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Be patient : A longitudinal study on adoption and diffusion of information technology innovation in Dutch healthcare


  • Spanjers, R.


Three factors played an important role in the IT innovation alignment for the VBVS: economy, policy and technology. IT management played a crucial role in the alignment process of these factors. However, IT management still has an internal focus when it comes to IT innovations. At best, healthcare professionals are treated as customers, instead of the patients. When IT management realizes that the actual adoption and diffusion of IT innovations in healthcare is an expression of the intangible benefit it brings the patients... ... IT management can consider stimulating the adoption and diffusion of IT innovations by aligning the decision making process around the patients’ needs, and literally ‘be patient.’

Suggested Citation

  • Spanjers, R., 2012. "Be patient : A longitudinal study on adoption and diffusion of information technology innovation in Dutch healthcare," Other publications TiSEM 594c1680-fb6d-4396-aaf6-e, Tilburg University, School of Economics and Management.
  • Handle: RePEc:tiu:tiutis:594c1680-fb6d-4396-aaf6-e3224e308264
    Note: Dissertation

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    References listed on IDEAS

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    4. Sarv Devaraj & Rajiv Kohli, 2003. "Performance Impacts of Information Technology: Is Actual Usage the Missing Link?," Management Science, INFORMS, vol. 49(3), pages 273-289, March.
    5. Thakur, Ramendra & Hsu, Sonya H.Y. & Fontenot, Gwen, 2012. "Innovation in healthcare: Issues and future trends," Journal of Business Research, Elsevier, vol. 65(4), pages 562-569.
    6. Hofstede, Geert, 1981. "Management control of public and not-for-profit activities," Accounting, Organizations and Society, Elsevier, vol. 6(3), pages 193-211, July.
    7. Erik Brynjolfsson & Lorin Hitt, 1996. "Paradox Lost? Firm-Level Evidence on the Returns to Information Systems Spending," Management Science, INFORMS, vol. 42(4), pages 541-558, April.
    8. Rockart, John F. (John Fralick), 1982. "The changing role of the information systems executive : a critical success factors perspective," Working papers 1297-82. Report (Alfred P, Massachusetts Institute of Technology (MIT), Sloan School of Management.
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    1. Pluyter, J.R., 2012. "Designing immersive surgical training against information technology-related overload in the operating room," Other publications TiSEM d48c5727-92fd-41b1-be5d-5, Tilburg University, School of Economics and Management.

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