis Y.Y. & Lu, Wen-Min & Lin, Bruce J.Y., 2013. "A survey of DEA applications," Omega, Elsevier, vol. 41(5), pages 893-902.
    3. Bošković, Aleksandra & Krstić, Ana, 2018. "Combined Use of BSC and DEA Methods for Measuring Organizational Efficiency," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2018), Split, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Split, Croatia, 6-8 September 2018, pages 82-88, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
    4. Magdalena Kludacz-Alessandri, 2016. "Non-financial dimensions of measurement and assessment in the performance model for hospitals," Managerial Economics, AGH University of Science and Technology, Faculty of Management, vol. 17(1), pages 93-121.
    5. Modak, Mousumi & Pathak, Khanindra & Ghosh, Kunal Kanti, 2017. "Performance evaluation of outsourcing decision using a BSC and Fuzzy AHP approach: A case of the Indian coal mining organization," Resources Policy, Elsevier, vol. 52(C), pages 181-191.
    6. Heti Suryani Fitri Sulaeman & Sri Mulyantini Moelyono & Jubaedah Nawir, 2019. "Determinants of Banking Efficiency for Commercial Banks in Indonesia," Contemporary Economics, University of Economics and Human Sciences in Warsaw., vol. 13(2), June.
    7. Wang, Chun-Hsien & Lu, Yung-Hsiang & Huang, Chin-Wei & Lee, Jun-Yen, 2013. "R&D, productivity, and market value: An empirical study from high-technology firms," Omega, Elsevier, vol. 41(1), pages 143-155.
    8. Basso, Antonella & Casarin, Francesco & Funari, Stefania, 2018. "How well is the museum performing? A joint use of DEA and BSC to measure the performance of museums," Omega, Elsevier, vol. 81(C), pages 67-84.
    9. Madjid Tavana & Kaveh Khalili-Damghani & Rahman Rahmatian, 2015. "A hybrid fuzzy MCDM method for measuring the performance of publicly held pharmaceutical companies," Annals of Operations Research, Springer, vol. 226(1), pages 589-621, March.
    10. Santos, Sérgio P. & Belton, Valerie & Howick, Susan & Pilkington, Martin, 2018. "Measuring organisational performance using a mix of OR methods," Technological Forecasting and Social Change, Elsevier, vol. 131(C), pages 18-30.
    11. Zervopoulos, Panagiotis D. & Brisimi, Theodora S. & Emrouznejad, Ali & Cheng, Gang, 2016. "Performance measurement with multiple interrelated variables and threshold target levels: Evidence from retail firms in the US," European Journal of Operational Research, Elsevier, vol. 250(1), pages 262-272.
    12. Sahoo, Biresh K. & Tone, Kaoru, 2013. "Non-parametric measurement of economies of scale and scope in non-competitive environment with price uncertainty," Omega, Elsevier, vol. 41(1), pages 97-111.
    13. Manuel Xavier, José & Ferreira Moutinho, Victor & Carrizo Moreira, António, 2015. "An empirical examination of performance in the clothing retailing industry: A case study," Journal of Retailing and Consumer Services, Elsevier, vol. 25(C), pages 96-105.
    14. Fernando A. F. Ferreira & Marjan S. Jalali & Paulo Bento & Carla S. E. Marques & João J. M. Ferreira, 0. "Enhancing individual entrepreneurial orientation measurement using a metacognitive decision making-based framework," International Entrepreneurship and Management Journal, Springer, vol. 0, pages 1-20.
    15. Maria Cristina Gramani, 2014. "Inter-Regional Performance of the Public Health System in a High-Inequality Country," PLOS ONE, Public Library of Science, vol. 9(1), pages 1-8, January.
    16. Gouveia, M.C. & Dias, L.C. & Antunes, C.H. & Boucinha, J. & Inácio, C.F., 2015. "Benchmarking of maintenance and outage repair in an electricity distribution company using the value-based DEA method," Omega, Elsevier, vol. 53(C), pages 104-114.
    17. Lin, Tzu-Yu & Chiu, Sheng-Hsiung, 2013. "Using independent component analysis and network DEA to improve bank performance evaluation," Economic Modelling, Elsevier, vol. 32(C), pages 608-616.
    18. Ming-Fu Hsu & Ying-Shao Hsin & Fu-Jiing Shiue, 2022. "Business analytics for corporate risk management and performance improvement," Annals of Operations Research, Springer, vol. 315(2), pages 629-669, August.
    19. Heris Golpira, 2016. "A Hybrid Clustering Method Using Balanced Scorecard and Data Envelopment Analysis," International Journal of Innovation and Economic Development, Inovatus Services Ltd., vol. 2(1), pages 15-22, April 10..
    20. Varmaz, Armin & Varwig, Andreas & Poddig, Thorsten, 2013. "Centralized resource planning and Yardstick competition," Omega, Elsevier, vol. 41(1), pages 112-118.
    21. Kaya, Gizem & Aydın, Umut & Ülengin, Burç & Karadayı, Melis Almula & Ülengin, Füsun, 2023. "How do airlines survive? An integrated efficiency analysis on the survival of airlines," Journal of Air Transport Management, Elsevier, vol. 107(C).
    22. Halkos, George & Petrou, Kleoniki Natalia, 2019. "Treating undesirable outputs in DEA: A critical review," Economic Analysis and Policy, Elsevier, vol. 62(C), pages 97-104.
    23. Debmallya Chatterjee & Amol S. Dhaigude, 2020. "An Integrated Fuzzy Cognitive Map Approach in Modelling Factors of Management Quality in Banking Performance," Global Business Review, International Management Institute, vol. 21(3), pages 763-779, June.
    24. Bošković Aleksandra & Krstić Ana, 2020. "The Combined Use of Balanced Scorecard and Data Envelopment Analysis in the Banking Industry," Business Systems Research, Sciendo, vol. 11(1), pages 4-15, March.
    25. Mahmoudabadi, Mohammad Zarei & Azar, Adel & Emrouznejad, Ali, 2018. "A novel multilevel network slacks-based measure with an application in electric utility companies," Energy, Elsevier, vol. 158(C), pages 1120-1129.
    26. Youchao Tan & Yang Zhang & Roohollah Khodaverdi, 2017. "Service performance evaluation using data envelopment analysis and balance scorecard approach: an application to automotive industry," Annals of Operations Research, Springer, vol. 248(1), pages 449-470, January.

  18. Sérgio Santos & Carla Amado & Mauro Santos, 2012. "Assessing the efficiency of mother-to-child HIV prevention in low- and middle-income countries using data envelopment analysis," Health Care Management Science, Springer, vol. 15(3), pages 206-222, September.
    See citations under working paper version above.
  19. S P Santos & C A F Amado & J R Rosado, 2011. "Formative evaluation of electricity distribution utilities using data envelopment analysis," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 62(7), pages 1298-1319, July.

    Cited by:

    1. Sueyoshi, Toshiyuki & Yuan, Yan & Goto, Mika, 2017. "A literature study for DEA applied to energy and environment," Energy Economics, Elsevier, vol. 62(C), pages 104-124.
    2. Ikram, Majid & Rafique, Muhammad Zahid & Mohammed, Kamel Si & Waheed, Rida & Ferraz, Diogo, 2023. "Efficient resource utilization of the electricity distribution sector using nonparametric data envelopment analysis and influential factors," Utilities Policy, Elsevier, vol. 82(C).
    3. Patyal, Vishal Singh & Kumar, Ravi & Lamba, Kuldeep & Maheshwari, Sunil, 2023. "Performance evaluation of Indian electricity distribution companies: An integrated DEA-IRP-TOPSIS approach," Energy Economics, Elsevier, vol. 124(C).
    4. López-González, A. & Domenech, B. & Ferrer-Martí, L., 2018. "Formative evaluation of sustainability in rural electrification programs from a management perspective: A case study from Venezuela," Renewable and Sustainable Energy Reviews, Elsevier, vol. 95(C), pages 95-109.
    5. Pombo, Carlos & Taborda, Rodrigo, 2006. "Performance and efficiency in Colombia's power distribution system: Effects of the 1994 reform," Energy Economics, Elsevier, vol. 28(3), pages 339-369, May.
    6. Podinovski, Victor V. & Bouzdine-Chameeva, Tatiana, 2015. "Consistent weight restrictions in data envelopment analysis," European Journal of Operational Research, Elsevier, vol. 244(1), pages 201-209.
    7. Podinovski, Victor V. & Bouzdine-Chameeva, Tatiana, 2016. "On single-stage DEA models with weight restrictions," European Journal of Operational Research, Elsevier, vol. 248(3), pages 1044-1050.
    8. Amado, Carla A.F. & Santos, Sérgio P. & Sequeira, João F.C., 2013. "Using Data Envelopment Analysis to support the design of process improvement interventions in electricity distribution," European Journal of Operational Research, Elsevier, vol. 228(1), pages 226-235.
    9. Heesche, Emil & Asmild, Mette, 2022. "Incorporating quality in economic regulatory benchmarking," Omega, Elsevier, vol. 110(C).
    10. Manuel Xavier, José & Ferreira Moutinho, Victor & Carrizo Moreira, António, 2015. "An empirical examination of performance in the clothing retailing industry: A case study," Journal of Retailing and Consumer Services, Elsevier, vol. 25(C), pages 96-105.
    11. Gouveia, M.C. & Dias, L.C. & Antunes, C.H. & Boucinha, J. & Inácio, C.F., 2015. "Benchmarking of maintenance and outage repair in an electricity distribution company using the value-based DEA method," Omega, Elsevier, vol. 53(C), pages 104-114.
    12. Sudhir Mahadeo Bobde & Makoto Tanaka, 2020. "Structural Reforms and Technical Efficiency in the Indian Electricity Distribution Sector," Asia-Pacific Journal of Operational Research (APJOR), World Scientific Publishing Co. Pte. Ltd., vol. 37(02), pages 1-36, March.
    13. Panagiotis Ravanos & Giannis Karagiannis, 2022. "On VEA, Production Trade-offs and Weight Restrictions," Discussion Paper Series 2022_04, Department of Economics, University of Macedonia, revised Jun 2022.
    14. Tincuta VRABIE GUDANA & Angela-Eliza MICU, 2021. "Public Services Management Efficiency from the Perspective of the Adaptability Degree in the Field of Public Utilities," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 1, pages 16-23.

  20. F A F Ferreira & S P Santos & P M M Rodrigues, 2011. "Adding value to bank branch performance evaluation using cognitive maps and MCDA: a case study," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 62(7), pages 1320-1333, July.
    See citations under working paper version above.
  21. Amado, Carla Alexandra da Encarnação Filipe & Santos, Sérgio Pereira dos, 2009. "Challenges for performance assessment and improvement in primary health care: The case of the Portuguese health centres," Health Policy, Elsevier, vol. 91(1), pages 43-56, June.

    Cited by:

    1. Rita Bastião & Nuno de Sousa Pereira, 2020. "Performance in the Delivery of Primary Health Care Services: A Longitudinal Analysis," CEF.UP Working Papers 2002, Universidade do Porto, Faculdade de Economia do Porto.
    2. Cordero Ferrera, Jose Manuel & Alonso Morán, Edurne & Nuño Solís, Roberto & Orueta, Juan F. & Souto Arce, Regina, 2013. "Efficiency assessment of primary care providers: A conditional nonparametric approach," MPRA Paper 51926, University Library of Munich, Germany.
    3. Silvia González-de-Julián & Isabel Barrachina-Martínez & David Vivas-Consuelo & Álvaro Bonet-Pla & Ruth Usó-Talamantes, 2021. "Data Envelopment Analysis Applications on Primary Health Care Using Exogenous Variables and Health Outcomes," Sustainability, MDPI, vol. 13(3), pages 1-17, January.
    4. Victor V. Podinovski & Wan Rohaida Wan Husain, 2017. "The hybrid returns-to-scale model and its extension by production trade-offs: an application to the efficiency assessment of public universities in Malaysia," Annals of Operations Research, Springer, vol. 250(1), pages 65-84, March.
    5. Agovino, Massimiliano & Musella, Gaetano & Scaletti, Alessandro, 2022. "Equilibrium and efficiency in the first aid services market: The case of the emergency department of Sorrento," Socio-Economic Planning Sciences, Elsevier, vol. 82(PB).
    6. Thanassoulis, Emmanuel & Silva Portela, Maria C.A. & Graveney, Mike, 2014. "Using DEA to estimate potential savings at GP units at medical specialty level," Socio-Economic Planning Sciences, Elsevier, vol. 48(1), pages 38-48.
    7. Margherita Neri & Patricia Cubi-Molla & Graham Cookson, 2022. "Approaches to Measure Efficiency in Primary Care: A Systematic Literature Review," Applied Health Economics and Health Policy, Springer, vol. 20(1), pages 19-33, January.
    8. Thanassoulis, Emmanuel & Silva Portela, Maria C.A. & Graveney, Mike, 2012. "Estimating the scope for savings in referrals and drug prescription costs in the general Practice units of a UK primary care trust," European Journal of Operational Research, Elsevier, vol. 221(2), pages 432-444.
    9. Alexandre Morais Nunes & Diogo Cunha Ferreira, 2019. "The health care reform in Portugal: Outcomes from both the New Public Management and the economic crisis," International Journal of Health Planning and Management, Wiley Blackwell, vol. 34(1), pages 196-215, January.
    10. Podinovski, Victor V. & Bouzdine-Chameeva, Tatiana, 2016. "On single-stage DEA models with weight restrictions," European Journal of Operational Research, Elsevier, vol. 248(3), pages 1044-1050.
    11. Panagiotis Mitropoulos & Kostas Kounetas & Ioannis Mitropoulos, 2016. "Factors affecting primary health care centers’ economic and production efficiency," Annals of Operations Research, Springer, vol. 247(2), pages 807-822, December.
    12. Margit Sommersguter-Reichmann, 2022. "Health care quality in nonparametric efficiency studies: a review," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 30(1), pages 67-131, March.
    13. Murillo-Zamorano, Luis R. & Petraglia, C., 2008. "Technical efficiency in primary health care: does quality matter?," MPRA Paper 10725, University Library of Munich, Germany.
    14. Márcia N. F. Manoel & Sérgio P. Santos & Carla A. F. Amado, 2023. "Assessing the impact of COVID-19 on the performance of organ transplant services using data envelopment analysis," Health Care Management Science, Springer, vol. 26(2), pages 217-237, June.
    15. Cordero, José Manuel & Alonso-Morán, Edurne & Nuño-Solinis, Roberto & Orueta, Juan F. & Arce, Regina Sauto, 2015. "Efficiency assessment of primary care providers: A conditional nonparametric approach," European Journal of Operational Research, Elsevier, vol. 240(1), pages 235-244.
    16. M. C. Gouveia & L. C. Dias & C. H. Antunes & M. A. Mota & E. M. Duarte & E. M. Tenreiro, 2016. "An application of value-based DEA to identify the best practices in primary health care," OR Spectrum: Quantitative Approaches in Management, Springer;Gesellschaft für Operations Research e.V., vol. 38(3), pages 743-767, July.
    17. Pelone, Ferruccio & Kringos, Dionne Sofia & Valerio, Luca & Romaniello, Alessandro & Lazzari, Agnese & Ricciardi, Walter & de Belvis, Antonio Giulio, 2012. "The measurement of relative efficiency of general practice and the implications for policy makers," Health Policy, Elsevier, vol. 107(2), pages 258-268.
    18. Nikolaos Oikonomou & Yannis Tountas & Argiris Mariolis & Kyriakos Souliotis & Kostas Athanasakis & John Kyriopoulos, 2016. "Measuring the efficiency of the Greek rural primary health care using a restricted DEA model; the case of southern and western Greece," Health Care Management Science, Springer, vol. 19(4), pages 313-325, December.
    19. John Buckell & Andrew Smith & Roberta Longo & David Holland, 2013. "Health inefficiency and unobservable heterogeneity - empirical evidence from pathology services in the UK National Health Service," Working Papers 1307, Academic Unit of Health Economics, Leeds Institute of Health Sciences, University of Leeds.

  22. S P Santos & V Belton & S Howick, 2008. "Enhanced performance measurement using OR: a case study," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 59(6), pages 762-775, June.

    Cited by:

    1. F A F Ferreira & S P Santos & P M M Rodrigues, 2011. "Adding value to bank branch performance evaluation using cognitive maps and MCDA: a case study," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 62(7), pages 1320-1333, July.
    2. Willis, Graham & Cave, Siôn & Kunc, Martin, 2018. "Strategic workforce planning in healthcare: A multi-methodology approach," European Journal of Operational Research, Elsevier, vol. 267(1), pages 250-263.
    3. Manuel D. N. T. Oliveira & Fernando A. F. Ferreira & Guillermo O. Pérez-Bustamante Ilander & Marjan S. Jalali, 2017. "Integrating cognitive mapping and MCDA for bankruptcy prediction in small- and medium-sized enterprises," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 68(9), pages 985-997, September.
    4. Negar Darabi & Niyousha Hosseinichimeh, 2020. "System dynamics modeling in health and medicine: a systematic literature review," System Dynamics Review, System Dynamics Society, vol. 36(1), pages 29-73, January.
    5. Santos, Sérgio P. & Belton, Valerie & Howick, Susan & Pilkington, Martin, 2018. "Measuring organisational performance using a mix of OR methods," Technological Forecasting and Social Change, Elsevier, vol. 131(C), pages 18-30.
    6. Sumitra Sri Bhashyam & Gilberto Montibeller, 2012. "Modeling State-Dependent Priorities of Malicious Agents," Decision Analysis, INFORMS, vol. 9(2), pages 172-185, June.
    7. Sondoss Elsawah & Allen Tim Luen Ho & Michael J. Ryan, 2022. "Teaching Systems Thinking in Higher Education," INFORMS Transactions on Education, INFORMS, vol. 22(2), pages 66-102, January.
    8. Federico Cosenz & Guido Noto, 2016. "Applying System Dynamics Modelling to Strategic Management: A Literature Review," Systems Research and Behavioral Science, Wiley Blackwell, vol. 33(6), pages 703-741, November.

Chapters

  1. Sérgio P. Santos & Carla A. F. Amado, 2012. "Using data envelopment analysis for formative evaluation of radiotherapy services: An exploratory study," International Series in Operations Research & Management Science, in: Elena Tànfani & Angela Testi (ed.), Advanced Decision Making Methods Applied to Health Care, chapter 0, pages 173-190, Springer.

    Cited by:

    1. Raith, Andrea & Ehrgott, Matthias & Fauzi, Fariza & Lin, Kuan-Min & Macann, Andrew & Rouse, Paul & Simpson, John, 2022. "Integrating Data Envelopment Analysis into radiotherapy treatment planning for head and neck cancer patients," European Journal of Operational Research, Elsevier, vol. 296(1), pages 289-303.

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