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Social web knowledge sharing and innovation performance in knowledge-intensive manufacturing SMEs

Author

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  • Pedro Soto-Acosta

    (University of Murcia)

  • Simona Popa

    (University of Murcia)

  • Daniel Palacios-Marqués

    (Polytechnic University of Valencia)

Abstract

This paper develops an integrative research model to assess the effect of different factors on social web knowledge sharing and its effect on innovation performance in manufacturing small and medium-sized enterprises (SMEs). In addition, this study analyzes whether social web knowledge sharing may be a mediator in the relationship between human resource (HR) practices and innovation performance. The proposed research model and its associated hypotheses were tested by using partial least squares structural equation modeling on a dataset of manufacturing SMEs. This study contributes to research seeking to understand the factors affecting social web knowledge sharing by demonstrating that technological and organizational factors have greater impact than environmental factors on social web knowledge sharing. It also contributes to research by exploring the indirect effects of the social influence of HR practices on organizational innovation performance by offering evidence on the mediating effect of social web knowledge sharing in the relationship between HR practices and organizational innovation performance in manufacturing SMEs.

Suggested Citation

  • Pedro Soto-Acosta & Simona Popa & Daniel Palacios-Marqués, 2017. "Social web knowledge sharing and innovation performance in knowledge-intensive manufacturing SMEs," The Journal of Technology Transfer, Springer, vol. 42(2), pages 425-440, April.
    • Handle: RePEc:kap:jtecht:v:42:y:2017:i:2:d:10.1007_s10961-016-9498-z
    DOI: 10.1007/s10961-016-9498-z
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    Cited by:

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    2. Tamara Rodríguez-González & Mercedes Villanueva-Flores & Mariluz Fernández-Alles & Mirta Díaz-Fernández, 2021. "Are Spanish TTOs Prepared to Innovation in a COVID Context?," Sustainability, MDPI, vol. 13(16), pages 1-20, August.
    3. Susanne Durst & Samuel Foli & Ingi Runar Edvardsson, 2024. "A systematic literature review on knowledge management in SMEs: current trends and future directions," Management Review Quarterly, Springer, vol. 74(1), pages 263-288, February.
    4. Mazzucchelli, Alice & Chierici, Roberto & Tortora, Debora & Fontana, Stefano, 2021. "Innovation capability in geographically dispersed R&D teams: The role of social capital and IT support," Journal of Business Research, Elsevier, vol. 128(C), pages 742-751.
    5. Muhammad Wassem & Sajjad Ahmad Baig & Muhammad Abrar & Muhammad Hashim & Muhammad Zia-Ur-Rehman & Usman Awan & Fiza Amjad & Yasir Nawab, 2019. "Impact of Capacity Building and Managerial Support on Employees’ Performance: The Moderating Role of Employees’ Retention," SAGE Open, , vol. 9(3), pages 21582440198, July.
    6. Gustavo Dambiski Gomes de Carvalho & Luis Mauricio Martins de Resende & Joseane Pontes & Hélio Gomes de Carvalho & Leozenir Mendes Betim, 2021. "Innovation and Management in MSMEs: A Literature Review of Highly Cited Papers," SAGE Open, , vol. 11(4), pages 21582440211, October.
    7. Arslan, Ahmad & Haapanen, Lauri & Ahokangas, Petri & Naughton, Sean, 2021. "Multicultural R&D team operations in high-tech SMEs: Role of team task environment and individual team members’ personal experiences," Journal of Business Research, Elsevier, vol. 128(C), pages 661-672.
    8. Hanna Rydehell & Anders Isaksson & Hans Löfsten, 2019. "Business networks and localization effects for new Swedish technology-based firms’ innovation performance," The Journal of Technology Transfer, Springer, vol. 44(5), pages 1547-1576, October.
    9. Lima Nasrin Eni, 2022. "Mediating Role of Knowledge Sharing in the Nexus among Human Capital, IT Capability, Transactional Leadership and Innovation Performance: Empirical Evidence from Bangladeshi Telecommunication Sector," International Journal of Science and Business, IJSAB International, vol. 9(1), pages 1-17.
    10. Al-Emran, Mostafa & Mezhuyev, Vitaliy & Kamaludin, Adzhar & Shaalan, Khaled, 2018. "The impact of knowledge management processes on information systems: A systematic review," International Journal of Information Management, Elsevier, vol. 43(C), pages 173-187.
    11. Xie, Xuemei & Wu, Yonghui & Devece, Carlos, 2022. "Is collaborative innovation a double-edged sword for firms? The contingent role of ambidextrous learning and TMT shared vision," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    12. Al-Emran, Mostafa & Mezhuyev, Vitaliy & Kamaludin, Adzhar, 2020. "Towards a conceptual model for examining the impact of knowledge management factors on mobile learning acceptance," Technology in Society, Elsevier, vol. 61(C).
    13. Yaya Sun & Tao Wang & Xin Gu, 2019. "A Sustainable Development Perspective on Cooperative Culture, Knowledge Flow, and Innovation Network Governance Performance," Sustainability, MDPI, vol. 11(21), pages 1-17, November.
    14. Cheng, Colin C.J. & Shiu, Eric C., 2020. "What makes social media-based supplier network involvement more effective for new product performance? The role of network structure," Journal of Business Research, Elsevier, vol. 118(C), pages 299-310.
    15. Shan Shan The, 2021. "Tapping the Power of Social Media on Innovation Performance," GATR Journals gjbssr592, Global Academy of Training and Research (GATR) Enterprise.
    16. Al-Tal Mohammad Jaber Yousef & Emeagwali Okechukwu Lawrence, 2019. "Knowledge-based HR Practices and Innovation in SMEs," Organizacija, Sciendo, vol. 52(1), pages 6-21, February.
    17. Shiaw Tong Ha & May Chiun Lo & Mohamad Kadim Suaidi & Abang Azlan Mohamad & Zaidi Bin Razak, 2021. "Knowledge Management Process, Entrepreneurial Orientation, and Performance in SMEs: Evidence from an Emerging Economy," Sustainability, MDPI, vol. 13(17), pages 1-15, August.
    18. Zahid Shafait & Zhu Yuming & Natanya Meyer & Włodzimierz Sroka, 2021. "Emotional Intelligence, Knowledge Management Processes and Creative Performance: Modelling the Mediating Role of Self-Directed Learning in Higher Education," Sustainability, MDPI, vol. 13(5), pages 1-18, March.
    19. Deng Yongtao, 2021. "Influence of Social Media on Enterprise Knowledge Sharing Based on Social Network Analysis," Entrepreneurship Research Journal, De Gruyter, vol. 11(2), pages 99-118, April.

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    More about this item

    Keywords

    Social web; Social media; Knowledge management; Technology; Innovation performance; SMEs;
    All these keywords.

    JEL classification:

    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management
    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives

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