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Technologies De L'Information Et Performance Organisationnelle : Différentes Approches D'Évaluation

  • Moez Bellaaj

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    (isaeg - ISAEG)

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    Dés le début des années 1980, les chercheurs ont étudié la relation entre les investissements en technologie de l'information (TI) et la performance organisationnelle. Les résultats de leurs travaux ont abouti à des conclusions mitigées et parfois contradictoires. Même si la littérature est pleine de tentatives de réponse, les résultats produits sont peu concluants et ne débouchent que sur peu de résultats incontestés. Pour arriver à mieux situer les contributions des technologies de l'information et leurs impacts sur la performance des entreprises, une synthèse de la littérature nous a permis d'identifier six approches d'évaluation des TI.

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    File URL: http://halshs.archives-ouvertes.fr/docs/00/52/23/42/PDF/p45.pdf
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    Paper provided by HAL in its series Post-Print with number halshs-00522342.

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    Date of creation: May 2008
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    Publication status: Published - Presented, LA COMPTABILITE, LE CONTRÔLE ET L'AUDIT ENTRE CHANGEMENT ET STABILITE, 2008, France
    Handle: RePEc:hal:journl:halshs-00522342
    Note: View the original document on HAL open archive server: http://halshs.archives-ouvertes.fr/halshs-00522342/en/
    Contact details of provider: Web page: https://hal.archives-ouvertes.fr/

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    1. Margaret A. Peteraf & Jay B. Barney, 2003. "Unraveling the resource-based tangle," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 24(4), pages 309-323.
    2. Sarv Devaraj & Rajiv Kohli, 2003. "Performance Impacts of Information Technology: Is Actual Usage the Missing Link?," Management Science, INFORMS, vol. 49(3), pages 273-289, March.
    3. Berndt, Ernst R. & Morrison, Catherine J., 1992. "High-tech capital formation and economic performance in U.S. manufacturing industries : an exploratory analysis," Working papers 3419-92., Massachusetts Institute of Technology (MIT), Sloan School of Management.
    4. Erik Brynjolfsson & Lorin Hitt, 1996. "Paradox Lost? Firm-Level Evidence on the Returns to Information Systems Spending," Management Science, INFORMS, vol. 42(4), pages 541-558, April.
    5. Koski, Heli, 1999. "The implications of network use, production network externalities and public networking programmes for firm's productivity," Research Policy, Elsevier, vol. 28(4), pages 423-439, April.
    6. Blake Ives & Margrethe H. Olson, 1984. "User Involvement and MIS Success: A Review of Research," Management Science, INFORMS, vol. 30(5), pages 586-603, May.
    7. Robert W. Zmud, 1979. "Individual Differences and MIS Success: A Review of the Empirical Literature," Management Science, INFORMS, vol. 25(10), pages 966-979, October.
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