IDEAS home Printed from https://ideas.repec.org/a/sae/sagope/v12y2022i2p21582440221093983.html
   My bibliography  Save this article

Legal Business Model Digitalization: The Post COVID-19 Legal Industry

Author

Listed:
  • Qian Hongdao
  • Sughra Bibi
  • Dahai Mu
  • Asif Khan
  • Asad Raza

Abstract

The rapid expansion in globalization, changing economic and political conditions, health crisis, advancement in technologies, and customer demand shift have highlighted the business model concept’s growing importance in every business life walk. Despite the agreement on the business model’s role in innovation and firm success, this concept is unnoticed in the legal industry. The growing digitalization has disrupted the legal industry business model by enabling various cooperation, collaboration, value proposition, and value capture mechanism. Digitalization has innovated the legal business model and engaged them in the mundane adaptation in response to external environment changes. However, literature trends reveal that innovation in the legal business model is overlooked by academia. This study applied a case study method to highlight business model innovation in legal firms in the proposed framework of the business model navigator/magic triangle and business model canvas. We also took the market and industry trends and COVID-19 into consideration in the legal business landscape. This study proposed a digital business model and innovation operating model for the legal firms based on the identified fundamental pillars of digital business model components. This study expands the literature on digitalization and business model innovation by focusing on an ignored industry with substantial disruptive potential.

Suggested Citation

  • Qian Hongdao & Sughra Bibi & Dahai Mu & Asif Khan & Asad Raza, 2022. "Legal Business Model Digitalization: The Post COVID-19 Legal Industry," SAGE Open, , vol. 12(2), pages 21582440221, April.
    • Handle: RePEc:sae:sagope:v:12:y:2022:i:2:p:21582440221093983
    DOI: 10.1177/21582440221093983
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/21582440221093983
    Download Restriction: no
    File URL: https://libkey.io/10.1177/21582440221093983?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Sergio Sparviero, 2019. "The Case for a Socially Oriented Business Model Canvas: The Social Enterprise Model Canvas," Journal of Social Entrepreneurship, Taylor & Francis Journals, vol. 10(2), pages 232-251, May.
    2. Morris, Michael & Schindehutte, Minet & Allen, Jeffrey, 2005. "The entrepreneur's business model: toward a unified perspective," Journal of Business Research, Elsevier, vol. 58(6), pages 726-735, June.
    3. Qian Hongdao & Sughra Bibi & Asif Khan & Lorenzo Ardito & Mohammad Nurunnabi, 2019. "Does What Goes Around Really Comes Around? The Mediating Effect of CSR on the Relationship between Transformational Leadership and Employee’s Job Performance in Law Firms," Sustainability, MDPI, vol. 11(12), pages 1-19, June.
    4. Seetharaman, Priya, 2020. "Business models shifts: Impact of Covid-19," International Journal of Information Management, Elsevier, vol. 54(C).
    5. Peter Dannenberg & Martina Fuchs & Tim Riedler & Cathrin Wiedemann, 2020. "Digital Transition by COVID‐19 Pandemic? The German Food Online Retail," Tijdschrift voor Economische en Sociale Geografie, Royal Dutch Geographical Society KNAG, vol. 111(3), pages 543-560, July.
    6. Chay Brooks & Cristian Gherhes & Tim Vorley, 2020. "Artificial intelligence in the legal sector: pressures and challenges of transformation," Cambridge Journal of Regions, Economy and Society, Cambridge Political Economy Society, vol. 13(1), pages 135-152.
    7. Asif Khan & Sughra Bibi & Jiaying Lyu & Achille Claudio Garavelli & Pierpaolo Pontrandolfo & Maria de Angeles Perez Sanchez, 2020. "Uncovering Innovativeness in Spanish Tourism Firms: The Role of Transformational Leadership, OCB, Firm Size, and Age," Sustainability, MDPI, vol. 12(10), pages 1-26, May.
    8. Sughra Bibi & Asif Khan & Hongdao Qian & Achille Claudio Garavelli & Angelo Natalicchio & Paolo Capolupo, 2020. "Innovative Climate, a Determinant of Competitiveness and Business Performance in Chinese Law Firms: The Role of Firm Size and Age," Sustainability, MDPI, vol. 12(12), pages 1-24, June.
    9. Asif Khan & Sughra Bibi & Lorenzo Ardito & Jiaying Lyu & Hizar Hayat & Anas Mahmud Arif, 2020. "Revisiting the Dynamics of Tourism, Economic Growth, and Environmental Pollutants in the Emerging Economies—Sustainable Tourism Policy Implications," Sustainability, MDPI, vol. 12(6), pages 1-23, March.
    10. Qian Hongdao & Sughra Bibi & Asif Khan & Lorenzo Ardito & Muhammad Bilawal Khaskheli, 2019. "Legal Technologies in Action: The Future of the Legal Market in Light of Disruptive Innovations," Sustainability, MDPI, vol. 11(4), pages 1-19, February.
    11. Syed Abdul Rehman Khan & Karim Zkik & Amine Belhadi & Sachin S. Kamble, 2021. "Evaluating barriers and solutions for social sustainability adoption in multi-tier supply chains," International Journal of Production Research, Taylor & Francis Journals, vol. 59(11), pages 3378-3397, June.
    12. Vinit Parida & David Sjödin & Wiebke Reim, 2019. "Reviewing Literature on Digitalization, Business Model Innovation, and Sustainable Industry: Past Achievements and Future Promises," Sustainability, MDPI, vol. 11(2), pages 1-18, January.
    13. Matarazzo, Michela & Penco, Lara & Profumo, Giorgia & Quaglia, Roberto, 2021. "Digital transformation and customer value creation in Made in Italy SMEs: A dynamic capabilities perspective," Journal of Business Research, Elsevier, vol. 123(C), pages 642-656.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Sughra Bibi & Asif Khan & Hongdao Qian & Achille Claudio Garavelli & Angelo Natalicchio & Paolo Capolupo, 2020. "Innovative Climate, a Determinant of Competitiveness and Business Performance in Chinese Law Firms: The Role of Firm Size and Age," Sustainability, MDPI, vol. 12(12), pages 1-24, June.
    2. GuoHua Cao & WenJun Geng & Jing Zhang & Qi Li, 2023. "Social network, financial constraint, and corporate innovation," Eurasian Business Review, Springer;Eurasia Business and Economics Society, vol. 13(3), pages 667-692, September.
    3. Mancuso, Ilaria & Messeni Petruzzelli, Antonio & Panniello, Umberto, 2023. "Innovating agri-food business models after the Covid-19 pandemic: The impact of digital technologies on the value creation and value capture mechanisms," Technological Forecasting and Social Change, Elsevier, vol. 190(C).
    4. Thomson, Linus & Sjödin, David & Parida, Vinit & Jovanovic, Marin, 2023. "Conceptualizing business model piloting: An experiential learning process for autonomous solutions," Technovation, Elsevier, vol. 126(C).
    5. Alshawaaf, Nasser & Lee, Soo Hee, 2021. "Business model innovation through digitisation in social purpose organisations: A comparative analysis of Tate Modern and Pompidou Centre," Journal of Business Research, Elsevier, vol. 125(C), pages 597-608.
    6. Friedrich Chasin & Ute Paukstadt & Patrick Ullmeyer & Jörg Becker, 2020. "Creating Value From Energy Data: A Practitioner’s Perspective on Data-Driven Smart Energy Business Models," Schmalenbach Business Review, Springer;Schmalenbach-Gesellschaft, vol. 72(4), pages 565-597, October.
    7. Xiao Li & Jiarou Cao & Zhenggang Liu & Xinggang Luo, 2020. "Sustainable Business Model Based on Digital Twin Platform Network: The Inspiration from Haier’s Case Study in China," Sustainability, MDPI, vol. 12(3), pages 1-26, January.
    8. Ridge McGibbon Armstrong & Sara S. Saartjie Grobbelaar, 2023. "Sustainable business models for social enterprises in developing countries: a conceptual framework," Management Review Quarterly, Springer, vol. 73(2), pages 787-840, June.
    9. Grijalvo, Mercedes & García-Wang, Carmen, 2023. "Sustainable business model for climate finance. Key drivers for the commercial banking sector," Journal of Business Research, Elsevier, vol. 155(PB).
    10. Malodia, Suresh & Mishra, Mahima & Fait, Monica & Papa, Armando & Dezi, Luca, 2023. "To digit or to head? Designing digital transformation journey of SMEs among digital self-efficacy and professional leadership," Journal of Business Research, Elsevier, vol. 157(C).
    11. Hang T. T. Nguyen & Hanh Song Thi Pham & Susan Freeman, 2023. "Dynamic capabilities in tourism businesses: antecedents and outcomes," Review of Managerial Science, Springer, vol. 17(5), pages 1645-1680, July.
    12. Cláudia Ferreira Leitão & Jorge Gomes & Denise Capela dos Santos & Bruno Melo Maia, 2021. "Impact of Leadership on the Relationship Between Innovation and Performance: Portuguese Hotel Sector," International Journal of Tourism and Hospitality Management in the Digital Age (IJTHMDA), IGI Global, vol. 5(2), pages 29-49, July.
    13. Mingfeng Tang & Grace Sheila Walsh & Cuiwen Li & Angathevar Baskaran, 2021. "Exploring technology business incubators and their business incubation models: case studies from China," The Journal of Technology Transfer, Springer, vol. 46(1), pages 90-116, February.
    14. Fang, Mingyue & Nie, Huihua & Shen, Xinyi, 2023. "Can enterprise digitization improve ESG performance?," Economic Modelling, Elsevier, vol. 118(C).
    15. Richard Hunt & Lauren Ortiz-Hunt, 2018. "Deinstitutionalization through Business Model Evolution: Women Entrepreneurs in the Middle East and North Africa," Chapters, in: Ladislav Mura (ed.), Entrepreneurship - Development Tendencies and Empirical Approach, IntechOpen.
    16. Long Xue & Qianyu Zhang & Xuemang Zhang & Chengyu Li, 2022. "Can Digital Transformation Promote Green Technology Innovation?," Sustainability, MDPI, vol. 14(12), pages 1-20, June.
    17. Karla Münzel & Wouter Boon & Koen Frenken & Taneli Vaskelainen, 2018. "Carsharing business models in Germany: characteristics, success and future prospects," Information Systems and e-Business Management, Springer, vol. 16(2), pages 271-291, May.
    18. Hornyák, Miklós & Kruzslicz, Ferenc & Lányi, Beatrix, 2023. "A kis- és középvállalatok digitális transzformációja - az online jelenlét és a versenyképesség összefüggései [The relationships between the online presence of SMEs and competitiveness]," Közgazdasági Szemle (Economic Review - monthly of the Hungarian Academy of Sciences), Közgazdasági Szemle Alapítvány (Economic Review Foundation), vol. 0(5), pages 517-543.
    19. Bruno Michel Roman Pais Seles & Janaina Mascarenhas & Ana Beatriz Lopes de Sousa Jabbour & Adriana Hoffman Trevisan, 2022. "Smoothing the circular economy transition: The role of resources and capabilities enablers," Business Strategy and the Environment, Wiley Blackwell, vol. 31(4), pages 1814-1837, May.
    20. Mara Del Baldo & Maria-Gabriella Baldarelli, 2017. "Renewing and improving the business model toward sustainability in theory and practice," International Journal of Corporate Social Responsibility, Springer, vol. 2(1), pages 1-13, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:sagope:v:12:y:2022:i:2:p:21582440221093983. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.