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Using Data Envelopment Analysis to support the design of process improvement interventions in electricity distribution


  • Amado, Carla A.F.
  • Santos, Sérgio P.
  • Sequeira, João F.C.


A significant number of studies have documented the use of Data Envelopment Analysis (DEA) for efficiency measurement in the context of electricity distribution, particularly at the level of the distribution utilities. However, their aim has been predominantly descriptive and classificatory, without any attempt to ‘open’ the black box of the transformation process. In contrast, our aim is to explore the potential of DEA to contribute to the design of effective process improvement interventions within a distribution utility.

Suggested Citation

  • Amado, Carla A.F. & Santos, Sérgio P. & Sequeira, João F.C., 2013. "Using Data Envelopment Analysis to support the design of process improvement interventions in electricity distribution," European Journal of Operational Research, Elsevier, vol. 228(1), pages 226-235.
  • Handle: RePEc:eee:ejores:v:228:y:2013:i:1:p:226-235
    DOI: 10.1016/j.ejor.2013.01.015

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    References listed on IDEAS

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    Cited by:

    1. Sueyoshi, Toshiyuki & Yuan, Yan & Goto, Mika, 2017. "A literature study for DEA applied to energy and environment," Energy Economics, Elsevier, vol. 62(C), pages 104-124.
    2. repec:taf:tprsxx:v:55:y:2017:i:15:p:4378-4391 is not listed on IDEAS
    3. repec:eee:joreco:v:25:y:2015:i:c:p:96-105 is not listed on IDEAS
    4. Gouveia, M.C. & Dias, L.C. & Antunes, C.H. & Boucinha, J. & Inácio, C.F., 2015. "Benchmarking of maintenance and outage repair in an electricity distribution company using the value-based DEA method," Omega, Elsevier, vol. 53(C), pages 104-114.
    5. repec:eco:journ2:2017-03-02 is not listed on IDEAS
    6. repec:eee:chieco:v:55:y:2019:i:c:p:99-110 is not listed on IDEAS
    7. repec:eee:ejores:v:275:y:2019:i:3:p:1096-1107 is not listed on IDEAS
    8. Amado, Carla A.F. & São José, José M.S. & Santos, Sérgio P., 2016. "Measuring active ageing: A Data Envelopment Analysis approach," European Journal of Operational Research, Elsevier, vol. 255(1), pages 207-223.
    9. Zhou, Kaile & Yang, Shanlin & Shao, Zhen, 2016. "Energy Internet: The business perspective," Applied Energy, Elsevier, vol. 178(C), pages 212-222.
    10. Arcos-Vargas, A. & Núñez-Hernández, F. & Villa-Caro, Gabriel, 2017. "A DEA analysis of electricity distribution in Spain: An industrial policy recommendation," Energy Policy, Elsevier, vol. 102(C), pages 583-592.


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