IDEAS home Printed from https://ideas.repec.org/a/spr/rvmgts/v18y2024i4d10.1007_s11846-023-00692-3.html
   My bibliography  Save this article

Exploring digital transformation capability via a blended perspective of dynamic capabilities and digital maturity: a pattern matching approach

Author

Listed:
  • Bernardo Henrique Leso

    (Universidade Federal do Rio Grande do Sul)

  • Marcelo Nogueira Cortimiglia

    (Universidade Federal do Rio Grande do Sul)

  • Antonio Ghezzi

    (Polimi)

  • Vinicius Minatogawa

    (Pontificia Universidad Católica de Valparaíso)

Abstract

The need for digital transformation is constant and understanding the mechanisms that aid organizations in achieving successful transformations is crucial. This study combines the dynamic capabilities theory with the perspective of digital maturity by answering the question, "What are the capabilities underlying the ability to become a digitally mature organization?" A systematic review of studies that investigated digital transformation from a maturity perspective was conducted and the findings were consolidated into a conceptual framework structured according to the dynamic capabilities lens. The framework was then compared to insights from case studies of four digitally mature organizations using the flexible pattern-matching approach. As a result, a framework of digital transformation dynamic capability was proposed, consisting of five thematic areas of action: designing and managing transformation, fostering digital value propositions, acting in digital business ecosystems, systematizing structural changes, and supporters and enablers. The main implication of this study is the original approach for consolidating and organizing previous literature on digital transformation that can guide organizations to articulate and develop specific processes and resources to mature digitally, leading to a capacity for continuous change in the perpetually evolving digital landscape. There are also implications for theory building, as the proposed framework can serve as an agenda for future research on dynamic capabilities for digital transformation.

Suggested Citation

  • Bernardo Henrique Leso & Marcelo Nogueira Cortimiglia & Antonio Ghezzi & Vinicius Minatogawa, 2024. "Exploring digital transformation capability via a blended perspective of dynamic capabilities and digital maturity: a pattern matching approach," Review of Managerial Science, Springer, vol. 18(4), pages 1149-1187, April.
    • Handle: RePEc:spr:rvmgts:v:18:y:2024:i:4:d:10.1007_s11846-023-00692-3
    DOI: 10.1007/s11846-023-00692-3
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s11846-023-00692-3
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s11846-023-00692-3?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. David Tilson & Kalle Lyytinen & Carsten Sørensen, 2010. "Research Commentary ---Digital Infrastructures: The Missing IS Research Agenda," Information Systems Research, INFORMS, vol. 21(4), pages 748-759, December.
    2. Llopis-Albert, Carlos & Rubio, Francisco & Valero, Francisco, 2021. "Impact of digital transformation on the automotive industry," Technological Forecasting and Social Change, Elsevier, vol. 162(C).
    3. Ferreira, Jorge & Coelho, Arnaldo & Moutinho, Luiz, 2020. "Dynamic capabilities, creativity and innovation capability and their impact on competitive advantage and firm performance: The moderating role of entrepreneurial orientation," Technovation, Elsevier, vol. 92.
    4. Chirumalla, Koteshwar, 2021. "Building digitally-enabled process innovation in the process industries: A dynamic capabilities approach," Technovation, Elsevier, vol. 105(C).
    5. Ricarda B. Bouncken & Yixin Qiu & Noemi Sinkovics & Wolfgang Kürsten, 2021. "Qualitative research: extending the range with flexible pattern matching," Review of Managerial Science, Springer, vol. 15(2), pages 251-273, February.
    6. David J. Teece, 2007. "Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance," Strategic Management Journal, Wiley Blackwell, vol. 28(13), pages 1319-1350, December.
    7. Herman Aguinis & Angelo M. Solarino, 2019. "Transparency and replicability in qualitative research: The case of interviews with elite informants," Strategic Management Journal, Wiley Blackwell, vol. 40(8), pages 1291-1315, August.
    8. Margaret Peteraf & Giada Di Stefano & Gianmario Verona, 2013. "The elephant in the room of dynamic capabilities: Bringing two diverging conversations together," Post-Print hal-00982438, HAL.
    9. Mazumder, Sudipto & Garg, Swapnil, 2021. "Decoding digital transformational outsourcing: The role of service providers’ capabilities," International Journal of Information Management, Elsevier, vol. 58(C).
    10. Roy Suddaby & Diego Coraiola & Charles Harvey & William Foster, 2020. "History and the micro‐foundations of dynamic capabilities," Strategic Management Journal, Wiley Blackwell, vol. 41(3), pages 530-556, March.
    11. Brewis, Claire & Dibb, Sally & Meadows, Maureen, 2023. "Leveraging big data for strategic marketing: A dynamic capabilities model for incumbent firms," Technological Forecasting and Social Change, Elsevier, vol. 190(C).
    12. Bouwman, Harry & Nikou, Shahrokh & de Reuver, Mark, 2019. "Digitalization, business models, and SMEs: How do business model innovation practices improve performance of digitalizing SMEs?," Telecommunications Policy, Elsevier, vol. 43(9).
    13. Enkel, Ellen & Sagmeister, Veronika, 2020. "External corporate venturing modes as new way to develop dynamic capabilities," Technovation, Elsevier, vol. 96.
    14. Kathleen M. Eisenhardt & Jeffrey A. Martin, 2000. "Dynamic capabilities: what are they?," Strategic Management Journal, Wiley Blackwell, vol. 21(10‐11), pages 1105-1121, October.
    15. Verhoef, Peter C. & Broekhuizen, Thijs & Bart, Yakov & Bhattacharya, Abhi & Qi Dong, John & Fabian, Nicolai & Haenlein, Michael, 2021. "Digital transformation: A multidisciplinary reflection and research agenda," Journal of Business Research, Elsevier, vol. 122(C), pages 889-901.
    16. Tekic, Zeljko & Koroteev, Dmitry, 2019. "From disruptively digital to proudly analog: A holistic typology of digital transformation strategies," Business Horizons, Elsevier, vol. 62(6), pages 683-693.
    17. Caputo, Andrea & Pizzi, Simone & Pellegrini, Massimiliano M. & Dabić, Marina, 2021. "Digitalization and business models: Where are we going? A science map of the field," Journal of Business Research, Elsevier, vol. 123(C), pages 489-501.
    18. Saarikko, Ted & Westergren, Ulrika H. & Blomquist, Tomas, 2020. "Digital transformation: Five recommendations for the digitally conscious firm," Business Horizons, Elsevier, vol. 63(6), pages 825-839.
    19. Roman Wolfgang Barwinski & Ricarda B. Bouncken & Lukas Henkelmann, 2021. "Die Geschäftsführung als Enabler der digitalen Transformation in kleinen Unternehmen," ZfKE – Zeitschrift für KMU und Entrepreneurship, Duncker & Humblot, Berlin, vol. 69(2), pages 97-96.
    20. Giada Di Stefano & Margaret Peteraf & Gianmario Verona, 2014. "The Organizational Drivetrain: A Road To Integration of Dynamic Capabilities Research," Post-Print hal-01147194, HAL.
    21. Matarazzo, Michela & Penco, Lara & Profumo, Giorgia & Quaglia, Roberto, 2021. "Digital transformation and customer value creation in Made in Italy SMEs: A dynamic capabilities perspective," Journal of Business Research, Elsevier, vol. 123(C), pages 642-656.
    22. Crittenden, Andrew B. & Crittenden, Victoria L. & Crittenden, William F., 2019. "The digitalization triumvirate: How incumbents survive," Business Horizons, Elsevier, vol. 62(2), pages 259-266.
    23. de Oliveira, Daniel Thomé & Cortimiglia, Marcelo Nogueira, 2017. "Value co-creation in web-based multisided platforms: A conceptual framework and implications for business model design," Business Horizons, Elsevier, vol. 60(6), pages 747-758.
    24. Li, Feng, 2020. "The digital transformation of business models in the creative industries: A holistic framework and emerging trends," Technovation, Elsevier, vol. 92.
    25. Fletcher, Gordon & Griffiths, Marie, 2020. "Digital transformation during a lockdown," International Journal of Information Management, Elsevier, vol. 55(C).
    26. Nicolai J. Foss & Torben Pedersen, 2016. "Microfoundations In Strategy Research," Strategic Management Journal, Wiley Blackwell, vol. 37(13), pages 22-34, December.
    27. Sousa, Maria José & Rocha, Álvaro, 2019. "Skills for disruptive digital business," Journal of Business Research, Elsevier, vol. 94(C), pages 257-263.
    28. Linde, Lina & Sjödin, David & Parida, Vinit & Wincent, Joakim, 2021. "Dynamic capabilities for ecosystem orchestrationA capability-based framework for smart city innovation initiatives," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Fang, Teoh Ming & Ahmad, Noor Hazlina & Halim, Hasliza Abdul & Iqbal, Qaisar & Ramayah, T., 2024. "Pathway towards SME competitiveness: Digital capability and digital business model innovation," Technology in Society, Elsevier, vol. 79(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Marino-Romero, Jorge Alberto & Palos-Sánchez, Pedro R. & Velicia-Martín, Félix, 2024. "Evolution of digital transformation in SMEs management through a bibliometric analysis," Technological Forecasting and Social Change, Elsevier, vol. 199(C).
    2. Annosi, Maria Carmela & Capo, Francesca & Appio, Francesco Paolo & Bedetti, Ivan, 2023. "Unveiling micro-foundations of digital transformation: Cognitive models, routines, and organizational structures in agri-food SMEs," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
    3. Ancillai, Chiara & Sabatini, Andrea & Gatti, Marco & Perna, Andrea, 2023. "Digital technology and business model innovation: A systematic literature review and future research agenda," Technological Forecasting and Social Change, Elsevier, vol. 188(C).
    4. Daliborka Witschel & Julian Marius Müller & Kai-Ingo Voigt, 2023. "What Takes the Wind out of Their Sails? A Micro-Foundational Perspective of Challenges for Building Dynamic Capabilities Towards Digital Business Model Innovation," Schmalenbach Journal of Business Research, Springer, vol. 75(3), pages 345-388, September.
    5. Zahoor, Nadia & Zopiatis, Anastasios & Adomako, Samuel & Lamprinakos, Grigorios, 2023. "The micro-foundations of digitally transforming SMEs: How digital literacy and technology interact with managerial attributes," Journal of Business Research, Elsevier, vol. 159(C).
    6. Brewis, Claire & Dibb, Sally & Meadows, Maureen, 2023. "Leveraging big data for strategic marketing: A dynamic capabilities model for incumbent firms," Technological Forecasting and Social Change, Elsevier, vol. 190(C).
    7. Jianhua Zhu & Julien S. Baker & Zhiting Song & Xiao-Guang Yue & Wenqi Li, 2023. "Government regulatory policies for digital transformation in small and medium-sized manufacturing enterprises: an evolutionary game analysis," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-18, December.
    8. Vuchkovski, Davor & Zalaznik, Maja & Mitręga, Maciej & Pfajfar, Gregor, 2023. "A look at the future of work: The digital transformation of teams from conventional to virtual," Journal of Business Research, Elsevier, vol. 163(C).
    9. Singh, Shiwangi & Sharma, Meenakshi & Dhir, Sanjay, 2021. "Modeling the effects of digital transformation in Indian manufacturing industry," Technology in Society, Elsevier, vol. 67(C).
    10. Scheuer, Luca Joachim & Thaler, Julia, 2023. "How do dynamic capabilities affect performance? A systematic review of mediators," European Management Journal, Elsevier, vol. 41(6), pages 914-931.
    11. Song, Dandan & Tan, Zhidong & Wang, Wei & Zhai, Rui-Xiang, 2025. "Digital transformation and corporate social responsibility engagement: Evidence from China," International Review of Financial Analysis, Elsevier, vol. 97(C).
    12. Plekhanov, Dmitry & Franke, Henrik & Netland, Torbjørn H., 2023. "Digital transformation: A review and research agenda," European Management Journal, Elsevier, vol. 41(6), pages 821-844.
    13. Wójcik, Piotr & Obłój, Krzysztof & Buono, Anthony F., 2022. "Addressing social concern through business-nonprofit collaboration: Microfoundations of a firm’s dynamic capability for social responsibility," Journal of Business Research, Elsevier, vol. 143(C), pages 119-139.
    14. Hendrik Wilhelm & Indre Maurer & Mark Ebers, 2022. "(When) Are Dynamic Capabilities Routine? A Mixed‐Methods Configurational Analysis," Journal of Management Studies, Wiley Blackwell, vol. 59(6), pages 1531-1562, September.
    15. Verreynne, Martie-Louise & Hine, Damian & Coote, Len & Parker, Rachel, 2016. "Building a scale for dynamic learning capabilities: The role of resources, learning, competitive intent and routine patterning," Journal of Business Research, Elsevier, vol. 69(10), pages 4287-4303.
    16. Li, Chengming & Huo, Peng & Wang, Zeyu & Zhang, Weiguang & Liang, Feiyan & Mardani, Abbas, 2023. "Digitalization generates equality? Enterprises’ digital transformation, financing constraints, and labor share in China," Journal of Business Research, Elsevier, vol. 163(C).
    17. Viktora-Jones, Magdalena & Parente, Ronaldo & Drori, Netanel & Zhao, Yue, 2024. "Firm performance drivers within a dynamic emerging market ecosystem," Journal of International Management, Elsevier, vol. 30(1).
    18. Changwei Pang & Qiong Wang, 2024. "How Digital Transformation Promotes Disruptive Innovation? Evidence from Chinese Entrepreneurial Firms," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(2), pages 7788-7818, June.
    19. Amit Karna & Ansgar Richter & Eberhard Riesenkampff, 2016. "Revisiting the role of the environment in the capabilities–financial performance relationship: A meta-analysis," Strategic Management Journal, Wiley Blackwell, vol. 37(6), pages 1154-1173, June.
    20. Shen, Rui & Guo, Hai & Ma, Hongjia, 2023. "How do entrepreneurs' cross-cultural experiences contribute to entrepreneurial ecosystem performance?," Journal of World Business, Elsevier, vol. 58(2).

    More about this item

    Keywords

    Digital transformation; Digital maturity; Dynamic capabilities; Maturity models; Business model; Strategy;
    All these keywords.

    JEL classification:

    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:rvmgts:v:18:y:2024:i:4:d:10.1007_s11846-023-00692-3. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.