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Digital transformation and customer value creation in Made in Italy SMEs: A dynamic capabilities perspective

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  1. Idiano D'Adamo & Edouard Nicolas Rossi, 2025. "Impact of regional investment on the sustainable development goals: A group analysis of economic and territorial development," Sustainable Development, John Wiley & Sons, Ltd., vol. 33(2), pages 1816-1834, April.
  2. Tianchu Feng & Andrea Appolloni & Jiayu Chen, 2024. "How does corporate digital transformation affect carbon productivity? Evidence from Chinese listed companies," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 26(12), pages 31425-31445, December.
  3. Liukai Wang & Caiting Wang & Larisa Yarovaya & Heshu Huang, 2024. "Trade credit and corporate digital transformation: The role of managerial ability," The Financial Review, Eastern Finance Association, vol. 59(3), pages 779-806, August.
  4. Hang T. T. Nguyen & Hanh Song Thi Pham & Susan Freeman, 2023. "Dynamic capabilities in tourism businesses: antecedents and outcomes," Review of Managerial Science, Springer, vol. 17(5), pages 1645-1680, July.
  5. Andrea Runfola & Giulia Monteverde & Antonio Picciotti, 2024. "Local value creation for developing business relationships: An SME case study in the pasta industry," Italian Journal of Marketing, Springer, vol. 2024(2), pages 177-196, June.
  6. Guanqiao Zhang & Tao Wang & Yuhan Wang & Shuai Zhang & Wenhao Lin & Zixin Dou & Haitao Du, 2023. "Study on the Influencing Factors of Digital Transformation of Construction Enterprises from the Perspective of Dual Effects—A Hybrid Approach Based on PLS-SEM and fsQCA," Sustainability, MDPI, vol. 15(7), pages 1-22, April.
  7. Fang, Mingyue & Nie, Huihua & Shen, Xinyi, 2023. "Can enterprise digitization improve ESG performance?," Economic Modelling, Elsevier, vol. 118(C).
  8. Khurana, Indu & Dutta, Dev K. & Singh Ghura, Amarpreet, 2022. "SMEs and digital transformation during a crisis: The emergence of resilience as a second-order dynamic capability in an entrepreneurial ecosystem," Journal of Business Research, Elsevier, vol. 150(C), pages 623-641.
  9. Long Xue & Qianyu Zhang & Xuemang Zhang & Chengyu Li, 2022. "Can Digital Transformation Promote Green Technology Innovation?," Sustainability, MDPI, vol. 14(12), pages 1-20, June.
  10. Chuks Otioma, 2023. "IT Capability, Organisational Learning and Innovation Performance of Firms in Kenya," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 14(3), pages 3489-3517, September.
  11. Zhang Xiufan & Fan Decheng, 2024. "Research on Digital Transformation and Organizational Innovation of Manufacturing Firms Based on Knowledge Field," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(4), pages 15860-15903, December.
  12. Xiao-Hui Xin & Guo-Li Ou & Ruo-Yu Zhu, 2023. "Does the Opening of High-Speed Railway Promote Corporate Digital Transformation?," Sustainability, MDPI, vol. 15(8), pages 1-24, April.
  13. Dai, Yixin & Zhao, Xiaoying & Yang, Juhua & Chen, Hao, 2024. "How does manufacturing servitization effect global value chain upgrading? Tests based on the dual perspectives of “participation” and “division position”," Economic Analysis and Policy, Elsevier, vol. 81(C), pages 709-723.
  14. Xu, Meng & Yang, Zhonghai & Lin, Yu-En & Li, Gaobo, 2024. "Maturity mismatched investment, digital financial inclusion, and digital orientation: Evidence from China," International Review of Financial Analysis, Elsevier, vol. 91(C).
  15. Plekhanov, Dmitry & Franke, Henrik & Netland, Torbjørn H., 2023. "Digital transformation: A review and research agenda," European Management Journal, Elsevier, vol. 41(6), pages 821-844.
  16. Chueh, Hao-En & Huang, Duen-Huang, 2023. "Usage intention model of digital assessment systems," Journal of Business Research, Elsevier, vol. 156(C).
  17. Zhang, Xiaoxing & Gao, Changyuan & Zhang, Shuchen, 2022. "The niche evolution of cross-boundary innovation for Chinese SMEs in the context of digital transformation——Case study based on dynamic capability," Technology in Society, Elsevier, vol. 68(C).
  18. Adah-Kole Emmanuel Onjewu & Sundas Hussain & Mohamed Yacine Haddoud, 2022. "The Interplay of E-commerce, Resilience and Exports in the Context of COVID-19," Information Systems Frontiers, Springer, vol. 24(4), pages 1209-1221, August.
  19. Wang, Sai & Wen, Wen & Niu, Yuhao & Li, Xin, 2024. "Digital transformation and corporate labor investment efficiency," Emerging Markets Review, Elsevier, vol. 59(C).
  20. Scheuer, Luca Joachim & Thaler, Julia, 2023. "How do dynamic capabilities affect performance? A systematic review of mediators," European Management Journal, Elsevier, vol. 41(6), pages 914-931.
  21. Oliveira, Fabio & Kakabadse, Nada & Khan, Nadeem, 2022. "Board engagement with digital technologies: A resource dependence framework," Journal of Business Research, Elsevier, vol. 139(C), pages 804-818.
  22. Ashutosh Samadhiya & Anil Kumar & Jose Arturo Garza-Reyes, 2023. "Circular and Digital Systems in SMEs: An Assessment of the Past and Present Literature for Future Research Directions," International Journal of Global Business and Competitiveness, Springer, vol. 18(2), pages 114-127, December.
  23. Luo, Jiayi & Pan, Yukun & Guo, Mengmeng, 2024. "CEO's early-life earthquake experience and enterprise digitization," Finance Research Letters, Elsevier, vol. 69(PA).
  24. Zhang, Bing-bing & Wang, Yuan & Chen, Yue & Zhou, Junting, 2024. "Digital transformation by firms and the cleanliness of China's export products," Energy Economics, Elsevier, vol. 134(C).
  25. Zheng Bing & Yuan Yuqing & Li Huizhuan & Jiang Yihan, 2023. "A study of digital transformation and MSMEs performance from a spatial perspective: Evidence from China," Journal of Economics and Management, Sciendo, vol. 45(1), pages 319-343, January.
  26. Daronco, Everaldo Luis & Silva, Diego S. & Seibel, Martina Konzen & Cortimiglia, Marcelo Nogueira, 2023. "A new framework of firm-level innovation capability: A propensity–ability perspective," European Management Journal, Elsevier, vol. 41(2), pages 236-250.
  27. Nadia Zahoor & Huda Khan & Zaheer Khan & Pervaiz Akhtar, 2024. "Responsible innovation in emerging markets’ SMEs: The role of alliance learning and absorptive capacity," Asia Pacific Journal of Management, Springer, vol. 41(3), pages 1175-1209, September.
  28. liu, Zhizhong & Ju, Bin, 2023. "Network infrastructure construction and heterogeneous enterprise innovation quasi-natural experiment based on “Broadband China”," Information Economics and Policy, Elsevier, vol. 65(C).
  29. Ghafoori, Arman & Gupta, Manjul & Merhi, Mohammad I. & Gupta, Samrat & Shore, Adam P., 2024. "Toward the role of organizational culture in data-driven digital transformation," International Journal of Production Economics, Elsevier, vol. 271(C).
  30. Cong Cheng & Hongfang Cui, 2024. "Combining digital and legacy technologies: firm digital transformation strategies—evidence from Chinese manufacturing companies," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-14, December.
  31. Li, Longda, 2024. "The environmental spillovers of buyers' digital transformation: Evidence from China," Technological Forecasting and Social Change, Elsevier, vol. 209(C).
  32. Jiang, Kangqi & Du, Xinyi & Chen, Zhongfei, 2022. "Firms' digitalization and stock price crash risk," International Review of Financial Analysis, Elsevier, vol. 82(C).
  33. Yingyu Chen & Jun Ren, 2025. "How does digital transformation improve ESG performance? Empirical research from 396 enterprises," International Entrepreneurship and Management Journal, Springer, vol. 21(1), pages 1-24, December.
  34. Menten, Steffi & Smits, Armand & Kok, Robert A.W. & Lauche, Kristina & van Gils, Maarten, 2025. "External resourcing for digital innovation in manufacturing SMEs," Technovation, Elsevier, vol. 140(C).
  35. Liu, Ju & Vigren, Olli, 2024. "Managing Digital Transformation for Innovation: A Multi-Level and Multi-Dimensional Integrated Model for Managers," Papers in Innovation Studies 2024/18, Lund University, CIRCLE - Centre for Innovation Research.
  36. Xiao Han & Yang Zheng, 2022. "Driving Elements of Enterprise Digital Transformation Based on the Perspective of Dynamic Evolution," Sustainability, MDPI, vol. 14(16), pages 1-19, August.
  37. Liping Liu & Lichuan Cui & Qian Han & Chunyu Zhang, 2024. "The impact of digital capabilities and dynamic capabilities on business model innovation: the moderating effect of organizational inertia," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-10, December.
  38. Ancín, María & Pindado, Emilio & Sánchez, Mercedes, 2022. "New trends in the global digital transformation process of the agri-food sector: An exploratory study based on Twitter," Agricultural Systems, Elsevier, vol. 203(C).
  39. Zahoor, Nadia & Zopiatis, Anastasios & Adomako, Samuel & Lamprinakos, Grigorios, 2023. "The micro-foundations of digitally transforming SMEs: How digital literacy and technology interact with managerial attributes," Journal of Business Research, Elsevier, vol. 159(C).
  40. Li, Min & Liu, Na & Kou, Aiju & Chen, Wenchuan, 2023. "Customer concentration and digital transformation," International Review of Financial Analysis, Elsevier, vol. 89(C).
  41. Marc Dressler, 2023. "Sustainable Business Model Design: A Multi-Case Approach Exploring Generic Strategies and Dynamic Capabilities on the Example of German Wine Estates," Sustainability, MDPI, vol. 15(5), pages 1-19, February.
  42. Marino-Romero, Jorge Alberto & Palos-Sánchez, Pedro R. & Velicia-Martín, Félix, 2024. "Evolution of digital transformation in SMEs management through a bibliometric analysis," Technological Forecasting and Social Change, Elsevier, vol. 199(C).
  43. Chen, Zhongfei & Xiao, Yu & Jiang, Kangqi, 2023. "The impact of tax reform on firms' digitalization in China," Technological Forecasting and Social Change, Elsevier, vol. 187(C).
  44. Heidemann, Gerrit & Schmidt, Sascha L. & von der Gracht, Heiko A. & Beiderbeck, Daniel, 2024. "The impact of the metaverse on the future business of professional football clubs – A prospective study," Technological Forecasting and Social Change, Elsevier, vol. 208(C).
  45. Vuchkovski, Davor & Zalaznik, Maja & Mitręga, Maciej & Pfajfar, Gregor, 2023. "A look at the future of work: The digital transformation of teams from conventional to virtual," Journal of Business Research, Elsevier, vol. 163(C).
  46. Maref M. F. Alokshe & Muri Wole Adedokun & Kolawole Iyiola, 2025. "Advanced manufacturing technologies, strategic agility, business network and sustained competitive performance: an empirical evidence from an emerging economy," Palgrave Communications, Palgrave Macmillan, vol. 12(1), pages 1-16, December.
  47. Alfonso Pellegrino & Masato Abe, 2023. "Leveraging Social Media for SMEs: Findings from a Bibliometric Review," Sustainability, MDPI, vol. 15(8), pages 1-15, April.
  48. Olusegun Sadiq & Dieu Hack-Polay & Ted Fuller & Mahfuzur Rahman, 2022. "Barriers to the Effective Integration of Developed ICT for SMEs in Rural NIGERIA," Businesses, MDPI, vol. 2(4), pages 1-26, November.
  49. Chima Azubuike & Aumbur Kwaghter Sule & Peter Adeyemo Adepoju & Ugochukwu Francis Ikwuanusi & Chinekwu Somtochukwu Odionu, 2024. "Enhancing Small and Medium-Sized Enterprises (SMEs) Growth through Digital Transformation and Process Optimization: Strategies for Sustained Success," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 11(12), pages 890-900, December.
  50. Yating Ding & Xudong Wang & Lin Wu, 2025. "Environmental tax law and greenwashing: the moderating role of digitization," Palgrave Communications, Palgrave Macmillan, vol. 12(1), pages 1-15, December.
  51. Feimei Liao & Yaoyao Hu & Yinghao Sun & Songqin Ye, 2024. "Does digital empowerment affect corporate green investment efficiency?," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 26(9), pages 23085-23111, September.
  52. Changling Sun & Ziang Lin & Marek Vochozka & Zuzana Vincúrová, 2022. "Digital transformation and corporate cash holdings in China’s A-share listed companies," Oeconomia Copernicana, Institute of Economic Research, vol. 13(4), pages 1081-1116, December.
  53. Zhou, Zhongsheng & Li, Zhuo, 2023. "Corporate digital transformation and trade credit financing," Journal of Business Research, Elsevier, vol. 160(C).
  54. Jaisy Aghniarahim Putritamara & Budi Hartono & Hery Toiba & Hamidah Nayati Utami & Moh Shadiqur Rahman & Dewi Masyithoh, 2023. "Do Dynamic Capabilities and Digital Transformation Improve Business Resilience during the COVID-19 Pandemic? Insights from Beekeeping MSMEs in Indonesia," Sustainability, MDPI, vol. 15(3), pages 1-21, January.
  55. Xiaoyan Teng & Zhong Wu & Feng Yang, 2022. "Research on the Relationship between Digital Transformation and Performance of SMEs," Sustainability, MDPI, vol. 14(10), pages 1-17, May.
  56. Daniela Roxana Vuță & Eliza Nichifor & Ioana Bianca Chițu & Gabriel Brătucu, 2022. "Digital Transformation—Top Priority in Difficult Times: The Case Study of Romanian Micro-Enterprises and SMEs," Sustainability, MDPI, vol. 14(17), pages 1-14, August.
  57. Abhishek Tripathi, 2024. "Mapping the digitalization in SMEs of Middle East region: trends and insights from bibliometric analysis," Future Business Journal, Springer, vol. 10(1), pages 1-16, December.
  58. Bai, Zonghang & Ban, Yuanhao & Hu, Haifeng, 2024. "Banking competition and digital transformation," Finance Research Letters, Elsevier, vol. 61(C).
  59. Zahid Yousaf & Mosab I. Tabash & Abdelmohsen A. Nassani & Mohamed Haffar, 2023. "How Small and Medium Enterprises Achieve Innovation Performance? An Investigation of Influential Factors," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 14(3), pages 3395-3408, September.
  60. Singh, Shiwangi & Sharma, Meenakshi & Dhir, Sanjay, 2021. "Modeling the effects of digital transformation in Indian manufacturing industry," Technology in Society, Elsevier, vol. 67(C).
  61. Verdeş Cătălin-Alexandru & Mironescu Alexandra-Andreea & Mazăre Mădălina, 2024. "The Impact of Digitalization on the Economic Performance of SMEs in the European Union: A 2022 Analysis," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 18(1), pages 3586-3596.
  62. Xuejun Jin & Xiao Pan, 2023. "Government Attention, Market Competition and Firm Digital Transformation," Sustainability, MDPI, vol. 15(11), pages 1-27, June.
  63. Youliang Yan & Maochuan Wang & Jieji Lai, 2024. "Does corporate digitalization promote labor investment efficiency? Evidence from Chinese listed companies," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-16, December.
  64. Tortora, Debora & Chierici, Roberto & Farina Briamonte, Massimiliano & Tiscini, Riccardo, 2021. "‘I digitize so I exist’. Searching for critical capabilities affecting firms’ digital innovation," Journal of Business Research, Elsevier, vol. 129(C), pages 193-204.
  65. Muhammad Kashif & Chen Pinglu & Saif Ullah & Mubasher Zaman, 2024. "Evaluating the influence of financial technology (FinTech) on sustainable finance: a comprehensive global analysis," Financial Markets and Portfolio Management, Springer;Swiss Society for Financial Market Research, vol. 38(1), pages 123-155, March.
  66. Yang, Hefan & Liu, Xilu & Meng, Yao & Feng, Baoyi & Chen, Zhijun, 2024. "Digital transformation and the allocation of decision-making rights within business groups – Empirical evidence from China," Journal of Business Research, Elsevier, vol. 179(C).
  67. Thees, Hannes & Störmann, Elina & Thiele, Franziska & Olbrich, Natalie, 2021. "Shaping digitalization among German tourism service providers: Processes and implications," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 7, pages 3-15.
  68. Liu, Yaobin & Hu, Sheng & Wang, Chenchen, 2024. "The green innovation spillover effect of enterprise digital transformation: Based on supply chain perspective," Economic Analysis and Policy, Elsevier, vol. 84(C), pages 1381-1393.
  69. Duan, Yu & Xi, Bin & Xu, Xin & Xuan, Siyuan, 2024. "The impact of government subsidies on green innovation performance in new energy enterprises: A digital transformation perspective," International Review of Economics & Finance, Elsevier, vol. 94(C).
  70. Vincenzo Scafarto & Tamanna Dalwai & Federica Ricci & Gaetano della Corte, 2023. "Digitalization and Firm Financial Performance in Healthcare: The Mediating Role of Intellectual Capital Efficiency," Sustainability, MDPI, vol. 15(5), pages 1-16, February.
  71. Meier, Andrea & Eller, Robert & Peters, Mike, 2025. "Creating competitiveness in incumbent small- and medium-sized enterprises: A revised perspective on digital transformation," Journal of Business Research, Elsevier, vol. 186(C).
  72. Geng, Yong & Xiang, Xiaojian & Zhang, Guosheng & Li, Xue, 2024. "Digital transformation along the supply chain: Spillover effects from vertical partnerships," Journal of Business Research, Elsevier, vol. 183(C).
  73. Jacob Owenga & Rayviscic Mutinda & Isabella Mapelu, 2024. "Moderating Effect of Government Policies and Regulations on the Relationship between Diversification Strategies and Organizational Performance among Star Rated Hotels in the Kenyan Coast," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(1), pages 866-880, January.
  74. Brewis, Claire & Dibb, Sally & Meadows, Maureen, 2023. "Leveraging big data for strategic marketing: A dynamic capabilities model for incumbent firms," Technological Forecasting and Social Change, Elsevier, vol. 190(C).
  75. Fang, Yinhai & Liu, Zhihui, 2025. "Can digital finance enhance enterprise research and development innovation? The mediating role of dual consumption behavior transformation," Finance Research Letters, Elsevier, vol. 71(C).
  76. Bernardo Henrique Leso & Marcelo Nogueira Cortimiglia & Antonio Ghezzi & Vinicius Minatogawa, 2024. "Exploring digital transformation capability via a blended perspective of dynamic capabilities and digital maturity: a pattern matching approach," Review of Managerial Science, Springer, vol. 18(4), pages 1149-1187, April.
  77. Annosi, Maria Carmela & Capo, Francesca & Appio, Francesco Paolo & Bedetti, Ivan, 2023. "Unveiling micro-foundations of digital transformation: Cognitive models, routines, and organizational structures in agri-food SMEs," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
  78. Ye, Fei & Liu, Ke & Li, Lixu & Lai, Kee-Hung & Zhan, Yuanzhu & Kumar, Ajay, 2022. "Digital supply chain management in the COVID-19 crisis: An asset orchestration perspective," International Journal of Production Economics, Elsevier, vol. 245(C).
  79. Chen, Yantai & Luo, Haibei & Chen, Jin & Guo, Yanlin, 2022. "Building data-driven dynamic capabilities to arrest knowledge hiding: A knowledge management perspective," Journal of Business Research, Elsevier, vol. 139(C), pages 1138-1154.
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  81. Nathalie Peña-García & Mauricio Losada-Otálora & Jorge Juliao-Rossi & Augusto Rodríguez-Orejuela, 2021. "Co-Creation of Value and Customer Experience: An Application in Online Banking," Sustainability, MDPI, vol. 13(18), pages 1-14, September.
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  84. Emmanuel Bruce & Zhao Shurong & Sulemana Bankuoru Egala & John Amoah & Du Ying & Huang Rui & Tai Lyu, 2022. "Social Media Usage and SME Firms’ Sustainability: An Introspective Analysis from Ghana," Sustainability, MDPI, vol. 14(15), pages 1-17, August.
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  146. Zhou, Shuya & Zhou, Peiyan & Ji, Hannah, 2022. "Can digital transformation alleviate corporate tax stickiness: The mediation effect of tax avoidance," Technological Forecasting and Social Change, Elsevier, vol. 184(C).
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