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Content
February 2026, Volume 26, Issue 1
- 1-44 A comprehensive framework for customer retention in E-commerce using machine learning based on churn prediction, customer segmentation, and recommendation
by Ishrat Jahan & Tahsina Farah Sanam - 45-69 A data-driven approach to identify the regions with the most popular businesses
by Mohammad Sagar Hossain & DeSheng Wu - 71-91 A study on user Danmaku sending and emotional expression in online travel videos based on multimodal fusion
by Yumei Luo & Minrui Wang & Qiongwei Ye - 93-119 Antecedents and consequences of social media use in sales: a meta-analysis
by Wagner Junior Ladeira & Fernando de Oliveira Santini & Weng Marc Lim & Tareq Rasul & Shahriar Akter & Raouf Ahmad Rather & Mohd Azhar - 121-146 Apple doesn’t fall far from the tree: Effect of extrinsic factors of online reviews on predicting useless reviews
by Hoon S. Choi - 147-184 Boosting e-commerce sales with live streaming: the power of barrages
by Jie Zhao & Jie Zhou & Peng Wu & Kun Liang - 185-212 Can digital transformation promote the green development of manufacturing enterprises? Evidence from China
by Guangchen Li & Qianlong Ma & Haoyan Leng & Guoyiming Zhu - 213-242 Co-creation of metaverse brands equity with the impact of celebrity virtual images and real-life influence: from the perspective of experience-dominant logic
by Shugang Li & Boyi Zhu & He Zhu & Zhaoxu Yu - 243-274 Comprehensive pilot zones for cross-border E-commerce propel the digital transformation of manufacturing enterprises: new evidence from China
by Xiaozhe Sun & Qicheng Huang & Haonan Zhang & Xueqi Zhao - 275-296 Does strategic return promote word-of-mouth recommendation? An empirical study based on consumption experience theory
by Hongchao Zhang & Kunlu Zhou & Hang Chen & Qinghua Feng - 297-317 Dynamic interaction effects between online reviews and spoilers: a PVAR approach
by Yang Li & Junrui Zhang & Miao Feng & Haoran Si - 319-350 Ex-post vs. ex-ante regulation on platforms' discriminatory pricing under different market structures: an evolutionary game study
by Geng Peng & Xinyuan Zhang & Ying Liu - 351-397 Exploring heterogeneous differences between Chinese and Western customer preferences for restaurant attributes from online reviews
by Dian Liu & Wenshuang Zhao & Vijayan Sugumaran & Jing Zhang - 399-445 Forecasting Information Sharing Strategies in Competitive Smart Connected Platforms
by Songbo Guo & Junqiang Zhang & Yiting Wang & Weitao Hu & Feng Wei & Dan Bai - 447-488 From cart to delivery: deciphering shipping and return influence on e-tailer strategies in digital marketplace
by Yongyi Zhou & Xiaojing Zhang & M. I. M. Wahab & Mark Goh & Elifcan Dursun - 489-519 From urge to action: the hidden forces behind online impulse buying in electronic commerce—a meta analytic structural equation modelling (MASEM) research
by T. S. Anoop & Zillur Rahman - 521-560 Group deep neural network approach in semantic recommendation system for movie recommendation in online networks
by Mahdi Bazargani & Sasan H.Alizadeh & Behrooz Masoumi - 561-603 Integrating user reviews and risk factors from social networks in a multi-objective recommender system
by Ali Noorian - 605-643 Marketing setting up peer-to-peer electronic platforms to overcome generational barriers to participation in the sharing economy
by Pavel Pelech & Jaroslava Dědková - 645-675 MycGNN: enhancing recommendation diversity in e-commerce through mycelium-inspired graph neural network
by Abderaouf Bahi & Ibtissem Gasmi & Sassi Bentrad & Ramzi Khantouchi - 677-704 Power structures unleashed: driving product and live content innovation in live streaming commerce
by Yanfen Zhang & Qi Xu - 705-721 Predicting user engagement levels through emotion-based gesture analysis of initial impressions
by Alicia Heraz & Kiran Kumar Ashish Bhyravabhottla & Nandith Sajith - 723-746 Pricing and duration decisions of pre-sale crowdfunding
by Guanxiang Zhang & Mengting Ren & Kexuan Zhai & Hui Li - 747-781 Shaping the causes of product returns: topic modeling on online customer reviews
by Andrea Mor & Carlotta Orsenigo & Mauricio Soto Gomez & Carlo Vercellis - 783-804 Sound in mode on: how sound stimuli influence customer engagement?
by E. Sophía Valenzuela-Gálvez & Óscar González-Benito & Álvaro Garrido-Morgado - 805-831 The complexity of the APP competition model with bounded rationality in platform ecosystem
by Jianli Xiao & Hanli Xiao & Changrong Li - 833-862 The drivers and income effect of big data use by e-commerce farmers: evidence from China
by Yiwu Zeng & Baogang Li & Lili Li & Guojun Zhang - 863-887 The impact of the digital economy on industrial structure upgrading and sustainable entrepreneurial growth
by Durga Praveen Deevi & Naga Sushma Allur & Koteswararao Dondapati & Himabindu Chetlapalli & Sharadha Kodadi & Thinagaran Perumal - 889-928 The relationship between mental health and mobile banking adoption: evidence from Canada
by Yekta Amirkhalili & Brian P. Cozzarin & Stanko Dimitrov - 929-963 To continue consultation or not? How physicians’ information cues affect patients continued online consultation behavior
by Linlin Jing & Wei Shan & Richard Evans & Xiaoxiao Shi - 965-998 When and why do consumers resist virtual influencer endorsement? The role of product depth and advertising claim types
by Weinuo Zeng & Zhenfeng Ma & Tong Chen - 999-1027 Retailers’ asymmetrical integration of in-store and mobile channels: the moderating effects of search and experience goods
by Nathalie T. M. Demoulin & Gwarlann De Kerviler - 1029-1030 Correction: Retailers’ asymmetrical integration of instore and mobile channels: the moderating effects of search and experience goods
by Nathalie T. M. Demoulin & Gwarlann De Kerviler - 1031-1032 Publisher Correction: Deciphering the world of NFTs: a scholarly review of trends, challenges, and opportunities
by Muneer Alshater & Nohade Nasrallah & Rim Khoury & Mayank Joshipura - 1033-1038 AI and religious e-commerce: ethical foundations, practical strategies, and future directions
by Bo-Chiuan Su - 1039-1064 What makes things catch on? Understanding consumer engagement with video content on social media
by Rae Yule Kim - 1065-1067 Call for papers on “E-commerce for Rural and Agricultural Development”
by Wanglin Ma & Dil Rahut - 1069-1070 Call for papers on e-commerce for rural and agricultural development
by Wanglin Ma & Dil Rahut
December 2025, Volume 25, Issue 6
- 4251-4252 Welcoming Evandro Luiz Lopes as our newest senior editor
by J. Christopher Westland - 4253-4282 Developing a comprehensive service quality model for online to offline e-commerce platforms using a hybrid model
by QiGan Shao & James J. H. Liou & SungShun Weng & HongBo Jiang & Ting Shao & ZhenWen Lin - 4283-4312 A digital payment generalisation model: a meta-analytic structural equation modelling (MASEM) research
by Catarina Neves & Tiago Oliveira & Fernando de Oliveira Santini & Wagner Junior Ladeira - 4313-4341 Moderating effect of consumers’ opinion leader acceptance: Exploring the relationship between livestreaming shopping and online shopping safety satisfaction
by Yi Yang & Jiawei Gao & Jiayin Qi - 4343-4370 AI pricing algorithms under platform competition
by J. Manuel Sanchez-Cartas & Evangelos Katsamakas - 4371-4399 Pricing strategy for C2C sharing platform considering the effect of WOM on purchase decision
by Jinlei Qin & Meng Zhao & Jiali Ren & Bin Li - 4401-4431 Investigation of tourism brand design and communication strategy integrating multimedia technology
by Zhice Zhao & Lei Zhang - 4433-4470 Let’s join forces: boundary resources as enablers of value co-creation in e-commerce ecosystems
by Tobias Wulfert & Gero Strobel & Hiep Hoang - 4471-4503 AI-powered voice assistants: developing a framework for building consumer trust and fostering brand loyalty
by Vai Rawool & Pantea Foroudi & Maria Palazzo - 4505-4532 Image sentiment considering color palette recommendations based on influence scores for image advertisement
by Juhee Han & Younghoon Lee - 4533-4557 Impact of social media posts’ characteristics on movie performance prior to release: an explainable machine learning approach
by Ismail Abdulrashid & Ibrahim Said Ahmad & Aminu Musa & Mohammed Khalafalla - 4559-4594 How information and communication technologies contribute to rural tourism resilience: evidence from China
by Zhen Zhong & Yiming Zhang & Jian Zhang & Mingming Su - 4595-4623 A study on the factors influencing the consumption of virtual gifts on a live streaming platform based on virtual badges and user interaction
by Fudong Wang & Yuying Chu & Zhiwei Yan - 4625-4654 Warmth or competence? Understanding voice shopping intentions from Human-AI interaction perspective
by Shuiqing Yang & Wei Xie & Yuangao Chen & Yixiao Li & Hui Jiang & Wangyue zhou - 4655-4688 Optimal marketing strategies for live streaming rooms in livestream e-commerce
by Qin Wan & Junjun Chen & Cuiting Yu & Meili Lu & Danping Liu - 4689-4716 The impact of fake online reviews on customer satisfaction: an empirical study on JD.com
by Runcheng Xia & Xuefan Dong & Jiajun An & Handi Wang - 4717-4735 Board characteristics and cybersecurity disclosure: evidence from the UK
by Ahmad Yuosef Alodat & Yunhong Hao & Haitham Nobanee & Hazem Ali & Marwan Mansour & Hamzeh Al Amosh - 4737-4763 Pricing and coordinating of green manufacturing supply chain considering consumers’ anticipated regret
by Nian Zhang & Xuejing Yang & Jinyu Wu - 4765-4798 Multi-task Chinese aspect-based sentiment analysis framework for service improvement: a case study on BNB reviews
by Li-Chen Cheng & Hsin-Yi Huang & Yu-Wei Huang - 4799-4851 Cooperative investment of service efforts and bundled pricing of complementary products in a tourism omnichannel
by Zhisong Chen & Chaonan Tang & Shong-Iee Ivan Su - 4853-4874 Exploring separating equilibrium in the agricultural e-commerce market: Can repurchase be a quality signal?
by Lu Xiao & Yanshuai Chai & Chaojie Wang & Jun Wang - 4875-4894 Success or failure of online crowdfunding: exploring the impact of project characteristics and market competition
by Mohan Wang & Jiaying Zhang & FengHua Wang & Cheng Peng & Tianyun Yi - 4895-4922 Rightly written: the influence of handwritten typefaces in app icons on the downloads of consumers with different regulatory focuses
by Ming Chen & Shih-Heng Yu & Xiangdong Jin - 4923-4946 A dualistic approach to harmonious and obsessive passion: The impact of game mechanics on mobile gaming engagement
by Ha Eun (Grace) Park & Sheau-Fen (Crystal) Yap - 4947-4970 Hybrid self-attention BiLSTM and incentive learning-based collaborative filtering for e-commerce recommendation systems
by Hemn Barzan Abdalla & Mehdi Gheisari & Ardalan Hussein Awlla - 4971-5007 Strategic interaction between IoT technology openness and adoption considering potential firm entry
by Yanting Li & Cuihua Zhang & Yong Ma & Chunyu Li - 5009-5043 A location and capacity-allocation game model for two competing online delivery platforms seeking new customers
by Saad Ashraf & Amit Kumar Bardhan - 5045-5074 Extended ProMap datasets for product mapping
by Kateřina Macková & Martin Pilát - 5075-5104 Price promotion does not always work: online reviews, price-quality heuristics, and risk aversion
by Rae Yule Kim - 5105-5138 The optimal knowledge-sharing strategy for digital platform owners and third-party developers
by Jiyou Shao & Lei Hua & Zhong Yang & Kun Ding - 5139-5171 A robust hybrid approach with product context-aware learning and explainable AI for sentiment analysis in Amazon user reviews
by Ehtesham Hashmi & Sule Yildirim Yayilgan
October 2025, Volume 25, Issue 5
- 3397-3425 Does social capital influence farmers’ e-commerce entrepreneurship? China’s regional evidence
by Yao Wang & Yuan Tian & Muhammad Nasrullah & Rui Zhang - 3427-3450 What is my privacy score? Measuring users’ privacy on social networking websites
by Amit Kumar Srivastava & Rajhans Mishra - 3451-3476 Does digital financial inclusion promote common prosperity? The role of regional innovation
by Tongtong Zhao & Fangyi Jiao - 3477-3514 Adoption of cashless payment systems in the bottom-of-the-pyramid retail supply chains in India: A technology-organization-environment framework perspective
by Ravi Srinivasan & Krishna Sundar Diatha & Shubham Singh - 3515-3557 Impact of promotion design on retail operating performance: Evidence from Chinese Chain retailers
by Xin Tian & Jiayu Tang & Yun Zhou - 3559-3587 E-commerce food choice in the west: comparing business-to-consumer, online-to-offline food delivery service, and click and collect
by Ou Wang & Federico J. A. Perez-Cueto & Frank Scrimgeour - 3589-3607 The effects of e-commerce adoption on the financial performance of agri-food enterprises in China
by Chen Ji & Xiaodong Dong & Wen Lin - 3609-3636 Robustness of automotive supply chain networks based on complex network analysis
by Donghui Yang & Meng Tang & Yongbo Ni - 3637-3661 How do signaling and reputation function as critical clues to e-commerce platform governance? Evidence from Chinese rice transaction data
by Xintong Liang & Guangsi Li & Junkai Ma & Gaoyang Jiang - 3663-3688 Contracting and competing on a food delivery platform
by M. Sivarama Anandha Krishnan & Rahul R. Marathe - 3689-3720 Egotistic or altruistic? An experimental investigation of referral rewards in social e-commerce from the perspective of relationship norms
by Jie Su & Dan Ke & Xin Luo & Xue Bai - 3721-3748 An economic production quantity model for an imperfect production system with selling price, advertisement frequency and green-level dependent demand
by Mostafijur Rahaman & Shariful Alam & Rakibul Haque & Ali Akbar Shaikh & Pradeep Kumar Behera & Sankar Prasad Mondal - 3749-3782 Content provision strategy selection for a media platform in the presence of traffic revenue
by Lan Jiang - 3783-3808 Strategic introduction of the showroom channel in a platform supply chain: how to balance cost inefficiency against information asymmetry
by Mengli Li & Shuguang Zhang - 3809-3831 A type-2 fuzzy review topic-based model for personalized recommendation
by Cong Wang & Yue Ma & Yansong Shi & Guoqing Chen - 3833-3857 Improving the identification effect of technical trajectory by adding ghost edges in the patent citation network
by Yulin Liu & Lirong Jian - 3859-3887 Recycling and differential pricing strategies in closed-loop supply chains considering blockchain
by Lei Yang & Li Lan & Yao Wan - 3889-3926 Investigating the impact of online information provision on the market price of blind box
by Xun Xu & Yiming Zhuang & Jonathan E. Jackson - 3927-3948 Risk of desirable user experiences: insights from those who create, facilitate and accept mobile payments
by Martin Mahler & Andrew Murphy - 3949-3979 How emotional cues affect the financing performance in rewarded crowdfunding? - an insight into multimodal data analysis
by Jun Chen & Mengmeng Du & Xin Yang - 3981-4033 Return-refund strategy with coordination contracts in the e-commerce supply chain: a study under effects of digitalization and sustainable manufacturing
by Abhijit Barman - 4035-4069 Competitive coupon promotions: a theory-based model for online retail platforms and third-party sellers
by Zonghuo Li & Peter T. L. Popkowski Leszczyc - 4071-4102 AI in fashion: a literature review
by Elias Kouslis & Evridiki Papachristou & Thanos G. Stavropoulos & Anastasios Papazoglou Chalikias & Elisavet Chatzilari & Spiros Nikolopoulos & Ioannis Kompatsiaris - 4103-4126 Improving stock market prediction accuracy using sentiment and technical analysis
by Shubham Agrawal & Nitin Kumar & Geetanjali Rathee & Chaker Abdelaziz Kerrache & Carlos T. Calafate & Muhammad Bilal - 4127-4158 Television shows ideation, and testing with smart digital twins to advance ratings
by Jacob Hornik & Matti Rachamim - 4159-4191 Behavioural differences and purchasing experiences through online commerce or offline within mall-based retail structures
by Alexandra Zamfirache & Nicoleta Andreea Neacșu & Anca Madar & Simona Bălășescu & Marius Bălășescu & Ioana-Mădălina Purcaru - 4193-4249 Deciphering the world of NFTs: a scholarly review of trends, challenges, and opportunities
by Muneer M. Alshater & Nohade Nasrallah & Rim Khoury & Mayank Joshipura
August 2025, Volume 25, Issue 4
- 2457-2458 Reflections on a year of significant achievements
by James Christopher Westland - 2459-2460 Emerging advances in deep learning and computer vision for visual data search and mining in E-commerce
by Hammam Alshazly & Hela Elmannai & Amir Benzaoui - 2461-2462 Metaverse in e-commerce industry: current trends and future prospects
by Debarun Chakraborty & Arpan Kumar Kar & Denis Dennehy - 2463-2502 Lean persuasive design of electronic word-of-mouth (e-WOM) indexes for e-commerce stores based on fogg behavior model
by Shugang Li & Fang Liu & Yuqi Zhang & Zhaoxu Yu - 2503-2524 Influence of online consumer reviews on the sales of large household appliances: a survey in Romania
by Razvan-Andrei Corbos & Ovidiu-Iulian Bunea & Andreea Breazu - 2525-2551 Versioning strategies for online dating platforms
by Yonghong Sun - 2553-2583 Effects of streamer effort and popularity on livestream retailing performance: a mixed-method study
by Bo Lu & Guoxin Li & Jiaoju Ge - 2585-2618 Understanding consumer reference price behavior in co-branding: from the perspective of a dynamic supply chain
by Xiaoqing Wang & Haoyu Yin & Deqing Ma - 2619-2620 Information-technology-driven platform operations for agricultural products
by Yiwen Bian & Xu Guan & Xiaohua Han & Xujin Pu & Vijayan Sugumaran - 2621-2639 Does establishing regional brands of agricultural products improve the reputation of e-commerce? Evidence from China
by Yumei Lin & Xuheng Wang - 2641-2672 Happiness backfires: emotion and sales in live streaming
by Peiyuan Du & Ziyao Huang - 2673-2697 Impact of ICT adoption on household consumption: evidence from apple growers in China
by Xingguang Li & Xuexi Huo - 2699-2728 The effect of dynamic information cues on sales performance in live streaming e-commerce: an IFT and ELM perspective
by Lin Xiao & Xinru Lin & Chuanmin Mi & Shahriar Akter - 2729-2763 Factors affecting customer intention to return in online shopping: the roles of expectation disconfirmation and post-purchase dissonance
by Yun Wang & Bo Yu & Jing Chen - 2765-2793 Value-added services decisions of bilateral platform with user expectation and resources constraint
by Yunmiao Gui & Huihui Zhai & Feng Dong - 2795-2823 Dual-evolution: a deep sequence learning model exploring dual-side evolutions for movie recommendation
by Mingxin Gan & Xiongtao Zhang & Wenyu Wang - 2825-2846 Analysis of clothing structure and management in clothing design oriented to market demand via recommendation algorithm
by Yuli Hu - 2847-2865 An interaction model among enterprise and government actions and public opinion dissemination in negative events
by Xiaoli Wang & Shuqin Chen & Yanxi Xie & Jing Zhang - 2867-2900 The impact of multi-type online advertising on the consumer engagement transition
by Baixue Chen & Li Li & Qixiang Wang & Shun Li - 2901-2921 The effect of online shopping channel on consumers’ responses and the moderating role of website familiarity
by Lijuan Song & Zan Mo & Jianhua Liu & Huijian Fu - 2923-2953 Watch your Wallet closely with online microloans: a two-stage model for delinquency and default risk management
by Jiayan Han & Tian Lu & Yunjie Xu & Chenghong Zhang - 2955-2984 Learning consumer preferences through textual and visual data: a multi-modal approach
by Xinyu Liu & Yezheng Liu & Yang Qian & Yuanchun Jiang & Haifeng Ling - 2985-3008 Knowledge graph-based graph neural network models for multi-perspective modeling of group preferences
by Zongyu Wang & Yan Li - 3009-3010 IoT in retail and e-commerce
by Shakir Khan & Manju Khari & Mourade Azrour - 3011-3045 A study on the role of information cues in E-commerce live streaming: evidence from self-reported and fNIRS data
by Yajing Diao & Qian Yang & Shilun Ge & Nianxin Wang & Jian Lu - 3047-3070 Supervising or assisting? The influence of virtual anchor driven by AI–human collaboration on customer engagement in live streaming e-commerce
by Yuexian Zhang & XueYing Wang & Xin Zhao - 3071-3097 Understanding the information characteristics of consumers’ online reviews: the evidence from Chinese online apparel shopping
by Lu Wei & Shufan Ma & Maoze Wang - 3099-3130 Gift recommendation systems: a review
by Pouya Mohseni & Hedieh Sajedi & Khalid Hussain - 3131-3164 Analysis of constraints and their impact on adopting digital FinTech techniques in banks
by Hussein Ahmed Alshari & M. A. Lokhande - 3165-3185 Exploring price tolerance in online retail: A comparative analysis of price comparison website use and repeat purchases
by Jan Berends & Torsten J. Gerpott - 3187-3221 Optimal investment and pricing strategies of online–offline model for mobile health provider
by Wuhua Chen & Yuan Tang - 3223-3259 Can time pressure promote consumers' impulse buying in live streaming E-commerce? Moderating effect of product type and consumer regulatory focus
by Dong Kong & Shujing Zhan & Yanxiao Zhu - 3261-3282 The live-streaming e-commerce mode selection under competition: self-run or third-party?
by Shanshan Wang & Junbin Wang - 3283-3324 Quality investment and subsidy strategies of platforms for smart home control hub
by Jie Zhang & Yanju Zhou & Xiaohong Chen & Maggie Wenjing Liu - 3325-3353 The influence of atmospheric cues and social presence on consumers' impulse buying behaviors in e-commerce live streaming
by Wenhua Shi & Fengyi Li & Mingyao Hu - 3355-3396 Optimizing the configuration of personalized service supply chain under resource orchestration mechanism
by Mozhu Wang & Jianming Yao
June 2025, Volume 25, Issue 3
- 1343-1374 Pricing and insurance strategy of online retailers for the price adjustment protection policy
by Boshi Tian & Runzhu Han & Jia Zhang & Jiahuan Song & Cong Liao - 1375-1394 Online or not online: the impact of business owner’s risk preference on the adoption of e-business
by Wei Yang & Le Wang & Xian Zhang - 1395-1422 Experience mining based on text analytics and case-based reasoning to support crowdfunding design
by Ting Luo & Jing Zhou & Shang Gao - 1423-1451 How to select crowdsourcing teams with limited information? A heterogeneous information network embedding approach
by Yuanyuan Lai & Min Li & Junjun Liu & Huimin Liu - 1453-1483 Metaverse-related perceptions and sentiments on Twitter: evidence from text mining and network analysis
by Uğur Gündüz & Sadettin Demirel - 1485-1520 An eye-tracking study on the role of attractiveness on consumers’ purchase intentions in e-commerce live streaming
by Man Ji & Yezheng Liu & Xiayu Chen - 1521-1544 Self-building or cooperating with a service platform: how should a dual-channel firm implement a trade-in program?
by Guang Yang & Bo He & Ruohan Ma - 1545-1575 The role of overt and covert narcissism in virtual goods purchase motivations and intention
by Ahmet Türkmen & Muhammed Bilgehan Aytaç - 1577-1606 Technology gaps, social outreach and financial sustainability of South Asian MFIs: bootstrap DEA meta-frontier approach
by Asif Khan & Anju Goswami & Tonmoy Choudhury - 1607-1639 Rating and perceived helpfulness in a bipartite network of online product reviews
by Pedro Campos & Eva Pinto & Ana Torres - 1641-1655 Marketing communications in luxury fashion retail in the era of big data
by Elizaveta Volkova & Gleb Karpushkin - 1657-1684 When trust cues help helpfulness: investigating the effect of trust cues on online review helpfulness using big data survey based on the amazon platform
by Hoon S. Choi & Steven Leon - 1685-1752 The role of ICT diffusion and institutional quality on financial inclusion in Asian region: empirical analysis using panel quantile regression
by Samia Nasreen & Faryal Ishtiaq & Aviral Kumar Tiwari - 1753-1792 OEM's optimal remanufacturing mode considering patent license under different commission contracts with platform
by Lifeng Mu & Yan Wang & Vijayan Sugumaran - 1793-1825 Task-oriented vs. social-oriented: chatbot communication styles in electronic commerce service recovery
by Siran Wang & Qiang Yan & Lingli Wang - 1827-1864 Certified by social networks: the role of social certifications in medical crowdfunding
by Wanting Hao & Xianguo Li & Fangliang Zhang - 1865-1933 Electronic word-of-mouth (eWOM) and customer brand engagement (CBE): Do they really go hand-in-hand?
by Mukta Srivastava & S. Abhishek & Neeraj Pandey - 1935-1972 Manifestation of customer value co-creation behaviour in the automobile industry: a perspective from Twitter analytics
by Nitin Sachdeva & Ashish Kumar Rathore & Neena Sondhi & Umesh Bamel - 1973-2009 How attitudes and purchases differ between also-online versus offline-only grocery shoppers in online and offline grocery shopping
by Philipp Brüggemann & Koen Pauwels - 2011-2037 Implication of ‘camera eats first’ construct: unraveling the potentials of digital images in social media on information sharing
by Sohel Ahmed & Ding Hooi Ting & Taimur Sharif & Mohammad Zoynul Abedin - 2039-2066 Research on the pricing strategy of e-commerce agricultural products: should presale be adopted?
by Lu Xiao & Ya Ni & Chaojie Wang - 2067-2096 The role of explained actions and reactions in the helpfulness of online reviews
by Mengmeng Zhan & Liping Liu & Xiaoxue Wang & Ran Ju - 2097-2134 Understanding the user perception of digital nudging in platform interface design
by Fabia Marie Hettler & Jan-Philip Schumacher & Eduard Anton & Berna Eybey & Frank Teuteberg - 2135-2153 The effect of in-store electronic word of mouth on local competitor spillovers in the quick service restaurant industry
by Syagnik Banerjee & Argha Sen & Debra Zahay - 2155-2175 Break the flow: the impact of interruptions on users’ decision efficiency in mobile shopping
by Xue Yang & Cheng Luo & Mengyue Yan - 2177-2204 Beyond accuracy measures: the effect of diversity, novelty and serendipity in recommender systems on user engagement
by Yanni Ping & Yang Li & Jiaxin Zhu - 2205-2240 What drives customer loyalty in a pandemic? Semantic analysis of grocery retailers
by Anna Kuikka & Heli Hallikainen & Sasu Tuominen & Tommi Laukkanen - 2241-2267 Identifying and testing drivers of consumers’ attitude towards last-mile delivery modes
by Benjamin Dominique Klink & Samuel Schweizer - 2269-2269 Correction: Identifying and testing drivers of consumers’ attitude towards last-mile delivery modes
by Benjamin Dominique Klink & Samuel Schweizer - 2271-2307 Theoretical perspectives and conceptual framework for online grocery shopping: Adapting to environmental circumstances and influencing internal factors
by Philipp Brüggemann & Luis F. Martinez & Koen Pauwels - 2309-2345 Decoding the effectiveness of social media influencers’ endorsement on consumer behavior: an evidence-based approach
by Parth Salunke & Varsha Jain & Jacqueline Eastman & Tatsita Mishra & Amrita Chakraborty - 2347-2387 Acting on impulse: the role of emotion, gender identity and immersion in driving impulse behavior
by Kai-Yu Wang & Abdul Ashraf & Narongsak Thongpapanl & Caitlin Ferreira & Cem Selcuk & Todd Green - 2389-2416 Optimizing market supervision mechanisms for online grocery shopping with consideration of malicious consumer behavior defense
by Yaning Miao & Yuchun Zhang - 2417-2455 Enhancing e-grocery order fulfillment: improving product availability, cost, and emissions in last-mile delivery
by Banu Y. Ekren & Sara Perotti & Laura Foresti & Lorenzo Prataviera
April 2025, Volume 25, Issue 2
- 681-682 Call for Metaverse e-commerce: future challenges and opportunities for electronic commerce
by Gengxin Sun & David Xuefeng & Chih-Cheng Chen - 683-704 A novel algorithm to model the neuromuscular system from the eye to fingers to authenticate individuals through a typing process
by Hajar Kavusi & Keivan Maghooli & Siamak Haghipour - 705-739 A literature survey of security issues in Cloud, Fog, and Edge IT infrastructure
by Patricia Akello & Nicole Lang Beebe & Kim-Kwang Raymond Choo - 741-776 Political social media marketing: a systematic literature review and agenda for future research
by Aman Abid & Sanjit K. Roy & Jennifer Lees-Marshment & Bidit L. Dey & Syed S. Muhammad & Satish Kumar - 777-803 The psychology of online shopping cart abandonment: a scrutiny of the current research framework and building an improved model of the online shopper journey
by Banwari Mittal - 805-848 A bibliometric and content analysis of technological advancement applications in agricultural e-commerce
by Hamza H. M. Altarturi & Adibi Rahiman Md Nor & Noor Ismawati Jaafar & Nor Badrul Anuar - 849-878 To trust or not to trust: a qualitative study of older adults’ online communication during the COVID-19 pandemic
by Xusen Cheng & Liyang Qiao & Bo Yang & Ruixue Han - 879-905 The impact of chinese big tech on the traditional financial market: evidence from Ant Group
by Chen Zhu & Jiaxin Chu - 907-949 Challenges of blockchain implementation in SMEs’ supply chains: an integrated IT2F-BWM and IT2F-DEMATEL method
by Moslem Alimohammadlou & Saeed Alinejad - 951-985 Common typology of multi-sided platforms and virtual communities: analysis of business models using qualitative system dynamics
by Tymoteusz Doligalski - 987-1003 Pooling factoring financing strategy based on the big data credit evaluation technology of B2B platform
by Jie Zhang & Yuehui Liu - 1005-1031 Total factor productivity in Chinese manufacturing firms: the role of E-commerce adoption
by Wentao Yu & Bohan Du & Xiumei Guo & Dora Marinova - 1033-1066 Advertising bidding involving consumer information sharing
by Xiang He & Li Li & Di Wang & Zonghuo Li - 1067-1088 A novel bidding strategy based on dynamic targeting in real-time bidding market
by Chaoyong Qin & Chajuan Hu & Yujie Feng - 1089-1114 Estimating the monetary value of personal information on social networking sites
by Woo-Jin Jung & Woosik Shin & Hee-Woong Kim - 1115-1143 Effect of construal level on the drivers of online-review-helpfulness
by Swagato Chatterjee - 1145-1171 The value implication of sellers’ following in social marketplaces: A structural holes perspective
by Shan Wang & Fang Wang - 1173-1198 Live streaming e-commerce supply chain decisions considering dominant streamer under agency selling and reselling formats
by Xiaodong Zhu & Huiting Zhu & Yajie Guo & Lian Ding - 1199-1253 Social media influencer marketing: foundations, trends, and ways forward
by Yatish Joshi & Weng Marc Lim & Khyati Jagani & Satish Kumar - 1255-1279 The influence of the altruistic preferences of e-commerce platforms on the carbon emission reduction of manufacturers
by Jianhua Zhu & Ying Lu & Taiwen Feng - 1281-1310 Influence of personalised advertising copy on consumer engagement: a field experiment approach
by Bo Guo & Zhi-bin Jiang - 1311-1342 An integrated sentiment analysis and q-rung orthopair fuzzy MCDM model for supplier selection in E-commerce: a comprehensive approach
by Adem Pinar
February 2025, Volume 25, Issue 1
- 1-38 Navigating the landscape of e-commerce: thematic clusters, intellectual turning points, and burst patterns in online reputation management
by David Lopez-Lopez & Miquel Angel Plaza-Navas & Jose Torres-Pruñonosa & Luis F. Martinez - 39-67 How to prioritize perceived quality attributes from consumers' perspective? Analysis through social media data
by Tong Yang & Yanzhong Dang & Jiangning Wu - 69-95 Research on the influence of social capital on cooperation among subjects in electronic public service supply chain: a supernetwork model analysis
by Airong Zhang & Fengyi Zhang - 97-124 Selling mode choice and information sharing in an online tourism supply chain under channel competition
by Xumei Zhang & Yi Liu & Bin Dan & Xiaoyu Zha & Ronghua Sui - 125-154 Online retailer’s optimal financing strategy in an online marketplace
by Qiang Yan & Wenyan Zhuo & Chongcong Yu - 155-192 Determinants of overfunding in reward-based crowdfunding
by Felix Pinkow - 193-209 Co-shopping and E-commerce: parent’s strategies for children’s purchase influence
by David E. Williams & Brooklyn Willick - 211-239 Product design opportunity identification through mining the critical minority of customer online reviews
by Yupeng Li & Yanan Dong & Yu Wang & Na Zhang - 241-269 Proportional incentive contracts in live streaming commerce supply chain based on target sales volume
by Yanfen Zhang & Qi Xu - 271-294 Returns handling in e-commerce: How to avoid demand negativity in supply chain contracts with returns?
by Milena Bieniek - 295-317 Pricing for online sellers with different payment schemes
by Na Xu & Shizhen Bai & Hui Yu & Mengqi Zhang