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Performance Impacts of Information Technology: Is Actual Usage the Missing Link?

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Cited by:

  1. Paul A. Pavlou & Omar A. El Sawy, 2006. "From IT Leveraging Competence to Competitive Advantage in Turbulent Environments: The Case of New Product Development," Information Systems Research, INFORMS, vol. 17(3), pages 198-227, September.
  2. Ahmed Saleh Al-Matari & Rozita Amiruddin & Khairul Azman Aziz & Mohammed A. Al-Sharafi, 2022. "The Impact of Dynamic Accounting Information System on Organizational Resilience: The Mediating Role of Business Processes Capabilities," Sustainability, MDPI, vol. 14(9), pages 1-22, April.
  3. Rubbio, Iacopo & Bruccoleri, Manfredi, 2023. "Unfolding the relationship between digital health and patient safety: The roles of absorptive capacity and healthcare resilience," Technological Forecasting and Social Change, Elsevier, vol. 195(C).
  4. Ashrafi, Amir & Zare Ravasan, Ahad & Trkman, Peter & Afshari, Samira, 2019. "The role of business analytics capabilities in bolstering firms’ agility and performance," International Journal of Information Management, Elsevier, vol. 47(C), pages 1-15.
  5. Prasanna Tambe & Lorin M. Hitt, 2014. "Measuring Information Technology Spillovers," Information Systems Research, INFORMS, vol. 25(1), pages 53-71, March.
  6. Hilal Atasoy & Rajiv D. Banker & Paul A. Pavlou, 2016. "On the Longitudinal Effects of IT Use on Firm-Level Employment," Information Systems Research, INFORMS, vol. 27(1), pages 6-26, March.
  7. Fosso Wamba, Samuel & Lefebvre, Louis A. & Bendavid, Ygal & Lefebvre, Élisabeth, 2008. "Exploring the impact of RFID technology and the EPC network on mobile B2B eCommerce: A case study in the retail industry," International Journal of Production Economics, Elsevier, vol. 112(2), pages 614-629, April.
  8. Yajiong Xue & Huigang Liang & Liansheng Wu, 2011. "Punishment, Justice, and Compliance in Mandatory IT Settings," Information Systems Research, INFORMS, vol. 22(2), pages 400-414, June.
  9. Indranil Bardhan & Viswanathan Krishnan & Shu Lin, 2013. "Research Note ---Business Value of Information Technology: Testing the Interaction Effect of IT and R&D on Tobin's Q," Information Systems Research, INFORMS, vol. 24(4), pages 1147-1161, December.
  10. repec:gdk:wpaper:3 is not listed on IDEAS
  11. Son, Minhee & Han, Kyesook, 2011. "Beyond the technology adoption: Technology readiness effects on post-adoption behavior," Journal of Business Research, Elsevier, vol. 64(11), pages 1178-1182.
  12. Tomaž Hovelja, 2009. "Information Technology Deployment In A Transition Economy: Results From Slovenia," Economic Annals, Faculty of Economics and Business, University of Belgrade, vol. 54(183), pages 56-88, October -.
  13. Panos Constantinides & Michael Barrett, 2015. "Information Infrastructure Development and Governance as Collective Action," Information Systems Research, INFORMS, vol. 26(1), pages 40-56, March.
  14. Muhammad Khalid Anser & Zahid Yousaf & Muhammad Usman & Seemab Yousaf, 2020. "Towards Strategic Business Performance of the Hospitality Sector: Nexus of ICT, E-Marketing and Organizational Readiness," Sustainability, MDPI, vol. 12(4), pages 1-17, February.
  15. Indranil Bardhan & Jeong-ha (Cath) Oh & Zhiqiang (Eric) Zheng & Kirk Kirksey, 2015. "Predictive Analytics for Readmission of Patients with Congestive Heart Failure," Information Systems Research, INFORMS, vol. 26(1), pages 19-39, March.
  16. Radhakrishnan, Abirami & Zu, Xingxing & Grover, Varun, 2008. "A process-oriented perspective on differential business value creation by information technology: An empirical investigation," Omega, Elsevier, vol. 36(6), pages 1105-1125, December.
  17. Michael Hertel & Julia Wiesent, 2013. "Investments in information systems: A contribution towards sustainability," Information Systems Frontiers, Springer, vol. 15(5), pages 815-829, November.
  18. Zand, Fardad & Van Beers, Cees & Van Leeuwen, George, 2011. "Information technology, organizational change and firm productivity: A panel study of complementarity effects and clustering patterns in Manufacturing and Services," MPRA Paper 46469, University Library of Munich, Germany.
  19. Wenjuan Xu & Peiyu Ou & Weiguo Fan, 2017. "Antecedents of ERP assimilation and its impact on ERP value: A TOE-based model and empirical test," Information Systems Frontiers, Springer, vol. 19(1), pages 13-30, February.
  20. John W. Gardner & Kenneth K. Boyer & Peter T. Ward, 2017. "Achieving Time-Sensitive Organizational Performance Through Mindful Use of Technologies and Routines," Organization Science, INFORMS, vol. 28(6), pages 1061-1079, December.
  21. Carlos Devece, 2013. "The value of business managers' ‘Information Technology’ competence," The Service Industries Journal, Taylor & Francis Journals, vol. 33(7-8), pages 720-733, May.
  22. Karim, Mohammed Shamsul & Nahar, Sharmin & Demirbag, Mehmet, 2022. "Resource-Based Perspective on ICT Use and Firm Performance: A Meta-analysis Investigating the Moderating Role of Cross-Country ICT Development Status," Technological Forecasting and Social Change, Elsevier, vol. 179(C).
  23. Zhao, Mengli & Yang, Jianjun & Shu, Chengli & Liu, Jinxin, 2021. "Sustainability orientation, the adoption of 3D printing technologies, and new product performance: A cross-institutional study of American and Indian firms," Technovation, Elsevier, vol. 101(C).
  24. Probir Kumar Banerjee & Louis C. Ma, 2012. "Routinisation of B2B E-commerce by small firms: A process perspective," Information Systems Frontiers, Springer, vol. 14(5), pages 1033-1046, December.
  25. Abhijith Anand & Rajeev Sharma & Rajiv Kohli, 2017. "What Influences Managerial Use of Business Analytic Systems? A Theory of Performance-Driven Search," Working Papers in Economics 17/12, University of Waikato.
  26. Prasad, Acklesh & Heales, Jon & Green, Peter, 2010. "A capabilities-based approach to obtaining a deeper understanding of information technology governance effectiveness: Evidence from IT steering committees," International Journal of Accounting Information Systems, Elsevier, vol. 11(3), pages 214-232.
  27. Bozga Liviu, 2015. "Information Technology And The Company Performance In The Sector Of Services," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 0, pages 127-133, July.
  28. Sinan Aral & Erik Brynjolfsson & Lynn Wu, 2012. "Three-Way Complementarities: Performance Pay, Human Resource Analytics, and Information Technology," Management Science, INFORMS, vol. 58(5), pages 913-931, May.
  29. Wu, Ing-Long & Chuang, Cheng-Hung & Hsu, Chien-Hua, 2014. "Information sharing and collaborative behaviors in enabling supply chain performance: A social exchange perspective," International Journal of Production Economics, Elsevier, vol. 148(C), pages 122-132.
  30. Kobelsky, Kevin & Larosiliere, Gregory & Plummer, Elizabeth, 2014. "The impact of information technology on performance in the not-for-profit sector," International Journal of Accounting Information Systems, Elsevier, vol. 15(1), pages 47-65.
  31. Patrick Afflerbach, 2015. "The Business Value of IT in Light of Prospect Theory," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 57(5), pages 299-310, October.
  32. Stefan Schweikl & Robert Obermaier, 2020. "Lessons from three decades of IT productivity research: towards a better understanding of IT-induced productivity effects," Management Review Quarterly, Springer, vol. 70(4), pages 461-507, November.
  33. Ali, Irfan, 2016. "The impact of ERP implementation on the financial performance of the firm : An empirical study," Other publications TiSEM 876506f5-1aed-4421-aa2c-0, Tilburg University, School of Economics and Management.
  34. Omesh Kini & Mo Shen & Jaideep Shenoy & Venkat Subramaniam, 2022. "Labor Unions and Product Quality Failures," Management Science, INFORMS, vol. 68(7), pages 5403-5440, July.
  35. Sinan Aral & Peter Weill, 2007. "IT Assets, Organizational Capabilities, and Firm Performance: How Resource Allocations and Organizational Differences Explain Performance Variation," Organization Science, INFORMS, vol. 18(5), pages 763-780, October.
  36. Danming Lin & Qiang Liang & Zongling Xu & Runtian Li & Weimin Xie, 2008. "Does knowledge management matter for information technology applications in China?," Asia Pacific Journal of Management, Springer, vol. 25(3), pages 489-507, September.
  37. Nam, Dalwoo & Lee, Junyeong & Lee, Heeseok, 2019. "Business analytics use in CRM: A nomological net from IT competence to CRM performance," International Journal of Information Management, Elsevier, vol. 45(C), pages 233-245.
  38. Juul Andersen, Torben, 2005. "The performance effect of computer-mediated communication and decentralized strategic decision making," Journal of Business Research, Elsevier, vol. 58(8), pages 1059-1067, August.
  39. Li, Gang & Yang, Hongjiao & Sun, Linyan & Sohal, Amrik S., 2009. "The impact of IT implementation on supply chain integration and performance," International Journal of Production Economics, Elsevier, vol. 120(1), pages 125-138, July.
  40. Yoshikuni, Adilson Carlos & Albertin, Alberto Luiz, 2017. "Capacidade dinâmica de TI e desempenho: Um estudo empírico do modelo BSC," RAE - Revista de Administração de Empresas, FGV-EAESP Escola de Administração de Empresas de São Paulo (Brazil), vol. 57(3), May.
  41. Yu-Kai Lin & Mingfeng Lin & Hsinchun Chen, 2019. "Do Electronic Health Records Affect Quality of Care? Evidence from the HITECH Act," Service Science, INFORMS, vol. 30(1), pages 306-318, March.
  42. Bashir, Sadaf & Sadowski, B. M., 2014. "General purpose technologies: A survey, a critique and future research directions," 25th European Regional ITS Conference, Brussels 2014 101443, International Telecommunications Society (ITS).
  43. Viswanath Venkatesh & Ritu Agarwal, 2006. "Turning Visitors into Customers: A Usability-Centric Perspective on Purchase Behavior in Electronic Channels," Management Science, INFORMS, vol. 52(3), pages 367-382, March.
  44. Polák, Petr, 2017. "The productivity paradox: A meta-analysis," Information Economics and Policy, Elsevier, vol. 38(C), pages 38-54.
  45. Rohit Aggarwal & David Kryscynski & Vishal Midha & Harpreet Singh, 2015. "Early to Adopt and Early to Discontinue: The Impact of Self-Perceived and Actual IT Knowledge on Technology Use Behaviors of End Users," Information Systems Research, INFORMS, vol. 26(1), pages 127-144, March.
  46. Stanislav Sendek, 2014. "Efficiency Evaluation of Hospitals in the Environment of the Slovak Republic," Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, Mendel University Press, vol. 62(4), pages 697-706.
  47. Tridas Mukhopadhyay & ParamVir Singh & Seung Hyun Kim, 2011. "Learning Curves of Agents with Diverse Skills in Information Technology-Enabled Physician Referral Systems," Information Systems Research, INFORMS, vol. 22(3), pages 586-605, September.
  48. Melissa A. Valentine & Tom Fangyun Tan & Bradley R. Staats & Amy C. Edmondson, 2019. "Fluid Teams and Knowledge Retrieval: Scaling Service Operations," Manufacturing & Service Operations Management, INFORMS, vol. 21(2), pages 346-360, May.
  49. Encarnación García-Sánchez & Víctor Jesús García-Morales & María Teresa Bolívar-Ramos, 2017. "The influence of top management support for ICTs on organisational performance through knowledge acquisition, transfer, and utilisation," Review of Managerial Science, Springer, vol. 11(1), pages 19-51, January.
  50. Eivor Oborn & Michael Barrett & Elizabeth Davidson, 2011. "Unity in Diversity: Electronic Patient Record Use in Multidisciplinary Practice," Information Systems Research, INFORMS, vol. 22(3), pages 547-564, September.
  51. Stanislav Sendek & Zuzana Svitálková & Katarína Angelovičová, 2015. "Efficiency Evaluation of Hospitals in the Environment of the Czech and Slovak Republic," Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, Mendel University Press, vol. 63(6), pages 2109-2118.
  52. Riris Shanti & Hermanto Siregar & Nimmi Zulbainarni & Tony, 2023. "Role of Digital Transformation on Digital Business Model Banks," Sustainability, MDPI, vol. 15(23), pages 1-25, November.
  53. Becker, Jan U. & Greve, Goetz & Albers, Sönke, 2009. "The impact of technological and organizational implementation of CRM on customer acquisition, maintenance, and retention," International Journal of Research in Marketing, Elsevier, vol. 26(3), pages 207-215.
  54. Hakeem Hammood Flayyih & Aws Saeed Mirdan & Abderrazek Hassan Elkhaldi, 2021. "Critical Success Factors Of Strategic Accounting Information System And It'S Relation With Strategic Decisions Effectiveness," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(1), pages 227-234, July.
  55. Abdalwali Lutfi & Saleh Nafeth Alkelani & Malak Akif Al-Khasawneh & Ahmad Farhan Alshira’h & Malek Hamed Alshirah & Mohammed Amin Almaiah & Mahmaod Alrawad & Adi Alsyouf & Mohamed Saad & Nahla Ibrahim, 2022. "Influence of Digital Accounting System Usage on SMEs Performance: The Moderating Effect of COVID-19," Sustainability, MDPI, vol. 14(22), pages 1-23, November.
  56. Cáudia Pinho & Mário Franco & Luis Mendes, 2022. "Influence of web portals on management support and university performance: an information quality perspective," Quality & Quantity: International Journal of Methodology, Springer, vol. 56(5), pages 3729-3749, October.
  57. Lunardi, Guilherme Lerch & Becker, João Luiz & Maçada, Antonio Carlos Gastaud & Dolci, Pietro Cunha, 2014. "The impact of adopting IT governance on financial performance: An empirical analysis among Brazilian firms," International Journal of Accounting Information Systems, Elsevier, vol. 15(1), pages 66-81.
  58. Joseph M. Ng’ang’a & Dishon Wanjere & Robert K.W. Egessa, 2015. "Influence of Technical Training on Organizational Performance of Sugar Industry in the South Nyanza Zone of Kenya," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 5(9), pages 106-124, September.
  59. León, Omar, 2018. "Relación directa y mediadora de las TIC sobre el rendimiento de la diversificación empresarial || Direct and Mediating Relationship of ICT on the Performance Diversification," Revista de Métodos Cuantitativos para la Economía y la Empresa = Journal of Quantitative Methods for Economics and Business Administration, Universidad Pablo de Olavide, Department of Quantitative Methods for Economics and Business Administration, vol. 25(1), pages 93-110, Junio.
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  63. T. Ravichandran & Simona Ileana Giura, 2019. "Knowledge Transfers in Alliances: Exploring the Facilitating Role of Information Technology," Information Systems Research, INFORMS, vol. 30(3), pages 726-744, September.
  64. Emanuele Gabriel Margherita & Alessio Maria Braccini, 2023. "Industry 4.0 Technologies in Flexible Manufacturing for Sustainable Organizational Value: Reflections from a Multiple Case Study of Italian Manufacturers," Information Systems Frontiers, Springer, vol. 25(3), pages 995-1016, June.
  65. Ilin, Vladimir & Ivetić, Jelena & Simić, Dragan, 2017. "Understanding the determinants of e-business adoption in ERP-enabled firms and non-ERP-enabled firms: A case study of the Western Balkan Peninsula," Technological Forecasting and Social Change, Elsevier, vol. 125(C), pages 206-223.
  66. Wu, Ing-Long & Chiu, Mai-Lun, 2018. "Examining supply chain collaboration with determinants and performance impact: Social capital, justice, and technology use perspectives," International Journal of Information Management, Elsevier, vol. 39(C), pages 5-19.
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  76. Koutroumpis, Pantelis & Leiponen, Aija & Thomas, Llewellyn D W, 2017. "The Young, the Old and the Innovative: The Impact of R&D on Firm Performance in ICT versus Other Sectors," ETLA Working Papers 51, The Research Institute of the Finnish Economy.
  77. Morteza Ghobakhloo & Sai Hong Tang, 2015. "Information system success among manufacturing SMEs: case of developing countries," Information Technology for Development, Taylor & Francis Journals, vol. 21(4), pages 573-600, October.
  78. Muhammad Hashim & Asfandyar Yousaf & Muhammad Jehangir & Samiullah Khan & Noor-ul-Hadi, 2012. "The Impact of Management Information System on the Overall Performance and Efficiency of the Workforce of the Accountant General (Peshawar). A Research Base Study," International Journal of Academic Research in Accounting, Finance and Management Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Accounting, Finance and Management Sciences, vol. 2(2), pages 166-181, April.
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