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Informatique, organisation du travail et intéractions sociales

Author

Listed:
  • Nathalie Greenan

    (Centre d'Etudes de l'Emploi)

  • Emmanuelle Walkowiak

    (Centre d'Etudes de l'Emploi, Princeton Univ. & ADIS)

Abstract

Nous proposons un cadre d’analyse unifié des liens de complémentarité entre usage de l’informatique et pratiques organisationnelles innovantes ainsi que des principes de sélection qui sous-tendent leur diffusion au niveau des postes de travail. Nous montrons que les principes communs de sélection, dans l’attribution de l’informatique et le design organisationnel du poste de travail, renvoient au choix de configuration du réseau d’interactions sociales au sein de la firme. Cette structure sociale d’interaction est analysée en référence au concept de « capital social ». Nous distinguons alors, dans la complémentarité entre technologie et organisation, ce qui relève d’une pure coordination des choix dans ces deux dimensions de ce qui relève de la sélection des salariés. Les tests économétriques, que nous avons menés en nous appuyant sur le volet « salariés » de l'enquête « Changements organisationnels et informatisation » (COI) réalisée en 1997, permettent de vérifier quatre propositions. Tout d’abord, nous montrons que le capital social des salariés favorise leur accès aux ordinateurs et plus généralement aux technologies de l’information et de la communication (TIC). Cette sélection dans l’attribution de l’équipement semble spécifique des TIC, puisqu’elle ne permet pas de caractériser l’attribution d’une machine automatique. Deuxièmement, cette même logique de sélection anime l’accès à un poste ayant des caractéristiques productives et informationnelles innovantes. Troisièmement, l’informatique est corrélée aux caractéristiques organisationnelles innovantes des postes de travail résultant de la diffusion des nouvelles formes d’organisation, mais ce lien n’est pas uniforme au sein des différents groupes de professions. Enfin, les caractéristiques organisationnelles innovantes qui intègrent une dimension relationnelle entretiennent avec l’informatique une relation de complémentarité qui puise essentiellement sa source dans la manière dont les salariés ont été sélectionnés pour occuper un poste de travail modernisé.

Suggested Citation

  • Nathalie Greenan & Emmanuelle Walkowiak, 2005. "Informatique, organisation du travail et intéractions sociales," Econometrics 0505008, University Library of Munich, Germany.
  • Handle: RePEc:wpa:wuwpem:0505008
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    Cited by:

    1. Amel ATTOUR, 2012. "Le développement des TIC dans et par les collectivités locales françaises: une analyse à travers les trois dimensions interdépendantes d’un territoire numérique THE DEVELOPMENT OF ICT IN AND FROM FREN," Working Papers 24, Réseau de Recherche sur l’Innovation. / Research Network on Innovation.
    2. Emmanuelle Walkowiak, 2006. "Renouvellement de la main-d'œuvre et modernisation des entreprises," Revue économique, Presses de Sciences-Po, vol. 57(6), pages 1205-1233.
    3. Danielle Galliano & Pascale Roux, 2006. "Les inégalités spatiales dans l'usage des tic. Le cas des firmes industrielles françaises," Revue économique, Presses de Sciences-Po, vol. 57(6), pages 1449-1475.
    4. Nathalie Greenan & Emmanuelle Walkowiak, 2005. "Informatique, organisation du travail et interactions sociales," Économie et Statistique, Programme National Persée, vol. 387(1), pages 35-63.
    5. Ludivine Martin, 2011. "The effects of ICT use on employee's motivations: an empirical evaluation," Economics Bulletin, AccessEcon, vol. 31(2), pages 1592-1605.
    6. Jacques, Jean-François & Walkowiak, Emmanuelle, 2009. "Low wages and high unemployment rates: The role of social interactions in hiring discrimination," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 38(3), pages 456-463, June.
    7. Aissaoui, Najeh & Ben Hassen, Lobna, 2015. "Skill-biased Technological Change, E-skills and Wage Inequality: Evidence from Tunisia," MPRA Paper 76551, University Library of Munich, Germany, revised 29 Jun 2015.
    8. Nathalie Greenan & Edward Lorenz, 2009. "Learning Organisations: the importance of work organisation for innovation," Working Papers halshs-01376968, HAL.
    9. Gerten, Elisa & Beckmann, Michael & Bellmann, Lutz, 2018. "Controlling working crowds: The impact of digitalization on worker autonomy and monitoring across hierarchical levels," Working papers 2018/09, Faculty of Business and Economics - University of Basel.
    10. Philippe Zamora, 2006. "Changements organisationnels, technologiques et recours à la formation dans les entreprises industrielles," Revue économique, Presses de Sciences-Po, vol. 57(6), pages 1235-1257.

    More about this item

    Keywords

    Informatisation; organisation du travail; complémentarité; capital social;

    JEL classification:

    • L23 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Organization of Production
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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