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Racial Harassment, Job Satisfaction and Intentions to Quit: Evidence from the British Nursing Profession

Author

Listed:
  • Shields, Michael A.

    (Monash University)

  • Wheatley Price, Stephen

    (University of Leicester)

Abstract

This paper investigates the determinants of racial harassment at the workplace and its impact, via job satisfaction, on intentions to quit. Using data for ethnic minority nurses in Britain, we find that nearly 40% of nurses have experienced racial harassment from work colleagues, whilst more than 64% have suffered racial harassment from patients. The experience of racial harassment at the workplace leads to a significant reduction in job satisfaction, which, in turn, significantly increases nurses’ intentions to quit their job. These findings have important policy implications for retaining qualified nursing staff in the British National Health Service.

Suggested Citation

  • Shields, Michael A. & Wheatley Price, Stephen, 2000. "Racial Harassment, Job Satisfaction and Intentions to Quit: Evidence from the British Nursing Profession," IZA Discussion Papers 164, Institute of Labor Economics (IZA).
    • Handle: RePEc:iza:izadps:dp164
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    References listed on IDEAS

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    Cited by:

    1. Carlsen, Fredrik & Langset, Bjørg & Rattsø, Jørn & Stambøl, Lasse, 2009. "Using survey data to study capitalization of local public services," Regional Science and Urban Economics, Elsevier, vol. 39(6), pages 688-695, November.
    2. Christian Dustmann & Francesca Fabbri & Ian Preston, 2011. "Racial Harassment, Ethnic Concentration, and Economic Conditions," Scandinavian Journal of Economics, Wiley Blackwell, vol. 113(3), pages 689-711, September.
    3. Paul Frijters & Michael A. Shields & Stephen Wheatley Price, 2007. "Investigating the quitting decision of nurses: panel data evidence from the british national health service," Health Economics, John Wiley & Sons, Ltd., vol. 16(1), pages 57-73, January.
    4. Cornelißen, Thomas & Hübler, Olaf & Schneck, Stefan, 2007. "Cyclical Effects on Job-to-Job Mobility: An Aggregated Analysis on Microeconomic Data," Hannover Economic Papers (HEP) dp-371, Leibniz Universität Hannover, Wirtschaftswissenschaftliche Fakultät.
    5. Petri Böckerman & Pekka Ilmakunnas, 2004. "Job Disamenities, Job Satisfaction and on-the-Job Search: Is There a Nexus?," Working Papers 208, Työn ja talouden tutkimus LABORE, The Labour Institute for Economic Research LABORE.
    6. Thomas Cornelißen, 2009. "The Interaction of Job Satisfaction, Job Search, and Job Changes. An Empirical Investigation with German Panel Data," Journal of Happiness Studies, Springer, vol. 10(3), pages 367-384, June.
    7. Sarah Brown & Karl Taylor, 2005. "Bullying, Education and Labour Market Outcomes: Evidence from the National Child Development Study," Working Papers 2005015, The University of Sheffield, Department of Economics, revised Aug 2005.
    8. Glover, Stephen & Gott, Ceri & Loizillon, Anaïs & Portes, Jonathan & Price, Richard & Spencer, Sarah & Srinivasan, Vasanthi & Willis, Carole, 2001. "Migration: an economic and social analysis," MPRA Paper 75900, University Library of Munich, Germany.
    9. Bauer, Thomas K., 2004. "High Performance Workplace Practices and Job Satisfaction: Evidence from Europe," IZA Discussion Papers 1265, Institute of Labor Economics (IZA).
    10. Gabriella Conti & Stephen Pudney, 2008. "If you're happy and you know it, clap your hands! Survey design and the analysis of satisfaction," Working Papers 016, "Carlo F. Dondena" Centre for Research on Social Dynamics (DONDENA), Università Commerciale Luigi Bocconi.
    11. Andersson, Frederik & Konrad, Kai A., 2001. "Globalization and human capital formation [Globalisierung und Humankapitalinvestitionen]," Discussion Papers, Research Unit: Market Processes and Governance FS IV 01-01, WZB Berlin Social Science Center.
    12. Frijters, Paul & Shields, Michael A. & Theodoropoulos, Nikolaos & Wheatley Price, Stephen, 2003. "Testing for Employee Discrimination Using Matched Employer-Employee Data: Theory and Evidence," IZA Discussion Papers 807, Institute of Labor Economics (IZA).
    13. J Taylor & S Bradley & A N Nguyen, 2003. "Relative pay and job satisfaction: some new evidence," Working Papers 541451, Lancaster University Management School, Economics Department.
    14. Brown, Sarah & Taylor, Karl, 2008. "Bullying, education and earnings: Evidence from the National Child Development Study," Economics of Education Review, Elsevier, vol. 27(4), pages 387-401, August.
    15. José Vieira & João Couto & Maria Teresa Borges-Tiago, 2004. "Wages and Job Satisfaction in Portugal," ERSA conference papers ersa04p667, European Regional Science Association.
    16. Antecol, Heather & Barcus, Vanessa E. & Cobb-Clark, Deborah, 2009. "Gender-biased behavior at work: Exploring the relationship between sexual harassment and sex discrimination," Journal of Economic Psychology, Elsevier, vol. 30(5), pages 782-792, October.
    17. Antecol, Heather & Cobb-Clark, Deborah, 2006. "The sexual harassment of female active-duty personnel: Effects on job satisfaction and intentions to remain in the military," Journal of Economic Behavior & Organization, Elsevier, vol. 61(1), pages 55-80, September.
    18. Böckerman, Petri & Ilmakunnas, Pekka & Jokisaari, Markku & Vuori, Jukka, 2008. "Who stay unwillingly in a job?," MPRA Paper 11066, University Library of Munich, Germany.
    19. Diaz-Serrano, Luis & Vieira, José António Cabral, 2005. "Low Pay, Higher Pay and Job Satisfaction within the European Union: Empirical Evidence from Fourteen Countries," IZA Discussion Papers 1558, Institute of Labor Economics (IZA).
    20. Michela Ponzo, 2012. "On-the-job Search in Italian Labor Markets: An Empirical Analysis," International Journal of the Economics of Business, Taylor & Francis Journals, vol. 19(2), pages 213-232, July.
    21. Paul Frijters & Michael A. Shields & Stephen Wheatley Price & Nikolaos Theodoropoulos, 2006. "Testing for Employee Discrimination in Britain using Matched Employer-Employee Data," University of Cyprus Working Papers in Economics 8-2006, University of Cyprus Department of Economics.
    22. Antecol, Heather & Barcus, Vanessa E. & Cobb-Clark, Deborah A., 2007. "Gender-Biased Behavior at Work: What Can Surveys Tell Us About the Link Between Sexual Harassment and Gender Discrimination?," IZA Discussion Papers 2647, Institute of Labor Economics (IZA).
    23. Shields, Michael A. & Ward, Melanie, 2001. "Improving nurse retention in the National Health Service in England: the impact of job satisfaction on intentions to quit," Journal of Health Economics, Elsevier, vol. 20(5), pages 677-701, September.
    24. Federica Origo & Laura Pagani, 2006. "Is Work Flexibility a Stairway to Heaven? The Story Told by Job Satisfaction in Europ," Working Papers 97, University of Milano-Bicocca, Department of Economics, revised Jun 2006.
    25. Petri Böckerman & Pekka Ilmakunnas, 2006. "Interaction of Job Disamenities, Job Satisfaction, and Sickness Absences: Evidence From a Representative Sample of Finnish Workers," Working Papers 224, Työn ja talouden tutkimus LABORE, The Labour Institute for Economic Research LABORE.

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    Keywords

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    JEL classification:

    • J15 - Labor and Demographic Economics - - Demographic Economics - - - Economics of Minorities, Races, Indigenous Peoples, and Immigrants; Non-labor Discrimination
    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • J71 - Labor and Demographic Economics - - Labor Discrimination - - - Hiring and Firing

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