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Exploring the impact of RFID technology and the EPC network on mobile B2B eCommerce: A case study in the retail industry

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  • Fosso Wamba, Samuel
  • Lefebvre, Louis A.
  • Bendavid, Ygal
  • Lefebvre, Élisabeth

Abstract

The main objective of this article is to provide some insights into radio frequency identification (RFID) technology and the electronic product code (EPC) network and investigates their impacts on mobile B2B eCommerce. Based on empirical data gathered from interrelated firms of a supply chain, several scenarios integrating the RFID-EPC network have been tested in a pilot project and evaluated. Through a business process approach, our results indicate that (i) this approach seems appropriate to capture the potential of the RFID-EPC network; (ii) the RFID-EPC network can improve the "shipping," "receiving," and "put-away" processes; (iii) these technologies can cancel, automate, or automatically trigger some business processes; (iv) they foster a higher level of information sharing/synchronization between supply chain members; and (v) they require to be integrated in a wider strategy.

Suggested Citation

  • Fosso Wamba, Samuel & Lefebvre, Louis A. & Bendavid, Ygal & Lefebvre, Élisabeth, 2008. "Exploring the impact of RFID technology and the EPC network on mobile B2B eCommerce: A case study in the retail industry," International Journal of Production Economics, Elsevier, vol. 112(2), pages 614-629, April.
    • Handle: RePEc:eee:proeco:v:112:y:2008:i:2:p:614-629
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    Cited by:

    1. Becker, Jörg & Vilkov, Lev & Weiß, Burkhard & Winkelmann, Axel, 2010. "A model based approach for calculating the process driven business value of RFID investments," International Journal of Production Economics, Elsevier, vol. 127(2), pages 358-371, October.
    2. Yazici, Hulya Julie, 2014. "An exploratory analysis of hospital perspectives on real time information requirements and perceived benefits of RFID technology for future adoption," International Journal of Information Management, Elsevier, vol. 34(5), pages 603-621.
    3. Ngai, Eric W.T. & Cheung, Bernard K.S. & Lam, S.S. & Ng, C.T., 2014. "RFID value in aircraft parts supply chains: A case study," International Journal of Production Economics, Elsevier, vol. 147(PB), pages 330-339.
    4. Fosso Wamba, Samuel & Anand, Abhijith & Carter, Lemuria, 2013. "A literature review of RFID-enabled healthcare applications and issues," International Journal of Information Management, Elsevier, vol. 33(5), pages 875-891.
    5. Gunasekaran, Angappa & McGaughey, Ronald E. & Ngai, Eric W.T. & Rai, Bharatendra K., 2009. "E-Procurement adoption in the Southcoast SMEs," International Journal of Production Economics, Elsevier, vol. 122(1), pages 161-175, November.
    6. Li, Gang & Yang, Hongjiao & Sun, Linyan & Sohal, Amrik S., 2009. "The impact of IT implementation on supply chain integration and performance," International Journal of Production Economics, Elsevier, vol. 120(1), pages 125-138, July.
    7. Bottani, Eleonora & Montanari, Roberto & Volpi, Andrea, 2010. "The impact of RFID and EPC network on the bullwhip effect in the Italian FMCG supply chain," International Journal of Production Economics, Elsevier, vol. 124(2), pages 426-432, April.
    8. Lee, In & Lee, Byoung-Chan, 2010. "An investment evaluation of supply chain RFID technologies: A normative modeling approach," International Journal of Production Economics, Elsevier, vol. 125(2), pages 313-323, June.
    9. Ionica Oncioiu & Ovidiu Constantin Bunget & Mirela Cătălina Türkeș & Sorinel Căpușneanu & Dan Ioan Topor & Attila Szora Tamaș & Ileana-Sorina Rakoș & Mihaela Ștefan Hint, 2019. "The Impact of Big Data Analytics on Company Performance in Supply Chain Management," Sustainability, MDPI, vol. 11(18), pages 1-22, September.
    10. Montecchi, Matteo & Plangger, Kirk & West, Douglas C., 2021. "Supply chain transparency: A bibliometric review and research agenda," International Journal of Production Economics, Elsevier, vol. 238(C).
    11. Coronado Mondragon, Adrian E. & Lalwani, Chandra S. & Coronado Mondragon, Etienne S. & Coronado Mondragon, Christian E., 2009. "Facilitating multimodal logistics and enabling information systems connectivity through wireless vehicular networks," International Journal of Production Economics, Elsevier, vol. 122(1), pages 229-240, November.
    12. Sarac, Aysegul & Absi, Nabil & Dauzère-Pérès, Stéphane, 2010. "A literature review on the impact of RFID technologies on supply chain management," International Journal of Production Economics, Elsevier, vol. 128(1), pages 77-95, November.
    13. Wong, W.K. & Leung, S.Y.S. & Guo, Z.X. & Zeng, X.H. & Mok, P.Y., 2012. "Intelligent product cross-selling system with radio frequency identification technology for retailing," International Journal of Production Economics, Elsevier, vol. 135(1), pages 308-319.
    14. Doetzer, Mathias, 2020. "The role of national culture on supply chain visibility: Lessons from Germany, Japan, and the USA," International Journal of Production Economics, Elsevier, vol. 230(C).
    15. Shin, Seungjae & Eksioglu, Burak, 2015. "An empirical study of RFID productivity in the U.S. retail supply chain," International Journal of Production Economics, Elsevier, vol. 163(C), pages 89-96.
    16. Kalaiarasan, Ravi & Olhager, Jan & Agrawal, Tarun Kumar & Wiktorsson, Magnus, 2022. "The ABCDE of supply chain visibility: A systematic literature review and framework," International Journal of Production Economics, Elsevier, vol. 248(C).
    17. Chakravorty, Satya S., 2009. "Improving distribution operations: Implementation of material handling systems," International Journal of Production Economics, Elsevier, vol. 122(1), pages 89-106, November.
    18. Véronneau, Simon & Roy, Jacques, 2009. "RFID benefits, costs, and possibilities: The economical analysis of RFID deployment in a cruise corporation global service supply chain," International Journal of Production Economics, Elsevier, vol. 122(2), pages 692-702, December.
    19. Samuel Fosso Wamba & Akemi Takeoka Chatfield, 2011. "The impact of RFID technology on warehouse process innovation: A pilot project in the TPL industry," Information Systems Frontiers, Springer, vol. 13(5), pages 693-706, November.
    20. Masoud Shakiba & Azam Zavvari & Nader Aleebrahim & Mandeep Jit Singh, 2016. "Evaluating the academic trend of RFID technology based on SCI and SSCI publications from 2001 to 2014," Scientometrics, Springer;Akadémiai Kiadó, vol. 109(1), pages 591-614, October.
    21. Keating, Byron W. & Coltman, Tim & Fosso-Wamba, Samuel & Baker, Valerie, 2009. "Unpacking the RFID investment decision," MPRA Paper 40507, University Library of Munich, Germany.

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