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Centralized resource planning and Yardstick competition

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  • Varmaz, Armin
  • Varwig, Andreas
  • Poddig, Thorsten

Abstract

Multidivisional and decentralized firms often operate inefficiently. In most cases, central management's instruments to influence its branches' behavior are limited. Although relative performance evaluation has been argued to be of great use in defining incentive mechanisms, such approaches cannot be transferred easily to internal performance management. We approach this issue by changing the perspective of performance evaluation. Based on the recently introduced CRA-DEA model, we develop a new super-efficiency measure that enables to establish purposive intra-organizational incentive mechanisms. By means of a numerical example, analyzing the performance of a German retail bank, the applicability of our measure is shown and compared to standard DEA models. Centralized super-efficiency seems able to suit the specific needs of intra-organizational performance management.

Suggested Citation

  • Varmaz, Armin & Varwig, Andreas & Poddig, Thorsten, 2013. "Centralized resource planning and Yardstick competition," Omega, Elsevier, vol. 41(1), pages 112-118.
    • Handle: RePEc:eee:jomega:v:41:y:2013:i:1:p:112-118
    DOI: 10.1016/j.omega.2011.10.005
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    Cited by:

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    6. Afsharian, Mohsen & Ahn, Heinz & Thanassoulis, Emmanuel, 2019. "A frontier-based system of incentives for units in organisations with varying degrees of decentralisation," European Journal of Operational Research, Elsevier, vol. 275(1), pages 224-237.
    7. Mostafa Davtalab-Olyaie & Hadis Mahmudi-Baram & Masoud Asgharian, 2023. "Measuring individual efficiency and unit influence in centrally managed systems," Annals of Operations Research, Springer, vol. 321(1), pages 139-164, February.
    8. Ane Elixabete Ripoll-Zarraga & Sebastián Lozano, 2020. "A centralised DEA approach to resource reallocation in Spanish airports," Annals of Operations Research, Springer, vol. 288(2), pages 701-732, May.
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